48 lines
2.8 KiB
Python
48 lines
2.8 KiB
Python
# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from odoo import models
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class MailMessage(models.Model):
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_inherit = 'mail.message'
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def _message_format(self, fnames, format_reply=True, legacy=False):
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"""Override to remove email_from and to return the livechat username if applicable.
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A third param is added to the author_id tuple in this case to be able to differentiate it
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from the normal name in client code.
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In addition, if we are currently running a chatbot.script, we include the information about
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the chatbot.message related to this mail.message.
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This allows the frontend display to include the additional features
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(e.g: Show additional buttons with the available answers for this step). """
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vals_list = super()._message_format(fnames=fnames, format_reply=format_reply, legacy=legacy)
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for vals in vals_list:
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message_sudo = self.browse(vals['id']).sudo().with_prefetch(self.ids)
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mail_channel = self.env['mail.channel'].browse(message_sudo.res_id) if message_sudo.model == 'mail.channel' else self.env['mail.channel']
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if mail_channel.channel_type == 'livechat':
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if message_sudo.author_id:
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vals.pop('email_from')
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if message_sudo.author_id.user_livechat_username:
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vals['author'] = {
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'id': message_sudo.author_id.id,
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'user_livechat_username': message_sudo.author_id.user_livechat_username,
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}
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# sudo: chatbot.script.step - members of a channel can access the current chatbot step
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if mail_channel.chatbot_current_step_id \
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and message_sudo.author_id == mail_channel.chatbot_current_step_id.sudo().chatbot_script_id.operator_partner_id:
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chatbot_message_id = self.env['chatbot.message'].sudo().search([
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('mail_message_id', '=', message_sudo.id)], limit=1)
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if chatbot_message_id.script_step_id:
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vals['chatbot_script_step_id'] = chatbot_message_id.script_step_id.id
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if chatbot_message_id.script_step_id.step_type == 'question_selection':
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vals['chatbot_step_answers'] = [{
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'id': answer.id,
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'label': answer.name,
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'redirect_link': answer.redirect_link,
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} for answer in chatbot_message_id.script_step_id.answer_ids]
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if chatbot_message_id.user_script_answer_id:
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vals['chatbot_selected_answer_id'] = chatbot_message_id.user_script_answer_id.id
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return vals_list
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