3873 lines
143 KiB
Plaintext
3873 lines
143 KiB
Plaintext
# Translation of Odoo Server.
|
|
# This file contains the translation of the following modules:
|
|
# * helpdesk
|
|
#
|
|
# Translators:
|
|
# Matej Mijoč, 2022
|
|
# Ana-Maria Olujić <ana-maria.olujic@slobodni-programi.hr>, 2022
|
|
# Filip Cuk <filipcuk2@gmail.com>, 2022
|
|
# Stjepan Lovasić <stjepan.lovasic@gmail.com>, 2022
|
|
# Igor Krizanovic <krizanovic.igor@gmail.com>, 2022
|
|
# Jasmina Otročak <jasmina@uvid.hr>, 2022
|
|
# Ivan Marijanović <ivanm101@yahoo.com>, 2022
|
|
# Vladimir Vrgoč, 2022
|
|
# Marko Carević <marko.carevic@live.com>, 2022
|
|
# Đurđica Žarković <durdica.zarkovic@storm.hr>, 2022
|
|
# Hrvoje Sić <hrvoje.sic@gmail.com>, 2022
|
|
# Milan Tribuson <one.mile.code@gmail.com>, 2022
|
|
# KRISTINA PALAŠ <kristina.palas@storm.hr>, 2022
|
|
# Tina Milas, 2022
|
|
# Ivica Dimjašević <ivica.dimjasevic@storm.hr>, 2022
|
|
# 0ba0ac30481a756f36528ba6f9a4317e_6443a87 <52eefe24349934c364624ef40611b7a3_1010754>, 2022
|
|
# Vladimir Olujić <olujic.vladimir@storm.hr>, 2022
|
|
# Martin Trigaux, 2022
|
|
# Karolina Tonković <karolina.tonkovic@storm.hr>, 2022
|
|
# Davor Bojkić <davor.bojkic@storm.hr>, 2022
|
|
# Bole <bole@dajmi5.com>, 2023
|
|
#
|
|
msgid ""
|
|
msgstr ""
|
|
"Project-Id-Version: Odoo Server 16.0+e\n"
|
|
"Report-Msgid-Bugs-To: \n"
|
|
"POT-Creation-Date: 2023-05-16 16:01+0000\n"
|
|
"PO-Revision-Date: 2022-09-22 05:46+0000\n"
|
|
"Last-Translator: Bole <bole@dajmi5.com>, 2023\n"
|
|
"Language-Team: Croatian (https://app.transifex.com/odoo/teams/41243/hr/)\n"
|
|
"Language: hr\n"
|
|
"MIME-Version: 1.0\n"
|
|
"Content-Type: text/plain; charset=UTF-8\n"
|
|
"Content-Transfer-Encoding: \n"
|
|
"Plural-Forms: nplurals=3; plural=n%10==1 && n%100!=11 ? 0 : n%10>=2 && n%10<=4 && (n%100<10 || n%100>=20) ? 1 : 2;\n"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
|
|
msgid "# Exchanges"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
|
|
msgid "# Open Tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
|
|
msgid "# Ratings"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
|
|
msgid "# SLA Policy"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
|
|
msgid "# Urgent Ticket"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_sla.py:0
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#, python-format
|
|
msgid "%s (copy)"
|
|
msgstr "%s (kopija)"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "(any of these tags)"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
|
|
msgid "2 days to start"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
|
|
msgid "7 days to finish"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
|
|
msgid "8 hours to finish"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "<b>Drag & drop</b> the card to change the stage of your ticket."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid ""
|
|
"<b>Log notes</b> for internal communications (you will only notify the persons you specifically tag). \n"
|
|
" Use <b>@ mentions</b> to ping a colleague \n"
|
|
" or <b># mentions</b> to contact a group of people."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "<center><strong><b>Good job!</b> You walked through all steps of this tour.</strong></center>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
|
|
msgid ""
|
|
"<div>\n"
|
|
" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"></t>\n"
|
|
" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"></t>\n"
|
|
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%; margin:0;\">\n"
|
|
" <tbody>\n"
|
|
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
|
|
" <t t-if=\"partner.name\">\n"
|
|
" Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,<br><br>\n"
|
|
" </t>\n"
|
|
" <t t-else=\"\">\n"
|
|
" Hello,<br>\n"
|
|
" </t>\n"
|
|
" Please take a moment to rate our services related to the ticket \"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
|
|
" <t t-if=\"object._rating_get_operator().name\">\n"
|
|
" assigned to <strong t-out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br><br>\n"
|
|
" </t>\n"
|
|
" <t t-else=\"\">\n"
|
|
" .<br><br>\n"
|
|
" </t>\n"
|
|
" </td></tr>\n"
|
|
" <tr><td style=\"text-align: center;\">\n"
|
|
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" summary=\"o_mail_notification\" style=\"width:100%; margin: 32px 0px 32px 0px;\">\n"
|
|
" <tr><td style=\"font-size: 14px;\">\n"
|
|
" <strong>Tell us how you feel about our services</strong><br>\n"
|
|
" <span style=\"text-color: #888888\">(click on one of these smileys)</span>\n"
|
|
" </td></tr>\n"
|
|
" <tr><td style=\"font-size: 14px;\">\n"
|
|
" <table style=\"width:100%;text-align:center;margin-top:2rem;\">\n"
|
|
" <tr>\n"
|
|
" <td>\n"
|
|
" <a t-attf-href=\"/rate/{{ access_token }}/5\">\n"
|
|
" <img alt=\"Satisfied\" src=\"/rating/static/src/img/rating_5.png\" title=\"Satisfied\">\n"
|
|
" </a>\n"
|
|
" </td>\n"
|
|
" <td>\n"
|
|
" <a t-attf-href=\"/rate/{{ access_token }}/3\">\n"
|
|
" <img alt=\"Okay\" src=\"/rating/static/src/img/rating_3.png\" title=\"Okay\">\n"
|
|
" </a>\n"
|
|
" </td>\n"
|
|
" <td>\n"
|
|
" <a t-attf-href=\"/rate/{{ access_token }}/1\">\n"
|
|
" <img alt=\"Dissatisfied\" src=\"/rating/static/src/img/rating_1.png\" title=\"Dissatisfied\">\n"
|
|
" </a>\n"
|
|
" </td>\n"
|
|
" </tr>\n"
|
|
" </table>\n"
|
|
" </td></tr>\n"
|
|
" </table>\n"
|
|
" </td></tr>\n"
|
|
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
|
|
" We appreciate your feedback. It helps us improve continuously.\n"
|
|
" <br><br><span style=\"margin: 0px 0px 0px 0px; font-size: 12px; opacity: 0.5; color: #454748;\">This customer survey has been sent because your ticket has been moved to the stage <b t-out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
|
|
" </td></tr>\n"
|
|
" </tbody>\n"
|
|
" </table>\n"
|
|
"</div>\n"
|
|
" "
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
|
|
msgid ""
|
|
"<div>\n"
|
|
" Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
|
|
" This automatic message informs you that we have closed your ticket (reference <t t-out=\"object.id or ''\">15</t>).\n"
|
|
" We hope that the services provided have met your expectations.\n"
|
|
" If you have any more questions or comments, don't hesitate to reply to this e-mail to re-open your ticket.<br><br>\n"
|
|
" Thank you for your cooperation.<br>\n"
|
|
" Kind regards,<br><br>\n"
|
|
" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
|
|
"</div>\n"
|
|
" "
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
|
|
msgid ""
|
|
"<div>\n"
|
|
" Dear <t t-out=\"object.sudo().partner_id.name or object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
|
|
" Your request\n"
|
|
" <t t-if=\"object.get_portal_url()\">\n"
|
|
" <a t-attf-href=\"/my/ticket/{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or ''\">Table legs are unbalanced</a>\n"
|
|
" </t>\n"
|
|
" has been received and is being reviewed by our <t t-out=\"object.team_id.name or ''\">VIP Support</t> team.<br><br>\n"
|
|
" The reference for your ticket is <strong><t t-out=\"object.id or ''\">15</t></strong>.<br><br>\n"
|
|
"\n"
|
|
" To provide any additional information, simply reply to this email.<br><br>\n"
|
|
" <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
|
