# Translation of Odoo Server.
# This file contains the translation of the following modules:
# 	* helpdesk
# 
# Translators:
# Александра Николова <alexandra1nikolova@gmail.com>, 2023
# B Dochev, 2023
# Kaloyan Naumov <kaloyan@lumnus.net>, 2023
# Boyan Rabchev <boyan.rabchev@plana.solutions>, 2023
# Igor Sheludko <igor.sheludko@gmail.com>, 2023
# KeyVillage, 2023
# kalatchev, 2023
# Ivan Goychev <igoychev.projects@gmail.com>, 2023
# Albena Mincheva <albena_vicheva@abv.bg>, 2023
# Ивайло Малинов <iv.malinov@gmail.com>, 2023
# Rosen Vladimirov <vladimirov.rosen@gmail.com>, 2023
# aleksandar ivanov, 2023
# Martin Trigaux, 2023
# Maria Boyadjieva <marabo2000@gmail.com>, 2023
# 
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 17.0+e\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-01-05 13:45+0000\n"
"PO-Revision-Date: 2023-10-26 23:10+0000\n"
"Last-Translator: Maria Boyadjieva <marabo2000@gmail.com>, 2023\n"
"Language-Team: Bulgarian (https://app.transifex.com/odoo/teams/41243/bg/)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Language: bg\n"
"Plural-Forms: nplurals=2; plural=(n != 1);\n"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
msgid "# Exchanges"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
msgid "# Open Tickets"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
msgid "# Ratings"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
msgid "# SLA Policy"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
msgid "# Urgent Ticket"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_sla.py:0
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
#, python-format
msgid "%s (copy)"
msgstr "%s (копие)"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "(any of these tags)"
msgstr ""

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
msgid "2 days to start"
msgstr ""

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
msgid "7 days to finish"
msgstr ""

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
msgid "8 hours to finish"
msgstr ""

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid "<b>Drag &amp; drop</b> the card to change the stage of your ticket."
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid ""
"<b>Log notes</b> for internal communications (you will only notify the persons you specifically tag). \n"
"    Use <b>@ mentions</b> to ping a colleague \n"
"    or <b># mentions</b> to contact a group of people."
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid ""
"<center><strong><b>Good job!</b> You walked through all steps of this "
"tour.</strong></center>"
msgstr ""

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
msgid ""
"<div>\n"
"        Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
"        We would like to inform you that we have closed your ticket (reference <t t-out=\"object.id or ''\">15</t>). \n"
"        We trust that the services provided have met your expectations and that you have found a satisfactory resolution to your issue.<br><br>\n"
"        However, if you have any further questions or comments, please do not hesitate to reply to this email to re-open your ticket. \n"
"        Our team is always here to help you and we will be happy to assist you with any further concerns you may have.<br><br>\n"
"        Thank you for choosing our services and for your cooperation throughout this process. We truly value your business and appreciate the opportunity to serve you.<br><br>\n"
"        Kind regards,<br><br>\n"
"        <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
"    </div>\n"
"        "
msgstr ""

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
msgid ""
"<div>\n"
"    <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"></t>\n"
"    <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"></t>\n"
"    <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%; margin:0;\">\n"
"    <tbody>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            <t t-if=\"partner.name\">\n"
"                Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,<br><br>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                Hello,<br>\n"
"            </t>\n"
"            Please take a moment to rate our services related to the ticket \"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
"            <t t-if=\"object._rating_get_operator().name\">\n"
"                assigned to <strong t-out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br><br>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                .<br><br>\n"
"            </t>\n"
"        </td></tr>\n"
"        <tr><td style=\"text-align: center;\">\n"
"            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" summary=\"o_mail_notification\" style=\"width:100%; margin: 32px 0px 32px 0px;\">\n"
"                <tr><td style=\"font-size: 14px;\">\n"
"                    <strong>Tell us how you feel about our services</strong><br>\n"
"                    <span style=\"text-color: #888888\">(click on one of these smileys)</span>\n"
"                </td></tr>\n"
"                <tr><td style=\"font-size: 14px;\">\n"
"                    <table style=\"width:100%;text-align:center;margin-top:2rem;\">\n"
"                        <tr>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/5\">\n"
"                                    <img alt=\"Satisfied\" src=\"/rating/static/src/img/rating_5.png\" title=\"Satisfied\">\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/3\">\n"
"                                    <img alt=\"Okay\" src=\"/rating/static/src/img/rating_3.png\" title=\"Okay\">\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/1\">\n"
"                                    <img alt=\"Dissatisfied\" src=\"/rating/static/src/img/rating_1.png\" title=\"Dissatisfied\">\n"
"                                </a>\n"
"                            </td>\n"
"                        </tr>\n"
"                    </table>\n"
"                </td></tr>\n"
"            </table>\n"
"        </td></tr>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            We appreciate your feedback. It helps us improve continuously.\n"
"            <br><br><span style=\"margin: 0px 0px 0px 0px; font-size: 12px; opacity: 0.5; color: #454748;\">This customer survey has been sent because your ticket has been moved to the stage <b t-out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
"        </td></tr>\n"
"    </tbody>\n"
"    </table>\n"
"</div>\n"
"        "
msgstr ""

