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[I18N] Update translation terms from Transifex

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Odoo Translation Bot 2024-03-31 00:41:59 +01:00
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commit 069fa84987
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@ -13,7 +13,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Wil Odoo, 2024\n"
"Language-Team: Arabic (https://app.transifex.com/odoo/teams/41243/ar/)\n"
@ -48,12 +48,10 @@ msgstr ""
#: ../../content/applications/marketing/email_marketing.rst:17
#: ../../content/applications/marketing/email_marketing.rst:219
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:74
msgid ":doc:`/applications/marketing/email_marketing/mailing_lists`"
msgstr ":doc:`/applications/marketing/email_marketing/mailing_lists`"
#: ../../content/applications/marketing/email_marketing.rst:18
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:136
msgid ":doc:`/applications/marketing/email_marketing/unsubscriptions`"
msgstr ":doc:`/applications/marketing/email_marketing/unsubscriptions`"
@ -851,253 +849,469 @@ msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:5
msgid ""
"Mailing lists are important for a number of reasons. Mailing lists can "
"provide valuable leads for sales teams, communicate with focus groups "
"participants, contact consumers directly for useful feedback, and more."
"Mailing lists in Odoo are used for both pre and post sales communications in"
" the *Email Marketing* application. They provide sales teams with qualified "
"lead lists, focus group participants, or current customers that fulfill "
"specific criteria."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:10
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:9
msgid ""
"Mailing lists can be generated in Odoo, and exported as a downloadable file,"
" or into the *Knowledge*, *Dashboards*, or *Spreadsheets* applications, or "
"imported via copy/paste or file upload."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:14
msgid "Create mailing lists"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:12
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:16
msgid ""
"To create a mailing list in the *Email Marketing* application, navigate to "
":menuselection:`Mailing lists --> Mailing lists --> Create`. Clicking "
":guilabel:`Create` reveals a pop-up window."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of the mailing list pop-up in the Odoo Email Marketing application."
":menuselection:`Email Marketing app --> Mailing Lists --> Mailing Lists --> "
"New`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:19
msgid ""
"In the pop-up, name the mailing list and designate if the mailing list "
"should be public with the :guilabel:`Is Public` checkbox."
msgid "Clicking :guilabel:`New` reveals a blank mailing list form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:22
msgid ""
"The :guilabel:`Is Public` option allows the mailing list to be accessible by"
" recipients in the unsubscription page, making it possible for them to "
"update their subscription preferences."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "View of the mailing list form in the Odoo Email Marketing application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:25
msgid ""
"After those options have been configured, click :guilabel:`Create` to create"
" the mailing list, which Odoo automatically adds to the :guilabel:`Mailing "
"Lists` page."
"On the form, type a name in the :guilabel:`Mailing List` field at the top."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:29
msgid "Add contacts to a mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:31
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:27
msgid ""
"After a mailing list has been created (and added to the :guilabel:`Mailing "
"Lists` dashboard), click on the desired mailing list to add contacts to the "
"list."
"If the mailing list should be accessible by recipients from the subscription"
" management page, allowing them to update their preferences, tick the box "
"next to :guilabel:`Show In Preferences`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:30
msgid ""
"In the upper-left corner of the mailing list form, there are two buttons: "
":guilabel:`Send Mailing` and :guilabel:`Send SMS`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:34
msgid ""
"Clicking the desired mailing list reveals a separate :guilabel:`Mailing List"
" Contacts` page, in which contacts can be added to this specific list by "
"clicking :guilabel:`Create`, and adding contact information directly on a "
"separate contact detail form."
"The :guilabel:`Send SMS` button **only** appears if the *SMS Marketing* "
"application is installed."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:38
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:36
msgid ""
"Or, while in the :menuselection:`Email Marketing` application, navigate to "
":menuselection:`Mailing Lists --> Mailing List Contacts`. Doing so reveals a"
" separate page with all the mailing list contacts in the database."
"Clicking :guilabel:`Send Mailing` reveals a separate page with a blank email"
" template form, which can be filled out by following steps explained in the "
":doc:`Email Marketing doc <../email_marketing>`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:42
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:40
msgid ""
"From here, click :guilabel:`Create`, and add a contact with the same "
"previous steps. Or, click the :guilabel:`Import` icon (to the right of the "
":guilabel:`Create` button) to import contacts into the database."
"Clicking :guilabel:`Send SMS` reveals a separate page with a blank SMS "
"template form, which can be filled out by following steps explained in the "
":doc:`SMS essentials doc <../sms_marketing/essentials/sms_essentials>`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:46
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:44
msgid ""
"Once contacts are in the database, click into the desired contact's detail "
"form, and add the preferred mailing list in the :guilabel:`Mailing List` tab"
" (at the bottom of the contact detail form), by clicking :guilabel:`Add a "
"line`, and selecting the desired mailing list. Multiple mailing lists can be"
" added to a single contact's detail form."
"At the top of the mailing list form is a series of smart buttons that "
"display a variety of metrics related to the specific mailing list. When any "
"of the smart buttons are clicked, a separate page is revealed, showcasing "
"detailed analytics related to that particular statistic."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:48
msgid "The smart buttons available on a mailing list form are:"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:50
msgid ""
"View of a contact detail form with mailing list tab in Odoo Email Marketing."
":guilabel:`Recipients`: how many people are subscribed to the mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:51
msgid ""
":guilabel:`Mailings`: how many mailings have been sent using this mailing "
"list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:52
msgid ""
":guilabel:`% Bounce`: percentage of mailings related to this mailing list "
"that have been bounced back"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:54
msgid ""
":guilabel:`% Opt-out`: percentage of recipients that have opted-out of "
"mailings from this mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:56
msgid "Create new mailing list from contact detail form"
msgid ""
":guilabel:`% Blacklist`: percentage of recipients that have blacklisted "
"themselves from the mailing list altogether"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:58
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:59
msgid ""
"To create a mailing list from a contact detail form, click :guilabel:`Add a "
"line`, and type in the name of a new mailing list in the empty field that "
"appears. Then, select either :guilabel:`Create` or :guilabel:`Create and "
"Edit...`."
"Once all the configurations on the mailing list form are complete, Odoo "
"automatically adds the new mailing list to the :guilabel:`Mailing List` page"
" in the *Email Marketing* app (:menuselection:`Email Marketing app --> "
"Mailing Lists --> Mailing Lists`)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of the new mailing list drop-down on contact form in Odoo Email "
"Marketing."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:64
msgid "Add contacts to mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:66
msgid ""
"The :guilabel:`Create` option quickly creates the mailing list to the "
"contact detail form, and the list can be configured at a later date. The "
":guilabel:`Create and Edit...` option creates the mailing list, and reveals "
"a pop-up window, in which the new mailing list can be configured right away."
"In Odoo *Email Marketing*, there are a few different ways to add contacts to"
" a mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:68
msgid ""
"View of the create and edit mailing list pop-up in Odoo Email Marketing."
"From the :guilabel:`Mailing Lists` page (:menuselection:`Email Marketing -->"
" Mailing Lists --> Mailing Lists`), click the :guilabel:`Total Contacts` "
"link on the line of the desired mailing list to which contacts should be "
"added."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:76
msgid "Link a mailing list to website (Newsletter blocks)"
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:72
msgid ""
"Doing so reveals a separate :guilabel:`Mailing List Contacts` page for that "
"specific mailing list, where contacts can be created or imported, and then "
"added to the specific mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:75
msgid ""
"This same page can also be accessed by clicking the desired mailing list "
"from the :guilabel:`Mailing Lists` page, and then clicking the "
":guilabel:`Recipients` smart button on the mailing list form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:78
msgid ""
"When a mailing list is created in the database, Odoo provides the option to "
"directly link the mailing list on the Odoo-built website (created via Odoo's"
" :guilabel:`Website` application)."
"Doing so *also* reveals a separate :guilabel:`Mailing List Contacts` page "
"for that specific mailing list, where contacts can be created or imported, "
"and then added to the specific mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:81
msgid ""
"Contacts can also be directly imported to a specific mailing list from the "
":guilabel:`Mailing Lists` page, by clicking :guilabel:`Import Contacts` to "
"the far-right of the desired mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The import contacts button of a mailing list line in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:88
msgid "Doing so reveals an :guilabel:`Import Mailing Contacts` pop-up form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The import mailing contacts pop-up form that appears in Odoo Email "
"Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:94
msgid ""
"Here, the desired mailing list is auto-populated in the :guilabel:`Import "
"contacts in` field. Beneath that, write or paste email addresses in the "
":guilabel:`Contact List` field."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:97
msgid ""
"The option to import a country, company name, and more is available, via the"
" :guilabel:`Upload a file` link at the bottom of the pop-up form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:100
msgid ""
"When all contacts and configurations are complete, click :guilabel:`Import`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:102
msgid ""
"To add contacts to a specific mailing list from a master list of all mailing"
" list contacts in the database, navigate to :menuselection:`Email Marketing "
"app --> Mailing Lists --> Mailing List Contacts`. Doing so reveals the "
":guilabel:`Mailing List Contacts` page, featuring a list of all contacts "
"associated with every mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "The Mailing List page in the Odoo Email Marketing application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:111
msgid ""
"The default :guilabel:`Exclude Blacklisted Emails` filter appears in the "
"search bar."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:113
msgid ""
"From the :guilabel:`Mailing List Contacts` page, contacts can be created "
"and/or imported, and then added to a mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:116
msgid ""
"To add an existing contact to a mailing list, select the desired contact "
"from the list on the :guilabel:`Mailing List Contacts` page to reveal their "
"contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:119
msgid ""
"At the bottom of their contact form, click :guilabel:`Add a line` under the "
":guilabel:`Mailing List` column, locate the desired mailing list from the "
"drop-down menu, and select it."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The Add a line for mailing lists on a standard contact form in Odoo Email "
"Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:127
msgid ""
"A mailing list can be created directly from a contact form, by typing the "
"name of the new mailing list in the :guilabel:`Mailing List` field. Then, "
"after a new mailing list name has been entered, two options appear on the "
"drop-down menu beneath the new mailing list name."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:131
msgid ""
"From this drop-down menu, select :guilabel:`Create` to create the mailing "
"list and edit it later, or select :guilabel:`Create and edit...` to create "
"and edit the new mailing list right away."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:134
msgid ""
"To remove a contact from a mailing list that the contact has been added to, "
"enable the :guilabel:`Opt Out` checkbox. If the :guilabel:`Opt Out` checkbox"
" is ticked, the ability to add a :guilabel:`Reason` why the contact opted-"
"out is also available."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:138
msgid ""
"When/if a contact *has* opted-out of a mailing list, the date they activated"
" their opt-out appears in the :guilabel:`Unsubscription Date` column on "
"their contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:141
msgid ""
"Lastly, the initial :guilabel:`Subscription Date` can be seen, as well. This"
" field is auto-populated with the date and time their subscription to the "
"mailing list has been saved."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:144
msgid "Multiple mailing lists can be added to a single contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:146
msgid ""
"To delete any mailing list from a contact form, simply click the "
":guilabel:`🗑️ (trash can)` icon."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:149
msgid "Link mailing list to website"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:151
msgid ""
"When a mailing list is created in the database, Odoo provides the option to "
"directly link the mailing list to the Odoo-built website (created via the "
"Odoo *Website* application)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:154
msgid ""
"To link a mailing list to a website, navigate to the front-end of the "
"website, and enter :guilabel:`Edit` mode by clicking :guilabel:`Edit` in the"
" upper-right corner. When clicked, Odoo reveals a right-sidebar, filled with"
" drag-and-drop *Building Blocks* that are packed with various features, "
"options, and design elements."
"website, which can be accomplished in a variety of ways throughout the "
"database. The most direct way to get to the front-end of the website is to "
"simply open the :menuselection:`Website` application from the main Odoo "
"dashboard."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:86
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:159
msgid ""
"Then, to add a *subscription field* for a specific mailing list onto a "
"website, drag-and-drop any of the :guilabel:`Newsletter` options "
"(:guilabel:`Newsletter Block`, :guilabel:`Newsletter Popup`, or "
":guilabel:`Newsletter`)."
"Doing so reveals the designated homepage of the Odoo-built website for the "
"database."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:91
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:161
msgid ""
"To quickly locate the :guilabel:`Newsletter` building block options (while "
"in :guilabel:`Edit` mode on the front-end of the website), type `Newsletter`"
" into the search bar, located in the right sidebar, under the "
":guilabel:`Blocks` tab, and Odoo reveals the three different "
":guilabel:`Newsletter` block options."
"From the front-end of the website, click the :guilabel:`Edit` button in the "
"upper-right corner. When clicked, Odoo reveals a right-sidebar, filled with "
"drag-and-drop *building blocks*, packed with various features, options, and "
"design elements."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:165
msgid ""
"Next, in the search bar of the right-sidebar, search for `Newsletter`. The "
":guilabel:`Newsletter` selection of building blocks is used to add "
"subscription fields for any mailing list onto the website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of how to quickly search for Newsletter blocks in the Odoo Website "
"application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:100
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:173
msgid ""
"When a :guilabel:`Newsletter` block is dragged onto the body of the website,"
" Odoo reveals a pop-up window, in which the desired mailing list is selected"
" from a drop-down menu (and linked) to this block on the website."
"Doing so reveals the following building block options: :guilabel:`Newsletter"
" Block`, :guilabel:`Newsletter Popup`, and :guilabel:`Newsletter`. Any of "
"these options can be used to add subscription fields for a mailing list onto"
" the website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:177
msgid ""
"The :guilabel:`Newsletter Block` option places a customizable block onto the"
" body of the website where a visitor to enter their email and click a button"
" to subscribe to a designated mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "View of the add mailing list subscription pop-up on an Odoo Website."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "Sample of how a newsletter block appears on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:108
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:184
msgid ""
":guilabel:`Newsletter Block` - Adds a block onto the webpage, providing "
"visitors with the option to add their email address to this mailing list, "
"and subscribe to future communications."
"The :guilabel:`Newsletter Popup` option reveals a customizable pop-up window"
" that appears when a visitor scrolls to the specific section of the webpage "
"on which the building block is placed. When the visitor reaches the "
"designated section, a pop-up window appears, in which a visitor can enter "
"their email address, click a button, and subscribe to that predetermined "
"mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:111
msgid "Here's an example of a :guilabel:`Newsletter Block`."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "Sample of how a newsletter popup block appears on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a sample newsletter block in the Odoo Website application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:116
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:193
msgid ""
":guilabel:`Newsletter Popup` - Tells Odoo to reveal a subscription pop-up "
"window to occur at a certain part of the webpage. When the visitor scrolls "
"to this predetermined point, a pop-up subscription window appears, asking "
"for their email address to subscribe to the mailing list. The pop-up window "
"can be edited further to fit any business needs."
"The :guilabel:`Newsletter` option provides the same functionality as the "
"other options. However, it only consists of a field for the visitor to enter"
" their email address, and a button to subscribe to the mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:121
msgid "Here's an example of a :guilabel:`Newsletter Popup`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a sample newsletter pop-up sample on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:126
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:197
msgid ""
":guilabel:`Newsletter` - Provides visitors with a simple field to add their "
"email address to the mailing list, and subscribe to future mailings in the "
"footer (or anywhere else on the page)."
"It is covertly designed in this fashion to be cleanly implemented into the "
"content of the webpage and/or footer."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:129
msgid "Here's an example of a :guilabel:`Newsletter` dynamic block."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:204
msgid ""
"Once the desired newsletter building block is chosen, drag-and-drop it onto "
"the body of the website. Then, select the newly-placed newsletter building "
"block to reveal its configuration options on the right-sidebar."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a Newsletter dynamic block on an Odoo Website."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:208
msgid ""
"From there, open the :guilabel:`Newsletter` drop-down menu, and select the "
"specific mailing list that should be applied to the block."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:135
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:73
msgid ":doc:`/applications/marketing/email_marketing`"
msgstr ":doc:`/applications/marketing/email_marketing`"
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The newsletter drop-down menu in the customize sidebar that appears in Odoo "
"Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:215
msgid ""
"Once the desired configurations and customizations are complete, be sure to "
"click the :guilabel:`Save` button in the upper-right corner."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:218
msgid ""
"Now, when a visitor enters their email address, and clicks the button to "
"subscribe, they are instantly subscribed to that pre-configured mailing "
"list. They are also added as a contact for that mailing list in Odoo *Email "
"Marketing*."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:223
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:129
msgid ":doc:`../email_marketing`"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:224
msgid ":doc:`unsubscriptions`"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:3
msgid "Manage unsubscriptions (Blacklist)"
msgid "Manage unsubscriptions (blacklist)"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:5
msgid ""
"Providing recipients with the power to unsubscribe from mailing lists is not"
" only a smart business practice, it's often a legal requirement. By allowing"
" recipients to unsubscribe from a mailing list establishes a sense of trust "
"with an audience, and helps companies appear genuine (and not spammy)."
" only a smart business practice, it's often a legal requirement. Allowing "
"recipients to unsubscribe from a mailing list establishes a sense of trust "
"and control with an audience. It also helps companies appear more genuine, "
"and less *spammy*."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:10
msgid "Enable the Blacklist feature"
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:11
msgid "Unsubscribe and blacklist"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:12
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:13
msgid ""
"First, the *Blacklist* feature must be enabled. To do that, navigate to "
":menuselection:`Email Marketing app --> Configuration --> Settings`, enable "
"to :guilabel:`Blacklist Options when Unsubscribing`, and click "
":guilabel:`Save`."
"In addition to having the option to unsubscribe from specific mailing lists,"
" the recipient can also *blacklist* themselves during the unsubscription "
"process, meaning they will not receive *any* more marketing emails from the "
"Odoo database."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:17
msgid ""
"In order to provide recipients with the ability to blacklist themselves, a "
"specific feature **must** be enabled in the *Email Marketing* application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:20
msgid ""
"Navigate to :menuselection:`Email Marketing app --> Configuration --> "
"Settings`, and tick the checkbox next to the :guilabel:`Blacklist Option "
"when Unsubscribing` feature. Then, click :guilabel:`Save` in the upper-left "
"corner of the :guilabel:`Settings` page."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
@ -1106,41 +1320,108 @@ msgid ""
"Marketing app."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:20
msgid ""
"With that feature activated, an *Unsubscribe* link appears in mailings. If a"
" recipient clicks that link, Odoo reveals a :guilabel:`Unsubscriptions` "
"page, where they can directly manage their subscriptions."
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:29
msgid "Unsubscribe"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:25
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:31
msgid ""
"With a test mailing, clicking the :guilabel:`Unsubscribe` link reveals an "
"error page (*error 403 - Access Denied*). To make sure the link is working "
"properly, create the mailing, and only send it to a personal email."
"By default, an *Unsubscribe* link appears at the bottom of all mailing "
"templates."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:30
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:34
msgid ""
"The *Unsubscribe* link does **not** appear by default if the *Start From "
"Scratch* template is used to create a mailing. The user **must** manually "
"add the specific unsubscribe link `/unsubscribe_from_list` in the body of "
"the email, or use a block from the *Footers* section of the email builder, "
"which includes the unsubscribe link."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:39
msgid ""
"If a recipient clicks the *Unsubscribe* link in a mailing, Odoo instantly "
"unsubscribes them from the mailing list, presents them with a "
":guilabel:`Mailing Subscriptions` page where they can directly manage their "
"subscriptions, and informs them that they've been :guilabel:`Successfully "
"Unsubscribed`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid ""
"The Mailng Subscriptions page that appears when 'Unsubscribe' link in "
"mailing is clicked."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:48
msgid ""
"Beneath that, Odoo asks the former subscriber to :guilabel:`Please let us "
"know why you updated your subscription`, and the user can proceed to choose "
"the appropriate opt-out reason from a series of options presented to them."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:53
msgid ""
"The opt-out answer options can be created and modified by navigating to "
":menuselection:`Email Marketing app --> Configuration --> Optout Reasons`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:56
msgid ""
"Once they've chosen the appropriate opt-out reason from the options "
"presented to them, they can click the :guilabel:`Send` button. Odoo then "
"logs their reasoning for unsubscribing in the *Email Marketing* app for "
"future analysis."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:61
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst:102
msgid "Blacklist"
msgstr "القائمة السوداء"
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:32
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:63
msgid ""
"In addition to having the option to *Unsubscribe* from specific mailing "
"lists, the recipient can also *Blacklist* themselves, meaning they will not "
"receive *any* more emails."
"For a recipient to remove (i.e. blacklist) themselves from **all** marketing"
" emails during the unsubscription process, on the :guilabel:`Mailing "
"Subscriptions` page, they must click :guilabel:`Exclude Me`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:36
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:67
msgid ""
"The mailing list has to be configured as *Public* in order to be visible for"
" users."
"Upon clicking :guilabel:`Exclude Me`, Odoo informs the recipient they have "
"been successfully blacklisted, with a message reading: :guilabel:`✔️ Email "
"added to our blocklist`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:38
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid ""
"To view a complete collection of blacklisted email addresses, navigate to "
"The blocklist question on the Mailing Subscriptions page that recipients "
"see."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:74
msgid ""
"Beneath that, Odoo asks the former subscriber to :guilabel:`Please let us "
"know why you want to be added to our blocklist`, and the user can proceed to"
" choose the appropriate reason from a series of options presented to them."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:78
msgid ""
"Once they've chosen the appropriate reason from the options presented to "
"them, they can click the :guilabel:`Send` button. Odoo then logs their "
"reasoning for blacklisting themselves in the *Email Marketing* app for "
"future analysis."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:83
msgid "Blacklisted email addresses"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:85
msgid ""
"To view a complete list of all blacklisted email addresses, navigate to "
":menuselection:`Email Marketing app --> Configuration --> Blacklisted Email "
"Addresses`."
msgstr ""
@ -1149,40 +1430,54 @@ msgstr ""
msgid "View of the blacklisted email addresses page in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:45
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:92
msgid ""
"When a blacklisted record is selected from this page, Odoo reveals a "
"separate page with that blacklisted recipient's contact information."
"When a blacklisted record is selected from this list, Odoo reveals a "
"separate page with the recipient's contact information, along with the "
"provided :guilabel:`Reason` why they chose to blacklist themselves."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid "View of a blacklisted contact detail form in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:52
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:100
msgid ""
"In the :guilabel:`Chatter` of this page, there's a time-stamped message, "
"informing the user when that recipient blacklisted themselves (via a "
":guilabel:`Mail Blacklist created` log note)."
"In the *chatter* of the blacklisted record page, there's a time-stamped "
"message, informing the user when the recipient blacklisted themselves (via a"
" :guilabel:`Mail Blacklist created` log note)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:56
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:104
msgid ""
"Blacklisted emails are excluded from all marketing mailings, however, these "
"emails can still receive transactional emails, such as order confirmations, "
"shipping notifications, etc."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:108
msgid "Unblacklist contacts"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:58
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:110
msgid ""
"To *Unblacklist* contacts, click the :guilabel:`Unblacklist` button in the "
"upper-left corner to remove the contact from the blacklist, allowing them to"
" receive mailings once again."
"upper-left corner of a blacklisted record's page to remove the contact from "
"the blacklist, allowing them to receive mailings once again."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:61
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:114
msgid ""
"When :guilabel:`Unblacklist` is clicked, a pop-up appears. In this pop-up, "
"the specific email address is listed, and there's a :guilabel:`Reason` "
"field, in which a reason can be entered, explaining why this particular "
"contact was removed from the blacklist."
"When :guilabel:`Unblacklist` is clicked, an :guilabel:`Are you sure you want"
" to unblacklist this Email Address?` pop-up window appears."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:117
msgid ""
"In this pop-up window, the email address of the selected blacklisted record "
"is shown, and there's a :guilabel:`Reason` field, in which a reason can be "
"entered, explaining why this particular contact was removed from the "
"blacklist."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
@ -1191,12 +1486,16 @@ msgid ""
"application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:69
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:125
msgid ""
"After filling in the fields, click :guilabel:`Confirm` to officially remove "
"that particular contact from the blacklist."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:130
msgid ":doc:`mailing_lists`"
msgstr ""
#: ../../content/applications/marketing/events.rst:5
msgid "Events"
msgstr "الفعاليات"
@ -2489,6 +2788,7 @@ msgid ""
"refined parameters within it that can be customized."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/target_audience.rst-1
#: ../../content/applications/marketing/marketing_automation/target_audience.rst-1
msgid "The drop-down filter menu in the Marketing Automation application."
msgstr ""
@ -3092,6 +3392,7 @@ msgid ""
" icon)."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/understanding_metrics.rst-1
#: ../../content/applications/marketing/marketing_automation/understanding_metrics.rst-1
msgid ""
"What a campaign activity filter tab looks like in Odoo Marketing Automation."
@ -3326,6 +3627,7 @@ msgid ""
"reveal a :guilabel:`Create Marketing Template` pop-up window."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/workflow_activities.rst-1
#: ../../content/applications/marketing/marketing_automation/workflow_activities.rst-1
msgid ""
"The create and edit email drop-down option on create activities pop-up "
@ -4090,6 +4392,7 @@ msgstr ""
"أرقام الهواتف المدرجة في القائمة السوداء` لإظهار لوحة بيانات تحتوي على كل "
"رقم هاتف مدرج في القائمة السوداء في قاعدة البيانات. "
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst-1
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst-1
msgid "SMS Blacklist menu in the application."
msgstr ""
@ -5279,6 +5582,7 @@ msgstr ""
"القائمة الرئيسية. يؤدي القيام بذلك إلى الكشف عن صفحة منفصلة تحتوي على كل "
"حملة معروضة بطريقة عرض كانبان الافتراضية. "
#: ../../content/applications/marketing/social_marketing/essentials/social_campaigns.rst-1
#: ../../content/applications/marketing/social_marketing/essentials/social_campaigns.rst-1
msgid "View of the campaigns page in the Odoo Social Marketing application."
msgstr "نظرة عامة على صفحة الحملات في تطبيق التسويق الاجتماعي لدى أودو. "
@ -6772,6 +7076,7 @@ msgstr ""
":guilabel:`وسائل التواصل الاجتماعي`، ومن الذي :guilabel:`تم إنشاؤها "
"بواسطته`، و :guilabel:`الشركة` التي ترتبط بها. "
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst-1
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst-1
msgid ""
"View of the social accounts page in the Odoo Social Marketing application."

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@ -12,7 +12,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Wil Odoo, 2024\n"
"Language-Team: Arabic (https://app.transifex.com/odoo/teams/41243/ar/)\n"
@ -1059,16 +1059,16 @@ msgstr ""
msgid ""
"Odoo *Helpdesk* provides teams with the ability to track the amount of hours"
" spent working on a ticket, and to bill a customer for that time. Through "
"integrations with the *Sales*, *Timesheets* and *Accounting* applications, "
"customers can be charged once the work is completed, or before it has even "
"begun."
"integrations with the *Sales*, *Timesheets*, *Project* and *Accounting* "
"applications, customers can be charged once the work is completed, or before"
" it has even begun."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:11
msgid ""
"Since the *Track & Bill Time* features require integration with other "
"applications, enabling them may result in the installation of additional "
"modules (or applications)."
"modules or applications."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:14
@ -1085,8 +1085,7 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:21
msgid ""
"Before a customer can be invoiced for support services, the *Track & Bill "
"Time* features must first be enabled. These features must be enabled on each"
" *Helpdesk* team where they will be utilized."
"Time* features **must** be enabled on each *Helpdesk* team individually."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:25
@ -1095,21 +1094,20 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:27
msgid ""
"To view and enable the :guilabel:`Track & Bill Time` features on a "
"*Helpdesk* team, first navigate to :menuselection:`Helpdesk --> "
"Configuration --> Teams`. Then select a team from the list or :doc:`create a"
" new one </applications/services/helpdesk/overview/getting_started>`. This "
"will reveal a team's settings page."
"To view and enable the *Track & Bill Time* features on a *Helpdesk* team, "
"first navigate to :menuselection:`Helpdesk app --> Configuration --> "
"Helpdesk Teams`. Then, select a team from the list, or create a :doc:`new "
"one <../overview/getting_started>`. This reveals a team's settings page."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:32
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:31
msgid ""
"On the team's settings page, scroll to the :guilabel:`Track & Bill Time` "
"section. Check the boxes labeled :guilabel:`Timesheets` and :guilabel:`Time "
"Billing`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:35
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:34
msgid ""
"Once the :guilabel:`Timesheets` box is checked, a new field appears, labeled"
" :guilabel:`Project`."
@ -1117,16 +1115,23 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:37
msgid ""
"The project selected in this field is where all the timesheets for this "
"team's tickets will be recorded. Click into the drop-down menu to select a "
":guilabel:`Project`."
"If this is the first time this feature has been enabled on this database, "
"the page may need to be manually saved and refreshed before the "
":guilabel:`Project` field appears."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:40
msgid ""
"To create a new project where the timesheets will be recorded, click into "
"the drop-down menu, type a name for the project, and then click "
":guilabel:`Create`."
"The project selected in this field represents where all the timesheets for "
"this team's tickets are recorded. Click into the :guilabel:`Project` drop-"
"down menu to select a project."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:43
msgid ""
"To create a new project where the timesheets are recorded, click into the "
":guilabel:`Project` drop-down menu, type a name for the project, and then "
"click :guilabel:`Create` from the drop-down menu beneath."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1135,26 +1140,28 @@ msgid ""
"settings."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:50
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:54
msgid "Configure service products"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:52
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:56
msgid ""
"When the :guilabel:`Time Billing` feature is enabled, a new product is "
"created in the *Sales* app called :guilabel:`Service on Timesheets`. This "
"product can be found under :menuselection:`Sales --> Products --> Products`."
" Search for `Service on Timesheets` in the :guilabel:`Search...` bar. This "
"is the product that will be used when invoicing for *post-paid support "
"services* after they have been completed."
"created in the *Sales* app called *Service on Timesheets*. This product can "
"be found under :menuselection:`Sales app--> Products --> Products`. Then, "
"search for `Service on Timesheets` in the :guilabel:`Search...` bar. This is"
" the product that is used when invoicing for *post-paid support services* "
"**after** they have been completed."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:58
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:62
msgid ""
"Select :guilabel:`Service on Timesheets` from the product page. This reveals"
" the product detail form. The product is configured with the "
":guilabel:`Product Type` set to :guilabel:`Service` and the "
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`."
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`. Make "
"any necessary changes to the product record, such as the :guilabel:`Cost` or"
" :guilabel:`Sales Price`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1163,21 +1170,21 @@ msgid ""
"timesheets'."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:66
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:71
msgid ""
"In order to invoice for support services before the work has been completed "
"(also known as *prepaid support services*), a separate product with a "
"different invoicing policy must be created."
"In order to invoice for support services **before** the work has been "
"completed (also known as *prepaid support services*), a separate product "
"with a different invoicing policy must be created."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:69
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:74
msgid ""
"To create a new service product, go to :menuselection:`Sales --> Products "
"--> Products` and click :guilabel:`New`. This will reveal a blank product "
"detail form."
"To create a new service product, go to :menuselection:`Sales app --> "
"Products --> Products`, and click :guilabel:`New`. This reveals a blank "
"product detail form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:72
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:77
msgid ""
"On the new product form, add a :guilabel:`Product Name`, and set the "
":guilabel:`Product Type` to :guilabel:`Service`. Then, set the "
@ -1191,42 +1198,41 @@ msgid ""
"View of a service product with the invoicing policy set to 'prepaid/fixed'."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:81
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:86
msgid ""
"Finally, set the :guilabel:`Sales Price`, and confirm that the "
":guilabel:`Unit of Measure` is set to :guilabel:`Hours`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:85
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:90
msgid "Invoice prepaid support services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:87
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:92
msgid ""
"When support services are billed on a fixed price, an invoice can be created"
" before any work is completed on the issue. In this case, a service product "
"with the invoicing policy set to :guilabel:`Prepaid/Fixed Price` would be "
"used, just like :ref:`the section above <helpdesk/advanced/configure-"
"service-products>`."
"with the *Invoicing Policy* set to *Prepaid/Fixed Price* would be used, just"
" like :ref:`the section above <helpdesk/configure-service-products>`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:93
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:98
msgid "Create a sales order with prepaid product"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:95
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:100
msgid ""
"To invoice a customer for prepaid support services, first create a sales "
"order (SO) with the support services product. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`, which reveals a "
"blank quotation form."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:99
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:104
msgid "Then, fill out the quotation form with the customer information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:101
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:106
msgid ""
"Go to the :guilabel:`Order Lines` tab of the quotation and click "
":guilabel:`Add a Product`. Then, select the *prepaid services product* "
@ -1234,76 +1240,77 @@ msgid ""
"the number of hours."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:105
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:110
msgid ""
"After updating any other necessary information, :guilabel:`Confirm` the "
"quotation. This converts the quotation into an :abbr:`SO (sales order)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:109
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
msgid "Create and send an invoice for prepaid services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:111
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:116
msgid ""
"Once the :abbr:`SO (sales order)` has been confirmed, click the "
":guilabel:`Create Invoice` button. This will open a :guilabel:`Create "
"Invoices` pop-up window."
":guilabel:`Create Invoice` button. This opens a :guilabel:`Create invoices` "
"pop-up window."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:119
msgid ""
"If no down payment will be collected, the :guilabel:`Create Invoice` type "
"can remain as :guilabel:`Regular Invoice`. If a down payment will be "
"collected, choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a :doc:`down payment "
"<../../../sales/sales/invoicing/down_payment>` is collected, choose between "
"either :guilabel:`Down payment (percentage)` or :guilabel:`Down payment "
"(fixed amount)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:118
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:124
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Draft Invoice`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:120
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:126
msgid "The invoice can then be sent to the customer for payment."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:123
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
msgid "Create helpdesk ticket for prepaid services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:125
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:131
msgid ""
"To create a *Helpdesk* ticket for prepaid services, navigate to "
":menuselection:`Helpdesk` and click the :guilabel:`Tickets` button to reveal"
" a specific team's pipeline. Click :guilabel:`New` to create a new ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:135
msgid ""
"On the blank ticket form, create a ticket :guilabel:`Title`, and enter the "
":guilabel:`Customer` information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:132
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
msgid ""
"When the customer name is added, the :guilabel:`Sales Order Item` field will"
" automatically populate with the most recent prepaid sales order item that "
"When the customer name is added, the :guilabel:`Sales Order Item` field "
"automatically populates with the most recent prepaid sales order item that "
"has time remaining."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:136
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:142
msgid "Track hours on helpdesk ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
msgid ""
"Time spent working on a *Helpdesk* ticket is tracked on the *Timesheets* tab"
" on the specific ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:140
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:146
msgid ""
"On the ticket detail form, click on the :guilabel:`Timesheets` tab and click"
" :guilabel:`Add a line`. Choose an :guilabel:`Employee`, add a "
@ -1311,10 +1318,11 @@ msgid ""
":guilabel:`Hours Spent`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:150
msgid ""
"As new lines are added to :guilabel:`Timesheets` tab, the "
":guilabel:`Remaining Hours on SO` field is automatically updated."
":guilabel:`Remaining Hours on SO` field, at the bottom-right of the tab, is "
"automatically updated."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1323,94 +1331,96 @@ msgid ""
"hours on an SO."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:152
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:158
msgid ""
"If the number of hours on the :guilabel:`Timesheets` tab exceeds the number "
"of hours sold, the :guilabel:`Remaining Hours of SO` will turn red."