" Don't hesitate to visit our <a t-attf-href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You might find the answer to your question.\n"
|
|
" <br><br>\n"
|
|
" </t>\n"
|
|
" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
" Feel free to close your ticket if our help is no longer needed. Thank you for your collaboration.<br><br>\n"
|
|
" </t>\n"
|
|
"\n"
|
|
" <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
|
" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" target=\"_blank\">View Ticket</a>\n"
|
|
" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
|
|
" </t>\n"
|
|
" <t t-if=\"object.team_id.use_website_helpdesk_forum or object.team_id.use_website_helpdesk_knowledge or object.team_id.use_website_helpdesk_slides\">\n"
|
|
" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" target=\"_blank\">Visit Help Center</a>\n"
|
|
" </t><br><br>\n"
|
|
" </div>\n"
|
|
"\n"
|
|
" Best regards,<br><br>\n"
|
|
" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
|
"</div>\n"
|
|
" "
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-label=\"Domain alias\"/>&nbsp;"
|
|
msgstr "<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-label=\"Domain alias\"/>&nbsp;"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" attrs=\"{'invisible': [('rating_avg', '<', 3.66)]}\" title=\"Satisfied\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-warning\" attrs=\"{'invisible': ['|', ('rating_avg', '<', 2.33), ('rating_avg', '>=', 3.66)]}\" title=\"Okay\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-frown-o text-danger\" attrs=\"{'invisible': [('rating_avg', '>=', 2.33)]}\" title=\"Dissatisfied\"/>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" title=\"Sla Deadline\"/>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an email alias, the first step is to configure an Alias Domain. You can achieve this by navigating to the General Settings and configuring the corresponding field</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
|
" <span class=\"ms-2\">\n"
|
|
" Type <b>/helpdesk</b> to create tickets<br/>\n"
|
|
" Type <b>/helpdesk_search</b> to find tickets<br/>\n"
|
|
" Type <b>:shortcut</b> to insert canned responses in your messages\n"
|
|
" </span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
|
msgstr "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<i class=\"fa fa-warning\"/>&nbsp;"
|
|
msgstr "<i class=\"fa fa-warning\"/>&nbsp;"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<small class=\"text-end\">Stage:</small>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "<small>#</small>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" title=\"By saving this change, the customer phone number will also be updated.\" attrs=\"{'invisible': [('is_partner_phone_update', '=', False)]}\"/>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text order-2\">Open</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"<span class=\"o_stat_text\">\n"
|
|
" Avg. Rating\n"
|
|
" </span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
|
|
msgid "<span class=\"o_stat_text\"> Tickets</span>"
|
|
msgstr "<span class=\"o_stat_text\"> Prijave</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text\">Customer Preview</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text\">Rating</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Failed</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Open</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Unassigned</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Urgent</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<span><b>Followers </b></span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Average Rating</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Reporting</span>"
|
|
msgstr "<span>Izvještaji</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>SLA Success Rate</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Tickets Closed</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>View</span>"
|
|
msgstr "<span>Pogled</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<span>Your ticket has successfully been closed. Thank you for your collaboration.</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<span>days of inactivity</span>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong class=\"col-lg-2\">Managed by</strong>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong class=\"col-lg-2\">Reported on</strong>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<strong>After</strong>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<strong>Alias </strong>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong>Assigned to</strong>"
|
|
msgstr "<strong>Dodijeljeno</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong>Customer</strong>"
|
|
msgstr "<strong>Kupac</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong>Message and communication history</strong>"
|
|
msgstr "<strong>Poruke i povijest komunikacije</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
|
|
msgid "A Python dictionary that will be evaluated to provide default values when creating new records for this alias."
|
|
msgstr "Python rječnik koji će se provjeravati za zadane postave kada se kreira novi zapis za ovaj alias."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
|
|
msgid "A tag with the same name already exists."
|
|
msgstr "Oznaka istog naziva već postoji."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_ticket_type_name_uniq
|
|
msgid "A type with the same name already exists."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
|
|
msgid "About Team"
|
|
msgstr "O timu"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Accept Emails From"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__access_instruction_message
|
|
msgid "Access Instruction Message"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
|
|
msgid "Access warning"
|
|
msgstr "Upozorenje pristupa"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
|
|
msgid "Action Needed"
|
|
msgstr "Potrebna dodatna radnja"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
|
|
msgid "Active"
|
|
msgstr "Aktivan"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
|
|
msgid "Activities"
|
|
msgstr "Aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
|
msgid "Activity Exception Decoration"
|
|
msgstr "Dekoracija iznimke aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
|
|
msgid "Activity State"
|
|
msgstr "Status aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
|
|
msgid "Activity Type Icon"
|
|
msgstr "Ikona tipa aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
|
|
msgid "Activity Types"
|
|
msgstr "Tipovi aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g. Awaiting Customer Feedback, etc.).</i>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
|
msgid "Adapt your pipeline to your workflow and track the progress of your tickets."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.client,name:helpdesk.helpdesk_ticket_action_configure_properties_field
|
|
msgid "Add Properties"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Add a description to help your coworkers understand the meaning and purpose of the stage."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Add a description..."