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
msgid ""
"<div>\n"
"    Dear <t t-out=\"object.sudo().partner_id.name or object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
"    Your request\n"
"    <t t-if=\"object.get_portal_url()\">\n"
"        <a t-attf-href=\"/my/ticket/{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or ''\">Table legs are unbalanced</a>\n"
"    </t>\n"
"    has been received and is being reviewed by our <t t-out=\"object.team_id.name or ''\">VIP Support</t> team.<br><br>\n"
"    The reference for your ticket is <strong><t t-out=\"object.ticket_ref or ''\">15</t></strong>.<br><br>\n"
"\n"
"    To provide any additional information, simply reply to this email.<br><br>\n"
"    <t t-if=\"object.team_id.show_knowledge_base\">\n"
"        Don't hesitate to visit our <a t-attf-href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You might find the answer to your question.\n"
"        <br><br>\n"
"    </t>\n"
"    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
"        Feel free to close your ticket if our help is no longer needed. Thank you for your collaboration.<br><br>\n"
"    </t>\n"
"\n"
"    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
"        <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" target=\"_blank\">View Ticket</a>\n"
"        <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
"        </t>\n"
"        <t t-if=\"object.team_id.use_website_helpdesk_forum or object.team_id.use_website_helpdesk_knowledge or object.team_id.use_website_helpdesk_slides\">\n"
"            <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" target=\"_blank\">Visit Help Center</a>\n"
"        </t><br><br>\n"
"    </div>\n"
"\n"
"    Best regards,<br><br>\n"
"    <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
"</div>\n"
"        "
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
"label=\"Domain alias\"/>&amp;nbsp;"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" invisible=\"rating_avg &lt; 3.66\" title=\"Satisfied\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-meh-o text-warning\" invisible=\"rating_avg &lt; 2.33 or rating_avg &gt;= 3.66\" title=\"Okay\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-frown-o text-danger\" invisible=\"rating_avg &gt;= 2.33\" title=\"Dissatisfied\"/>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
"title=\"Sla Deadline\"/>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an "
"email alias, the first step is to configure an Alias Domain. You can achieve"
" this by navigating to the General Settings and configuring the "
"corresponding field.</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                <span class=\"ms-2\">\n"
"                                    Type <b>/ticket</b> to create tickets<br/>\n"
"                                    Type <b>/search_tickets</b> to find tickets<br/>\n"
"                                    Type <b>:shortcut</b> to insert canned responses in your messages\n"
"                                </span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-lightbulb-o\"/>&amp;nbsp;"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-warning\"/>&amp;nbsp;"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-end\">Stage:</small>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Assigned to</small>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Customer</small>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "<small>#</small>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
"title=\"By saving this change, the customer phone number will also be "
"updated.\" invisible=\"not is_partner_phone_update\"/>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
msgid "<span class=\"m-1\"/>#"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Open</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<span class=\"o_stat_text\">\n"
"                                    Avg. Rating\n"
"                                </span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
msgid "<span class=\"o_stat_text\"> Tickets</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text\">Rating</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted\">Failed</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted\">Open</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted\">Unassigned</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted\">Urgent</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span><b>Followers </b></span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Average Rating</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Reporting</span>"
msgstr "<span>Отчети</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>SLA Success Rate</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Tickets Closed</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>View</span>"
msgstr "<span>Изглед</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"<span>Your ticket has successfully been closed. Thank you for your "
"collaboration.</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span>days of inactivity</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<strong class=\"col-lg-2\">Managed by</strong>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<strong class=\"col-lg-3\">Reported on</strong>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>After</strong>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>Alias </strong>"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
msgid ""
"A Python dictionary that will be evaluated to provide default values when "
"creating new records for this alias."
msgstr ""
"Python речник, който ще бъде оценен, за да предостави стойности по "
"подразбиране при създаването на нови записи за този псевдоним."

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
msgid "A tag with the same name already exists."
msgstr ""

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_ticket_type_name_uniq
msgid "A type with the same name already exists."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
msgid "About Team"
msgstr "За екипа"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Accept Emails From"
msgstr "Приемай Имейли От"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__access_instruction_message
msgid "Access Instruction Message"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
msgid "Access warning"
msgstr "Предупреждение за достъп"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
msgid "Action Needed"
msgstr "Необходимо Действие"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
msgid "Active"
msgstr "Активно"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
msgid "Activities"
msgstr "Дейности"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr "Декорация за изключение на дейност"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
msgid "Activity State"
msgstr "Състояние на Дейност"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr "Икона за Вид Дейност"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
msgid "Activity Types"
msgstr "Тип дейности"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid ""
"Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g."
" Awaiting Customer Feedback, etc.).</i>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
msgid ""
"Adapt your pipeline to your workflow and track the progress of your tickets."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid ""
"Add a description to help your coworkers understand the meaning and purpose "
"of the stage."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid "Add a description..."
msgstr "Добавете описание ..."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid ""
"Add your stage and place it at the right step of your workflow by dragging &"
" dropping it."
msgstr ""

