110 lines
5.5 KiB
Python
110 lines
5.5 KiB
Python
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# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from odoo import http
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from odoo.http import request
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from odoo.tools import get_lang, is_html_empty, plaintext2html
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class LivechatChatbotScriptController(http.Controller):
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@http.route('/chatbot/restart', type="json", auth="public", cors="*")
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def chatbot_restart(self, channel_uuid, chatbot_script_id):
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chatbot_language = self._get_chatbot_language()
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mail_channel = request.env['mail.channel'].sudo().with_context(lang=chatbot_language).search([('uuid', '=', channel_uuid)], limit=1)
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chatbot = request.env['chatbot.script'].browse(chatbot_script_id)
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if not mail_channel or not chatbot.exists():
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return None
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return mail_channel._chatbot_restart(chatbot).message_format()[0]
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@http.route('/chatbot/post_welcome_steps', type="json", auth="public", cors="*")
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def chatbot_post_welcome_steps(self, channel_uuid, chatbot_script_id):
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mail_channel = request.env['mail.channel'].sudo().search([('uuid', '=', channel_uuid)], limit=1)
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chatbot_language = self._get_chatbot_language()
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chatbot = request.env['chatbot.script'].sudo().with_context(lang=chatbot_language).browse(chatbot_script_id)
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if not mail_channel or not chatbot.exists():
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return None
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return chatbot._post_welcome_steps(mail_channel).message_format()
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@http.route('/chatbot/answer/save', type="json", auth="public", cors="*")
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def chatbot_save_answer(self, channel_uuid, message_id, selected_answer_id):
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mail_channel = request.env['mail.channel'].sudo().search([('uuid', '=', channel_uuid)], limit=1)
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chatbot_message = request.env['chatbot.message'].sudo().search([
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('mail_message_id', '=', message_id),
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('mail_channel_id', '=', mail_channel.id),
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], limit=1)
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selected_answer = request.env['chatbot.script.answer'].sudo().browse(selected_answer_id)
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if not mail_channel or not chatbot_message or not selected_answer.exists():
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return
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if selected_answer in chatbot_message.script_step_id.answer_ids:
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chatbot_message.write({'user_script_answer_id': selected_answer_id})
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@http.route('/chatbot/step/trigger', type="json", auth="public", cors="*")
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def chatbot_trigger_step(self, channel_uuid, chatbot_script_id=None):
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chatbot_language = self._get_chatbot_language()
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mail_channel = request.env['mail.channel'].sudo().with_context(lang=chatbot_language).search([('uuid', '=', channel_uuid)], limit=1)
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if not mail_channel:
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return None
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next_step = False
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if mail_channel.chatbot_current_step_id:
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chatbot = mail_channel.chatbot_current_step_id.chatbot_script_id
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user_messages = mail_channel.message_ids.filtered(
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lambda message: message.author_id != chatbot.operator_partner_id
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)
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user_answer = request.env['mail.message'].sudo()
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if user_messages:
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user_answer = user_messages.sorted(lambda message: message.id)[-1]
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next_step = mail_channel.chatbot_current_step_id._process_answer(mail_channel, user_answer.body)
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elif chatbot_script_id: # when restarting, we don't have a "current step" -> set "next" as first step of the script
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chatbot = request.env['chatbot.script'].sudo().with_context(lang=chatbot_language).browse(chatbot_script_id)
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if chatbot.exists():
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next_step = chatbot.script_step_ids[:1]
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if not next_step:
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return None
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posted_message = next_step._process_step(mail_channel)
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return {
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'chatbot_posted_message': posted_message.message_format()[0] if posted_message else None,
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'chatbot_step': {
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'chatbot_operator_found': next_step.step_type == 'forward_operator' and len(
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mail_channel.channel_member_ids) > 2,
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'chatbot_script_step_id': next_step.id,
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'chatbot_step_answers': [{
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'id': answer.id,
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'label': answer.name,
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'redirect_link': answer.redirect_link,
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} for answer in next_step.answer_ids],
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'chatbot_step_is_last': next_step._is_last_step(mail_channel),
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'chatbot_step_message': plaintext2html(next_step.message) if not is_html_empty(next_step.message) else False,
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'chatbot_step_type': next_step.step_type,
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}
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}
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@http.route('/chatbot/step/validate_email', type="json", auth="public", cors="*")
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def chatbot_validate_email(self, channel_uuid):
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mail_channel = request.env['mail.channel'].sudo().search([('uuid', '=', channel_uuid)], limit=1)
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if not mail_channel or not mail_channel.chatbot_current_step_id:
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return None
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chatbot = mail_channel.chatbot_current_step_id.chatbot_script_id
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user_messages = mail_channel.message_ids.filtered(
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lambda message: message.author_id != chatbot.operator_partner_id
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)
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if user_messages:
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user_answer = user_messages.sorted(lambda message: message.id)[-1]
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result = chatbot._validate_email(user_answer.body, mail_channel)
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if result['posted_message']:
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result['posted_message'] = result['posted_message'].message_format()[0]
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return result
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def _get_chatbot_language(self):
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return request.httprequest.cookies.get('frontend_lang', request.env.user.lang or get_lang(request.env).code)
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