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[IMP] studio: automated action send whatsapp

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task-4442904

closes odoo/documentation#11928

X-original-commit: cafe8b3f4b
Signed-off-by: Audrey Vandromme (auva) <auva@odoo.com>
Signed-off-by: Siobhan McGonigle (mcsi) <mcsi@odoo.com>
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mcsi-odoo 2025-01-28 08:39:30 +00:00
parent 0a9340f66b
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content/applications/studio/automated_actions.rst
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@ -271,6 +271,18 @@ email or text message:
:guilabel:`SMS template` and post it as an internal note in the chatter.
- :guilabel:`Note only`: to only post the message as an internal note in the chatter.
.. _studio/automated-actions/action/send-whatsapp:
Send WhatsApp
-------------
.. important::
To automate the sending of WhatsApp messages, one or more
:ref:`WhatsApp templates <productivity/whatsapp/templates>` must be created.
This action is used to send a WhatsApp message to a contact linked to a specific record.
To do so, select the appropriate :guilabel:`WhatsApp Template` from the drop-down menu.
.. _studio/automated-actions/action/add-followers:
Add Followers and Remove Followers