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_helpdesk_manager
msgid "Administrator"
msgstr "Администратор"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "After-Sales"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
msgid "Alias"
msgstr "Псевдоним"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
msgid "Alias Contact Security"
msgstr "Псевдноним контакт Сигурност"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id
msgid "Alias Domain"
msgstr "Домейн-псевдоним"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
msgid "Alias Domain Name"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name
msgid "Alias Email"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email_from
msgid "Alias Email From"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
msgid "Alias Name"
msgstr "Име на Псевдоним"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
msgid "Alias Status"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
msgid "Alias status assessed on the last message received."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
msgid "Aliased Model"
msgstr "Преименуван модел"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "All"
msgstr "Всички"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
msgid "All Tickets"
msgstr "Всички тикети"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
msgid "All internal users (company)"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Allow your customers to close their own tickets"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Archive Stages"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Archived"
msgstr "Архивирано"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid "Are you sure you want to continue?"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Are you sure you want to delete these stages?"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid "Assign the ticket to a <b>member of your team</b>."
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "Assigned"
msgstr "Назначен"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
msgid "Assigned To"
msgstr "Разпределен към"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
#, python-format
msgid "Assigned to"
msgstr "Разпределен към"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Assignee"
msgstr "Разпределено лице"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
msgid "Assignment Method"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid ""
"At each stage, employees can block tickets or mark them as ready for the next step.\n"
"                                You can customize the meaning of each state."
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
#, python-format
msgid ""
"At this time, there is no customer preview available to show. The current "
"ticket cannot be accessed by the customer, as it belongs to a helpdesk team "
"that is not publicly available, or there is no customer associated with the "
"ticket."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
msgid "Attachment Count"
msgstr "Брой Прикачени Файлове"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_auto_assignment
msgid "Auto Assigment"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Automate the assignment of new tickets to the right people, and make sure "
"all tickets are being handled"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
msgid "Automatic Assignment"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
msgid "Automatic Closing"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Average"
msgstr "Средно аритметично"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
msgid "Average Hours to Respond"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#, python-format
msgid "Average Rating"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
msgid "Average Rating (%)"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Dissatisfied"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Okay"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Satisfied"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Average rating for the last 7 days"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "Avg 7 Days Customer Satisfaction"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "Avg Last 7 days"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "Avg Open Hours"
msgstr "Ср. отворени часове"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Bad"
msgstr "Лош"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Bill the time spent on your tickets to your customers"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
#, python-format
msgid "Blocked"
msgstr "Блокиран"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_crm
msgid "CRM"
msgstr "CRM"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
msgid "Campaign"
msgstr "Кампании"

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
msgid "Canceled"
msgstr "Отменен"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Centralize, manage, share and grow your knowledge library. Allow customers "
"to search your articles in the help center for answers to their questions."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Channels"
msgstr "Канали"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
#, python-format
msgid "Click to set"
msgstr "Натиснете, за да настроите"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close"
msgstr "Затвори"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close Ticket"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
msgid "Close date"
msgstr "Дата на затваряне"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Close inactive tickets automatically"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close ticket"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#, python-format
msgid "Closed"
msgstr "Затворено"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#, python-format
msgid "Closed Tickets"
msgstr "Затворени тикети"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
msgid "Closed Tickets Analysis"
msgstr "Анализ на затворени тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
msgid "Closed by Partner"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed in Last 30 days"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed in Last 7 days"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
msgid "Closure by Customers"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
msgid "Color"
msgstr "Цвят"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
msgid "Color Index"
msgstr "Цветен индекс"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Comment"
msgstr "Коментар"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
msgid "Commercial Entity"
msgstr "Търговски обект"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Communication history"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
msgid "Community Forum"
msgstr ""

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_company
msgid "Companies"
msgstr "Фирми"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Company"
msgstr "Фирма"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
msgid "Configuration"
msgstr "Конфигурация "

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Confirm"
msgstr "Потвърждение"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
#, python-format
msgid "Confirmation"
msgstr "Потвърждение"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "Congratulations!"
msgstr "Поздравления!"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_partner
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Contact"
msgstr "Контакт"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
msgid "Coupons"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Create Date"
msgstr "Задайте дата"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
msgid "Create a new template"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid ""
"Create teams to organize your tickets by expertise or geographical region, "
"and define a different workflow for each team."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Create tickets by sending an email to an alias"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
msgid "Create tickets to get statistics."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
msgid "Created On"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__create_uid
msgid "Created by"
msgstr "Създадено от"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__create_date
msgid "Created on"
msgstr "Създадено на"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Creation Date"
msgstr "Дата на създаване"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Criteria"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Current stage of this ticket"
msgstr "Настоящ етап на този тикет"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
msgid "Custom Bounced Message"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#, python-format
msgid "Customer"
msgstr "Клиент"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/res_company.py:0
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
#, python-format
msgid "Customer Care"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email
#, python-format
msgid "Customer Email"
msgstr "Клиентски имейл"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name
msgid "Customer Name"
msgstr "Потребителско име"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone
msgid "Customer Phone"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
msgid "Customer Portal URL"
msgstr "URL адрес на клиентския портал"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.action_open_customer_preview
msgid "Customer Preview"
msgstr ""

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
msgid "Customer Ratings"
msgstr "Клиентски оценявания"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
msgid "Customers"
msgstr "Клиенти"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#, python-format
msgid "Customers will be added to the followers of their tickets."
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "Daily Target"
msgstr "Цел на деня"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/views/helpdesk_team_kanban/helpdesk_team_kanban_view.js:0
#, python-format
msgid "Dashboard"
msgstr "Табло за управление"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Datetime at which the SLA stage was reached for the first time"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
msgid ""
"Day to reach the stage of the SLA, without taking the working calendar into "
"account"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
msgid "Deadline"
msgstr "Краен срок"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_graph/helpdesk_ticket_graph_model.js:0
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_kanban/helpdesk_ticket_kanban_header.js:0
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_list/helpdesk_ticket_list_renderer.js:0
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_pivot/helpdesk_ticket_pivot_model.js:0
#, python-format
msgid "Deadline reached"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
msgid "Default Values"
msgstr "Стандартни стойности"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Delete"
msgstr "Изтриване"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
#, python-format
msgid "Delete Stage"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Describe your team to your colleagues and customers..."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Description"
msgstr "Описание"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Description of the policy..."
msgstr "Описание на политиката..."

