4272 lines
169 KiB
Plaintext
4272 lines
169 KiB
Plaintext
# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * helpdesk
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#
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# Translators:
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# Wil Odoo, 2024
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# Larissa Manderfeld, 2024
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#
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 17.0+e\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2024-01-26 16:09+0000\n"
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"PO-Revision-Date: 2023-10-26 23:10+0000\n"
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"Last-Translator: Larissa Manderfeld, 2024\n"
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"Language-Team: German (https://app.transifex.com/odoo/teams/41243/de/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Language: de\n"
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"Plural-Forms: nplurals=2; plural=(n != 1);\n"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
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msgid "# Exchanges"
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msgstr "# Korrespondenzen"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
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msgid "# Open Tickets"
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msgstr "# Offene Tickets"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
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msgid "# Ratings"
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msgstr "# Bewertungen"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
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msgid "# SLA Policy"
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msgstr "# SLA-Richtlinien"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
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msgid "# Urgent Ticket"
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msgstr "# Dringendes Ticket"
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#. module: helpdesk
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#. odoo-python
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#: code:addons/helpdesk/models/helpdesk_sla.py:0
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#: code:addons/helpdesk/models/helpdesk_team.py:0
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#: code:addons/helpdesk/models/helpdesk_ticket.py:0
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#, python-format
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msgid "%s (copy)"
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msgstr "%s (Kopie)"
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#. module: helpdesk
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
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msgid "(any of these tags)"
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msgstr "(eins dieser Stichwörter)"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
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msgid "2 days to start"
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msgstr "2 Tage bis Start"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
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msgid "7 days to finish"
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msgstr "7 Tage bis Fertigstellung"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
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msgid "8 hours to finish"
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msgstr "8 Stunden bis Fertigstellung"
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#. module: helpdesk
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#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
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msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
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msgstr ""
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"<b class=\"tip_title\">Tipp: Erstellen Sie Tickets aus eingehenden "
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"E-Mails</b>"
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#. module: helpdesk
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#. odoo-javascript
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#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
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#, python-format
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msgid "<b>Drag & drop</b> the card to change the stage of your ticket."
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msgstr ""
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"Verschieben Sie die Karte per <b>Drag-and-Drop</b>, um die Phase des Tickets"
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" zu ändern."
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#. module: helpdesk
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#. odoo-javascript
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#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
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#, python-format
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msgid ""
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"<b>Log notes</b> for internal communications (you will only notify the "
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"persons you specifically tag). Use <b>@ mentions</b> to ping a colleague or "
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"<b># mentions</b> to contact a group of people."
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msgstr ""
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"<b>Hinterlassen Sie Notizen</b> für die interne Kommunikation (Sie werden "
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"nur die Personen benachrichtigen, die Sie ausdrücklich markieren). Verwenden"
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" Sie <b>@-Erwähnungen</b>, um einen Kollegen anzupingen oder "
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"<b>#-Erwähnungen</b>, um eine Gruppe von Personen zu kontaktieren."
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#. module: helpdesk
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#. odoo-javascript
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#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
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#, python-format
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msgid ""
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"<center><strong><b>Good job!</b> You walked through all steps of this "
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"tour.</strong></center>"
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msgstr ""
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"<center><strong><b>Gut gemacht!</b> Sie haben alle Schritte dieser Tour "
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"durchlaufen.</strong></center>"
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
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msgid ""
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"<div>\n"
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" Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
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" We would like to inform you that we have closed your ticket (reference <t t-out=\"object.id or ''\">15</t>). \n"
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" We trust that the services provided have met your expectations and that you have found a satisfactory resolution to your issue.<br><br>\n"
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" However, if you have any further questions or comments, please do not hesitate to reply to this email to re-open your ticket. \n"
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" Our team is always here to help you and we will be happy to assist you with any further concerns you may have.<br><br>\n"
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" Thank you for choosing our services and for your cooperation throughout this process. We truly value your business and appreciate the opportunity to serve you.<br><br>\n"
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" Kind regards,<br><br>\n"
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" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
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" </div>\n"
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" "
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msgstr ""
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"<div>\n"
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" Hallo <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\"></t>,<br><br>\n"
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" wir möchten Ihnen mitteilen, dass wir Ihr Ticket (Referenz <t t-out=\"object.id or ''\">15</t>) geschlossen haben. \n"
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" Wir gehen davon aus, dass die erbrachten Leistungen Ihren Erwartungen entsprochen haben und dass Sie eine zufriedenstellende Lösung für Ihr Problem gefunden haben.<br><br>\n"
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" Sollten Sie jedoch weitere Fragen oder Anmerkungen haben, zögern Sie bitte nicht, auf diese E-Mail zu antworten, um Ihr Ticket erneut zu öffnen.\n"
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" Unser Team ist immer für Sie da und wir helfen Ihnen gerne bei allen weiteren Anliegen.<br><br>\n"
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" Vielen Dank, dass Sie sich für unsere Dienste entschieden haben und für Ihre Zusammenarbeit während dieses Verfahrens. Wir wissen Ihren Betrieb wirklich zu schätzen und freuen uns über die Gelegenheit, Ihnen zu helfen.<br><br>\n"
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" Freundliche Grüße<br><br>\n"
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" Das <t t-out=\"object.team_id.name or 'Helpdesk'\">Kundendienst</t>-Team.\n"
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" </div>\n"
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" "
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
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msgid ""
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"<div>\n"
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" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"></t>\n"
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" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"></t>\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%; margin:0;\">\n"
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" <tbody>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" <t t-if=\"partner.name\">\n"
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" Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,<br><br>\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" Hello,<br>\n"
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" </t>\n"
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" Please take a moment to rate our services related to the ticket \"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
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" <t t-if=\"object._rating_get_operator().name\">\n"
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" assigned to <strong t-out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br><br>\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" .<br><br>\n"
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" </t>\n"
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" </td></tr>\n"
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" <tr><td style=\"text-align: center;\">\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" summary=\"o_mail_notification\" style=\"width:100%; margin: 32px 0px 32px 0px;\">\n"
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" <tr><td style=\"font-size: 14px;\">\n"
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" <strong>Tell us how you feel about our services</strong><br>\n"
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" <span style=\"text-color: #888888\">(click on one of these smileys)</span>\n"
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" </td></tr>\n"
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" <tr><td style=\"font-size: 14px;\">\n"
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" <table style=\"width:100%;text-align:center;margin-top:2rem;\">\n"
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" <tr>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/5\">\n"
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" <img alt=\"Satisfied\" src=\"/rating/static/src/img/rating_5.png\" title=\"Satisfied\">\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/3\">\n"
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" <img alt=\"Okay\" src=\"/rating/static/src/img/rating_3.png\" title=\"Okay\">\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/1\">\n"
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" <img alt=\"Dissatisfied\" src=\"/rating/static/src/img/rating_1.png\" title=\"Dissatisfied\">\n"
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" </a>\n"
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" </td>\n"
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" </tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" We appreciate your feedback. It helps us improve continuously.\n"
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" <br><br><span style=\"margin: 0px 0px 0px 0px; font-size: 12px; opacity: 0.5; color: #454748;\">This customer survey has been sent because your ticket has been moved to the stage <b t-out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
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" </td></tr>\n"
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" </tbody>\n"
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" </table>\n"
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"</div>\n"
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" "
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msgstr ""
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"<div>\n"
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" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"></t>\n"
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" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"></t>\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%; margin:0;\">\n"
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" <tbody>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" <t t-if=\"partner.name\">\n"
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" Hallo <t t-out=\"partner.name or ''\">Brandon Freeman</t>,<br><br>\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" Hallo,<br>\n"
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" </t>\n"
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" bitte nehmen Sie sich einen Moment Zeit und bewerten Sie unsere Dienste im Zusammenhang mit dem Ticket „<strong t-out=\"object.name or ''\">Tischbeine sind unausgeglichen</strong>“,\n"
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" <t t-if=\"object._rating_get_operator().name\">\n"
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" das <strong t-out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong> zugewiesen war.<br><br>\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" .<br><br>\n"
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" </t>\n"
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" </td></tr>\n"
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" <tr><td style=\"text-align: center;\">\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" summary=\"o_mail_notification\" style=\"width:100%; margin: 32px 0px 32px 0px;\">\n"
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" <tr><td style=\"font-size: 14px;\">\n"
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" <strong>Ihre Meinung zu unseren Dienstleistungen ist uns wichtig!</strong><br>\n"
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" <span style=\"text-color: #888888\">(klicken Sie auf einen dieser Smileys)</span>\n"
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" </td></tr>\n"
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" <tr><td style=\"font-size: 14px;\">\n"
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" <table style=\"width:100%;text-align:center;margin-top:2rem;\">\n"
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" <tr>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/5\">\n"
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" <img alt=\"Satisfied\" src=\"/rating/static/src/img/rating_5.png\" title=\"Satisfied\">\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/3\">\n"
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" <img alt=\"Okay\" src=\"/rating/static/src/img/rating_3.png\" title=\"Okay\">\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/1\">\n"
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" <img alt=\"Dissatisfied\" src=\"/rating/static/src/img/rating_1.png\" title=\"Dissatisfied\">\n"
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" </a>\n"
