23 lines
1.3 KiB
Python
23 lines
1.3 KiB
Python
# -*- coding: utf-8 -*-
|
|
# Part of Odoo. See LICENSE file for full copyright and licensing details.
|
|
|
|
from odoo import models, _
|
|
|
|
|
|
class ImLivechatChannel(models.Model):
|
|
_inherit = 'im_livechat.channel'
|
|
|
|
def _get_livechat_mail_channel_vals(self, anonymous_name, operator=None, chatbot=None, user_id=None, country_id=None):
|
|
mail_channel_vals = super(ImLivechatChannel, self)._get_livechat_mail_channel_vals(anonymous_name, operator, chatbot, user_id=user_id, country_id=country_id)
|
|
visitor_sudo = self.env['website.visitor']._get_visitor_from_request()
|
|
if visitor_sudo:
|
|
mail_channel_vals['livechat_visitor_id'] = visitor_sudo.id
|
|
# As chat requested by the visitor, delete the chat requested by an operator if any to avoid conflicts between two flows
|
|
# TODO DBE : Move this into the proper method (open or init mail channel)
|
|
chat_request_channel = self.env['mail.channel'].sudo().search([('livechat_visitor_id', '=', visitor_sudo.id), ('livechat_active', '=', True)])
|
|
for mail_channel in chat_request_channel:
|
|
operator_name = operator.name if operator else chatbot.operator_partner_id.name
|
|
mail_channel._close_livechat_session(cancel=True, operator=operator_name)
|
|
|
|
return mail_channel_vals
|