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_digest_digest
msgid "Digest"
msgstr "Публикация"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Discard"
msgstr "Отхвърлете"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_extra_info
msgid "Display Extra Info"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__display_name
msgid "Display Name"
msgstr "Име за Показване"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Dissatisfied"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/digest.py:0
#, python-format
msgid "Do not have access, skip this data for user's digest email"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Documentation"
msgstr "Документация"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__domain_user_ids
msgid "Domain User"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
msgid "Each user has an equal number of open tickets"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
msgid "Each user is assigned an equal number of tickets"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Edit"
msgstr "Редактирай"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
msgid "Email Alias"
msgstr "Имейл псевдоним"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
msgid "Email Template"
msgstr "Шаблон за имейл"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
msgid ""
"Email automatically sent to the customer when the ticket reaches this stage.\n"
"By default, the email will be sent from the email alias of the helpdesk team.\n"
"Otherwise it will be sent from the company's email address, or from the catchall (as defined in the System Parameters)."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
msgid "Email cc"
msgstr "Имейл копие"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "Emails sent to"
msgstr ""

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid ""
"Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
msgstr ""

#. module: helpdesk
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
msgid "Enable \"customer ratings\" feature on the helpdesk team"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid ""
"Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my "
"installation, Wrong order, etc.).</i>"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid "Exceeded Working Hours"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid "Excluding Stages"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Extra Info"
msgstr "Допълнителна информация"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
msgid "Failed"
msgstr "Неуспешен"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
msgid "Failed SLA Policy"
msgstr "Неуспешна политика по Споразумението за нивото на услугите - SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
msgid "Failed SLA Ticket"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "Failed Tickets"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
msgid "Field Service"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "First Assignment Date"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
msgid "First assignment date"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__fold
msgid "Folded in Kanban"
msgstr "Сгънато в Канбан"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Follow All Team's Tickets"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
msgid "Follow all your helpdesk tickets"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Followed"
msgstr "Последван"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
msgid "Followers"
msgstr "Последователи"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr "Последователи (партньори)"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr "Икона, примерно fa-tasks"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Future Activities"
msgstr "Бъдещи дейности"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Get in touch with your website visitors. Create and search tickets from your"
" conversations. Answer in an instant by using canned responses."
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
msgid ""
"Get statistics on your tickets and how long it takes to assign and resolve "
"them."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Get tickets through an online form"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Grant discounts, free products or free shipping"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#, python-format
msgid ""
"Grant employees access to your helpdesk team or tickets by adding them as "
"followers. Employees automatically get access to the tickets they are "
"assigned to."
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#, python-format
msgid ""
"Grant portal users access to your helpdesk team or tickets by adding them as"
" followers. Customers automatically get access to their tickets in their "
"portal."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
msgid "Green"
msgstr "Зелено"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
msgid "Green Kanban Label"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
msgid "Grey"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
msgid "Grey Kanban Label"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Group By"
msgstr "Групиране по"

#. module: helpdesk
#: model:mail.activity.type,name:helpdesk.mail_act_helpdesk_handle
msgid "Handle Ticket"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Happy"
msgstr "Доволен"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Happy face"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_external_mail_server
msgid "Has External Mail Server"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
msgid "Has Message"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
msgid "Has SLA reached"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
msgid "Has SLA reached late"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Help Center"
msgstr "Помощен център"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
msgid "Helpdesk"
msgstr "Хелпдеск"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
msgid "Helpdesk Overview"
msgstr ""

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla
msgid "Helpdesk SLA Policies"
msgstr "Хелпдеск за SLA политики"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage
msgid "Helpdesk Stage"
msgstr ""

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
msgid "Helpdesk Stage Delete Wizard"
msgstr ""

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_tag
msgid "Helpdesk Tags"
msgstr ""

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_team
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
msgid "Helpdesk Team"
msgstr "Хелпдеск екип"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
msgid "Helpdesk Team Search"
msgstr ""

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
msgid "Helpdesk Teams"
msgstr "Хелпдеск екипи"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Helpdesk Ticket"
msgstr "Хелпдеск тикет"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_type
msgid "Helpdesk Ticket Type"
msgstr ""

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
msgid "Helpdesk Ticket: Automatically close the tickets"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Helpdesk Tickets"
msgstr "Хелпдеск тикети"

#. module: helpdesk
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
msgid "Helpdesk: Ticket Closed"
msgstr ""

#. module: helpdesk
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
msgid "Helpdesk: Ticket Rating Request"
msgstr ""

#. module: helpdesk
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
msgid "Helpdesk: Ticket Received"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#, python-format
msgid "High Priority"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
msgid "High priority"
msgstr "Висок приоритет "

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "History"
msgstr "История"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
msgid "Hours Open"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Hours to Assign"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Hours to Close"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
msgid "Hours to First Response"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
msgid "Hours to SLA Deadline"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "ID"
msgstr "ID"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid ""
"ID of the parent record holding the alias (example: project holding the task"
" creation alias)"
msgstr ""
"ID of the parent record holding the alias (example: project holding the task"
" creation alias)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon"
msgstr "Икона"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr "Икона за обозначаване на дейност с изключение."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr "Ако е отметнато, новите съобщения ще изискват внимание."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr "Ако е отметнато, някои съобщения имат грешка при доставката."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__portal_show_rating
msgid ""
"If enabled, portal users will have access to your customer satisfaction statistics from the last 30 days in their portal.\n"
"They will only have access to the ratings themselves, and not to the written feedback if any was left. You can also manually hide ratings of your choosing."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
msgid ""
"If set, this content will automatically be sent out to unauthorized users "
"instead of the default message."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "In #{kanban_getcolorname(record.color.raw_value)}"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
#, python-format
msgid "In Progress"
msgstr "В процес"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
msgid "In Stages"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
msgid "Inactive Period(days)"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
msgid "Invited internal users (private)"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
msgid "Invited portal users and all internal users (public)"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__message_is_follower
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__message_is_follower
msgid "Is Follower"
msgstr "е последовател"