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" </td>\n"
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" </tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" Wir schätzen Ihr Feedback. Es hilft uns, uns kontinuierlich zu verbessern.\n"
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" <br><br><span style=\"margin: 0px 0px 0px 0px; font-size: 12px; opacity: 0.5; color: #454748;\">Diese Kundenumfrage wurde versendet, weil Ihre Ticket in die Phase <b t-out=\"object.stage_id.name or ''\">In Bearbeitung</b> verschoben wurde.</span>\n"
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" </td></tr>\n"
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" </tbody>\n"
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" </table>\n"
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"</div>\n"
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" "
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
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msgid ""
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"<div>\n"
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" Dear <t t-out=\"object.sudo().partner_id.name or object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
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" Your request\n"
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" <t t-if=\"object.get_portal_url()\">\n"
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" <a t-attf-href=\"/my/ticket/{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or ''\">Table legs are unbalanced</a>\n"
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" </t>\n"
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" has been received and is being reviewed by our <t t-out=\"object.team_id.name or ''\">VIP Support</t> team.<br><br>\n"
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" The reference for your ticket is <strong><t t-out=\"object.ticket_ref or ''\">15</t></strong>.<br><br>\n"
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"\n"
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" To provide any additional information, simply reply to this email.<br><br>\n"
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" <t t-if=\"object.team_id.show_knowledge_base\">\n"
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" Don't hesitate to visit our <a t-attf-href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You might find the answer to your question.\n"
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" <br><br>\n"
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" </t>\n"
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" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
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" Feel free to close your ticket if our help is no longer needed. Thank you for your collaboration.<br><br>\n"
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" </t>\n"
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"\n"
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" <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
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" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" target=\"_blank\">View Ticket</a>\n"
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" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
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" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
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" </t>\n"
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" <t t-if=\"object.team_id.use_website_helpdesk_forum or object.team_id.use_website_helpdesk_knowledge or object.team_id.use_website_helpdesk_slides\">\n"
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" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" target=\"_blank\">Visit Help Center</a>\n"
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" </t><br><br>\n"
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" </div>\n"
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"\n"
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" Best regards,<br><br>\n"
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" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
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"</div>\n"
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" "
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msgstr ""
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"<div>\n"
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" Hallo <t t-out=\"object.sudo().partner_id.name or object.sudo().partner_name or 'Madam/Sir'\"></t>,<br><br>\n"
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" Ihre Anfrage\n"
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" <t t-if=\"object.get_portal_url()\">\n"
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" <a t-attf-href=\"/my/ticket/{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or ''\">Tischbeine sind unausgeglichen</a>\n"
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" </t>\n"
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" ist bei uns eingegangen und wird von unserem <t t-out=\"object.team_id.name or ''\">VIP-Support</t>-Team geprüft.<br><br>\n"
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" Die Referenz Ihres Tickets lautet <strong><t t-out=\"object.ticket_ref or ''\">15</t></strong>.<br><br>\n"
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"\n"
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" Für zusätzliche Informationen antworten Sie einfach auf diese E-Mail.<br><br>\n"
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" <t t-if=\"object.team_id.show_knowledge_base\">\n"
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" Zögern Sie nicht unser <a t-attf-href=\"{{ object.team_id.get_knowledge_base_url() }}\">Hilfezentrum</a> zu besuchen. Dort finden Sie vielleicht bereits die Antwort auf Ihre Frage.\n"
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" <br><br>\n"
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" </t>\n"
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" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
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" Sie können Ihr Ticket gerne schließen, wenn Sie unsere Hilfe nicht mehr benötigen. Vielen Dank für Ihre Mitarbeit!<br><br>\n"
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" </t>\n"
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"\n"
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" <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
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" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" target=\"_blank\">Ticket ansehen</a>\n"
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" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
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" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, object.access_token)\" target=\"_blank\">Ticket schließen</a>\n"
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" </t>\n"
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" <t t-if=\"object.team_id.use_website_helpdesk_forum or object.team_id.use_website_helpdesk_knowledge or object.team_id.use_website_helpdesk_slides\">\n"
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" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" target=\"_blank\">Hilfezentrum besuchen</a>\n"
|
|
" </t><br><br>\n"
|
|
" </div>\n"
|
|
"\n"
|
|
" Mit freundlichen Grüßen<br><br>\n"
|
|
" Das <t t-out=\"object.team_id.name or 'Helpdesk'\">Kundendienstteam</t>\n"
|
|
"</div>\n"
|
|
" "
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid ""
|
|
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
|
|
"label=\"Domain alias\"/>&nbsp;"
|
|
msgstr ""
|
|
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
|
|
"label=\"Domain alias\"/>&nbsp;"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" invisible=\"rating_avg < 3.66\" title=\"Satisfied\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-warning\" invisible=\"rating_avg < 2.33 or rating_avg >= 3.66\" title=\"Okay\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-frown-o text-danger\" invisible=\"rating_avg >= 2.33\" title=\"Dissatisfied\"/>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" invisible=\"rating_avg < 3.66\" title=\"Satisfied\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-warning\" invisible=\"rating_avg < 2.33 or rating_avg >= 3.66\" title=\"Okay\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-frown-o text-danger\" invisible=\"rating_avg >= 2.33\" title=\"Dissatisfied\"/>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
|
|
"title=\"Sla Deadline\"/>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
|
|
"title=\"Sla Deadline\"/>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an "
|
|
"email alias, the first step is to configure an Alias Domain. You can achieve"
|
|
" this by navigating to the General Settings and configuring the "
|
|
"corresponding field.</span>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">Um einen "
|
|
"E-Mail-Alias zu verwenden, müssen Sie zuerst eine Alias-Domain "
|
|
"konfigurieren. Gehen Sie dazu zu den Allgemeinen Einstellungen und "
|
|
"konfigurieren Sie das entsprechende Feld.</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
|
" <span class=\"ms-2\">\n"
|
|
" Type <b>/ticket</b> to create tickets<br/>\n"
|
|
" Type <b>/search_tickets</b> to find tickets<br/>\n"
|
|
" Type <b>:shortcut</b> to insert canned responses in your messages\n"
|
|
" </span>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
|
" <span class=\"ms-2\">\n"
|
|
" <b>/ticket</b> eingeben, um Tickets zu erstellen<br/>\n"
|
|
" <b>/search_tickets</b> eingeben, um Tickets zu finden<br/>\n"
|
|
" <b>:shortcut</b> eingeben, um vorformulierte Antworten in Ihren Nachrichten einzufügen\n"
|
|
" </span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
|
msgstr "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<i class=\"fa fa-warning\"/>&nbsp;"
|
|
msgstr "<i class=\"fa fa-warning\"/>&nbsp;"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<small class=\"text-end\">Stage:</small>"
|
|
msgstr "<small class=\"text-end\">Phase:</small>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<small class=\"text-muted\">Assigned to</small>"
|
|
msgstr "<small class=\"text-muted\">Zugewiesen an</small>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<small class=\"text-muted\">Customer</small>"
|
|
msgstr "<small class=\"text-muted\">Kunde</small>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "<small>#</small>"
|
|
msgstr "<small>#</small>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid ""
|
|
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
|
"title=\"By saving this change, the customer phone number will also be "
|
|
"updated.\" invisible=\"not is_partner_phone_update\"/>"
|
|
msgstr ""
|
|
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
|
"title=\"By saving this change, the customer phone number will also be "
|
|
"updated.\" invisible=\"not is_partner_phone_update\"/>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
|
msgid "<span class=\"m-1\"/>#"
|
|
msgstr "<span class=\"m-1\"/>#"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
|
|
msgstr "<span class=\"o_field_widget o_readonly_modifier\">Arbeitsstunden</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text order-2\">Open</span>"
|
|
msgstr "<span class=\"o_stat_text order-2\">Offen</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
|
|
msgstr "<span class=\"o_stat_text order-2\">Tickets</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"<span class=\"o_stat_text\">\n"
|
|
" Avg. Rating\n"
|
|
" </span>"
|
|
msgstr ""
|
|
"<span class=\"o_stat_text\">\n"
|
|
" Durchschn. Bewertung\n"
|
|
" </span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
|
|
msgid "<span class=\"o_stat_text\"> Tickets</span>"
|
|
msgstr "<span class=\"o_stat_text\"> Tickets</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text\">Rating</span>"
|
|
msgstr "<span class=\"o_stat_text\">Bewertung</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Failed</span>"
|
|
msgstr "<span class=\"text-muted\">Fehlgeschlagen</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Open</span>"
|
|
msgstr "<span class=\"text-muted\">Offen</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Unassigned</span>"
|
|
msgstr "<span class=\"text-muted\">Nicht zugewiesen</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Urgent</span>"
|
|
msgstr "<span class=\"text-muted\">Dringend</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<span><b>Followers </b></span>"
|
|
msgstr "<span><b>Follower</b></span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Average Rating</span>"
|
|
msgstr "<span>Durchschnittliche Bewertung</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Reporting</span>"
|
|
msgstr "<span>Berichtswesen</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>SLA Success Rate</span>"
|
|
msgstr "<span>SLA-Erfolgsquote</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Tickets Closed</span>"
|
|
msgstr "<span>Tickets geschlossen</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>View</span>"
|
|
msgstr "<span>Ansicht</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid ""
|
|
"<span>Your ticket has successfully been closed. Thank you for your "
|
|
"collaboration.</span>"
|
|
msgstr ""
|
|
"<span>Ihr Ticket wurde erfolgreich geschlossen. Danke für Ihre "
|
|
"Zusammenarbeit.</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<span>days of inactivity</span>"
|
|
msgstr "<span>inaktiven Tagen</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong class=\"col-lg-2\">Managed by</strong>"
|
|
msgstr "<strong class=\"col-lg-2\">Verwaltet von</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong class=\"col-lg-3\">Reported on</strong>"
|
|
msgstr "<strong class=\"col-lg-3\">Gemeldet am</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<strong>After</strong>"
|
|
msgstr "<strong>Nach</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<strong>Alias </strong>"
|
|
msgstr "<strong>Alias </strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
|
|
msgid ""
|
|
"A Python dictionary that will be evaluated to provide default values when "
|
|
"creating new records for this alias."
|
|
msgstr ""
|
|
"Ein Python-Dictionary, das Standardwerte zur Verfügung stellt, wenn neue "
|
|
"Datensätze für diesen Alias angelegt werden."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
|
|
msgid "A tag with the same name already exists."
|
|
msgstr "Es besteht bereits ein Stichwort mit demselben Namen."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_ticket_type_name_uniq
|
|
msgid "A type with the same name already exists."
|
|
msgstr "Ein Typ mit demselben Namen existiert bereits."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
|
|
msgid "About Team"
|
|
msgstr "Über das Team"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Accept Emails From"
|
|
msgstr "E-Mails annehmen von"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__access_instruction_message
|
|
msgid "Access Instruction Message"
|
|
msgstr "Zugriffsanweisungsnachricht"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
|
|
msgid "Access warning"
|
|
msgstr "Zugriffswarnung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
|
|
msgid "Action Needed"
|
|
msgstr "Aktion notwendig"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
|
|
msgid "Active"
|
|
msgstr "Aktiv"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
|
|
msgid "Activities"
|
|
msgstr "Aktivitäten"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
|
msgid "Activity Exception Decoration"
|
|
msgstr "Aktivitätsausnahme-Dekoration"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
|
|
msgid "Activity State"
|
|
msgstr "Status der Aktivität"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
|
|
msgid "Activity Type Icon"
|
|
msgstr "Symbol des Aktivitätstyps"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
|
|
msgid "Activity Types"
|
|
msgstr "Aktivitätstypen"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid ""
|
|
"Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g."
|
|
" Awaiting Customer Feedback, etc.).</i>"
|
|
msgstr ""
|
|
"Passen Sie Ihre <b>Pipeline</b> an Ihren Arbeitsablauf an, indem Sie "
|
|
"<b>Phasen</b> hinzufügen<i>(z. B. Warten auf Kundenfeedback usw.).</i>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
|
msgid ""
|
|
"Adapt your pipeline to your workflow and track the progress of your tickets."
|
|
msgstr ""
|
|
"Passen Sie Ihre Pipeline Ihrem Arbeitsablauf an und verfolgen Sie den "
|
|
"Fortschritt Ihrer Ticketbearbeitung."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid ""
|
|
"Add a description to help your coworkers understand the meaning and purpose "
|
|
"of the stage."
|
|
msgstr ""
|
|
"Fügen Sie eine Beschreibung hinzu, damit Ihre Kollegen die Bedeutung und den"
|
|
" Zweck dieser Phase verstehen."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Add a description..."
|
|
msgstr "Beschreibung hinzufügen …"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid ""
|
|
"Add your stage and place it at the right step of your workflow by dragging &"
|
|
" dropping it."
|
|
msgstr ""
|
|
"Fügen Sie Ihre Phase hinzu und platzieren Sie sie per Drag-and-Drop an der "
|
|
"richtigen Stelle Ihres Arbeitsablaufs."