"of hours sold, the :guilabel:`Remaining Hours of SO` turns red."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:155
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
msgid ""
"As hours are added to the :guilabel:`Timesheets` tab, they are automatically"
" updated in the :guilabel:`Delivered` field on the :abbr:`SO (sales order)`,"
" as well."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:159
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:165
msgid "Invoice post-paid support services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
msgid ""
"When support services are billed based on the amount of time spent on an "
"issue, an invoice cannot be created before the total number of hours "
"required to solve the problem have been entered on a timesheet. In this "
"case, a service product with the invoicing policy set to :guilabel:`Based on"
" Timesheets` would be used, like the one created above."
"case, a service product with the *Invoicing Policy* set to *Based on "
"Timesheets* would be used, like the one created in :ref:`the section above "
"<helpdesk/configure-service-products>`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:174
msgid "Create a sales order with a time-tracked product"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:169
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:176
msgid ""
"To invoice a customer for post-paid support services, first create a sales "
"order (SO) with the *support services product*. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:173
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
msgid "Fill out the quotation with the customer information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:175
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:182
msgid ""
"On the :guilabel:`Order Lines` tab, click :guilabel:`Add a Product`. Select "
"the post-paid services product configured in the steps above. After updating"
" any other necessary information, :guilabel:`Confirm` the quotation."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
msgid ""
"Unlike with the prepaid services quotation, Odoo will not allow an invoice "
"to be created at this time. That is because no services have been performed;"
" in other words nothing has been delivered, therefore, there is nothing to "
"invoice."
"Unlike with the prepaid services quotation, Odoo does **not** allow an "
"invoice to be created at this time. That is because no services have been "
"performed; in other words, nothing has been delivered, therefore, there is "
"nothing to invoice."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:185
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:192
msgid "Create a helpdesk ticket for time-tracked services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:194
msgid ""
"To record a *Timesheet* entry for time-tracker services, go to "
":menuselection:`Helpdesk` and select the appropriate team for which these "
"services apply."
"To record a *Timesheet* entry for time-tracker services, go to the "
":menuselection:`Helpdesk` app, and select the appropriate team for which "
"these services apply."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:190
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:197
msgid ""
"If there is already an existing ticket for this issue, select it from the "
"kanban view. This will open the ticket details form. If there is no existing"
" ticket for this customer issue, click :guilabel:`New` to create a new "
"ticket and enter the necessary customer information on the blank ticket "
"details form."
"Kanban view. This opens the ticket details form. If there is no existing "
"ticket for this customer issue, click :guilabel:`New` to create a new ticket"
" and enter the necessary customer information on the blank ticket details "
"form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:195
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:202
msgid ""
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Line`"
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Item`"
" drop-down menu. Select the :abbr:`SO (sales order)` created in the previous"
" step."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:199
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:206
msgid "Track support hours on a ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:201
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
msgid ""
"In order to create an invoice for a product based on timesheets, hours need "
"to be tracked and recorded. At this point, the service is considered "
@ -1418,14 +1428,14 @@ msgid ""
":guilabel:`Timesheets` tab of the ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:205
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:212
msgid ""
"Click :guilabel:`Add a Line` to record a new entry. Select an "
":guilabel:`Employee` from the drop-down menu, and record the time spent in "
"the :guilabel:`Hours Spent` column."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
msgid ""
"Repeat these steps as needed until all time spent on the issues has been "
"recorded."
@ -1435,24 +1445,24 @@ msgstr ""
msgid "View of the timesheets tab on a helpdesk ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:222
msgid "Create an invoice for hours tracked on a ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:217
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:224
msgid ""
"After the customer's issue has been solved, and it is determined no new "
"timesheet entries will be made, an invoice can be created, and the customer "
"can be billed."
"timesheet entries need to be made, an invoice can be created, and the "
"customer can be billed."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:220
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:227
msgid ""
"To do this, return to the :abbr:`SO (sales order)` by clicking on the "
":guilabel:`Sales Order` smart button at the top of the ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:223
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
msgid ""
"Before creating the invoice, confirm that the number in the "
":guilabel:`Delivered` column matches the total number of :guilabel:`Hours "
@ -1463,20 +1473,25 @@ msgstr ""
msgid "View of a sales order with emphasis on the delivered column."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:237
msgid ""
"Then, click :guilabel:`Create Invoice`. This will open a :guilabel:`Create "
"Invoices` pop-up window. If no down payment will be collected, the "
":guilabel:`Create Invoice` type can remain as :guilabel:`Regular Invoice`. "
"If a down payment will be collected, choose between either :guilabel:`Down "
"payment (percentage)` or :guilabel:`Down payment (fixed amount)`."
"Then, click :guilabel:`Create Invoice`. This opens a :guilabel:`Create "
"invoice(s)` pop-up window."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:236
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:239
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should only "
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a down payment is collected, "
"choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should **only** "
"include timesheets from a certain time period. If this field is left blank, "
"*all* applicable timesheets that have not yet been invoiced will be "
"**all** applicable timesheets that have not yet been invoiced will be "
"included."
msgstr ""
@ -1484,17 +1499,21 @@ msgstr ""
msgid "View of create invoices pop up showing timesheets period fields."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:252
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Invoice`. The invoice can then be sent to the customer for payment."
"Draft`. The invoice can then be reviewed, edited, and sent to the customer "
"for payment."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:248
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:256
msgid ""
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
":doc:`../../../inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:257
msgid ":doc:`../../../sales/sales/invoicing/down_payment`"
msgstr ""
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
#: ../../content/applications/services/helpdesk/overview.rst:5
#: ../../content/applications/services/timesheets/overview.rst:5
@ -1799,8 +1818,8 @@ msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:172
msgid ""
"SMS Text Messaging is an :doc:`In-App Purchase (IAP) "
"<../../../general/in_app_purchase/>` service that requires prepaid credits "
"to work. Refer to `SMS Pricing FAQ <https://iap-"
"</applications/essentials/in_app_purchase/>` service that requires prepaid "
"credits to work. Refer to `SMS Pricing FAQ <https://iap-"
"services.odoo.com/iap/sms/pricing>`_ for additional information."
msgstr ""
@ -1829,7 +1848,8 @@ msgid "View of an SMS template setup page in Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:189
msgid ":doc:`../../../general/email_communication/email_template`"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/companies/email_template`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:192
@ -2622,10 +2642,6 @@ msgid ""
"--> Customer Ratings`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/email_communication/email_template`"
msgstr ":doc:`/applications/general/email_communication/email_template`"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:63
msgid "Publish ratings on the customer portal"
msgstr ""
@ -2663,6 +2679,7 @@ msgid ""
"team's ratings over the past thirty days."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid "View of the ratings performance overview from the customer portal."
msgstr ""
@ -2868,8 +2885,8 @@ msgid ""
"created called `Customer Care`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:0
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
msgid "View of the Kanban cards for the available Live Chat channels."
msgstr ""
@ -3777,7 +3794,7 @@ msgid ""
msgstr ""
#: ../../content/applications/services/helpdesk/overview/reports.rst:227
msgid ":doc:`Odoo reporting </applications/general/reporting>`"
msgid ":doc:`Odoo reporting </applications/essentials/reporting>`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/sla.rst:3

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@ -4,17 +4,17 @@
# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
#
# Translators:
# Wil Odoo, 2024
# Larissa Manderfeld, 2024
# Wil Odoo, 2024
#
#, fuzzy
msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Larissa Manderfeld, 2024\n"
"Last-Translator: Wil Odoo, 2024\n"
"Language-Team: German (https://app.transifex.com/odoo/teams/41243/de/)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
@ -1153,26 +1153,17 @@ msgstr "Zeitaufwand verfolgen und abrechnen"
msgid ""
"Odoo *Helpdesk* provides teams with the ability to track the amount of hours"
" spent working on a ticket, and to bill a customer for that time. Through "
"integrations with the *Sales*, *Timesheets* and *Accounting* applications, "
"customers can be charged once the work is completed, or before it has even "
"begun."
"integrations with the *Sales*, *Timesheets*, *Project* and *Accounting* "
"applications, customers can be charged once the work is completed, or before"
" it has even begun."
msgstr ""
"Odoo *Kundendienst* bietet Teams die Möglichkeit, die für die Bearbeitung "
"eines Tickets aufgewendeten Stunden zu verfolgen und dem Kunden diese Zeit "
"in Rechnung zu stellen. Durch die Integration mit den Apps *Verkauf*, "
"*Zeiterfassung* und *Buchhaltung* können Sie Kunden die Kosten in Rechnung "
"stellen, sobald die Arbeit abgeschlossen ist oder bevor sie überhaupt "
"begonnen hat."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:11
msgid ""
"Since the *Track & Bill Time* features require integration with other "
"applications, enabling them may result in the installation of additional "
"modules (or applications)."
"modules or applications."
msgstr ""
"Da die Funktionen von *Zeitaufwand verfolgen & abrechnen* die Integration "
"mit anderen Apps erfordern, kann die Aktivierung dieser Funktionen die "
"Installation zusätzlicher Module (oder Apps) erforderlich machen."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:14
msgid ""
@ -1192,13 +1183,8 @@ msgstr "„Zeitaufwand verfolgen und abrechnen“-Funktionen konfigurieren"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:21
msgid ""
"Before a customer can be invoiced for support services, the *Track & Bill "
"Time* features must first be enabled. These features must be enabled on each"
" *Helpdesk* team where they will be utilized."
"Time* features **must** be enabled on each *Helpdesk* team individually."
msgstr ""
"Bevor einem Kunden Supportleistungen in Rechnung gestellt werden können, "
"müssen die Funktionen *Zeitaufwand verfolgen & abrechnen* zunächst aktiviert"
" werden. Diese Funktionen müssen in jedem *Kundendienst*-Team, in dem sie "
"genutzt werden sollen, aktiviert werden."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:25
msgid "Enable track and bill time on a helpdesk team"
@ -1207,20 +1193,13 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:27
msgid ""
"To view and enable the :guilabel:`Track & Bill Time` features on a "
"*Helpdesk* team, first navigate to :menuselection:`Helpdesk --> "
"Configuration --> Teams`. Then select a team from the list or :doc:`create a"
" new one </applications/services/helpdesk/overview/getting_started>`. This "
"will reveal a team's settings page."
"To view and enable the *Track & Bill Time* features on a *Helpdesk* team, "
"first navigate to :menuselection:`Helpdesk app --> Configuration --> "
"Helpdesk Teams`. Then, select a team from the list, or create a :doc:`new "
"one <../overview/getting_started>`. This reveals a team's settings page."
msgstr ""
"Um die Funktionen :guilabel:`Zeitaufwand verfolgen & abrechnen` für ein "
"*Kundendienst*-Team anzuzeigen und zu aktivieren, navigieren Sie zunächst zu"
" :menuselection:`Kundendienst --> Konfiguration --> Teams`. Wählen Sie dann "
"ein Team aus der Liste aus oder :doc:`erstellen Sie ein neues "
"</applications/services/helpdesk/overview/getting_started>`. Daraufhin wird "
"die Einstellungsseite für ein Team angezeigt."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:32
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:31
msgid ""
"On the team's settings page, scroll to the :guilabel:`Track & Bill Time` "
"section. Check the boxes labeled :guilabel:`Timesheets` and :guilabel:`Time "
@ -1230,7 +1209,7 @@ msgstr ""
":guilabel:`Zeitaufwand verfolgen & abrechnen`. Kreuzen Sie die Kästchen "
":guilabel:`Zeiterfassung` und :guilabel:`Zeitabrechnung` an."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:35
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:34
msgid ""
"Once the :guilabel:`Timesheets` box is checked, a new field appears, labeled"
" :guilabel:`Project`."
@ -1240,23 +1219,24 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:37
msgid ""
"The project selected in this field is where all the timesheets for this "
"team's tickets will be recorded. Click into the drop-down menu to select a "
":guilabel:`Project`."
"If this is the first time this feature has been enabled on this database, "
"the page may need to be manually saved and refreshed before the "
":guilabel:`Project` field appears."
msgstr ""
"Das in diesem Feld ausgewählte Projekt ist der Ort, an dem alle "
"Zeiterfassungsbögen für die Tickets dieses Teams erfasst werden. Klicken Sie"
" in das Drop-down-Menü, um ein :guilabel:`Projekt` auszuwählen."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:40
msgid ""
"To create a new project where the timesheets will be recorded, click into "
"the drop-down menu, type a name for the project, and then click "
":guilabel:`Create`."
"The project selected in this field represents where all the timesheets for "
"this team's tickets are recorded. Click into the :guilabel:`Project` drop-"
"down menu to select a project."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:43
msgid ""
"To create a new project where the timesheets are recorded, click into the "
":guilabel:`Project` drop-down menu, type a name for the project, and then "
"click :guilabel:`Create` from the drop-down menu beneath."
msgstr ""
"Um ein neues Projekt zu erstellen, in dem die Zeit erfasst werden soll, "
"klicken Sie auf das Drop-down-Menü, geben Sie einen Namen für das Projekt "
"ein und klicken Sie dann auf :guilabel:`Erstellen`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid ""
@ -1266,39 +1246,29 @@ msgstr ""
"Ansicht einer Einstellungsseite für ein Kundendienstteam mit Schwerpunkt auf"
" den Einstellungen für die Zeiterfassung und -abrechnung."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:50
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:54
msgid "Configure service products"
msgstr "Dienstleistungsprodukte konfigurieren"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:52
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:56
msgid ""
"When the :guilabel:`Time Billing` feature is enabled, a new product is "
"created in the *Sales* app called :guilabel:`Service on Timesheets`. This "
"product can be found under :menuselection:`Sales --> Products --> Products`."
" Search for `Service on Timesheets` in the :guilabel:`Search...` bar. This "
"is the product that will be used when invoicing for *post-paid support "
"services* after they have been completed."
"created in the *Sales* app called *Service on Timesheets*. This product can "
"be found under :menuselection:`Sales app--> Products --> Products`. Then, "
"search for `Service on Timesheets` in the :guilabel:`Search...` bar. This is"
" the product that is used when invoicing for *post-paid support services* "
"**after** they have been completed."
msgstr ""
"Wenn die Funktion :guilabel:`Zeitabrechnung` aktiviert ist, wird in der "
"*Verkaufsapp* ein neues Produkt mit dem Namen :guilabel:`Dienstleistungen "
"nach Zeiterfassungen` erstellt. Dieses Produkt finden Sie unter "
":menuselection:`Verkauf --> Produkte --> Produkte`. Suchen Sie in der Leiste"
" :guilabel:`Suchen ...` nach `Dienstleistungen nach Zeiterfassungen`. Dies "
"ist das Produkt, das bei der Rechnungsstellung für *Supportleistungen nach "
"Bezahlung* verwendet wird, nachdem diese abgeschlossen wurden."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:58
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:62
msgid ""
"Select :guilabel:`Service on Timesheets` from the product page. This reveals"
" the product detail form. The product is configured with the "
":guilabel:`Product Type` set to :guilabel:`Service` and the "
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`."
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`. Make "
"any necessary changes to the product record, such as the :guilabel:`Cost` or"
" :guilabel:`Sales Price`."
msgstr ""
"Wählen Sie :guilabel:`Dienstleistung nach Zeiterfassungen` auf der "
"Produktseite. Daraufhin wird das Formular mit den Produktdetails angezeigt. "
"Das Produkt ist so konfiguriert, dass die :guilabel:`Produktart` auf "
":guilabel:`Dienstleistung` und die :guilabel:`Abrechnungspolitik` auf "
":guilabel:`Basierend auf Zeiterfassungen` eingestellt ist."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid ""
@ -1308,28 +1278,21 @@ msgstr ""
"Ansicht eines Dienstleistungsprodukt mit der Abrechnungspolitik auf "
"„Basierend auf Zeiterfassungen“."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:66
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:71
msgid ""
"In order to invoice for support services before the work has been completed "
"(also known as *prepaid support services*), a separate product with a "
"different invoicing policy must be created."
"In order to invoice for support services **before** the work has been "
"completed (also known as *prepaid support services*), a separate product "
"with a different invoicing policy must be created."
msgstr ""
"Um Supportleistungen in Rechnung zu stellen, bevor die Arbeit abgeschlossen "
"ist (auch bekannt als *vorausbezahlte Supportleistungen*), muss ein "
"separates Produkt mit einer anderen Abrechnungspolitik erstellt werden."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:69
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:74
msgid ""
"To create a new service product, go to :menuselection:`Sales --> Products "
"--> Products` and click :guilabel:`New`. This will reveal a blank product "
"detail form."
"To create a new service product, go to :menuselection:`Sales app --> "
"Products --> Products`, and click :guilabel:`New`. This reveals a blank "
"product detail form."
msgstr ""
"Um ein neues Dienstleistungsprodukt zu erstellen, gehen Sie zu "
":menuselection:`Verkauf --> Produkte --> Produkte` und klicken Sie auf "
":guilabel:`Neu`. Daraufhin öffnet sich ein leeres Formular mit "
"Produktdetails."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:72
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:77
msgid ""
"On the new product form, add a :guilabel:`Product Name`, and set the "
":guilabel:`Product Type` to :guilabel:`Service`. Then, set the "
@ -1352,7 +1315,7 @@ msgstr ""
"Ansicht eines Dienstleistungsprodukt mit der Abrechnungspolitik auf "
"„Vorkasse/Festpreis“."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:81
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:86
msgid ""
"Finally, set the :guilabel:`Sales Price`, and confirm that the "
":guilabel:`Unit of Measure` is set to :guilabel:`Hours`."
@ -1360,45 +1323,35 @@ msgstr ""
"Legen Sie schließlich den :guilabel:`Verkaufspreis` fest und bestätigen Sie,"
" dass die :guilabel:`Maßeinheit` auf :guilabel:`Stunden` eingestellt ist."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:85
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:90
msgid "Invoice prepaid support services"
msgstr "Vorausbezahlte Supportleistungen abrechnen"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:87
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:92
msgid ""
"When support services are billed on a fixed price, an invoice can be created"
" before any work is completed on the issue. In this case, a service product "
"with the invoicing policy set to :guilabel:`Prepaid/Fixed Price` would be "
"used, just like :ref:`the section above <helpdesk/advanced/configure-"
"service-products>`."
"with the *Invoicing Policy* set to *Prepaid/Fixed Price* would be used, just"
" like :ref:`the section above <helpdesk/configure-service-products>`."
msgstr ""
"Wenn Supportleistungen zu einem Festpreis abgerechnet werden, kann eine "
"Rechnung erstellt werden, bevor die Arbeit an dem Problem abgeschlossen ist."
" In diesem Fall würde ein Dienstleistungsprodukt mit der Abrechnungspolitik "
":guilabel:`Vorkasse/Festpreis` verwendet werden, genau wie :ref:`der "
"Abschnitt oben <helpdesk/advanced/configure-service-products>`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:93
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:98
msgid "Create a sales order with prepaid product"
msgstr "Einen Verkaufsauftrag mit Vorkasseprodukt erstellen"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:95
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:100
msgid ""
"To invoice a customer for prepaid support services, first create a sales "
"order (SO) with the support services product. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`, which reveals a "
"blank quotation form."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
"Um einem Kunden vorausbezahlte Supportleistungen in Rechnung zu stellen, "
"erstellen Sie zunächst einen Verkaufsauftrag (VA) mit dem Produkt *Produkt "
"für Supportleistungen*. Gehen Sie dazu auf :menuselection:`Verkauf --> "
"Aufträge --> Angebote --> Neu`, wo Sie ein leeres Angebotsformular sehen."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:99
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:104
msgid "Then, fill out the quotation form with the customer information."
msgstr "Füllen Sie dann das Angebotsformular mit den Kundeninformationen aus."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:101
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:106
msgid ""
"Go to the :guilabel:`Order Lines` tab of the quotation and click "
":guilabel:`Add a Product`. Then, select the *prepaid services product* "
@ -1411,7 +1364,7 @@ msgstr ""
"konfiguriert haben. Aktualisieren Sie das Feld :guilabel:`Menge` mit der "
"Anzahl der Stunden."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:105
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:110
msgid ""
"After updating any other necessary information, :guilabel:`Confirm` the "
"quotation. This converts the quotation into an :abbr:`SO (sales order)`."
@ -1420,33 +1373,27 @@ msgstr ""
":guilabel:`Bestätigen` Sie das Angebot. Dadurch wird das Angebot in einen "
":abbr:`VA (Verkuafsauftrag)` umgewandelt."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:109
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
msgid "Create and send an invoice for prepaid services"
msgstr "Rechnung für vorausbezahlte Dienstleistungen erstellen und senden"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:111
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:116
msgid ""
"Once the :abbr:`SO (sales order)` has been confirmed, click the "
":guilabel:`Create Invoice` button. This will open a :guilabel:`Create "
"Invoices` pop-up window."
":guilabel:`Create Invoice` button. This opens a :guilabel:`Create invoices` "
"pop-up window."
msgstr ""
"Sobald der :abbr:`VA (Verkaufsauftrag)` bestätigt wurde, klicken Sie auf die"
" Schaltfläche :guilabel:`Rechnung erstellen`. Daraufhin öffnet sich ein Pop-"
"up-Fenster :guilabel:`Rechnungen erstellen`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:119
msgid ""
"If no down payment will be collected, the :guilabel:`Create Invoice` type "
"can remain as :guilabel:`Regular Invoice`. If a down payment will be "
"collected, choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a :doc:`down payment "
"<../../../sales/sales/invoicing/down_payment>` is collected, choose between "
"either :guilabel:`Down payment (percentage)` or :guilabel:`Down payment "
"(fixed amount)`."
msgstr ""
"Wenn keine Anzahlung erfasst wird, kann das Feld :guilabel:`Rechnung "
"erstellen` als :guilabel:`Reguläre Rechnung` beibehalten werden. Wenn eine "
"Anzahlung gemacht wurde, wählen Sie entweder :guilabel:`Anzahlung "
"(Prozentsatz)` oder :guilabel:`Anzahlung (fester Betrag)`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:118
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:124
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Draft Invoice`."
@ -1454,15 +1401,15 @@ msgstr ""
"Wenn Sie die erforderlichen Informationen eingegeben haben, klicken Sie auf "
":guilabel:`Entwurfsrechnung erstellen`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:120
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:126
msgid "The invoice can then be sent to the customer for payment."
msgstr "Die Rechnung kann nun zur Zahlung an den Kunden gesendet werden."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:123
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
msgid "Create helpdesk ticket for prepaid services"
msgstr "Kundendienstticket für vorausbezahlte Dienstleistungen erstellen"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:125
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:131
msgid ""
"To create a *Helpdesk* ticket for prepaid services, navigate to "
":menuselection:`Helpdesk` and click the :guilabel:`Tickets` button to reveal"
@ -1474,7 +1421,7 @@ msgstr ""
" anzuzeigen. Klicken Sie auf :guilabel:`Neu`, um ein neues Ticket zu "
"erstellen."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:135
msgid ""
"On the blank ticket form, create a ticket :guilabel:`Title`, and enter the "
":guilabel:`Customer` information."
@ -1482,21 +1429,18 @@ msgstr ""
"Erstellen Sie im leeren Ticketformular einen :guilabel:`Titel` für das "
"Ticket und geben Sie die Informationen zum :guilabel:`Kunden` ein."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:132
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
msgid ""
"When the customer name is added, the :guilabel:`Sales Order Item` field will"
" automatically populate with the most recent prepaid sales order item that "
"When the customer name is added, the :guilabel:`Sales Order Item` field "
"automatically populates with the most recent prepaid sales order item that "
"has time remaining."
msgstr ""
"Wenn der Kundenname hinzugefügt wird, wird das Feld "
":guilabel:`Verkaufsauftragsposition` automatisch mit der letzten "
"vorausbezahlten Verkaufsauftragsposition gefüllt, die noch Zeit übrig hat."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:136
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:142
msgid "Track hours on helpdesk ticket"
msgstr "Stunden auf Kundendienstticket verfolgen"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
msgid ""
"Time spent working on a *Helpdesk* ticket is tracked on the *Timesheets* tab"
" on the specific ticket."
@ -1504,7 +1448,7 @@ msgstr ""
"Die Zeit, die Sie für die Bearbeitung eines *Kundendienst*-Tickets "
"aufwenden, wird im Reiter *Zeiterfassung* für das jeweilige Ticket erfasst."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:140
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:146
msgid ""
"On the ticket detail form, click on the :guilabel:`Timesheets` tab and click"
" :guilabel:`Add a line`. Choose an :guilabel:`Employee`, add a "
@ -1516,14 +1460,12 @@ msgstr ""
":guilabel:`Mitarbeiter`, fügen Sie eine :guilabel:`Beschreibung` der Aufgabe"
" hinzu und geben Sie die Anzahl der :guilabel:`Aufgewendeten Stunden` ein."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:150
msgid ""
"As new lines are added to :guilabel:`Timesheets` tab, the "
":guilabel:`Remaining Hours on SO` field is automatically updated."
":guilabel:`Remaining Hours on SO` field, at the bottom-right of the tab, is "
"automatically updated."
msgstr ""
"Wenn neue Zeilen im Reiter :guilabel:`Zeiterfassung` hinzugefügt werden, "
"wird das Feld :guilabel:`Verbleibende Stunden im VA` automatisch "
"aktualisiert."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid ""
@ -1533,16 +1475,13 @@ msgstr ""
"Ansicht des Zeiterfassungsreiters in einem Ticket mit Fokus auf den im "
"Verkaufsauftrag verbleibenden Stunden."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:152
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:158
msgid ""
"If the number of hours on the :guilabel:`Timesheets` tab exceeds the number "
"of hours sold, the :guilabel:`Remaining Hours of SO` will turn red."
"of hours sold, the :guilabel:`Remaining Hours of SO` turns red."
msgstr ""
"Wenn die Anzahl der Stunden im Reiter :guilabel:`Zeiterfassung` die Anzahl "
"verkaufter Stunden überschreitet, werden die :guilabel:`Verbleibenden "
"Stunden im VA` in Rot angezeigt."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:155
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
msgid ""
"As hours are added to the :guilabel:`Timesheets` tab, they are automatically"
" updated in the :guilabel:`Delivered` field on the :abbr:`SO (sales order)`,"
@ -1552,45 +1491,37 @@ msgstr ""
"sie automatisch auch im Feld :guilabel:`Geliefert` im Reiter :abbr:`VA "
"(Verkaufsauftrag)` aktualisiert."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:159
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:165
msgid "Invoice post-paid support services"
msgstr "Supportleistungen nach Erbringung abrechnen"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
msgid ""
"When support services are billed based on the amount of time spent on an "
"issue, an invoice cannot be created before the total number of hours "
"required to solve the problem have been entered on a timesheet. In this "
"case, a service product with the invoicing policy set to :guilabel:`Based on"
" Timesheets` would be used, like the one created above."
"case, a service product with the *Invoicing Policy* set to *Based on "
"Timesheets* would be used, like the one created in :ref:`the section above "
"<helpdesk/configure-service-products>`."
msgstr ""
"Wenn Supportleistungen auf der Grundlage der für ein Problem aufgewendeten "
"Zeit abgerechnet werden, kann eine Rechnung erst erstellt werden, wenn die "
"Gesamtzahl der für die Lösung des Problems erforderlichen Stunden auf einem "
"Zeiterfassungsbogen eingetragen wurde. In diesem Fall wird ein "
"Dienstleistungsprodukt mit der Abrechnungspolitik :guilabel:`Basierend auf "
"Zeiterfassungen` verwendet, wie oben erstellt."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:174
msgid "Create a sales order with a time-tracked product"
msgstr "Einen Verkaufsauftrag mit zeitverfolgtem Produkt erstellen"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:169
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:176
msgid ""
"To invoice a customer for post-paid support services, first create a sales "
"order (SO) with the *support services product*. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
"Um einem Kunden Supportleistungen nach der Erbringung in Rechnung zu "
"stellen, erstellen Sie zunächst einen Verkaufsauftrag (VA) mit dem Produkt "
"*Produkt für Supportleistungen*. Gehen Sie dazu auf :menuselection:`Verkauf "
"--> Aufträge --> Angebote --> Neu`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:173
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
msgid "Fill out the quotation with the customer information."
msgstr "Füllen Sie das Angebot mit den Kundeninformationen aus."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:175
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:182
msgid ""
"On the :guilabel:`Order Lines` tab, click :guilabel:`Add a Product`. Select "
"the post-paid services product configured in the steps above. After updating"
@ -1602,61 +1533,46 @@ msgstr ""
"Nachdem Sie alle anderen notwendigen Informationen aktualisiert haben, "
":guilabel:`Bestätigen` Sie das Angebot."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
msgid ""
"Unlike with the prepaid services quotation, Odoo will not allow an invoice "
"to be created at this time. That is because no services have been performed;"
" in other words nothing has been delivered, therefore, there is nothing to "
"invoice."
"Unlike with the prepaid services quotation, Odoo does **not** allow an "
"invoice to be created at this time. That is because no services have been "
"performed; in other words, nothing has been delivered, therefore, there is "
"nothing to invoice."
msgstr ""
"Anders als beim Angebot für vorausbezahlte Dienstleistungen erlaubt Odoo zu "
"diesem Zeitpunkt nicht, eine Rechnung zu erstellen. Das liegt daran, dass "
"noch keine Leistungen erbracht wurden, d. h. es wurde noch nichts geliefert,"
" und daher gibt es auch nichts zu berechnen."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:185
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:192
msgid "Create a helpdesk ticket for time-tracked services"
msgstr "Kundendienstticket für zeitverfolgte Dienstleistungen erstellen"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:194
msgid ""
"To record a *Timesheet* entry for time-tracker services, go to "
":menuselection:`Helpdesk` and select the appropriate team for which these "
"services apply."
"To record a *Timesheet* entry for time-tracker services, go to the "
":menuselection:`Helpdesk` app, and select the appropriate team for which "
"these services apply."
msgstr ""
"Um einen *Zeiterfassungseintrag* für Zeiterfassungsdienste zu erfassen, "
"gehen Sie zu :menuselection:`Kundendienst` und wählen Sie das entsprechende "
"Team, für das diese Dienstleistungen gelten."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:190
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:197
msgid ""
"If there is already an existing ticket for this issue, select it from the "
"kanban view. This will open the ticket details form. If there is no existing"
" ticket for this customer issue, click :guilabel:`New` to create a new "
"ticket and enter the necessary customer information on the blank ticket "
"details form."
"Kanban view. This opens the ticket details form. If there is no existing "
"ticket for this customer issue, click :guilabel:`New` to create a new ticket"
" and enter the necessary customer information on the blank ticket details "
"form."
msgstr ""
"Wenn es bereits ein Ticket für dieses Problem gibt, wählen Sie es in der "
"Kanban-Ansicht aus. Daraufhin wird das Formular mit den Ticketdetails "
"geöffnet. Wenn es für dieses Kundenproblem noch kein Ticket gibt, klicken "
"Sie auf :guilabel:`Neu`, um ein neues Ticket zu erstellen, und geben Sie die"
" erforderlichen Kundeninformationen in das leere Ticketformular ein."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:195
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:202
msgid ""
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Line`"
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Item`"
" drop-down menu. Select the :abbr:`SO (sales order)` created in the previous"
" step."
msgstr ""
"Nachdem Sie ein Ticket ausgewählt oder erstellt haben, gehen Sie zum Drop-"
"down-Menü :guilabel:`Verkaufsauftragszeile`. Wählen Sie den im vorherigen "
"Schritt erstellte :abbr:`VA (Verkaufsauftrag)`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:199
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:206
msgid "Track support hours on a ticket"
msgstr "Supportstunden auf einem Ticket verfolgen"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:201
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
msgid ""
"In order to create an invoice for a product based on timesheets, hours need "
"to be tracked and recorded. At this point, the service is considered "
@ -1669,7 +1585,7 @@ msgstr ""
"Supportleistung zu erfassen, klicken Sie auf den Reiter "
":guilabel:`Zeiterfassung` des Tickets."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:205
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:212
msgid ""
"Click :guilabel:`Add a Line` to record a new entry. Select an "
":guilabel:`Employee` from the drop-down menu, and record the time spent in "
@ -1679,7 +1595,7 @@ msgstr ""
"Wählen Sie einen :guilabel:`Mitarbeiter` aus dem Drop-down-Menü aus und "
"erfassen Sie den Zeitaufwand in der Spalte :guilabel:`Aufgewendete Stunden`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
msgid ""
"Repeat these steps as needed until all time spent on the issues has been "
"recorded."
@ -1691,21 +1607,18 @@ msgstr ""
msgid "View of the timesheets tab on a helpdesk ticket."
msgstr "Ansicht des Zeiterfassungsreiters auf Kundendiensttickets."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:222
msgid "Create an invoice for hours tracked on a ticket"
msgstr "Eine Rechnung für auf einem Ticket erfasste Stunden erstellen"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:217
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:224
msgid ""
"After the customer's issue has been solved, and it is determined no new "
"timesheet entries will be made, an invoice can be created, and the customer "
"can be billed."
"timesheet entries need to be made, an invoice can be created, and the "
"customer can be billed."
msgstr ""
"Nachdem das Problem des Kunden gelöst wurde und feststeht, dass keine neuen "
"Zeiterfassungseinträge vorgenommen werden, kann eine Rechnung erstellt und "
"dem Kunden in Rechnung gestellt werden."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:220
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:227
msgid ""
"To do this, return to the :abbr:`SO (sales order)` by clicking on the "
":guilabel:`Sales Order` smart button at the top of the ticket."
@ -1714,7 +1627,7 @@ msgstr ""
"intelligente Schaltfläche :guilabel:`Verkaufsauftrag` oben auf dem Ticket "
"klicken."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:223
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
msgid ""
"Before creating the invoice, confirm that the number in the "
":guilabel:`Delivered` column matches the total number of :guilabel:`Hours "
@ -1729,32 +1642,27 @@ msgstr ""
msgid "View of a sales order with emphasis on the delivered column."
msgstr "Ansicht eines Verkaufsauftrags mit Fokus auf der gelieferten Spalte."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:237
msgid ""
"Then, click :guilabel:`Create Invoice`. This will open a :guilabel:`Create "
"Invoices` pop-up window. If no down payment will be collected, the "
":guilabel:`Create Invoice` type can remain as :guilabel:`Regular Invoice`. "
"If a down payment will be collected, choose between either :guilabel:`Down "
"payment (percentage)` or :guilabel:`Down payment (fixed amount)`."
"Then, click :guilabel:`Create Invoice`. This opens a :guilabel:`Create "
"invoice(s)` pop-up window."
msgstr ""
"Klicken Sie danach auf :guilabel:`Rechnung erstellen`. Dadurch öffnet sich "
"ein Pop-up-Fenster :guilabel:`Rechnungen erstellen`. Wenn keine Anzahlung "
"erfasst wird, kann das Feld :guilabel:`Rechnung erstellen` als "
":guilabel:`Reguläre Rechnung` beibehalten werden. Wenn eine Anzahlung "
"gemacht wurde, wählen Sie entweder :guilabel:`Anzahlung (Prozentsatz)` oder "
":guilabel:`Anzahlung (fester Betrag)`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:236
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:239
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should only "
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a down payment is collected, "
"choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should **only** "
"include timesheets from a certain time period. If this field is left blank, "
"*all* applicable timesheets that have not yet been invoiced will be "
"**all** applicable timesheets that have not yet been invoiced will be "
"included."
msgstr ""
"Verwenden Sie das Feld :guilabel:`Zeiterfassungszeitraum`, wenn diese "
"Rechnung nur Zeiterfassungen aus einem bestimmten Zeitraum beinhalten "
"sollte. Wenn dieses Feld leer bleibt, werden *alle* entsprechenden "
"Zeiterfassungen, die noch nicht berechent wurden, einbezogen."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid "View of create invoices pop up showing timesheets period fields."
