# Translation of Odoo Server. # This file contains the translation of the following modules: # * helpdesk # # Translators: # İmat Yahya Çataklı , 2023 # Buket Şeker , 2023 # Murat Durmuş , 2023 # Saban Yildiz , 2023 # Gökhan Yüksel , 2023 # Ahmet Altinisik , 2023 # Güven YILMAZ , 2023 # Emre Akayoğlu , 2023 # Melih Melik Sonmez, 2023 # Ayhan KIZILTAN , 2023 # Ramiz Deniz Öner , 2023 # İlknur Gözütok, 2023 # Erdem Keskin , 2023 # abc Def , 2023 # Halil, 2023 # Levent Karakaş , 2023 # Umur Akın , 2023 # Murat Kaplan , 2023 # Martin Trigaux, 2023 # Tugay Hatıl , 2023 # Ertuğrul Güreş , 2023 # Gökhan Erdoğdu , 2023 # Ediz Duman , 2024 # Ozlem Cikrikci , 2024 # Mehmet YAYLA, 2024 # msgid "" msgstr "" "Project-Id-Version: Odoo Server 17.0+e\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2024-01-26 16:09+0000\n" "PO-Revision-Date: 2023-10-26 23:10+0000\n" "Last-Translator: Mehmet YAYLA, 2024\n" "Language-Team: Turkish (https://app.transifex.com/odoo/teams/41243/tr/)\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Language: tr\n" "Plural-Forms: nplurals=2; plural=(n > 1);\n" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count msgid "# Exchanges" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count msgid "# Open Tickets" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count msgid "# Ratings" msgstr "# Değerlendirmeler" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count msgid "# SLA Policy" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket msgid "# Urgent Ticket" msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_sla.py:0 #: code:addons/helpdesk/models/helpdesk_team.py:0 #: code:addons/helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "%s (copy)" msgstr "%s (kopya)" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "(any of these tags)" msgstr "" #. module: helpdesk #: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1 msgid "2 days to start" msgstr "" #. module: helpdesk #: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2 msgid "7 days to finish" msgstr "" #. module: helpdesk #: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3 msgid "8 hours to finish" msgstr "" #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "Tip: Create tickets from incoming emails" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "Drag & drop the card to change the stage of your ticket." msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "" "Log notes for internal communications (you will only notify the " "persons you specifically tag). Use @ mentions to ping a colleague or " "# mentions to contact a group of people." msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "" "
Good job! You walked through all steps of this " "tour.
" msgstr "" #. module: helpdesk #: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template msgid "" "
\n" " Dear Madam/Sir,

\n" " We would like to inform you that we have closed your ticket (reference 15). \n" " We trust that the services provided have met your expectations and that you have found a satisfactory resolution to your issue.

\n" " However, if you have any further questions or comments, please do not hesitate to reply to this email to re-open your ticket. \n" " Our team is always here to help you and we will be happy to assist you with any further concerns you may have.

\n" " Thank you for choosing our services and for your cooperation throughout this process. We truly value your business and appreciate the opportunity to serve you.

\n" " Kind regards,

\n" " Helpdesk Team.\n" "
\n" " " msgstr "" #. module: helpdesk #: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template msgid "" "
\n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " Hello Brandon Freeman,

\n" "
\n" " \n" " Hello,
\n" "
\n" " Please take a moment to rate our services related to the ticket \"Table legs are unbalanced\"\n" " \n" " assigned to Mitchell Admin.

\n" "
\n" " \n" " .

\n" "
\n" "
\n" " \n" " \n" " \n" "
\n" " Tell us how you feel about our services
\n" " (click on one of these smileys)\n" "
\n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \"Satisfied\"\n" " \n" " \n" " \n" " \"Okay\"\n" " \n" " \n" " \n" " \"Dissatisfied\"\n" " \n" "
\n" "
\n" "
\n" " We appreciate your feedback. It helps us improve continuously.\n" "

This customer survey has been sent because your ticket has been moved to the stage In Progress.\n" "
\n" "
\n" " " msgstr "" #. module: helpdesk #: model:mail.template,body_html:helpdesk.new_ticket_request_email_template msgid "" "
\n" " Dear Madam/Sir,

\n" " Your request\n" " \n" " Table legs are unbalanced\n" " \n" " has been received and is being reviewed by our VIP Support team.

\n" " The reference for your ticket is 15.

\n" "\n" " To provide any additional information, simply reply to this email.

\n" " \n" " Don't hesitate to visit our Help Center. You might find the answer to your question.\n" "

\n" "
\n" " \n" " Feel free to close your ticket if our help is no longer needed. Thank you for your collaboration.

\n" "
\n" "\n" "
\n" " View Ticket\n" " \n" " Close Ticket\n" " \n" " \n" " Visit Help Center\n" "