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_helpdesk_manager
|
|
msgid "Administrator"
|
|
msgstr "Administrator"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "After-Sales"
|
|
msgstr "After-Sales"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
|
|
msgid "Alias"
|
|
msgstr "Alias"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
|
|
msgid "Alias Contact Security"
|
|
msgstr "Aliaskontakt-Sicherheit"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id
|
|
msgid "Alias Domain"
|
|
msgstr "Alias-Domain"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
|
|
msgid "Alias Domain Name"
|
|
msgstr "Alias-Domainname"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name
|
|
msgid "Alias Email"
|
|
msgstr "Alias-E-Mail"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email_from
|
|
msgid "Alias Email From"
|
|
msgstr "Alias-E-Mail von"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
|
|
msgid "Alias Name"
|
|
msgstr "Alias-Name"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
|
|
msgid "Alias Status"
|
|
msgstr "Alias-Status"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
|
|
msgid "Alias status assessed on the last message received."
|
|
msgstr ""
|
|
"Alias-Status, der bei der letzten empfangenen Nachricht festgestellt wurde."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
|
|
msgid "Aliased Model"
|
|
msgstr "Alias-Modell"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "All"
|
|
msgstr "Alle"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
|
|
msgid "All Tickets"
|
|
msgstr "Alle Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
|
|
msgid "All internal users (company)"
|
|
msgstr "Alle internen Benutzer (Unternehmen)"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Allow your customers to close their own tickets"
|
|
msgstr "Erlauben Sie Ihren Kunden, ihre eignen Tickets zu schließen."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Archive Stages"
|
|
msgstr "Phasen archivieren"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Archived"
|
|
msgstr "Archiviert"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
msgid "Are you sure you want to continue?"
|
|
msgstr "Sind Sie sicher, dass Sie fortfahren möchten?"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Are you sure you want to delete these stages?"
|
|
msgstr "Sind Sie sicher, dass Sie diese Phasen löschen möchten?"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Assign the ticket to a <b>member of your team</b>."
|
|
msgstr "Weisen Sie das Ticket einem <b>Teammitglied</b> zu."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Assigned"
|
|
msgstr "Zugewiesen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
|
|
msgid "Assigned To"
|
|
msgstr "Zugewiesen an"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
#, python-format
|
|
msgid "Assigned to"
|
|
msgstr "Zugewiesen an"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
msgid "Assignee"
|
|
msgstr "Zugewiesen an"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
|
|
msgid "Assignment Method"
|
|
msgstr "Zuweisungsmethode"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid ""
|
|
"At each stage, employees can block tickets or mark them as ready for the next step.\n"
|
|
" You can customize the meaning of each state."
|
|
msgstr ""
|
|
"In jeder Phase können Mitarbeiter Tickets blockieren oder Sie als bereit für die nächste Phase markieren.\n"
|
|
" Sie können die Bezeichnung jeder Phase individuell anpassen."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#, python-format
|
|
msgid ""
|
|
"At this time, there is no customer preview available to show. The current "
|
|
"ticket cannot be accessed by the customer, as it belongs to a helpdesk team "
|
|
"that is not publicly available, or there is no customer associated with the "
|
|
"ticket."
|
|
msgstr ""
|
|
"Zu diesem Zeitpunkt ist keine Kundenvorschau verfügbar. Auf das aktuelle "
|
|
"Ticket kann der Kunde nicht zugreifen, da es zu einem Kundendienstteam "
|
|
"gehört, das nicht öffentlich zugänglich ist, oder es ist kein Kunde mit dem "
|
|
"Ticket verbunden."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
|
|
msgid "Attachment Count"
|
|
msgstr "Anzahl Anhänge"
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_auto_assignment
|
|
msgid "Auto Assigment"
|
|
msgstr "Automatische Zuweisung"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"Automate the assignment of new tickets to the right people, and make sure "
|
|
"all tickets are being handled"
|
|
msgstr ""
|
|
"Automatisieren Sie die Zuweisung neuer Tickets an die richtigen Personen und"
|
|
" stellen Sie sicher, dass alle Tickets bearbeitet werden."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
|
|
msgid "Automatic Assignment"
|
|
msgstr "Automatische Zuweisung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
|
|
msgid "Automatic Closing"
|
|
msgstr "Automatische Schließung"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Average"
|
|
msgstr "Durchschnitt"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
|
|
msgid "Average Hours to Respond"
|
|
msgstr "Durchschnittliche Antwortzeit in Stunden"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#, python-format
|
|
msgid "Average Rating"
|
|
msgstr "Durchschnittliche Bewertung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
|
|
msgid "Average Rating (%)"
|
|
msgstr "Durchschnittliche Bewertung (%)"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Dissatisfied"
|
|
msgstr "Durchschnittliche Bewertung: Unzufrieden"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Okay"
|
|
msgstr "Durchschnittliche Bewertung: Okay"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Satisfied"
|
|
msgstr "Durchschnittliche Bewertung: Zufrieden"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Average rating for the last 7 days"
|
|
msgstr "Durchschnittliche Bewertung der letzten 7 Tage"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Avg 7 Days Customer Satisfaction"
|
|
msgstr "Durchschn. Kundenzufriedenheit letzten 7 Tage"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Avg Last 7 days"
|
|
msgstr "Durchschn. der letzten 7 Tage"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Avg Open Hours"
|
|
msgstr "Durchschn. Stunden offen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Bad"
|
|
msgstr "Schlecht"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Bill the time spent on your tickets to your customers"
|
|
msgstr ""
|
|
"Berechnen Sie die Zeit, die Sie auf die Ticketbearbeitung verwendet haben, "
|
|
"an Ihre Kunden weiter."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
|
|
#, python-format
|
|
msgid "Blocked"
|
|
msgstr "Blockiert"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_crm
|
|
msgid "CRM"
|
|
msgstr "CRM"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
|
|
msgid "Campaign"
|
|
msgstr "Kampagne"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
|
|
msgid "Canceled"
|
|
msgstr "Abgebrochen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"Centralize, manage, share and grow your knowledge library. Allow customers "
|
|
"to search your articles in the help center for answers to their questions."
|
|
msgstr ""
|
|
"Zentralisieren, verwalten, teilen und erweitern Sie Ihre Wissensbibliothek. "
|
|
"Ermöglichen Sie Ihren Kunden, Ihre Artikel im Hilfezentrum nach Antworten "
|
|
"auf ihre Fragen zu durchsuchen."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Channels"
|
|
msgstr "Kanäle"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
|
|
#, python-format
|
|
msgid "Click to set"
|
|
msgstr "Zum Einstellen klicken"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close"
|
|
msgstr "Schließen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close Ticket"
|
|
msgstr "Ticket schließen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
|
|
msgid "Close date"
|
|
msgstr "Abschlussdatum"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Close inactive tickets automatically"
|
|
msgstr "Schließen Sie inaktive Tickets automatisch."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close ticket"
|
|
msgstr "Ticket schließen"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#, python-format
|
|
msgid "Closed"
|
|
msgstr "Geschlossen"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#, python-format
|
|
msgid "Closed Tickets"
|
|
msgstr "Geschlossene Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
|
|
msgid "Closed Tickets Analysis"
|
|
msgstr "Analyse der geschlossenen Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
|
|
msgid "Closed by Partner"
|
|
msgstr "Geschlossen durch Partner"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Closed in Last 30 days"
|
|
msgstr "In den letzten 30 Tagen geschlossen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Closed in Last 7 days"
|
|
msgstr "In den letzten 7 Tagen geschlossen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
|
|
msgid "Closure by Customers"
|
|
msgstr "Schließung durch Kunden"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
|
|
msgid "Color"
|
|
msgstr "Farbe"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
|
|
msgid "Color Index"
|
|
msgstr "Farbkennzeichnung"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
msgid "Comment"
|
|
msgstr "Kommentar"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
|
|
msgid "Commercial Entity"
|
|
msgstr "Handelsgesellschaft"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Communication history"
|
|
msgstr "Kommunikationsverlauf"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
|
|
msgid "Community Forum"
|
|
msgstr "Community-Forum"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_company
|
|
msgid "Companies"
|
|
msgstr "Unternehmen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Company"
|
|
msgstr "Unternehmen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
|
|
msgid "Configuration"
|
|
msgstr "Konfiguration"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Confirm"
|
|
msgstr "Bestätigen"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
|
|
#, python-format
|
|
msgid "Confirmation"
|
|
msgstr "Bestätigung"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
|
msgid "Congratulations!"
|
|
msgstr "Glückwunsch!"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_partner
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Contact"
|
|
msgstr "Kontakt"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
|
|
msgid "Coupons"
|
|
msgstr "Gutscheine"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Create Date"
|
|
msgstr "Erstellt am"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
|
|
msgid "Create a new template"
|
|
msgstr "Eine neue Vorlage erstellen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid ""
|
|
"Create teams to organize your tickets by expertise or geographical region, "
|
|
"and define a different workflow for each team."
|
|
msgstr ""
|
|
"Erstellen Sie Teams, um Ihre Tickets nach Fachgebiet oder geografischer "
|
|
"Region zu organisieren, und definieren Sie für jedes Team einen anderen "
|
|
"Arbeitsablauf."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Create tickets by sending an email to an alias"
|
|
msgstr "Erstellen Sie Tickets durch Senden einer E-Mail an einen Alias."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
|
msgid "Create tickets to get statistics."
|
|
msgstr "Erstellen Sie Tickets, um Statistiken zu erhalten."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
|
|
msgid "Created On"
|
|
msgstr "Erstellt am"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__create_uid
|
|
msgid "Created by"
|
|
msgstr "Erstellt von"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__create_date
|
|
msgid "Created on"
|
|
msgstr "Erstellt am"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "Creation Date"
|
|
msgstr "Erstellungsdatum"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Criteria"
|
|
msgstr "Kriterien"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Current stage of this ticket"
|
|
msgstr "Aktuelle Phase dieses Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
|
|
msgid "Custom Bounced Message"
|
|
msgstr "Benutzerdefinierte unzustellbare Nachricht"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#, python-format
|
|
msgid "Customer"
|
|
msgstr "Kunde"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: code:addons/helpdesk/models/res_company.py:0
|
|
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
|
|
#, python-format
|
|
msgid "Customer Care"
|
|
msgstr "Kundenbetreuung"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email
|
|
#, python-format
|
|
msgid "Customer Email"
|
|
msgstr "Kunden-E-Mail"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name
|
|
msgid "Customer Name"
|
|
msgstr "Kundenname"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone
|
|
msgid "Customer Phone"
|
|
msgstr "Kundentelefon"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
|
|
msgid "Customer Portal URL"
|
|
msgstr "Kundenportal-URL"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.action_open_customer_preview
|
|
msgid "Customer Preview"
|
|
msgstr "Kundenvorschau"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
|
|
msgid "Customer Ratings"
|
|
msgstr "Kundenbewertungen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
|
|
msgid "Customers"
|
|
msgstr "Kunden"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#, python-format
|
|
msgid "Customers will be added to the followers of their tickets."
|
|
msgstr "Kunden werden zu den Followern ihrer Tickets hinzugefügt."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Daily Target"
|
|
msgstr "Tagesziel"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/views/helpdesk_team_kanban/helpdesk_team_kanban_view.js:0
|
|
#, python-format
|
|
msgid "Dashboard"
|
|
msgstr "Dashboard"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
|
|
msgid "Datetime at which the SLA stage was reached for the first time"
|
|
msgstr "Zeitpunkt, zu dem die SLA-Phase zum ersten Mal erreicht wurde."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
|
msgid ""
|
|
"Day to reach the stage of the SLA, without taking the working calendar into "
|
|
"account"
|
|
msgstr ""
|
|
"Tag, bis zum Erreichen der Phase des SLA, ohne Berücksichtigung des "
|
|
"Arbeitskalenders"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
|
|
msgid "Deadline"
|
|
msgstr "Frist"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_graph/helpdesk_ticket_graph_model.js:0
|
|
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_kanban/helpdesk_ticket_kanban_header.js:0
|
|
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_list/helpdesk_ticket_list_renderer.js:0
|
|
#: code:addons/helpdesk/static/src/views/helpdesk_ticket_pivot/helpdesk_ticket_pivot_model.js:0
|
|
#, python-format
|
|
msgid "Deadline reached"
|
|
msgstr "Frist erreicht"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
|
|
msgid "Default Values"
|
|
msgstr "Standardwerte"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Delete"
|
|
msgstr "Löschen"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
#, python-format
|
|
msgid "Delete Stage"
|
|
msgstr "Phase löschen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Describe your team to your colleagues and customers..."
|
|
msgstr "Beschreiben Sie Ihren Kollegen und Kunden Ihr Team ..."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Description"
|
|
msgstr "Beschreibung"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Description of the policy..."
|
|
msgstr "Beschreibung der Richtlinie ..."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_digest_digest
|
|
msgid "Digest"
|
|
msgstr "Übersicht"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Discard"
|
|
msgstr "Verwerfen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_extra_info
|
|
msgid "Display Extra Info"
|
|
msgstr "Weitere Informationen anzeigen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__display_name
|
|
msgid "Display Name"
|
|
msgstr "Anzeigename"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Dissatisfied"
|
|
msgstr "Unzufrieden"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/digest.py:0
|
|
#, python-format
|
|
msgid "Do not have access, skip this data for user's digest email"
|
|
msgstr ""
|
|
"Keine Zugriffsberechtigung, überspringen dieser Daten für die E-Mail-"
|
|
"Übersicht des Benutzers."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Documentation"
|
|
msgstr "Dokumentation"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__domain_user_ids
|
|
msgid "Domain User"
|
|
msgstr "Domain-Benutzer"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
|
|
msgid "Each user has an equal number of open tickets"
|
|
msgstr "Jeder Benutzer hat dieselbe Anzahl offener Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
|
|
msgid "Each user is assigned an equal number of tickets"
|
|
msgstr "Jedem Benutzer wird dieselbe Anzahl Tickets zugewiesen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Edit"
|
|
msgstr "Bearbeiten"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
msgid "Email Alias"
|
|
msgstr "E-Mail-Alias"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
|
|
msgid "Email Template"
|
|
msgstr "E-Mail-Vorlage"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
|
|
msgid ""
|
|
"Email automatically sent to the customer when the ticket reaches this stage.\n"
|
|
"By default, the email will be sent from the email alias of the helpdesk team.\n"
|
|
"Otherwise it will be sent from the company's email address, or from the catchall (as defined in the System Parameters)."
|
|
msgstr ""
|
|
"E-Mail, die automatisch an den Kunden gesendet wird, wenn das Ticket diese Phase erreicht.\n"
|
|
"Standardmäßig wird die E-Mail von dem E-Mail-Alias des Kundendienstteams gesendet.\n"
|
|
"Andernfalls wird sie von der E-Mail-Adresse des Unternehmens oder von der Catch-all-Adresse (wie in den Systemparametern definiert) gesendet."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
|
|
msgid "Email cc"
|
|
msgstr "E-Mail-CC"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "Emails sent to"
|
|
msgstr "E-Mails gesendet an"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid ""
|
|
"Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
|
|
msgstr ""
|
|
"E-Mails, die an ein Kundendienst-Alias gesendet werden, generieren "
|
|
"automatisch Tickets in Ihrer Pipeline."
