# Part of Odoo. See LICENSE file for full copyright and licensing details. from markupsafe import Markup from odoo import models, _ from odoo.tools import html2plaintext class DiscussChannel(models.Model): _inherit = 'discuss.channel' def execute_command_lead(self, **kwargs): key = kwargs['body'] lead_command = "/lead" if key.strip() == lead_command: msg = _( "Create a new lead: " "%(pre_start)s%(lead_command)s %(i_start)slead title%(i_end)s%(pre_end)s", lead_command=lead_command, pre_start=Markup("
"), pre_end=Markup(""), i_start=Markup(""), i_end=Markup(""), ) else: lead = self._convert_visitor_to_lead(self.env.user.partner_id, key) msg = _("Created a new lead: %s", lead._get_html_link()) self.env.user._bus_send_transient_message(self, msg) def _convert_visitor_to_lead(self, partner, key): """ Create a lead from channel /lead command :param partner: internal user partner (operator) that created the lead; :param key: operator input in chat ('/lead Lead about Product') """ # if public user is part of the chat: consider lead to be linked to an # anonymous user whatever the participants. Otherwise keep only share # partners (no user or portal user) to link to the lead. customers = self.env['res.partner'] for customer in self.with_context(active_test=False).channel_partner_ids.filtered(lambda p: p != partner and p.partner_share): if customer.is_public: customers = self.env['res.partner'] break else: customers |= customer utm_source = self.env.ref('crm_livechat.utm_source_livechat', raise_if_not_found=False) return self.env['crm.lead'].create({ 'name': html2plaintext(key[5:]), 'partner_id': customers[0].id if customers else False, 'user_id': False, 'team_id': False, 'description': self._get_channel_history(), 'referred': partner.name, 'source_id': utm_source and utm_source.id, })