# Part of Odoo. See LICENSE file for full copyright and licensing details.
from freezegun import freeze_time
from markupsafe import Markup
from odoo import Command, fields
from odoo.exceptions import AccessError
from odoo.tools.misc import limited_field_access_token
from odoo.tests.common import users, tagged
from odoo.addons.mail.tests.common import MailCommon
from odoo.addons.mail.tools.discuss import Store
from odoo.addons.im_livechat.tests.chatbot_common import ChatbotCase
@tagged('post_install', '-at_install')
class TestImLivechatMessage(ChatbotCase, MailCommon):
@classmethod
def setUpClass(cls):
super().setUpClass()
cls._create_portal_user()
def setUp(self):
super().setUp()
self.password = 'Pl1bhD@2!kXZ'
self.users = self.env['res.users'].create([
{
'email': 'e.e@example.com',
'groups_id': [Command.link(self.env.ref('base.group_user').id)],
'login': 'emp',
'password': self.password,
'name': 'Ernest Employee',
'notification_type': 'inbox',
'odoobot_state': 'disabled',
'signature': '--\nErnest',
},
{
"email": "test1@example.com",
"login": "test1",
"name": "test1",
"password": self.password,
},
])
settings = self.env["res.users.settings"]._find_or_create_for_user(self.users[1])
settings.livechat_username = "chuck"
self.maxDiff = None
def test_update_username(self):
user = self.env['res.users'].create({
'name': 'User',
'login': 'User',
'password': self.password,
'email': 'user@example.com',
'livechat_username': 'edit me'
})
with self.assertRaises(AccessError):
self.env['res.users'].with_user(user).check_access('write')
user.with_user(user).livechat_username = 'New username'
self.assertEqual(user.livechat_username, 'New username')
def test_chatbot_message_format(self):
session = self.authenticate(self.users[0].login, self.password)
data = self.make_jsonrpc_request(
"/im_livechat/get_session",
{
"anonymous_name": "Visitor",
"channel_id": self.livechat_channel.id,
"chatbot_script_id": self.chatbot_script.id,
"persisted": True,
},
headers={
"Cookie": f"session_id={session.sid};",
},
)
discuss_channel = self.env['discuss.channel'].browse(data["discuss.channel"][0]["id"])
self._post_answer_and_trigger_next_step(
discuss_channel,
self.step_dispatch_buy_software.name,
chatbot_script_answer=self.step_dispatch_buy_software
)
chatbot_message = discuss_channel.chatbot_message_ids.mail_message_id[-1:]
self.assertEqual(
Store(chatbot_message, for_current_user=True).get_result()["mail.message"],
[
{
"attachment_ids": [],
"author": {
"id": self.chatbot_script.operator_partner_id.id,
"type": "partner",
},
"body": Markup("Can you give us your email please?
"),
"chatbotStep": {
"message": chatbot_message.id,
"scriptStep": self.step_email.id,
},
"create_date": fields.Datetime.to_string(chatbot_message.create_date),
"date": fields.Datetime.to_string(chatbot_message.date),
"default_subject": "Testing Bot",
"id": chatbot_message.id,
"is_discussion": True,
"is_note": False,
"linkPreviews": [],
"message_type": "comment",
"model": "discuss.channel",
"needaction": False,
"notifications": [],
"parentMessage": False,
"pinned_at": False,
"rating_id": False,
"reactions": [],
"recipients": [],
"record_name": "Testing Bot",
"res_id": discuss_channel.id,
"scheduledDatetime": False,
"starred": False,
"thread": {
"id": discuss_channel.id,
"model": "discuss.channel",
},
"subject": False,
"subtype_description": False,
"trackingValues": [],
"write_date": fields.Datetime.to_string(chatbot_message.write_date),
}
],
)
@users('emp')
def test_message_to_store(self):
im_livechat_channel = self.env['im_livechat.channel'].sudo().create({'name': 'support', 'user_ids': [Command.link(self.users[0].id)]})
self.env['bus.presence'].create({'user_id': self.users[0].id, 'status': 'online'}) # make available for livechat (ignore leave)
self.authenticate(self.users[1].login, self.password)
channel_livechat_1 = self.env["discuss.channel"].browse(
self.make_jsonrpc_request(
"/im_livechat/get_session",
{
"anonymous_name": "anon 1",
"previous_operator_id": self.users[0].partner_id.id,
"country_id": self.env.ref("base.in").id,
