[IMP] Inventory: Update dropshipping

closes odoo/documentation#4080

X-original-commit: bbbca62f6f
Signed-off-by: Zachary Straub (zst) <zst@odoo.com>

content/applications/inventory_and_mrp/inventory/management/delivery/dropshipping.rst

@@ -1,109 +1,80 @@
-==================================================================
-Send Products to Customers Directly from Suppliers (Drop-shipping)
-==================================================================
+=============================================================
+Use dropshipping to ship directly from suppliers to customers
+=============================================================
 
-What is Drop-Shipping?
-======================
+Dropshipping is an order fulfillment strategy that allows sellers to have items shipped directly
+from suppliers to customers. Normally, a seller purchases a product from a supplier, stores it in
+their inventory, and ships it to the end customer once an order is placed. With dropshipping, the
+supplier is responsible for storing and shipping the item. This benefits the seller by reducing
+inventory costs, including the price of operating warehouses.
 
-Drop-Shipping is a system that allows orders taken from your store to be
-shipped straight from your supplier to your customer. On a usual
-delivery system, products are sent from your supplier to your warehouse
-to be put in stock and then shipped to your customers after ordering.
+Configure products to be dropshipped
+====================================
 
-With drop-shipping, no item is stocked. When a customer places an order
-in your shop, the item is delivered straight from the supplier to the
-customer. Therefore, the product doesn't need to get through your
-warehouse.
+To use dropshipping as a fulfillment strategy, navigate to the :guilabel:`Purchase` app and select
+:menuselection:`Configuration --> Settings`. Under the :guilabel:`Logistics` heading, click the
+:guilabel:`Dropshipping` checkbox, and :guilabel:`Save` to finish.
 
-Points to be Considered while Implementing Drop-Shipping
-========================================================
+Next, go to the :guilabel:`Sales` app, click :menuselection:`Products --> Products` and choose an
+existing product or select :guilabel:`Create` to configure a new one. On the product page, make sure
+that the :guilabel:`Can be Sold` and :guilabel:`Can be Purchased` checkboxes are enabled.
 
--  Use drop-shipping only for the products you can't or don't want to keep in stock.
-        One reason is that you'll always make smaller
-        margins on items that are drop-shipped, so you should keep it
-        only for items that take up a lot of space in your warehouse.
+.. image:: dropshipping/sold-purchased-checkboxes.png
+   :align: center
+   :alt: Enable the "Can be Sold" and "Can be Purchased" checkboxes on the product form.
 
--  Drop-shipping is best for niche products.
-       Chances are that products that are in high demand are being offered by large suppliers at a
-       fraction of the price you'll be able to charge, so using a more
-       costly shipping method won't be financially rewarding. But if
-       your product is unique, then it makes sense!
+Click on the :guilabel:`Purchase` tab and specify a vendor and the price that they sell the product
+for. Multiple vendors can be added, but the vendor at the top of the list will be the one
+automatically selected for purchase orders.
 
--  To protect your customers from bad experiences.
-       Test drop-shipping companies for yourself beforehand and list the best ones.
+.. image:: dropshipping/product-vendor-config.png
+   :align: center
+   :alt: The product form with a vendor specified.
 
--  Make sure time is not against you.
-       Drop-shipping should take a reasonable amount of time and surely not more than it would have taken you to handle it all by yourself. It's also nice to be able
-       to provide your customers with a tracking number.
+Finally, select the :guilabel:`Inventory` tab and enable the :guilabel:`Dropship` checkbox in the
+:guilabel:`Routes` section.
 
--  Items have to be available from your supplier.
-       It's good to know if
-       the product you're selling is available upstream. If you don't
-       have that information, inform your customers that you don't hold
-       the item in stock and that it's subject to availability from a
-       third party.
+.. image:: dropshipping/enable-dropship-route.png
+   :align: center
+   :alt: Enable the Dropship option in the product inventory tab.
+
+Fulfill orders using dropshipping
+=================================
+
+When a customer completes an online purchase for a dropshipped product, a sales order will be
+automatically created with an associated request for quotation (:abbr:`RFQ (Request for Quotation)`)
+for the supplier. Sales orders can be viewed in the :guilabel:`Sales` app by selecting
+:menuselection:`Orders --> Orders`. Click the :guilabel:`Purchase` smart button at the top right of
+a sales order to view the associated :abbr:`RFQ (Request for Quotation)`.
 