|
|
msgstr "Dodaj opis..."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Add your stage and place it at the right step of your workflow by dragging & dropping it."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_helpdesk_manager
|
|
msgid "Administrator"
|
|
msgstr "Administrator"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "After-Sales"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
|
|
msgid "Alias"
|
|
msgstr "Alias"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
|
|
msgid "Alias Contact Security"
|
|
msgstr "Alias kontakt za osiguranje"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email_from
|
|
msgid "Alias Email From"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
|
|
msgid "Alias Name"
|
|
msgstr "Alias ime"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
|
|
msgid "Alias Status"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
|
|
msgid "Alias domain"
|
|
msgstr "Alias domena"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_alias_name
|
|
msgid "Alias email"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
|
|
msgid "Alias status assessed on the last message received."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
|
|
msgid "Aliased Model"
|
|
msgstr "Zamjenski model"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "All"
|
|
msgstr "Sve"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
|
|
msgid "All Tickets"
|
|
msgstr "Sve prijave"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
|
|
msgid "All internal users (company)"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Allow your customers to close their own tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Archive Stages"
|
|
msgstr "Arhiviraj stanja"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Archived"
|
|
msgstr "Arhivirano"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
msgid "Are you sure you want to continue?"
|
|
msgstr "Jeste li sigurni da želite nastaviti?"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Are you sure you want to delete these stages?"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Assign the ticket to a <b>member of your team</b>."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Assigned"
|
|
msgstr "Dodijeljeno"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
|
|
msgid "Assigned To"
|
|
msgstr "Dodijeljeno"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
#, python-format
|
|
msgid "Assigned to"
|
|
msgstr "Dodjeljen"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
msgid "Assignee"
|
|
msgstr "Dodjeljeno"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
|
|
msgid "Assignment Method"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid ""
|
|
"At each stage, employees can block tickets or mark them as ready for the next step.\n"
|
|
" You can customize the meaning of each state."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
|
|
msgid "Attachment Count"
|
|
msgstr "Broj priloga"
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_auto_assignment
|
|
msgid "Auto Assigment"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Automate the assignment of new tickets to the right people, and make sure all tickets are being handled"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
|
|
msgid "Automatic Assignment"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
|
|
msgid "Automatic Closing"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Average"
|
|
msgstr "Prosjek"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
|
|
msgid "Average Hours to Respond"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#, python-format
|
|
msgid "Average Rating"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
|
|
msgid "Average Rating (%)"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Dissatisfied"
|
|
msgstr "Prosječna ocjena : Nije zadovoljavajuće"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Okay"
|
|
msgstr "Prosječna ocjena : U redu"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Satisfied"
|
|
msgstr "Prosječna ocjena: Zadovoljavajuće"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Average rating for the last 7 days"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Avg 7 Days Customer Satisfaction"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Avg Last 7 days"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Avg Open Hours"
|
|
msgstr "Prosječno sati otvoreno"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Bad"
|
|
msgstr "Loše"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Bill the time spent on your tickets to your customers"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
|
|
#, python-format
|
|
msgid "Blocked"
|
|
msgstr "Blokirano"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_crm
|
|
msgid "CRM"
|
|
msgstr "CRM"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
|
|
msgid "Campaign"
|
|
msgstr "Kampanja"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
|
|
msgid "Canceled"
|
|
msgstr "Otkazano"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Centralize, manage, share and grow your knowledge library"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Channels"
|
|
msgstr "Kanali prodaje"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
|
|
#, python-format
|
|
msgid "Click to set"
|
|
msgstr "Klikni za postave"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close"
|
|
msgstr "Zatvori"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close Ticket"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
|
|
msgid "Close date"
|
|
msgstr "Datum zatvaranja"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Close inactive tickets automatically"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close ticket"
|
|
msgstr "Zatvori tiket"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#, python-format
|
|
msgid "Closed"
|
|
msgstr "Zatvoren"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#, python-format
|
|
msgid "Closed Tickets"
|
|
msgstr "Zatvorene prijave"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_analysis
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
|
|
msgid "Closed Tickets Analysis"
|
|
msgstr "Analiza zatvorenih prijava"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
|
|
msgid "Closed by Partner"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Closed in Last 30 days"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Closed in Last 7 days"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
msgid "Closing Date"
|
|
msgstr "Datum zaključenja"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
|
|
msgid "Closure by Customers"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
|
|
msgid "Color"
|
|
msgstr "Boja"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
|
|
msgid "Color Index"
|
|
msgstr "Indeks boje"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
msgid "Comment"
|
|
msgstr "Komentar"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
|
|
msgid "Commercial Entity"
|
|
msgstr "Poslovni entitet"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
|
|
msgid "Community Forum"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_company
|
|
msgid "Companies"
|
|
msgstr "Tvrtke"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Company"
|
|
msgstr "Tvrtka"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
|
|
msgid "Configuration"
|
|
msgstr "Postava"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Confirm"
|
|
msgstr "Potvrdi"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
|
|
#, python-format
|
|
msgid "Confirmation"
|
|
msgstr "Potvrda"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
|
msgid "Congratulations!"
|
|
msgstr "Čestitamo!"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_partner
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Contact"
|
|
msgstr "Kontakt"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
|
|
msgid "Coupons"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Create Date"
|
|
msgstr "Datum kreiranja"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
|
|
msgid "Create a new template"
|
|
msgstr "Kreiraj novi predložak"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid "Create teams to organize your tickets by expertise or geographical region, and define a different workflow for each team."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Create tickets by sending an email to an alias"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
|
msgid "Create tickets to get statistics."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
|
|
msgid "Created On"
|
|
msgstr "Napravljeno"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__create_uid
|
|
msgid "Created by"
|
|
msgstr "Kreirao"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__create_date
|
|
msgid "Created on"
|
|
msgstr "Kreirano"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "Creation Date"
|
|
msgstr "Datum kreiranja"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Criteria"
|
|
msgstr "Kriterij"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Current stage of this ticket"
|
|
msgstr "Trenutna faza ove prijave"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
|
|
msgid "Custom Bounced Message"
|
|
msgstr "Prilagođena poruka odbijanja"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#, python-format
|
|
msgid "Customer"
|
|
msgstr "Kupac"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: code:addons/helpdesk/models/res_company.py:0
|
|
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
|
|
#, python-format
|
|
msgid "Customer Care"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
|
|
#, python-format
|
|
msgid "Customer Email"
|
|
msgstr "E-mail kupca"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
|
|
msgid "Customer Name"
|
|
msgstr "Naziv kupca"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
|
|
msgid "Customer Phone"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
|
|
msgid "Customer Portal URL"
|
|
msgstr "URL portala za kupce"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
|
|
msgid "Customer Ratings"
|
|
msgstr "Ocjene kupaca"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
|
|
msgid "Customers"
|
|
msgstr "Kupci"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#, python-format
|
|
msgid "Customers will be added to the followers of their tickets."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Daily Target"
|
|
msgstr "Dnevni cilj"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/views/helpdesk_team_kanban/helpdesk_team_kanban_view.js:0
|
|
#, python-format
|
|
msgid "Dashboard"
|
|
msgstr "Nadzorna ploča"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
|
|
msgid "Datetime at which the SLA stage was reached for the first time"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
|
msgid "Day to reach the stage of the SLA, without taking the working calendar into account"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
|
|
msgid "Deadline"
|
|
msgstr "Krajnji rok"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
|
|
msgid "Default Values"
|
|
msgstr "Zadane vrijednosti"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Delete"
|
|
msgstr "Obriši"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
#, python-format
|
|
msgid "Delete Stage"
|
|
msgstr "Briši stage"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Describe your team to your colleagues and customers..."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Description"
|
|
msgstr "Opis"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Description of the policy..."