@ -1762,20 +1670,21 @@ msgstr ""
"Ansicht des Pop-ups zur Rechnungserstellung, das die Felder für "
"Zeiterfassungszeiträume anzeigt."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:252
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Invoice`. The invoice can then be sent to the customer for payment."
"Draft`. The invoice can then be reviewed, edited, and sent to the customer "
"for payment."
msgstr ""
"Wenn Sie die erforderlichen Informationen eingegeben haben, klicken Sie auf "
":guilabel:`Rechnung erstellen`. Die Rechnung kann dann zur Zahlung an den "
"Kunden geschickt werden."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:248
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:256
msgid ""
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
":doc:`../../../inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:257
msgid ":doc:`../../../sales/sales/invoicing/down_payment`"
msgstr ""
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
#: ../../content/applications/services/helpdesk/overview.rst:5
#: ../../content/applications/services/timesheets/overview.rst:5
@ -2080,8 +1989,8 @@ msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:172
msgid ""
"SMS Text Messaging is an :doc:`In-App Purchase (IAP) "
"<../../../general/in_app_purchase/>` service that requires prepaid credits "
"to work. Refer to `SMS Pricing FAQ <https://iap-"
"</applications/essentials/in_app_purchase/>` service that requires prepaid "
"credits to work. Refer to `SMS Pricing FAQ <https://iap-"
"services.odoo.com/iap/sms/pricing>`_ for additional information."
msgstr ""
@ -2112,7 +2021,8 @@ msgid "View of an SMS template setup page in Odoo Helpdesk"
msgstr "Ansicht der Einstellungsseite einer SMS-Vorlage in Odoo Kundendienst."
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:189
msgid ":doc:`../../../general/email_communication/email_template`"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/companies/email_template`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:192
@ -3047,10 +2957,6 @@ msgstr ""
"eingesehen werden. Diesen Bericht finden Sie über "
":menuselection:`Kundendienst --> Berichtswesen --> Kundenbewertungen`."
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/email_communication/email_template`"
msgstr ":doc:`/applications/general/email_communication/email_template`"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:63
msgid "Publish ratings on the customer portal"
msgstr "Bewertungen im Kundenportal veröffentlichen"
@ -3106,6 +3012,7 @@ msgstr ""
" von` auf den Teamnamen geklickt hat, wird er auf eine Seite mit den "
"Bewertungen des Teams in den letzten dreißig Tagen weitergeleitet."
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid "View of the ratings performance overview from the customer portal."
msgstr ""
@ -3328,8 +3235,8 @@ msgid ""
"created called `Customer Care`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:0
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
msgid "View of the Kanban cards for the available Live Chat channels."
msgstr ""
@ -4406,8 +4313,8 @@ msgstr ""
"</applications/services/helpdesk/overview/receiving_tickets>`"
#: ../../content/applications/services/helpdesk/overview/reports.rst:227
msgid ":doc:`Odoo reporting </applications/general/reporting>`"
msgstr ":doc:`Odoo Berichtswesen </applications/general/reporting>`"
msgid ":doc:`Odoo reporting </applications/essentials/reporting>`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/sla.rst:3
msgid "Service level agreements (SLA)"

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@ -5,10 +5,10 @@
#
# Translators:
# marcescu, 2023
# Lucia Pacheco, 2023
# Iran Villalobos López, 2023
# Aimée Mendoza Sánchez, 2023
# Braulio D. López Vázquez <bdl@odoo.com>, 2023
# Lucia Pacheco, 2023
# Wil Odoo, 2024
# Patricia Gutiérrez Capetillo <pagc@odoo.com>, 2024
# Fernanda Alvarez, 2024
@ -18,7 +18,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Fernanda Alvarez, 2024\n"
"Language-Team: Spanish (https://app.transifex.com/odoo/teams/41243/es/)\n"
@ -1447,26 +1447,17 @@ msgstr "Seguimiento y facturación del tiempo"
msgid ""
"Odoo *Helpdesk* provides teams with the ability to track the amount of hours"
" spent working on a ticket, and to bill a customer for that time. Through "
"integrations with the *Sales*, *Timesheets* and *Accounting* applications, "
"customers can be charged once the work is completed, or before it has even "
"begun."
"integrations with the *Sales*, *Timesheets*, *Project* and *Accounting* "
"applications, customers can be charged once the work is completed, or before"
" it has even begun."
msgstr ""
"La aplicación *Servicio de asistencia* proporciona a los equipos la "
"capacidad de realizar un seguimiento de la cantidad de horas dedicadas a "
"trabajar en un ticket, y facturar a un cliente por ese tiempo. A través de "
"integraciones con las aplicaciones *Ventas*, *Hojas de horas* y "
"*Contabilidad*, se puede cobrar a los clientes una vez que el trabajo se ha "
"completado, o incluso antes de que haya comenzado."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:11
msgid ""
"Since the *Track & Bill Time* features require integration with other "
"applications, enabling them may result in the installation of additional "
"modules (or applications)."
"modules or applications."
msgstr ""
"Dado que las funciones *Seguimiento y facturación del tiempo* requieren la "
"integración con otras aplicaciones, su activación puede requerir la "
"instalación de aplicaciones adicionales."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:14
msgid ""
@ -1486,13 +1477,8 @@ msgstr "Configurar las funciones de seguimiento y facturación del tiempo"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:21
msgid ""
"Before a customer can be invoiced for support services, the *Track & Bill "
"Time* features must first be enabled. These features must be enabled on each"
" *Helpdesk* team where they will be utilized."
"Time* features **must** be enabled on each *Helpdesk* team individually."
msgstr ""
"Antes de que se le pueda facturar a un cliente por servicios de soporte, "
"debe habilitar las funciones de *seguimiento y facturación del tiempo*. Cada"
" equipo que deseé utilizar estas funciones deberán activarlas en Servicio de"
" asistencia."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:25
msgid "Enable track and bill time on a helpdesk team"
@ -1502,20 +1488,13 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:27
msgid ""
"To view and enable the :guilabel:`Track & Bill Time` features on a "
"*Helpdesk* team, first navigate to :menuselection:`Helpdesk --> "
"Configuration --> Teams`. Then select a team from the list or :doc:`create a"
" new one </applications/services/helpdesk/overview/getting_started>`. This "
"will reveal a team's settings page."
"To view and enable the *Track & Bill Time* features on a *Helpdesk* team, "
"first navigate to :menuselection:`Helpdesk app --> Configuration --> "
"Helpdesk Teams`. Then, select a team from the list, or create a :doc:`new "
"one <../overview/getting_started>`. This reveals a team's settings page."
msgstr ""
"Para ver y habilitar las funciones de :guilabel:`seguimiento y facturación "
"del tiempo` en un equipo de *Servicio de asistencia*, vaya primero a "
":menuselection:`Servicio de asistencia --> Configuración --> Equipos`. A "
"continuación, seleccione un equipo de la lista o :doc:`cree uno nuevo "
"</applications/services/helpdesk/overview/getting_started>`. Esto mostrará "
"la página de ajustes de un equipo."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:32
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:31
msgid ""
"On the team's settings page, scroll to the :guilabel:`Track & Bill Time` "
"section. Check the boxes labeled :guilabel:`Timesheets` and :guilabel:`Time "
@ -1525,7 +1504,7 @@ msgstr ""
" y facturación del tiempo`. Marque las casillas :guilabel:`Hojas de horas` y"
" :guilabel:`Facturación del tiempo`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:35
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:34
msgid ""
"Once the :guilabel:`Timesheets` box is checked, a new field appears, labeled"
" :guilabel:`Project`."
@ -1535,23 +1514,24 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:37
msgid ""
"The project selected in this field is where all the timesheets for this "
"team's tickets will be recorded. Click into the drop-down menu to select a "
":guilabel:`Project`."
"If this is the first time this feature has been enabled on this database, "
"the page may need to be manually saved and refreshed before the "
":guilabel:`Project` field appears."
msgstr ""
"El proyecto seleccionado en este campo es donde se registrarán todas las "
"hojas de horas de los tickets de este equipo. Haga clic en el menú "
"desplegable para seleccionar un :guilabel:`proyecto`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:40
msgid ""
"To create a new project where the timesheets will be recorded, click into "
"the drop-down menu, type a name for the project, and then click "
":guilabel:`Create`."
"The project selected in this field represents where all the timesheets for "
"this team's tickets are recorded. Click into the :guilabel:`Project` drop-"
"down menu to select a project."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:43
msgid ""
"To create a new project where the timesheets are recorded, click into the "
":guilabel:`Project` drop-down menu, type a name for the project, and then "
"click :guilabel:`Create` from the drop-down menu beneath."
msgstr ""
"Para crear un nuevo proyecto en el que se registrarán las hojas de horas, "
"haga clic en el menú desplegable, escriba un nombre para el proyecto y, "
"después haga clic en :guilabel:`Crear`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid ""
@ -1561,39 +1541,29 @@ msgstr ""
"Vista de la página de ajustes de un equipo de Servicio de asistencia en la "
"que se destacan los ajustes de seguimiento y facturación del tiempo."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:50
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:54
msgid "Configure service products"
msgstr "Configurar productos de servicio"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:52
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:56
msgid ""
"When the :guilabel:`Time Billing` feature is enabled, a new product is "
"created in the *Sales* app called :guilabel:`Service on Timesheets`. This "
"product can be found under :menuselection:`Sales --> Products --> Products`."
" Search for `Service on Timesheets` in the :guilabel:`Search...` bar. This "
"is the product that will be used when invoicing for *post-paid support "
"services* after they have been completed."
"created in the *Sales* app called *Service on Timesheets*. This product can "
"be found under :menuselection:`Sales app--> Products --> Products`. Then, "
"search for `Service on Timesheets` in the :guilabel:`Search...` bar. This is"
" the product that is used when invoicing for *post-paid support services* "
"**after** they have been completed."
msgstr ""
"Cuando la función :guilabel:`Facturación del tiempo` está activada, en la "
"aplicación *Ventas* se crea un nuevo producto con el nombre "
":guilabel:`Servicio en la hoja de horas` y puede encontrarlo en "
":menuselection:`Ventas --> Productos --> Productos`. Busque `Servicio en la "
"hoja de horas` en la barra de :guilabel:`búsqueda`. Este producto se "
"utilizará al facturar *servicios de soporte pospago* después de que se hayan"
" completado."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:58
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:62
msgid ""
"Select :guilabel:`Service on Timesheets` from the product page. This reveals"
" the product detail form. The product is configured with the "
":guilabel:`Product Type` set to :guilabel:`Service` and the "
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`."
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`. Make "
"any necessary changes to the product record, such as the :guilabel:`Cost` or"
" :guilabel:`Sales Price`."
msgstr ""
"Seleccione :guilabel:`Servicio en la hoja de horas` en la página del "
"producto. Esto abrirá el formulario de detalles del producto. El producto "
"está configurado con el :guilabel:`tipo de producto` establecido en "
":guilabel:`Servicio` y la :guilabel:`política de facturación` en "
":guilabel:`Según las hojas de horas`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid ""
@ -1603,28 +1573,21 @@ msgstr ""
"Vista de un producto de servicio con la política de facturación establecida "
"en 'Según las hojas de horas'."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:66
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:71
msgid ""
"In order to invoice for support services before the work has been completed "
"(also known as *prepaid support services*), a separate product with a "
"different invoicing policy must be created."
"In order to invoice for support services **before** the work has been "
"completed (also known as *prepaid support services*), a separate product "
"with a different invoicing policy must be created."
msgstr ""
"Para facturar los servicios de soporte antes de que se haya completado el "
"trabajo (a esto también se le conoce como *servicios de soporte "
"prepagados*), debe crear un producto separado con una política de "
"facturación distinta."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:69
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:74
msgid ""
"To create a new service product, go to :menuselection:`Sales --> Products "
"--> Products` and click :guilabel:`New`. This will reveal a blank product "
"detail form."
"To create a new service product, go to :menuselection:`Sales app --> "
"Products --> Products`, and click :guilabel:`New`. This reveals a blank "
"product detail form."
msgstr ""
"Para crear un nuevo producto de servicio, vaya a :menuselection:`Ventas--> "
"Productos --> Productos` y haga clic en :guilabel:`Nuevo`. Esto abrirá un "
"formulario de detalle del producto en blanco."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:72
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:77
msgid ""
"On the new product form, add a :guilabel:`Product Name`, and set the "
":guilabel:`Product Type` to :guilabel:`Service`. Then, set the "
@ -1647,7 +1610,7 @@ msgstr ""
"Vista de un producto de servicio con la política de facturación establecida "
"en 'precio fijo o de prepago'."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:81
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:86
msgid ""
"Finally, set the :guilabel:`Sales Price`, and confirm that the "
":guilabel:`Unit of Measure` is set to :guilabel:`Hours`."
@ -1655,46 +1618,36 @@ msgstr ""
"Por último, establezca el :guilabel:`precio de venta` y confirme que la "
":guilabel:`unidad de medida` corresponde a :guilabel:`horas`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:85
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:90
msgid "Invoice prepaid support services"
msgstr "Facturar servicios de soporte prepagados"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:87
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:92
msgid ""
"When support services are billed on a fixed price, an invoice can be created"
" before any work is completed on the issue. In this case, a service product "
"with the invoicing policy set to :guilabel:`Prepaid/Fixed Price` would be "
"used, just like :ref:`the section above <helpdesk/advanced/configure-"
"service-products>`."
"with the *Invoicing Policy* set to *Prepaid/Fixed Price* would be used, just"
" like :ref:`the section above <helpdesk/configure-service-products>`."
msgstr ""
"Cuando los servicios de soporte se facturan a un precio fijo, puede crear "
"una factura antes de completar cualquier trabajo. En este caso, se utilizará"
" un producto de servicio con la política de facturación establecida en "
":guilabel:`precio fijo o de prepago`, al igual que en :ref:`la sección "
"anterior <helpdesk/advanced/configure-service-products>`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:93
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:98
msgid "Create a sales order with prepaid product"
msgstr "Crear un pedido de venta con un producto prepagado"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:95
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:100
msgid ""
"To invoice a customer for prepaid support services, first create a sales "
"order (SO) with the support services product. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`, which reveals a "
"blank quotation form."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
"Para facturar a un cliente por servicios de soporte prepagados, primero cree"
" una orden de venta con el producto de servicios de soporte. Para hacer "
"esto, vaya a :menuselection:`Ventas --> Órdenes --> Cotizaciones --> Nuevo` "
"y se abrirá un formulario de cotización en blanco."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:99
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:104
msgid "Then, fill out the quotation form with the customer information."
msgstr ""
"Luego, llene el formulario de cotización con la información del cliente."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:101
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:106
msgid ""
"Go to the :guilabel:`Order Lines` tab of the quotation and click "
":guilabel:`Add a Product`. Then, select the *prepaid services product* "
@ -1706,7 +1659,7 @@ msgstr ""
"servicios prepagados* configurado en los pasos anteriores. Actualice el "
"campo :guilabel:`Cantidad` con el número de horas."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:105
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:110
msgid ""
"After updating any other necessary information, :guilabel:`Confirm` the "
"quotation. This converts the quotation into an :abbr:`SO (sales order)`."
@ -1714,32 +1667,27 @@ msgstr ""
":guilabel:`Confirme` la cotización después de actualizar cualquier "
"información necesaria, esto la convertirá en una orden de ventas."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:109
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
msgid "Create and send an invoice for prepaid services"
msgstr "Crear y enviar una factura para servicios prepagados"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:111
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:116
msgid ""
"Once the :abbr:`SO (sales order)` has been confirmed, click the "
":guilabel:`Create Invoice` button. This will open a :guilabel:`Create "
"Invoices` pop-up window."
":guilabel:`Create Invoice` button. This opens a :guilabel:`Create invoices` "
"pop-up window."
msgstr ""
"Una vez que se haya confirmado la orden de venta, haga clic en el botón "
":guilabel:`Crear factura`. Esto abrirá la ventana emergente para "
":guilabel:`crear facturas`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:119
msgid ""
"If no down payment will be collected, the :guilabel:`Create Invoice` type "
"can remain as :guilabel:`Regular Invoice`. If a down payment will be "
"collected, choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a :doc:`down payment "
"<../../../sales/sales/invoicing/down_payment>` is collected, choose between "
"either :guilabel:`Down payment (percentage)` or :guilabel:`Down payment "
"(fixed amount)`."
msgstr ""
"Si no se cobrará un anticipo, el tipo al :guilabel:`crear factura` puede "
"continuar siendo :guilabel:`factura normal`. Si se cobrará, elija entre "
":guilabel:`Anticipo (porcentaje)` o :guilabel:`Anticipo (cantidad fija)`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:118
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:124
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Draft Invoice`."
@ -1747,15 +1695,15 @@ msgstr ""
"Cuando haya introducido la información necesaria, haga clic en "
":guilabel:`Crear borrador de factura`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:120
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:126
msgid "The invoice can then be sent to the customer for payment."
msgstr "Ahora podrá enviar la factura al cliente para que realice su pago."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:123
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
msgid "Create helpdesk ticket for prepaid services"
msgstr "Crear un ticket de servicio de asistencia para servicios prepagados"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:125
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:131
msgid ""
"To create a *Helpdesk* ticket for prepaid services, navigate to "
":menuselection:`Helpdesk` and click the :guilabel:`Tickets` button to reveal"
@ -1766,7 +1714,7 @@ msgstr ""
":menuselection:`Tickets` para abrir el flujo de un equipo específico. Haga "
"clic en :guilabel:`Nuevo` para crear un ticket."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:135
msgid ""
"On the blank ticket form, create a ticket :guilabel:`Title`, and enter the "
":guilabel:`Customer` information."
@ -1774,21 +1722,18 @@ msgstr ""
"En el formulario de ticket en blanco, asígnele un :guilabel:`título` y "
"escriba la información del :guilabel:`cliente`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:132
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
msgid ""
"When the customer name is added, the :guilabel:`Sales Order Item` field will"
" automatically populate with the most recent prepaid sales order item that "
"When the customer name is added, the :guilabel:`Sales Order Item` field "
"automatically populates with the most recent prepaid sales order item that "
"has time remaining."
msgstr ""
"Cuando agrega el nombre del cliente, el campo :guilabel:`Artículo en la "
"orden de venta` se completará en automático con el artículo en la orden de "
"venta prepagada más reciente que tiene tiempo restante."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:136
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:142
msgid "Track hours on helpdesk ticket"
msgstr "Registrar horas en un ticket de servicio de asistencia"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
msgid ""
"Time spent working on a *Helpdesk* ticket is tracked on the *Timesheets* tab"
" on the specific ticket."
@ -1797,7 +1742,7 @@ msgstr ""
"asistencia* se registra en la pestaña *Hojas de horas* del ticket "
"específico."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:140
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:146
msgid ""
"On the ticket detail form, click on the :guilabel:`Timesheets` tab and click"
" :guilabel:`Add a line`. Choose an :guilabel:`Employee`, add a "
@ -1809,14 +1754,12 @@ msgstr ""
"Seleccione a un :guilabel:`empleado`, agregue una :guilabel:`descripción` "
"de la tarea y escriba el número de :guilabel:`horas utilizadas`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:150
msgid ""
"As new lines are added to :guilabel:`Timesheets` tab, the "
":guilabel:`Remaining Hours on SO` field is automatically updated."
":guilabel:`Remaining Hours on SO` field, at the bottom-right of the tab, is "
"automatically updated."
msgstr ""
"A medida que se agregan nuevas líneas a la pestaña :guilabel:`Hojas de "
"horas`, el campo :guilabel:`Horas restantes en la orden de ventas` se "
"actualiza de forma automática."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid ""
@ -1826,16 +1769,13 @@ msgstr ""
"Vista de la pestaña de hojas de horas en un ticket, se resaltan las horas "
"restantes de una orden de ventas."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:152
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:158
msgid ""
"If the number of hours on the :guilabel:`Timesheets` tab exceeds the number "
"of hours sold, the :guilabel:`Remaining Hours of SO` will turn red."
"of hours sold, the :guilabel:`Remaining Hours of SO` turns red."
msgstr ""
"Si el número de horas en la pestaña :guilabel:`Hojas de horas` es mayor al "
"número de horas vendidas, las :guilabel:`horas restantes en la orden de "
"ventas` aparecerán en rojo."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:155
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
msgid ""
"As hours are added to the :guilabel:`Timesheets` tab, they are automatically"
" updated in the :guilabel:`Delivered` field on the :abbr:`SO (sales order)`,"
@ -1845,45 +1785,38 @@ msgstr ""
"actualizan de forma automática en el campo :guilabel:`Entregado` de la "
"orden de ventas."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:159
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:165
msgid "Invoice post-paid support services"
msgstr "Facturar servicios de soporte pospago"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
msgid ""
"When support services are billed based on the amount of time spent on an "
"issue, an invoice cannot be created before the total number of hours "
"required to solve the problem have been entered on a timesheet. In this "
"case, a service product with the invoicing policy set to :guilabel:`Based on"
" Timesheets` would be used, like the one created above."
"case, a service product with the *Invoicing Policy* set to *Based on "
"Timesheets* would be used, like the one created in :ref:`the section above "
"<helpdesk/configure-service-products>`."
msgstr ""
"Cuando los servicios de soporte se facturan según la cantidad de tiempo que "
"se utilizó para resolver un problema, no puede crear una factura antes de "
"ingresar el número total de horas necesarias para resolver el problema en "
"una hoja de horas. En este caso, se utilizaría un producto de servicio con "
"la política de facturación establecida en :guilabel:`Según las hojas de "
"horas` como el que creó anteriormente."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:174
msgid "Create a sales order with a time-tracked product"
msgstr ""
"Crear una orden de ventas con un producto del que lleva registro del tiempo"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:169
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:176
msgid ""
"To invoice a customer for post-paid support services, first create a sales "
"order (SO) with the *support services product*. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
"Para facturar a un cliente por servicios de soporte pospago, primero cree "
"una orden de venta con el producto de servicios de soporte. Para hacer esto,"
" vaya a :menuselection:`Ventas --> Órdenes --> Cotizaciones --> Nuevo`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:173
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
msgid "Fill out the quotation with the customer information."
msgstr "Complete la cotización con la información del cliente."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:175
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:182
msgid ""
"On the :guilabel:`Order Lines` tab, click :guilabel:`Add a Product`. Select "
"the post-paid services product configured in the steps above. After updating"
@ -1894,62 +1827,48 @@ msgstr ""
" configurado en los pasos anteriores. :guilabel:`Confirme` la cotización "
"después de actualizar cualquier otra información necesaria."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
msgid ""
"Unlike with the prepaid services quotation, Odoo will not allow an invoice "
"to be created at this time. That is because no services have been performed;"
" in other words nothing has been delivered, therefore, there is nothing to "
"invoice."
"Unlike with the prepaid services quotation, Odoo does **not** allow an "
"invoice to be created at this time. That is because no services have been "
"performed; in other words, nothing has been delivered, therefore, there is "
"nothing to invoice."
msgstr ""
"A diferencia de la cotización de servicios prepagados, Odoo no permitirá que"
" cree una factura en este momento. Esto se debe a que como no ha realizado "
"ningún servicio, entonces no ha entregado nada y no hay nada que facturar."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:185
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:192
msgid "Create a helpdesk ticket for time-tracked services"
msgstr ""
"Crear un ticket de servicio de asistencia para servicios de los que lleva "
"registro del tiempo"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:194
msgid ""
"To record a *Timesheet* entry for time-tracker services, go to "
":menuselection:`Helpdesk` and select the appropriate team for which these "
"services apply."
"To record a *Timesheet* entry for time-tracker services, go to the "
":menuselection:`Helpdesk` app, and select the appropriate team for which "
"these services apply."
msgstr ""
"Para registrar una entrada en las *hojas de horas* para servicios de los que"
" lleva registro del tiempo, vaya a :menuselection:`Servicio de asistencia` y"
" seleccione el equipo apropiado para el que se aplican estos servicios."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:190
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:197
msgid ""
"If there is already an existing ticket for this issue, select it from the "
"kanban view. This will open the ticket details form. If there is no existing"
" ticket for this customer issue, click :guilabel:`New` to create a new "
"ticket and enter the necessary customer information on the blank ticket "
"details form."
"Kanban view. This opens the ticket details form. If there is no existing "
"ticket for this customer issue, click :guilabel:`New` to create a new ticket"
" and enter the necessary customer information on the blank ticket details "
"form."
msgstr ""
"Si ya existe un ticket para este problema, selecciónelo en la vista de "
"kanban y se abrirá el formulario de detalles del ticket. Si no hay ningún "
"ticket existente para este problema del cliente, haga clic en "
":guilabel:`Nuevo` para crear uno e ingrese la información necesaria del "
"cliente en el formulario de detalles del ticket en blanco."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:195
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:202
msgid ""
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Line`"
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Item`"
" drop-down menu. Select the :abbr:`SO (sales order)` created in the previous"
" step."
msgstr ""
"Después de seleccionar o crear un ticket, vaya al menú desplegable "
":guilabel:`Línea de la orden de venta` y seleccione la orden de venta creada"
" en el paso anterior."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:199
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:206
msgid "Track support hours on a ticket"
msgstr "Llevar seguimiento de las horas de un ticket"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:201
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
msgid ""
"In order to create an invoice for a product based on timesheets, hours need "
"to be tracked and recorded. At this point, the service is considered "
@ -1961,7 +1880,7 @@ msgstr ""
"considera *entregado*. Para registrar horas para este servicio de soporte, "
"haga clic en la pestaña :guilabel:`Hojas de horas` del ticket."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:205
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:212
msgid ""
"Click :guilabel:`Add a Line` to record a new entry. Select an "
":guilabel:`Employee` from the drop-down menu, and record the time spent in "
@ -1971,7 +1890,7 @@ msgstr ""
" Seleccione un :guilabel:`empleado` en el menú desplegable y registre el "
"tiempo correspondiente en la columna :guilabel:`Horas utilizadas`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
msgid ""
"Repeat these steps as needed until all time spent on the issues has been "
"recorded."
@ -1985,21 +1904,18 @@ msgstr ""
"Vista de la pestaña de hojas de horas en un ticket de servicio de "
"asistencia."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:222
msgid "Create an invoice for hours tracked on a ticket"
msgstr "Crear una factura para las horas registradas en un ticket"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:217
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:224
msgid ""
"After the customer's issue has been solved, and it is determined no new "
"timesheet entries will be made, an invoice can be created, and the customer "
"can be billed."
"timesheet entries need to be made, an invoice can be created, and the "
"customer can be billed."
msgstr ""
"Después de que haya resuelto el problema del cliente y haya determinado que "
"no realizará nuevas entradas en la hoja de horas, puede crear una factura "
"para facturar al cliente."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:220
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:227
msgid ""
"To do this, return to the :abbr:`SO (sales order)` by clicking on the "
":guilabel:`Sales Order` smart button at the top of the ticket."
@ -2007,7 +1923,7 @@ msgstr ""
"Para hacer esto, regrese a la orden de venta. Haga clic en el botón "
"inteligente :guilabel:`Orden de venta` en la parte superior del ticket."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:223
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
msgid ""
"Before creating the invoice, confirm that the number in the "
":guilabel:`Delivered` column matches the total number of :guilabel:`Hours "
@ -2021,31 +1937,27 @@ msgstr ""
msgid "View of a sales order with emphasis on the delivered column."
msgstr "Vista de una orden de venta, se destaca la columna \"entregado\"."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:237
msgid ""
"Then, click :guilabel:`Create Invoice`. This will open a :guilabel:`Create "
"Invoices` pop-up window. If no down payment will be collected, the "
":guilabel:`Create Invoice` type can remain as :guilabel:`Regular Invoice`. "
"If a down payment will be collected, choose between either :guilabel:`Down "
"payment (percentage)` or :guilabel:`Down payment (fixed amount)`."
"Then, click :guilabel:`Create Invoice`. This opens a :guilabel:`Create "
"invoice(s)` pop-up window."
msgstr ""
"Luego, haga clic en :guilabel:`Crear factura`. Esto abrirá una ventana "
"emergente para :guilabel:`crear facturas`. Si no cobrará un anticipo, el "
"tipo al :guilabel:`crear factura` puede permanecer en :guilabel:`Factura "
"normal`. En caso contrario, elija entre :guilabel:`Anticipo (porcentaje)` o "
":guilabel:`Anticipo (cantidad fija)`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:236
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:239
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should only "
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a down payment is collected, "
"choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should **only** "
"include timesheets from a certain time period. If this field is left blank, "
"*all* applicable timesheets that have not yet been invoiced will be "
"**all** applicable timesheets that have not yet been invoiced will be "
"included."
msgstr ""
"Utilice el campo :guilabel:`Periodo de las hojas de horas` si esta factura "
"solo debe incluir las hojas de horas de un periodo determinado. Si deja este"
" campo vacío, se incluirán *todas* las hojas de horas aplicables que aún no "
"se hayan facturado."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid "View of create invoices pop up showing timesheets period fields."
@ -2053,20 +1965,21 @@ msgstr ""
"Vista de la ventana emergente para crear facturas, aparece el campo de "
"periodo de hojas de horas."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:252
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Invoice`. The invoice can then be sent to the customer for payment."
"Draft`. The invoice can then be reviewed, edited, and sent to the customer "
"for payment."
msgstr ""
"Cuando haya introducido la información necesaria, haga clic en "
":guilabel:`Crear factura`. Ahora puede enviar la factura al cliente para "
"solicitar el pago."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:248
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:256
msgid ""
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
":doc:`../../../inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:257
msgid ":doc:`../../../sales/sales/invoicing/down_payment`"
msgstr ""
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
#: ../../content/applications/services/helpdesk/overview.rst:5
#: ../../content/applications/services/timesheets/overview.rst:5
@ -2499,14 +2412,10 @@ msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:172
msgid ""
"SMS Text Messaging is an :doc:`In-App Purchase (IAP) "
"<../../../general/in_app_purchase/>` service that requires prepaid credits "
"to work. Refer to `SMS Pricing FAQ <https://iap-"
"</applications/essentials/in_app_purchase/>` service that requires prepaid "
"credits to work. Refer to `SMS Pricing FAQ <https://iap-"
"services.odoo.com/iap/sms/pricing>`_ for additional information."
msgstr ""
"El servicio de mensajería de texto SMS necesita créditos prepagados de "
":doc:`compra dentro de la aplicación <../../../general/in_app_purchase/>` "
"para funcionar. Consulte las `preguntas frecuentes sobre SMS <https://iap-"
"services.odoo.com/iap/sms/pricing>`_ para obtener más información."
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:176
msgid ""
@ -2544,8 +2453,9 @@ msgstr ""
"Servicio de asistencia de Odoo."
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:189
msgid ":doc:`../../../general/email_communication/email_template`"
msgstr ":doc:`../../../general/email_communication/email_template`"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/companies/email_template`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:192
msgid "Assign stages to a team"
@ -3676,10 +3586,6 @@ msgstr ""
"especializado. Para verlo, vaya a :menuselection:`Servicio de asistencia -->"
" Reportes --> Calificación de clientes`."
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/email_communication/email_template`"
msgstr ":doc:`/applications/general/email_communication/email_template`"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:63
msgid "Publish ratings on the customer portal"
msgstr "Publicar calificaciones en el portal del cliente"
@ -3735,6 +3641,7 @@ msgstr ""
"equipo en el campo :guilabel:`Gestionado por`, se le redirigirá a una página"
" con las calificaciones del equipo en los últimos treinta días."
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid "View of the ratings performance overview from the customer portal."
msgstr ""
@ -4024,8 +3931,8 @@ msgstr ""
"cliente`, el canal de *chat en vivo* que se cree también se llamará "
"`atención al cliente`."
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:0
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
msgid "View of the Kanban cards for the available Live Chat channels."
msgstr ""
"Vista de las tarjetas de Kanban que están disponibles en los canales del "
@ -5269,8 +5176,8 @@ msgstr ""
"</applications/services/helpdesk/overview/receiving_tickets>`"
#: ../../content/applications/services/helpdesk/overview/reports.rst:227
msgid ":doc:`Odoo reporting </applications/general/reporting>`"
msgstr ":doc:`Reportes de Odoo </applications/general/reporting>`"
msgid ":doc:`Odoo reporting </applications/essentials/reporting>`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/sla.rst:3
msgid "Service level agreements (SLA)"

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@ -14,7 +14,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Wil Odoo, 2024\n"
"Language-Team: French (https://app.transifex.com/odoo/teams/41243/fr/)\n"
@ -1159,25 +1159,17 @@ msgstr "Suivi et facturation du temps"
msgid ""
"Odoo *Helpdesk* provides teams with the ability to track the amount of hours"
" spent working on a ticket, and to bill a customer for that time. Through "
"integrations with the *Sales*, *Timesheets* and *Accounting* applications, "
"customers can be charged once the work is completed, or before it has even "
"begun."
"integrations with the *Sales*, *Timesheets*, *Project* and *Accounting* "
"applications, customers can be charged once the work is completed, or before"
" it has even begun."
msgstr ""
"Odoo *Assistance* permet aux équipes de suivre le nombre d'heures qu'elles "
"passent sur un ticket et de facturer ce temps à un client. Grâce aux "
"intégrations avec les applications *Ventes*, *Feuilles de temps* et "
"*Comptabilité*, les clients peuvent être facturés une fois le travail "
"terminé ou même avant d'entamer le travail."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:11
msgid ""
"Since the *Track & Bill Time* features require integration with other "
"applications, enabling them may result in the installation of additional "
"modules (or applications)."
"modules or applications."
msgstr ""
"Puisque la fonctionnalité *Suivi & Facturation du temps* requiert "
"l'intégration avec d'autres applications, leur activation peut entraîner "
"l'installation de modules (ou applications) supplémentaires."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:14
msgid ""
@ -1197,13 +1189,8 @@ msgstr "Configurer les fonctionnalités Suivi & Facturation du temps"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:21
msgid ""
"Before a customer can be invoiced for support services, the *Track & Bill "
"Time* features must first be enabled. These features must be enabled on each"
" *Helpdesk* team where they will be utilized."
"Time* features **must** be enabled on each *Helpdesk* team individually."
msgstr ""
"Avant qu'un client puisse être facturé pour les services d'assistance, il "
"convient d'activer les fonctionnalités *Suivi & Facturation du temps*. Ces "
"fonctionnalités doivent être activées sur chaque équipe d'*assistance* où "
"elles seront utilisées."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:25
msgid "Enable track and bill time on a helpdesk team"
@ -1212,20 +1199,13 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:27
msgid ""
"To view and enable the :guilabel:`Track & Bill Time` features on a "
"*Helpdesk* team, first navigate to :menuselection:`Helpdesk --> "
"Configuration --> Teams`. Then select a team from the list or :doc:`create a"
" new one </applications/services/helpdesk/overview/getting_started>`. This "
"will reveal a team's settings page."
