[IMP] getting_started: Replace old doc

getting_started/documentation.rst

@@ -1,458 +1,250 @@
-:banner: banners/getting_started.jpg
-
-==========================
-Odoo Online Implementation
-==========================
-
-This document summarizes **Odoo Online's services**, our Success Pack
-**implementation methodology**, and best practices to get started
-with our product.
-
-*We recommend that new Odoo Online customers read this document before
-the kick-off call with our project manager. This way, we save time and
-don't have to use your hours from the success pack discussing the
-basics.*
-
-*If you have not read this document, our project manager will review
-this with you at the time of the kick-off call.*
-
-Getting Started
-===============
-
-Do not wait for the kick-off meeting to begin playing with the software.
-The more exposure you have with Odoo, the more time you will save later
-during the implementation.
-
-Once you purchase an Odoo Online subscription, you will receive
-instructions by email on how to activate or create your database. From
-this email, you can activate your existing Odoo database or create a new
-one from scratch.
-
-If you did not receive this email, e.g. because the payment was made by
-someone else in your company, contact our support team using our 
-`online support form <https://www.odoo.com/help>`__.
-
-.. image:: media/getting_started02.png
-    :align: center
-
-Fill in the sign-in or sign-up screens and you will get your first Odoo
-database ready to be used. 
-
-In order to familiarize yourself with the user interface, take a few
-minutes to create records: *products, customers, opportunities* or
-*projects/tasks*. Follow the blinking dots, they give you tips about
-the user interface as shown in the picture below.
-
-+----------------+----------------+
-|  |left_pic|    | |right_pic|    |
-+----------------+----------------+
-
-Once you get used to the user interface, have a look at the
-implementation planners. These are accessible from the Settings app, or
-from the top progress bar on the right hand side of the main
-applications.
-
-.. image:: media/getting_started05.png
-    :align: center
-
-These implementation planners will:
-
--  help you define your goals and KPIs for each application,
-
--  guide you through the different configuration steps,
-
--  and provide you with tips and tricks to getting the most out of Odoo.
-
-Fill in the first steps of the implementation planner (goals,
-expectations and KPIs). Our project manager will review them with you
-during the implementation process.
-
-.. image:: media/getting_started06.png
-    :align: center
-
-If you have questions or need support, our project manager will guide
-you through all the steps. But you can also:
-
--   Read the documentation on our website:
-    `https://www.odoo.com/documentation/user <https://www.odoo.com/documentation/user>`__
-    
--   Watch the videos on our eLearning platform (free with your first Success Pack):
-    `https://odoo.thinkific.com/courses/odoo-functional <https://odoo.thinkific.com/courses/odoo-functional>`__
-    
--   Watch the webinars on our 
-    `Youtube channel <https://www.youtube.com/user/OpenERPonline>`__    
-
--   Or send your questions to our online support team through our
-    `online support form <https://www.odoo.com/help>`__.
-
-What do we expect from you?
-===========================
-
-We are used to deploying fully featured projects within 25 to 250 hours of
-services, which is much faster than any other ERP vendor on the market.
-Most projects are completed between 1 to 9 calendar months.
-
-But what really **differentiates between a successful implementation and
-a slow one, is you, the customer!** From our experience, when our customer 
-is engaged and proactive the implementation is smooth.
-
-Your internal implementation manager
-------------------------------------
-
-We ask that you maintain a single point of contact within your company to 
-work with our project manager on your Odoo implementation. This is to ensure 
-efficiency and a single knowledge base in your company. 
-Additionally, this person must:
-
--   **Be available at least 2 full days a week** for the project,
-    otherwise you risk slowing down your implementation. More is better with
-    the fastest implementations having a full time project manager.
-
--   **Have authority to take decisions** on their own. Odoo usually
-    transforms all departments within a company for the better. There 
-    can be many small details that need quick turnarounds for answers and
-    if there is too much back and forth between several internal decision 
-    makers within your company it could potentially seriously slow everything down.
-
--   **Have the leadership** to train and enforce policies internally with full support
-    from all departments and top management, or be part of top management.
-
-Integrate 90% of your business, not 100%
-----------------------------------------
-
-You probably chose Odoo because no other software allows for such a high
-level of automation, feature coverage, and integration. But **don't be an
-extremist.**
-
-Customizations cost you time, money, are more complex to maintain, add risks
-to the implementation, and can cause issues with upgrades.