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
|
|
msgid "Enable \"customer ratings\" feature on the helpdesk team"
|
|
msgstr ""
|
|
"Aktivierung der „Kundenbewertungen“-Funktion für das Kundendienstteam "
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid ""
|
|
"Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my "
|
|
"installation, Wrong order, etc.).</i>"
|
|
msgstr ""
|
|
"Geben Sie den <b>Betreff</b> Ihres Tickets <br/> ein <i>(z. B. Problem mit "
|
|
"meiner Installation, Falsche Bestellung etc.).</i>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
|
msgid "Exceeded Working Hours"
|
|
msgstr "Überschüssige Arbeitsstunden"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
|
msgid "Excluding Stages"
|
|
msgstr "Ausgeschlossene Phasen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Extra Info"
|
|
msgstr "Weitere Informationen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
|
|
msgid "Failed"
|
|
msgstr "Fehlgeschlagen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
|
|
msgid "Failed SLA Policy"
|
|
msgstr "Fehlgeschlagene SLA-Richtlinie"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
|
|
msgid "Failed SLA Ticket"
|
|
msgstr "Fehlgeschlagenes SLA-Ticket"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Failed Tickets"
|
|
msgstr "Fehlgeschlagene Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
|
|
msgid "Field Service"
|
|
msgstr "Außendienst"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
msgid "First Assignment Date"
|
|
msgstr "Datum der ersten Zuweisung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
|
|
msgid "First assignment date"
|
|
msgstr "Datum der ersten Zuweisung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__fold
|
|
msgid "Folded in Kanban"
|
|
msgstr "In Kanban eingeklappt"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Follow All Team's Tickets"
|
|
msgstr "Tickets aller Teams folgen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
|
msgid "Follow all your helpdesk tickets"
|
|
msgstr "Verfolgen Sie alle Ihre Kundendiensttickets"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Followed"
|
|
msgstr "Verfolgt"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
|
|
msgid "Followers"
|
|
msgstr "Follower"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
|
|
msgid "Followers (Partners)"
|
|
msgstr "Follower (Partner)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
|
|
msgid "Font awesome icon e.g. fa-tasks"
|
|
msgstr "FontAwesome-Icon, z. B. fa-tasks"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Future Activities"
|
|
msgstr "Anstehende Aktivitäten"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"Get in touch with your website visitors. Create and search tickets from your"
|
|
" conversations. Answer in an instant by using canned responses."
|
|
msgstr ""
|
|
"Treten Sie mit Ihren Website-Besuchern in Kontakt. Erstellen und durchsuchen"
|
|
" Sie Tickets aus Ihren Unterhaltungen. Antworten Sie im Handumdrehen mit "
|
|
"vorformulierten Antworten."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
msgid ""
|
|
"Get statistics on your tickets and how long it takes to assign and resolve "
|
|
"them."
|
|
msgstr ""
|
|
"Erhalten Sie Statistiken über Ihre Tickets und darüber, wie lange es dauert,"
|
|
" sie zuzuweisen und zu lösen."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Get tickets through an online form"
|
|
msgstr "Erhalten Sie Tickets mittels eines Online-Formulars."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Grant discounts, free products or free shipping"
|
|
msgstr ""
|
|
"Gewährung von Rabatten, kostenlosen Produkten oder kostenlosem Versand"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#, python-format
|
|
msgid ""
|
|
"Grant employees access to your helpdesk team or tickets by adding them as "
|
|
"followers. Employees automatically get access to the tickets they are "
|
|
"assigned to."
|
|
msgstr ""
|
|
"Gewähren Sie Mitarbeitern Zugriff auf Ihr Kundendienstteam oder deren "
|
|
"Tickets, indem Sie sie als Follower hinzufügen. Mitarbeiter erhalten "
|
|
"automatisch Zugriff auf die Tickets, die ihnen zugewiesen werden."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#, python-format
|
|
msgid ""
|
|
"Grant portal users access to your helpdesk team or tickets by adding them as"
|
|
" followers. Customers automatically get access to their tickets in their "
|
|
"portal."
|
|
msgstr ""
|
|
"Gewähren Sie Portalbenutzern Zugriff auf Ihr Kundendienstteam oder deren "
|
|
"Tickets, indem Sie sie als Follower hinzufügen. Kunden erhalten automatisch "
|
|
"Zugriff auf ihre Tickets im Portal."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
|
|
msgid "Green"
|
|
msgstr "Grün"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
|
|
msgid "Green Kanban Label"
|
|
msgstr "Grüne Kanban-Kennzeichnung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
|
|
msgid "Grey"
|
|
msgstr "Grau"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
|
|
msgid "Grey Kanban Label"
|
|
msgstr "Graue Kanban-Kennzeichnung"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Group By"
|
|
msgstr "Gruppieren nach"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.activity.type,name:helpdesk.mail_act_helpdesk_handle
|
|
msgid "Handle Ticket"
|
|
msgstr "Ticket bearbeiten"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Happy"
|
|
msgstr "Zufrieden"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Happy face"
|
|
msgstr "Glückliches Gesicht"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_external_mail_server
|
|
msgid "Has External Mail Server"
|
|
msgstr "Hat externen Mailserver"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
|
|
msgid "Has Message"
|
|
msgstr "Hat eine Nachricht"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
|
|
msgid "Has SLA reached"
|
|
msgstr "Hat SLA erreicht"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
|
|
msgid "Has SLA reached late"
|
|
msgstr "Hat SLA zu spät erreicht"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Help Center"
|
|
msgstr "Hilfezentrum"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
|
|
msgid "Helpdesk"
|
|
msgstr "Kundendienst"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid "Helpdesk Overview"
|
|
msgstr "Kundendienst - Übersicht"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla
|
|
msgid "Helpdesk SLA Policies"
|
|
msgstr "Kundendienst SLA-Richtlinien"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_stage
|
|
msgid "Helpdesk Stage"
|
|
msgstr "Kundendienstphase"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
|
|
msgid "Helpdesk Stage Delete Wizard"
|
|
msgstr "Assistent zum Löschen von Kundendienstphasen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_tag
|
|
msgid "Helpdesk Tags"
|
|
msgstr "Kundendienst-Stichwörter"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_team
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
msgid "Helpdesk Team"
|
|
msgstr "Kundendienstteam"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
msgid "Helpdesk Team Search"
|
|
msgstr "Suche nach Kundendienstteam"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
|
|
msgid "Helpdesk Teams"
|
|
msgstr "Kundendienstteams"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Helpdesk Ticket"
|
|
msgstr "Kundendienstticket"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_type
|
|
msgid "Helpdesk Ticket Type"
|
|
msgstr "Kundendienst-Tickettyp"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
|
|
msgid "Helpdesk Ticket: Automatically close the tickets"
|
|
msgstr "Kundendienstticket: Tickets automatisch schließen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Helpdesk Tickets"
|
|
msgstr "Kundendiensttickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
|
|
msgid "Helpdesk: Ticket Closed"
|
|
msgstr "Kundendienst: Ticket geschlossen"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
|
|
msgid "Helpdesk: Ticket Rating Request"
|
|
msgstr "Kundendienst: Ticketbewertungsanfrage"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
|
|
msgid "Helpdesk: Ticket Received"
|
|
msgstr "Kundendienst: Ticket eingegangen"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#, python-format
|
|
msgid "High Priority"
|
|
msgstr "Hohe Priorität"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
|
|
msgid "High priority"
|
|
msgstr "Hohe Priorität"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "History"
|
|
msgstr "Historie"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
|
|
msgid "Hours Open"
|
|
msgstr "Stunden offen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Hours to Assign"
|
|
msgstr "Stunden bis Zuweisung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Hours to Close"
|
|
msgstr "Stunden bis Abschluss"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
|
|
msgid "Hours to First Response"
|
|
msgstr "Stunden bis zur ersten Antwort"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
|
|
msgid "Hours to SLA Deadline"
|
|
msgstr "Stunden bis zur SLA-Frist"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "ID"
|
|
msgstr "ID"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
|
msgid ""
|
|
"ID of the parent record holding the alias (example: project holding the task"
|
|
" creation alias)"
|
|
msgstr ""
|
|
"ID des übergeordneten Alias-Datensatz (Beispiel: Projekt welches den Alias "
|
|
"für die Erstellung von Aufgaben beinhaltet)."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
|
msgid "Icon"
|
|
msgstr "Icon"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
|
msgid "Icon to indicate an exception activity."
|
|
msgstr "Icon, um eine Ausnahmeaktivität anzuzeigen."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
|
|
msgid "If checked, new messages require your attention."
|
|
msgstr "Falls markiert, erfordern neue Nachrichten Ihre Aufmerksamkeit."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
|
msgid "If checked, some messages have a delivery error."
|
|
msgstr ""
|
|
"Falls markiert, weisen einige Nachrichten einen Zustellungsfehler auf."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__portal_show_rating
|
|
msgid ""
|
|
"If enabled, portal users will have access to your customer satisfaction statistics from the last 30 days in their portal.\n"
|
|
"They will only have access to the ratings themselves, and not to the written feedback if any was left. You can also manually hide ratings of your choosing."
|
|
msgstr ""
|
|
"Wenn diese Option aktiviert ist, haben Portalnutzer in ihrem Portal Zugriff auf Ihre Kundenzufriedenheitsstatistiken der letzten 30 Tage.\n"
|
|
"Sie haben nur Zugriff auf die Bewertungen selbst, nicht aber auf das schriftliche Feedback, falls eines hinterlassen wurde. Sie können auch Bewertungen Ihrer Wahl manuell ausblenden."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
|
|
msgid ""
|
|
"If set, this content will automatically be sent out to unauthorized users "
|
|
"instead of the default message."