|
|
msgstr "Opis ugovora..."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_digest_digest
|
|
msgid "Digest"
|
|
msgstr "Sažetak"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Discard"
|
|
msgstr "Odbaci"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__display_name
|
|
msgid "Display Name"
|
|
msgstr "Naziv"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Dissatisfied"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/digest.py:0
|
|
#, python-format
|
|
msgid "Do not have access, skip this data for user's digest email"
|
|
msgstr "Nemate pristup, preskočite ove podatke za sažetak e-pošte korisnika"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Documentation"
|
|
msgstr "Dokumentacija"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__domain_user_ids
|
|
msgid "Domain User"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
|
|
msgid "Each user has an equal number of open tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
|
|
msgid "Each user is assigned an equal number of tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Edit"
|
|
msgstr "Uredi"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
msgid "Email Alias"
|
|
msgstr "E-mail alias"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
|
|
msgid "Email Template"
|
|
msgstr "Predložak e-maila"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
|
|
msgid ""
|
|
"Email automatically sent to the customer when the ticket reaches this stage.\n"
|
|
"By default, the email will be sent from the email alias of the helpdesk team.\n"
|
|
"Otherwise it will be sent from the company's email address, or from the catchall (as defined in the System Parameters)."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
|
|
msgid "Email cc"
|
|
msgstr "Email cc"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "Emails sent to"
|
|
msgstr "Mailovi poslani za:"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
|
|
msgid "Enable \"customer ratings\" feature on the helpdesk team"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
|
|
msgid "Enable eLearning"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my installation, Wrong order, etc.).</i>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
|
msgid "Exceeded Working Hours"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
|
msgid "Excluding Stages"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
|
|
msgid "Failed"
|
|
msgstr "Neuspjelo"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
|
|
msgid "Failed SLA Policy"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
|
|
msgid "Failed SLA Ticket"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Failed Tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
|
|
msgid "Field Service"
|
|
msgstr "Terenski servis"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
msgid "First Assignment Date"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
|
|
msgid "First assignment date"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__fold
|
|
msgid "Folded in Kanban"
|
|
msgstr "Zatvoreno u kanbanu"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Follow All Team's Tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Followed"
|
|
msgstr "Slijedi"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
msgid "Followed Teams"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
|
|
msgid "Followers"
|
|
msgstr "Pratitelji"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
|
|
msgid "Followers (Partners)"
|
|
msgstr "Pratitelji (Partneri)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
|
|
msgid "Font awesome icon e.g. fa-tasks"
|
|
msgstr "Font awesome ikona npr. fa-tasks"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Future Activities"
|
|
msgstr "Buduće aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Get in touch with your website visitors. Create and search tickets from your conversations. Answer in an instant by using canned responses."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
msgid "Get statistics on your tickets and how long it takes to assign and resolve them."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Get tickets through an online form"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Grant discounts or free products"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#, python-format
|
|
msgid "Grant employees access to your helpdesk team or tickets by adding them as followers. Employees automatically get access to the tickets they are assigned to."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#, python-format
|
|
msgid "Grant portal users access to your helpdesk team or tickets by adding them as followers. Customers automatically get access to their tickets in their portal."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
|
|
msgid "Green"
|
|
msgstr "Zeleno"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
|
|
msgid "Green Kanban Label"
|
|
msgstr "Zelena kanban oznaka"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
|
|
msgid "Grey"
|
|
msgstr "Sivo"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
|
|
msgid "Grey Kanban Label"
|
|
msgstr "Siva kanban oznaka"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Group By"
|
|
msgstr "Grupiraj po"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.activity.type,name:helpdesk.mail_act_helpdesk_handle
|
|
msgid "Handle Ticket"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Happy"
|
|
msgstr "Sretan"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Happy face"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_external_mail_server
|
|
msgid "Has External Mail Server"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
|
|
msgid "Has Message"
|
|
msgstr "Ima poruku"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
|
|
msgid "Has SLA reached"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
|
|
msgid "Has SLA reached late"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Help Center"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
|
|
msgid "Helpdesk"
|
|
msgstr "Helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid "Helpdesk Overview"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla
|
|
msgid "Helpdesk SLA Policies"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_stage
|
|
msgid "Helpdesk Stage"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
|
|
msgid "Helpdesk Stage Delete Wizard"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_tag
|
|
msgid "Helpdesk Tags"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_team
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
msgid "Helpdesk Team"
|
|
msgstr "Tim podrške"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Helpdesk Ticket"
|
|
msgstr "Prijava podrške"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_type
|
|
msgid "Helpdesk Ticket Type"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
|
|
msgid "Helpdesk Ticket: Automatically close the tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Helpdesk Tickets"
|
|
msgstr "Prijave podrške"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
|
|
msgid "Helpdesk: Request Acknowledgment"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
|
|
msgid "Helpdesk: Ticket Closed"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
|
|
msgid "Helpdesk: Ticket Rating Request"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#, python-format
|
|
msgid "High Priority"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
|
|
msgid "High priority"
|
|
msgstr "Visoki prioritet"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "History"
|
|
msgstr "Povijest"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
|
|
msgid "Hours Open"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Hours to Assign"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Hours to Close"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
|
|
msgid "Hours to First Response"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
|
|
msgid "Hours to SLA Deadline"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "ID"
|
|
msgstr "ID"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
|
msgid "ID of the parent record holding the alias (example: project holding the task creation alias)"
|
|
msgstr "ID matične evidencije sadrži pseudonim (na primjer : projekt sadrži pseudonim pod kojim djelatnik kreira zadatak)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
|
msgid "Icon"
|
|
msgstr "Ikona"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
|
msgid "Icon to indicate an exception activity."
|
|
msgstr "Ikona za prikaz iznimki."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
|
|
msgid "If checked, new messages require your attention."
|
|
msgstr "Ako je označeno, nove poruke zahtijevaju Vašu pažnju."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
|
msgid "If checked, some messages have a delivery error."
|
|
msgstr "Ako je označeno neke poruke mogu imati grešku u dostavi."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__portal_show_rating
|
|
msgid ""
|
|
"If enabled, portal users will have access to your customer satisfaction statistics from the last 30 days in their portal.\n"
|
|
"They will only have access to the ratings themselves, and not to the written feedback if any was left. You can also manually hide ratings of your choosing."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
|
|
msgid "If set, this content will automatically be sent out to unauthorized users instead of the default message."