-
-Standard Odoo can probably cover 90% of your business processes and requirements.
-Be flexible on the remaining 10%, otherwise that 10% will cost you twice the original
-project price. One always underestimates the hidden costs of customization.
-
--   **Do it the Odoo way, not yours.** Be flexible, use Odoo the way it
-    was designed. Learn how it works and don't try to replicate the
-    way your old system(s) work.
-
--   **The project first, customizations second.** If you really want to
-    customize Odoo, phase it towards the end of the project, ideally
-    after having been in production for several months. Once a customer 
-    starts using Odoo, they usually drop about 60% of their customization
-    requests as they learn to perform their workflows out of the box, or 
-    the Odoo way. It is more important to have all your business processes 
-    working than customizing a screen to add a few fields here and there 
-    or automating a few emails.
-
-Our project managers are trained to help you make the right decisions and
-measure the tradeoffs involved but it is much easier if you are aligned
-with them on the objectives. Some processes may take more time than your 
-previous system(s), however you need to weigh that increase in time with 
-other decreases in time for other processes. If the net time spent is 
-decreased with your move to Odoo than you are already ahead.
-
-Invest time in learning Odoo
-----------------------------
-
-Start your free trial and play with the system. The more comfortable you
-are navigating Odoo, the better your decisions will be and the quicker
-and easier your training phases will be.
-
-Nothing replaces playing with the software, but here are some extra
-resources:
-
--   Documentation:
-    `https://www.odoo.com/documentation/user <https://www.odoo.com/documentation/user>`__
-
--   Introduction Videos:
-    `https://www.odoo.com/r/videos <https://www.odoo.com/r/videos>`__
-
--   Customer Reviews:
-    `https://www.odoo.com/blog/customer-reviews-6 <https://www.odoo.com/blog/customer-reviews-6>`__
-
-Get things done
----------------
-
-Want an easy way to start using Odoo? Install Odoo Notes to manage your
-to-do list for the implementation:
-`https://www.odoo.com/page/notes <https://www.odoo.com/page/notes>`__.
-From your Odoo home, go to Apps and install the Notes application.
-
-.. image:: media/getting_started07.png
-    :align: center
-
-This module allows you to:
-
--   Manage to-do lists for better interactions with your consultant;
-
--   Share Odoo knowledge & good practices with your employees;
-
--   Get acquainted with all the generic tools of Odoo: Messaging,
-    Discussion Groups, Kanban Dashboard, etc.
-
-.. image:: media/getting_started08.png
-    :align: center
-
-.. tip::
-    This application is even compatible with the Etherpad platform
-    (http://etherpad.org). To use these collaborative pads rather than
-    standard Odoo Notes, install the following add-on: Memos Pad.
-
-What should you expect from us?
-===============================
-
-Subscription Services
----------------------
-
-Cloud Hosting
-~~~~~~~~~~~~~
-
-Odoo provides a top notch cloud infrastructure including backups in
-three different data centers, database replication, the ability to
-duplicate your instance in 10 minutes, and more!
-
--   Odoo Online SLA:
-    `https://www.odoo.com/page/odoo-online-sla <https://www.odoo.com/page/odoo-online-sla>`__\
-
--   Odoo Online Security:
-    `https://www.odoo.com/page/security <https://www.odoo.com/fr_FR/page/security>`__
-
--   Privacy Policies:
-    `https://www.odoo.com/page/odoo-privacy-policy <https://www.odoo.com/page/odoo-privacy-policy>`__
-
-Support
-~~~~~~~
-
-Your Odoo Online subscription includes **unlimited 24hr support at no extra
-cost, Monday to Friday**. Our teams are located around the world to ensure you
-have support, no matter your location. Your support representative could be
-communicating to you from San Francisco, Belgium, or India!
-
-What kind of support is included?
-
-- Providing you with relevant material (guidelines, product documentation,
-  etc...)
-- Answers to issues that you may encounter in your standard Odoo database (eg.
-  “I cannot close my Point of Sale” or “I cannot find my sales KPIs?”)
-- Questions related to your account, subscription, or billing
-- Bug resolution (blocking issues or unexpected behaviour not due to
-  misconfiguration or customization)
-- Issues that might occur in a test database after upgrading to a newer version
-
-*Odoo Support does not make changes to your production database, but gives you
-the material and knowledge to do it yourself!*
-
-What kind of support is not included?