\n" "
\n" "\n" " Best regards,

\n" " Helpdesk Team\n" "
\n" " " msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "" " " msgstr "" " " #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "" "\n" " \n" " " msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "" "" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "To use an " "email alias, the first step is to configure an Alias Domain. You can achieve" " this by navigating to the General Settings and configuring the " "corresponding field." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "\n" " \n" " Type /ticket to create tickets
\n" " Type /search_tickets to find tickets
\n" " Type :shortcut to insert canned responses in your messages\n" "
" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid " " msgstr " " #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid " " msgstr " " #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Stage:" msgstr "Aşama:" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Assigned to" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Customer" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "#" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "" "" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity msgid "#" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Working Hours" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Open" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Tickets" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "\n" " Avg. Rating\n" " " msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk msgid " Tickets" msgstr " Talepler" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Rating" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Failed" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Open" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Unassigned" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Urgent" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Followers " msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Average Rating" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Reporting" msgstr "Raporlama" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "SLA Success Rate" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Tickets Closed" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "View" msgstr "Görünüm" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "" "Your ticket has successfully been closed. Thank you for your " "collaboration." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "days of inactivity" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Managed by" msgstr "Yöneten" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Reported on" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "After" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Alias " msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults msgid "" "A Python dictionary that will be evaluated to provide default values when " "creating new records for this alias." msgstr "" "Bir Python sözlüğü, bu rumuz için yeni kayıtlar oluştururken varsayılan " "değerleri sağlamak için değerlendirilir." #. module: helpdesk #: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq msgid "A tag with the same name already exists." msgstr "Aynı ada sahip bir etiket zaten var." #. module: helpdesk #: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_ticket_type_name_uniq msgid "A type with the same name already exists." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description msgid "About Team" msgstr "Ekip Hakkında" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Accept Emails From" msgstr "E-Posta Kabul Etme" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__access_instruction_message msgid "Access Instruction Message" msgstr "Erişim Talimatı Mesajı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning msgid "Access warning" msgstr "Erişim uyarısı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction msgid "Action Needed" msgstr "Aksiyon Gerekiyor" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active msgid "Active" msgstr "Etkin" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids msgid "Activities" msgstr "Aktiviteler" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration msgid "Activity Exception Decoration" msgstr "Aktivite İstisna Donatımı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state msgid "Activity State" msgstr "Aktivite Durumu" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon msgid "Activity Type Icon" msgstr "Aktivite Simge Tipi" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type msgid "Activity Types" msgstr "Aktivite Türleri" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "" "Adapt your pipeline to your workflow by adding stages (e.g." " Awaiting Customer Feedback, etc.)." msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action msgid "" "Adapt your pipeline to your workflow and track the progress of your tickets." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form msgid "" "Add a description to help your coworkers understand the meaning and purpose " "of the stage." msgstr "" "İş arkadaşlarınızın aşamanın anlamını ve amacını anlamasına yardımcı olmak " "için bir açıklama da ekleyebilirsiniz." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form msgid "Add a description..." msgstr "Bir açıklama ekle..." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "" "Add your stage and place it at the right step of your workflow by dragging &" " dropping it." msgstr "" #. module: helpdesk #: model:res.groups,name:helpdesk.group_helpdesk_manager msgid "Administrator" msgstr "Yönetici" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "After-Sales" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id msgid "Alias" msgstr "Rumuz" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact msgid "Alias Contact Security" msgstr "Rumuz Kontak Güvenliği" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id msgid "Alias Domain" msgstr "Alias Domain" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain msgid "Alias Domain Name" msgstr "Takma Alan Adı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name msgid "Alias Email" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email_from msgid "Alias Email From" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name msgid "Alias Name" msgstr "Rumuz Adı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status msgid "Alias Status" msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status msgid "Alias status assessed on the last message received." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id msgid "Aliased Model" msgstr "Rumuzlanan Model" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "All" msgstr "Tümü" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all msgid "All Tickets" msgstr "Tüm Talepler" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal msgid "All internal users (company)" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Allow your customers to close their own tickets" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "Archive Stages" msgstr "Arşiv Aşamaları" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Archived" msgstr "Arşivlendi" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard msgid "Are you sure you want to continue?" msgstr "Devam etmek istediğine emin misin?" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "Are you sure you want to delete these stages?" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "Assign the ticket to a member of your team." msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "Assigned" msgstr "Atanmış" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id msgid "Assigned To" msgstr "Atanan" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk #, python-format msgid "Assigned to" msgstr "Atanan" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed msgid "Assignee" msgstr "Atanan" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method msgid "Assignment Method" msgstr "Atama Yöntemi" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form msgid "" "At each stage, employees can block tickets or mark them as ready for the next step.\n" " You can customize the meaning of each state." msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "" "At this time, there is no customer preview available to show. The current " "ticket cannot be accessed by the customer, as it belongs to a helpdesk team " "that is not publicly available, or there is no customer associated with the " "ticket." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count msgid "Attachment Count" msgstr "Ek Sayısı" #. module: helpdesk #: model:res.groups,name:helpdesk.group_auto_assignment msgid "Auto Assigment" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Automate the assignment of new tickets to the right people, and make sure " "all tickets are being handled" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment msgid "Automatic Assignment" msgstr "Otomatik Atama" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket msgid "Automatic Closing" msgstr "Otomatik Kapanış" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Average" msgstr "Ortalama" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours msgid "Average Hours to Respond" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #, python-format msgid "Average Rating" msgstr "Ortalama puanı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage msgid "Average Rating (%)" msgstr "Ortalama puanı (%)" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Average Rating: Dissatisfied" msgstr "Ortalama Puan: Memnun Değil" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Average Rating: Okay" msgstr "Ortalama Puan: Uygun" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Average Rating: Satisfied" msgstr "Ortalama Puan: Memnun" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Average rating for the last 7 days" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "Avg 7 Days Customer Satisfaction" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "Avg Last 7 days" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "Avg Open Hours" msgstr "Ort. Açık Saat" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Bad" msgstr "Kötü" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Bill the time spent on your tickets to your customers" msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled #: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress #: model:helpdesk.stage,legend_blocked:helpdesk.stage_new #: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold #: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved #, python-format msgid "Blocked" msgstr "Engellendi" #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_crm msgid "CRM" msgstr "CRM" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id msgid "Campaign" msgstr "Kampanya" #. module: helpdesk #: model:helpdesk.stage,name:helpdesk.stage_cancelled msgid "Canceled" msgstr "İptal Edildi" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Centralize, manage, share and grow your knowledge library. Allow customers " "to search your articles in the help center for answers to their questions." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Channels" msgstr "Kanallar" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0 #, python-format msgid "Click to set" msgstr "Belirlemek için tıkla" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Close" msgstr "Kapat" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Close Ticket" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date msgid "Close date" msgstr "Kapatma tarihi" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Close inactive tickets automatically" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Close ticket" msgstr "Destek talebini kapat" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #, python-format msgid "Closed" msgstr "Kapanmış" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #, python-format msgid "Closed Tickets" msgstr "Kapatılmış Talepler" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis msgid "Closed Tickets Analysis" msgstr "Kapatılmış Talep Analizi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner msgid "Closed by Partner" msgstr "İş Ortağı tarafından kapatıldı" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Closed in Last 30 days" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Closed in Last 7 days" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing msgid "Closure by Customers" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color msgid "Color" msgstr "Renk" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color msgid "Color Index" msgstr "Renk" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk msgid "Comment" msgstr "Yorum" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id msgid "Commercial Entity" msgstr "Ticari Varlık" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Communication history" msgstr "İletişim Geçmişi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum msgid "Community Forum" msgstr "" #. module: helpdesk #: model:ir.model,name:helpdesk.model_res_company msgid "Companies" msgstr "Şirketler" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Company" msgstr "Şirket" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config msgid "Configuration" msgstr "Yapılandırma" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard msgid "Confirm" msgstr "Onayla" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0 #, python-format msgid "Confirmation" msgstr "Doğrulama" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla msgid "Congratulations!" msgstr "Tebrikler!" #. module: helpdesk #: model:ir.model,name:helpdesk.model_res_partner #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Contact" msgstr "Kontak" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons msgid "Coupons" msgstr "Kuponlar" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Create Date" msgstr "Oluşturma Tarihi" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk msgid "Create a new template" msgstr "Yeni bir şablon oluşturur" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main msgid "" "Create teams to organize your tickets by expertise or geographical region, " "and define a different workflow for each team." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Create tickets by sending an email to an alias" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance msgid "Create tickets to get statistics." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date msgid "Created On" msgstr "Oluşturulma" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__create_uid msgid "Created by" msgstr "Oluşturan" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__create_date msgid "Created on" msgstr "Oluşturulma" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "Creation Date" msgstr "Oluşturulma Tarihi" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Criteria" msgstr "Kriter" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Current stage of this ticket" msgstr "Talebin mevcut aşaması" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content msgid "Custom Bounced Message" msgstr "Özel İletilmeyen Mesajı" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #, python-format msgid "Customer" msgstr "Müşteri" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #: code:addons/helpdesk/models/res_company.py:0 #: model:helpdesk.team,name:helpdesk.helpdesk_team1 #, python-format msgid "Customer Care" msgstr "Müşteri Hizmetleri" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email #, python-format msgid "Customer Email" msgstr "Müşteri E-posta" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name msgid "Customer Name" msgstr "Müşteri Adı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone msgid "Customer Phone" msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url msgid "Customer Portal URL" msgstr "Müşteri Portal URL" #. module: helpdesk #: model:ir.actions.server,name:helpdesk.action_open_customer_preview msgid "Customer Preview" msgstr "Müşteri Önizlemesi" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings msgid "Customer Ratings" msgstr "Müşteri Memnuniyeti" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids msgid "Customers" msgstr "Müşteriler" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #, python-format msgid "Customers will be added to the followers of their tickets." msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "Daily Target" msgstr "Günlük Hedef" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/views/helpdesk_team_kanban/helpdesk_team_kanban_view.js:0 #, python-format msgid "Dashboard" msgstr "Pano" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime msgid "Datetime at which the SLA stage was reached for the first time" msgstr "SLA aşamasına ilk kez ulaşılan tarih" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours msgid "" "Day to reach the stage of the SLA, without taking the working calendar into " "account" msgstr "Çalışma takvimini dikkate almadan SLA aşamasına ulaşmak için gün" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline msgid "Deadline" msgstr "Zaman Sınırı" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/views/helpdesk_ticket_graph/helpdesk_ticket_graph_model.js:0 #: code:addons/helpdesk/static/src/views/helpdesk_ticket_kanban/helpdesk_ticket_kanban_header.js:0 #: code:addons/helpdesk/static/src/views/helpdesk_ticket_list/helpdesk_ticket_list_renderer.js:0 #: code:addons/helpdesk/static/src/views/helpdesk_ticket_pivot/helpdesk_ticket_pivot_model.js:0 #, python-format msgid "Deadline reached" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults msgid "Default Values" msgstr "Öntanımlı Değerler" #. module: helpdesk #: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "Delete" msgstr "Sil" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard #, python-format msgid "Delete Stage" msgstr "Aşamayı Sil" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Describe your team to your colleagues and customers..." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Description" msgstr "Açıklama" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Description of the policy..." msgstr "Politika tanımı..." #. module: helpdesk #: model:ir.model,name:helpdesk.model_digest_digest msgid "Digest" msgstr "Özet" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard msgid "Discard" msgstr "Vazgeç" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_extra_info msgid "Display Extra Info" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__display_name msgid "Display Name" msgstr "Görünüm Adı" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Dissatisfied" msgstr "Memnun değilim" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/digest.py:0 #, python-format msgid "Do not have access, skip this data for user's digest email" msgstr "Erişiminiz yok, kullanıcı e-mail özeti için bu veriyi atlayın" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Documentation" msgstr "Belgeleme" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__domain_user_ids msgid "Domain User" msgstr "" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced msgid "Each user has an equal number of open tickets" msgstr "" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly msgid "Each user is assigned an equal number of tickets" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Edit" msgstr "Düzenle" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree msgid "Email Alias" msgstr "E-Posta Rumuzu" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id msgid "Email Template" msgstr "E-posta Şablonu" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id msgid "" "Email automatically sent to the customer when the ticket reaches this stage.\n" "By default, the email will be sent from the email alias of the helpdesk team.\n" "Otherwise it will be sent from the company's email address, or from the catchall (as defined in the System Parameters)." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc msgid "Email cc" msgstr "E-posta cc" #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "Emails sent to" msgstr "E-posta gönderildi." #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "" "Emails sent to a Helpdesk Team alias generate tickets in your pipeline." msgstr "" #. module: helpdesk #: model:mail.template,description:helpdesk.rating_ticket_request_email_template msgid "Enable \"customer ratings\" feature on the helpdesk team" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "" "Enter the subject of your ticket