|
|
msgstr ""
|
|
"Wenn diese Option gesetzt ist, wird dieser Inhalt automatisch anstelle der "
|
|
"Standardnachricht an nichtautorisierte Benutzer gesendet."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "In #{kanban_getcolorname(record.color.raw_value)}"
|
|
msgstr "In #{kanban_getcolorname(record.color.raw_value)}"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
|
|
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
|
|
#, python-format
|
|
msgid "In Progress"
|
|
msgstr "In Bearbeitung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
|
|
msgid "In Stages"
|
|
msgstr "In Phasen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
|
|
msgid "Inactive Period(days)"
|
|
msgstr "Inaktiver Zeitraum (Tage)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
|
|
msgid "Invited internal users (private)"
|
|
msgstr "Eingeladene interne Benutzer (privat)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
|
|
msgid "Invited portal users and all internal users (public)"
|
|
msgstr "Eingeladene Portalbenutzer und alle internen Benutzer (öffentlich)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__message_is_follower
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__message_is_follower
|
|
msgid "Is Follower"
|
|
msgstr "Ist Follower"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.ticket.type,name:helpdesk.type_incident
|
|
msgid "Issue"
|
|
msgstr "Problem"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Issue credits notes"
|
|
msgstr "Stellen Sie Gutschriften aus."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_team_not_portal_show_rating_if_not_use_rating
|
|
msgid ""
|
|
"It is necessary to enable customer ratings in the settings of your helpdesk "
|
|
"team so that they can be displayed on the portal."
|
|
msgstr ""
|
|
"In den Einstellungen Ihres Kundendienstteams müssen Kundenbewertungen "
|
|
"aktiviert werden, damit sie im Portal angezeigt werden können."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking
|
|
msgid "JSON that maps ids from a many2one field to seconds spent"
|
|
msgstr ""
|
|
"JSON, das IDs aus einem many2one-Feld den aufgewendeten Sekunden zuordnet"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
|
|
msgid "Kanban Blocked Explanation"
|
|
msgstr "Erläuterung zu blockiertem Kanban "
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
|
|
msgid "Kanban Ongoing Explanation"
|
|
msgstr "Erläuterung zu Kanban in Bearbeitung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
|
|
msgid "Kanban State"
|
|
msgstr "Kanban-Status"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
|
|
msgid "Kanban State Label"
|
|
msgstr "Kanban-Statusbezeichnung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
|
|
msgid "Kanban Valid Explanation"
|
|
msgstr "Erläuterung zu gültigem Kanban "
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
|
|
msgid "Knowledge"
|
|
msgstr "Wissensdatenbank"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed_value
|
|
msgid "Kpi Helpdesk Tickets Closed Value"
|
|
msgstr "KPI Kundendiensttickets Geschlossener Wert"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 3 months"
|
|
msgstr "Letzten 3 Monate"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
msgid "Last 30 Days"
|
|
msgstr "Letzten 30 Tage"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 30 days"
|
|
msgstr "Letzten 30 Tage"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 7 days"
|
|
msgstr "Letzten 7 Tage"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
|
|
#, python-format
|
|
msgid "Last Stage Update"
|
|
msgstr "Letzte Phasenaktualisierung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__write_uid
|
|
msgid "Last Updated by"
|
|
msgstr "Zuletzt aktualisiert von"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__write_date
|
|
msgid "Last Updated on"
|
|
msgstr "Zuletzt aktualisiert am"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Late Activities"
|
|
msgstr "Verspätete Aktivitäten"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Latest Ratings"
|
|
msgstr "Neuste Bewertungen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"Let your customers answer each other's questions on a forum. Allow customers"
|
|
" to search your forum posts in the help center for answers to their "
|
|
"questions."
|
|
msgstr ""
|
|
"Lassen Sie Ihre Kunden in einem Forum gegenseitig ihre Fragen beantworten. "
|
|
"Erlauben Sie Ihren Kunden, Ihre Forenbeiträge im Hilfezentrum nach Antworten"
|
|
" auf ihre Fragen zu durchsuchen."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Let's create your first <b>ticket</b>."
|
|
msgstr "Erstellen Sie Ihr erstes <b>Ticket</b>."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid ""
|
|
"Let's go back to the <b>kanban view</b> to get an overview of your next "
|
|
"tickets."
|
|
msgstr ""
|
|
"Kehren wir zur <b>Kanban-Ansicht</b> zurück, um uns einen Überblick über "
|
|
"Ihre nächsten Tickets zu verschaffen."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Let's view your <b>team's tickets</b>."
|
|
msgstr "Sehen Sie sich die <b>Tickets Ihres Teams</b> an."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
|
|
msgid "Live Chat"
|
|
msgstr "Livechat"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local
|
|
msgid "Local-part based incoming detection"
|
|
msgstr "Erkennung des Eingangs eines lokalen Elements"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Low Priority"
|
|
msgstr "Niedrige Priorität"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
|
|
msgid "Low priority"
|
|
msgstr "Niedrige Priorität"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
|
msgid ""
|
|
"Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
|
|
msgstr ""
|
|
"Stellen Sie sicher, dass Tickets rechtzeitig bearbeitet werden, indem Sie "
|
|
"SLA-Richtlinien verwenden.<br>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Make sure tickets are handled on time"
|
|
msgstr "Stellen Sie sicher, dass Tickets rechtzeitig bearbeitet werden."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
|
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
|
|
msgstr ""
|
|
"Stellen Sie sicher, dass Tickets rechtzeitig bearbeitet werden, indem Sie "
|
|
"SLA-Richtlinien verwenden.<br>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
|
|
msgid ""
|
|
"Maximum number of working hours a ticket should take to reach the target "
|
|
"stage, starting from the date it was created."
|
|
msgstr ""
|
|
"Maximale Anzahl von Arbeitsstunden, die ein Ticket bis zum Erreichen der "
|
|
"Zielphase benötigen sollte, beginnend mit dem Datum der Erstellung des "
|
|
"Tickets."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
|
msgid ""
|
|
"Measure your customer satisfaction by sending rating requests when your "
|
|
"tickets are solved."
|
|
msgstr ""
|
|
"Messen Sie die Zufriedenheit Ihrer Kunden, indem Sie Bewertungsanfragen "
|
|
"versenden, wenn Ihre Tickets gelöst wurden."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
|
|
msgid "Medium"
|
|
msgstr "Medium"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Medium Priority"
|
|
msgstr "Mittlere Priorität"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
|
|
msgid "Medium priority"
|
|
msgstr "Mittlere Priorität"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_ir_ui_menu
|
|
msgid "Menu"
|
|
msgstr "Menü"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_mail_message
|
|
msgid "Message"
|
|
msgstr "Nachricht"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
|
|
msgid "Message Delivery error"
|
|
msgstr "Nachricht mit Zustellungsfehler"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
|
|
msgid "Messages"
|
|
msgstr "Nachrichten"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
|
|
msgid "Minimum Priority"
|
|
msgstr "Geringste Priorität"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
|
|
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
|
|
msgstr "Mindestphase, die ein Ticket erreichen muss, um die SLA zu erfüllen."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_ir_module_module
|
|
msgid "Module"
|
|
msgstr "Modul"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
|
|
msgid "Move to Stage"
|
|
msgstr "In Phase verschieben"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
|
|
msgid "My Activity Deadline"
|
|
msgstr "Frist für meine Aktivitäten"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "My Deadline"
|
|
msgstr "Meine Deadline"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "My Performance"
|
|
msgstr "Meine Leistung"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#, python-format
|
|
msgid "My Tickets"
|
|
msgstr "Meine Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__name
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "Name"
|
|
msgstr "Name"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Neutral face"
|
|
msgstr "Neutrales Gesicht"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: model:helpdesk.stage,name:helpdesk.stage_new
|
|
#, python-format
|
|
msgid "New"
|
|
msgstr "Neu"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
|
|
msgid ""
|
|
"New tickets will automatically be assigned to the team members that are "
|
|
"available, according to their working hours and their time off."
|
|
msgstr ""
|
|
"Neue Tickets werden automatisch den Teammitgliedern zugewiesen, die "
|
|
"verfügbar sind, je nach ihren Arbeitszeiten und ihren Abwesenheiten."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Newest"
|
|
msgstr "Neueste"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
|
|
msgid "Next Activity Calendar Event"
|
|
msgstr "Nächstes Aktivitätskalenderereignis"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
|
|
msgid "Next Activity Deadline"
|
|
msgstr "Nächste Aktivitätsfrist"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
|
|
msgid "Next Activity Summary"
|
|
msgstr "Zusammenfassung der nächsten Aktivität"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
|
|
msgid "Next Activity Type"
|
|
msgstr "Nächster Aktivitätstyp"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
|
msgid "No SLA policies found. Let's create one!"
|
|
msgstr "Keine SLA-Richtlinie gefunden. Erstellen Sie eine!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
|
msgid "No activity types found. Let's create one!"
|
|
msgstr "Keine Aktivitätstypen gefunden. Erstellen Sie einen!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
|
msgid "No data yet!"
|
|
msgstr "Noch keine Daten vorhanden!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
|
msgid "No stages found. Let's create one!"
|
|
msgstr "Keine Phasen gefunden. Erstellen Sie eine!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
|
msgid "No tags found. Let's create one!"
|
|
msgstr "Keine Stichwörter gefunden. Erstellen Sie eins!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid "No teams found"
|
|
msgstr "Keine Teams gefunden"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
|
msgid "No teams found. Let's create one!"
|
|
msgstr "Keine Teams gefunden. Legen Sie eins an!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
|
msgid "No tickets found"
|
|
msgstr "Keine Tickets gefunden"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
|
msgid "No tickets found. Let's create one!"
|
|
msgstr "Keine Tickets gefunden. Erstellen Sie eines!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_type_action
|
|
msgid "No types found. Let's create one!"
|
|
msgstr "Keine Typen gefunden. Erstellen Sie einen!"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "None"
|
|
msgstr "Keine"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
|
msgid "Number of Actions"
|
|
msgstr "Anzahl der Aktionen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
|
|
msgid "Number of SLA Failed"
|
|
msgstr "Anzahl fehlgeschlagener SLAs"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
|
|
msgid "Number of Tickets"
|
|
msgstr "Anzahl Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
|
msgid "Number of errors"
|
|
msgstr "Anzahl der Fehler"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
|
msgid "Number of messages requiring action"
|
|
msgstr "Anzahl der Nachrichten, die eine Aktion erfordern"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
|
msgid "Number of messages with delivery error"
|
|
msgstr "Anzahl der Nachrichten mit Zustellungsfehler."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Number of open tickets with at least one SLA failed."
|
|
msgstr ""
|
|
"Anzahl der offenen Tickets, bei denen mindestens ein SLA fehlgeschlagen ist."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
|
|
msgid "Number of other open tickets from the same partner"
|
|
msgstr "Anzahl anderer offener Tickets von demselben Partner"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
|
|
msgid "Number of other tickets from the same partner"
|
|
msgstr "Anzahl weiterer Tickets vom selben Partner"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Number of tickets closed in the past 7 days."
|
|
msgstr "Anzahl der in den letzten 7 Tagen geschlossenen Tickets."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Okay"
|
|
msgstr "Okay"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__oldest_unanswered_customer_message_date
|
|
msgid "Oldest Unanswered Customer Message Date"
|
|
msgstr "Datum der ältesten unbeantworteten Kundennachricht"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
|
|
msgid "On Hold"
|
|
msgstr "In Warteschlange"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
|
|
msgid "Ongoing"
|
|
msgstr "Laufend"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#, python-format
|
|
msgid "Open"
|
|
msgstr "Offen"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#, python-format
|
|
msgid "Open Tickets"
|
|
msgstr "Offene Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
|
|
msgid "Open Time (hours)"
|
|
msgstr "Geöffnet (Stunden)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
|
|
msgid ""
|
|
"Optional ID of a thread (record) to which all incoming messages will be "
|
|
"attached, even if they did not reply to it. If set, this will disable the "
|
|
"creation of new records completely."