-
-- Questions that require us to understand your business processes in order to
-  help you implement your database
-- Training on how to use our software (we will direct you to our many resources)
-- Importation of documents into your database
-- Guidance on which configurations to apply inside of an application or the database
-- How to set up configuration models (Examples include: Inventory Routes,
-  Payment Terms, Warehouses, etc)
-- Questions or issues related to specific developments or customizations done
-  either by Odoo or a third party (this is specific only to your database or
-  involving code)
-
-You can get this type of support with a `Success Pack <https://www.odoo.com/pricing-packs>`__.
-With a pack, one of our consultants will analyze the way your business runs and
-tell you how you can get the most out of your Odoo Database. We will handle all
-configurations and coach you on how to use Odoo.
-
-Our support team can be contacted through our
-`online support form <https://www.odoo.com/help>`__.
-
-
-Upgrades
-~~~~~~~~
-
-Once every two months, Odoo releases a new version. You will get an
-upgrade button within the **Manage Your Databases** screen. Upgrading your
-database is at your own discretion, but allows you to benefit from new
-features.
-
-We provide the option to upgrade in a test environment so that you can
-evaluate a new version or train your team before the rollout. Simply
-fill our `online support form <https://www.odoo.com/help>`__ to make this request.
-
-Success Pack Services
----------------------
-
-The Success Pack is a package of premium hour-based services performed by
-a dedicated project manager and business analyst. The initial allotted hours
-you purchased are purely an estimate and we do not guarantee completion of 
-your project within the first pack. We always strive to complete projects 
-within the initial allotment however any number of factors can contribute
-to us not being able to do so; for example, a scope expansion (or "Scope Creep")
-in the middle of your implementation, new detail discoveries, or an increase
-in complexity that was not apparent from the beginning.
-
-The list of services according to your Success Pack is detailed online:
-`https://www.odoo.com/pricing-packs <https://www.odoo.com/pricing-packs>`__
-
-The goal of the project manager is to help you get to production within
-the defined time frame and budget, i.e. the initial number of hours
-defined in your Success Pack.
-
-His/her role includes:
-
--   **Project Management:** Review of your objectives & expectations,
-    phasing of the implementation (roadmap), mapping your
-    business needs to Odoo features.
-
--   **Customized Support:** By phone, email or webinar.
-
--   **Training, Coaching, and Onsite Consulting:** Remote trainings via
-    screen sharing or training on premises. For on-premise training
-    sessions, you will be expected to pay extra for travel expenses
-    and accommodations for your consultant.
-
--   **Configuration:** Decisions about how to implement specific needs in
-    Odoo and advanced configuration (e.g. logistic routes, advanced
-    pricing structures, etc.)
-
--   **Data Import**: We can do it or assist you on how to do it with a
-    template prepared by the project manager.
-
-If you have subscribed to **Studio**, you benefit from the following
-extra services:
-
--   **Customization of screens:** Studio takes the Drag and Drop approach to
-    customize most screens in any way you see fit.
-
--   **Customization of reports (PDF):** Studio will not allow you
-    to customize the reports yourself, however our project managers have 
-    access to developers for advanced customizations. 
-
--   **Website design:** Standard themes are provided to get started at
-    no extra cost. However, our project manager can coach you on how to utilize
-    the building blocks of the website designer. The time spent will consume
-    hours of your Success Pack.
-
--   **Workflow automations:** Some examples include setting values in fields based on
-    triggers, sending reminders by emails, automating actions, etc.
-    For very advanced automations, our project managers have access
-    to Odoo developers.
-    
-If any customization is needed, Odoo Studio App will be required. Customizations 
-made through Odoo Studio App will be maintained and upgraded at each Odoo upgrade, 
-at no extra cost.
-
-All time spent to perform these customizations by our Business Analysts will be 
-deducted from your Success Pack.
-
-In case of customizations that cannot be done via Studio and would require a 
-developer’s intervention, this will require Odoo.sh, please speak to your 
-Account Manager for more information. Additionally, any work performed by a 
-developer will add a recurring maintenance fee to your subscription to cover 
-maintenance and upgrade services. This cost will be based on hours spent by 
-the developer: 4€ or $5/month, per hour of development will be added to the 
-subscription fee.