#. module: helpdesk
#: model:helpdesk.ticket.type,name:helpdesk.type_incident
msgid "Issue"
msgstr "Грешка"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Issue credits notes"
msgstr ""

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_team_not_portal_show_rating_if_not_use_rating
msgid ""
"It is necessary to enable customer ratings in the settings of your helpdesk "
"team so that they can be displayed on the portal."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "JSON that maps ids from a many2one field to seconds spent"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
msgid "Kanban Blocked Explanation"
msgstr "Обяснение за блокиран Канбан"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
msgid "Kanban Ongoing Explanation"
msgstr "Обяснение за функциониращ Канбан"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
msgid "Kanban State"
msgstr "Състояние Канбан"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
msgid "Kanban State Label"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
msgid "Kanban Valid Explanation"
msgstr "Валидно обяснение Канбан"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
msgid "Knowledge"
msgstr "Познания"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed_value
msgid "Kpi Helpdesk Tickets Closed Value"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 3 months"
msgstr "Последните 3 месеца"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Last 30 Days"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 30 days"
msgstr "Последните 30 дни"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 7 days"
msgstr "Последните 7 дни"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
#, python-format
msgid "Last Stage Update"
msgstr "Последна фаза на актуализация"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__write_uid
msgid "Last Updated by"
msgstr "Последно актуализирано от"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__write_date
msgid "Last Updated on"
msgstr "Последно актуализирано на"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Late Activities"
msgstr "Последни дейности"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Latest Ratings"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Let your customers answer each other's questions on a forum. Allow customers"
" to search your forum posts in the help center for answers to their "
"questions."
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid "Let's create your first <b>ticket</b>."
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid ""
"Let's go back to the <b>kanban view</b> to get an overview of your next "
"tickets."
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid "Let's view your <b>team's tickets</b>."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
msgid "Live Chat"
msgstr "Чат на живо"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local
msgid "Local-part based incoming detection"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Low Priority"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
msgid "Low priority"
msgstr "Нисък приоритет"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
msgid ""
"Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Make sure tickets are handled on time"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
msgid ""
"Maximum number of working hours a ticket should take to reach the target "
"stage, starting from the date it was created."
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid ""
"Measure your customer satisfaction by sending rating requests when your "
"tickets are solved."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
msgid "Medium"
msgstr "Преносител"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Medium Priority"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
msgid "Medium priority"
msgstr ""

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_ui_menu
msgid "Menu"
msgstr "Меню"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_mail_message
msgid "Message"
msgstr "Съобщение"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
msgid "Message Delivery error"
msgstr "Грешка при доставката на съобщение"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
msgid "Messages"
msgstr "Съобщения"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
msgid "Minimum Priority"
msgstr "Минимален приоритет"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
msgstr ""

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_module_module
msgid "Module"
msgstr "Модул"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
msgid "Move to Stage"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "My Deadline"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "My Performance"
msgstr "Моето представяне"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#, python-format
msgid "My Tickets"
msgstr "Моите тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__name
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Name"
msgstr "Име"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Neutral face"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: model:helpdesk.stage,name:helpdesk.stage_new
#, python-format
msgid "New"
msgstr "Нов"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
msgid ""
"New tickets will automatically be assigned to the team members that are "
"available, according to their working hours and their time off."
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "Newest"
msgstr "Най-новите"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
msgid "Next Activity Calendar Event"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr "Краен срок на следващо действие"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
msgid "Next Activity Summary"
msgstr "Обобщение на следваща дейност"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
msgid "Next Activity Type"
msgstr "Вид на следващо действие"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "No SLA policies found. Let's create one!"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid "No activity types found. Let's create one!"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid "No data yet!"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
msgid "No stages found. Let's create one!"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "No tags found. Let's create one!"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid "No teams found"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
msgid "No teams found. Let's create one!"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
msgid "No tickets found"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid "No tickets found. Let's create one!"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_type_action
msgid "No types found. Let's create one!"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "None"
msgstr "Никакъв"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr "Брой действия"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
msgid "Number of SLA Failed"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
msgid "Number of Tickets"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of errors"
msgstr "Брой грешки"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of messages requiring action"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr "Брой съобщения с грешка при доставка"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of open tickets with at least one SLA failed."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
msgid "Number of other open tickets from the same partner"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
msgid "Number of other tickets from the same partner"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of tickets closed in the past 7 days."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Okay"
msgstr "Окей"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__oldest_unanswered_customer_message_date
msgid "Oldest Unanswered Customer Message Date"
msgstr ""

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
msgid "On Hold"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
msgid "Ongoing"
msgstr "Протичащ"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#, python-format
msgid "Open"
msgstr "Отворен"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#, python-format
msgid "Open Tickets"
msgstr "Отворени тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
msgid "Open Time (hours)"
msgstr "Отворено време (часове)"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid ""
"Optional ID of a thread (record) to which all incoming messages will be "
"attached, even if they did not reply to it. If set, this will disable the "
"creation of new records completely."
msgstr ""
"Незадължителен идентификационен номер на нишка (запис), към която ще бъдат "
"прикрепени всички входящи съобщения, дори ако не са отговорили на него. Ако "
"е настроено, това ще забрани напълно създаването на нови записи."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_page
msgid "Our Customer Satisfaction"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
msgid "Our Ratings"
msgstr ""