"To view and enable the *Track & Bill Time* features on a *Helpdesk* team, "
"first navigate to :menuselection:`Helpdesk app --> Configuration --> "
"Helpdesk Teams`. Then, select a team from the list, or create a :doc:`new "
"one <../overview/getting_started>`. This reveals a team's settings page."
msgstr ""
"Pour afficher et activer les fonctionnalités :guilabel:`Suivi & Facturation "
"du temps` sur une équipe d'*Assistance*, allez d'abord à "
":menuselection:`Assistance --> Configuration --> Équipes`. Sélectionnez "
"ensuite une équipe dans la liste ou :doc:`créez-en une nouvelle "
"</applications/services/helpdesk/overview/getting_started>`. La page des "
"paramètres de l'équipe s'affiche."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:32
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:31
msgid ""
"On the team's settings page, scroll to the :guilabel:`Track & Bill Time` "
"section. Check the boxes labeled :guilabel:`Timesheets` and :guilabel:`Time "
@ -1235,7 +1215,7 @@ msgstr ""
":guilabel:`Suivi & Facturation du temps`. Cochez les cases intitulées "
":guilabel:`Feuilles de temps` et :guilabel:`Facturation du temps`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:35
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:34
msgid ""
"Once the :guilabel:`Timesheets` box is checked, a new field appears, labeled"
" :guilabel:`Project`."
@ -1245,23 +1225,24 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:37
msgid ""
"The project selected in this field is where all the timesheets for this "
"team's tickets will be recorded. Click into the drop-down menu to select a "
":guilabel:`Project`."
"If this is the first time this feature has been enabled on this database, "
"the page may need to be manually saved and refreshed before the "
":guilabel:`Project` field appears."
msgstr ""
"Le projet sélectionné dans ce champ est l'endroit où toutes les feuilles de "
"temps pour les tickets de cette équipe seront enregistrées. Cliquez sur le "
"menu déroulant pour sélectionner un :guilabel:`Projet`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:40
msgid ""
"To create a new project where the timesheets will be recorded, click into "
"the drop-down menu, type a name for the project, and then click "
":guilabel:`Create`."
"The project selected in this field represents where all the timesheets for "
"this team's tickets are recorded. Click into the :guilabel:`Project` drop-"
"down menu to select a project."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:43
msgid ""
"To create a new project where the timesheets are recorded, click into the "
":guilabel:`Project` drop-down menu, type a name for the project, and then "
"click :guilabel:`Create` from the drop-down menu beneath."
msgstr ""
"Pour créer un nouveau projet dans lequel les feuilles de temps seront "
"enregistrées, cliquez sur le menu déroulant, tapez un nom pour le projet, "
"puis cliquez sur :guilabel:`Créer`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid ""
@ -1271,39 +1252,29 @@ msgstr ""
"Vue d'une page de paramètres d'une équipe d'assistance mettant l'accent sur "
"les paramètres de suivi et de facturation du temps."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:50
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:54
msgid "Configure service products"
msgstr "Configurer des produits de service"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:52
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:56
msgid ""
"When the :guilabel:`Time Billing` feature is enabled, a new product is "
"created in the *Sales* app called :guilabel:`Service on Timesheets`. This "
"product can be found under :menuselection:`Sales --> Products --> Products`."
" Search for `Service on Timesheets` in the :guilabel:`Search...` bar. This "
"is the product that will be used when invoicing for *post-paid support "
"services* after they have been completed."
"created in the *Sales* app called *Service on Timesheets*. This product can "
"be found under :menuselection:`Sales app--> Products --> Products`. Then, "
"search for `Service on Timesheets` in the :guilabel:`Search...` bar. This is"
" the product that is used when invoicing for *post-paid support services* "
"**after** they have been completed."
msgstr ""
"Lorsque la fonctionnalité :guilabel:`Facturation du temps` est activée, un "
"nouveau produit est créé dans l'application *Ventes*, intitulé "
":guilabel:`Services sur Feuilles de temps`. Ce produit peut être trouvé via "
":menuselection:`Ventes --> Produits --> Produits`. Recherchez `Services sur "
"Feuilles de temps` dans la barre de :guilabel:`Recherche...`. C'est le "
"produit qui sera utilisé pour facturer les *services d'assistance post-"
"payés* une fois qu'ils ont été effectués."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:58
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:62
msgid ""
"Select :guilabel:`Service on Timesheets` from the product page. This reveals"
" the product detail form. The product is configured with the "
":guilabel:`Product Type` set to :guilabel:`Service` and the "
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`."
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`. Make "
"any necessary changes to the product record, such as the :guilabel:`Cost` or"
" :guilabel:`Sales Price`."
msgstr ""
"Sélectionnez :guilabel:`Services sur Feuilles de temps` sur la page du "
"produit. Le formulaire détaillé du produit s'affiche. Le produit est "
"configuré avec le :guilabel:`Type de produit` sur :guilabel:`Service` et la "
":guilabel:`Politique de facturation` sur :guilabel:`Basé sur les feuilles de"
" temps`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid ""
@ -1313,28 +1284,21 @@ msgstr ""
"Vue d'un produit de service dont la politique de facturation est définie sur"
" 'Basé sur les feuilles de temps'."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:66
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:71
msgid ""
"In order to invoice for support services before the work has been completed "
"(also known as *prepaid support services*), a separate product with a "
"different invoicing policy must be created."
"In order to invoice for support services **before** the work has been "
"completed (also known as *prepaid support services*), a separate product "
"with a different invoicing policy must be created."
msgstr ""
"Afin de facturer des services d'assistance avant que le travail n'ait été "
"effectué (également connus sous le nom de *services d'assistance prépayés*),"
" il faut créer un produit séparé avec une politique de facturation "
"distincte."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:69
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:74
msgid ""
"To create a new service product, go to :menuselection:`Sales --> Products "
"--> Products` and click :guilabel:`New`. This will reveal a blank product "
"detail form."
"To create a new service product, go to :menuselection:`Sales app --> "
"Products --> Products`, and click :guilabel:`New`. This reveals a blank "
"product detail form."
msgstr ""
"Pour créer un nouveau produit de service, allez à :menuselection:`Ventes -->"
" Produits --> Produits` et cliquez sur :guilabel:`Nouveau`. Un formulaire "
"détaillé de produit vierge s'affiche."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:72
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:77
msgid ""
"On the new product form, add a :guilabel:`Product Name`, and set the "
":guilabel:`Product Type` to :guilabel:`Service`. Then, set the "
@ -1356,7 +1320,7 @@ msgstr ""
"Vue d'un produit de service dont la politique de facturation est définie sur"
" 'Prépayé/Prix fixe'."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:81
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:86
msgid ""
"Finally, set the :guilabel:`Sales Price`, and confirm that the "
":guilabel:`Unit of Measure` is set to :guilabel:`Hours`."
@ -1364,47 +1328,37 @@ msgstr ""
"Enfin, définissez le :guilabel:`Prix de vente` et confirmez que "
"l':guilabel:`Unité de mesure` est définie sur :guilabel:`Heures`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:85
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:90
msgid "Invoice prepaid support services"
msgstr "Facturer des services d'assistance prépayés"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:87
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:92
msgid ""
"When support services are billed on a fixed price, an invoice can be created"
" before any work is completed on the issue. In this case, a service product "
"with the invoicing policy set to :guilabel:`Prepaid/Fixed Price` would be "
"used, just like :ref:`the section above <helpdesk/advanced/configure-"
"service-products>`."
"with the *Invoicing Policy* set to *Prepaid/Fixed Price* would be used, just"
" like :ref:`the section above <helpdesk/configure-service-products>`."
msgstr ""
"Lorsque les services d'assistance sont facturés sur la base d'un prix fixe, "
"une facture peut être créée avant que le travail ne soit achevé. Dans ce "
"cas, un produit de service dont la politique de facturation est définie sur "
":guilabel:`Prépayé/Prix fixe` sera utilisé, comme dans :ref:`la section ci-"
"dessus <helpdesk/advanced/configure-service-products>`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:93
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:98
msgid "Create a sales order with prepaid product"
msgstr "Créer une commande avec un produit prépayé"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:95
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:100
msgid ""
"To invoice a customer for prepaid support services, first create a sales "
"order (SO) with the support services product. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`, which reveals a "
"blank quotation form."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
"Pour facturer à un client des services d'assistance prépayés, créez d'abord "
"un bon de commande avec le produit de services d'assistance. Pour ce faire, "
"allez à :menuselection:`Ventes --> Commandes --> Devis --> Nouveau`, ce qui "
"fait apparaître un formulaire de devis vierge."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:99
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:104
msgid "Then, fill out the quotation form with the customer information."
msgstr ""
"Ensuite, complétez le formulaire de devis avec les informations relatives au"
" client."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:101
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:106
msgid ""
"Go to the :guilabel:`Order Lines` tab of the quotation and click "
":guilabel:`Add a Product`. Then, select the *prepaid services product* "
@ -1416,7 +1370,7 @@ msgstr ""
" prépayés* configuré dans les étapes ci-dessus. Mettez à jour le champ "
":guilabel:`Quantité` avec le nombre d'heures."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:105
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:110
msgid ""
"After updating any other necessary information, :guilabel:`Confirm` the "
"quotation. This converts the quotation into an :abbr:`SO (sales order)`."
@ -1425,33 +1379,27 @@ msgstr ""
":guilabel:`confirmez` le devis. Cette opération convertit le devis en une "
"commande."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:109
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
msgid "Create and send an invoice for prepaid services"
msgstr "Créer et envoyer un facture pour des services prépayés"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:111
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:116
msgid ""
"Once the :abbr:`SO (sales order)` has been confirmed, click the "
":guilabel:`Create Invoice` button. This will open a :guilabel:`Create "
"Invoices` pop-up window."
":guilabel:`Create Invoice` button. This opens a :guilabel:`Create invoices` "
"pop-up window."
msgstr ""
"Une fois la commande confirmée, cliquez sur le bouton :guilabel:`Créer une "
"facture`. Cette action fait apparaître une fenêtre contextuelle "
":guilabel:`Créer les factures`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:119
msgid ""
"If no down payment will be collected, the :guilabel:`Create Invoice` type "
"can remain as :guilabel:`Regular Invoice`. If a down payment will be "
"collected, choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a :doc:`down payment "
"<../../../sales/sales/invoicing/down_payment>` is collected, choose between "
"either :guilabel:`Down payment (percentage)` or :guilabel:`Down payment "
"(fixed amount)`."
msgstr ""
"Si aucun acompte n'est perçu, l'option :guilabel:`Créer une facture` peut "
"rester sur :guilabel:`Facture normale`. Si un acompte doit être perçu, "
"choisissez entre :guilabel:`Acompte (pourcentage)` ou :guilabel:`Acompte "
"(montant fixe)`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:118
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:124
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Draft Invoice`."
@ -1459,15 +1407,15 @@ msgstr ""
"Lorsque les informations nécessaires ont été saisies, cliquez sur "
":guilabel:`Créer une facture brouillon`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:120
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:126
msgid "The invoice can then be sent to the customer for payment."
msgstr "La facture peut ensuite être envoyée au client pour paiement."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:123
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
msgid "Create helpdesk ticket for prepaid services"
msgstr "Créer un ticket d'assistance pour des services prépayés"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:125
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:131
msgid ""
"To create a *Helpdesk* ticket for prepaid services, navigate to "
":menuselection:`Helpdesk` and click the :guilabel:`Tickets` button to reveal"
@ -1478,7 +1426,7 @@ msgstr ""
"pour afficher le pipeline d'une équipe spécifique. Cliquez sur "
":guilabel:`Nouveau` pour créer un nouveau ticket."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:135
msgid ""
"On the blank ticket form, create a ticket :guilabel:`Title`, and enter the "
":guilabel:`Customer` information."
@ -1486,21 +1434,18 @@ msgstr ""
"Sur le formulaire de ticket vierge, donnez un :guilabel:`Titre` au ticket et"
" saisissez les informations relatives au :guilabel:`Client`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:132
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
msgid ""
"When the customer name is added, the :guilabel:`Sales Order Item` field will"
" automatically populate with the most recent prepaid sales order item that "
"When the customer name is added, the :guilabel:`Sales Order Item` field "
"automatically populates with the most recent prepaid sales order item that "
"has time remaining."
msgstr ""
"Après avoir ajouté le nom du client, le champ :guilabel:`Article du bon de "
"commande` se remplit automatiquement avec l'article du bon de commande "
"prépayé le plus récent qui a du temps restant."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:136
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:142
msgid "Track hours on helpdesk ticket"
msgstr "Suivre les heures sur un ticket d'assistance"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
msgid ""
"Time spent working on a *Helpdesk* ticket is tracked on the *Timesheets* tab"
" on the specific ticket."
@ -1508,7 +1453,7 @@ msgstr ""
"Le temps passé à travailler sur un ticket d'*Assistance* est suivi dans "
"l'onglet *Feuilles de temps* du ticket en question."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:140
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:146
msgid ""
"On the ticket detail form, click on the :guilabel:`Timesheets` tab and click"
" :guilabel:`Add a line`. Choose an :guilabel:`Employee`, add a "
@ -1520,14 +1465,12 @@ msgstr ""
"Choisissez un :guilabel:`Employé`, ajoutez une :guilabel:`Description` de la"
" tâche et saisissez le nombre d':guilabel:`Heures passées`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:150
msgid ""
"As new lines are added to :guilabel:`Timesheets` tab, the "
":guilabel:`Remaining Hours on SO` field is automatically updated."
":guilabel:`Remaining Hours on SO` field, at the bottom-right of the tab, is "
"automatically updated."
msgstr ""
"Au fur et à mesure que de nouvelles lignes sont ajoutées dans l'onglet "
":guilabel:`Feuilles de temps`, le champ :guilabel:`Heures restantes sur le "
"bon de commande` est automatiquement mis à jour."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid ""
@ -1537,16 +1480,13 @@ msgstr ""
"Vue de l'onglet Feuilles de temps d'un ticket avec un accent sur les heures "
"restantes sur un bon de commande."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:152
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:158
msgid ""
"If the number of hours on the :guilabel:`Timesheets` tab exceeds the number "
"of hours sold, the :guilabel:`Remaining Hours of SO` will turn red."
"of hours sold, the :guilabel:`Remaining Hours of SO` turns red."
msgstr ""
"Si le nombre d'heures dans l'onglet :guilabel:`Feuilles de temps` dépasse le"
" nombre d'heures vendues, le champ :guilabel:`Heures restantes sur le bon de"
" commande` deviendra rouge."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:155
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
msgid ""
"As hours are added to the :guilabel:`Timesheets` tab, they are automatically"
" updated in the :guilabel:`Delivered` field on the :abbr:`SO (sales order)`,"
@ -1556,45 +1496,37 @@ msgstr ""
":guilabel:`Feuilles de temps`, elles sont également automatiquement mises à "
"jour dans le champ :guilabel:`Livré` sur le bon de commande."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:159
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:165
msgid "Invoice post-paid support services"
msgstr "Facturer des services d'assistance post-payés"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
msgid ""
"When support services are billed based on the amount of time spent on an "
"issue, an invoice cannot be created before the total number of hours "
"required to solve the problem have been entered on a timesheet. In this "
"case, a service product with the invoicing policy set to :guilabel:`Based on"
" Timesheets` would be used, like the one created above."
"case, a service product with the *Invoicing Policy* set to *Based on "
"Timesheets* would be used, like the one created in :ref:`the section above "
"<helpdesk/configure-service-products>`."
msgstr ""
"Lorsque des services d'assistance sont facturés en fonction du nombre "
"d'heures passées sur une intervention, il n'est pas possible de créer une "
"facture avant que le nombre total d'heures nécessaires à la résolution du "
"problème n'ait été saisi sur une feuille de temps. Dans ce cas, un produit "
"de service dont la politique de facturation est définie sur :guilabel:`Basé "
"sur les feuilles de temps` doit être utilisé, comme celui créé ci-dessus."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:174
msgid "Create a sales order with a time-tracked product"
msgstr "Créer un bon de commande avec un produit suivi dans le temps"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:169
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:176
msgid ""
"To invoice a customer for post-paid support services, first create a sales "
"order (SO) with the *support services product*. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
"Pour facturer à un client des services d'assistance post-payés, créez "
"d'abord un bon de commande avec le *produit de services d'assistance*. Pour "
"ce faire, allez à :menuselection:`Ventes --> Commandes --> Devis --> "
"Nouveau`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:173
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
msgid "Fill out the quotation with the customer information."
msgstr "Complétez le devis avec les informations relatives au client."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:175
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:182
msgid ""
"On the :guilabel:`Order Lines` tab, click :guilabel:`Add a Product`. Select "
"the post-paid services product configured in the steps above. After updating"
@ -1605,62 +1537,46 @@ msgstr ""
"payés configuré dans les étapes susmentionnées. Après avoir mis à jour "
"toutes les autres informations nécessaires, :guilabel:`confirmez` le devis."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
msgid ""
"Unlike with the prepaid services quotation, Odoo will not allow an invoice "
"to be created at this time. That is because no services have been performed;"
" in other words nothing has been delivered, therefore, there is nothing to "
"invoice."
"Unlike with the prepaid services quotation, Odoo does **not** allow an "
"invoice to be created at this time. That is because no services have been "
"performed; in other words, nothing has been delivered, therefore, there is "
"nothing to invoice."
msgstr ""
"Contrairement au devis des services prépayés, Odoo ne permet pas de créer "
"une facture à ce stade. Cela est dû au fait qu'aucun service n'a été "
"effectué : en d'autres termes, rien n'a été livré et il n'y a donc rien à "
"facturer."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:185
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:192
msgid "Create a helpdesk ticket for time-tracked services"
msgstr "Créer un ticket d'assistance pour les services suivis dans le temps"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:194
msgid ""
"To record a *Timesheet* entry for time-tracker services, go to "
":menuselection:`Helpdesk` and select the appropriate team for which these "
"services apply."
"To record a *Timesheet* entry for time-tracker services, go to the "
":menuselection:`Helpdesk` app, and select the appropriate team for which "
"these services apply."
msgstr ""
"Pour enregistrer une entrée de *Feuilles de temps* pour des services suivis "
"dans le temps, allez à :menuselection:`Assistance` et sélectionnez l'équipe "
"appropriée pour laquelle ces services s'appliquent. "
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:190
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:197
msgid ""
"If there is already an existing ticket for this issue, select it from the "
"kanban view. This will open the ticket details form. If there is no existing"
" ticket for this customer issue, click :guilabel:`New` to create a new "
"ticket and enter the necessary customer information on the blank ticket "
"details form."
"Kanban view. This opens the ticket details form. If there is no existing "
"ticket for this customer issue, click :guilabel:`New` to create a new ticket"
" and enter the necessary customer information on the blank ticket details "
"form."
msgstr ""
"S'il existe déjà un ticket pour cette intervention, sélectionnez-le dans la "
"vue kanban. Cette action fait apparaître le formulaire de détails du ticket."
" S'il n'y a pas de ticket existant pour ce problème client, cliquez sur "
":guilabel:`Nouveau` pour créer un nouveau ticket et saisissez les "
"informations nécessaires relatives au client sur le formulaire détaillé du "
"ticket vierge."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:195
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:202
msgid ""
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Line`"
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Item`"
" drop-down menu. Select the :abbr:`SO (sales order)` created in the previous"
" step."
msgstr ""
"Après avoir sélectionné ou créé un ticket, allez au menu déroulant "
":guilabel:`Ligne de commande`. Sélectionnez le bon de commande créé lors de "
"l'étape précédente."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:199
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:206
msgid "Track support hours on a ticket"
msgstr "Suivre les heures d'assistance sur un ticket"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:201
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
msgid ""
"In order to create an invoice for a product based on timesheets, hours need "
"to be tracked and recorded. At this point, the service is considered "
@ -1672,7 +1588,7 @@ msgstr ""
" comme *livré*. Pour enregistrer les heures pour ce service d'assistance, "
"cliquez sur l'onglet :guilabel:`Feuilles de temps` du ticket."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:205
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:212
msgid ""
"Click :guilabel:`Add a Line` to record a new entry. Select an "
":guilabel:`Employee` from the drop-down menu, and record the time spent in "
@ -1683,7 +1599,7 @@ msgstr ""
"et enregistrez les heures passées dans la colonne :guilabel:`Heures "
"passées`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
msgid ""
"Repeat these steps as needed until all time spent on the issues has been "
"recorded."
@ -1695,21 +1611,18 @@ msgstr ""
msgid "View of the timesheets tab on a helpdesk ticket."
msgstr "Vue de l'onglet feuilles de temps d'un ticket d'assistance."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:222
msgid "Create an invoice for hours tracked on a ticket"
msgstr "Créer une facture pour les heures suivies sur un ticket"
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:217
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:224
msgid ""
"After the customer's issue has been solved, and it is determined no new "
"timesheet entries will be made, an invoice can be created, and the customer "
"can be billed."
"timesheet entries need to be made, an invoice can be created, and the "
"customer can be billed."
msgstr ""
"Une fois que le problème du client a été résolu et qu'il a été déterminé "
"qu'aucune nouvelle entrée de feuilles de temps ne sera effectuée, une "
"facture peut être créée et le client peut être facturé."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:220
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:227
msgid ""
"To do this, return to the :abbr:`SO (sales order)` by clicking on the "
":guilabel:`Sales Order` smart button at the top of the ticket."
@ -1717,7 +1630,7 @@ msgstr ""
"Pour ce faire, retournez au bon de commande en cliquant sur le bouton "
"intelligent :guilabel:`Bon de commande` en haut du ticket."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:223
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
msgid ""
"Before creating the invoice, confirm that the number in the "
":guilabel:`Delivered` column matches the total number of :guilabel:`Hours "
@ -1731,31 +1644,27 @@ msgstr ""
msgid "View of a sales order with emphasis on the delivered column."
msgstr "Vue d'un bon de commande avec l'accent sur la colonne Livré."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:237
msgid ""
"Then, click :guilabel:`Create Invoice`. This will open a :guilabel:`Create "
"Invoices` pop-up window. If no down payment will be collected, the "
":guilabel:`Create Invoice` type can remain as :guilabel:`Regular Invoice`. "
"If a down payment will be collected, choose between either :guilabel:`Down "
"payment (percentage)` or :guilabel:`Down payment (fixed amount)`."
"Then, click :guilabel:`Create Invoice`. This opens a :guilabel:`Create "
"invoice(s)` pop-up window."
msgstr ""
"Cliquez ensuite sur :guilabel:`Créer une facture`. Cette action permet "
"d'ouvrir une fenêtre contextuelle :guilabel:`Créer les factures`. Si aucun "
"acompte n'est perçu, l'option :guilabel:`Créer une facture` peut rester sur "
":guilabel:`Facture normale`. Si un acompte doit être perçu, choisissez entre"
" :guilabel:`Acompte (pourcentage)` ou :guilabel:`Acompte (montant fixe)`."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:236
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:239
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should only "
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a down payment is collected, "
"choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should **only** "
"include timesheets from a certain time period. If this field is left blank, "
"*all* applicable timesheets that have not yet been invoiced will be "
"**all** applicable timesheets that have not yet been invoiced will be "
"included."
msgstr ""
"Utilisez le champ :guilabel:`Période des feuilles de temps` si cette facture"
" doit uniquement inclure des feuilles de temps d'une certaine période. Si ce"
" champ est laissé vide, *toutes* les feuilles de temps applicables qui n'ont"
" pas encore été facturées seront incluses."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
msgid "View of create invoices pop up showing timesheets period fields."
@ -1763,20 +1672,21 @@ msgstr ""
"Vue de la fenêtre contextuelle de création des factures montrant les champs "
"de période des feuilles de temps."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:252
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Invoice`. The invoice can then be sent to the customer for payment."
"Draft`. The invoice can then be reviewed, edited, and sent to the customer "
"for payment."
msgstr ""
"Lorsque les informations nécessaires ont été saisies, cliquez sur "
":guilabel:`Créer une facture`. La facture peut ensuite être envoyée au "
"client pour paiement."
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:248
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:256
msgid ""
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
":doc:`../../../inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:257
msgid ":doc:`../../../sales/sales/invoicing/down_payment`"
msgstr ""
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
#: ../../content/applications/services/helpdesk/overview.rst:5
#: ../../content/applications/services/timesheets/overview.rst:5
@ -2081,8 +1991,8 @@ msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:172
msgid ""
"SMS Text Messaging is an :doc:`In-App Purchase (IAP) "
"<../../../general/in_app_purchase/>` service that requires prepaid credits "
"to work. Refer to `SMS Pricing FAQ <https://iap-"
"</applications/essentials/in_app_purchase/>` service that requires prepaid "
"credits to work. Refer to `SMS Pricing FAQ <https://iap-"
"services.odoo.com/iap/sms/pricing>`_ for additional information."
msgstr ""
@ -2114,7 +2024,8 @@ msgstr ""
"Vue de la page de configuration d'un modèle de SMS dans Odoo Assistance"
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:189
msgid ":doc:`../../../general/email_communication/email_template`"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/companies/email_template`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:192
@ -3048,10 +2959,6 @@ msgstr ""
" des :guilabel:`Évaluations des clients`. Pour afficher ce rapport, allez à "
":menuselection:`Assistance --> Analyse --> Évaluations des clients`."
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/email_communication/email_template`"
msgstr ":doc:`/applications/general/email_communication/email_template`"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:63
msgid "Publish ratings on the customer portal"
msgstr "Publier des évaluations sur le portail client"
@ -3108,6 +3015,7 @@ msgstr ""
" d'équipe dans le champ :guilabel:`Géré par`, il sera redirigé vers une page"
" contenant les évaluations de l'équipe au cours des trente derniers jours. "
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid "View of the ratings performance overview from the customer portal."
msgstr ""
@ -3330,8 +3238,8 @@ msgid ""
"created called `Customer Care`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:0
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
msgid "View of the Kanban cards for the available Live Chat channels."
msgstr ""
@ -4409,8 +4317,8 @@ msgstr ""
"</applications/services/helpdesk/overview/receiving_tickets>`"
#: ../../content/applications/services/helpdesk/overview/reports.rst:227
msgid ":doc:`Odoo reporting </applications/general/reporting>`"
msgstr ":doc:`Odoo analyse </applications/general/reporting>`"
msgid ":doc:`Odoo reporting </applications/essentials/reporting>`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/sla.rst:3
msgid "Service level agreements (SLA)"

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@ -19,7 +19,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Adi Sharashov <Adi@laylinetech.com>, 2024\n"
"Language-Team: Hebrew (https://app.transifex.com/odoo/teams/41243/he/)\n"
@ -54,12 +54,10 @@ msgstr ""
#: ../../content/applications/marketing/email_marketing.rst:17
#: ../../content/applications/marketing/email_marketing.rst:219
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:74
msgid ":doc:`/applications/marketing/email_marketing/mailing_lists`"
msgstr ""
#: ../../content/applications/marketing/email_marketing.rst:18
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:136
msgid ":doc:`/applications/marketing/email_marketing/unsubscriptions`"
msgstr ""
@ -857,253 +855,469 @@ msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:5
msgid ""
"Mailing lists are important for a number of reasons. Mailing lists can "
"provide valuable leads for sales teams, communicate with focus groups "
"participants, contact consumers directly for useful feedback, and more."
"Mailing lists in Odoo are used for both pre and post sales communications in"
" the *Email Marketing* application. They provide sales teams with qualified "
"lead lists, focus group participants, or current customers that fulfill "
"specific criteria."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:10
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:9
msgid ""
"Mailing lists can be generated in Odoo, and exported as a downloadable file,"
" or into the *Knowledge*, *Dashboards*, or *Spreadsheets* applications, or "
"imported via copy/paste or file upload."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:14
msgid "Create mailing lists"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:12
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:16
msgid ""
"To create a mailing list in the *Email Marketing* application, navigate to "
":menuselection:`Mailing lists --> Mailing lists --> Create`. Clicking "
":guilabel:`Create` reveals a pop-up window."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of the mailing list pop-up in the Odoo Email Marketing application."
":menuselection:`Email Marketing app --> Mailing Lists --> Mailing Lists --> "
"New`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:19
msgid ""
"In the pop-up, name the mailing list and designate if the mailing list "
"should be public with the :guilabel:`Is Public` checkbox."
msgid "Clicking :guilabel:`New` reveals a blank mailing list form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:22
msgid ""
"The :guilabel:`Is Public` option allows the mailing list to be accessible by"
" recipients in the unsubscription page, making it possible for them to "
"update their subscription preferences."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "View of the mailing list form in the Odoo Email Marketing application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:25
msgid ""
"After those options have been configured, click :guilabel:`Create` to create"
" the mailing list, which Odoo automatically adds to the :guilabel:`Mailing "
"Lists` page."
"On the form, type a name in the :guilabel:`Mailing List` field at the top."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:29
msgid "Add contacts to a mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:31
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:27
msgid ""
"After a mailing list has been created (and added to the :guilabel:`Mailing "
"Lists` dashboard), click on the desired mailing list to add contacts to the "
"list."
"If the mailing list should be accessible by recipients from the subscription"
" management page, allowing them to update their preferences, tick the box "
"next to :guilabel:`Show In Preferences`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:30
msgid ""
"In the upper-left corner of the mailing list form, there are two buttons: "
":guilabel:`Send Mailing` and :guilabel:`Send SMS`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:34
msgid ""
"Clicking the desired mailing list reveals a separate :guilabel:`Mailing List"
" Contacts` page, in which contacts can be added to this specific list by "
"clicking :guilabel:`Create`, and adding contact information directly on a "
"separate contact detail form."
"The :guilabel:`Send SMS` button **only** appears if the *SMS Marketing* "
"application is installed."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:38
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:36
msgid ""
"Or, while in the :menuselection:`Email Marketing` application, navigate to "
":menuselection:`Mailing Lists --> Mailing List Contacts`. Doing so reveals a"
" separate page with all the mailing list contacts in the database."
"Clicking :guilabel:`Send Mailing` reveals a separate page with a blank email"
" template form, which can be filled out by following steps explained in the "
":doc:`Email Marketing doc <../email_marketing>`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:42
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:40
msgid ""
"From here, click :guilabel:`Create`, and add a contact with the same "
"previous steps. Or, click the :guilabel:`Import` icon (to the right of the "
":guilabel:`Create` button) to import contacts into the database."
"Clicking :guilabel:`Send SMS` reveals a separate page with a blank SMS "
"template form, which can be filled out by following steps explained in the "
":doc:`SMS essentials doc <../sms_marketing/essentials/sms_essentials>`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:46
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:44
msgid ""
"Once contacts are in the database, click into the desired contact's detail "
"form, and add the preferred mailing list in the :guilabel:`Mailing List` tab"
" (at the bottom of the contact detail form), by clicking :guilabel:`Add a "
"line`, and selecting the desired mailing list. Multiple mailing lists can be"
" added to a single contact's detail form."
"At the top of the mailing list form is a series of smart buttons that "
"display a variety of metrics related to the specific mailing list. When any "
"of the smart buttons are clicked, a separate page is revealed, showcasing "
"detailed analytics related to that particular statistic."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:48
msgid "The smart buttons available on a mailing list form are:"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:50
msgid ""
"View of a contact detail form with mailing list tab in Odoo Email Marketing."
":guilabel:`Recipients`: how many people are subscribed to the mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:51
msgid ""
":guilabel:`Mailings`: how many mailings have been sent using this mailing "
"list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:52
msgid ""
":guilabel:`% Bounce`: percentage of mailings related to this mailing list "
"that have been bounced back"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:54
msgid ""
":guilabel:`% Opt-out`: percentage of recipients that have opted-out of "
"mailings from this mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:56
msgid "Create new mailing list from contact detail form"
msgid ""
":guilabel:`% Blacklist`: percentage of recipients that have blacklisted "
"themselves from the mailing list altogether"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:58
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:59
msgid ""
"To create a mailing list from a contact detail form, click :guilabel:`Add a "
"line`, and type in the name of a new mailing list in the empty field that "
"appears. Then, select either :guilabel:`Create` or :guilabel:`Create and "
"Edit...`."
"Once all the configurations on the mailing list form are complete, Odoo "
"automatically adds the new mailing list to the :guilabel:`Mailing List` page"
" in the *Email Marketing* app (:menuselection:`Email Marketing app --> "
"Mailing Lists --> Mailing Lists`)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of the new mailing list drop-down on contact form in Odoo Email "
"Marketing."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:64
msgid "Add contacts to mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:66
msgid ""
"The :guilabel:`Create` option quickly creates the mailing list to the "
"contact detail form, and the list can be configured at a later date. The "
":guilabel:`Create and Edit...` option creates the mailing list, and reveals "
"a pop-up window, in which the new mailing list can be configured right away."
"In Odoo *Email Marketing*, there are a few different ways to add contacts to"
" a mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:68
msgid ""
"View of the create and edit mailing list pop-up in Odoo Email Marketing."
"From the :guilabel:`Mailing Lists` page (:menuselection:`Email Marketing -->"
" Mailing Lists --> Mailing Lists`), click the :guilabel:`Total Contacts` "
"link on the line of the desired mailing list to which contacts should be "
"added."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:76
msgid "Link a mailing list to website (Newsletter blocks)"
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:72
msgid ""
"Doing so reveals a separate :guilabel:`Mailing List Contacts` page for that "
"specific mailing list, where contacts can be created or imported, and then "
"added to the specific mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:75
msgid ""
"This same page can also be accessed by clicking the desired mailing list "
"from the :guilabel:`Mailing Lists` page, and then clicking the "
":guilabel:`Recipients` smart button on the mailing list form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:78
msgid ""
"When a mailing list is created in the database, Odoo provides the option to "
"directly link the mailing list on the Odoo-built website (created via Odoo's"
" :guilabel:`Website` application)."
"Doing so *also* reveals a separate :guilabel:`Mailing List Contacts` page "
"for that specific mailing list, where contacts can be created or imported, "
"and then added to the specific mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:81
msgid ""
"Contacts can also be directly imported to a specific mailing list from the "
":guilabel:`Mailing Lists` page, by clicking :guilabel:`Import Contacts` to "
"the far-right of the desired mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The import contacts button of a mailing list line in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:88
msgid "Doing so reveals an :guilabel:`Import Mailing Contacts` pop-up form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The import mailing contacts pop-up form that appears in Odoo Email "
"Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:94
msgid ""
"Here, the desired mailing list is auto-populated in the :guilabel:`Import "
"contacts in` field. Beneath that, write or paste email addresses in the "
":guilabel:`Contact List` field."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:97
msgid ""
"The option to import a country, company name, and more is available, via the"
" :guilabel:`Upload a file` link at the bottom of the pop-up form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:100
msgid ""
"When all contacts and configurations are complete, click :guilabel:`Import`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:102
msgid ""
"To add contacts to a specific mailing list from a master list of all mailing"
" list contacts in the database, navigate to :menuselection:`Email Marketing "
"app --> Mailing Lists --> Mailing List Contacts`. Doing so reveals the "
":guilabel:`Mailing List Contacts` page, featuring a list of all contacts "
"associated with every mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "The Mailing List page in the Odoo Email Marketing application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:111
msgid ""
"The default :guilabel:`Exclude Blacklisted Emails` filter appears in the "
"search bar."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:113
msgid ""
"From the :guilabel:`Mailing List Contacts` page, contacts can be created "
"and/or imported, and then added to a mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:116
msgid ""
"To add an existing contact to a mailing list, select the desired contact "
"from the list on the :guilabel:`Mailing List Contacts` page to reveal their "
"contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:119
msgid ""
"At the bottom of their contact form, click :guilabel:`Add a line` under the "
":guilabel:`Mailing List` column, locate the desired mailing list from the "
"drop-down menu, and select it."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The Add a line for mailing lists on a standard contact form in Odoo Email "
"Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:127
msgid ""
"A mailing list can be created directly from a contact form, by typing the "
"name of the new mailing list in the :guilabel:`Mailing List` field. Then, "
"after a new mailing list name has been entered, two options appear on the "
"drop-down menu beneath the new mailing list name."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:131
msgid ""
"From this drop-down menu, select :guilabel:`Create` to create the mailing "
"list and edit it later, or select :guilabel:`Create and edit...` to create "
"and edit the new mailing list right away."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:134
msgid ""
"To remove a contact from a mailing list that the contact has been added to, "
"enable the :guilabel:`Opt Out` checkbox. If the :guilabel:`Opt Out` checkbox"
" is ticked, the ability to add a :guilabel:`Reason` why the contact opted-"
"out is also available."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:138
msgid ""
"When/if a contact *has* opted-out of a mailing list, the date they activated"
" their opt-out appears in the :guilabel:`Unsubscription Date` column on "
"their contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:141
msgid ""
"Lastly, the initial :guilabel:`Subscription Date` can be seen, as well. This"
" field is auto-populated with the date and time their subscription to the "
"mailing list has been saved."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:144
msgid "Multiple mailing lists can be added to a single contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:146
msgid ""
"To delete any mailing list from a contact form, simply click the "
":guilabel:`🗑️ (trash can)` icon."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:149
msgid "Link mailing list to website"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:151
msgid ""
"When a mailing list is created in the database, Odoo provides the option to "
"directly link the mailing list to the Odoo-built website (created via the "
"Odoo *Website* application)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:154
msgid ""
"To link a mailing list to a website, navigate to the front-end of the "
"website, and enter :guilabel:`Edit` mode by clicking :guilabel:`Edit` in the"
" upper-right corner. When clicked, Odoo reveals a right-sidebar, filled with"
" drag-and-drop *Building Blocks* that are packed with various features, "
"options, and design elements."