-
-**Example:** A customization that took 2 hours of development will cost:
-2 hours deducted from the Success Pack for the customization development
-2 * $5 = $10/month as a recurring fee for the maintenance of this customization
-
-Implementation Methodology
-==========================
-
-We follow a **lean and hands-on methodology** that is used to put
-customers in production in a short period of time and at a low cost.
-
-After the kick-off meeting, we define a phasing plan to deploy Odoo
-progressively, by groups of apps.
-
-.. image:: media/getting_started09.png
-    :align: center
-
-The goal of the **Kick-off call** is for our project manager to come
-to an understanding of your business in order to propose an
-implementation plan (phasing). Each phase is the deployment of a set of
-applications that you will fully use in production at the end of the
-phase.
-
-For every phase, the steps are the following:
-
-1.  **Onboarding:** Odoo's project manager will review Odoo's business
-    flows with you, according to your business. The goal is to train
-    you, validate the business process and configure according to
-    your specific needs.
-
-2.  **Data:** Created manually or imported from your existing system.
-    You are responsible for exporting the data from your existing system
-    and Odoo's project manager will import them in Odoo.
-
-3.  **Training:** Once your applications are set up, your data imported, and
-    the system is working smoothly, you will train your users. There will 
-    be some back and forth with your Odoo project manager to answer questions 
-    and process your feedback.
-
-4.  **Production**: Once everyone is trained, your users start using
-    Odoo.
-
-Once you are comfortable using Odoo, we will fine-tune the process and
-**automate** some tasks and do the remaining customizations (**extra
-screens and reports**).
-
-Once all applications are deployed and users are comfortable with Odoo,
-our project manager will not work on your project anymore (unless you
-have new needs) and you will use the support service if you have further
-questions.
-
-Managing your databases
-=======================
-
-To access your databases, go to Odoo.com, sign in and click **My
-Databases** in the drop-down menu at the top right corner.
-
-.. image:: media/getting_started10.png
-    :align: center
-
-Odoo gives you the opportunity to test the system before going live or
-before upgrading to a newer version. Do not mess up your working
-environment with test data!
-
-For those purposes, you can create as many free trials as you want
-(each available for 15 days). Those instances can be instant copies of your
-working environment. To do so, go to the Odoo.com account in **My
-Organizations** page and click **Duplicate**.
-
-.. image:: media/getting_started11.png
-    :align: center
-
-.. image:: media/getting_started12.png
-    :align: center
-    
-You can find more information on how to manage your databases
-:ref:`here <db_management/documentation>`.
-
-Customer Success
+:banner: banners/getting_started.png
+
+====================================
+Basics of the QuickStart Methodology
+====================================
+
+This document summarizes Odoo Online's services, our Success Pack
+implementation methodology, and best practices to get started with our
+product.
+
+1. The SPoC (*Single Point of Contact*) and the Consultant
+==========================================================
+
+Within the context of your project, it is highly recommended to
+designate and maintain on both sides (your side and ours) **one
+and only single person of contact** who will take charge and assume
+responsibilities regarding the project. He also has to have **the
+authority** in terms of decision making.
+
+-  **The Odoo Consultant ensures the project implementation from A to Z**:
+   From the beginning to the end of the project, he ensures the overall
+   consistency of the implementation in Odoo and shares his expertise
+   in terms of good practices.
+
+-  **One and only decision maker on the client side (SPoC)**:
+   He is responsible for the business knowledge transmission
+   (coordinate key users intervention if necessary) and the consistency
+   of the implementation from a business point of view (decision
+   making, change management, etc.)
+
+-  **Meetings optimization**:
+   The Odoo consultant is not involved in the process of decision
+   making from a business point of view nor to precise processes and
+   company's internal procedures (unless a specific request or an
+   exception). Project meetings, who will take place once or twice a
+   week, are meant to align on the business needs (SPoC) and to define
+   the way those needs will be implemented in Odoo (Consultant).
+
+-  **Train the Trainer approach**:
+   The Odoo consultant provides functional training to the SPoC so that
+   he can pass on this knowledge to his collaborators. In order for
+   this approach to be successful, it is necessary that the SPoC is
+   also involved in its own rise in skills through self-learning via
+   the `Odoo documentation <http://www.odoo.com/documentation/user/10.0/index.html>`__, `The elearning platform <https://odoo.thinkific.com/courses/odoo-functional>`__ and the testing of functionalities.