(e.g. Problem with my " "installation, Wrong order, etc.)." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours msgid "Exceeded Working Hours" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids msgid "Excluding Stages" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Extra Info" msgstr "Diğer Bilgiler" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed msgid "Failed" msgstr "Başarısız" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail msgid "Failed SLA Policy" msgstr "Başarısız SLA Politikası" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed msgid "Failed SLA Ticket" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "Failed Tickets" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm msgid "Field Service" msgstr "Saha Servisi" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis msgid "First Assignment Date" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date msgid "First assignment date" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__fold msgid "Folded in Kanban" msgstr "Kanban Görüntüsünü Katla" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Follow All Team's Tickets" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket msgid "Follow all your helpdesk tickets" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Followed" msgstr "Takip Edilen" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids msgid "Followers" msgstr "Takipçiler" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids msgid "Followers (Partners)" msgstr "Takipçiler (İş ortakları)" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon msgid "Font awesome icon e.g. fa-tasks" msgstr "Font awesome ikonları örn. fa-tasks" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Future Activities" msgstr "Sonraki Aktiviteler" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Get in touch with your website visitors. Create and search tickets from your" " conversations. Answer in an instant by using canned responses." msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action msgid "" "Get statistics on your tickets and how long it takes to assign and resolve " "them." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Get tickets through an online form" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Grant discounts, free products or free shipping" msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #, python-format msgid "" "Grant employees access to your helpdesk team or tickets by adding them as " "followers. Employees automatically get access to the tickets they are " "assigned to." msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #, python-format msgid "" "Grant portal users access to your helpdesk team or tickets by adding them as" " followers. Customers automatically get access to their tickets in their " "portal." msgstr "" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done msgid "Green" msgstr "Yeşil" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done msgid "Green Kanban Label" msgstr "Yeşil Kanban Etiketi" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal msgid "Grey" msgstr "Gri" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal msgid "Grey Kanban Label" msgstr "Gri Kanban Etiketi" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Group By" msgstr "Grupla" #. module: helpdesk #: model:mail.activity.type,name:helpdesk.mail_act_helpdesk_handle msgid "Handle Ticket" msgstr "Talep İşleme" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Happy" msgstr "Mutlu" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Happy face" msgstr "Mutlu yüz" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_external_mail_server msgid "Has External Mail Server" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message msgid "Has Message" msgstr "Mesaj Var" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached msgid "Has SLA reached" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late msgid "Has SLA reached late" msgstr "SLA geç ulaştı" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Help Center" msgstr "Yardım Merkezi" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root #: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form msgid "Helpdesk" msgstr "Yardım Masası" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main msgid "Helpdesk Overview" msgstr "Yardım Masasına Genel Bakış" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_sla msgid "Helpdesk SLA Policies" msgstr "Yardım Masası SLA Politikaları" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_stage msgid "Helpdesk Stage" msgstr "Yardım Masası Aşaması" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard msgid "Helpdesk Stage Delete Wizard" msgstr "" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_tag msgid "Helpdesk Tags" msgstr "Yardım Masası Etiketleri" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_team #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk msgid "Helpdesk Team" msgstr "Destek Ekibi" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search msgid "Helpdesk Team Search" msgstr "" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu msgid "Helpdesk Teams" msgstr "Yardım Masası Ekipleri" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Helpdesk Ticket" msgstr "Yardım Masası Talebi" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_ticket_type msgid "Helpdesk Ticket Type" msgstr "Yardım Masası Talep Türü" #. module: helpdesk #: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server msgid "Helpdesk Ticket: Automatically close the tickets" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main msgid "Helpdesk Tickets" msgstr "Yardım Masası Talepleri" #. module: helpdesk #: model:mail.template,name:helpdesk.solved_ticket_request_email_template msgid "Helpdesk: Ticket Closed" msgstr "" #. module: helpdesk #: model:mail.template,name:helpdesk.rating_ticket_request_email_template msgid "Helpdesk: Ticket Rating Request" msgstr "" #. module: helpdesk #: model:mail.template,name:helpdesk.new_ticket_request_email_template msgid "Helpdesk: Ticket Received" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #, python-format msgid "High Priority" msgstr "Yüksek Öncelik" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2 msgid "High priority" msgstr "Yüksek öncelik" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "History" msgstr "Geçmiş" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours msgid "Hours Open" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main msgid "Hours to Assign" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main msgid "Hours to Close" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours msgid "Hours to First Response" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours msgid "Hours to SLA Deadline" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "ID" msgstr "ID" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id msgid "" "ID of the parent record holding the alias (example: project holding the task" " creation alias)" msgstr "" "Rumuzu tutan üst kayıt ID (örnek: görev oluşturma rumuzunu tutan proje)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon msgid "Icon" msgstr "İkon" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon msgid "Icon to indicate an exception activity." msgstr "Bir istisna aktivite gösteren simge." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction msgid "If checked, new messages require your attention." msgstr "İşaretliyse, yeni mesajlar dikkatinize sunulacak." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error msgid "If checked, some messages have a delivery error." msgstr "İşaretliyse, bazı mesajlar gönderi hatası içermektedir." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__portal_show_rating msgid "" "If enabled, portal users will have access to your customer satisfaction statistics from the last 30 days in their portal.\n" "They will only have access to the ratings themselves, and not to the written feedback if any was left. You can also manually hide ratings of your choosing." msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content msgid "" "If set, this content will automatically be sent out to unauthorized users " "instead of the default message." msgstr "" "Eğer belirlenirse, standart mesaj yerine yetkili olmayan kullanıcılara bu " "içerik gönderilecektir." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "In #{kanban_getcolorname(record.color.raw_value)}" msgstr "#{kanban_getcolorname(record.color.raw_value)}" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled #: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress #: model:helpdesk.stage,legend_normal:helpdesk.stage_new #: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold #: model:helpdesk.stage,legend_normal:helpdesk.stage_solved #: model:helpdesk.stage,name:helpdesk.stage_in_progress #, python-format msgid "In Progress" msgstr "Devam Eden" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids msgid "In Stages" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day msgid "Inactive Period(days)" msgstr "" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal msgid "Invited internal users (private)" msgstr "" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal msgid "Invited portal users and all internal users (public)" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__message_is_follower #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__message_is_follower msgid "Is Follower" msgstr "Takipçi mi" #. module: helpdesk #: model:helpdesk.ticket.type,name:helpdesk.type_incident msgid "Issue" msgstr "Olay Kaydı" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Issue credits notes" msgstr "" #. module: helpdesk #: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_team_not_portal_show_rating_if_not_use_rating msgid "" "It is necessary to enable customer ratings in the settings of your helpdesk " "team so that they can be displayed on the portal." msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking msgid "JSON that maps ids from a many2one field to seconds spent" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked msgid "Kanban Blocked Explanation" msgstr "Kanban Engellenen Açıklama" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal msgid "Kanban Ongoing Explanation" msgstr "Kanban Devam Eden Açıklama" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state msgid "Kanban State" msgstr "Kanban Durumu" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label msgid "Kanban State Label" msgstr "Kanban Durum Etiketi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done msgid "Kanban Valid