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
msgid "Overview"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid "Parent Model"
msgstr "Parent Model"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid "Parent Record Thread ID"
msgstr "Parent Record Thread ID"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid ""
"Parent model holding the alias. The model holding the alias reference is not"
" necessarily the model given by alias_model_id (example: project "
"(parent_model) and task (model))"
msgstr ""
"Parent model holding the alias. The model holding the alias reference is not"
" necessarily the model given by alias_model_id (example: project "
"(parent_model) and task (model))"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_partner_email_update
msgid "Partner Email will Update"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_partner_phone_update
msgid "Partner Phone will Update"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
msgid "Partner Tickets"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
msgid ""
"People to whom this helpdesk team and its tickets will be visible.\n"
"\n"
"- Invited internal users: internal users can access the team and the tickets they are following. This access can be modified on each ticket individually by adding or removing the user as follower.\n"
"A user with the helpdesk > administrator access right level can still access this team and its tickets, even if they are not explicitely part of the followers.\n"
"\n"
"- All internal users: all internal users can access the team and all of its tickets without distinction.\n"
"\n"
"- Invited portal users and all internal users: all internal users can access the team and all of its tickets without distinction.\n"
"Portal users can only access the tickets they are following. This access can be modified on each ticket individually by adding or removing the portal user as follower."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "People to whom this team and its tickets will be visible"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
msgid "Percentage of happy ratings"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "Percentage of tickets that were closed without failing any SLAs."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"Percentage of tickets whose SLAs have successfully been reached on time over"
" the total number of tickets closed within the past 7 days."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Performance"
msgstr "Производителност"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
msgid "Performance Analysis"
msgstr "Анализ на производителността"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
msgid "Period of inactivity after which tickets will be automatically closed."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Phone"
msgstr "Телефон"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Plan onsite interventions"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
#, python-format
msgid "Please enter a number."
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
#, python-format
msgid "Please enter a percentage below 100."
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
#, python-format
msgid "Please enter a positive value."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
msgid ""
"Policy to post a message on the document using the mailgateway.\n"
"- everyone: everyone can post\n"
"- partners: only authenticated partners\n"
"- followers: only followers of the related document or members of following channels\n"
msgstr ""
"Политика за публикуване на съобщение в документа чрез пощенската кутия.\n"
"- всеки: всеки може да публикува\n"
"- партньори: само удостоверени партньори\n"
"- последователи: само последователи на свързания документ или членове на следните канали"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
msgid "Portal Access URL"
msgstr "URL адрес за достъп до портала"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#, python-format
msgid ""
"Portal users will be removed from the followers of the team and its tickets."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Priority"
msgstr "Приоритет"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility_warning
msgid "Privacy Visibility Warning"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Properties"
msgstr "Свойства"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Publish this team's ratings on your website"
msgstr ""

#. module: helpdesk
#: model:helpdesk.ticket.type,name:helpdesk.type_question
msgid "Question"
msgstr "Въпрос"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Rating"
msgstr "Оценяване"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Rating (/5)"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
msgid "Rating Avg Text"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
msgid "Rating Last Feedback"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
msgid "Rating Last Image"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
msgid "Rating Last Value"
msgstr "Оценяване последна стойност"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
msgid "Rating Satisfaction"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
msgid "Rating Text"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
msgid "Rating count"
msgstr "Брой оценявания"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
msgid "Ratings"
msgstr "Оценявания"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__portal_show_rating
msgid "Ratings on Website"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
msgid "Reach Stage"
msgstr "Достигнете етап"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
msgid "Reached"
msgstr "Достигнат"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Reached Date"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
#, python-format
msgid "Ready"
msgstr "Готово"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Receive notifications whenever tickets are created, rated or discussed on in"
" this team"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid "Record Thread ID"
msgstr "Записване на идентификатора на нишката"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
msgid "Red"
msgstr "Червен"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
msgid "Red Kanban Label"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "Reference"
msgstr "Идентификатор"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status
msgid "Refund Status"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
msgid "Refunds"
msgstr "Кредитни известия"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_repair
msgid "Repair"
msgstr "Поправка"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status
msgid "Repair Status"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
msgid "Repairs"
msgstr "Попоравки"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Reported on"
msgstr ""

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
msgid "Reporting"
msgstr "Отчитане"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
msgid "Responsible User"
msgstr "Отговорник"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Restore"
msgstr "Възстанови"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status
msgid "Return Status"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Return faulty products"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
msgid "Returns"
msgstr "Рекламации"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Deadline"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Failed"
msgstr "Неуспешно SLA"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "SLA Policies"
msgstr "Политики на SLA "

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
msgid ""
"SLA Policies that will automatically apply to the tickets submitted by this "
"customer."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "SLA Policy"
msgstr "Политика на SLA "

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
msgid "SLA Policy Description"
msgstr "Описание на политика на SLA "

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
msgid "SLA Stage"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids
msgid "SLA Status"
msgstr ""

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "SLA Status Analysis"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail
msgid "SLA Status Failed"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success
msgid "SLA Status Success"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Success"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "SLA Success Rate"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA in Progress"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "SLAs"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr "SMS грешка при доставка"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Sad face"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "Sample"
msgstr "Мостра"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Satisfied"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid "Schedule your <b>activity</b>."
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "Search <span class=\"nolabel\"> (in Content)</span>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
msgid "Search SLA Policies"
msgstr "Търсете политики на SLA"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "Search in Assigned to"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "Search in Messages"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "Search in Reference"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "Search in Stage"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
msgid "Security Token"
msgstr "Символ за сигурност"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid "Select the <b>customer</b> of your ticket."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Self-Service"
msgstr "Самообслужване"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
msgid "Send Email"
msgstr "Изпратете имейл"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Send broken products for repair"
msgstr ""