+
+2. Project Scope
 ================
 
-Odoo is passionate about delighting our customers and ensuring that
-they have all the resources needed to complete their project.
+To make sure all the stakeholders involved are always aligned, it is
+necessary to define and to make the project scope evolve as long as the
+project implementation is pursuing.
 
-During the implementation phase, your point of contact is the project
-manager and eventually the support team.
+-  **A clear definition of the initial project scope**:    
+   A clear definition of the initial needs is crucial to ensure the
+   project is running smoothly. Indeed, when all the stakeholders share
+   the same vision, the evolution of the needs and the resulting
+   decision-making process are more simple and more clear.
 
-Once you are in production, you will probably have less interaction
-with your project manager. At that time, we will assign a member of
-our Client Success Team to you. They are specialized in the long-term
-relationship with our customers. They will contact you to showcase new
-versions, improve the way you work with Odoo, assess your new needs,
-etc...
+-  **Phasing the project**:
+   Favoring an implementation in several coherent phases allowing
+   regular production releases and an evolving takeover of Odoo by the
+   end users have demonstrated its effectiveness over time. This
+   approach also helps to identify gaps and apply corrective actions
+   early in the implementation.
 
-Our internal goal is to keep customers for at least 10 years and offer
-them a solution that grows with their needs!
+-  **Adopting standard features as a priority**:
+   Odoo offers a great environment to implement slight improvements
+   (customizations) or more important ones (developments).
+   Nevertheless, adoption of the standard solution will be preferred as
+   often as possible in order to optimize project delivery times and
+   provide the user with a long-term stability and fluid scalability of
+   his new tool. Ideally, if an improvement of the software should
+   still be realized, its implementation will be carried out after an
+   experiment of the standard in production.
 
-Welcome aboard and enjoy your Odoo experience!
-
-.. seealso::
-    * :doc:`../../db_management/documentation`
-    
-.. image:: media/getting_started13.png
+.. image:: media/basic_quickstart01.png
     :align: center
 
-.. |left_pic| image:: media/getting_started03.png
-.. |right_pic| image:: media/getting_started04.png
+3. Managing expectations
+========================
+
+The gap between the reality of an implementation and the expectations of
+future users is a crucial factor. Three important aspects must be taken
+into account from the beginning of the project:
+
+-  **Align with the project approach**:
+   Both a clear division of roles and responsibilities and a clear
+   description of the operating modes (validation, problem-solving,
+   etc.) are crucial to the success of an Odoo implementation. It is
+   therefore strongly advised to take the necessary time at the
+   beginning of the project to align with these topics and regularly
+   check that this is still the case.
+
+-  **Focus on the project success, not on the ideal solution**:
+   The main goal of the SPoC and the Consultant is to carry out the
+   project entrusted to them in order to provide the most effective
+   solution to meet the needs expressed. This goal can sometimes
+   conflict with the end user's vision of an ideal solution. In that
+   case, the SPoC and the consultant will apply the 80-20 rule: focus
+   on 80% of the expressed needs and take out the remaining 20% of the
+   most disadvantageous objectives in terms of cost/benefit ratio
+   (those proportions can of course change over time). Therefore, it
+   will be considered acceptable to integrate a more time-consuming
+   manipulation if a global relief is noted.
+   Changes in business processes may also be proposed to pursue this
+   same objective.
+
+-  **Specifications are always EXPLICIT**:
+   Gaps between what is expected and what is delivered are often a
+   source of conflict in a project. In order to avoid being in this
+   delicate situation, we recommend using several types of tools\* :
+
+-  **The GAP Analysis**: The comparison of the request with the standard
+   features proposed by Odoo will make it possible to identify the
+   gap to be filled by developments/customizations or changes in
+   business processes.
+
+-  `The User Story <https://help.rallydev.com/writing-great-user-story>`__:
+   This technique clearly separates the responsibilities between the
+   SPoC, responsible for explaining the WHAT, the WHY and the WHO,
+   and the Consultant who will provide a response to the HOW.
+
+.. image:: media/basic_quickstart02.png
+    :align: center
+
+- `The Proof of Concept <https://en.wikipedia.org/wiki/Proof_of_concept>`__ 
+  A simplified version, a prototype of what is expected to agree on
+  the main lines of expected changes.