Explanation" msgstr "Kanban Geçerli Açıklama" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge msgid "Knowledge" msgstr "Bilgi Birikimi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed_value msgid "Kpi Helpdesk Tickets Closed Value" msgstr "Yardım Masası Kapanış Değerleri KPI" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Last 3 months" msgstr "Son 3 Ay" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk msgid "Last 30 Days" msgstr "Son 30 Gün" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Last 30 days" msgstr "Son 30 gün" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Last 7 days" msgstr "Son 7 gün" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update #, python-format msgid "Last Stage Update" msgstr "Son Aşama Güncelleme" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__write_uid msgid "Last Updated by" msgstr "Son Güncelleyen" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__write_date msgid "Last Updated on" msgstr "Son Güncelleme" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Late Activities" msgstr "Geciken Aktiviteler" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Latest Ratings" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Let your customers answer each other's questions on a forum. Allow customers" " to search your forum posts in the help center for answers to their " "questions." msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "Let's create your first ticket." msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "" "Let's go back to the kanban view to get an overview of your next " "tickets." msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "Let's view your team's tickets." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat msgid "Live Chat" msgstr "Canlı Sohbet" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local msgid "Local-part based incoming detection" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Low Priority" msgstr "Düşük Öncelik" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0 msgid "Low priority" msgstr "Düşük öncelik" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action msgid "" "Make sure tickets are handled in a timely manner by using SLA Policies.
" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Make sure tickets are handled on time" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main msgid "Make sure tickets are handled on time by using SLA Policies.
" msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time msgid "" "Maximum number of working hours a ticket should take to reach the target " "stage, starting from the date it was created." msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk msgid "" "Measure your customer satisfaction by sending rating requests when your " "tickets are solved." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id msgid "Medium" msgstr "Aracı:" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Medium Priority" msgstr "" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1 msgid "Medium priority" msgstr "" #. module: helpdesk #: model:ir.model,name:helpdesk.model_ir_ui_menu msgid "Menu" msgstr "Menü" #. module: helpdesk #: model:ir.model,name:helpdesk.model_mail_message msgid "Message" msgstr "Mesaj" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error msgid "Message Delivery error" msgstr "Mesaj Teslim hatası" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids msgid "Messages" msgstr "Mesajlar" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority msgid "Minimum Priority" msgstr "Minimum Öncelik" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA." msgstr "SLA yı karşılamak için talebin askeri seviyeye ulaşması gerekir." #. module: helpdesk #: model:ir.model,name:helpdesk.model_ir_module_module msgid "Module" msgstr "Modül" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id msgid "Move to Stage" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline msgid "My Activity Deadline" msgstr "Aktivite Zaman Sınırım" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "My Deadline" msgstr "Zaman Sınırım" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "My Performance" msgstr "Performansım" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #, python-format msgid "My Tickets" msgstr "Taleplerim" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__name #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "Name" msgstr "Adı" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Neutral face" msgstr "Tarafsız yüz" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #: model:helpdesk.stage,name:helpdesk.stage_new #, python-format msgid "New" msgstr "Yeni" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method msgid "" "New tickets will automatically be assigned to the team members that are " "available, according to their working hours and their time off." msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "Newest" msgstr "En Yeni" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id msgid "Next Activity Calendar Event" msgstr "Sonraki Aktivite Takvim Etkinliği" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline msgid "Next Activity Deadline" msgstr "Sonraki Aktivite Zaman Sınırı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary msgid "Next Activity Summary" msgstr "Sonraki Aktivite Özeti" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id msgid "Next Activity Type" msgstr "Sonraki Aktivite Türü" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main msgid "No SLA policies found. Let's create one!" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk msgid "No activity types found. Let's create one!" msgstr "Etkinlik türü bulunamadı. Hadi bir tane oluşturalım!" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action #: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk msgid "No data yet!" msgstr "Henüz veri yok!" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action msgid "No stages found. Let's create one!" msgstr "Aşama bulunamadı. Hadi bir tane oluşturalım!" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action msgid "No tags found. Let's create one!" msgstr "Etiket bulunamadı. Hadi bir tane oluşturalım!" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main msgid "No teams found" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action msgid "No teams found. Let's create one!" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create msgid "No tickets found" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned msgid "No tickets found. Let's create one!" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_type_action msgid "No types found. Let's create one!" msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "None" msgstr "Hiçbiri" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter msgid "Number of Actions" msgstr "Aksiyon Sayısı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed msgid "Number of SLA Failed" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count msgid "Number of Tickets" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter msgid "Number of errors" msgstr "Hata adedi" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter msgid "Number of messages requiring action" msgstr "İşlem gerektiren mesaj sayısı" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter msgid "Number of messages with delivery error" msgstr "Teslimat hatası olan mesaj adedi" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Number of open tickets with at least one SLA failed." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count msgid "Number of other open tickets from the same partner" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count msgid "Number of other tickets from the same partner" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Number of tickets closed in the past 7 days." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Okay" msgstr "Tamam" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__oldest_unanswered_customer_message_date msgid "Oldest Unanswered Customer Message Date" msgstr "" #. module: helpdesk #: model:helpdesk.stage,name:helpdesk.stage_on_hold msgid "On Hold" msgstr "Beklemede" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing msgid "Ongoing" msgstr "Süren" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #, python-format msgid "Open" msgstr "Açık" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #, python-format msgid "Open Tickets" msgstr "Açık Talepler" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours msgid "Open Time (hours)" msgstr "Açık Süre (saat)" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id msgid "" "Optional ID of a thread (record) to which all incoming messages will be " "attached, even if they did not reply to it. If set, this will disable the " "creation of new records completely." msgstr "" "Yanıt vermemiş olsalar bile, gelen tüm mesajların ekleneceği bir ileti " "dizisinin (kayıt) isteğe bağlı kimliği. Ayarlanırsa, bu, yeni kayıtların " "oluşturulmasını tamamen devre dışı bırakacaktır." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_page msgid "Our Customer Satisfaction" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk msgid "Our Ratings" msgstr "" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard msgid "Overview" msgstr "Genel Bakış" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id msgid "Parent Model" msgstr "Üst Model" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id msgid "Parent Record Thread ID" msgstr "Üst kayıt iş parçacığı kimliği" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id msgid "" "Parent model holding the alias. The model holding the alias reference is not" " necessarily the model given by alias_model_id (example: project " "(parent_model) and task (model))" msgstr "" "Rumuzun bulunduğu üst model. Rumuz referansın bulunduğu model zorunlu olarak" " alias_model_id tarafından verilen model değildir. (örnek: project " "(parent_model) ve görev (model))" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_partner_email_update msgid "Partner Email will Update" msgstr "İş Ortağı E-postası güncellenecek" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_partner_phone_update msgid "Partner Phone will Update" msgstr "İş Ortağı Telefonu Güncellenecek" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids msgid "Partner Tickets" msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility msgid "" "People to whom this helpdesk team and its tickets will be visible.