#. module: helpdesk
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
msgid ""
"Send customers a confirmation email to notify them that their helpdesk "
"ticket has been received and is currently being reviewed by the helpdesk "
"team. Automatically send an email to customers when a ticket reaches a "
"specific stage in a helpdesk team by setting this template on that stage."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__sequence
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sequence
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__sequence
msgid "Sequence"
msgstr "Последователност"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_service
msgid "Service"
msgstr "Обслужване"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Set an Alias Domain"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Set an Email Template on Stages"
msgstr ""

#. module: helpdesk
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
msgid ""
"Set this template on a project's stage to automate email when tasks reach "
"stages"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Settings"
msgstr "Настройки"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.model_helpdesk_ticket_action_share
msgid "Share"
msgstr "Споделете"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Share presentations and videos, and organize them into courses. Allow "
"customers to search your eLearning courses in the help center for answers to"
" their questions."
msgstr ""

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_rating
msgid "Show Customer Ratings"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__show_knowledge_base
msgid "Show Knowledge Base"
msgstr ""

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_sla
msgid "Show SLA Policies"
msgstr "Показвайте политики на SLA"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Show all records which has next action date is before today"
msgstr ""
"Показване на всички записи, на които следващата дата на действие е преди "
"днес"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
msgid "Sla"
msgstr ""

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_solved
msgid "Solved"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
msgid "Source"
msgstr "Източник"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#, python-format
msgid "Stage"
msgstr "Стадий"

#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
msgid "Stage Changed"
msgstr "Промяна в статуса"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid "Stage Description and States Meaning"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid "Stage Search"
msgstr "Търсене на етап"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
msgid "Stages"
msgstr "Стадии"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stages_active
msgid "Stages Active"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
msgid "Stages To Delete"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
msgid ""
"Stages the team will use. This team's tickets will only be able to be in "
"these stages."
msgstr ""
"Етапи, които ще използва екипът. Тикетите на този екип ще могат да "
"присъстват само в тези етапи."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Status"
msgstr "Състояние"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
"Статус според дейностите\n"
"Пресрочени: Крайната дата е в миналото\n"
"Днес: Дейности с дата на изпълнение днес \n"
"Планирани: Бъдещи дейности."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "Status time"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name
#, python-format
msgid "Subject"
msgstr "Тема"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
msgid "Success Rate"
msgstr "Оценяване на успеха"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
msgid "Success Rate Analysis"
msgstr "Анализ на оценяването на успеха"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
msgid "Success SLA Policy"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_tree
msgid "Tag"
msgstr "Маркер"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tags"
msgstr "Маркери"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "Tags are perfect for organizing your tickets."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Target"
msgstr "Цел"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_rating
msgid "Target Customer Rating"
msgstr "Целево оценяване на клиенти"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_stage_id
msgid "Target Stage"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_success
msgid "Target Success Rate"
msgstr "Оценка на целева успеваемост"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_closed
msgid "Target Tickets to Close"
msgstr "Целеви тикети за затваряне"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid "Task in progress. Click to block or set as done."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid "Task is blocked. Click to unblock or set as done."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
msgid "Team"
msgstr "Отбор"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
msgid "Team Members"
msgstr "Членове екип"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_privacy_visibility
msgid "Team Visibility"
msgstr ""

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
msgid "Templates"
msgstr "Шаблони"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
msgid ""
"The model (Odoo Document Kind) to which this alias corresponds. Any incoming"
" email that does not reply to an existing record will cause the creation of "
"a new record of this model (e.g. a Project Task)"
msgstr ""
"Моделът (Odoo Document Kind), към който съответства този псевдоним. Всеки "
"входящ имейл, който не отговаря на съществуващ запис, ще доведе до "
"създаването на нов запис на този модел (например задача за проекта)"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
msgid ""
"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
"<jobs@example.odoo.com>"
msgstr ""
"Името на имейла, напр. \"работни места\", ако искате да уловите имейли за "
"<jobs@example.odoo.com>"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "The team does not allow ticket closing through portal"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid ""
"The time spent in these stages won't be taken into account in the "
"calculation of the SLA."
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#, python-format
msgid ""
"The visibility of the team needs to be set as \"Invited portal users and all"
" internal users\" in order to use the website form."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "There are currently no Ticket for your account."
msgstr "Понастоящем няма наличен тикет за профила Ви."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_page
msgid "There are no ratings yet."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "This"
msgstr "Този"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid ""
"This SLA Policy will apply to tickets matching ALL of the following "
"criteria:"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
msgid ""
"This is a name that helps you keep track of your different campaign efforts,"
" e.g. Fall_Drive, Christmas_Special"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
msgid ""
"This is the source of the link, e.g. Search Engine, another domain, or name "
"of email list"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid "This step is done. Click to block or set in progress."
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
#, python-format
msgid "This ticket was closed %s hours after its SLA deadline."
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
#, python-format
msgid "This ticket was successfully closed %s hours before its SLA deadline."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid ""
"This will archive the stages and all of the tickets they contain from the "
"following teams:"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid ""
"Those represent the different categories of things you have to do (e.g. "
"\"Call\" or \"Send email\")."
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "Three stars, maximum score"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Ticket"
msgstr "Тикет"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
msgid "Ticket Analysis"
msgstr "Анализ на тикетите"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
msgid "Ticket Closed"
msgstr ""