|
|
msgstr "Ako je postavljeno, ovaj sadržaj bit će automatsku poslan neovlaštenim korisnicima umjesto zadane poruke."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "In"
|
|
msgstr "U"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "In #{kanban_getcolorname(record.color.raw_value)}"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
|
|
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
|
|
#, python-format
|
|
msgid "In Progress"
|
|
msgstr "U tijeku"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
|
|
msgid "In Stages"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
|
|
msgid "Inactive Period(days)"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
|
|
msgid "Invited internal users (private)"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
|
|
msgid "Invited portal users and all internal users (public)"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
|
|
msgid "Is Follower"
|
|
msgstr "Je pratitelj"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.ticket.type,name:helpdesk.type_incident
|
|
msgid "Issue"
|
|
msgstr "Problem"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Issue credits notes"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_team_not_portal_show_rating_if_not_use_rating
|
|
msgid "It is necessary to enable customer ratings in the settings of your helpdesk team so that they can be displayed on the portal."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
|
|
msgid "Kanban Blocked Explanation"
|
|
msgstr "Kanban blokirano objašnjenje"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
|
|
msgid "Kanban Ongoing Explanation"
|
|
msgstr "Kanban objašnjenje u tijeku"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
|
|
msgid "Kanban State"
|
|
msgstr "Kanban stanje"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
|
|
msgid "Kanban State Label"
|
|
msgstr "Labela statusa u kanbanu"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
|
|
msgid "Kanban Valid Explanation"
|
|
msgstr "Kanban potvrđeno objašnjenje"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
|
|
msgid "Knowledge"
|
|
msgstr "Znanje"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed_value
|
|
msgid "Kpi Helpdesk Tickets Closed Value"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 3 months"
|
|
msgstr "Posljednja 3 mjeseca"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
msgid "Last 30 Days"
|
|
msgstr "Zadnjih 30 dana"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 30 days"
|
|
msgstr "Posljednih 30 dana"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
msgid "Last 7 Days"
|
|
msgstr "Zadnjih 7 dana"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 7 days"
|
|
msgstr "Posljednjih 7 dana"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
|
|
#, python-format
|
|
msgid "Last Stage Update"
|
|
msgstr "Posljednja faza ažuriranja"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__write_uid
|
|
msgid "Last Updated by"
|
|
msgstr "Promijenio"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__write_date
|
|
msgid "Last Updated on"
|
|
msgstr "Vrijeme promjene"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Late Activities"
|
|
msgstr "Posljednje aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Latest Ratings"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Let your customers answer each other's questions on a forum"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Let's create your first <b>ticket</b>."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Let's go back to the <b>kanban view</b> to get an overview of your next tickets."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Let's view your <b>team's tickets</b>."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
|
|
msgid "Live Chat"
|
|
msgstr "Čavrljanje"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Low Priority"
|
|
msgstr "Niski prioritet"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
|
|
msgid "Low priority"
|
|
msgstr "Niski prioritet"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
|
msgid "Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Make sure tickets are handled on time"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
|
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
|
|
msgid "Maximum number of working hours a ticket should take to reach the target stage, starting from the date it was created."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
|
msgid "Measure your customer satisfaction by sending rating requests when your tickets are solved."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
|
|
msgid "Medium"
|
|
msgstr "Medij"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Medium Priority"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
|
|
msgid "Medium priority"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_ir_ui_menu
|
|
msgid "Menu"
|
|
msgstr "Izbornik"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_mail_message
|
|
msgid "Message"
|
|
msgstr "Poruka"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
|
|
msgid "Message Delivery error"
|
|
msgstr "Greška pri isporuci poruke"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
|
|
msgid "Messages"
|
|
msgstr "Poruke"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
|
|
msgid "Minimum Priority"
|
|
msgstr "Minimalni prioritet"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
|
|
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_ir_module_module
|
|
msgid "Module"
|
|
msgstr "Modul"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
|
|
msgid "Move to Stage"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
|
|
msgid "My Activity Deadline"
|
|
msgstr "Rok za moju aktivnost"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "My Deadline"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "My Performance"
|
|
msgstr "Moja učinkovitost"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
msgid "My Teams"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#, python-format
|
|
msgid "My Tickets"
|
|
msgstr "Moje prijave"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__name
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "Name"
|
|
msgstr "Naziv"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Neutral face"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: model:helpdesk.stage,name:helpdesk.stage_new
|
|
#, python-format
|
|
msgid "New"
|
|
msgstr "Novi"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
|
|
msgid "New tickets will automatically be assigned to the team members that are available, according to their working hours and their time off."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Newest"
|
|
msgstr "Najnoviji"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
|
|
msgid "Next Activity Calendar Event"
|
|
msgstr "Događaj sljedećeg kalendara aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
|
|
msgid "Next Activity Deadline"
|
|
msgstr "Krajnji rok slijedeće aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
|
|
msgid "Next Activity Summary"
|
|
msgstr "Sažetak sljedeće aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
|
|
msgid "Next Activity Type"
|
|
msgstr "Tip sljedeće aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "No Rating"
|
|
msgstr "Nema ocjena"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
|
msgid "No SLA policies found. Let's create one!"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
|
msgid "No activity types found. Let's create one!"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
|
msgid "No data yet!"
|
|
msgstr "Nema još podataka!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
|
msgid "No stages found. Let's create one!"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
|
msgid "No tags found. Let's create one!"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid "No teams found"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
|
msgid "No teams found. Let's create one!"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
|
msgid "No tickets found"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
|
msgid "No tickets found. Let's create one!"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_type_action
|
|
msgid "No types found. Let's create one!"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "None"
|
|
msgstr "Ništa"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
|
msgid "Number of Actions"
|
|
msgstr "Broj akcija"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
|
|
msgid "Number of SLA Failed"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_successful
|
|
msgid "Number of SLA Success"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ongoing
|
|
msgid "Number of SLA in Progress"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
|
|
msgid "Number of Tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
|
msgid "Number of errors"
|
|
msgstr "Broj grešaka"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
|
msgid "Number of messages which requires an action"
|
|
msgstr "Broj poruka koje zahtijevaju aktivnost"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
|
msgid "Number of messages with delivery error"
|
|
msgstr "Broj poruka sa greškama pri isporuci"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Number of open tickets with at least one SLA failed."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
|
|
msgid "Number of other open tickets from the same partner"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
|
|
msgid "Number of other tickets from the same partner"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Number of tickets closed in the past 7 days."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Okay"
|
|
msgstr "U redu"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__oldest_unanswered_customer_message_date
|
|
msgid "Oldest Unanswered Customer Message Date"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
|
|
msgid "On Hold"
|
|
msgstr "Na čekanju"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
|
|
msgid "Ongoing"
|
|
msgstr "U tijeku"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#, python-format
|
|
msgid "Open"
|
|
msgstr "Otvori"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#, python-format
|
|
msgid "Open Tickets"
|
|
msgstr "Otvorene prijave"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
|
|
msgid "Open Time (hours)"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
|
|
msgid "Optional ID of a thread (record) to which all incoming messages will be attached, even if they did not reply to it. If set, this will disable the creation of new records completely."
