79 lines
2.5 KiB
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79 lines
2.5 KiB
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Generate leads/opportunities from your website contact page
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Automating the lead/opportunity generation will considerably improve
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your efficiency. Any visitor using the contact form on your website will
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create a lead/opportunity in the pipeline.
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Use the contact us on your website
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==================================
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You should first go to your website app.
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|image0|\ |image1|
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With the CRM app installed, you benefit from ready-to-use contact form
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on your Odoo website that will generate leads/opportunities
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automatically.
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.. image:: media/generate_from_website03.png
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:align: center
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To change to a specific sales channel, go to :menuselection:`Website
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--> Configuration --> Settings` under *Communication* you will find the
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Contact Form info and where to change the *Sales Channel* or
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*Salesperson*.
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.. image:: media/generate_from_website04.png
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:align: center
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Create a custom contact form
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============================
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You may want to know more from your visitor when they use they want to
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contact you. You will then need to build a custom contact form on your
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website. Those contact forms can generate multiple types of records in
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the system (emails, leads/opportunities, project tasks, helpdesk
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tickets, etc...)
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Configuration
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=============
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You will need to install the free *Form Builder* module. Only
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available in Odoo Enterprise.
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.. image:: media/generate_from_website05.png
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:align: center
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Create a custom contact form
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----------------------------
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From any page you want your contact form to be in, in edit mode, drag
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the form builder in the page and you will be able to add all the fields
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you wish.
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.. image:: media/generate_from_website06.png
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:align: center
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By default any new contact form will send an email, you can switch to
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lead/opportunity generation in *Change Form Parameters*.
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.. note::
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If the same visitors uses the contact form twice, the second
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information will be added to the first lead/opportunity in the chatter.
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Generate leads instead of opportunities
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=======================================
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When using a contact form, it is advised to use a qualification step
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before assigning to the right sales people. To do so, activate *Leads*
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in CRM settings and refer to :doc:`convert`.
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.. |image0| image:: ./media/generate_from_website01.png
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:width: 1.04401in
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:height: 1.16146in
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.. |image1| image:: ./media/generate_from_website02.png
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:width: 1.43229in
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:height: 1.16244in
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