|
|
msgstr ""
|
|
"Optionale ID eines Threads (Datensatz), dem alle eingehenden Nachrichten "
|
|
"zugeordnet werden, auch wenn auf sie nicht geantwortet wird. Wenn gesetzt, "
|
|
"verhindert dies die Anlage neuer Datensätze vollständig."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_page
|
|
msgid "Our Customer Satisfaction"
|
|
msgstr "Unsere Kundenzufriedenheit"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
|
msgid "Our Ratings"
|
|
msgstr "Unsere Bewertungen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
|
|
msgid "Overview"
|
|
msgstr "Übersicht"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
|
|
msgid "Parent Model"
|
|
msgstr "Übergeordnetes Modell"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
|
msgid "Parent Record Thread ID"
|
|
msgstr "Thread-ID des übergeordneten Datensatzes"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
|
|
msgid ""
|
|
"Parent model holding the alias. The model holding the alias reference is not"
|
|
" necessarily the model given by alias_model_id (example: project "
|
|
"(parent_model) and task (model))"
|
|
msgstr ""
|
|
"Das übergeordnete Modell des Alias. Dieses Modell, welches die Alias-"
|
|
"Referenz enthält, ist nicht zwangsläufig das Modell, das von alias_model_id "
|
|
"(Beispiel: project (parent_model) und task (model)) vorgegeben wird"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_partner_email_update
|
|
msgid "Partner Email will Update"
|
|
msgstr "Partner-E-Mail wird aktualisiert"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_partner_phone_update
|
|
msgid "Partner Phone will Update"
|
|
msgstr "Partnertelefon wird aktualisiert"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
|
|
msgid "Partner Tickets"
|
|
msgstr "Partner-Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
|
|
msgid ""
|
|
"People to whom this helpdesk team and its tickets will be visible.\n"
|
|
"\n"
|
|
"- Invited internal users: internal users can access the team and the tickets they are following. This access can be modified on each ticket individually by adding or removing the user as follower.\n"
|
|
"A user with the helpdesk > administrator access right level can still access this team and its tickets, even if they are not explicitely part of the followers.\n"
|
|
"\n"
|
|
"- All internal users: all internal users can access the team and all of its tickets without distinction.\n"
|
|
"\n"
|
|
"- Invited portal users and all internal users: all internal users can access the team and all of its tickets without distinction.\n"
|
|
"Portal users can only access the tickets they are following. This access can be modified on each ticket individually by adding or removing the portal user as follower."
|
|
msgstr ""
|
|
"Personen, für die dieses Kundendienstteam und seine Tickets sichtbar sein werden.\n"
|
|
"\n"
|
|
"- Eingeladene interne Benutzer: Interne Benutzer können auf das Team und die Tickets zugreifen, denen sie folgen. Dieser Zugriff kann für jedes Ticket einzeln geändert werden, indem Sie den Benutzer als Follower hinzufügen oder entfernen.\n"
|
|
"Ein Benutzer mit der Berechtigungsstufe Kundendienst > Administrator kann auf dieses Team und seine Anfragen zugreifen, auch wenn er nicht ausdrücklich zu den Followern gehört.\n"
|
|
"\n"
|
|
"- Alle internen Benutzer: Alle internen Benutzer können unterschiedslos auf das Team und alle seine Tickets zugreifen.\n"
|
|
"\n"
|
|
"- Eingeladene Portalbenutzer und alle internen Benutzer: Alle internen Benutzer können unterschiedslos auf das Team und alle seine Tickets zugreifen.\n"
|
|
"Portalbenutzer können nur auf die Tickets zugreifen, denen sie folgen. Dieser Zugriff kann für jedes Ticket einzeln geändert werden, indem der Portalbenutzer als Follower hinzugefügt oder entfernt wird."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "People to whom this team and its tickets will be visible"
|
|
msgstr "Personen, für die dieses Team und seine Tickets sichtbar sein werden"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
|
msgid "Percentage of happy ratings"
|
|
msgstr "Prozentsatz der zufriedenen Bewertungen"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Percentage of tickets that were closed without failing any SLAs."
|
|
msgstr ""
|
|
"Prozentsatz der Tickets, die geschlossen wurden, ohne dass SLAs verletzt "
|
|
"wurden."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid ""
|
|
"Percentage of tickets whose SLAs have successfully been reached on time over"
|
|
" the total number of tickets closed within the past 7 days."
|
|
msgstr ""
|
|
"Prozentsatz der Tickets, deren SLAs rechtzeitig erreicht wurden, im "
|
|
"Vergleich zur Gesamtzahl der in den letzten 7 Tagen geschlossenen Tickets."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Performance"
|
|
msgstr "Leistung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
|
|
msgid "Performance Analysis"
|
|
msgstr "Leistungsanalyse"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
|
|
msgid "Period of inactivity after which tickets will be automatically closed."
|
|
msgstr ""
|
|
"Zeitraum der Inaktivität, nach dem die Tickets automatisch geschlossen "
|
|
"werden."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Phone"
|
|
msgstr "Telefon"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Plan onsite interventions"
|
|
msgstr "Planen Sie Einsätze vor Ort."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
#, python-format
|
|
msgid "Please enter a number."
|
|
msgstr "Bitte geben Sie eine Nummer ein."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
#, python-format
|
|
msgid "Please enter a percentage below 100."
|
|
msgstr "Bitte geben Sie einen Prozentsatz unter 100 ein."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
#, python-format
|
|
msgid "Please enter a positive value."
|
|
msgstr "Bitte geben Sie einen positiven Wert ein."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
|
|
msgid ""
|
|
"Policy to post a message on the document using the mailgateway.\n"
|
|
"- everyone: everyone can post\n"
|
|
"- partners: only authenticated partners\n"
|
|
"- followers: only followers of the related document or members of following channels\n"
|
|
msgstr ""
|
|
"Richtlinie zum Hinterlassen einer Mitteilung im Dokument über das E-Mail-Gateway.\n"
|
|
"- Jeder: jeder kann eine Nachricht hinterlassen\n"
|
|
"- Partner: nur bestätigte Partner\n"
|
|
"- Follower: nur Follower des entsprechenden Dokuments\n"
|
|
" oder Mitglieder der verfolgten Kanäle\n"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
|
|
msgid "Portal Access URL"
|
|
msgstr "Portalzugriffs-URL"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#, python-format
|
|
msgid ""
|
|
"Portal users will be removed from the followers of the team and its tickets."
|
|
msgstr ""
|
|
"Portalnutzer werden aus den Followern des Teams und seinen Tickets entfernt."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Priority"
|
|
msgstr "Priorität"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility_warning
|
|
msgid "Privacy Visibility Warning"
|
|
msgstr "Datenschutzsichtbarkeitswarnung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Properties"
|
|
msgstr "Eigenschaften"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Publish this team's ratings on your website"
|
|
msgstr "Bewertungen des Teams auf Ihrer Website veröffentlichen"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.ticket.type,name:helpdesk.type_question
|
|
msgid "Question"
|
|
msgstr "Frage"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "Rating"
|
|
msgstr "Bewertung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Rating (/5)"
|
|
msgstr "Bewertung (/5)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
|
|
msgid "Rating Avg Text"
|
|
msgstr "Bewertung durchschn. Text"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
|
|
msgid "Rating Last Feedback"
|
|
msgstr "Bewertung letztes Feedback"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
|
|
msgid "Rating Last Image"
|
|
msgstr "Bewertung letztes Bild"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
|
|
msgid "Rating Last Value"
|
|
msgstr "Bewertung letzter Wert"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
|
|
msgid "Rating Satisfaction"
|
|
msgstr "Bewertungszufriedenheit"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
|
|
msgid "Rating Text"
|
|
msgstr "Bewertungstext"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
|
|
msgid "Rating count"
|
|
msgstr "Anzahl Bewertungen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
|
|
msgid "Ratings"
|
|
msgstr "Bewertungen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__portal_show_rating
|
|
msgid "Ratings on Website"
|
|
msgstr "Bewertungen auf Website"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
|
msgid "Reach Stage"
|
|
msgstr "Phase erreichen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
|
|
msgid "Reached"
|
|
msgstr "Erreicht"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
|
|
msgid "Reached Date"
|
|
msgstr "Erreichtes Datum"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
|
|
#, python-format
|
|
msgid "Ready"
|
|
msgstr "Bereit"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"Receive notifications whenever tickets are created, rated or discussed on in"
|
|
" this team"
|
|
msgstr ""
|
|
"Erhalten Sie Benachrichtigungen, wenn Tickets für dieses Team erstellt, "
|
|
"bewertet oder diskutiert werden."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
|
|
msgid "Record Thread ID"
|
|
msgstr "Thread-ID des Datensatzes"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
|
|
msgid "Red"
|
|
msgstr "Rot"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
|
|
msgid "Red Kanban Label"
|
|
msgstr "Rote Kanban-Kennzeichnung"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Reference"
|
|
msgstr "Referenz"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status
|
|
msgid "Refund Status"
|
|
msgstr "Rückerstattungsstatus"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
|
|
msgid "Refunds"
|
|
msgstr "Rückerstattungen"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_repair
|
|
msgid "Repair"
|
|
msgstr "Reparatur"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status
|
|
msgid "Repair Status"
|
|
msgstr "Reparaturstatus"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
|
|
msgid "Repairs"
|
|
msgstr "Reparaturen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "Reported on"
|
|
msgstr "Gemeldet am"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
|
|
msgid "Reporting"
|
|
msgstr "Berichtswesen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
|
|
msgid "Responsible User"
|
|
msgstr "Verantwortlicher Benutzer"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Restore"
|
|
msgstr "Wiederherstellen"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status
|
|
msgid "Return Status"
|
|
msgstr "Retourenstatus"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Return faulty products"
|
|
msgstr "Retournieren Sie fehlerhafte Produkte."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
|
|
msgid "Returns"
|
|
msgstr "Retouren"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "SLA"
|
|
msgstr "SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "SLA Deadline"
|
|
msgstr "SLA-Frist"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "SLA Failed"
|
|
msgstr "SLA fehlgeschlagen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "SLA Policies"
|
|
msgstr "SLA-Richtlinien"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
|
|
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
|
|
msgid ""
|
|
"SLA Policies that will automatically apply to the tickets submitted by this "
|
|
"customer."
|
|
msgstr ""
|
|
"SLA-Richtlinien, die automatisch für die von diesem Kunden eingereichten "
|
|
"Tickets gelten."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "SLA Policy"
|
|
msgstr "SLA-Richtlinie"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
|
|
msgid "SLA Policy Description"
|
|
msgstr "SLA-Richtlinienbeschreibung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
|
|
msgid "SLA Stage"
|
|
msgstr "SLA-Phase"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids
|
|
msgid "SLA Status"
|
|
msgstr "SLA-Status"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "SLA Status Analysis"
|
|
msgstr "SLA-Statusanalyse"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail
|
|
msgid "SLA Status Failed"
|
|
msgstr "SLA-Status fehlgeschlagen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success
|
|
msgid "SLA Status Success"
|
|
msgstr "SLA-Status erfolgreich"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "SLA Success"
|
|
msgstr "SLA Erfolgreich"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "SLA Success Rate"
|
|
msgstr "SLA-Erfolgsrate"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "SLA in Progress"
|
|
msgstr "SLA in Bearbeitung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "SLAs"
|
|
msgstr "SLAs"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
|
msgid "SMS Delivery error"
|
|
msgstr "SMS-Zustellungsfehler"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Sad face"
|
|
msgstr "Trauriges Gesicht"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Sample"
|
|
msgstr "Beispiel"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Satisfied"
|
|
msgstr "Zufrieden"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Schedule your <b>activity</b>."
|
|
msgstr "Planen Sie Ihre <b>Aktivität</b>."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Search <span class=\"nolabel\"> (in Content)</span>"
|
|
msgstr "Suchen <span class=\"nolabel\"> (im Inhalt)</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
msgid "Search SLA Policies"
|
|
msgstr "SLA-Richtlinien suchen"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Search in Assigned to"
|
|
msgstr "Suchen in Zugewiesen an"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Search in Messages"
|
|
msgstr "In Nachrichten suchen"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Search in Reference"
|
|
msgstr "Suchen in Referenz"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Search in Stage"
|
|
msgstr "In Phase suchen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
|
|
msgid "Security Token"
|
|
msgstr "Security-Token"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Select the <b>customer</b> of your ticket."
|
|
msgstr "Wählen Sie den <b>Kunden</b> aus, zu dem das Ticket gehört."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Self-Service"
|
|
msgstr "Selbstbedienung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
|
|
msgid "Send Email"
|
|
msgstr "E-Mail versenden"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Send broken products for repair"
|
|
msgstr "Senden Sie beschädigte Produkte in die Reparatur."