+
+- **The Mockup**: In the same idea as the Proof of Concept, it will align
+  with the changes related to the interface.
+
+To these tools will be added complete transparency on the possibilities
+and limitations of the software and/or its environment so that all
+project stakeholders have a clear idea of what can be expected/achieved
+in the project. We will, therefore, avoid basing our work on hypotheses
+without verifying its veracity beforehand.
+
+*This list can, of course, be completed by other tools that would more
+adequately meet the realities and needs of your project*
+
+4. Communication Strategy
+=========================
+
+The purpose of the QuickStart methodology is to ensure quick ownership
+of the tool for end users. Effective communication is therefore crucial
+to the success of this approach. Its optimization will, therefore, lead
+us to follow those principles:
+
+-  **Sharing the project management documentation**:
+   The best way to ensure that all stakeholders in a project have the
+   same level of knowledge is to provide direct access to the project's
+   tracking document (Project Organizer). This document will contain
+   at least a list of tasks to be performed as part of the
+   implementation for which the priority level and the manager are
+   clearly defined.
+
+   The Project Organizer is a shared project tracking tool that
+   allows both detailed tracking of ongoing tasks and the overall
+   progress of the project.
+
+-  **Report essential information**:
+   In order to minimize the documentation time to the essentials, we
+   will follow the following good practices:
+
+-  Meeting minutes will be limited to decisions and validations;
+
+-  Project statuses will only be established when an important milestone
+   is reached;
+
+-  Training sessions on the standard or customized solution will be
+   organized.
+
+5. Customizations and Development
+=================================
+
+Odoo is a software known for its flexibility and its important evolution
+capacity. However, a significant amount of development contradicts a
+fast and sustainable implementation. This is the reason why it is
+recommended to:
+
+-  **Develop only for a good reason**:
+   The decision to develop must always be taken when the cost-benefit
+   ratio is positive (saving time on a daily basis, etc.). For example,
+   it will be preferable to realize a significant development in order
+   to reduce the time of a daily operation, rather than an operation to
+   be performed only once a quarter. It is generally accepted that the
+   closer the solution is to the standard, the lighter and more fluid
+   the migration process, and the lower the maintenance costs for both
+   parties. In addition, experience has shown us that 60% of initial
+   development requests are dropped after a few weeks of using standard
+   Odoo (see "Adopting the standard as a priority").
+
+-  **Replace, without replicate**:
+   There is a good reason for the decision to change the management
+   software has been made. In this context, the moment of
+   implementation is THE right moment to accept and even be a change
+   initiator both in terms of how the software will be used and at the
+   level of the business processes of the company.
+
+6. Testing and Validation principles
+====================================
+
+Whether developments are made or not in the implementation, it is
+crucial to test and validate the correspondence of the solution with the
+operational needs of the company.
+
+-  **Role distribution**:
+   In this context, the Consultant will be responsible for delivering a
+   solution corresponding to the defined specifications; the SPoC will
+   have to test and validate that the solution delivered meets the
+   requirements of the operational reality.
+
+-  **Change management**:
+   When a change needs to be made to the solution, the noted gap is
+   caused by:
+   
+   -  A difference between the specification and the delivered solution - This is a correction for which the Consultant is responsible
+   
+      **or**
+   
+   -  A difference between the specification and the imperatives of
+      operational reality - This is a change that is the responsibility of SPoC.
+
+7. Data Imports
+===============
+
+Importing the history of transactional data is an important issue and
+must be answered appropriately to allow the project running smoothly.
+Indeed, this task can be time-consuming and, if its priority is not well
+defined, prevent production from happening in time. To do this as soon
+as possible, it will be decided :
+
+-  **Not to import anything**:
+   It often happens that after reflection, importing data history is
+   not considered necessary, these data being, moreover, kept outside
+   Odoo and consolidated for later reporting.
+
+-  **To import a limited amount of data before going into production**:
+   When the data history relates to information being processed
+   (purchase orders, invoices, open projects, for example), the need to
+   have this information available from the first day of use in
+   production is real. In this case, the import will be made before the
+   production launch.
+
+-  **To import after production launch**:
+   When the data history needs to be integrated with Odoo mainly for
+   reporting purposes, it is clear that these can be integrated into
+   the software retrospectively. In this case, the production launch of
+   the solution will precede the required imports.