Odoo18-Base/addons/im_livechat/models/chatbot_script_answer.py
2025-03-10 11:12:23 +07:00

66 lines
2.6 KiB
Python

# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo import api, models, fields
from odoo.osv import expression
import textwrap
class ChatbotScriptAnswer(models.Model):
_name = 'chatbot.script.answer'
_description = 'Chatbot Script Answer'
_order = 'script_step_id, sequence, id'
name = fields.Char(string='Answer', required=True, translate=True)
sequence = fields.Integer(string='Sequence', default=1)
redirect_link = fields.Char('Redirect Link',
help="The visitor will be redirected to this link upon clicking the option "
"(note that the script will end if the link is external to the livechat website).")
script_step_id = fields.Many2one(
'chatbot.script.step', string='Script Step', required=True, ondelete='cascade')
chatbot_script_id = fields.Many2one(related='script_step_id.chatbot_script_id')
def name_get(self):
if self._context.get('chatbot_script_answer_display_short_name'):
return super().name_get()
result = []
for answer in self:
answer_message = answer.script_step_id.message.replace('\n', ' ')
shortened_message = textwrap.shorten(answer_message, width=26, placeholder=" [...]")
result.append((
answer.id,
"%s: %s" % (shortened_message, answer.name)
))
return result
@api.model
def _name_search(self, name='', args=None, operator='ilike', limit=100, name_get_uid=None):
"""
Search the records whose name or step message are matching the ``name`` pattern.
The chatbot_script_id is also passed to the context through the custom widget
('chatbot_triggering_answers_widget') This allows to only see the question_answer
from the same chatbot you're configuring.
"""
force_domain_chatbot_script_id = self.env.context.get('force_domain_chatbot_script_id')
if name and operator == 'ilike':
if not args:
args = []
# search on both name OR step's message (combined with passed args)
name_domain = [('name', operator, name)]
step_domain = [('script_step_id.message', operator, name)]
domain = expression.AND([args, expression.OR([name_domain, step_domain])])
else:
domain = args or []
if force_domain_chatbot_script_id:
domain = expression.AND([domain, [('chatbot_script_id', '=', force_domain_chatbot_script_id)]])
return self._search(domain, limit=limit, access_rights_uid=name_get_uid)