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
|
|
msgid ""
|
|
"Send customers a confirmation email to notify them that their helpdesk "
|
|
"ticket has been received and is currently being reviewed by the helpdesk "
|
|
"team. Automatically send an email to customers when a ticket reaches a "
|
|
"specific stage in a helpdesk team by setting this template on that stage."
|
|
msgstr ""
|
|
"Senden Sie Kunden eine Bestätigungs-E-Mail, um sie darüber zu informieren, "
|
|
"dass ihr Kundendienstticket eingegangen ist und derzeit vom Kundendienstteam"
|
|
" geprüft wird. Senden Sie automatisch eine E-Mail an Kunden, wenn ein Ticket"
|
|
" eine bestimmte Phase in einem Kundendienstteam erreicht, indem Sie diese "
|
|
"Vorlage auf diese Phase einstellen."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__sequence
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sequence
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__sequence
|
|
msgid "Sequence"
|
|
msgstr "Sequenz"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_service
|
|
msgid "Service"
|
|
msgstr "Dienstleistung"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Set an Alias Domain"
|
|
msgstr "Eine Alias-Domain festlegen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Set an Email Template on Stages"
|
|
msgstr "Eine E-Mail-Vorlage für Phasen einrichten"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
|
|
msgid ""
|
|
"Set this template on a project's stage to automate email when tasks reach "
|
|
"stages"
|
|
msgstr ""
|
|
"Einstellung dieser Vorlage für eine Projektphase, um automatische E-Mails zu"
|
|
" versenden, wenn Aufgaben bestimmte Phasen erreichen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Settings"
|
|
msgstr "Einstellungen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.model_helpdesk_ticket_action_share
|
|
msgid "Share"
|
|
msgstr "Teilen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"Share presentations and videos, and organize them into courses. Allow "
|
|
"customers to search your eLearning courses in the help center for answers to"
|
|
" their questions."
|
|
msgstr ""
|
|
"Teilen Sie Präsentationen und Videos und organisieren Sie sie in Kursen. "
|
|
"Ermöglichen Sie den Kunden, Ihre E-Learning-Kurse im Hilfezentrum für "
|
|
"Antworten auf ihre Fragen zu durchsuchen."
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_use_rating
|
|
msgid "Show Customer Ratings"
|
|
msgstr "Kundenbewertung anzeigen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__show_knowledge_base
|
|
msgid "Show Knowledge Base"
|
|
msgstr "Wissensdatenbank anzeigen"
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_use_sla
|
|
msgid "Show SLA Policies"
|
|
msgstr "SLA-Richtlinien zeigen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Show all records which has next action date is before today"
|
|
msgstr "Alle Datensätze mit vor heute geplanten Aktionen anzeigen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
|
|
msgid "Sla"
|
|
msgstr "Sla"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_solved
|
|
msgid "Solved"
|
|
msgstr "Gelöst"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
|
|
msgid "Source"
|
|
msgstr "Herkunft"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#, python-format
|
|
msgid "Stage"
|
|
msgstr "Phase"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
|
|
msgid "Stage Changed"
|
|
msgstr "Phase geändert"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Stage Description and States Meaning"
|
|
msgstr "Phasenbeschreibung und Statusbedeutung"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Stage Search"
|
|
msgstr "Phasensuche"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
|
|
msgid "Stages"
|
|
msgstr "Phasen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stages_active
|
|
msgid "Stages Active"
|
|
msgstr "Aktive Phasen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
|
|
msgid "Stages To Delete"
|
|
msgstr "Löschbare Phasen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
|
|
msgid ""
|
|
"Stages the team will use. This team's tickets will only be able to be in "
|
|
"these stages."
|
|
msgstr ""
|
|
"Phasen, die das Team benutzt. Nur Tickets dieses Teams können in dieser "
|
|
"Phase sein."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Status"
|
|
msgstr "Status"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
|
|
msgid ""
|
|
"Status based on activities\n"
|
|
"Overdue: Due date is already passed\n"
|
|
"Today: Activity date is today\n"
|
|
"Planned: Future activities."
|
|
msgstr ""
|
|
"Status basierend auf Aktivitäten\n"
|
|
"Überfällig: Fälligkeitsdatum bereits überschritten\n"
|
|
"Heute: Aktivitätsdatum ist heute\n"
|
|
"Geplant: anstehende Aktivitäten."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking
|
|
msgid "Status time"
|
|
msgstr "Statuszeit"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name
|
|
#, python-format
|
|
msgid "Subject"
|
|
msgstr "Betreff"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
|
|
msgid "Success Rate"
|
|
msgstr "Erfolgsrate"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
|
|
msgid "Success Rate Analysis"
|
|
msgstr "Erfolgsratenanalyse"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
|
|
msgid "Success SLA Policy"
|
|
msgstr "Erfolg der SLA-Richtlinie"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_tree
|
|
msgid "Tag"
|
|
msgstr "Stichwort"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Tags"
|
|
msgstr "Stichwörter"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
|
msgid "Tags are perfect for organizing your tickets."
|
|
msgstr "Stichwörter sind perfekt, um Ihre Tickets zu organisieren."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Target"
|
|
msgstr "Ziel"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_rating
|
|
msgid "Target Customer Rating"
|
|
msgstr "Ziel-Kundenbewertung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_stage_id
|
|
msgid "Target Stage"
|
|
msgstr "Zielphase"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_success
|
|
msgid "Target Success Rate"
|
|
msgstr "Zielerfolgsquote"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_closed
|
|
msgid "Target Tickets to Close"
|
|
msgstr "Ziel für zu schließende Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Task in progress. Click to block or set as done."
|
|
msgstr ""
|
|
"Aufgabe in Bearbeitung. Klicken Sie, um zu blockieren oder als erledigt "
|
|
"festzulegen."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Task is blocked. Click to unblock or set as done."
|
|
msgstr ""
|
|
"Aufgabe ist blockiert. Klicken Sie hier, um die Blockierung aufzuheben oder "
|
|
"die Einstellungen als erledigt festzulegen."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
msgid "Team"
|
|
msgstr "Team"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
|
|
msgid "Team Members"
|
|
msgstr "Teammitglieder"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_privacy_visibility
|
|
msgid "Team Visibility"
|
|
msgstr "Teamsichtbarkeit"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
|
|
msgid "Templates"
|
|
msgstr "Vorlagen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
|
|
msgid ""
|
|
"The model (Odoo Document Kind) to which this alias corresponds. Any incoming"
|
|
" email that does not reply to an existing record will cause the creation of "
|
|
"a new record of this model (e.g. a Project Task)"
|
|
msgstr ""
|
|
"Das Modell (Odoo-Dokumentart), auf das sich der Alias bezieht. Alle "
|
|
"eingehenden E-Mails ohne Bezug zu einer bereits vorhandenen E-Mail führen "
|
|
"üblicherweise zur Erstellung eines neuen Datensatz dieses Modells (z. B. "
|
|
"Projektaufgabe)."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
|
|
msgid ""
|
|
"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
|
|
"<jobs@example.odoo.com>"
|
|
msgstr ""
|
|
"Die Bezeichnung des E-Mail-Alias, z. B. „Jobs“, falls Sie E-Mails für "
|
|
"<jobs@example.odoo.com> erhalten möchten"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "The team does not allow ticket closing through portal"
|
|
msgstr "Das Team erlaubt es nicht, Tickets über das Portal zu schließen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
|
msgid ""
|
|
"The time spent in these stages won't be taken into account in the "
|
|
"calculation of the SLA."
|
|
msgstr ""
|
|
"Die Zeit, die sie in diesen Phasen verweilen, wird bei der Berechnung des "
|
|
"SLA nicht berücksichtigt."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#, python-format
|
|
msgid ""
|
|
"The visibility of the team needs to be set as \"Invited portal users and all"
|
|
" internal users\" in order to use the website form."
|
|
msgstr ""
|
|
"Die Sichtbarkeit des Teams muss auf „Eingeladene Portalbenutzer und alle "
|
|
"internen Benutzer\" eingestellt sein, um das Website-Formular verwenden zu "
|
|
"können."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "There are currently no Ticket for your account."
|
|
msgstr "Es liegen derzeit keine Tickets für Ihr Konto vor."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_page
|
|
msgid "There are no ratings yet."
|
|
msgstr "Es liegen noch keine Bewertungen vor."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
|
msgid "This"
|
|
msgstr "Diese"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid ""
|
|
"This SLA Policy will apply to tickets matching ALL of the following "
|
|
"criteria:"
|
|
msgstr ""
|
|
"Diese SLA-Richtlinie gilt für Tickets, die ALLE der folgenden Kriterien "
|
|
"erfüllen:"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
|
|
msgid ""
|
|
"This is a name that helps you keep track of your different campaign efforts,"
|
|
" e.g. Fall_Drive, Christmas_Special"
|
|
msgstr ""
|
|
"Diese Bezeichnung hilft Ihnen bei der Analyse Ihres Kampagnenerfolgs, z. B.:"
|
|
" Herbstangebot, Weihnachtsangebot"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
|
|
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
|
|
msgstr ""
|
|
"Dies ist die Kommunikationsmethode: z. B. Postkarte, E-Mail oder "
|
|
"Bannerwerbung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
|
|
msgid ""
|
|
"This is the source of the link, e.g. Search Engine, another domain, or name "
|
|
"of email list"
|
|
msgstr ""
|
|
"Dies ist die Quelle des Links, z. B. eine Suchmaschine, andere Webdomain "
|
|
"oder Name der E-Mail-Liste"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "This step is done. Click to block or set in progress."
|
|
msgstr ""
|
|
"Dieser Schritt ist abgeschlossen. Klicken Sie, um ihn zu blockieren oder in "
|
|
"Bearbeitung zu setzen."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#, python-format
|
|
msgid "This ticket was closed %s hours after its SLA deadline."
|
|
msgstr "Dieses Ticket wurde %s Stunden nach der SLA-Frist geschlossen."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#, python-format
|
|
msgid "This ticket was successfully closed %s hours before its SLA deadline."
|
|
msgstr ""
|
|
"Dieses Ticket wurde erfolgreich %s Stunden vor der SLA-Frist geschlossen."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
msgid ""
|
|
"This will archive the stages and all of the tickets they contain from the "
|
|
"following teams:"
|
|
msgstr ""
|
|
"Damit werden die Phasen und alle darin enthaltenen Tickets aus den folgenden"
|
|
" Teams archiviert:"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
|
msgid ""
|
|
"Those represent the different categories of things you have to do (e.g. "
|
|
"\"Call\" or \"Send email\")."
|
|
msgstr ""
|
|
"Diese stehen für die verschiedenen Kategorien von zu erledigenden Dingen (z."