"website, which can be accomplished in a variety of ways throughout the "
"database. The most direct way to get to the front-end of the website is to "
"simply open the :menuselection:`Website` application from the main Odoo "
"dashboard."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:86
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:159
msgid ""
"Then, to add a *subscription field* for a specific mailing list onto a "
"website, drag-and-drop any of the :guilabel:`Newsletter` options "
"(:guilabel:`Newsletter Block`, :guilabel:`Newsletter Popup`, or "
":guilabel:`Newsletter`)."
"Doing so reveals the designated homepage of the Odoo-built website for the "
"database."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:91
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:161
msgid ""
"To quickly locate the :guilabel:`Newsletter` building block options (while "
"in :guilabel:`Edit` mode on the front-end of the website), type `Newsletter`"
" into the search bar, located in the right sidebar, under the "
":guilabel:`Blocks` tab, and Odoo reveals the three different "
":guilabel:`Newsletter` block options."
"From the front-end of the website, click the :guilabel:`Edit` button in the "
"upper-right corner. When clicked, Odoo reveals a right-sidebar, filled with "
"drag-and-drop *building blocks*, packed with various features, options, and "
"design elements."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:165
msgid ""
"Next, in the search bar of the right-sidebar, search for `Newsletter`. The "
":guilabel:`Newsletter` selection of building blocks is used to add "
"subscription fields for any mailing list onto the website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of how to quickly search for Newsletter blocks in the Odoo Website "
"application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:100
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:173
msgid ""
"When a :guilabel:`Newsletter` block is dragged onto the body of the website,"
" Odoo reveals a pop-up window, in which the desired mailing list is selected"
" from a drop-down menu (and linked) to this block on the website."
"Doing so reveals the following building block options: :guilabel:`Newsletter"
" Block`, :guilabel:`Newsletter Popup`, and :guilabel:`Newsletter`. Any of "
"these options can be used to add subscription fields for a mailing list onto"
" the website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:177
msgid ""
"The :guilabel:`Newsletter Block` option places a customizable block onto the"
" body of the website where a visitor to enter their email and click a button"
" to subscribe to a designated mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "View of the add mailing list subscription pop-up on an Odoo Website."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "Sample of how a newsletter block appears on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:108
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:184
msgid ""
":guilabel:`Newsletter Block` - Adds a block onto the webpage, providing "
"visitors with the option to add their email address to this mailing list, "
"and subscribe to future communications."
"The :guilabel:`Newsletter Popup` option reveals a customizable pop-up window"
" that appears when a visitor scrolls to the specific section of the webpage "
"on which the building block is placed. When the visitor reaches the "
"designated section, a pop-up window appears, in which a visitor can enter "
"their email address, click a button, and subscribe to that predetermined "
"mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:111
msgid "Here's an example of a :guilabel:`Newsletter Block`."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "Sample of how a newsletter popup block appears on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a sample newsletter block in the Odoo Website application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:116
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:193
msgid ""
":guilabel:`Newsletter Popup` - Tells Odoo to reveal a subscription pop-up "
"window to occur at a certain part of the webpage. When the visitor scrolls "
"to this predetermined point, a pop-up subscription window appears, asking "
"for their email address to subscribe to the mailing list. The pop-up window "
"can be edited further to fit any business needs."
"The :guilabel:`Newsletter` option provides the same functionality as the "
"other options. However, it only consists of a field for the visitor to enter"
" their email address, and a button to subscribe to the mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:121
msgid "Here's an example of a :guilabel:`Newsletter Popup`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a sample newsletter pop-up sample on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:126
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:197
msgid ""
":guilabel:`Newsletter` - Provides visitors with a simple field to add their "
"email address to the mailing list, and subscribe to future mailings in the "
"footer (or anywhere else on the page)."
"It is covertly designed in this fashion to be cleanly implemented into the "
"content of the webpage and/or footer."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:129
msgid "Here's an example of a :guilabel:`Newsletter` dynamic block."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:204
msgid ""
"Once the desired newsletter building block is chosen, drag-and-drop it onto "
"the body of the website. Then, select the newly-placed newsletter building "
"block to reveal its configuration options on the right-sidebar."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a Newsletter dynamic block on an Odoo Website."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:208
msgid ""
"From there, open the :guilabel:`Newsletter` drop-down menu, and select the "
"specific mailing list that should be applied to the block."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:135
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:73
msgid ":doc:`/applications/marketing/email_marketing`"
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The newsletter drop-down menu in the customize sidebar that appears in Odoo "
"Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:215
msgid ""
"Once the desired configurations and customizations are complete, be sure to "
"click the :guilabel:`Save` button in the upper-right corner."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:218
msgid ""
"Now, when a visitor enters their email address, and clicks the button to "
"subscribe, they are instantly subscribed to that pre-configured mailing "
"list. They are also added as a contact for that mailing list in Odoo *Email "
"Marketing*."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:223
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:129
msgid ":doc:`../email_marketing`"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:224
msgid ":doc:`unsubscriptions`"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:3
msgid "Manage unsubscriptions (Blacklist)"
msgid "Manage unsubscriptions (blacklist)"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:5
msgid ""
"Providing recipients with the power to unsubscribe from mailing lists is not"
" only a smart business practice, it's often a legal requirement. By allowing"
" recipients to unsubscribe from a mailing list establishes a sense of trust "
"with an audience, and helps companies appear genuine (and not spammy)."
" only a smart business practice, it's often a legal requirement. Allowing "
"recipients to unsubscribe from a mailing list establishes a sense of trust "
"and control with an audience. It also helps companies appear more genuine, "
"and less *spammy*."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:10
msgid "Enable the Blacklist feature"
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:11
msgid "Unsubscribe and blacklist"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:12
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:13
msgid ""
"First, the *Blacklist* feature must be enabled. To do that, navigate to "
":menuselection:`Email Marketing app --> Configuration --> Settings`, enable "
"to :guilabel:`Blacklist Options when Unsubscribing`, and click "
":guilabel:`Save`."
"In addition to having the option to unsubscribe from specific mailing lists,"
" the recipient can also *blacklist* themselves during the unsubscription "
"process, meaning they will not receive *any* more marketing emails from the "
"Odoo database."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:17
msgid ""
"In order to provide recipients with the ability to blacklist themselves, a "
"specific feature **must** be enabled in the *Email Marketing* application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:20
msgid ""
"Navigate to :menuselection:`Email Marketing app --> Configuration --> "
"Settings`, and tick the checkbox next to the :guilabel:`Blacklist Option "
"when Unsubscribing` feature. Then, click :guilabel:`Save` in the upper-left "
"corner of the :guilabel:`Settings` page."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
@ -1112,41 +1326,108 @@ msgid ""
"Marketing app."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:20
msgid ""
"With that feature activated, an *Unsubscribe* link appears in mailings. If a"
" recipient clicks that link, Odoo reveals a :guilabel:`Unsubscriptions` "
"page, where they can directly manage their subscriptions."
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:29
msgid "Unsubscribe"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:25
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:31
msgid ""
"With a test mailing, clicking the :guilabel:`Unsubscribe` link reveals an "
"error page (*error 403 - Access Denied*). To make sure the link is working "
"properly, create the mailing, and only send it to a personal email."
"By default, an *Unsubscribe* link appears at the bottom of all mailing "
"templates."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:30
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:34
msgid ""
"The *Unsubscribe* link does **not** appear by default if the *Start From "
"Scratch* template is used to create a mailing. The user **must** manually "
"add the specific unsubscribe link `/unsubscribe_from_list` in the body of "
"the email, or use a block from the *Footers* section of the email builder, "
"which includes the unsubscribe link."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:39
msgid ""
"If a recipient clicks the *Unsubscribe* link in a mailing, Odoo instantly "
"unsubscribes them from the mailing list, presents them with a "
":guilabel:`Mailing Subscriptions` page where they can directly manage their "
"subscriptions, and informs them that they've been :guilabel:`Successfully "
"Unsubscribed`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid ""
"The Mailng Subscriptions page that appears when 'Unsubscribe' link in "
"mailing is clicked."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:48
msgid ""
"Beneath that, Odoo asks the former subscriber to :guilabel:`Please let us "
"know why you updated your subscription`, and the user can proceed to choose "
"the appropriate opt-out reason from a series of options presented to them."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:53
msgid ""
"The opt-out answer options can be created and modified by navigating to "
":menuselection:`Email Marketing app --> Configuration --> Optout Reasons`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:56
msgid ""
"Once they've chosen the appropriate opt-out reason from the options "
"presented to them, they can click the :guilabel:`Send` button. Odoo then "
"logs their reasoning for unsubscribing in the *Email Marketing* app for "
"future analysis."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:61
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst:102
msgid "Blacklist"
msgstr "רשימה שחורה "
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:32
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:63
msgid ""
"In addition to having the option to *Unsubscribe* from specific mailing "
"lists, the recipient can also *Blacklist* themselves, meaning they will not "
"receive *any* more emails."
"For a recipient to remove (i.e. blacklist) themselves from **all** marketing"
" emails during the unsubscription process, on the :guilabel:`Mailing "
"Subscriptions` page, they must click :guilabel:`Exclude Me`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:36
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:67
msgid ""
"The mailing list has to be configured as *Public* in order to be visible for"
" users."
"Upon clicking :guilabel:`Exclude Me`, Odoo informs the recipient they have "
"been successfully blacklisted, with a message reading: :guilabel:`✔️ Email "
"added to our blocklist`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:38
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid ""
"To view a complete collection of blacklisted email addresses, navigate to "
"The blocklist question on the Mailing Subscriptions page that recipients "
"see."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:74
msgid ""
"Beneath that, Odoo asks the former subscriber to :guilabel:`Please let us "
"know why you want to be added to our blocklist`, and the user can proceed to"
" choose the appropriate reason from a series of options presented to them."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:78
msgid ""
"Once they've chosen the appropriate reason from the options presented to "
"them, they can click the :guilabel:`Send` button. Odoo then logs their "
"reasoning for blacklisting themselves in the *Email Marketing* app for "
"future analysis."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:83
msgid "Blacklisted email addresses"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:85
msgid ""
"To view a complete list of all blacklisted email addresses, navigate to "
":menuselection:`Email Marketing app --> Configuration --> Blacklisted Email "
"Addresses`."
msgstr ""
@ -1155,40 +1436,54 @@ msgstr ""
msgid "View of the blacklisted email addresses page in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:45
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:92
msgid ""
"When a blacklisted record is selected from this page, Odoo reveals a "
"separate page with that blacklisted recipient's contact information."
"When a blacklisted record is selected from this list, Odoo reveals a "
"separate page with the recipient's contact information, along with the "
"provided :guilabel:`Reason` why they chose to blacklist themselves."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid "View of a blacklisted contact detail form in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:52
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:100
msgid ""
"In the :guilabel:`Chatter` of this page, there's a time-stamped message, "
"informing the user when that recipient blacklisted themselves (via a "
":guilabel:`Mail Blacklist created` log note)."
"In the *chatter* of the blacklisted record page, there's a time-stamped "
"message, informing the user when the recipient blacklisted themselves (via a"
" :guilabel:`Mail Blacklist created` log note)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:56
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:104
msgid ""
"Blacklisted emails are excluded from all marketing mailings, however, these "
"emails can still receive transactional emails, such as order confirmations, "
"shipping notifications, etc."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:108
msgid "Unblacklist contacts"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:58
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:110
msgid ""
"To *Unblacklist* contacts, click the :guilabel:`Unblacklist` button in the "
"upper-left corner to remove the contact from the blacklist, allowing them to"
" receive mailings once again."
"upper-left corner of a blacklisted record's page to remove the contact from "
"the blacklist, allowing them to receive mailings once again."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:61
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:114
msgid ""
"When :guilabel:`Unblacklist` is clicked, a pop-up appears. In this pop-up, "
"the specific email address is listed, and there's a :guilabel:`Reason` "
"field, in which a reason can be entered, explaining why this particular "
"contact was removed from the blacklist."
"When :guilabel:`Unblacklist` is clicked, an :guilabel:`Are you sure you want"
" to unblacklist this Email Address?` pop-up window appears."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:117
msgid ""
"In this pop-up window, the email address of the selected blacklisted record "
"is shown, and there's a :guilabel:`Reason` field, in which a reason can be "
"entered, explaining why this particular contact was removed from the "
"blacklist."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
@ -1197,12 +1492,16 @@ msgid ""
"application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:69
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:125
msgid ""
"After filling in the fields, click :guilabel:`Confirm` to officially remove "
"that particular contact from the blacklist."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:130
msgid ":doc:`mailing_lists`"
msgstr ""
#: ../../content/applications/marketing/events.rst:5
msgid "Events"
msgstr "אירועים"
@ -2495,6 +2794,7 @@ msgid ""
"refined parameters within it that can be customized."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/target_audience.rst-1
#: ../../content/applications/marketing/marketing_automation/target_audience.rst-1
msgid "The drop-down filter menu in the Marketing Automation application."
msgstr ""
@ -3098,6 +3398,7 @@ msgid ""
" icon)."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/understanding_metrics.rst-1
#: ../../content/applications/marketing/marketing_automation/understanding_metrics.rst-1
msgid ""
"What a campaign activity filter tab looks like in Odoo Marketing Automation."
@ -3332,6 +3633,7 @@ msgid ""
"reveal a :guilabel:`Create Marketing Template` pop-up window."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/workflow_activities.rst-1
#: ../../content/applications/marketing/marketing_automation/workflow_activities.rst-1
msgid ""
"The create and edit email drop-down option on create activities pop-up "
@ -3965,6 +4267,7 @@ msgid ""
"the database."
msgstr ""
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst-1
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst-1
msgid "SMS Blacklist menu in the application."
msgstr ""
@ -4856,6 +5159,7 @@ msgid ""
" page with every campaign in a default kanban view."
msgstr ""
#: ../../content/applications/marketing/social_marketing/essentials/social_campaigns.rst-1
#: ../../content/applications/marketing/social_marketing/essentials/social_campaigns.rst-1
msgid "View of the campaigns page in the Odoo Social Marketing application."
msgstr ""
@ -5974,6 +6278,7 @@ msgid ""
"is associated."
msgstr ""
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst-1
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst-1
msgid ""
"View of the social accounts page in the Odoo Social Marketing application."

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@ -17,7 +17,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: ZVI BLONDER <ZVIBLONDER@gmail.com>, 2024\n"
"Language-Team: Hebrew (https://app.transifex.com/odoo/teams/41243/he/)\n"
@ -1064,16 +1064,16 @@ msgstr ""
msgid ""
"Odoo *Helpdesk* provides teams with the ability to track the amount of hours"
" spent working on a ticket, and to bill a customer for that time. Through "
"integrations with the *Sales*, *Timesheets* and *Accounting* applications, "
"customers can be charged once the work is completed, or before it has even "
"begun."
"integrations with the *Sales*, *Timesheets*, *Project* and *Accounting* "
"applications, customers can be charged once the work is completed, or before"
" it has even begun."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:11
msgid ""
"Since the *Track & Bill Time* features require integration with other "
"applications, enabling them may result in the installation of additional "
"modules (or applications)."
"modules or applications."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:14
@ -1090,8 +1090,7 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:21
msgid ""
"Before a customer can be invoiced for support services, the *Track & Bill "
"Time* features must first be enabled. These features must be enabled on each"
" *Helpdesk* team where they will be utilized."
"Time* features **must** be enabled on each *Helpdesk* team individually."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:25
@ -1100,21 +1099,20 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:27
msgid ""
"To view and enable the :guilabel:`Track & Bill Time` features on a "
"*Helpdesk* team, first navigate to :menuselection:`Helpdesk --> "
"Configuration --> Teams`. Then select a team from the list or :doc:`create a"
" new one </applications/services/helpdesk/overview/getting_started>`. This "
"will reveal a team's settings page."
"To view and enable the *Track & Bill Time* features on a *Helpdesk* team, "
"first navigate to :menuselection:`Helpdesk app --> Configuration --> "
"Helpdesk Teams`. Then, select a team from the list, or create a :doc:`new "
"one <../overview/getting_started>`. This reveals a team's settings page."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:32
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:31
msgid ""
"On the team's settings page, scroll to the :guilabel:`Track & Bill Time` "
"section. Check the boxes labeled :guilabel:`Timesheets` and :guilabel:`Time "
"Billing`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:35
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:34
msgid ""
"Once the :guilabel:`Timesheets` box is checked, a new field appears, labeled"
" :guilabel:`Project`."
@ -1122,16 +1120,23 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:37
msgid ""
"The project selected in this field is where all the timesheets for this "
"team's tickets will be recorded. Click into the drop-down menu to select a "
":guilabel:`Project`."
"If this is the first time this feature has been enabled on this database, "
"the page may need to be manually saved and refreshed before the "
":guilabel:`Project` field appears."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:40
msgid ""
"To create a new project where the timesheets will be recorded, click into "
"the drop-down menu, type a name for the project, and then click "
":guilabel:`Create`."
"The project selected in this field represents where all the timesheets for "
"this team's tickets are recorded. Click into the :guilabel:`Project` drop-"
"down menu to select a project."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:43
msgid ""
"To create a new project where the timesheets are recorded, click into the "
":guilabel:`Project` drop-down menu, type a name for the project, and then "
"click :guilabel:`Create` from the drop-down menu beneath."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1140,26 +1145,28 @@ msgid ""
"settings."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:50
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:54
msgid "Configure service products"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:52
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:56
msgid ""
"When the :guilabel:`Time Billing` feature is enabled, a new product is "
"created in the *Sales* app called :guilabel:`Service on Timesheets`. This "
"product can be found under :menuselection:`Sales --> Products --> Products`."
" Search for `Service on Timesheets` in the :guilabel:`Search...` bar. This "
"is the product that will be used when invoicing for *post-paid support "
"services* after they have been completed."
"created in the *Sales* app called *Service on Timesheets*. This product can "
"be found under :menuselection:`Sales app--> Products --> Products`. Then, "
"search for `Service on Timesheets` in the :guilabel:`Search...` bar. This is"
" the product that is used when invoicing for *post-paid support services* "
"**after** they have been completed."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:58
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:62
msgid ""
"Select :guilabel:`Service on Timesheets` from the product page. This reveals"
" the product detail form. The product is configured with the "
":guilabel:`Product Type` set to :guilabel:`Service` and the "
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`."
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`. Make "
"any necessary changes to the product record, such as the :guilabel:`Cost` or"
" :guilabel:`Sales Price`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1168,21 +1175,21 @@ msgid ""
"timesheets'."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:66
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:71
msgid ""
"In order to invoice for support services before the work has been completed "
"(also known as *prepaid support services*), a separate product with a "
"different invoicing policy must be created."
"In order to invoice for support services **before** the work has been "
"completed (also known as *prepaid support services*), a separate product "
"with a different invoicing policy must be created."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:69
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:74
msgid ""
"To create a new service product, go to :menuselection:`Sales --> Products "
"--> Products` and click :guilabel:`New`. This will reveal a blank product "
"detail form."
"To create a new service product, go to :menuselection:`Sales app --> "
"Products --> Products`, and click :guilabel:`New`. This reveals a blank "
"product detail form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:72
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:77
msgid ""
"On the new product form, add a :guilabel:`Product Name`, and set the "
":guilabel:`Product Type` to :guilabel:`Service`. Then, set the "
@ -1196,42 +1203,41 @@ msgid ""
"View of a service product with the invoicing policy set to 'prepaid/fixed'."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:81
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:86
msgid ""
"Finally, set the :guilabel:`Sales Price`, and confirm that the "
":guilabel:`Unit of Measure` is set to :guilabel:`Hours`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:85
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:90
msgid "Invoice prepaid support services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:87
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:92
msgid ""
"When support services are billed on a fixed price, an invoice can be created"
" before any work is completed on the issue. In this case, a service product "
"with the invoicing policy set to :guilabel:`Prepaid/Fixed Price` would be "
"used, just like :ref:`the section above <helpdesk/advanced/configure-"
"service-products>`."
"with the *Invoicing Policy* set to *Prepaid/Fixed Price* would be used, just"
" like :ref:`the section above <helpdesk/configure-service-products>`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:93
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:98
msgid "Create a sales order with prepaid product"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:95
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:100
msgid ""
"To invoice a customer for prepaid support services, first create a sales "
"order (SO) with the support services product. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`, which reveals a "
"blank quotation form."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:99
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:104
msgid "Then, fill out the quotation form with the customer information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:101
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:106
msgid ""
"Go to the :guilabel:`Order Lines` tab of the quotation and click "
":guilabel:`Add a Product`. Then, select the *prepaid services product* "
@ -1239,76 +1245,77 @@ msgid ""
"the number of hours."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:105
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:110
msgid ""
"After updating any other necessary information, :guilabel:`Confirm` the "
"quotation. This converts the quotation into an :abbr:`SO (sales order)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:109
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
msgid "Create and send an invoice for prepaid services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:111
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:116
msgid ""
"Once the :abbr:`SO (sales order)` has been confirmed, click the "
":guilabel:`Create Invoice` button. This will open a :guilabel:`Create "
"Invoices` pop-up window."
":guilabel:`Create Invoice` button. This opens a :guilabel:`Create invoices` "
"pop-up window."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:119
msgid ""
"If no down payment will be collected, the :guilabel:`Create Invoice` type "
"can remain as :guilabel:`Regular Invoice`. If a down payment will be "
"collected, choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a :doc:`down payment "
"<../../../sales/sales/invoicing/down_payment>` is collected, choose between "
"either :guilabel:`Down payment (percentage)` or :guilabel:`Down payment "
"(fixed amount)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:118
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:124
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Draft Invoice`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:120
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:126
msgid "The invoice can then be sent to the customer for payment."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:123
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
msgid "Create helpdesk ticket for prepaid services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:125
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:131
msgid ""
"To create a *Helpdesk* ticket for prepaid services, navigate to "
":menuselection:`Helpdesk` and click the :guilabel:`Tickets` button to reveal"
" a specific team's pipeline. Click :guilabel:`New` to create a new ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:135
msgid ""
"On the blank ticket form, create a ticket :guilabel:`Title`, and enter the "
":guilabel:`Customer` information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:132
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
msgid ""
"When the customer name is added, the :guilabel:`Sales Order Item` field will"
" automatically populate with the most recent prepaid sales order item that "
"When the customer name is added, the :guilabel:`Sales Order Item` field "
"automatically populates with the most recent prepaid sales order item that "
"has time remaining."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:136
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:142
msgid "Track hours on helpdesk ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
msgid ""
"Time spent working on a *Helpdesk* ticket is tracked on the *Timesheets* tab"
" on the specific ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:140
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:146
msgid ""
"On the ticket detail form, click on the :guilabel:`Timesheets` tab and click"
" :guilabel:`Add a line`. Choose an :guilabel:`Employee`, add a "
@ -1316,10 +1323,11 @@ msgid ""
":guilabel:`Hours Spent`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:150
msgid ""
"As new lines are added to :guilabel:`Timesheets` tab, the "
":guilabel:`Remaining Hours on SO` field is automatically updated."
":guilabel:`Remaining Hours on SO` field, at the bottom-right of the tab, is "
"automatically updated."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1328,94 +1336,96 @@ msgid ""
"hours on an SO."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:152
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:158
msgid ""
"If the number of hours on the :guilabel:`Timesheets` tab exceeds the number "
"of hours sold, the :guilabel:`Remaining Hours of SO` will turn red."
"of hours sold, the :guilabel:`Remaining Hours of SO` turns red."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:155
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
msgid ""
"As hours are added to the :guilabel:`Timesheets` tab, they are automatically"
" updated in the :guilabel:`Delivered` field on the :abbr:`SO (sales order)`,"
" as well."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:159
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:165
msgid "Invoice post-paid support services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
msgid ""
"When support services are billed based on the amount of time spent on an "
"issue, an invoice cannot be created before the total number of hours "
"required to solve the problem have been entered on a timesheet. In this "
"case, a service product with the invoicing policy set to :guilabel:`Based on"
" Timesheets` would be used, like the one created above."
"case, a service product with the *Invoicing Policy* set to *Based on "
"Timesheets* would be used, like the one created in :ref:`the section above "
"<helpdesk/configure-service-products>`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:174
msgid "Create a sales order with a time-tracked product"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:169
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:176
msgid ""
"To invoice a customer for post-paid support services, first create a sales "
"order (SO) with the *support services product*. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:173
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
msgid "Fill out the quotation with the customer information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:175
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:182
msgid ""
"On the :guilabel:`Order Lines` tab, click :guilabel:`Add a Product`. Select "
"the post-paid services product configured in the steps above. After updating"
" any other necessary information, :guilabel:`Confirm` the quotation."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
msgid ""
"Unlike with the prepaid services quotation, Odoo will not allow an invoice "
"to be created at this time. That is because no services have been performed;"
" in other words nothing has been delivered, therefore, there is nothing to "
"invoice."
"Unlike with the prepaid services quotation, Odoo does **not** allow an "
"invoice to be created at this time. That is because no services have been "
"performed; in other words, nothing has been delivered, therefore, there is "
"nothing to invoice."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:185
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:192
msgid "Create a helpdesk ticket for time-tracked services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:194
msgid ""
"To record a *Timesheet* entry for time-tracker services, go to "
":menuselection:`Helpdesk` and select the appropriate team for which these "
"services apply."
"To record a *Timesheet* entry for time-tracker services, go to the "
":menuselection:`Helpdesk` app, and select the appropriate team for which "
"these services apply."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:190
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:197
msgid ""
"If there is already an existing ticket for this issue, select it from the "
"kanban view. This will open the ticket details form. If there is no existing"
" ticket for this customer issue, click :guilabel:`New` to create a new "
"ticket and enter the necessary customer information on the blank ticket "
"details form."
"Kanban view. This opens the ticket details form. If there is no existing "
"ticket for this customer issue, click :guilabel:`New` to create a new ticket"
" and enter the necessary customer information on the blank ticket details "
"form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:195
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:202
msgid ""
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Line`"
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Item`"
" drop-down menu. Select the :abbr:`SO (sales order)` created in the previous"
" step."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:199
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:206
msgid "Track support hours on a ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:201
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
msgid ""
"In order to create an invoice for a product based on timesheets, hours need "
"to be tracked and recorded. At this point, the service is considered "
@ -1423,14 +1433,14 @@ msgid ""
":guilabel:`Timesheets` tab of the ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:205
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:212
msgid ""
"Click :guilabel:`Add a Line` to record a new entry. Select an "
":guilabel:`Employee` from the drop-down menu, and record the time spent in "
"the :guilabel:`Hours Spent` column."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
msgid ""
"Repeat these steps as needed until all time spent on the issues has been "
"recorded."
@ -1440,24 +1450,24 @@ msgstr ""
msgid "View of the timesheets tab on a helpdesk ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:222
msgid "Create an invoice for hours tracked on a ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:217
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:224
msgid ""
"After the customer's issue has been solved, and it is determined no new "
"timesheet entries will be made, an invoice can be created, and the customer "
"can be billed."
"timesheet entries need to be made, an invoice can be created, and the "
"customer can be billed."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:220
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:227
msgid ""
"To do this, return to the :abbr:`SO (sales order)` by clicking on the "
":guilabel:`Sales Order` smart button at the top of the ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:223
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
msgid ""
"Before creating the invoice, confirm that the number in the "
":guilabel:`Delivered` column matches the total number of :guilabel:`Hours "
@ -1468,20 +1478,25 @@ msgstr ""
msgid "View of a sales order with emphasis on the delivered column."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:237
msgid ""
"Then, click :guilabel:`Create Invoice`. This will open a :guilabel:`Create "
"Invoices` pop-up window. If no down payment will be collected, the "
":guilabel:`Create Invoice` type can remain as :guilabel:`Regular Invoice`. "
"If a down payment will be collected, choose between either :guilabel:`Down "
"payment (percentage)` or :guilabel:`Down payment (fixed amount)`."
"Then, click :guilabel:`Create Invoice`. This opens a :guilabel:`Create "
"invoice(s)` pop-up window."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:236
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:239
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should only "
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a down payment is collected, "
"choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should **only** "
"include timesheets from a certain time period. If this field is left blank, "
"*all* applicable timesheets that have not yet been invoiced will be "
"**all** applicable timesheets that have not yet been invoiced will be "
"included."
msgstr ""
@ -1489,15 +1504,20 @@ msgstr ""
msgid "View of create invoices pop up showing timesheets period fields."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:252
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Invoice`. The invoice can then be sent to the customer for payment."
"Draft`. The invoice can then be reviewed, edited, and sent to the customer "
"for payment."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:248
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:256
msgid ""
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
":doc:`../../../inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:257
msgid ":doc:`../../../sales/sales/invoicing/down_payment`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview.rst:5
@ -1803,8 +1823,8 @@ msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:172
msgid ""
"SMS Text Messaging is an :doc:`In-App Purchase (IAP) "
"<../../../general/in_app_purchase/>` service that requires prepaid credits "
"to work. Refer to `SMS Pricing FAQ <https://iap-"
"</applications/essentials/in_app_purchase/>` service that requires prepaid "
"credits to work. Refer to `SMS Pricing FAQ <https://iap-"
"services.odoo.com/iap/sms/pricing>`_ for additional information."
msgstr ""
@ -1833,7 +1853,8 @@ msgid "View of an SMS template setup page in Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:189
msgid ":doc:`../../../general/email_communication/email_template`"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/companies/email_template`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:192
@ -2626,10 +2647,6 @@ msgid ""
"--> Customer Ratings`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/email_communication/email_template`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:63
msgid "Publish ratings on the customer portal"
msgstr ""
@ -2667,6 +2684,7 @@ msgid ""
"team's ratings over the past thirty days."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid "View of the ratings performance overview from the customer portal."
msgstr ""
@ -2872,8 +2890,8 @@ msgid ""
"created called `Customer Care`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:0
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
msgid "View of the Kanban cards for the available Live Chat channels."
msgstr ""
@ -3779,7 +3797,7 @@ msgid ""
msgstr ""
#: ../../content/applications/services/helpdesk/overview/reports.rst:227
msgid ":doc:`Odoo reporting </applications/general/reporting>`"
msgid ":doc:`Odoo reporting </applications/essentials/reporting>`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/sla.rst:3

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@ -12,7 +12,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Wil Odoo, 2024\n"
"Language-Team: Indonesian (https://app.transifex.com/odoo/teams/41243/id/)\n"
@ -47,12 +47,10 @@ msgstr ""
#: ../../content/applications/marketing/email_marketing.rst:17
#: ../../content/applications/marketing/email_marketing.rst:219
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:74
msgid ":doc:`/applications/marketing/email_marketing/mailing_lists`"
msgstr ""
#: ../../content/applications/marketing/email_marketing.rst:18
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:136
msgid ":doc:`/applications/marketing/email_marketing/unsubscriptions`"
msgstr ""
@ -850,253 +848,469 @@ msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:5
msgid ""
"Mailing lists are important for a number of reasons. Mailing lists can "
"provide valuable leads for sales teams, communicate with focus groups "
"participants, contact consumers directly for useful feedback, and more."
"Mailing lists in Odoo are used for both pre and post sales communications in"
" the *Email Marketing* application. They provide sales teams with qualified "
"lead lists, focus group participants, or current customers that fulfill "
"specific criteria."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:10
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:9
msgid ""
"Mailing lists can be generated in Odoo, and exported as a downloadable file,"
" or into the *Knowledge*, *Dashboards*, or *Spreadsheets* applications, or "
"imported via copy/paste or file upload."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:14
msgid "Create mailing lists"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:12
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:16
msgid ""
"To create a mailing list in the *Email Marketing* application, navigate to "
":menuselection:`Mailing lists --> Mailing lists --> Create`. Clicking "
":guilabel:`Create` reveals a pop-up window."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of the mailing list pop-up in the Odoo Email Marketing application."
":menuselection:`Email Marketing app --> Mailing Lists --> Mailing Lists --> "
"New`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:19
msgid ""
"In the pop-up, name the mailing list and designate if the mailing list "
"should be public with the :guilabel:`Is Public` checkbox."
msgid "Clicking :guilabel:`New` reveals a blank mailing list form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:22
msgid ""
"The :guilabel:`Is Public` option allows the mailing list to be accessible by"
" recipients in the unsubscription page, making it possible for them to "
"update their subscription preferences."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "View of the mailing list form in the Odoo Email Marketing application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:25
msgid ""
"After those options have been configured, click :guilabel:`Create` to create"
" the mailing list, which Odoo automatically adds to the :guilabel:`Mailing "
"Lists` page."
"On the form, type a name in the :guilabel:`Mailing List` field at the top."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:29
msgid "Add contacts to a mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:31
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:27
msgid ""
"After a mailing list has been created (and added to the :guilabel:`Mailing "
"Lists` dashboard), click on the desired mailing list to add contacts to the "
"list."
"If the mailing list should be accessible by recipients from the subscription"
" management page, allowing them to update their preferences, tick the box "
"next to :guilabel:`Show In Preferences`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:30
msgid ""
"In the upper-left corner of the mailing list form, there are two buttons: "
":guilabel:`Send Mailing` and :guilabel:`Send SMS`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:34
msgid ""
"Clicking the desired mailing list reveals a separate :guilabel:`Mailing List"
" Contacts` page, in which contacts can be added to this specific list by "
"clicking :guilabel:`Create`, and adding contact information directly on a "
"separate contact detail form."
"The :guilabel:`Send SMS` button **only** appears if the *SMS Marketing* "
"application is installed."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:38
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:36
msgid ""
"Or, while in the :menuselection:`Email Marketing` application, navigate to "
":menuselection:`Mailing Lists --> Mailing List Contacts`. Doing so reveals a"
" separate page with all the mailing list contacts in the database."
"Clicking :guilabel:`Send Mailing` reveals a separate page with a blank email"
" template form, which can be filled out by following steps explained in the "
":doc:`Email Marketing doc <../email_marketing>`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:42
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:40
msgid ""
"From here, click :guilabel:`Create`, and add a contact with the same "
"previous steps. Or, click the :guilabel:`Import` icon (to the right of the "
":guilabel:`Create` button) to import contacts into the database."