\n" "\n" "- Invited internal users: internal users can access the team and the tickets they are following. This access can be modified on each ticket individually by adding or removing the user as follower.\n" "A user with the helpdesk > administrator access right level can still access this team and its tickets, even if they are not explicitely part of the followers.\n" "\n" "- All internal users: all internal users can access the team and all of its tickets without distinction.\n" "\n" "- Invited portal users and all internal users: all internal users can access the team and all of its tickets without distinction.\n" "Portal users can only access the tickets they are following. This access can be modified on each ticket individually by adding or removing the portal user as follower." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "People to whom this team and its tickets will be visible" msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction msgid "Percentage of happy ratings" msgstr "Mutlu derecelendirmelerin yüzdesi" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "Percentage of tickets that were closed without failing any SLAs." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "" "Percentage of tickets whose SLAs have successfully been reached on time over" " the total number of tickets closed within the past 7 days." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Performance" msgstr "Performans" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis msgid "Performance Analysis" msgstr "Performans Analizi" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day msgid "Period of inactivity after which tickets will be automatically closed." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Phone" msgstr "Telefon" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Plan onsite interventions" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 #, python-format msgid "Please enter a number." msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 #, python-format msgid "Please enter a percentage below 100." msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 #, python-format msgid "Please enter a positive value." msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact msgid "" "Policy to post a message on the document using the mailgateway.\n" "- everyone: everyone can post\n" "- partners: only authenticated partners\n" "- followers: only followers of the related document or members of following channels\n" msgstr "" "Posta geçidini kullanarak gönderilecek mesajların kuralları:\n" "- herkes: herkes posta gönderebilir\n" "- iş ortakları: sadece onaylanmış iş ortakları\n" "- takipçiler: sadece ilgili dokümanın veya takipçi kanalların takipçileri\n" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url msgid "Portal Access URL" msgstr "Portal Erişim URL" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #, python-format msgid "" "Portal users will be removed from the followers of the team and its tickets." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Priority" msgstr "Öncelik" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility_warning msgid "Privacy Visibility Warning" msgstr "Gizlilik Görünürlük Uyarısı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Properties" msgstr "Özellikler" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Publish this team's ratings on your website" msgstr "Bu ekibin oranlarının web sitenizde yayınlayın." #. module: helpdesk #: model:helpdesk.ticket.type,name:helpdesk.type_question msgid "Question" msgstr "Soru" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "Rating" msgstr "Değerlendirme" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main msgid "Rating (/5)" msgstr "Değerlendirme (/5)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text msgid "Rating Avg Text" msgstr "Değerlendirme Ort Metni" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback msgid "Rating Last Feedback" msgstr "Son Geribildirim Değerlendirmesi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image msgid "Rating Last Image" msgstr "Son Resmin Değerlendirmesi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value msgid "Rating Last Value" msgstr "Değerlendirme Son Değer" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction msgid "Rating Satisfaction" msgstr "Değerlendirme Memnuniyeti" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text msgid "Rating Text" msgstr "Değerlendirme Metni" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count msgid "Rating count" msgstr "Değerlendirme sayısı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids msgid "Ratings" msgstr "Değerlendirmeler" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__portal_show_rating msgid "Ratings on Website" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree msgid "Reach Stage" msgstr "Ulaşma Aşaması" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached msgid "Reached" msgstr "Ulaşıldı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime msgid "Reached Date" msgstr "Ulaşma Tarihi" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled #: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress #: model:helpdesk.stage,legend_done:helpdesk.stage_new #: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold #: model:helpdesk.stage,legend_done:helpdesk.stage_solved #, python-format msgid "Ready" msgstr "Hazır" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Receive notifications whenever tickets are created, rated or discussed on in" " this team" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id msgid "Record Thread ID" msgstr "Kayıt Başlık ID" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked msgid "Red" msgstr "Kırmızı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked msgid "Red Kanban Label" msgstr "Kırmızı Kanban Etiketi" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "Reference" msgstr "Referans" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status msgid "Refund Status" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes msgid "Refunds" msgstr "İadeler" #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_repair msgid "Repair" msgstr "Onarım" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status msgid "Repair Status" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs msgid "Repairs" msgstr "Onarımlar" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Reported on" msgstr "" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main msgid "Reporting" msgstr "Raporlama" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id msgid "Responsible User" msgstr "Sorumlu Kullanıcı" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Restore" msgstr "Geriyükle" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status msgid "Return Status" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Return faulty products" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns msgid "Returns" msgstr "İadeler" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA" msgstr "SLA" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA Deadline" msgstr "SLA Son Tarih" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA Failed" msgstr "SLA Başarısız Oldu" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla #: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids #: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "SLA Policies" msgstr "SLA Politikaları" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids #: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids msgid "" "SLA Policies that will automatically apply to the tickets submitted by this " "customer." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "SLA Policy" msgstr "SLA Politikası" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description msgid "SLA Policy Description" msgstr "SLA Politikası Tanımı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id msgid "SLA Stage" msgstr "SLA Aşaması" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids msgid "SLA Status" msgstr "SLA Durumu" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action #: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "SLA Status Analysis" msgstr "SLA Durum Analizi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail msgid "SLA Status Failed" msgstr "SLA Durum Başarısız" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success msgid "SLA Status Success" msgstr "" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA Success" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "SLA Success Rate" msgstr "" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA in Progress" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "SLAs" msgstr "SLA'ler" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error msgid "SMS Delivery error" msgstr "SMS İleti hatası" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Sad face" msgstr "Üzgün Yüz" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "Sample" msgstr "Örneklem" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Satisfied" msgstr "Memnun" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "Schedule your activity." msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "Search (in Content)" msgstr "Ara (İçerik içinde)" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search msgid "Search SLA Policies" msgstr "SLA Politikaları Ara" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "Search in Assigned to" msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "Search in Messages" msgstr "Mesajlarda Ara" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "Search in Reference" msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "Search in Stage" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token msgid "Security Token" msgstr "Güvenlik Token" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "Select the customer of your ticket." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Self-Service" msgstr "Self Servis" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail msgid "Send Email" msgstr "E-posta Gönder" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Send broken products for repair" msgstr "" #. module: helpdesk #: model:mail.template,description:helpdesk.new_ticket_request_email_template msgid "" "Send customers a confirmation email to notify them that their helpdesk " "ticket has been received and is currently being reviewed by the helpdesk " "team. Automatically send an email to customers when a ticket reaches a " "specific stage in a helpdesk team by setting this template on that stage." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__sequence #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sequence #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__sequence msgid "Sequence" msgstr "Sıralama" #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_service msgid "Service" msgstr "Hizmet" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Set an Alias Domain" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Set an Email Template on Stages" msgstr "" #. module: helpdesk #: model:mail.template,description:helpdesk.solved_ticket_request_email_template msgid "" "Set this template on a project's stage to automate email when tasks reach " "stages" msgstr "" "Görevler aşamalara ulaştığında e-postayı otomatikleştirmek için bu şablonu " "bir projenin aşamasında ayarlayın" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Settings" msgstr "Ayarlar" #. module: helpdesk #: model:ir.actions.server,name:helpdesk.model_helpdesk_ticket_action_share msgid "Share" msgstr "Paylaş" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Share presentations and videos, and organize them into courses. Allow " "customers to search your eLearning courses in the help center for answers to" " their questions." msgstr "" #. module: helpdesk #: model:res.groups,name:helpdesk.group_use_rating msgid "Show Customer Ratings" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__show_knowledge_base msgid "Show Knowledge Base" msgstr "" #. module: helpdesk #: model:res.groups,name:helpdesk.group_use_sla msgid "Show SLA Policies" msgstr "SLA Politikalarını Göster" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Show all records which has next action date is before today" msgstr "Bir sonraki eylem tarihi bugünden önce olan tüm kayıtları göster" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id msgid "Sla" msgstr "Sla" #. module: helpdesk #: model:helpdesk.stage,name:helpdesk.stage_solved msgid "Solved" msgstr "Çözüldü" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id msgid "Source" msgstr "Kaynak" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #, python-format msgid "Stage" msgstr "Aşama" #. module: helpdesk #: model:mail.message.subtype,description:helpdesk.mt_ticket_stage #: model:mail.message.subtype,name:helpdesk.mt_ticket_stage msgid "Stage Changed" msgstr "Aşama Değişti" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form msgid "Stage Description and States Meaning" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form msgid "Stage Search" msgstr "Aşama Ara" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu msgid "Stages" msgstr "Aşamalar" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stages_active msgid "Stages Active" msgstr "Aşamalar Aktif " #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids msgid "Stages To Delete" msgstr "Silinecek Aşamalar" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids msgid "" "Stages the team will use. This team's tickets will only be able to be in " "these stages." msgstr "" "Ekibin kullanacağı aşamalar. Bu ekibin talepleri sadece bu aşamalarda " "görünecektir." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Status" msgstr "Durumu" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state msgid "" "Status based on activities\n" "Overdue: Due date is already passed\n" "Today: Activity date is today\n" "Planned: Future activities." msgstr "" "Aktivite aşamalar\n" "Zamanı Geçmiş: Tarihi geçmiş \n" "Bugün: Aktivite günü bugün\n" "Planlanan: Gelecek aktivite." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking msgid "Status time" msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name #, python-format msgid "Subject" msgstr "Konu" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate msgid "Success Rate" msgstr "Başarı Oranı" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success msgid "Success Rate Analysis" msgstr "Başarı Oranı Analizi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success msgid "Success SLA Policy" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_tree msgid "Tag" msgstr "Etiket" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Tags" msgstr "Etiketler" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action msgid "Tags are perfect for organizing your tickets." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Target" msgstr "Hedef" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_rating msgid "Target Customer Rating" msgstr "Hedef Müşteri Değerlendirmesi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_stage_id msgid "Target Stage" msgstr "Hedef Aşaması" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_success msgid "Target Success Rate" msgstr "Hedef Başarı Oranı" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_closed msgid "Target Tickets to Close" msgstr "Kapatılacak Talep Hedefi" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form msgid "Task in progress. Click to block or set as done." msgstr "" "Görev devam ediyor . Engellemek veya bitti olarak ayarlamak için tıklayın." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form msgid "Task is blocked. Click to unblock or set as done." msgstr "" "Görev engellendi. Engelini kaldırmak veya bitti olarak ayarlamak için " "tıklayın." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk msgid "Team" msgstr "Ekip" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids msgid "Team Members" msgstr "Satış Ekip Üyeleri" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_privacy_visibility msgid "Team Visibility" msgstr "" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk msgid "Templates" msgstr "Şablonlar" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id msgid "" "The model (Odoo Document Kind) to which this alias corresponds. Any incoming" " email that does not reply to an existing record will cause the creation of " "a new record of this model (e.g. a Project Task)" msgstr "" "Bu rumuzun karşılık geldiği model (Odoo Belge Türü). Mevcut bir kayda yanıt " "vermeyen herhangi bir gelen e-posta, bu modelin yeni bir kaydının " "oluşturulmasına neden olacaktır (örneğin, bir Proje Görevi)" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name msgid "" "The name of the email alias, e.g. 'jobs' if you want to catch emails for " "" msgstr "" "Eposta rumuzunun adı, ör. adresine gelen " "epostaları yakalamak için 'kariyer'" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "The team does not allow ticket closing through portal" msgstr "Bu Ekip portal üzerinden destek talebi kapatmaya izin vermiyor" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids msgid "" "The time spent in these stages won't be taken into account in the " "calculation of the SLA." msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #, python-format msgid "" "The visibility of the team needs to be set as \"Invited portal users and all" " internal users\" in order to use the website form." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "There are currently no Ticket for your account." msgstr "Şu anda hesabınız herhangi bir talep yok." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_page msgid "There are no ratings yet." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation msgid "This" msgstr "Bu" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "" "This SLA Policy will apply to tickets matching ALL of the following " "criteria:" msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id msgid "" "This is a name that helps you keep track of your different campaign efforts," " e.g. Fall_Drive, Christmas_Special" msgstr "" "Farklı kampanya çabalarınızı izlemenize yardımcı olacak bir isimdir Örn: " "Sonbahar_Sürüşü, Yılbaşı_Özel" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad" msgstr "Bu teslimat yöntemidir, örn: Posta kartı, E-posta ya da Afiş reklamı" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id msgid "" "This is the source of the link, e.g. Search Engine, another domain, or name " "of email list" msgstr "" "Bu bağlantının kaynağıdır. örn: Arama Motoru, başka alan adı yada bir " "e-posta listesi adı" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form msgid "This step is done. Click to block or set in progress." msgstr "Bu adım tamamlandı. Engellemek veya devam etmek için tıklayın." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "This ticket was closed %s hours after its SLA deadline." msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "This ticket was successfully closed %s hours before its SLA deadline." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard msgid "" "This will archive the stages and all of the tickets they contain from the " "following teams:" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk msgid "" "Those represent the different categories of things you have to do (e.g. " "\"Call\" or \"Send email\")." msgstr "" "Bunlar, yapmanız gereken farklı kategorileri temsil eder (ör. \"Ara\" veya " "\"E-posta gönder\")." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "Three stars, maximum score" msgstr "Üç yıldız, maksimum skor" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Ticket" msgstr "Bilet" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action #: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis msgid "Ticket Analysis" msgstr "Talep Analizi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed msgid "Ticket Closed" msgstr "Destek Talebi Kapalı" #. module: helpdesk #: model:mail.template,subject:helpdesk.solved_ticket_request_email_template msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__ticket_count msgid "Ticket Count" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date msgid "Ticket Create Date" msgstr "Destek Talebi Oluşturma Tarihi" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new #: model:mail.message.subtype,name:helpdesk.mt_ticket_new msgid "Ticket Created" msgstr "Talep Oluşturuldu" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline msgid "Ticket Deadline" msgstr "Destek Talebi Son Tarihi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref msgid "Ticket IDs Sequence" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties msgid "Ticket Properties" msgstr "" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated #: model:mail.message.subtype,name:helpdesk.mt_ticket_rated msgid "Ticket Rated" msgstr "Destek Talebi Derecelendirmesi" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_sla_status msgid "Ticket SLA Status" msgstr "Destek Talebi SLA Durumu" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form msgid "Ticket Title" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis msgid "Ticket Type" msgstr "Talep Türü" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #, python-format msgid "Ticket closed by the customer" msgstr "Müşteri tarafından kapatılan destek talebi" #. module: helpdesk #: model:mail.message.subtype,description:helpdesk.mt_ticket_new msgid "Ticket created" msgstr "Talep oluşturuldu" #. module: helpdesk #. odoo-javascript #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids #: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count #: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk #, python-format msgid "Tickets" msgstr "Biletler" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis #, python-format msgid "Tickets Analysis" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed msgid "Tickets Closed" msgstr "Kapanan Talepler" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Tickets Search" msgstr "Talep Arama" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold msgid "Tickets in a folded stage are considered as closed." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet msgid "Time Billing" msgstr "Saat Faturalaması" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours msgid "Time to close (hours)" msgstr "Kapanma süresi (saat)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours msgid "Time to first assignment (hours)" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet msgid "Timesheets" msgstr "Çalışma Çizelgeleri" #. module: helpdesk #: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0 msgid "Tip: Create tickets from incoming emails" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned msgid "" "To get things done, plan activities and use the ticket status.
\n" " Collaborate efficiently by chatting in real-time or via email." msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "Today" msgstr "Bugün" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Today Activities" msgstr "Bugünkü Aktiviteler" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "Today Average Rating" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours msgid "Total Exchange Time in Hours" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Track & Bill Time" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Track customer satisfaction on tickets" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action msgid "" "Track the performance of your teams, the success rate of your tickets, and " "how quickly you reach your service level agreements (SLAs)." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Track the time spent on tickets" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter msgid "Twitter" msgstr "Twitter" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #, python-format msgid "Two stars, with a maximum of three" msgstr "İki yıldız, en fazla üç yıldızdan" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_type_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_type_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_type_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Type" msgstr "Tür" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration msgid "Type of the exception activity on record." msgstr "Kayıttaki istisna aktivite türü." #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_type_action #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_type_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_type_menu msgid "Types" msgstr "Türleri" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_type_action msgid "Types are perfect for categorizing your tickets." msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #, python-format msgid "Unarchive Tickets" msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #, python-format msgid "Unassigned" msgstr "Atanmamış" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed msgid "Unassigned Tickets" msgstr "Atanmamış" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Unread Messages" msgstr "Okunmamış Mesajlar" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #, python-format msgid "Urgent" msgstr "Acil" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "Use activities to organize your daily work." msgstr "Günlük işlerinizi organize etmek için aktiviteleri kullanın." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias msgid "Use Alias" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons msgid "Use Coupons" msgstr "Kuponları Kullan" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_credit_notes msgid "Use Credit Notes" msgstr "İade/Fiyat Farklarını Kullan" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_rating msgid "Use Customer Ratings" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_product_repairs msgid "Use Repairs" msgstr "Onarımları Kullan" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_product_returns msgid "Use Returns" msgstr "İadeleri Kullan" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "" "Use the chatter to send emails and communicate efficiently with your " "customers. Add new people to the followers' list to make them aware of the " "progress of this ticket." msgstr "" #. module: helpdesk #: model:ir.model,name:helpdesk.model_res_users #: model:res.groups,name:helpdesk.group_helpdesk_user msgid "User" msgstr "Kullanıcı" #. module: helpdesk #: model:helpdesk.team,name:helpdesk.helpdesk_team3 msgid "VIP Support" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility msgid "Visibility" msgstr "Görünürlük" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Visibility & Assignment" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 #, python-format msgid "" "Want to boost your customer satisfaction?
Click Helpdesk to " "start." msgstr "" "Müşteri memnuniyetinizi arttırmak mı istiyorsunuz?
Başlamak için " "Helpdesk'e tıklayın." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "" "We hope to have addressed your request satisfactorily. If you no longer need" " our assistance, please close this ticket. Thank you for your collaboration." msgstr "" #. module: helpdesk #: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1 #: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3 msgid "" "We provide 24/7 support, Monday through Friday. Ticket responses are usually provided within 2 working days.
\n" " Support is mainly provided in English. We can also assist in Spanish, French, and Dutch." msgstr "" #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_website msgid "Website" msgstr "Websitesi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form msgid "Website Form" msgstr "Websitesi Formu" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__website_message_ids msgid "Website Messages" msgstr "Websitesi Mesajları" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids msgid "Website communication history" msgstr "Websitesi iletişim geçmişi" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time msgid "Within" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id msgid "Working Hours" msgstr "Çalışma Saatleri" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours msgid "Working Hours to Assign" msgstr "Atanacak Çalışma Saatleri" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours msgid "Working Hours to Close" msgstr "Kapanacak Çalışma Saatleri" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours msgid "Working Hours to Reach SLA" msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours msgid "" "Working hours exceeded for reached SLAs compared with deadline. Positive " "number means the SLA was reached after the deadline." msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id msgid "Working hours used to determine the deadline of SLA Policies." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard msgid "" "Would you like to unarchive all of the tickets contained in these stages as " "well?" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "" "You cannot delete stages containing tickets. You can either archive them or " "first delete all of their tickets." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "" "You cannot delete stages containing tickets. You should first delete all of " "their tickets." msgstr "" #. module: helpdesk #: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero #: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero #: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero msgid "You cannot have negative targets" msgstr "Negatif hedefleriniz olamaz" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla msgid "You completed all your tickets on time." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "e.g. Close urgent tickets within 36 hours" msgstr "örn. Acil talepleri 36 saat içerisinde kapat" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "e.g. Customer Care" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form msgid "e.g. Product arrived damaged" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_tree msgid "e.g. Question" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "e.g. domain.com" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides msgid "eLearning" msgstr "e-Eğitim" #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "generate tickets in your pipeline." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation msgid "has been created from ticket:" msgstr "" #. module: helpdesk #: model:ir.actions.server,name:helpdesk.helpdesk_ratings_server_action msgid "helpdesk view rating" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "team search" msgstr "ekip arama" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 #, python-format msgid "tickets" msgstr "" #. module: helpdesk #: model:mail.template,subject:helpdesk.rating_ticket_request_email_template msgid "" "{{ object.company_id.name or object.user_id.company_id.name or 'Helpdesk' " "}}: Service Rating Request" msgstr "" #. module: helpdesk #: model:mail.template,subject:helpdesk.new_ticket_request_email_template msgid "{{ object.name }}" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "{{rating.res_name if t['is_helpdesk_user'] else ''}}" msgstr ""