|
|
msgstr "Opcionalni ID zapisa na kojeg će biti povezane sve dolazne poruke, čak i ako oni nisu odgovorili na njega. Ako je postavljeno, to će onemogućiti stvaranje novih zapisa u potpunosti."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_page
|
|
msgid "Our Customer Satisfaction"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
|
msgid "Our Ratings"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
|
|
msgid "Overview"
|
|
msgstr "Pregled"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_user_id
|
|
msgid "Owner"
|
|
msgstr "Vlasnik"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
|
|
msgid "Parent Model"
|
|
msgstr "Ishodni Model"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
|
msgid "Parent Record Thread ID"
|
|
msgstr "ID zapisa nadređenog"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
|
|
msgid "Parent model holding the alias. The model holding the alias reference is not necessarily the model given by alias_model_id (example: project (parent_model) and task (model))"
|
|
msgstr "Matični model sadrži pseudonim. Model sadrži alias referencu ali nije nužno da model daje alias_model_id (na primjer: projekt ( matični_model ) kraj zadatka (model))"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_partner_email_update
|
|
msgid "Partner Email will Update"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_partner_phone_update
|
|
msgid "Partner Phone will Update"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
|
|
msgid "Partner Tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
|
|
msgid ""
|
|
"People to whom this helpdesk team and its tickets will be visible.\n"
|
|
"\n"
|
|
"- Invited internal users: internal users can access the team and the tickets they are following. This access can be modified on each ticket individually by adding or removing the user as follower.\n"
|
|
"A user with the helpdesk > administrator access right level can still access this team and its tickets, even if they are not explicitely part of the followers.\n"
|
|
"\n"
|
|
"- All internal users: all internal users can access the team and all of its tickets without distinction.\n"
|
|
"\n"
|
|
"- Invited portal users and all internal users: all internal users can access the team and all of its tickets without distinction.\n"
|
|
"Portal users can only access the tickets they are following. This access can be modified on each ticket individually by adding or removing the portal user as follower."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "People to whom this team and its tickets will be visible"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
|
msgid "Percentage of happy ratings"
|
|
msgstr "Postotak zadovoljavajućih ocjena"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Percentage of tickets that were closed without failing any SLAs."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Percentage of tickets whose SLAs have successfully been reached on time over the total number of tickets closed within the past 7 days."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Performance"
|
|
msgstr "Izvođenje"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
|
|
msgid "Performance Analysis"
|
|
msgstr "Analiza učinkovitosti"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
|
|
msgid "Period of inactivity after which tickets will be automatically closed."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Phone"
|
|
msgstr "Telefon"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Plan onsite interventions"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
#, python-format
|
|
msgid "Please enter a number."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
#, python-format
|
|
msgid "Please enter a percentage below 100."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
#, python-format
|
|
msgid "Please enter a positive value."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
|
|
msgid ""
|
|
"Policy to post a message on the document using the mailgateway.\n"
|
|
"- everyone: everyone can post\n"
|
|
"- partners: only authenticated partners\n"
|
|
"- followers: only followers of the related document or members of following channels\n"
|
|
msgstr ""
|
|
"Pravila za objavu poruke na dokumentu putem poštanskog sandučića.\n"
|
|
"- svatko: svatko može objaviti poruku\n"
|
|
"- partneri: samo autentificirani partner\n"
|
|
"- pratitelji: samo pratitelji srodne dokumentacije\n"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
|
|
msgid "Portal Access URL"
|
|
msgstr "URL za pristup portalu"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#, python-format
|
|
msgid "Portal users will be removed from the followers of the team and its tickets."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Priority"
|
|
msgstr "Prioritet"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility_warning
|
|
msgid "Privacy Visibility Warning"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
|
|
msgid "Properties"
|
|
msgstr "Svojstva"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Publish this team's ratings on your website"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.ticket.type,name:helpdesk.type_question
|
|
msgid "Question"
|
|
msgstr "Pitanje"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
msgid "Rated Tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "Rating"
|
|
msgstr "Ocjena"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Rating (/5)"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
|
|
msgid "Rating Avg Text"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
|
|
msgid "Rating Last Feedback"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
|
|
msgid "Rating Last Image"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
|
|
msgid "Rating Last Value"
|
|
msgstr "Zadnja ocjena"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
|
|
msgid "Rating Satisfaction"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
|
|
msgid "Rating Text"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
|
|
msgid "Rating count"
|
|
msgstr "Broj ocjena"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
|
|
msgid "Ratings"
|
|
msgstr "Ocjene"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__portal_show_rating
|
|
msgid "Ratings on Website"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
|
msgid "Reach Stage"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
|
|
msgid "Reached"
|
|
msgstr "Dostigao"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
|
|
msgid "Reached Date"
|
|
msgstr "Dosegnut datum"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
|
|
#, python-format
|
|
msgid "Ready"
|
|
msgstr "Spremno"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Receive notifications whenever tickets are created, rated or discussed on in this team"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
|
|
msgid "Record Thread ID"
|
|
msgstr "ID niti zapisa"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
|
|
msgid "Red"
|
|
msgstr "Crveno"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
|
|
msgid "Red Kanban Label"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Reference"
|
|
msgstr "Vezna oznaka"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_refund_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_refund_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_cancel
|
|
msgid "Refund Canceled"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_refund_posted
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_refund_posted
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_posted
|
|
msgid "Refund Posted"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
|
|
msgid "Refunds"
|
|
msgstr "Povrati"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_repair
|
|
msgid "Repair"
|
|
msgstr "Popravak"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_repair_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_repair_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_cancel
|
|
msgid "Repair Canceled"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_repair_done
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_repair_done
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_done
|
|
msgid "Repair Done"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
|
|
msgid "Repairs"
|
|
msgstr "Popravci"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "Reported on"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
|
|
msgid "Reporting"
|
|
msgstr "Izvještavanje"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
|
|
msgid "Responsible User"
|
|
msgstr "Odgovorna osoba"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Restore"
|
|
msgstr "Obnovi"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_return_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_return_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_cancel
|
|
msgid "Return Canceled"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_return_done
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_return_done
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_done
|
|
msgid "Return Done"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Return faulty products"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