"Clicking :guilabel:`Send SMS` reveals a separate page with a blank SMS "
"template form, which can be filled out by following steps explained in the "
":doc:`SMS essentials doc <../sms_marketing/essentials/sms_essentials>`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:46
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:44
msgid ""
"Once contacts are in the database, click into the desired contact's detail "
"form, and add the preferred mailing list in the :guilabel:`Mailing List` tab"
" (at the bottom of the contact detail form), by clicking :guilabel:`Add a "
"line`, and selecting the desired mailing list. Multiple mailing lists can be"
" added to a single contact's detail form."
"At the top of the mailing list form is a series of smart buttons that "
"display a variety of metrics related to the specific mailing list. When any "
"of the smart buttons are clicked, a separate page is revealed, showcasing "
"detailed analytics related to that particular statistic."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:48
msgid "The smart buttons available on a mailing list form are:"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:50
msgid ""
"View of a contact detail form with mailing list tab in Odoo Email Marketing."
":guilabel:`Recipients`: how many people are subscribed to the mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:51
msgid ""
":guilabel:`Mailings`: how many mailings have been sent using this mailing "
"list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:52
msgid ""
":guilabel:`% Bounce`: percentage of mailings related to this mailing list "
"that have been bounced back"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:54
msgid ""
":guilabel:`% Opt-out`: percentage of recipients that have opted-out of "
"mailings from this mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:56
msgid "Create new mailing list from contact detail form"
msgid ""
":guilabel:`% Blacklist`: percentage of recipients that have blacklisted "
"themselves from the mailing list altogether"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:58
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:59
msgid ""
"To create a mailing list from a contact detail form, click :guilabel:`Add a "
"line`, and type in the name of a new mailing list in the empty field that "
"appears. Then, select either :guilabel:`Create` or :guilabel:`Create and "
"Edit...`."
"Once all the configurations on the mailing list form are complete, Odoo "
"automatically adds the new mailing list to the :guilabel:`Mailing List` page"
" in the *Email Marketing* app (:menuselection:`Email Marketing app --> "
"Mailing Lists --> Mailing Lists`)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of the new mailing list drop-down on contact form in Odoo Email "
"Marketing."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:64
msgid "Add contacts to mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:66
msgid ""
"The :guilabel:`Create` option quickly creates the mailing list to the "
"contact detail form, and the list can be configured at a later date. The "
":guilabel:`Create and Edit...` option creates the mailing list, and reveals "
"a pop-up window, in which the new mailing list can be configured right away."
"In Odoo *Email Marketing*, there are a few different ways to add contacts to"
" a mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:68
msgid ""
"View of the create and edit mailing list pop-up in Odoo Email Marketing."
"From the :guilabel:`Mailing Lists` page (:menuselection:`Email Marketing -->"
" Mailing Lists --> Mailing Lists`), click the :guilabel:`Total Contacts` "
"link on the line of the desired mailing list to which contacts should be "
"added."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:76
msgid "Link a mailing list to website (Newsletter blocks)"
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:72
msgid ""
"Doing so reveals a separate :guilabel:`Mailing List Contacts` page for that "
"specific mailing list, where contacts can be created or imported, and then "
"added to the specific mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:75
msgid ""
"This same page can also be accessed by clicking the desired mailing list "
"from the :guilabel:`Mailing Lists` page, and then clicking the "
":guilabel:`Recipients` smart button on the mailing list form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:78
msgid ""
"When a mailing list is created in the database, Odoo provides the option to "
"directly link the mailing list on the Odoo-built website (created via Odoo's"
" :guilabel:`Website` application)."
"Doing so *also* reveals a separate :guilabel:`Mailing List Contacts` page "
"for that specific mailing list, where contacts can be created or imported, "
"and then added to the specific mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:81
msgid ""
"Contacts can also be directly imported to a specific mailing list from the "
":guilabel:`Mailing Lists` page, by clicking :guilabel:`Import Contacts` to "
"the far-right of the desired mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The import contacts button of a mailing list line in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:88
msgid "Doing so reveals an :guilabel:`Import Mailing Contacts` pop-up form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The import mailing contacts pop-up form that appears in Odoo Email "
"Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:94
msgid ""
"Here, the desired mailing list is auto-populated in the :guilabel:`Import "
"contacts in` field. Beneath that, write or paste email addresses in the "
":guilabel:`Contact List` field."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:97
msgid ""
"The option to import a country, company name, and more is available, via the"
" :guilabel:`Upload a file` link at the bottom of the pop-up form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:100
msgid ""
"When all contacts and configurations are complete, click :guilabel:`Import`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:102
msgid ""
"To add contacts to a specific mailing list from a master list of all mailing"
" list contacts in the database, navigate to :menuselection:`Email Marketing "
"app --> Mailing Lists --> Mailing List Contacts`. Doing so reveals the "
":guilabel:`Mailing List Contacts` page, featuring a list of all contacts "
"associated with every mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "The Mailing List page in the Odoo Email Marketing application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:111
msgid ""
"The default :guilabel:`Exclude Blacklisted Emails` filter appears in the "
"search bar."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:113
msgid ""
"From the :guilabel:`Mailing List Contacts` page, contacts can be created "
"and/or imported, and then added to a mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:116
msgid ""
"To add an existing contact to a mailing list, select the desired contact "
"from the list on the :guilabel:`Mailing List Contacts` page to reveal their "
"contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:119
msgid ""
"At the bottom of their contact form, click :guilabel:`Add a line` under the "
":guilabel:`Mailing List` column, locate the desired mailing list from the "
"drop-down menu, and select it."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The Add a line for mailing lists on a standard contact form in Odoo Email "
"Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:127
msgid ""
"A mailing list can be created directly from a contact form, by typing the "
"name of the new mailing list in the :guilabel:`Mailing List` field. Then, "
"after a new mailing list name has been entered, two options appear on the "
"drop-down menu beneath the new mailing list name."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:131
msgid ""
"From this drop-down menu, select :guilabel:`Create` to create the mailing "
"list and edit it later, or select :guilabel:`Create and edit...` to create "
"and edit the new mailing list right away."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:134
msgid ""
"To remove a contact from a mailing list that the contact has been added to, "
"enable the :guilabel:`Opt Out` checkbox. If the :guilabel:`Opt Out` checkbox"
" is ticked, the ability to add a :guilabel:`Reason` why the contact opted-"
"out is also available."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:138
msgid ""
"When/if a contact *has* opted-out of a mailing list, the date they activated"
" their opt-out appears in the :guilabel:`Unsubscription Date` column on "
"their contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:141
msgid ""
"Lastly, the initial :guilabel:`Subscription Date` can be seen, as well. This"
" field is auto-populated with the date and time their subscription to the "
"mailing list has been saved."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:144
msgid "Multiple mailing lists can be added to a single contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:146
msgid ""
"To delete any mailing list from a contact form, simply click the "
":guilabel:`🗑️ (trash can)` icon."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:149
msgid "Link mailing list to website"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:151
msgid ""
"When a mailing list is created in the database, Odoo provides the option to "
"directly link the mailing list to the Odoo-built website (created via the "
"Odoo *Website* application)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:154
msgid ""
"To link a mailing list to a website, navigate to the front-end of the "
"website, and enter :guilabel:`Edit` mode by clicking :guilabel:`Edit` in the"
" upper-right corner. When clicked, Odoo reveals a right-sidebar, filled with"
" drag-and-drop *Building Blocks* that are packed with various features, "
"options, and design elements."
"website, which can be accomplished in a variety of ways throughout the "
"database. The most direct way to get to the front-end of the website is to "
"simply open the :menuselection:`Website` application from the main Odoo "
"dashboard."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:86
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:159
msgid ""
"Then, to add a *subscription field* for a specific mailing list onto a "
"website, drag-and-drop any of the :guilabel:`Newsletter` options "
"(:guilabel:`Newsletter Block`, :guilabel:`Newsletter Popup`, or "
":guilabel:`Newsletter`)."
"Doing so reveals the designated homepage of the Odoo-built website for the "
"database."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:91
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:161
msgid ""
"To quickly locate the :guilabel:`Newsletter` building block options (while "
"in :guilabel:`Edit` mode on the front-end of the website), type `Newsletter`"
" into the search bar, located in the right sidebar, under the "
":guilabel:`Blocks` tab, and Odoo reveals the three different "
":guilabel:`Newsletter` block options."
"From the front-end of the website, click the :guilabel:`Edit` button in the "
"upper-right corner. When clicked, Odoo reveals a right-sidebar, filled with "
"drag-and-drop *building blocks*, packed with various features, options, and "
"design elements."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:165
msgid ""
"Next, in the search bar of the right-sidebar, search for `Newsletter`. The "
":guilabel:`Newsletter` selection of building blocks is used to add "
"subscription fields for any mailing list onto the website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of how to quickly search for Newsletter blocks in the Odoo Website "
"application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:100
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:173
msgid ""
"When a :guilabel:`Newsletter` block is dragged onto the body of the website,"
" Odoo reveals a pop-up window, in which the desired mailing list is selected"
" from a drop-down menu (and linked) to this block on the website."
"Doing so reveals the following building block options: :guilabel:`Newsletter"
" Block`, :guilabel:`Newsletter Popup`, and :guilabel:`Newsletter`. Any of "
"these options can be used to add subscription fields for a mailing list onto"
" the website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:177
msgid ""
"The :guilabel:`Newsletter Block` option places a customizable block onto the"
" body of the website where a visitor to enter their email and click a button"
" to subscribe to a designated mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "View of the add mailing list subscription pop-up on an Odoo Website."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "Sample of how a newsletter block appears on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:108
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:184
msgid ""
":guilabel:`Newsletter Block` - Adds a block onto the webpage, providing "
"visitors with the option to add their email address to this mailing list, "
"and subscribe to future communications."
"The :guilabel:`Newsletter Popup` option reveals a customizable pop-up window"
" that appears when a visitor scrolls to the specific section of the webpage "
"on which the building block is placed. When the visitor reaches the "
"designated section, a pop-up window appears, in which a visitor can enter "
"their email address, click a button, and subscribe to that predetermined "
"mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:111
msgid "Here's an example of a :guilabel:`Newsletter Block`."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "Sample of how a newsletter popup block appears on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a sample newsletter block in the Odoo Website application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:116
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:193
msgid ""
":guilabel:`Newsletter Popup` - Tells Odoo to reveal a subscription pop-up "
"window to occur at a certain part of the webpage. When the visitor scrolls "
"to this predetermined point, a pop-up subscription window appears, asking "
"for their email address to subscribe to the mailing list. The pop-up window "
"can be edited further to fit any business needs."
"The :guilabel:`Newsletter` option provides the same functionality as the "
"other options. However, it only consists of a field for the visitor to enter"
" their email address, and a button to subscribe to the mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:121
msgid "Here's an example of a :guilabel:`Newsletter Popup`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a sample newsletter pop-up sample on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:126
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:197
msgid ""
":guilabel:`Newsletter` - Provides visitors with a simple field to add their "
"email address to the mailing list, and subscribe to future mailings in the "
"footer (or anywhere else on the page)."
"It is covertly designed in this fashion to be cleanly implemented into the "
"content of the webpage and/or footer."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:129
msgid "Here's an example of a :guilabel:`Newsletter` dynamic block."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:204
msgid ""
"Once the desired newsletter building block is chosen, drag-and-drop it onto "
"the body of the website. Then, select the newly-placed newsletter building "
"block to reveal its configuration options on the right-sidebar."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a Newsletter dynamic block on an Odoo Website."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:208
msgid ""
"From there, open the :guilabel:`Newsletter` drop-down menu, and select the "
"specific mailing list that should be applied to the block."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:135
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:73
msgid ":doc:`/applications/marketing/email_marketing`"
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The newsletter drop-down menu in the customize sidebar that appears in Odoo "
"Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:215
msgid ""
"Once the desired configurations and customizations are complete, be sure to "
"click the :guilabel:`Save` button in the upper-right corner."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:218
msgid ""
"Now, when a visitor enters their email address, and clicks the button to "
"subscribe, they are instantly subscribed to that pre-configured mailing "
"list. They are also added as a contact for that mailing list in Odoo *Email "
"Marketing*."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:223
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:129
msgid ":doc:`../email_marketing`"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:224
msgid ":doc:`unsubscriptions`"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:3
msgid "Manage unsubscriptions (Blacklist)"
msgid "Manage unsubscriptions (blacklist)"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:5
msgid ""
"Providing recipients with the power to unsubscribe from mailing lists is not"
" only a smart business practice, it's often a legal requirement. By allowing"
" recipients to unsubscribe from a mailing list establishes a sense of trust "
"with an audience, and helps companies appear genuine (and not spammy)."
" only a smart business practice, it's often a legal requirement. Allowing "
"recipients to unsubscribe from a mailing list establishes a sense of trust "
"and control with an audience. It also helps companies appear more genuine, "
"and less *spammy*."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:10
msgid "Enable the Blacklist feature"
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:11
msgid "Unsubscribe and blacklist"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:12
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:13
msgid ""
"First, the *Blacklist* feature must be enabled. To do that, navigate to "
":menuselection:`Email Marketing app --> Configuration --> Settings`, enable "
"to :guilabel:`Blacklist Options when Unsubscribing`, and click "
":guilabel:`Save`."
"In addition to having the option to unsubscribe from specific mailing lists,"
" the recipient can also *blacklist* themselves during the unsubscription "
"process, meaning they will not receive *any* more marketing emails from the "
"Odoo database."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:17
msgid ""
"In order to provide recipients with the ability to blacklist themselves, a "
"specific feature **must** be enabled in the *Email Marketing* application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:20
msgid ""
"Navigate to :menuselection:`Email Marketing app --> Configuration --> "
"Settings`, and tick the checkbox next to the :guilabel:`Blacklist Option "
"when Unsubscribing` feature. Then, click :guilabel:`Save` in the upper-left "
"corner of the :guilabel:`Settings` page."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
@ -1105,41 +1319,108 @@ msgid ""
"Marketing app."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:20
msgid ""
"With that feature activated, an *Unsubscribe* link appears in mailings. If a"
" recipient clicks that link, Odoo reveals a :guilabel:`Unsubscriptions` "
"page, where they can directly manage their subscriptions."
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:29
msgid "Unsubscribe"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:25
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:31
msgid ""
"With a test mailing, clicking the :guilabel:`Unsubscribe` link reveals an "
"error page (*error 403 - Access Denied*). To make sure the link is working "
"properly, create the mailing, and only send it to a personal email."
"By default, an *Unsubscribe* link appears at the bottom of all mailing "
"templates."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:30
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:34
msgid ""
"The *Unsubscribe* link does **not** appear by default if the *Start From "
"Scratch* template is used to create a mailing. The user **must** manually "
"add the specific unsubscribe link `/unsubscribe_from_list` in the body of "
"the email, or use a block from the *Footers* section of the email builder, "
"which includes the unsubscribe link."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:39
msgid ""
"If a recipient clicks the *Unsubscribe* link in a mailing, Odoo instantly "
"unsubscribes them from the mailing list, presents them with a "
":guilabel:`Mailing Subscriptions` page where they can directly manage their "
"subscriptions, and informs them that they've been :guilabel:`Successfully "
"Unsubscribed`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid ""
"The Mailng Subscriptions page that appears when 'Unsubscribe' link in "
"mailing is clicked."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:48
msgid ""
"Beneath that, Odoo asks the former subscriber to :guilabel:`Please let us "
"know why you updated your subscription`, and the user can proceed to choose "
"the appropriate opt-out reason from a series of options presented to them."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:53
msgid ""
"The opt-out answer options can be created and modified by navigating to "
":menuselection:`Email Marketing app --> Configuration --> Optout Reasons`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:56
msgid ""
"Once they've chosen the appropriate opt-out reason from the options "
"presented to them, they can click the :guilabel:`Send` button. Odoo then "
"logs their reasoning for unsubscribing in the *Email Marketing* app for "
"future analysis."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:61
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst:102
msgid "Blacklist"
msgstr "Blacklist"
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:32
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:63
msgid ""
"In addition to having the option to *Unsubscribe* from specific mailing "
"lists, the recipient can also *Blacklist* themselves, meaning they will not "
"receive *any* more emails."
"For a recipient to remove (i.e. blacklist) themselves from **all** marketing"
" emails during the unsubscription process, on the :guilabel:`Mailing "
"Subscriptions` page, they must click :guilabel:`Exclude Me`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:36
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:67
msgid ""
"The mailing list has to be configured as *Public* in order to be visible for"
" users."
"Upon clicking :guilabel:`Exclude Me`, Odoo informs the recipient they have "
"been successfully blacklisted, with a message reading: :guilabel:`✔️ Email "
"added to our blocklist`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:38
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid ""
"To view a complete collection of blacklisted email addresses, navigate to "
"The blocklist question on the Mailing Subscriptions page that recipients "
"see."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:74
msgid ""
"Beneath that, Odoo asks the former subscriber to :guilabel:`Please let us "
"know why you want to be added to our blocklist`, and the user can proceed to"
" choose the appropriate reason from a series of options presented to them."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:78
msgid ""
"Once they've chosen the appropriate reason from the options presented to "
"them, they can click the :guilabel:`Send` button. Odoo then logs their "
"reasoning for blacklisting themselves in the *Email Marketing* app for "
"future analysis."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:83
msgid "Blacklisted email addresses"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:85
msgid ""
"To view a complete list of all blacklisted email addresses, navigate to "
":menuselection:`Email Marketing app --> Configuration --> Blacklisted Email "
"Addresses`."
msgstr ""
@ -1148,40 +1429,54 @@ msgstr ""
msgid "View of the blacklisted email addresses page in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:45
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:92
msgid ""
"When a blacklisted record is selected from this page, Odoo reveals a "
"separate page with that blacklisted recipient's contact information."
"When a blacklisted record is selected from this list, Odoo reveals a "
"separate page with the recipient's contact information, along with the "
"provided :guilabel:`Reason` why they chose to blacklist themselves."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid "View of a blacklisted contact detail form in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:52
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:100
msgid ""
"In the :guilabel:`Chatter` of this page, there's a time-stamped message, "
"informing the user when that recipient blacklisted themselves (via a "
":guilabel:`Mail Blacklist created` log note)."
"In the *chatter* of the blacklisted record page, there's a time-stamped "
"message, informing the user when the recipient blacklisted themselves (via a"
" :guilabel:`Mail Blacklist created` log note)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:56
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:104
msgid ""
"Blacklisted emails are excluded from all marketing mailings, however, these "
"emails can still receive transactional emails, such as order confirmations, "
"shipping notifications, etc."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:108
msgid "Unblacklist contacts"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:58
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:110
msgid ""
"To *Unblacklist* contacts, click the :guilabel:`Unblacklist` button in the "
"upper-left corner to remove the contact from the blacklist, allowing them to"
" receive mailings once again."
"upper-left corner of a blacklisted record's page to remove the contact from "
"the blacklist, allowing them to receive mailings once again."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:61
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:114
msgid ""
"When :guilabel:`Unblacklist` is clicked, a pop-up appears. In this pop-up, "
"the specific email address is listed, and there's a :guilabel:`Reason` "
"field, in which a reason can be entered, explaining why this particular "
"contact was removed from the blacklist."
"When :guilabel:`Unblacklist` is clicked, an :guilabel:`Are you sure you want"
" to unblacklist this Email Address?` pop-up window appears."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:117
msgid ""
"In this pop-up window, the email address of the selected blacklisted record "
"is shown, and there's a :guilabel:`Reason` field, in which a reason can be "
"entered, explaining why this particular contact was removed from the "
"blacklist."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
@ -1190,12 +1485,16 @@ msgid ""
"application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:69
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:125
msgid ""
"After filling in the fields, click :guilabel:`Confirm` to officially remove "
"that particular contact from the blacklist."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:130
msgid ":doc:`mailing_lists`"
msgstr ""
#: ../../content/applications/marketing/events.rst:5
msgid "Events"
msgstr "Acara"
@ -2488,6 +2787,7 @@ msgid ""
"refined parameters within it that can be customized."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/target_audience.rst-1
#: ../../content/applications/marketing/marketing_automation/target_audience.rst-1
msgid "The drop-down filter menu in the Marketing Automation application."
msgstr ""
@ -3091,6 +3391,7 @@ msgid ""
" icon)."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/understanding_metrics.rst-1
#: ../../content/applications/marketing/marketing_automation/understanding_metrics.rst-1
msgid ""
"What a campaign activity filter tab looks like in Odoo Marketing Automation."
@ -3325,6 +3626,7 @@ msgid ""
"reveal a :guilabel:`Create Marketing Template` pop-up window."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/workflow_activities.rst-1
#: ../../content/applications/marketing/marketing_automation/workflow_activities.rst-1
msgid ""
"The create and edit email drop-down option on create activities pop-up "
@ -3958,6 +4260,7 @@ msgid ""
"the database."
msgstr ""
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst-1
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst-1
msgid "SMS Blacklist menu in the application."
msgstr ""
@ -4849,6 +5152,7 @@ msgid ""
" page with every campaign in a default kanban view."
msgstr ""
#: ../../content/applications/marketing/social_marketing/essentials/social_campaigns.rst-1
#: ../../content/applications/marketing/social_marketing/essentials/social_campaigns.rst-1
msgid "View of the campaigns page in the Odoo Social Marketing application."
msgstr ""
@ -5967,6 +6271,7 @@ msgid ""
"is associated."
msgstr ""
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst-1
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst-1
msgid ""
"View of the social accounts page in the Odoo Social Marketing application."

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@ -12,7 +12,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Wil Odoo, 2024\n"
"Language-Team: Indonesian (https://app.transifex.com/odoo/teams/41243/id/)\n"
@ -1059,16 +1059,16 @@ msgstr ""
msgid ""
"Odoo *Helpdesk* provides teams with the ability to track the amount of hours"
" spent working on a ticket, and to bill a customer for that time. Through "
"integrations with the *Sales*, *Timesheets* and *Accounting* applications, "
"customers can be charged once the work is completed, or before it has even "
"begun."
"integrations with the *Sales*, *Timesheets*, *Project* and *Accounting* "
"applications, customers can be charged once the work is completed, or before"
" it has even begun."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:11
msgid ""
"Since the *Track & Bill Time* features require integration with other "
"applications, enabling them may result in the installation of additional "
"modules (or applications)."
"modules or applications."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:14
@ -1085,8 +1085,7 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:21
msgid ""
"Before a customer can be invoiced for support services, the *Track & Bill "
"Time* features must first be enabled. These features must be enabled on each"
" *Helpdesk* team where they will be utilized."
"Time* features **must** be enabled on each *Helpdesk* team individually."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:25
@ -1095,21 +1094,20 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:27
msgid ""
"To view and enable the :guilabel:`Track & Bill Time` features on a "
"*Helpdesk* team, first navigate to :menuselection:`Helpdesk --> "
"Configuration --> Teams`. Then select a team from the list or :doc:`create a"
" new one </applications/services/helpdesk/overview/getting_started>`. This "
"will reveal a team's settings page."
"To view and enable the *Track & Bill Time* features on a *Helpdesk* team, "
"first navigate to :menuselection:`Helpdesk app --> Configuration --> "
"Helpdesk Teams`. Then, select a team from the list, or create a :doc:`new "
"one <../overview/getting_started>`. This reveals a team's settings page."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:32
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:31
msgid ""
"On the team's settings page, scroll to the :guilabel:`Track & Bill Time` "
"section. Check the boxes labeled :guilabel:`Timesheets` and :guilabel:`Time "
"Billing`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:35
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:34
msgid ""
"Once the :guilabel:`Timesheets` box is checked, a new field appears, labeled"
" :guilabel:`Project`."
@ -1117,16 +1115,23 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:37
msgid ""
"The project selected in this field is where all the timesheets for this "
"team's tickets will be recorded. Click into the drop-down menu to select a "
":guilabel:`Project`."
"If this is the first time this feature has been enabled on this database, "
"the page may need to be manually saved and refreshed before the "
":guilabel:`Project` field appears."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:40
msgid ""
"To create a new project where the timesheets will be recorded, click into "
"the drop-down menu, type a name for the project, and then click "
":guilabel:`Create`."
"The project selected in this field represents where all the timesheets for "
"this team's tickets are recorded. Click into the :guilabel:`Project` drop-"
"down menu to select a project."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:43
msgid ""
"To create a new project where the timesheets are recorded, click into the "
":guilabel:`Project` drop-down menu, type a name for the project, and then "
"click :guilabel:`Create` from the drop-down menu beneath."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1135,26 +1140,28 @@ msgid ""
"settings."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:50
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:54
msgid "Configure service products"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:52
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:56
msgid ""
"When the :guilabel:`Time Billing` feature is enabled, a new product is "
"created in the *Sales* app called :guilabel:`Service on Timesheets`. This "
"product can be found under :menuselection:`Sales --> Products --> Products`."
" Search for `Service on Timesheets` in the :guilabel:`Search...` bar. This "
"is the product that will be used when invoicing for *post-paid support "
"services* after they have been completed."
"created in the *Sales* app called *Service on Timesheets*. This product can "
"be found under :menuselection:`Sales app--> Products --> Products`. Then, "
"search for `Service on Timesheets` in the :guilabel:`Search...` bar. This is"
" the product that is used when invoicing for *post-paid support services* "
"**after** they have been completed."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:58
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:62
msgid ""
"Select :guilabel:`Service on Timesheets` from the product page. This reveals"
" the product detail form. The product is configured with the "
":guilabel:`Product Type` set to :guilabel:`Service` and the "
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`."
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`. Make "
"any necessary changes to the product record, such as the :guilabel:`Cost` or"
" :guilabel:`Sales Price`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1163,21 +1170,21 @@ msgid ""
"timesheets'."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:66
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:71
msgid ""
"In order to invoice for support services before the work has been completed "
"(also known as *prepaid support services*), a separate product with a "
"different invoicing policy must be created."
"In order to invoice for support services **before** the work has been "
"completed (also known as *prepaid support services*), a separate product "
"with a different invoicing policy must be created."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:69
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:74
msgid ""
"To create a new service product, go to :menuselection:`Sales --> Products "
"--> Products` and click :guilabel:`New`. This will reveal a blank product "
"detail form."
"To create a new service product, go to :menuselection:`Sales app --> "
"Products --> Products`, and click :guilabel:`New`. This reveals a blank "
"product detail form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:72
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:77
msgid ""
"On the new product form, add a :guilabel:`Product Name`, and set the "
":guilabel:`Product Type` to :guilabel:`Service`. Then, set the "
@ -1191,42 +1198,41 @@ msgid ""
"View of a service product with the invoicing policy set to 'prepaid/fixed'."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:81
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:86
msgid ""
"Finally, set the :guilabel:`Sales Price`, and confirm that the "
":guilabel:`Unit of Measure` is set to :guilabel:`Hours`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:85
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:90
msgid "Invoice prepaid support services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:87
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:92
msgid ""
"When support services are billed on a fixed price, an invoice can be created"
" before any work is completed on the issue. In this case, a service product "
"with the invoicing policy set to :guilabel:`Prepaid/Fixed Price` would be "
"used, just like :ref:`the section above <helpdesk/advanced/configure-"
"service-products>`."
"with the *Invoicing Policy* set to *Prepaid/Fixed Price* would be used, just"
" like :ref:`the section above <helpdesk/configure-service-products>`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:93
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:98
msgid "Create a sales order with prepaid product"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:95
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:100
msgid ""
"To invoice a customer for prepaid support services, first create a sales "
"order (SO) with the support services product. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`, which reveals a "
"blank quotation form."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:99
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:104
msgid "Then, fill out the quotation form with the customer information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:101
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:106
msgid ""
"Go to the :guilabel:`Order Lines` tab of the quotation and click "
":guilabel:`Add a Product`. Then, select the *prepaid services product* "
@ -1234,76 +1240,77 @@ msgid ""
"the number of hours."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:105
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:110
msgid ""
"After updating any other necessary information, :guilabel:`Confirm` the "
"quotation. This converts the quotation into an :abbr:`SO (sales order)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:109
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
msgid "Create and send an invoice for prepaid services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:111
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:116
msgid ""
"Once the :abbr:`SO (sales order)` has been confirmed, click the "
":guilabel:`Create Invoice` button. This will open a :guilabel:`Create "
"Invoices` pop-up window."
":guilabel:`Create Invoice` button. This opens a :guilabel:`Create invoices` "
"pop-up window."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:119
msgid ""
"If no down payment will be collected, the :guilabel:`Create Invoice` type "
"can remain as :guilabel:`Regular Invoice`. If a down payment will be "
"collected, choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a :doc:`down payment "
"<../../../sales/sales/invoicing/down_payment>` is collected, choose between "
"either :guilabel:`Down payment (percentage)` or :guilabel:`Down payment "
"(fixed amount)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:118
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:124
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Draft Invoice`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:120
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:126
msgid "The invoice can then be sent to the customer for payment."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:123
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
msgid "Create helpdesk ticket for prepaid services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:125
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:131
msgid ""
"To create a *Helpdesk* ticket for prepaid services, navigate to "
":menuselection:`Helpdesk` and click the :guilabel:`Tickets` button to reveal"
" a specific team's pipeline. Click :guilabel:`New` to create a new ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:135
msgid ""
"On the blank ticket form, create a ticket :guilabel:`Title`, and enter the "
":guilabel:`Customer` information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:132
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
msgid ""
"When the customer name is added, the :guilabel:`Sales Order Item` field will"
" automatically populate with the most recent prepaid sales order item that "
"When the customer name is added, the :guilabel:`Sales Order Item` field "
"automatically populates with the most recent prepaid sales order item that "
"has time remaining."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:136
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:142
msgid "Track hours on helpdesk ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
msgid ""
"Time spent working on a *Helpdesk* ticket is tracked on the *Timesheets* tab"
" on the specific ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:140
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:146
msgid ""
"On the ticket detail form, click on the :guilabel:`Timesheets` tab and click"
" :guilabel:`Add a line`. Choose an :guilabel:`Employee`, add a "
@ -1311,10 +1318,11 @@ msgid ""
":guilabel:`Hours Spent`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:150
msgid ""
"As new lines are added to :guilabel:`Timesheets` tab, the "
":guilabel:`Remaining Hours on SO` field is automatically updated."
":guilabel:`Remaining Hours on SO` field, at the bottom-right of the tab, is "
"automatically updated."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1323,94 +1331,96 @@ msgid ""
"hours on an SO."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:152
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:158
msgid ""
"If the number of hours on the :guilabel:`Timesheets` tab exceeds the number "
"of hours sold, the :guilabel:`Remaining Hours of SO` will turn red."
"of hours sold, the :guilabel:`Remaining Hours of SO` turns red."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:155
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
msgid ""
"As hours are added to the :guilabel:`Timesheets` tab, they are automatically"
" updated in the :guilabel:`Delivered` field on the :abbr:`SO (sales order)`,"
" as well."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:159
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:165
msgid "Invoice post-paid support services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
msgid ""
"When support services are billed based on the amount of time spent on an "
"issue, an invoice cannot be created before the total number of hours "
"required to solve the problem have been entered on a timesheet. In this "
"case, a service product with the invoicing policy set to :guilabel:`Based on"
" Timesheets` would be used, like the one created above."
"case, a service product with the *Invoicing Policy* set to *Based on "
"Timesheets* would be used, like the one created in :ref:`the section above "
"<helpdesk/configure-service-products>`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:174
msgid "Create a sales order with a time-tracked product"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:169
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:176
msgid ""
"To invoice a customer for post-paid support services, first create a sales "
"order (SO) with the *support services product*. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:173
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
msgid "Fill out the quotation with the customer information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:175
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:182
msgid ""
"On the :guilabel:`Order Lines` tab, click :guilabel:`Add a Product`. Select "
"the post-paid services product configured in the steps above. After updating"
" any other necessary information, :guilabel:`Confirm` the quotation."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
msgid ""
"Unlike with the prepaid services quotation, Odoo will not allow an invoice "
"to be created at this time. That is because no services have been performed;"
" in other words nothing has been delivered, therefore, there is nothing to "
"invoice."
"Unlike with the prepaid services quotation, Odoo does **not** allow an "
"invoice to be created at this time. That is because no services have been "
"performed; in other words, nothing has been delivered, therefore, there is "
"nothing to invoice."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:185
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:192
msgid "Create a helpdesk ticket for time-tracked services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:194
msgid ""
"To record a *Timesheet* entry for time-tracker services, go to "
":menuselection:`Helpdesk` and select the appropriate team for which these "
"services apply."
"To record a *Timesheet* entry for time-tracker services, go to the "
":menuselection:`Helpdesk` app, and select the appropriate team for which "
"these services apply."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:190
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:197
msgid ""
"If there is already an existing ticket for this issue, select it from the "
"kanban view. This will open the ticket details form. If there is no existing"
" ticket for this customer issue, click :guilabel:`New` to create a new "
"ticket and enter the necessary customer information on the blank ticket "
"details form."
"Kanban view. This opens the ticket details form. If there is no existing "
"ticket for this customer issue, click :guilabel:`New` to create a new ticket"
" and enter the necessary customer information on the blank ticket details "
"form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:195
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:202
msgid ""
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Line`"
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Item`"
" drop-down menu. Select the :abbr:`SO (sales order)` created in the previous"
" step."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:199
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:206
msgid "Track support hours on a ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:201
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
msgid ""
"In order to create an invoice for a product based on timesheets, hours need "
"to be tracked and recorded. At this point, the service is considered "
@ -1418,14 +1428,14 @@ msgid ""
":guilabel:`Timesheets` tab of the ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:205
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:212
msgid ""
"Click :guilabel:`Add a Line` to record a new entry. Select an "
":guilabel:`Employee` from the drop-down menu, and record the time spent in "
"the :guilabel:`Hours Spent` column."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
msgid ""
"Repeat these steps as needed until all time spent on the issues has been "
"recorded."
@ -1435,24 +1445,24 @@ msgstr ""
msgid "View of the timesheets tab on a helpdesk ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:222
msgid "Create an invoice for hours tracked on a ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:217
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:224
msgid ""
"After the customer's issue has been solved, and it is determined no new "
"timesheet entries will be made, an invoice can be created, and the customer "
"can be billed."
"timesheet entries need to be made, an invoice can be created, and the "
"customer can be billed."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:220
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:227
msgid ""
"To do this, return to the :abbr:`SO (sales order)` by clicking on the "
":guilabel:`Sales Order` smart button at the top of the ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:223
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
msgid ""
"Before creating the invoice, confirm that the number in the "
":guilabel:`Delivered` column matches the total number of :guilabel:`Hours "
@ -1463,20 +1473,25 @@ msgstr ""
msgid "View of a sales order with emphasis on the delivered column."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:237
msgid ""
"Then, click :guilabel:`Create Invoice`. This will open a :guilabel:`Create "
"Invoices` pop-up window. If no down payment will be collected, the "
":guilabel:`Create Invoice` type can remain as :guilabel:`Regular Invoice`. "
"If a down payment will be collected, choose between either :guilabel:`Down "
"payment (percentage)` or :guilabel:`Down payment (fixed amount)`."
"Then, click :guilabel:`Create Invoice`. This opens a :guilabel:`Create "
"invoice(s)` pop-up window."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:236
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:239
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should only "
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a down payment is collected, "
"choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should **only** "
"include timesheets from a certain time period. If this field is left blank, "
"*all* applicable timesheets that have not yet been invoiced will be "
"**all** applicable timesheets that have not yet been invoiced will be "
"included."
msgstr ""
@ -1484,15 +1499,20 @@ msgstr ""
msgid "View of create invoices pop up showing timesheets period fields."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:252
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Invoice`. The invoice can then be sent to the customer for payment."