#. module: helpdesk
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__ticket_count
msgid "Ticket Count"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
msgid "Ticket Create Date"
msgstr ""

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
msgid "Ticket Created"
msgstr "Създаден тикет"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline
msgid "Ticket Deadline"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref
msgid "Ticket IDs Sequence"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
msgid "Ticket Properties"
msgstr ""

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
msgid "Ticket Rated"
msgstr ""

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
msgid "Ticket SLA Status"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "Ticket Title"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "Ticket Type"
msgstr "Вид билет"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#, python-format
msgid "Ticket closed by the customer"
msgstr ""

#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
msgid "Ticket created"
msgstr "Създаден тикет"

#. module: helpdesk
#. odoo-javascript
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
#, python-format
msgid "Tickets"
msgstr "Тикети"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
#, python-format
msgid "Tickets Analysis"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
msgid "Tickets Closed"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tickets Search"
msgstr "Търсене на тикети"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
msgid "Tickets in a folded stage are considered as closed."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
msgid "Time Billing"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
msgid "Time to close (hours)"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
msgid "Time to first assignment (hours)"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
msgid "Timesheets"
msgstr "Графици"

#. module: helpdesk
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
msgid "Tip: Create tickets from incoming emails"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid ""
"To get things done, plan activities and use the ticket status.<br>\n"
"                Collaborate efficiently by chatting in real-time or via email."
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "Today"
msgstr "Днес"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Today Activities"
msgstr "Днешни дейности"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "Today Average Rating"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
msgid "Total Exchange Time in Hours"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track &amp; Bill Time"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track customer satisfaction on tickets"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
msgid ""
"Track the performance of your teams, the success rate of your tickets, and "
"how quickly you reach your service level agreements (SLAs)."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track the time spent on tickets"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
msgid "Twitter"
msgstr "Twitter"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#, python-format
msgid "Two stars, with a maximum of three"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_type_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_type_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_type_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Type"
msgstr "Вид"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr "Вид на изключение на дейност в базата."

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_type_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_type_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_type_menu
msgid "Types"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_type_action
msgid "Types are perfect for categorizing your tickets."
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#, python-format
msgid "Unarchive Tickets"
msgstr ""

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#, python-format
msgid "Unassigned"
msgstr "Неназначени"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Unassigned Tickets"
msgstr "Неразпределени тикети"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Unread Messages"
msgstr "Непрочетени съобщения"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#, python-format
msgid "Urgent"
msgstr "Спешно"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid "Use <b>activities</b> to organize your daily work."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
msgid "Use Alias"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
msgid "Use Coupons"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_credit_notes
msgid "Use Credit Notes"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_rating
msgid "Use Customer Ratings"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_product_repairs
msgid "Use Repairs"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_product_returns
msgid "Use Returns"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid ""
"Use the chatter to <b>send emails</b> and communicate efficiently with your customers. \n"
"    Add new people to the followers' list to make them aware of the progress of this ticket."
msgstr ""

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_users
#: model:res.groups,name:helpdesk.group_helpdesk_user
msgid "User"
msgstr "Потребител"

#. module: helpdesk
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
msgid "VIP Support"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
msgid "Visibility"
msgstr "Видимост"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Visibility &amp; Assignment"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
#, python-format
msgid ""
"Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to "
"start.</i>"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"We hope to have addressed your request satisfactorily. If you no longer need"
" our assistance, please close this ticket. Thank you for your collaboration."
msgstr ""

#. module: helpdesk
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
msgid ""
"We provide 24/7 support, Monday through Friday. Ticket responses are usually provided within 2 working days.<br>\n"
"            Support is mainly provided in English. We can also assist in Spanish, French, and Dutch."
msgstr ""

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_website
msgid "Website"
msgstr "Уебсайт"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
msgid "Website Form"
msgstr "Форма на уебсайт"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__website_message_ids
msgid "Website Messages"
msgstr "Съобщения в уебсайт"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
msgid "Website communication history"
msgstr "История на комуникацията на уебсайт"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
msgid "Within"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working Hours"
msgstr "Работни часове"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
msgid "Working Hours to Assign"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
msgid "Working Hours to Close"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
msgid "Working Hours to Reach SLA"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid ""
"Working hours exceeded for reached SLAs compared with deadline. Positive "
"number means the SLA was reached after the deadline."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working hours used to determine the deadline of SLA Policies."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid ""
"Would you like to unarchive all of the tickets contained in these stages as "
"well?"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You can either archive them or "
"first delete all of their tickets."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You should first delete all of "
"their tickets."
msgstr ""

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
msgid "You cannot have negative targets"
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "You completed all your tickets on time."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "e.g. Close urgent tickets within 36 hours"
msgstr "напр. Непосредствено спешни тикети в рамките на 36 часа"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. Customer Care"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "e.g. Product arrived damaged"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_tree
msgid "e.g. Question"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. domain.com"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
msgid "eLearning"
msgstr "Електронно обучение"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "generate tickets in your pipeline."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "has been created from ticket:"
msgstr ""

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.helpdesk_ratings_server_action
msgid "helpdesk view rating"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "team search"
msgstr "търсене на екип"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
#, python-format
msgid "tickets"
msgstr ""

#. module: helpdesk
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
msgid ""
"{{ object.company_id.name or object.user_id.company_id.name or 'Helpdesk' "
"}}: Service Rating Request"
msgstr ""

#. module: helpdesk
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
msgid "{{ object.display_name }}"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "{{rating.res_name if t['is_helpdesk_user'] else ''}}"
msgstr ""