|
|
msgid "Returns"
|
|
msgstr "Povrati"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
msgid "SLA"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
msgid "SLA Deadline"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "SLA Failed"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "SLA Policies"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
|
|
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
|
|
msgid "SLA Policies that will automatically apply to the tickets submitted by this customer."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "SLA Policy"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
|
|
msgid "SLA Policy Description"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_reached_datetime
|
|
msgid "SLA Reached Date"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
|
|
msgid "SLA Stage"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
msgid "SLA Status"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "SLA Status Analysis"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_fail
|
|
msgid "SLA Status Failed"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "SLA Success"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "SLA Success Rate"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "SLA in Progress"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "SLAs"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
|
msgid "SMS Delivery error"
|
|
msgstr "Greška u slanju SMSa"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Sad face"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Sample"
|
|
msgstr "Uzorak"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Satisfied"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Save this ticket and the modifications you've made to it."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Schedule your <b>activity</b>."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Search <span class=\"nolabel\"> (in Content)</span>"
|
|
msgstr "Traži <span class=\"nolabel\">(U sadržaju)</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
msgid "Search SLA Policies"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Search in Assigned to"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Search in Messages"
|
|
msgstr "Traži u porukama"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Search in Reference"
|
|
msgstr "Traži u referencama"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Search in Stage"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
|
|
msgid "Security Token"
|
|
msgstr "Sigurnosni token"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Select the <b>customer</b> of your ticket."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Self-Service"
|
|
msgstr "Samo usluga"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
|
|
msgid "Send Email"
|
|
msgstr "Pošalji e-mail"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Send broken products for repair"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__sequence
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sequence
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__sequence
|
|
msgid "Sequence"
|
|
msgstr "Sekvenca"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_service
|
|
msgid "Service"
|
|
msgstr "Usluga"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Set an Alias Domain"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Set an Email Template on Stages"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
|
|
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
|
|
msgid "Set this template on a project's stage to automate email when tasks reach stages"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Settings"
|
|
msgstr "Postavke"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.model_helpdesk_ticket_action_share
|
|
msgid "Share"
|
|
msgstr "Podjeli"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Share presentations and videos, and organize them into courses"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_use_rating
|
|
msgid "Show Customer Ratings"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__show_knowledge_base
|
|
msgid "Show Knowledge Base"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_use_sla
|
|
msgid "Show SLA Policies"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Show all records which has next action date is before today"
|
|
msgstr "Prikazuje sve zapise kojima je sljedeći datum akcije prije danas"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
|
|
msgid "Sla"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_solved
|
|
msgid "Solved"
|
|
msgstr "Riješeno"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
|
|
msgid "Source"
|
|
msgstr "Izvor"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#, python-format
|
|
msgid "Stage"
|
|
msgstr "Faza"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
|
|
msgid "Stage Changed"
|
|
msgstr "Promijenjen status"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Stage Description and States Meaning"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Stage Search"
|
|
msgstr "Pretraga faza"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
|
|
msgid "Stages"
|
|
msgstr "Faze"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stages_active
|
|
msgid "Stages Active"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
|
|
msgid "Stages To Delete"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
|
|
msgid "Stages the team will use. This team's tickets will only be able to be in these stages."
|
|
msgstr "Faze koje će tim koristiti. Prijave ovog tima moći će biti samo u ovim fazama."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Status"
|
|
msgstr "Status"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
|
|
msgid ""
|
|
"Status based on activities\n"
|
|
"Overdue: Due date is already passed\n"
|
|
"Today: Activity date is today\n"
|
|
"Planned: Future activities."
|
|
msgstr ""
|
|
"Status po aktivnostima\n"
|
|
"U kašnjenju: Datum aktivnosti je već prošao\n"
|
|
"Danas: Datum aktivnosti je danas\n"
|
|
"Planirano: Buduće aktivnosti."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
|
|
#, python-format
|
|
msgid "Subject"
|
|
msgstr "Predmet"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
|
|
msgid "Success Rate"
|
|
msgstr "Postotak uspjeha"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
|
|
msgid "Success Rate Analysis"
|
|
msgstr "Analiza postotka uspjeha"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
|
|
msgid "Success SLA Policy"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_tree
|
|
msgid "Tag"
|
|
msgstr "Oznaka"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
|
|
msgid "Tags"
|
|
msgstr "Oznake"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
|
msgid "Tags are perfect for organizing your tickets."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Target"
|
|
msgstr "Cilj"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_rating
|
|
msgid "Target Customer Rating"
|
|
msgstr "Ciljana ocjena kupaca"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_stage_id
|
|
msgid "Target Stage"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_success
|
|
msgid "Target Success Rate"
|
|
msgstr "Ciljani postotak uspjeha"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_closed
|
|
msgid "Target Tickets to Close"
|
|
msgstr "Ciljane prijave za zatvaranje"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Task in progress. Click to block or set as done."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Task is blocked. Click to unblock or set as done."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Team"
|
|
msgstr "Tim"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
|
|
msgid "Team Members"
|
|
msgstr "Članovi tima"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
msgid "Team Search"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_privacy_visibility
|
|
msgid "Team Visibility"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
|
|
msgid "Teams"
|
|
msgstr "Timovi"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
|
|
msgid "Templates"
|
|
msgstr "Predlošci"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
|
|
msgid "The model (Odoo Document Kind) to which this alias corresponds. Any incoming email that does not reply to an existing record will cause the creation of a new record of this model (e.g. a Project Task)"
|
|
msgstr "Model (Odoo vrsta dokumenta) na koje se ovaj alias odgovara. Svaki dolazni e-mail koji ne odgovara na postojeći zapis uzrokovati će stvaranje novog zapisa ovog modela (npr. projektni zadatak)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
|
|
msgid "The name of the email alias, e.g. 'jobs' if you want to catch emails for <jobs@example.odoo.com>"
|
|
msgstr "Ime e-mail aliasa, npr. 'poslovi' ako žele uhvatiti e-poštu za<jobs@example.odoo.com>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_user_id
|
|
msgid "The owner of records created upon receiving emails on this alias. If this field is not set the system will attempt to find the right owner based on the sender (From) address, or will use the Administrator account if no system user is found for that address."