"channel_id": im_livechat_channel.id,
},
)["discuss.channel"][0]["id"]
)
record_rating = self.env['rating.rating'].create({
'res_model_id': self.env['ir.model']._get('discuss.channel').id,
'res_id': channel_livechat_1.id,
'parent_res_model_id': self.env['ir.model']._get('im_livechat.channel').id,
'parent_res_id': im_livechat_channel.id,
'rated_partner_id': self.users[0].partner_id.id,
'partner_id': self.users[1].partner_id.id,
'rating': 5,
'consumed': True,
})
message = channel_livechat_1.message_post(
author_id=record_rating.partner_id.id,
body=Markup("
%s")
% (record_rating.rating_image_url, record_rating.rating, record_rating.feedback),
rating_id=record_rating.id,
)
self.assertEqual(
Store(message, for_current_user=True).get_result(),
{
"mail.message": self._filter_messages_fields(
{
"attachment_ids": [],
"author": {"id": self.users[1].partner_id.id, "type": "partner"},
"body": message.body,
"date": fields.Datetime.to_string(message.date),
"write_date": fields.Datetime.to_string(message.write_date),
"create_date": fields.Datetime.to_string(message.create_date),
"id": message.id,
"default_subject": "test1 Ernest Employee",
"is_discussion": False,
"is_note": True,
"linkPreviews": [],
"message_type": "notification",
"reactions": [],
"model": "discuss.channel",
"needaction": False,
"notifications": [],
"thread": {"id": channel_livechat_1.id, "model": "discuss.channel"},
"parentMessage": False,
"pinned_at": False,
"rating_id": record_rating.id,
"recipients": [],
"record_name": "test1 Ernest Employee",
"res_id": channel_livechat_1.id,
"scheduledDatetime": False,
"starred": False,
"subject": False,
"subtype_description": False,
"trackingValues": [],
},
),
"mail.thread": self._filter_threads_fields(
{
"id": channel_livechat_1.id,
"model": "discuss.channel",
"module_icon": "/mail/static/description/icon.png",
"rating_avg": 5.0,
"rating_count": 1,
},
),
"rating.rating": [
{
"id": record_rating.id,
"rating": 5.0,
"rating_image_url": record_rating.rating_image_url,
"rating_text": "top",
},
],
"res.partner": self._filter_partners_fields(
{
"avatar_128_access_token": limited_field_access_token(
self.users[1].partner_id, "avatar_128"
),
"id": self.users[1].partner_id.id,
"is_company": False,
"isInternalUser": True,
"user_livechat_username": "chuck",
"userId": self.users[1].id,
"write_date": fields.Datetime.to_string(self.users[1].write_date),
},
),
},
)
@users("portal_test")
@freeze_time("2020-03-22 10:42:06")
def test_feedback_message(self):
"""Test posting a feedback message as a portal user, and ensure the proper bus
notifications are sent."""
livechat_channel_vals = {"name": "support", "user_ids": [Command.link(self.users[0].id)]}
im_livechat_channel = self.env["im_livechat.channel"].sudo().create(livechat_channel_vals)
# make available for livechat (ignore leave)
self.env["bus.presence"].create({"user_id": self.users[0].id, "status": "online"})
self.authenticate(self.env.user.login, self.env.user.login)
channel = self.env["discuss.channel"].browse(
self.make_jsonrpc_request(
"/im_livechat/get_session",
{
"anonymous_name": "anon 1",
"previous_operator_id": self.users[0].partner_id.id,
"country_id": self.env.ref("base.in").id,
"channel_id": im_livechat_channel.id,
},
)["discuss.channel"][0]["id"]
)
def _get_feedback_bus():
message = self.env["mail.message"].sudo().search([], order="id desc", limit=1)
rating = self.env["rating.rating"].sudo().search([], order="id desc", limit=1)
return (
[
# channel last interest (not asserted below)
(self.env.cr.dbname, "discuss.channel", channel.id),
# unread counter/new message separator (not asserted below)
(self.env.cr.dbname, "res.partner", self.env.user.partner_id.id),
# channel is_pinned (not asserted below)
(self.env.cr.dbname, "discuss.channel", channel.id, "members"),
# new_message
(self.env.cr.dbname, "discuss.channel", channel.id),
],
[
{
"type": "discuss.channel/new_message",
"payload": {
"data": {
"mail.message": self._filter_messages_fields(
{
"attachment_ids": [],
"author": {
"id": self.env.user.partner_id.id,
"type": "partner",
},
"body": 'Rating:
Good service