|
|
" B. „Anruf“ oder „E-Mail versenden“)."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Three stars, maximum score"
|
|
msgstr "Drei Sterne, maximale Punktzahl"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Ticket"
|
|
msgstr "Ticket"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
|
|
msgid "Ticket Analysis"
|
|
msgstr "Ticketanalyse"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
|
|
msgid "Ticket Closed"
|
|
msgstr "Ticket geschlossen"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
|
|
msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}"
|
|
msgstr "Ticket geschlossen - Referenz {{ object.id if object.id else 15 }}"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__ticket_count
|
|
msgid "Ticket Count"
|
|
msgstr "Ticketanzahl"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
|
|
msgid "Ticket Create Date"
|
|
msgstr "Ticket-Erstellungsdatum"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
|
|
msgid "Ticket Created"
|
|
msgstr "Ticket erstellt"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline
|
|
msgid "Ticket Deadline"
|
|
msgstr "Ticket-Frist"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref
|
|
msgid "Ticket IDs Sequence"
|
|
msgstr "Sequenz der Ticket-IDs"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
|
|
msgid "Ticket Properties"
|
|
msgstr "Ticketeigenschaften"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
|
|
msgid "Ticket Rated"
|
|
msgstr "Ticket bewertet"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
|
|
msgid "Ticket SLA Status"
|
|
msgstr "SLA-Status von Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
|
msgid "Ticket Title"
|
|
msgstr "Titel des Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
msgid "Ticket Type"
|
|
msgstr "Tickettyp"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Ticket closed by the customer"
|
|
msgstr "Ticket vom Kunden geschlossen"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
|
|
msgid "Ticket created"
|
|
msgstr "Ticket erstellt"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
|
#, python-format
|
|
msgid "Tickets"
|
|
msgstr "Tickets"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
|
|
#, python-format
|
|
msgid "Tickets Analysis"
|
|
msgstr "Ticketanalyse"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
|
|
msgid "Tickets Closed"
|
|
msgstr "Geschlossene Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Tickets Search"
|
|
msgstr "Ticketsuche"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
|
|
msgid "Tickets in a folded stage are considered as closed."
|
|
msgstr ""
|
|
"Tickets in einer eingeklappten Phase werde als abgeschlossen betrachtet."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
|
|
msgid "Time Billing"
|
|
msgstr "Zeitabrechnung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
|
|
msgid "Time to close (hours)"
|
|
msgstr "Zeit bis Schließung (Stunden)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
|
|
msgid "Time to first assignment (hours)"
|
|
msgstr "Zeit bis zur ersten Zuweisung (Stunden)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
|
|
msgid "Timesheets"
|
|
msgstr "Zeiterfassung"
|
|
|
|
#. module: helpdesk
|
|
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
|
|
msgid "Tip: Create tickets from incoming emails"
|
|
msgstr "Tipp: Erstellen Sie Tickets aus eingehenden E-Mails"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
|
msgid ""
|
|
"To get things done, plan activities and use the ticket status.<br>\n"
|
|
" Collaborate efficiently by chatting in real-time or via email."
|
|
msgstr ""
|
|
"Um Dinge zu erledigen, planen Sie Aktivitäten und nutzen Sie den Ticketstatus.<br>\n"
|
|
" Arbeiten Sie effizient zusammen, indem Sie in Echtzeit oder via E-Mail chatten."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Today"
|
|
msgstr "Heute"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Today Activities"
|
|
msgstr "Heutige Aktivitäten"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Today Average Rating"
|
|
msgstr "Heutige durchschnittliche Bewertung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
|
|
msgid "Total Exchange Time in Hours"
|
|
msgstr "Gesamtkorrespondenzzeit in Stunden"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track & Bill Time"
|
|
msgstr "Zeitaufwand verfolgen & abrechnen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track customer satisfaction on tickets"
|
|
msgstr "Verfolgen Sie die Kundenzufriedenheit für Tickets."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
msgid ""
|
|
"Track the performance of your teams, the success rate of your tickets, and "
|
|
"how quickly you reach your service level agreements (SLAs)."
|
|
msgstr ""
|
|
"Verfolgen Sie die Leistung Ihrer Teams, die Erfolgsquote Ihrer Tickets und "
|
|
"wie schnell Sie Ihre Service-Level-Agreements (SLAs) erreichen."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track the time spent on tickets"
|
|
msgstr "Erfassen Sie den Zeitaufwand für die Ticketbearbeitung."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
|
|
msgid "Twitter"
|
|
msgstr "Twitter"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Two stars, with a maximum of three"
|
|
msgstr "Zwei Sterne, maximal drei"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_type_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_type_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_type_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Type"
|
|
msgstr "Typ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
|
msgid "Type of the exception activity on record."
|
|
msgstr "Typ der Ausnahmeaktivität im Datensatz."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_type_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_type_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_type_menu
|
|
msgid "Types"
|
|
msgstr "Typen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_type_action
|
|
msgid "Types are perfect for categorizing your tickets."
|
|
msgstr "Typen sind perfekt, um Ihre Tickets zu kategorisieren."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#, python-format
|
|
msgid "Unarchive Tickets"
|
|
msgstr "Archivierung von Tickets aufheben"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#, python-format
|
|
msgid "Unassigned"
|
|
msgstr "Nicht zugewiesen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
msgid "Unassigned Tickets"
|
|
msgstr "Nicht zugewiesene Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Unread Messages"
|
|
msgstr "Ungelesene Nachrichten"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#, python-format
|
|
msgid "Urgent"
|
|
msgstr "Dringend"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Use <b>activities</b> to organize your daily work."
|
|
msgstr ""
|
|
"Nutzen Sie <b>Aktivitäten</b>, um Ihre tägliche Arbeit zu organisieren."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
|
|
msgid "Use Alias"
|
|
msgstr "Alias verwenden"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
|
|
msgid "Use Coupons"
|
|
msgstr "Gutscheine verwenden"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_credit_notes
|
|
msgid "Use Credit Notes"
|
|
msgstr "Gutschriften verwenden"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_rating
|
|
msgid "Use Customer Ratings"
|
|
msgstr "Kundenbewertungen verwenden"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_product_repairs
|
|
msgid "Use Repairs"
|
|
msgstr "Reparaturen verwenden"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_product_returns
|
|
msgid "Use Returns"
|
|
msgstr "Retouren verwenden"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid ""
|
|
"Use the chatter to <b>send emails</b> and communicate efficiently with your "
|
|
"customers. Add new people to the followers' list to make them aware of the "
|
|
"progress of this ticket."
|
|
msgstr ""
|
|
"Nutzen Sie den Chatter für den <b>E-Mail-Versand</b> und kommunizieren Sie "
|
|
"effizient mit Ihren Kunden. Fügen Sie Personen als Follower hinzu, um Sie "
|
|
"auf den Fortschritt des Tickets hinzuweisen."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_users
|
|
#: model:res.groups,name:helpdesk.group_helpdesk_user
|
|
msgid "User"
|
|
msgstr "Benutzer"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
|
|
msgid "VIP Support"
|
|
msgstr "VIP-Support"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
|
|
msgid "Visibility"
|
|
msgstr "Sichtbarkeit"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Visibility & Assignment"
|
|
msgstr "Sichtbarkeit & Zuweisung"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid ""
|
|
"Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to "
|
|
"start.</i>"
|
|
msgstr ""
|
|
"Möchten Sie die <b>Zufriedenheit Ihrer Kunden steigern</b>?<br/><i>Klicken "
|
|
"Sie auf Kundendienst, um zu beginnen.</i>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid ""
|
|
"We hope to have addressed your request satisfactorily. If you no longer need"
|
|
" our assistance, please close this ticket. Thank you for your collaboration."
|
|
msgstr ""
|
|
"Wir hoffen, dass wir Ihre Anfrage zufriedenstellend beantworten konnten. "
|
|
"Wenn Sie unsere Hilfe nicht mehr benötigen, schließen Sie bitte dieses "
|
|
"Ticket. Vielen Dank für Ihre Zusammenarbeit."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
|
|
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
|
|
msgid ""
|
|
"We provide 24/7 support, Monday through Friday. Ticket responses are usually provided within 2 working days.<br>\n"
|
|
" Support is mainly provided in English. We can also assist in Spanish, French, and Dutch."
|
|
msgstr ""
|
|
"Wir bieten 24/7-Support, von Montag bis Freitag. Tickets werden in der Regel innerhalb von 2 Arbeitstagen beantwortet..<br>\n"
|
|
" Der Support wird hauptsächlich auf Englisch angeboten. Wir können auch auf Spanisch, Französisch und Niederländisch helfen."
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_website
|
|
msgid "Website"
|
|
msgstr "Website"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
|
|
msgid "Website Form"
|
|
msgstr "Website-Formular"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__website_message_ids
|
|
msgid "Website Messages"
|
|
msgstr "Website-Nachrichten"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
|
|
msgid "Website communication history"
|
|
msgstr "Website-Kommunikationsverlauf"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
|
|
msgid "Within"
|
|
msgstr "Innerhalb von"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
|
|
msgid "Working Hours"
|
|
msgstr "Arbeitsstunden"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
|
|
msgid "Working Hours to Assign"
|
|
msgstr "Arbeitsstunden bis Zuweisung"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
|
|
msgid "Working Hours to Close"
|
|
msgstr "Arbeitsstunden bis Abschluss"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
|
msgid "Working Hours to Reach SLA"
|
|
msgstr "Arbeitsstunden bis zum Erreichen von SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
|
msgid ""
|
|
"Working hours exceeded for reached SLAs compared with deadline. Positive "
|
|
"number means the SLA was reached after the deadline."
|
|
msgstr ""
|
|
"Arbeitsstunden für erreichte SLAs im Vergleich zur Frist überschritten. Eine"
|
|
" positive Zahl bedeutet, dass das SLA nach Ablauf der Frist erreicht wurde."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
|
|
msgid "Working hours used to determine the deadline of SLA Policies."
|
|
msgstr ""
|
|
"Arbeitsstunden, die zur Bestimmung der Frist für SLA-Richtlinien verwendet "
|
|
"werden."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid ""
|
|
"Would you like to unarchive all of the tickets contained in these stages as "
|
|
"well?"
|
|
msgstr ""
|
|
"Möchten Sie die Archivierung aller Tickets, die sich in diesen Phasen "
|
|
"befinden, ebenfalls aufheben?"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid ""
|
|
"You cannot delete stages containing tickets. You can either archive them or "
|
|
"first delete all of their tickets."
|
|
msgstr ""
|
|
"Sie können keine Phasen löschen, die Tickets enthalten. Sie können diese "
|
|
"entweder archivieren oder zunächst alle ihre Tickets löschen."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid ""
|
|
"You cannot delete stages containing tickets. You should first delete all of "
|
|
"their tickets."
|
|
msgstr ""
|
|
"Sie können keine Phasen löschen, die Tickets enthalten. Löschen Sie zunächst"
|
|
" alle ihre Tickets."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
|
|
msgid "You cannot have negative targets"
|
|
msgstr "Sie können keine negativen Ziele haben"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
|
msgid "You completed all your tickets on time."
|
|
msgstr "Sie haben alle Ihre Tickets rechtzeitig bearbeitet."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "e.g. Close urgent tickets within 36 hours"
|
|
msgstr "z. B. Dringende Tickets innerhalb von 36 Stunden schließen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "e.g. Customer Care"
|
|
msgstr "z. B. Kundenbetreuung"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
|
msgid "e.g. Product arrived damaged"
|
|
msgstr "z. B. Produkt wurde beschädigt geliefert"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_tree
|
|
msgid "e.g. Question"
|
|
msgstr "z. B. Frage"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "e.g. domain.com"
|
|
msgstr "z. B. domain.com"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
|
|
msgid "eLearning"
|
|
msgstr "E-Learning"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "generate tickets in your pipeline."
|
|
msgstr "generieren Tickets in Ihrer Pipeline."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
|
msgid "has been created from ticket:"
|
|
msgstr "wurde aus Ticket erstellt:"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.helpdesk_ratings_server_action
|
|
msgid "helpdesk view rating"
|
|
msgstr "Ansicht der Kundendienstbewertung"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "team search"
|
|
msgstr "Teamsuche"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#, python-format
|
|
msgid "tickets"
|
|
msgstr "Tickets"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
|
|
msgid ""
|
|
"{{ object.company_id.name or object.user_id.company_id.name or 'Helpdesk' "
|
|
"}}: Service Rating Request"
|
|
msgstr ""
|
|
"{{ object.company_id.name or object.user_id.company_id.name or "
|
|
"'Kundendienst' }}: Anfrage zur Servicebewertung"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
|
|
msgid "{{ object.name }}"
|
|
msgstr "{{ object.name }}"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "{{rating.res_name if t['is_helpdesk_user'] else ''}}"
|
|
msgstr "{{rating.res_name if t['is_helpdesk_user'] else ''}}"
|