"Draft`. The invoice can then be reviewed, edited, and sent to the customer "
"for payment."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:248
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:256
msgid ""
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
":doc:`../../../inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:257
msgid ":doc:`../../../sales/sales/invoicing/down_payment`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview.rst:5
@ -1798,8 +1818,8 @@ msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:172
msgid ""
"SMS Text Messaging is an :doc:`In-App Purchase (IAP) "
"<../../../general/in_app_purchase/>` service that requires prepaid credits "
"to work. Refer to `SMS Pricing FAQ <https://iap-"
"</applications/essentials/in_app_purchase/>` service that requires prepaid "
"credits to work. Refer to `SMS Pricing FAQ <https://iap-"
"services.odoo.com/iap/sms/pricing>`_ for additional information."
msgstr ""
@ -1828,7 +1848,8 @@ msgid "View of an SMS template setup page in Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:189
msgid ":doc:`../../../general/email_communication/email_template`"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/companies/email_template`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:192
@ -2621,10 +2642,6 @@ msgid ""
"--> Customer Ratings`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/email_communication/email_template`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:63
msgid "Publish ratings on the customer portal"
msgstr ""
@ -2662,6 +2679,7 @@ msgid ""
"team's ratings over the past thirty days."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid "View of the ratings performance overview from the customer portal."
msgstr ""
@ -2867,8 +2885,8 @@ msgid ""
"created called `Customer Care`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:0
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
msgid "View of the Kanban cards for the available Live Chat channels."
msgstr ""
@ -3774,7 +3792,7 @@ msgid ""
msgstr ""
#: ../../content/applications/services/helpdesk/overview/reports.rst:227
msgid ":doc:`Odoo reporting </applications/general/reporting>`"
msgid ":doc:`Odoo reporting </applications/essentials/reporting>`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/sla.rst:3

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@ -14,7 +14,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Marianna Ciofani, 2024\n"
"Language-Team: Italian (https://app.transifex.com/odoo/teams/41243/it/)\n"
@ -49,12 +49,10 @@ msgstr ""
#: ../../content/applications/marketing/email_marketing.rst:17
#: ../../content/applications/marketing/email_marketing.rst:219
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:74
msgid ":doc:`/applications/marketing/email_marketing/mailing_lists`"
msgstr ""
#: ../../content/applications/marketing/email_marketing.rst:18
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:136
msgid ":doc:`/applications/marketing/email_marketing/unsubscriptions`"
msgstr ""
@ -852,253 +850,469 @@ msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:5
msgid ""
"Mailing lists are important for a number of reasons. Mailing lists can "
"provide valuable leads for sales teams, communicate with focus groups "
"participants, contact consumers directly for useful feedback, and more."
"Mailing lists in Odoo are used for both pre and post sales communications in"
" the *Email Marketing* application. They provide sales teams with qualified "
"lead lists, focus group participants, or current customers that fulfill "
"specific criteria."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:10
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:9
msgid ""
"Mailing lists can be generated in Odoo, and exported as a downloadable file,"
" or into the *Knowledge*, *Dashboards*, or *Spreadsheets* applications, or "
"imported via copy/paste or file upload."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:14
msgid "Create mailing lists"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:12
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:16
msgid ""
"To create a mailing list in the *Email Marketing* application, navigate to "
":menuselection:`Mailing lists --> Mailing lists --> Create`. Clicking "
":guilabel:`Create` reveals a pop-up window."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of the mailing list pop-up in the Odoo Email Marketing application."
":menuselection:`Email Marketing app --> Mailing Lists --> Mailing Lists --> "
"New`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:19
msgid ""
"In the pop-up, name the mailing list and designate if the mailing list "
"should be public with the :guilabel:`Is Public` checkbox."
msgid "Clicking :guilabel:`New` reveals a blank mailing list form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:22
msgid ""
"The :guilabel:`Is Public` option allows the mailing list to be accessible by"
" recipients in the unsubscription page, making it possible for them to "
"update their subscription preferences."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "View of the mailing list form in the Odoo Email Marketing application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:25
msgid ""
"After those options have been configured, click :guilabel:`Create` to create"
" the mailing list, which Odoo automatically adds to the :guilabel:`Mailing "
"Lists` page."
"On the form, type a name in the :guilabel:`Mailing List` field at the top."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:29
msgid "Add contacts to a mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:31
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:27
msgid ""
"After a mailing list has been created (and added to the :guilabel:`Mailing "
"Lists` dashboard), click on the desired mailing list to add contacts to the "
"list."
"If the mailing list should be accessible by recipients from the subscription"
" management page, allowing them to update their preferences, tick the box "
"next to :guilabel:`Show In Preferences`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:30
msgid ""
"In the upper-left corner of the mailing list form, there are two buttons: "
":guilabel:`Send Mailing` and :guilabel:`Send SMS`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:34
msgid ""
"Clicking the desired mailing list reveals a separate :guilabel:`Mailing List"
" Contacts` page, in which contacts can be added to this specific list by "
"clicking :guilabel:`Create`, and adding contact information directly on a "
"separate contact detail form."
"The :guilabel:`Send SMS` button **only** appears if the *SMS Marketing* "
"application is installed."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:38
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:36
msgid ""
"Or, while in the :menuselection:`Email Marketing` application, navigate to "
":menuselection:`Mailing Lists --> Mailing List Contacts`. Doing so reveals a"
" separate page with all the mailing list contacts in the database."
"Clicking :guilabel:`Send Mailing` reveals a separate page with a blank email"
" template form, which can be filled out by following steps explained in the "
":doc:`Email Marketing doc <../email_marketing>`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:42
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:40
msgid ""
"From here, click :guilabel:`Create`, and add a contact with the same "
"previous steps. Or, click the :guilabel:`Import` icon (to the right of the "
":guilabel:`Create` button) to import contacts into the database."
"Clicking :guilabel:`Send SMS` reveals a separate page with a blank SMS "
"template form, which can be filled out by following steps explained in the "
":doc:`SMS essentials doc <../sms_marketing/essentials/sms_essentials>`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:46
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:44
msgid ""
"Once contacts are in the database, click into the desired contact's detail "
"form, and add the preferred mailing list in the :guilabel:`Mailing List` tab"
" (at the bottom of the contact detail form), by clicking :guilabel:`Add a "
"line`, and selecting the desired mailing list. Multiple mailing lists can be"
" added to a single contact's detail form."
"At the top of the mailing list form is a series of smart buttons that "
"display a variety of metrics related to the specific mailing list. When any "
"of the smart buttons are clicked, a separate page is revealed, showcasing "
"detailed analytics related to that particular statistic."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:48
msgid "The smart buttons available on a mailing list form are:"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:50
msgid ""
"View of a contact detail form with mailing list tab in Odoo Email Marketing."
":guilabel:`Recipients`: how many people are subscribed to the mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:51
msgid ""
":guilabel:`Mailings`: how many mailings have been sent using this mailing "
"list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:52
msgid ""
":guilabel:`% Bounce`: percentage of mailings related to this mailing list "
"that have been bounced back"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:54
msgid ""
":guilabel:`% Opt-out`: percentage of recipients that have opted-out of "
"mailings from this mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:56
msgid "Create new mailing list from contact detail form"
msgid ""
":guilabel:`% Blacklist`: percentage of recipients that have blacklisted "
"themselves from the mailing list altogether"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:58
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:59
msgid ""
"To create a mailing list from a contact detail form, click :guilabel:`Add a "
"line`, and type in the name of a new mailing list in the empty field that "
"appears. Then, select either :guilabel:`Create` or :guilabel:`Create and "
"Edit...`."
"Once all the configurations on the mailing list form are complete, Odoo "
"automatically adds the new mailing list to the :guilabel:`Mailing List` page"
" in the *Email Marketing* app (:menuselection:`Email Marketing app --> "
"Mailing Lists --> Mailing Lists`)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of the new mailing list drop-down on contact form in Odoo Email "
"Marketing."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:64
msgid "Add contacts to mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:66
msgid ""
"The :guilabel:`Create` option quickly creates the mailing list to the "
"contact detail form, and the list can be configured at a later date. The "
":guilabel:`Create and Edit...` option creates the mailing list, and reveals "
"a pop-up window, in which the new mailing list can be configured right away."
"In Odoo *Email Marketing*, there are a few different ways to add contacts to"
" a mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:68
msgid ""
"View of the create and edit mailing list pop-up in Odoo Email Marketing."
"From the :guilabel:`Mailing Lists` page (:menuselection:`Email Marketing -->"
" Mailing Lists --> Mailing Lists`), click the :guilabel:`Total Contacts` "
"link on the line of the desired mailing list to which contacts should be "
"added."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:76
msgid "Link a mailing list to website (Newsletter blocks)"
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:72
msgid ""
"Doing so reveals a separate :guilabel:`Mailing List Contacts` page for that "
"specific mailing list, where contacts can be created or imported, and then "
"added to the specific mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:75
msgid ""
"This same page can also be accessed by clicking the desired mailing list "
"from the :guilabel:`Mailing Lists` page, and then clicking the "
":guilabel:`Recipients` smart button on the mailing list form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:78
msgid ""
"When a mailing list is created in the database, Odoo provides the option to "
"directly link the mailing list on the Odoo-built website (created via Odoo's"
" :guilabel:`Website` application)."
"Doing so *also* reveals a separate :guilabel:`Mailing List Contacts` page "
"for that specific mailing list, where contacts can be created or imported, "
"and then added to the specific mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:81
msgid ""
"Contacts can also be directly imported to a specific mailing list from the "
":guilabel:`Mailing Lists` page, by clicking :guilabel:`Import Contacts` to "
"the far-right of the desired mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The import contacts button of a mailing list line in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:88
msgid "Doing so reveals an :guilabel:`Import Mailing Contacts` pop-up form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The import mailing contacts pop-up form that appears in Odoo Email "
"Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:94
msgid ""
"Here, the desired mailing list is auto-populated in the :guilabel:`Import "
"contacts in` field. Beneath that, write or paste email addresses in the "
":guilabel:`Contact List` field."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:97
msgid ""
"The option to import a country, company name, and more is available, via the"
" :guilabel:`Upload a file` link at the bottom of the pop-up form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:100
msgid ""
"When all contacts and configurations are complete, click :guilabel:`Import`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:102
msgid ""
"To add contacts to a specific mailing list from a master list of all mailing"
" list contacts in the database, navigate to :menuselection:`Email Marketing "
"app --> Mailing Lists --> Mailing List Contacts`. Doing so reveals the "
":guilabel:`Mailing List Contacts` page, featuring a list of all contacts "
"associated with every mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "The Mailing List page in the Odoo Email Marketing application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:111
msgid ""
"The default :guilabel:`Exclude Blacklisted Emails` filter appears in the "
"search bar."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:113
msgid ""
"From the :guilabel:`Mailing List Contacts` page, contacts can be created "
"and/or imported, and then added to a mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:116
msgid ""
"To add an existing contact to a mailing list, select the desired contact "
"from the list on the :guilabel:`Mailing List Contacts` page to reveal their "
"contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:119
msgid ""
"At the bottom of their contact form, click :guilabel:`Add a line` under the "
":guilabel:`Mailing List` column, locate the desired mailing list from the "
"drop-down menu, and select it."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The Add a line for mailing lists on a standard contact form in Odoo Email "
"Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:127
msgid ""
"A mailing list can be created directly from a contact form, by typing the "
"name of the new mailing list in the :guilabel:`Mailing List` field. Then, "
"after a new mailing list name has been entered, two options appear on the "
"drop-down menu beneath the new mailing list name."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:131
msgid ""
"From this drop-down menu, select :guilabel:`Create` to create the mailing "
"list and edit it later, or select :guilabel:`Create and edit...` to create "
"and edit the new mailing list right away."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:134
msgid ""
"To remove a contact from a mailing list that the contact has been added to, "
"enable the :guilabel:`Opt Out` checkbox. If the :guilabel:`Opt Out` checkbox"
" is ticked, the ability to add a :guilabel:`Reason` why the contact opted-"
"out is also available."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:138
msgid ""
"When/if a contact *has* opted-out of a mailing list, the date they activated"
" their opt-out appears in the :guilabel:`Unsubscription Date` column on "
"their contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:141
msgid ""
"Lastly, the initial :guilabel:`Subscription Date` can be seen, as well. This"
" field is auto-populated with the date and time their subscription to the "
"mailing list has been saved."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:144
msgid "Multiple mailing lists can be added to a single contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:146
msgid ""
"To delete any mailing list from a contact form, simply click the "
":guilabel:`🗑️ (trash can)` icon."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:149
msgid "Link mailing list to website"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:151
msgid ""
"When a mailing list is created in the database, Odoo provides the option to "
"directly link the mailing list to the Odoo-built website (created via the "
"Odoo *Website* application)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:154
msgid ""
"To link a mailing list to a website, navigate to the front-end of the "
"website, and enter :guilabel:`Edit` mode by clicking :guilabel:`Edit` in the"
" upper-right corner. When clicked, Odoo reveals a right-sidebar, filled with"
" drag-and-drop *Building Blocks* that are packed with various features, "
"options, and design elements."
"website, which can be accomplished in a variety of ways throughout the "
"database. The most direct way to get to the front-end of the website is to "
"simply open the :menuselection:`Website` application from the main Odoo "
"dashboard."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:86
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:159
msgid ""
"Then, to add a *subscription field* for a specific mailing list onto a "
"website, drag-and-drop any of the :guilabel:`Newsletter` options "
"(:guilabel:`Newsletter Block`, :guilabel:`Newsletter Popup`, or "
":guilabel:`Newsletter`)."
"Doing so reveals the designated homepage of the Odoo-built website for the "
"database."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:91
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:161
msgid ""
"To quickly locate the :guilabel:`Newsletter` building block options (while "
"in :guilabel:`Edit` mode on the front-end of the website), type `Newsletter`"
" into the search bar, located in the right sidebar, under the "
":guilabel:`Blocks` tab, and Odoo reveals the three different "
":guilabel:`Newsletter` block options."
"From the front-end of the website, click the :guilabel:`Edit` button in the "
"upper-right corner. When clicked, Odoo reveals a right-sidebar, filled with "
"drag-and-drop *building blocks*, packed with various features, options, and "
"design elements."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:165
msgid ""
"Next, in the search bar of the right-sidebar, search for `Newsletter`. The "
":guilabel:`Newsletter` selection of building blocks is used to add "
"subscription fields for any mailing list onto the website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of how to quickly search for Newsletter blocks in the Odoo Website "
"application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:100
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:173
msgid ""
"When a :guilabel:`Newsletter` block is dragged onto the body of the website,"
" Odoo reveals a pop-up window, in which the desired mailing list is selected"
" from a drop-down menu (and linked) to this block on the website."
"Doing so reveals the following building block options: :guilabel:`Newsletter"
" Block`, :guilabel:`Newsletter Popup`, and :guilabel:`Newsletter`. Any of "
"these options can be used to add subscription fields for a mailing list onto"
" the website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:177
msgid ""
"The :guilabel:`Newsletter Block` option places a customizable block onto the"
" body of the website where a visitor to enter their email and click a button"
" to subscribe to a designated mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "View of the add mailing list subscription pop-up on an Odoo Website."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "Sample of how a newsletter block appears on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:108
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:184
msgid ""
":guilabel:`Newsletter Block` - Adds a block onto the webpage, providing "
"visitors with the option to add their email address to this mailing list, "
"and subscribe to future communications."
"The :guilabel:`Newsletter Popup` option reveals a customizable pop-up window"
" that appears when a visitor scrolls to the specific section of the webpage "
"on which the building block is placed. When the visitor reaches the "
"designated section, a pop-up window appears, in which a visitor can enter "
"their email address, click a button, and subscribe to that predetermined "
"mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:111
msgid "Here's an example of a :guilabel:`Newsletter Block`."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "Sample of how a newsletter popup block appears on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a sample newsletter block in the Odoo Website application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:116
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:193
msgid ""
":guilabel:`Newsletter Popup` - Tells Odoo to reveal a subscription pop-up "
"window to occur at a certain part of the webpage. When the visitor scrolls "
"to this predetermined point, a pop-up subscription window appears, asking "
"for their email address to subscribe to the mailing list. The pop-up window "
"can be edited further to fit any business needs."
"The :guilabel:`Newsletter` option provides the same functionality as the "
"other options. However, it only consists of a field for the visitor to enter"
" their email address, and a button to subscribe to the mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:121
msgid "Here's an example of a :guilabel:`Newsletter Popup`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a sample newsletter pop-up sample on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:126
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:197
msgid ""
":guilabel:`Newsletter` - Provides visitors with a simple field to add their "
"email address to the mailing list, and subscribe to future mailings in the "
"footer (or anywhere else on the page)."
"It is covertly designed in this fashion to be cleanly implemented into the "
"content of the webpage and/or footer."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:129
msgid "Here's an example of a :guilabel:`Newsletter` dynamic block."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:204
msgid ""
"Once the desired newsletter building block is chosen, drag-and-drop it onto "
"the body of the website. Then, select the newly-placed newsletter building "
"block to reveal its configuration options on the right-sidebar."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a Newsletter dynamic block on an Odoo Website."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:208
msgid ""
"From there, open the :guilabel:`Newsletter` drop-down menu, and select the "
"specific mailing list that should be applied to the block."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:135
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:73
msgid ":doc:`/applications/marketing/email_marketing`"
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The newsletter drop-down menu in the customize sidebar that appears in Odoo "
"Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:215
msgid ""
"Once the desired configurations and customizations are complete, be sure to "
"click the :guilabel:`Save` button in the upper-right corner."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:218
msgid ""
"Now, when a visitor enters their email address, and clicks the button to "
"subscribe, they are instantly subscribed to that pre-configured mailing "
"list. They are also added as a contact for that mailing list in Odoo *Email "
"Marketing*."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:223
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:129
msgid ":doc:`../email_marketing`"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:224
msgid ":doc:`unsubscriptions`"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:3
msgid "Manage unsubscriptions (Blacklist)"
msgid "Manage unsubscriptions (blacklist)"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:5
msgid ""
"Providing recipients with the power to unsubscribe from mailing lists is not"
" only a smart business practice, it's often a legal requirement. By allowing"
" recipients to unsubscribe from a mailing list establishes a sense of trust "
"with an audience, and helps companies appear genuine (and not spammy)."
" only a smart business practice, it's often a legal requirement. Allowing "
"recipients to unsubscribe from a mailing list establishes a sense of trust "
"and control with an audience. It also helps companies appear more genuine, "
"and less *spammy*."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:10
msgid "Enable the Blacklist feature"
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:11
msgid "Unsubscribe and blacklist"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:12
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:13
msgid ""
"First, the *Blacklist* feature must be enabled. To do that, navigate to "
":menuselection:`Email Marketing app --> Configuration --> Settings`, enable "
"to :guilabel:`Blacklist Options when Unsubscribing`, and click "
":guilabel:`Save`."
"In addition to having the option to unsubscribe from specific mailing lists,"
" the recipient can also *blacklist* themselves during the unsubscription "
"process, meaning they will not receive *any* more marketing emails from the "
"Odoo database."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:17
msgid ""
"In order to provide recipients with the ability to blacklist themselves, a "
"specific feature **must** be enabled in the *Email Marketing* application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:20
msgid ""
"Navigate to :menuselection:`Email Marketing app --> Configuration --> "
"Settings`, and tick the checkbox next to the :guilabel:`Blacklist Option "
"when Unsubscribing` feature. Then, click :guilabel:`Save` in the upper-left "
"corner of the :guilabel:`Settings` page."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
@ -1107,41 +1321,108 @@ msgid ""
"Marketing app."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:20
msgid ""
"With that feature activated, an *Unsubscribe* link appears in mailings. If a"
" recipient clicks that link, Odoo reveals a :guilabel:`Unsubscriptions` "
"page, where they can directly manage their subscriptions."
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:29
msgid "Unsubscribe"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:25
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:31
msgid ""
"With a test mailing, clicking the :guilabel:`Unsubscribe` link reveals an "
"error page (*error 403 - Access Denied*). To make sure the link is working "
"properly, create the mailing, and only send it to a personal email."
"By default, an *Unsubscribe* link appears at the bottom of all mailing "
"templates."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:30
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:34
msgid ""
"The *Unsubscribe* link does **not** appear by default if the *Start From "
"Scratch* template is used to create a mailing. The user **must** manually "
"add the specific unsubscribe link `/unsubscribe_from_list` in the body of "
"the email, or use a block from the *Footers* section of the email builder, "
"which includes the unsubscribe link."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:39
msgid ""
"If a recipient clicks the *Unsubscribe* link in a mailing, Odoo instantly "
"unsubscribes them from the mailing list, presents them with a "
":guilabel:`Mailing Subscriptions` page where they can directly manage their "
"subscriptions, and informs them that they've been :guilabel:`Successfully "
"Unsubscribed`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid ""
"The Mailng Subscriptions page that appears when 'Unsubscribe' link in "
"mailing is clicked."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:48
msgid ""
"Beneath that, Odoo asks the former subscriber to :guilabel:`Please let us "
"know why you updated your subscription`, and the user can proceed to choose "
"the appropriate opt-out reason from a series of options presented to them."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:53
msgid ""
"The opt-out answer options can be created and modified by navigating to "
":menuselection:`Email Marketing app --> Configuration --> Optout Reasons`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:56
msgid ""
"Once they've chosen the appropriate opt-out reason from the options "
"presented to them, they can click the :guilabel:`Send` button. Odoo then "
"logs their reasoning for unsubscribing in the *Email Marketing* app for "
"future analysis."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:61
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst:102
msgid "Blacklist"
msgstr "Lista nera"
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:32
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:63
msgid ""
"In addition to having the option to *Unsubscribe* from specific mailing "
"lists, the recipient can also *Blacklist* themselves, meaning they will not "
"receive *any* more emails."
"For a recipient to remove (i.e. blacklist) themselves from **all** marketing"
" emails during the unsubscription process, on the :guilabel:`Mailing "
"Subscriptions` page, they must click :guilabel:`Exclude Me`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:36
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:67
msgid ""
"The mailing list has to be configured as *Public* in order to be visible for"
" users."
"Upon clicking :guilabel:`Exclude Me`, Odoo informs the recipient they have "
"been successfully blacklisted, with a message reading: :guilabel:`✔️ Email "
"added to our blocklist`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:38
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid ""
"To view a complete collection of blacklisted email addresses, navigate to "
"The blocklist question on the Mailing Subscriptions page that recipients "
"see."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:74
msgid ""
"Beneath that, Odoo asks the former subscriber to :guilabel:`Please let us "
"know why you want to be added to our blocklist`, and the user can proceed to"
" choose the appropriate reason from a series of options presented to them."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:78
msgid ""
"Once they've chosen the appropriate reason from the options presented to "
"them, they can click the :guilabel:`Send` button. Odoo then logs their "
"reasoning for blacklisting themselves in the *Email Marketing* app for "
"future analysis."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:83
msgid "Blacklisted email addresses"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:85
msgid ""
"To view a complete list of all blacklisted email addresses, navigate to "
":menuselection:`Email Marketing app --> Configuration --> Blacklisted Email "
"Addresses`."
msgstr ""
@ -1150,40 +1431,54 @@ msgstr ""
msgid "View of the blacklisted email addresses page in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:45
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:92
msgid ""
"When a blacklisted record is selected from this page, Odoo reveals a "
"separate page with that blacklisted recipient's contact information."
"When a blacklisted record is selected from this list, Odoo reveals a "
"separate page with the recipient's contact information, along with the "
"provided :guilabel:`Reason` why they chose to blacklist themselves."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid "View of a blacklisted contact detail form in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:52
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:100
msgid ""
"In the :guilabel:`Chatter` of this page, there's a time-stamped message, "
"informing the user when that recipient blacklisted themselves (via a "
":guilabel:`Mail Blacklist created` log note)."
"In the *chatter* of the blacklisted record page, there's a time-stamped "
"message, informing the user when the recipient blacklisted themselves (via a"
" :guilabel:`Mail Blacklist created` log note)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:56
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:104
msgid ""
"Blacklisted emails are excluded from all marketing mailings, however, these "
"emails can still receive transactional emails, such as order confirmations, "
"shipping notifications, etc."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:108
msgid "Unblacklist contacts"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:58
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:110
msgid ""
"To *Unblacklist* contacts, click the :guilabel:`Unblacklist` button in the "
"upper-left corner to remove the contact from the blacklist, allowing them to"
" receive mailings once again."
"upper-left corner of a blacklisted record's page to remove the contact from "
"the blacklist, allowing them to receive mailings once again."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:61
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:114
msgid ""
"When :guilabel:`Unblacklist` is clicked, a pop-up appears. In this pop-up, "
"the specific email address is listed, and there's a :guilabel:`Reason` "
"field, in which a reason can be entered, explaining why this particular "
"contact was removed from the blacklist."
"When :guilabel:`Unblacklist` is clicked, an :guilabel:`Are you sure you want"
" to unblacklist this Email Address?` pop-up window appears."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:117
msgid ""
"In this pop-up window, the email address of the selected blacklisted record "
"is shown, and there's a :guilabel:`Reason` field, in which a reason can be "
"entered, explaining why this particular contact was removed from the "
"blacklist."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
@ -1192,12 +1487,16 @@ msgid ""
"application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:69
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:125
msgid ""
"After filling in the fields, click :guilabel:`Confirm` to officially remove "
"that particular contact from the blacklist."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:130
msgid ":doc:`mailing_lists`"
msgstr ""
#: ../../content/applications/marketing/events.rst:5
msgid "Events"
msgstr "Eventi"
@ -2490,6 +2789,7 @@ msgid ""
"refined parameters within it that can be customized."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/target_audience.rst-1
#: ../../content/applications/marketing/marketing_automation/target_audience.rst-1
msgid "The drop-down filter menu in the Marketing Automation application."
msgstr ""
@ -3093,6 +3393,7 @@ msgid ""
" icon)."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/understanding_metrics.rst-1
#: ../../content/applications/marketing/marketing_automation/understanding_metrics.rst-1
msgid ""
"What a campaign activity filter tab looks like in Odoo Marketing Automation."
@ -3327,6 +3628,7 @@ msgid ""
"reveal a :guilabel:`Create Marketing Template` pop-up window."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/workflow_activities.rst-1
#: ../../content/applications/marketing/marketing_automation/workflow_activities.rst-1
msgid ""
"The create and edit email drop-down option on create activities pop-up "
@ -3960,6 +4262,7 @@ msgid ""
"the database."
msgstr ""
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst-1
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst-1
msgid "SMS Blacklist menu in the application."
msgstr ""
@ -4851,6 +5154,7 @@ msgid ""
" page with every campaign in a default kanban view."
msgstr ""
#: ../../content/applications/marketing/social_marketing/essentials/social_campaigns.rst-1
#: ../../content/applications/marketing/social_marketing/essentials/social_campaigns.rst-1
msgid "View of the campaigns page in the Odoo Social Marketing application."
msgstr ""
@ -5969,6 +6273,7 @@ msgid ""
"is associated."
msgstr ""
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst-1
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst-1
msgid ""
"View of the social accounts page in the Odoo Social Marketing application."

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@ -12,7 +12,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Marianna Ciofani, 2024\n"
"Language-Team: Italian (https://app.transifex.com/odoo/teams/41243/it/)\n"
@ -1059,16 +1059,16 @@ msgstr ""
msgid ""
"Odoo *Helpdesk* provides teams with the ability to track the amount of hours"
" spent working on a ticket, and to bill a customer for that time. Through "
"integrations with the *Sales*, *Timesheets* and *Accounting* applications, "
"customers can be charged once the work is completed, or before it has even "
"begun."
"integrations with the *Sales*, *Timesheets*, *Project* and *Accounting* "
"applications, customers can be charged once the work is completed, or before"
" it has even begun."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:11
msgid ""
"Since the *Track & Bill Time* features require integration with other "
"applications, enabling them may result in the installation of additional "
"modules (or applications)."
"modules or applications."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:14
@ -1085,8 +1085,7 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:21
msgid ""
"Before a customer can be invoiced for support services, the *Track & Bill "
"Time* features must first be enabled. These features must be enabled on each"
" *Helpdesk* team where they will be utilized."
"Time* features **must** be enabled on each *Helpdesk* team individually."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:25
@ -1095,21 +1094,20 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:27
msgid ""
"To view and enable the :guilabel:`Track & Bill Time` features on a "
"*Helpdesk* team, first navigate to :menuselection:`Helpdesk --> "
"Configuration --> Teams`. Then select a team from the list or :doc:`create a"
" new one </applications/services/helpdesk/overview/getting_started>`. This "
"will reveal a team's settings page."
"To view and enable the *Track & Bill Time* features on a *Helpdesk* team, "
"first navigate to :menuselection:`Helpdesk app --> Configuration --> "
"Helpdesk Teams`. Then, select a team from the list, or create a :doc:`new "
"one <../overview/getting_started>`. This reveals a team's settings page."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:32
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:31
msgid ""
"On the team's settings page, scroll to the :guilabel:`Track & Bill Time` "
"section. Check the boxes labeled :guilabel:`Timesheets` and :guilabel:`Time "
"Billing`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:35
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:34
msgid ""
"Once the :guilabel:`Timesheets` box is checked, a new field appears, labeled"
" :guilabel:`Project`."
@ -1117,16 +1115,23 @@ msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:37
msgid ""
"The project selected in this field is where all the timesheets for this "
"team's tickets will be recorded. Click into the drop-down menu to select a "
":guilabel:`Project`."
"If this is the first time this feature has been enabled on this database, "
"the page may need to be manually saved and refreshed before the "
":guilabel:`Project` field appears."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:40
msgid ""
"To create a new project where the timesheets will be recorded, click into "
"the drop-down menu, type a name for the project, and then click "
":guilabel:`Create`."
"The project selected in this field represents where all the timesheets for "
"this team's tickets are recorded. Click into the :guilabel:`Project` drop-"
"down menu to select a project."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:43
msgid ""
"To create a new project where the timesheets are recorded, click into the "
":guilabel:`Project` drop-down menu, type a name for the project, and then "
"click :guilabel:`Create` from the drop-down menu beneath."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1135,26 +1140,28 @@ msgid ""
"settings."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:50
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:54
msgid "Configure service products"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:52
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:56
msgid ""
"When the :guilabel:`Time Billing` feature is enabled, a new product is "
"created in the *Sales* app called :guilabel:`Service on Timesheets`. This "
"product can be found under :menuselection:`Sales --> Products --> Products`."
" Search for `Service on Timesheets` in the :guilabel:`Search...` bar. This "
"is the product that will be used when invoicing for *post-paid support "
"services* after they have been completed."
"created in the *Sales* app called *Service on Timesheets*. This product can "
"be found under :menuselection:`Sales app--> Products --> Products`. Then, "
"search for `Service on Timesheets` in the :guilabel:`Search...` bar. This is"
" the product that is used when invoicing for *post-paid support services* "
"**after** they have been completed."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:58
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:62
msgid ""
"Select :guilabel:`Service on Timesheets` from the product page. This reveals"
" the product detail form. The product is configured with the "
":guilabel:`Product Type` set to :guilabel:`Service` and the "
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`."
":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`. Make "
"any necessary changes to the product record, such as the :guilabel:`Cost` or"
" :guilabel:`Sales Price`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1163,21 +1170,21 @@ msgid ""
"timesheets'."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:66
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:71
msgid ""
"In order to invoice for support services before the work has been completed "
"(also known as *prepaid support services*), a separate product with a "
"different invoicing policy must be created."
"In order to invoice for support services **before** the work has been "
"completed (also known as *prepaid support services*), a separate product "
"with a different invoicing policy must be created."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:69
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:74
msgid ""
"To create a new service product, go to :menuselection:`Sales --> Products "
"--> Products` and click :guilabel:`New`. This will reveal a blank product "
"detail form."
"To create a new service product, go to :menuselection:`Sales app --> "
"Products --> Products`, and click :guilabel:`New`. This reveals a blank "
"product detail form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:72
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:77
msgid ""
"On the new product form, add a :guilabel:`Product Name`, and set the "
":guilabel:`Product Type` to :guilabel:`Service`. Then, set the "
@ -1191,42 +1198,41 @@ msgid ""
"View of a service product with the invoicing policy set to 'prepaid/fixed'."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:81
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:86
msgid ""
"Finally, set the :guilabel:`Sales Price`, and confirm that the "
":guilabel:`Unit of Measure` is set to :guilabel:`Hours`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:85
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:90
msgid "Invoice prepaid support services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:87
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:92
msgid ""
"When support services are billed on a fixed price, an invoice can be created"
" before any work is completed on the issue. In this case, a service product "
"with the invoicing policy set to :guilabel:`Prepaid/Fixed Price` would be "
"used, just like :ref:`the section above <helpdesk/advanced/configure-"
"service-products>`."
"with the *Invoicing Policy* set to *Prepaid/Fixed Price* would be used, just"
" like :ref:`the section above <helpdesk/configure-service-products>`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:93
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:98
msgid "Create a sales order with prepaid product"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:95
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:100
msgid ""
"To invoice a customer for prepaid support services, first create a sales "
"order (SO) with the support services product. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`, which reveals a "
"blank quotation form."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:99
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:104
msgid "Then, fill out the quotation form with the customer information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:101
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:106
msgid ""
"Go to the :guilabel:`Order Lines` tab of the quotation and click "
":guilabel:`Add a Product`. Then, select the *prepaid services product* "
@ -1234,76 +1240,77 @@ msgid ""
"the number of hours."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:105
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:110
msgid ""
"After updating any other necessary information, :guilabel:`Confirm` the "
"quotation. This converts the quotation into an :abbr:`SO (sales order)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:109
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
msgid "Create and send an invoice for prepaid services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:111
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:116
msgid ""
"Once the :abbr:`SO (sales order)` has been confirmed, click the "
":guilabel:`Create Invoice` button. This will open a :guilabel:`Create "
"Invoices` pop-up window."
":guilabel:`Create Invoice` button. This opens a :guilabel:`Create invoices` "
"pop-up window."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:119
msgid ""
"If no down payment will be collected, the :guilabel:`Create Invoice` type "
"can remain as :guilabel:`Regular Invoice`. If a down payment will be "
"collected, choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a :doc:`down payment "
"<../../../sales/sales/invoicing/down_payment>` is collected, choose between "
"either :guilabel:`Down payment (percentage)` or :guilabel:`Down payment "
"(fixed amount)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:118
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:124
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Draft Invoice`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:120
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:126
msgid "The invoice can then be sent to the customer for payment."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:123
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
msgid "Create helpdesk ticket for prepaid services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:125
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:131
msgid ""
"To create a *Helpdesk* ticket for prepaid services, navigate to "
":menuselection:`Helpdesk` and click the :guilabel:`Tickets` button to reveal"
" a specific team's pipeline. Click :guilabel:`New` to create a new ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:135
msgid ""
"On the blank ticket form, create a ticket :guilabel:`Title`, and enter the "
":guilabel:`Customer` information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:132
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
msgid ""
"When the customer name is added, the :guilabel:`Sales Order Item` field will"
" automatically populate with the most recent prepaid sales order item that "
"When the customer name is added, the :guilabel:`Sales Order Item` field "
"automatically populates with the most recent prepaid sales order item that "
"has time remaining."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:136
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:142
msgid "Track hours on helpdesk ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
msgid ""
"Time spent working on a *Helpdesk* ticket is tracked on the *Timesheets* tab"
" on the specific ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:140
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:146
msgid ""
"On the ticket detail form, click on the :guilabel:`Timesheets` tab and click"
" :guilabel:`Add a line`. Choose an :guilabel:`Employee`, add a "
@ -1311,10 +1318,11 @@ msgid ""
":guilabel:`Hours Spent`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:150
msgid ""
"As new lines are added to :guilabel:`Timesheets` tab, the "
":guilabel:`Remaining Hours on SO` field is automatically updated."