|
|
msgstr "Vlasnik zapisa kreiranih nakon primitka e-mailova na taj alias. Ako ovo polje nije postavljeno sustav će pokušati pronaći pravog vlasnika na temelju adrese pošiljatelja (od), ili će koristiti administratorski račun ako ne pronađe sistemskog korisnika za tu adresu."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "The team does not allow ticket closing through portal"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
|
msgid "The time spent in these stages won't be taken into account in the calculation of the SLA."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#, python-format
|
|
msgid "The visibility of the team needs to be set as \"Invited portal users and all internal users\" in order to use the website form."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "There are currently no Ticket for your account."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_page
|
|
msgid "There are no ratings yet."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
|
msgid "This"
|
|
msgstr "Ovaj"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "This SLA Policy will apply to tickets matching ALL of the following criteria:"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
|
|
msgid "This is a name that helps you keep track of your different campaign efforts, e.g. Fall_Drive, Christmas_Special"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
|
|
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
|
|
msgstr "Ovo je način isporuke, na pr. Razglednica, e-pošta ili natpisni oglas"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
|
|
msgid "This is the source of the link, e.g. Search Engine, another domain, or name of email list"
|
|
msgstr "Ovo je izvor poveznice, npr. Tražilica, druga domena ili naziv popisa e-adresa"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "This step is done. Click to block or set in progress."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
msgid "This will archive the stages and all of the tickets they contain from the following teams:"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
|
msgid "Those represent the different categories of things you have to do (e.g. \"Call\" or \"Send email\")."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Three stars, maximum score"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Ticket"
|
|
msgstr "Prijava"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
|
|
msgid "Ticket Analysis"
|
|
msgstr "Analiza prijave"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
|
|
msgid "Ticket Closed"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__ticket_count
|
|
msgid "Ticket Count"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
|
|
msgid "Ticket Create Date"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
|
|
msgid "Ticket Created"
|
|
msgstr "Kreirana prijava"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_deadline
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline
|
|
msgid "Ticket Deadline"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
|
|
msgid "Ticket IDs Sequence"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
|
|
msgid "Ticket Properties"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
|
|
msgid "Ticket Rated"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
|
|
msgid "Ticket SLA Status"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_stage_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_stage_id
|
|
msgid "Ticket Stage"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_stage
|
|
msgid "Ticket Stage Changed"
|
|
msgstr "Faza prijave je promijenjena"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
|
msgid "Ticket Title"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_type_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_type_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
msgid "Ticket Type"
|
|
msgstr "Vrsta ulaznice"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#, python-format
|
|
msgid "Ticket closed by the customer"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
|
|
msgid "Ticket created"
|
|
msgstr "Kreirana prijava"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
|
#, python-format
|
|
msgid "Tickets"
|
|
msgstr "Prijave"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
|
|
#, python-format
|
|
msgid "Tickets Analysis"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
|
|
msgid "Tickets Closed"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Tickets Search"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
|
|
msgid "Tickets in a folded stage are considered as closed."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
|
|
msgid "Time Billing"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
|
|
msgid "Time to close (hours)"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
|
|
msgid "Time to first assignment (hours)"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
|
|
msgid "Timesheets"
|
|
msgstr "Kontrolne kartice"
|
|
|
|
#. module: helpdesk
|
|
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
|
|
msgid "Tip: Create tickets from incoming emails"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
|
msgid ""
|
|
"To get things done, plan activities and use the ticket status.<br>\n"
|
|
" Collaborate efficiently by chatting in real-time or via email."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Today"
|
|
msgstr "Danas"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Today Activities"
|
|
msgstr "Današnje aktivnosti"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Today Average Rating"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
|
|
msgid "Total Exchange Time in Hours"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track & Bill Time"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track customer satisfaction on tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
msgid "Track the performance of your teams, the success rate of your tickets, and how quickly you reach your service level agreements (SLAs)."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track the time spent on tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
|
|
msgid "Twitter"
|
|
msgstr "Twitter"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#, python-format
|
|
msgid "Two stars, with a maximum of three"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_type_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Type"
|
|
msgstr "Vrsta"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
|
msgid "Type of the exception activity on record."
|
|
msgstr "Vrsta aktivnosti iznimke na zapisu."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_type_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_type_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_type_menu
|
|
msgid "Types"
|
|
msgstr "Tipovi"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_type_action
|
|
msgid "Types are perfect for categorizing your tickets."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#, python-format
|
|
msgid "Unarchive Tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#, python-format
|
|
msgid "Unassigned"
|
|
msgstr "Nedodjeljen"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
msgid "Unassigned Tickets"
|
|
msgstr "Nedodijeljene prijave"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Unread Messages"
|
|
msgstr "Nepročitane poruke"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#, python-format
|
|
msgid "Urgent"
|
|
msgstr "Hitno"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Use <b>activities</b> to organize your daily work."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
|
|
msgid "Use Coupons"
|
|
msgstr "Koristi Kupone"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_credit_notes
|
|
msgid "Use Credit Notes"
|
|
msgstr "Koristi odobrenja"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_rating
|
|
msgid "Use Customer Ratings"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_product_repairs
|
|
msgid "Use Repairs"
|
|
msgstr "Koristi Popravke"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_product_returns
|
|
msgid "Use Returns"
|
|
msgstr "Koristi povrate"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid ""
|
|
"Use the chatter to <b>send emails</b> and communicate efficiently with your customers. \n"
|
|
" Add new people to the followers' list to make them aware of the progress of this ticket."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_users
|
|
#: model:res.groups,name:helpdesk.group_helpdesk_user
|
|
msgid "User"
|
|
msgstr "Korisnik"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
|
|
msgid "VIP Support"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
|
|
msgid "Visibility"
|
|
msgstr "Vidljivost"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Visibility & Assignment"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
#, python-format
|
|
msgid "Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to start.</i>"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "We hope to have addressed your request satisfactorily. If you no longer need our assistance, please close this ticket. Thank you for your collaboration."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
|
|
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
|
|
msgid ""
|
|
"We provide 24/7 support, Monday through Friday. Ticket responses are usually provided within 2 working days.<br>\n"
|
|
" Support is mainly provided in English. We can also assist in Spanish, French, and Dutch."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_website
|
|
msgid "Website"
|
|
msgstr "Web stranica"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
|
|
msgid "Website Form"
|
|
msgstr "Forum web stranice"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__website_message_ids
|
|
msgid "Website Messages"
|
|
msgstr "Poruke webstranica"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
|
|
msgid "Website communication history"
|
|
msgstr "Povijest komunikacije Web stranice"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
|
|
msgid "Working Hours"
|
|
msgstr "Radni sati"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
|
|
msgid "Working Hours to Assign"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
|
|
msgid "Working Hours to Close"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
|
msgid "Working Hours to Reach SLA"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
|
msgid "Working hours exceeded for reached SLAs compared with deadline. Positive number means the SLA was reached after the deadline."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
|
|
msgid "Working hours used to determine the deadline of SLA Policies."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Would you like to unarchive all of the tickets contained in these stages as well?"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "You cannot delete stages containing tickets. You can either archive them or first delete all of their tickets."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "You cannot delete stages containing tickets. You should first delete all of their tickets."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
|
|
msgid "You cannot have negative targets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
|
msgid "You completed all your tickets on time."
|
|
msgstr "Sve zadatke ste dovršili na vrijeme."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "e.g. Close urgent tickets within 36 hours"
|
|
msgstr "npr. zatvori hitne prijave unutar 36 sati"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "e.g. Customer Care"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
|
msgid "e.g. Product arrived damaged"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_tree
|
|
msgid "e.g. Question"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "generate tickets in your pipeline."
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
|
msgid "has been created from ticket:"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.helpdesk_ratings_server_action
|
|
msgid "helpdesk view rating"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "team search"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#, python-format
|
|
msgid "tickets"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
|
|
msgid "{{ object.company_id.name or object.user_id.company_id.name or 'Helpdesk' }}: Service Rating Request"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
|
|
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
|
|
msgid "{{ object.display_name }}"
|
|
msgstr ""
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "{{rating.res_name if t['is_helpdesk_user'] else ''}}"
|
|
msgstr ""
|