 .. tip::
-      For more information and insights about Drop-Shipping, you can read our
-      blog: `*What is drop-shipping and how to use
-      it* <https://www.odoo.com/blog/business-hacks-1/post/what-is-drop-shipping-and-how-to-use-it-250>`__.
+   Dropship sales orders can also be created manually through the :guilabel:`Sales` app by selecting
+   :menuselection:`Orders --> Orders --> Create` and adding a product configured for dropshipping.
 
-Configure Drop-Shipping
-=======================
+.. image:: dropshipping/dropship-sales-order.png
+   :align: center
+   :alt: A dropship sales order with the Purchase smart button in the top right corner.
 
-Activate the functionality in the *Purchase* application by going to :menuselection:`Configuration
---> Settings`.
+Once the :abbr:`RFQ (Request for Quotation)` is confirmed, it becomes a purchase order and a
+dropship receipt is created and linked to it. The receipt can be viewed by clicking the
+:guilabel:`Receipt` smart button in the top right corner of the purchase order form.
 
-.. image:: dropshipping/dropshipping_01.png
-    :align: center
+.. image:: dropshipping/dropship-purchase-order.png
+   :align: center
+   :alt: A dropship purchase order with the Receipt smart button in the top right corner.
 
-Then, go to the *Inventory* app, in :menuselection:`Configuration --> Settings` to
-activate the *Multi-Step Routes* feature. It will allow you to make
-the *Route* field appear on the sale order lines to specify you send a
-product via drop-shipping.
+The dropship receipt will list the supplier in the :guilabel:`Receive From` section and the customer
+in the :guilabel:`Destination Location` section. Upon delivery of the product to the customer, click
+on the :guilabel:`Validate` button at the top left of the dropship receipt to confirm the delivered
+quantity.
 
-.. image:: dropshipping/dropshipping_02.png
-    :align: center
+.. image:: dropshipping/validate-dropship-receipt.png
+   :align: center
+   :alt: Validate the dropship receipt after delivery.
 
-Now, in the *Sales* app, go to :menuselection:`Products --> Products`. Select the
-product you would like to drop-ship and add a vendor pricelist which
-contains the right supplier, via the purchase tab.
+To view all dropship orders, simply navigate to the :guilabel:`Inventory` dashboard and click the
+teal :guilabel:`# TO PROCESS` button on the :guilabel:`Dropship` card.
 
-.. image:: dropshipping/dropshipping_03.png
-    :align: center
-
-Send Products from the Suppliers Directly to the Customers
-==========================================================
-
-Create a *Sales Order* and add the product on which you just set the
-vendor. Add the *Route* field thanks to the widget on the right of the
-sale order line. Now, you are able to specify that your products’ route
-is *Drop-Shipping*.
-
-.. image:: dropshipping/dropshipping_04.png
-    :align: center
-
-.. image:: dropshipping/dropshipping_05.png
-    :align: center
-
-Once the sale order is confirmed, Odoo automatically generates a
-*Request for Quotation* for the supplier who will proceed to the
-drop-shipping. You can find it in the *Purchase* app, with the sale
-order as *Source Document*.
-
-.. image:: dropshipping/dropshipping_06.png
-    :align: center
-
-Once this *Purchase Order* is confirmed, a *Receipt Order* is
-created and linked to it. The source location is the vendor location and
-the destination location is the customer location. Then, the product
-won’t go through your own stock when you validate the dropship document.
-
-.. image:: dropshipping/dropshipping_07.png
-    :align: center
-
-You can also easily access the dropship document directly from your
-inventory dashboard.
-
-.. image:: dropshipping/dropshipping_08.png
-    :align: center
+.. image:: dropshipping/view-all-dropship-orders.png
+   :align: center
+   :alt: Click the green button on the Dropship card to view all dropship orders.