":guilabel:`Remaining Hours on SO` field, at the bottom-right of the tab, is "
"automatically updated."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
@ -1323,94 +1331,96 @@ msgid ""
"hours on an SO."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:152
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:158
msgid ""
"If the number of hours on the :guilabel:`Timesheets` tab exceeds the number "
"of hours sold, the :guilabel:`Remaining Hours of SO` will turn red."
"of hours sold, the :guilabel:`Remaining Hours of SO` turns red."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:155
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
msgid ""
"As hours are added to the :guilabel:`Timesheets` tab, they are automatically"
" updated in the :guilabel:`Delivered` field on the :abbr:`SO (sales order)`,"
" as well."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:159
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:165
msgid "Invoice post-paid support services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
msgid ""
"When support services are billed based on the amount of time spent on an "
"issue, an invoice cannot be created before the total number of hours "
"required to solve the problem have been entered on a timesheet. In this "
"case, a service product with the invoicing policy set to :guilabel:`Based on"
" Timesheets` would be used, like the one created above."
"case, a service product with the *Invoicing Policy* set to *Based on "
"Timesheets* would be used, like the one created in :ref:`the section above "
"<helpdesk/configure-service-products>`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:174
msgid "Create a sales order with a time-tracked product"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:169
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:176
msgid ""
"To invoice a customer for post-paid support services, first create a sales "
"order (SO) with the *support services product*. To do this, go to "
":menuselection:`Sales --> Orders --> Quotations --> New`."
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
":guilabel:`New` to reveal a blank quotation form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:173
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
msgid "Fill out the quotation with the customer information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:175
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:182
msgid ""
"On the :guilabel:`Order Lines` tab, click :guilabel:`Add a Product`. Select "
"the post-paid services product configured in the steps above. After updating"
" any other necessary information, :guilabel:`Confirm` the quotation."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
msgid ""
"Unlike with the prepaid services quotation, Odoo will not allow an invoice "
"to be created at this time. That is because no services have been performed;"
" in other words nothing has been delivered, therefore, there is nothing to "
"invoice."
"Unlike with the prepaid services quotation, Odoo does **not** allow an "
"invoice to be created at this time. That is because no services have been "
"performed; in other words, nothing has been delivered, therefore, there is "
"nothing to invoice."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:185
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:192
msgid "Create a helpdesk ticket for time-tracked services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:194
msgid ""
"To record a *Timesheet* entry for time-tracker services, go to "
":menuselection:`Helpdesk` and select the appropriate team for which these "
"services apply."
"To record a *Timesheet* entry for time-tracker services, go to the "
":menuselection:`Helpdesk` app, and select the appropriate team for which "
"these services apply."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:190
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:197
msgid ""
"If there is already an existing ticket for this issue, select it from the "
"kanban view. This will open the ticket details form. If there is no existing"
" ticket for this customer issue, click :guilabel:`New` to create a new "
"ticket and enter the necessary customer information on the blank ticket "
"details form."
"Kanban view. This opens the ticket details form. If there is no existing "
"ticket for this customer issue, click :guilabel:`New` to create a new ticket"
" and enter the necessary customer information on the blank ticket details "
"form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:195
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:202
msgid ""
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Line`"
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Item`"
" drop-down menu. Select the :abbr:`SO (sales order)` created in the previous"
" step."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:199
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:206
msgid "Track support hours on a ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:201
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
msgid ""
"In order to create an invoice for a product based on timesheets, hours need "
"to be tracked and recorded. At this point, the service is considered "
@ -1418,14 +1428,14 @@ msgid ""
":guilabel:`Timesheets` tab of the ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:205
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:212
msgid ""
"Click :guilabel:`Add a Line` to record a new entry. Select an "
":guilabel:`Employee` from the drop-down menu, and record the time spent in "
"the :guilabel:`Hours Spent` column."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
msgid ""
"Repeat these steps as needed until all time spent on the issues has been "
"recorded."
@ -1435,24 +1445,24 @@ msgstr ""
msgid "View of the timesheets tab on a helpdesk ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:222
msgid "Create an invoice for hours tracked on a ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:217
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:224
msgid ""
"After the customer's issue has been solved, and it is determined no new "
"timesheet entries will be made, an invoice can be created, and the customer "
"can be billed."
"timesheet entries need to be made, an invoice can be created, and the "
"customer can be billed."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:220
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:227
msgid ""
"To do this, return to the :abbr:`SO (sales order)` by clicking on the "
":guilabel:`Sales Order` smart button at the top of the ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:223
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
msgid ""
"Before creating the invoice, confirm that the number in the "
":guilabel:`Delivered` column matches the total number of :guilabel:`Hours "
@ -1463,20 +1473,25 @@ msgstr ""
msgid "View of a sales order with emphasis on the delivered column."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:237
msgid ""
"Then, click :guilabel:`Create Invoice`. This will open a :guilabel:`Create "
"Invoices` pop-up window. If no down payment will be collected, the "
":guilabel:`Create Invoice` type can remain as :guilabel:`Regular Invoice`. "
"If a down payment will be collected, choose between either :guilabel:`Down "
"payment (percentage)` or :guilabel:`Down payment (fixed amount)`."
"Then, click :guilabel:`Create Invoice`. This opens a :guilabel:`Create "
"invoice(s)` pop-up window."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:236
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:239
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should only "
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
"remain as :guilabel:`Regular Invoice`. If a down payment is collected, "
"choose between either :guilabel:`Down payment (percentage)` or "
":guilabel:`Down payment (fixed amount)`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
msgid ""
"Use the :guilabel:`Timesheets Period` field if this invoice should **only** "
"include timesheets from a certain time period. If this field is left blank, "
"*all* applicable timesheets that have not yet been invoiced will be "
"**all** applicable timesheets that have not yet been invoiced will be "
"included."
msgstr ""
@ -1484,15 +1499,20 @@ msgstr ""
msgid "View of create invoices pop up showing timesheets period fields."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:252
msgid ""
"When the necessary information has been entered, click :guilabel:`Create "
"Invoice`. The invoice can then be sent to the customer for payment."
"Draft`. The invoice can then be reviewed, edited, and sent to the customer "
"for payment."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:248
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:256
msgid ""
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
":doc:`../../../inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:257
msgid ":doc:`../../../sales/sales/invoicing/down_payment`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview.rst:5
@ -1798,8 +1818,8 @@ msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:172
msgid ""
"SMS Text Messaging is an :doc:`In-App Purchase (IAP) "
"<../../../general/in_app_purchase/>` service that requires prepaid credits "
"to work. Refer to `SMS Pricing FAQ <https://iap-"
"</applications/essentials/in_app_purchase/>` service that requires prepaid "
"credits to work. Refer to `SMS Pricing FAQ <https://iap-"
"services.odoo.com/iap/sms/pricing>`_ for additional information."
msgstr ""
@ -1828,7 +1848,8 @@ msgid "View of an SMS template setup page in Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:189
msgid ":doc:`../../../general/email_communication/email_template`"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/companies/email_template`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:192
@ -2621,10 +2642,6 @@ msgid ""
"--> Customer Ratings`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/email_communication/email_template`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:63
msgid "Publish ratings on the customer portal"
msgstr ""
@ -2662,6 +2679,7 @@ msgid ""
"team's ratings over the past thirty days."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid "View of the ratings performance overview from the customer portal."
msgstr ""
@ -2867,8 +2885,8 @@ msgid ""
"created called `Customer Care`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:0
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
msgid "View of the Kanban cards for the available Live Chat channels."
msgstr ""
@ -3774,7 +3792,7 @@ msgid ""
msgstr ""
#: ../../content/applications/services/helpdesk/overview/reports.rst:227
msgid ":doc:`Odoo reporting </applications/general/reporting>`"
msgid ":doc:`Odoo reporting </applications/essentials/reporting>`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/sla.rst:3

5
locale/it/LC_MESSAGES/settings.po
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@ -5,6 +5,7 @@
#
# Translators:
# Wil Odoo, 2023
# Marianna Ciofani, 2024
#
#, fuzzy
msgid ""
@ -13,7 +14,7 @@ msgstr ""
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2021-05-18 07:12+0200\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Wil Odoo, 2023\n"
"Last-Translator: Marianna Ciofani, 2024\n"
"Language-Team: Italian (https://app.transifex.com/odoo/teams/41243/it/)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
@ -27,7 +28,7 @@ msgstr "Impostazioni"
#: ../../content/applications/settings/users_and_features.rst:6
msgid "Users and Features"
msgstr ""
msgstr "Utenti e funzionalità"
#: ../../content/applications/settings/users_and_features.rst:8
msgid ""

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@ -5,17 +5,17 @@
#
# Translators:
# Noma Yuki, 2023
# Junko Augias, 2023
# Wil Odoo, 2024
# Junko Augias, 2024
#
#, fuzzy
msgid ""
msgstr ""
"Project-Id-Version: Odoo 17.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-03-08 12:48+0000\n"
"POT-Creation-Date: 2024-03-25 16:01+0000\n"
"PO-Revision-Date: 2023-11-08 08:57+0000\n"
"Last-Translator: Wil Odoo, 2024\n"
"Last-Translator: Junko Augias, 2024\n"
"Language-Team: Japanese (https://app.transifex.com/odoo/teams/41243/ja/)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
@ -48,12 +48,10 @@ msgstr ""
#: ../../content/applications/marketing/email_marketing.rst:17
#: ../../content/applications/marketing/email_marketing.rst:219
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:74
msgid ":doc:`/applications/marketing/email_marketing/mailing_lists`"
msgstr ""
#: ../../content/applications/marketing/email_marketing.rst:18
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:136
msgid ":doc:`/applications/marketing/email_marketing/unsubscriptions`"
msgstr ""
@ -182,7 +180,7 @@ msgstr ""
#: ../../content/applications/marketing/email_marketing.rst:84
msgid "Graph view"
msgstr ""
msgstr "グラフビュー"
#: ../../content/applications/marketing/email_marketing.rst:86
msgid ""
@ -851,253 +849,469 @@ msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:5
msgid ""
"Mailing lists are important for a number of reasons. Mailing lists can "
"provide valuable leads for sales teams, communicate with focus groups "
"participants, contact consumers directly for useful feedback, and more."
"Mailing lists in Odoo are used for both pre and post sales communications in"
" the *Email Marketing* application. They provide sales teams with qualified "
"lead lists, focus group participants, or current customers that fulfill "
"specific criteria."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:10
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:9
msgid ""
"Mailing lists can be generated in Odoo, and exported as a downloadable file,"
" or into the *Knowledge*, *Dashboards*, or *Spreadsheets* applications, or "
"imported via copy/paste or file upload."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:14
msgid "Create mailing lists"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:12
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:16
msgid ""
"To create a mailing list in the *Email Marketing* application, navigate to "
":menuselection:`Mailing lists --> Mailing lists --> Create`. Clicking "
":guilabel:`Create` reveals a pop-up window."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of the mailing list pop-up in the Odoo Email Marketing application."
":menuselection:`Email Marketing app --> Mailing Lists --> Mailing Lists --> "
"New`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:19
msgid ""
"In the pop-up, name the mailing list and designate if the mailing list "
"should be public with the :guilabel:`Is Public` checkbox."
msgid "Clicking :guilabel:`New` reveals a blank mailing list form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:22
msgid ""
"The :guilabel:`Is Public` option allows the mailing list to be accessible by"
" recipients in the unsubscription page, making it possible for them to "
"update their subscription preferences."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "View of the mailing list form in the Odoo Email Marketing application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:25
msgid ""
"After those options have been configured, click :guilabel:`Create` to create"
" the mailing list, which Odoo automatically adds to the :guilabel:`Mailing "
"Lists` page."
"On the form, type a name in the :guilabel:`Mailing List` field at the top."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:29
msgid "Add contacts to a mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:31
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:27
msgid ""
"After a mailing list has been created (and added to the :guilabel:`Mailing "
"Lists` dashboard), click on the desired mailing list to add contacts to the "
"list."
"If the mailing list should be accessible by recipients from the subscription"
" management page, allowing them to update their preferences, tick the box "
"next to :guilabel:`Show In Preferences`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:30
msgid ""
"In the upper-left corner of the mailing list form, there are two buttons: "
":guilabel:`Send Mailing` and :guilabel:`Send SMS`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:34
msgid ""
"Clicking the desired mailing list reveals a separate :guilabel:`Mailing List"
" Contacts` page, in which contacts can be added to this specific list by "
"clicking :guilabel:`Create`, and adding contact information directly on a "
"separate contact detail form."
"The :guilabel:`Send SMS` button **only** appears if the *SMS Marketing* "
"application is installed."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:38
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:36
msgid ""
"Or, while in the :menuselection:`Email Marketing` application, navigate to "
":menuselection:`Mailing Lists --> Mailing List Contacts`. Doing so reveals a"
" separate page with all the mailing list contacts in the database."
"Clicking :guilabel:`Send Mailing` reveals a separate page with a blank email"
" template form, which can be filled out by following steps explained in the "
":doc:`Email Marketing doc <../email_marketing>`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:42
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:40
msgid ""
"From here, click :guilabel:`Create`, and add a contact with the same "
"previous steps. Or, click the :guilabel:`Import` icon (to the right of the "
":guilabel:`Create` button) to import contacts into the database."
"Clicking :guilabel:`Send SMS` reveals a separate page with a blank SMS "
"template form, which can be filled out by following steps explained in the "
":doc:`SMS essentials doc <../sms_marketing/essentials/sms_essentials>`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:46
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:44
msgid ""
"Once contacts are in the database, click into the desired contact's detail "
"form, and add the preferred mailing list in the :guilabel:`Mailing List` tab"
" (at the bottom of the contact detail form), by clicking :guilabel:`Add a "
"line`, and selecting the desired mailing list. Multiple mailing lists can be"
" added to a single contact's detail form."
"At the top of the mailing list form is a series of smart buttons that "
"display a variety of metrics related to the specific mailing list. When any "
"of the smart buttons are clicked, a separate page is revealed, showcasing "
"detailed analytics related to that particular statistic."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:48
msgid "The smart buttons available on a mailing list form are:"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:50
msgid ""
"View of a contact detail form with mailing list tab in Odoo Email Marketing."
":guilabel:`Recipients`: how many people are subscribed to the mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:51
msgid ""
":guilabel:`Mailings`: how many mailings have been sent using this mailing "
"list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:52
msgid ""
":guilabel:`% Bounce`: percentage of mailings related to this mailing list "
"that have been bounced back"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:54
msgid ""
":guilabel:`% Opt-out`: percentage of recipients that have opted-out of "
"mailings from this mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:56
msgid "Create new mailing list from contact detail form"
msgid ""
":guilabel:`% Blacklist`: percentage of recipients that have blacklisted "
"themselves from the mailing list altogether"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:58
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:59
msgid ""
"To create a mailing list from a contact detail form, click :guilabel:`Add a "
"line`, and type in the name of a new mailing list in the empty field that "
"appears. Then, select either :guilabel:`Create` or :guilabel:`Create and "
"Edit...`."
"Once all the configurations on the mailing list form are complete, Odoo "
"automatically adds the new mailing list to the :guilabel:`Mailing List` page"
" in the *Email Marketing* app (:menuselection:`Email Marketing app --> "
"Mailing Lists --> Mailing Lists`)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of the new mailing list drop-down on contact form in Odoo Email "
"Marketing."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:64
msgid "Add contacts to mailing list"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:66
msgid ""
"The :guilabel:`Create` option quickly creates the mailing list to the "
"contact detail form, and the list can be configured at a later date. The "
":guilabel:`Create and Edit...` option creates the mailing list, and reveals "
"a pop-up window, in which the new mailing list can be configured right away."
"In Odoo *Email Marketing*, there are a few different ways to add contacts to"
" a mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:68
msgid ""
"View of the create and edit mailing list pop-up in Odoo Email Marketing."
"From the :guilabel:`Mailing Lists` page (:menuselection:`Email Marketing -->"
" Mailing Lists --> Mailing Lists`), click the :guilabel:`Total Contacts` "
"link on the line of the desired mailing list to which contacts should be "
"added."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:76
msgid "Link a mailing list to website (Newsletter blocks)"
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:72
msgid ""
"Doing so reveals a separate :guilabel:`Mailing List Contacts` page for that "
"specific mailing list, where contacts can be created or imported, and then "
"added to the specific mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:75
msgid ""
"This same page can also be accessed by clicking the desired mailing list "
"from the :guilabel:`Mailing Lists` page, and then clicking the "
":guilabel:`Recipients` smart button on the mailing list form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:78
msgid ""
"When a mailing list is created in the database, Odoo provides the option to "
"directly link the mailing list on the Odoo-built website (created via Odoo's"
" :guilabel:`Website` application)."
"Doing so *also* reveals a separate :guilabel:`Mailing List Contacts` page "
"for that specific mailing list, where contacts can be created or imported, "
"and then added to the specific mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:81
msgid ""
"Contacts can also be directly imported to a specific mailing list from the "
":guilabel:`Mailing Lists` page, by clicking :guilabel:`Import Contacts` to "
"the far-right of the desired mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The import contacts button of a mailing list line in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:88
msgid "Doing so reveals an :guilabel:`Import Mailing Contacts` pop-up form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The import mailing contacts pop-up form that appears in Odoo Email "
"Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:94
msgid ""
"Here, the desired mailing list is auto-populated in the :guilabel:`Import "
"contacts in` field. Beneath that, write or paste email addresses in the "
":guilabel:`Contact List` field."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:97
msgid ""
"The option to import a country, company name, and more is available, via the"
" :guilabel:`Upload a file` link at the bottom of the pop-up form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:100
msgid ""
"When all contacts and configurations are complete, click :guilabel:`Import`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:102
msgid ""
"To add contacts to a specific mailing list from a master list of all mailing"
" list contacts in the database, navigate to :menuselection:`Email Marketing "
"app --> Mailing Lists --> Mailing List Contacts`. Doing so reveals the "
":guilabel:`Mailing List Contacts` page, featuring a list of all contacts "
"associated with every mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "The Mailing List page in the Odoo Email Marketing application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:111
msgid ""
"The default :guilabel:`Exclude Blacklisted Emails` filter appears in the "
"search bar."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:113
msgid ""
"From the :guilabel:`Mailing List Contacts` page, contacts can be created "
"and/or imported, and then added to a mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:116
msgid ""
"To add an existing contact to a mailing list, select the desired contact "
"from the list on the :guilabel:`Mailing List Contacts` page to reveal their "
"contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:119
msgid ""
"At the bottom of their contact form, click :guilabel:`Add a line` under the "
":guilabel:`Mailing List` column, locate the desired mailing list from the "
"drop-down menu, and select it."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The Add a line for mailing lists on a standard contact form in Odoo Email "
"Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:127
msgid ""
"A mailing list can be created directly from a contact form, by typing the "
"name of the new mailing list in the :guilabel:`Mailing List` field. Then, "
"after a new mailing list name has been entered, two options appear on the "
"drop-down menu beneath the new mailing list name."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:131
msgid ""
"From this drop-down menu, select :guilabel:`Create` to create the mailing "
"list and edit it later, or select :guilabel:`Create and edit...` to create "
"and edit the new mailing list right away."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:134
msgid ""
"To remove a contact from a mailing list that the contact has been added to, "
"enable the :guilabel:`Opt Out` checkbox. If the :guilabel:`Opt Out` checkbox"
" is ticked, the ability to add a :guilabel:`Reason` why the contact opted-"
"out is also available."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:138
msgid ""
"When/if a contact *has* opted-out of a mailing list, the date they activated"
" their opt-out appears in the :guilabel:`Unsubscription Date` column on "
"their contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:141
msgid ""
"Lastly, the initial :guilabel:`Subscription Date` can be seen, as well. This"
" field is auto-populated with the date and time their subscription to the "
"mailing list has been saved."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:144
msgid "Multiple mailing lists can be added to a single contact form."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:146
msgid ""
"To delete any mailing list from a contact form, simply click the "
":guilabel:`🗑️ (trash can)` icon."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:149
msgid "Link mailing list to website"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:151
msgid ""
"When a mailing list is created in the database, Odoo provides the option to "
"directly link the mailing list to the Odoo-built website (created via the "
"Odoo *Website* application)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:154
msgid ""
"To link a mailing list to a website, navigate to the front-end of the "
"website, and enter :guilabel:`Edit` mode by clicking :guilabel:`Edit` in the"
" upper-right corner. When clicked, Odoo reveals a right-sidebar, filled with"
" drag-and-drop *Building Blocks* that are packed with various features, "
"options, and design elements."
"website, which can be accomplished in a variety of ways throughout the "
"database. The most direct way to get to the front-end of the website is to "
"simply open the :menuselection:`Website` application from the main Odoo "
"dashboard."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:86
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:159
msgid ""
"Then, to add a *subscription field* for a specific mailing list onto a "
"website, drag-and-drop any of the :guilabel:`Newsletter` options "
"(:guilabel:`Newsletter Block`, :guilabel:`Newsletter Popup`, or "
":guilabel:`Newsletter`)."
"Doing so reveals the designated homepage of the Odoo-built website for the "
"database."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:91
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:161
msgid ""
"To quickly locate the :guilabel:`Newsletter` building block options (while "
"in :guilabel:`Edit` mode on the front-end of the website), type `Newsletter`"
" into the search bar, located in the right sidebar, under the "
":guilabel:`Blocks` tab, and Odoo reveals the three different "
":guilabel:`Newsletter` block options."
"From the front-end of the website, click the :guilabel:`Edit` button in the "
"upper-right corner. When clicked, Odoo reveals a right-sidebar, filled with "
"drag-and-drop *building blocks*, packed with various features, options, and "
"design elements."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:165
msgid ""
"Next, in the search bar of the right-sidebar, search for `Newsletter`. The "
":guilabel:`Newsletter` selection of building blocks is used to add "
"subscription fields for any mailing list onto the website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"View of how to quickly search for Newsletter blocks in the Odoo Website "
"application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:100
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:173
msgid ""
"When a :guilabel:`Newsletter` block is dragged onto the body of the website,"
" Odoo reveals a pop-up window, in which the desired mailing list is selected"
" from a drop-down menu (and linked) to this block on the website."
"Doing so reveals the following building block options: :guilabel:`Newsletter"
" Block`, :guilabel:`Newsletter Popup`, and :guilabel:`Newsletter`. Any of "
"these options can be used to add subscription fields for a mailing list onto"
" the website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:177
msgid ""
"The :guilabel:`Newsletter Block` option places a customizable block onto the"
" body of the website where a visitor to enter their email and click a button"
" to subscribe to a designated mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "View of the add mailing list subscription pop-up on an Odoo Website."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "Sample of how a newsletter block appears on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:108
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:184
msgid ""
":guilabel:`Newsletter Block` - Adds a block onto the webpage, providing "
"visitors with the option to add their email address to this mailing list, "
"and subscribe to future communications."
"The :guilabel:`Newsletter Popup` option reveals a customizable pop-up window"
" that appears when a visitor scrolls to the specific section of the webpage "
"on which the building block is placed. When the visitor reaches the "
"designated section, a pop-up window appears, in which a visitor can enter "
"their email address, click a button, and subscribe to that predetermined "
"mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:111
msgid "Here's an example of a :guilabel:`Newsletter Block`."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid "Sample of how a newsletter popup block appears on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a sample newsletter block in the Odoo Website application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:116
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:193
msgid ""
":guilabel:`Newsletter Popup` - Tells Odoo to reveal a subscription pop-up "
"window to occur at a certain part of the webpage. When the visitor scrolls "
"to this predetermined point, a pop-up subscription window appears, asking "
"for their email address to subscribe to the mailing list. The pop-up window "
"can be edited further to fit any business needs."
"The :guilabel:`Newsletter` option provides the same functionality as the "
"other options. However, it only consists of a field for the visitor to enter"
" their email address, and a button to subscribe to the mailing list."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:121
msgid "Here's an example of a :guilabel:`Newsletter Popup`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a sample newsletter pop-up sample on an Odoo Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:126
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:197
msgid ""
":guilabel:`Newsletter` - Provides visitors with a simple field to add their "
"email address to the mailing list, and subscribe to future mailings in the "
"footer (or anywhere else on the page)."
"It is covertly designed in this fashion to be cleanly implemented into the "
"content of the webpage and/or footer."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:129
msgid "Here's an example of a :guilabel:`Newsletter` dynamic block."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:204
msgid ""
"Once the desired newsletter building block is chosen, drag-and-drop it onto "
"the body of the website. Then, select the newly-placed newsletter building "
"block to reveal its configuration options on the right-sidebar."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:0
msgid "View of a Newsletter dynamic block on an Odoo Website."
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:208
msgid ""
"From there, open the :guilabel:`Newsletter` drop-down menu, and select the "
"specific mailing list that should be applied to the block."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:135
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:73
msgid ":doc:`/applications/marketing/email_marketing`"
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst-1
msgid ""
"The newsletter drop-down menu in the customize sidebar that appears in Odoo "
"Website."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:215
msgid ""
"Once the desired configurations and customizations are complete, be sure to "
"click the :guilabel:`Save` button in the upper-right corner."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:218
msgid ""
"Now, when a visitor enters their email address, and clicks the button to "
"subscribe, they are instantly subscribed to that pre-configured mailing "
"list. They are also added as a contact for that mailing list in Odoo *Email "
"Marketing*."
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:223
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:129
msgid ":doc:`../email_marketing`"
msgstr ""
#: ../../content/applications/marketing/email_marketing/mailing_lists.rst:224
msgid ":doc:`unsubscriptions`"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:3
msgid "Manage unsubscriptions (Blacklist)"
msgid "Manage unsubscriptions (blacklist)"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:5
msgid ""
"Providing recipients with the power to unsubscribe from mailing lists is not"
" only a smart business practice, it's often a legal requirement. By allowing"
" recipients to unsubscribe from a mailing list establishes a sense of trust "
"with an audience, and helps companies appear genuine (and not spammy)."
" only a smart business practice, it's often a legal requirement. Allowing "
"recipients to unsubscribe from a mailing list establishes a sense of trust "
"and control with an audience. It also helps companies appear more genuine, "
"and less *spammy*."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:10
msgid "Enable the Blacklist feature"
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:11
msgid "Unsubscribe and blacklist"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:12
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:13
msgid ""
"First, the *Blacklist* feature must be enabled. To do that, navigate to "
":menuselection:`Email Marketing app --> Configuration --> Settings`, enable "
"to :guilabel:`Blacklist Options when Unsubscribing`, and click "
":guilabel:`Save`."
"In addition to having the option to unsubscribe from specific mailing lists,"
" the recipient can also *blacklist* themselves during the unsubscription "
"process, meaning they will not receive *any* more marketing emails from the "
"Odoo database."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:17
msgid ""
"In order to provide recipients with the ability to blacklist themselves, a "
"specific feature **must** be enabled in the *Email Marketing* application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:20
msgid ""
"Navigate to :menuselection:`Email Marketing app --> Configuration --> "
"Settings`, and tick the checkbox next to the :guilabel:`Blacklist Option "
"when Unsubscribing` feature. Then, click :guilabel:`Save` in the upper-left "
"corner of the :guilabel:`Settings` page."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
@ -1106,41 +1320,108 @@ msgid ""
"Marketing app."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:20
msgid ""
"With that feature activated, an *Unsubscribe* link appears in mailings. If a"
" recipient clicks that link, Odoo reveals a :guilabel:`Unsubscriptions` "
"page, where they can directly manage their subscriptions."
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:29
msgid "Unsubscribe"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:25
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:31
msgid ""
"With a test mailing, clicking the :guilabel:`Unsubscribe` link reveals an "
"error page (*error 403 - Access Denied*). To make sure the link is working "
"properly, create the mailing, and only send it to a personal email."
"By default, an *Unsubscribe* link appears at the bottom of all mailing "
"templates."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:30
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:34
msgid ""
"The *Unsubscribe* link does **not** appear by default if the *Start From "
"Scratch* template is used to create a mailing. The user **must** manually "
"add the specific unsubscribe link `/unsubscribe_from_list` in the body of "
"the email, or use a block from the *Footers* section of the email builder, "
"which includes the unsubscribe link."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:39
msgid ""
"If a recipient clicks the *Unsubscribe* link in a mailing, Odoo instantly "
"unsubscribes them from the mailing list, presents them with a "
":guilabel:`Mailing Subscriptions` page where they can directly manage their "
"subscriptions, and informs them that they've been :guilabel:`Successfully "
"Unsubscribed`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid ""
"The Mailng Subscriptions page that appears when 'Unsubscribe' link in "
"mailing is clicked."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:48
msgid ""
"Beneath that, Odoo asks the former subscriber to :guilabel:`Please let us "
"know why you updated your subscription`, and the user can proceed to choose "
"the appropriate opt-out reason from a series of options presented to them."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:53
msgid ""
"The opt-out answer options can be created and modified by navigating to "
":menuselection:`Email Marketing app --> Configuration --> Optout Reasons`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:56
msgid ""
"Once they've chosen the appropriate opt-out reason from the options "
"presented to them, they can click the :guilabel:`Send` button. Odoo then "
"logs their reasoning for unsubscribing in the *Email Marketing* app for "
"future analysis."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:61
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst:102
msgid "Blacklist"
msgstr "ブラックリスト"
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:32
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:63
msgid ""
"In addition to having the option to *Unsubscribe* from specific mailing "
"lists, the recipient can also *Blacklist* themselves, meaning they will not "
"receive *any* more emails."
"For a recipient to remove (i.e. blacklist) themselves from **all** marketing"
" emails during the unsubscription process, on the :guilabel:`Mailing "
"Subscriptions` page, they must click :guilabel:`Exclude Me`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:36
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:67
msgid ""
"The mailing list has to be configured as *Public* in order to be visible for"
" users."
"Upon clicking :guilabel:`Exclude Me`, Odoo informs the recipient they have "
"been successfully blacklisted, with a message reading: :guilabel:`✔️ Email "
"added to our blocklist`."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:38
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid ""
"To view a complete collection of blacklisted email addresses, navigate to "
"The blocklist question on the Mailing Subscriptions page that recipients "
"see."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:74
msgid ""
"Beneath that, Odoo asks the former subscriber to :guilabel:`Please let us "
"know why you want to be added to our blocklist`, and the user can proceed to"
" choose the appropriate reason from a series of options presented to them."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:78
msgid ""
"Once they've chosen the appropriate reason from the options presented to "
"them, they can click the :guilabel:`Send` button. Odoo then logs their "
"reasoning for blacklisting themselves in the *Email Marketing* app for "
"future analysis."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:83
msgid "Blacklisted email addresses"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:85
msgid ""
"To view a complete list of all blacklisted email addresses, navigate to "
":menuselection:`Email Marketing app --> Configuration --> Blacklisted Email "
"Addresses`."
msgstr ""
@ -1149,40 +1430,54 @@ msgstr ""
msgid "View of the blacklisted email addresses page in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:45
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:92
msgid ""
"When a blacklisted record is selected from this page, Odoo reveals a "
"separate page with that blacklisted recipient's contact information."
"When a blacklisted record is selected from this list, Odoo reveals a "
"separate page with the recipient's contact information, along with the "
"provided :guilabel:`Reason` why they chose to blacklist themselves."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
msgid "View of a blacklisted contact detail form in Odoo Email Marketing."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:52
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:100
msgid ""
"In the :guilabel:`Chatter` of this page, there's a time-stamped message, "
"informing the user when that recipient blacklisted themselves (via a "
":guilabel:`Mail Blacklist created` log note)."
"In the *chatter* of the blacklisted record page, there's a time-stamped "
"message, informing the user when the recipient blacklisted themselves (via a"
" :guilabel:`Mail Blacklist created` log note)."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:56
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:104
msgid ""
"Blacklisted emails are excluded from all marketing mailings, however, these "
"emails can still receive transactional emails, such as order confirmations, "
"shipping notifications, etc."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:108
msgid "Unblacklist contacts"
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:58
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:110
msgid ""
"To *Unblacklist* contacts, click the :guilabel:`Unblacklist` button in the "
"upper-left corner to remove the contact from the blacklist, allowing them to"
" receive mailings once again."
"upper-left corner of a blacklisted record's page to remove the contact from "
"the blacklist, allowing them to receive mailings once again."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:61
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:114
msgid ""
"When :guilabel:`Unblacklist` is clicked, a pop-up appears. In this pop-up, "
"the specific email address is listed, and there's a :guilabel:`Reason` "
"field, in which a reason can be entered, explaining why this particular "
"contact was removed from the blacklist."
"When :guilabel:`Unblacklist` is clicked, an :guilabel:`Are you sure you want"
" to unblacklist this Email Address?` pop-up window appears."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:117
msgid ""
"In this pop-up window, the email address of the selected blacklisted record "
"is shown, and there's a :guilabel:`Reason` field, in which a reason can be "
"entered, explaining why this particular contact was removed from the "
"blacklist."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst-1
@ -1191,12 +1486,16 @@ msgid ""
"application."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:69
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:125
msgid ""
"After filling in the fields, click :guilabel:`Confirm` to officially remove "
"that particular contact from the blacklist."
msgstr ""
#: ../../content/applications/marketing/email_marketing/unsubscriptions.rst:130
msgid ":doc:`mailing_lists`"
msgstr ""
#: ../../content/applications/marketing/events.rst:5
msgid "Events"
msgstr "イベント"
@ -2489,6 +2788,7 @@ msgid ""
"refined parameters within it that can be customized."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/target_audience.rst-1
#: ../../content/applications/marketing/marketing_automation/target_audience.rst-1
msgid "The drop-down filter menu in the Marketing Automation application."
msgstr ""
@ -3092,6 +3392,7 @@ msgid ""
" icon)."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/understanding_metrics.rst-1
#: ../../content/applications/marketing/marketing_automation/understanding_metrics.rst-1
msgid ""
"What a campaign activity filter tab looks like in Odoo Marketing Automation."
@ -3326,6 +3627,7 @@ msgid ""
"reveal a :guilabel:`Create Marketing Template` pop-up window."
msgstr ""
#: ../../content/applications/marketing/marketing_automation/workflow_activities.rst-1
#: ../../content/applications/marketing/marketing_automation/workflow_activities.rst-1
msgid ""
"The create and edit email drop-down option on create activities pop-up "
@ -3959,6 +4261,7 @@ msgid ""
"the database."
msgstr ""
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst-1
#: ../../content/applications/marketing/sms_marketing/essentials/mailing_lists_blacklists.rst-1
msgid "SMS Blacklist menu in the application."
msgstr ""
@ -4850,6 +5153,7 @@ msgid ""
" page with every campaign in a default kanban view."
msgstr ""
#: ../../content/applications/marketing/social_marketing/essentials/social_campaigns.rst-1
#: ../../content/applications/marketing/social_marketing/essentials/social_campaigns.rst-1
msgid "View of the campaigns page in the Odoo Social Marketing application."
msgstr ""
@ -5839,7 +6143,7 @@ msgstr ""
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst:435
msgid "Pivot view"
msgstr ""
msgstr "ピボットビュー"
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst:437
msgid ""
@ -5968,6 +6272,7 @@ msgid ""
"is associated."
msgstr ""
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst-1
#: ../../content/applications/marketing/social_marketing/essentials/social_essentials.rst-1
msgid ""
"View of the social accounts page in the Odoo Social Marketing application."

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