From 0be37c8c3599a1f75447dff2367ae40a887421a8 Mon Sep 17 00:00:00 2001 From: afma-odoo Date: Wed, 29 Jan 2025 12:20:11 +0100 Subject: [PATCH] [IMP] accounting: credit note refund options removed in 17 task-4376883 --- .../customer_invoices/credit_notes.rst | 118 ++++++++---------- 1 file changed, 53 insertions(+), 65 deletions(-) diff --git a/content/applications/finance/accounting/customer_invoices/credit_notes.rst b/content/applications/finance/accounting/customer_invoices/credit_notes.rst index 7e96cd0fd..dc56636f1 100644 --- a/content/applications/finance/accounting/customer_invoices/credit_notes.rst +++ b/content/applications/finance/accounting/customer_invoices/credit_notes.rst @@ -2,8 +2,8 @@ Credit notes and refunds ======================== -A **credit/debit note**, or **credit/debit memo**, is a document issued to a customer that notifies -them that they have been *credited/debited* a certain amount. +A **credit/debit note**, or **credit/debit memo**, is a document send to a customer to inform them +that they have been *credited/debited* a certain amount. Several use cases can lead to a credit note, such as: @@ -15,10 +15,10 @@ Debit notes are less common but are most frequently used to track debts owed by vendors because of modifications to confirmed customer invoices or vendor bills. .. note:: - Issuing a credit/debit note is the only legal way to cancel, refund, or modify a validated - invoice. Do not forget to **register the payment** afterward if you need to send money back to - your customer and/or validate the - :doc:`return ` if a storable product is + Issuing a credit/debit note is the only legal method for canceling, refunding, or modifying a + validated invoice. Make sure to **register the payment** afterward if money is being refunded to + the customer and/or validate the + :doc:`return ` if a storable product is being returned. .. _accounting/issue-credit-note: @@ -26,97 +26,85 @@ vendors because of modifications to confirmed customer invoices or vendor bills. Issue a credit note =================== -You can create a credit note from scratch by going to :menuselection:`Accounting --> Customers --> -Credit Notes`, and by clicking on :guilabel:`Create`. Filling out a credit note form works the same -way as an invoice form. +To create a credit note from scratch, go to :menuselection:`Accounting --> Customers --> Credit +Notes`, and click :guilabel:`New`. Filling out a credit note is the same process as completing an +:ref:`invoice `. -However, most of the time, credit notes are generated directly from the related invoices. To do so, -go to :menuselection:`Accounting --> Customers --> Invoices`, open the related **customer invoice**, +In most cases, credit notes are created directly from the corresponding invoices. To do so, +go to :menuselection:`Accounting --> Customers --> Invoices`, open the relevant :guilabel:`Invoice`, and click on :guilabel:`Credit Note`. -You can choose between three options: +In the :guilabel:`Credit Note` window, fill in the :guilabel:`Reason displayed on Credit Note`. +Update the :guilabel:`Journal` and :guilabel:`Reversal date` if needed. +There are two options: - - :guilabel:`Partial Refund` - - :guilabel:`Full Refund` - - :guilabel:`Full refund and new draft invoice` +- Click :guilabel:`Reverse`: Odoo opens a draft credit note prefilled with the exact details from + the original invoice. Update :guilabel:`Product` and :guilabel:`Quantity` and click + :guilabel:`Confirm`. This option enables a partial refund or modification of any details in the + credit note. +- Click :guilabel:`Reverse and Create invoice`: Odoo creates a credit note, automatically validates + it, reconciles it with the related invoice, and opens a new draft invoice prefilled with the exact + details from the original invoice. .. note:: - A credit note sequence starts with `R` and is followed by the number of the related document - (e.g., RINV/2019/0004 is related to the invoice INV/2019/0004). - -Partial refund --------------- - -When selecting the :guilabel:`Partial Refund` option, Odoo creates a draft credit note already -prefilled with all the necessary information from the original invoice. This is the option to choose -if you wish to do a partial refund or if you want to modify any detail of the credit note. - -.. note:: - This is the only option for invoices marked as *in payment* or *paid*. - -Full refund ------------ - -When selecting the :guilabel:`Full Refund` option, Odoo creates a credit note, automatically -validates it, and reconciles it with the related invoice. - -.. image:: credit_notes/credit_notes02.png - :alt: Full refund credit note. - -This is the option to choose for a full refund or to **cancel** a *validated* invoice. - -Full refund and new draft invoice ---------------------------------- - -When selecting the :guilabel:`Full refund and new draft invoice` option, Odoo creates a credit note, -automatically validates it, reconciles it with the related invoice, and opens a new draft invoice -prefilled with the same details from the original invoice. - -This is the option to **modify** the content of a *validated* invoice. + A credit note sequence starts with `R` and is followed by the related document number (e.g., + RINV/2025/0004 is associated with the invoice INV/2025/0004). .. _accounting/issue-debit-note: Issue a debit note ================== -You can create a debit note from scratch by going to :menuselection:`Accounting --> Customers --> -Invoices` or by clicking on the related invoice you wish to issue a debit note for. On the invoice -form view, click :guilabel:`Cog icon (⚙) --> Debit Note`, fill in the information, and click -:guilabel:`Create Debit Note`. +To create a debit note, go to :menuselection:`Accounting --> Customers --> Invoices` and select the +related invoice to issue a debit note in the :guilabel:`Invoices` list view. Click :icon:`fa-cog` +:guilabel:`Actions` and select :guilabel:`Create Debit Note`. + +In the :guilabel:`Create Debit Note` window, fill in the :guilabel:`Reason` and update the +:guilabel:`Use Specific Journal` and :guilabel:`Debit Note Date` if needed. Enable the +:guilabel:`Copy Lines` option to copy the invoice lines. Then, click :guilabel:`Create Debit Lines`. +Update :guilabel:`Product` and :guilabel:`Quantity` and click :guilabel:`Confirm`. + +.. _accounting/record-vendor-refund: Record a vendor refund ====================== -**Vendor refunds** are recorded the same way as credit notes: +**Vendor refunds** or **vendor credit notes** are recorded the same way as :ref:`credit notes +`. -You can either create a credit note from scratch by going to :menuselection:`Accounting --> Vendors ---> Refund`, and by clicking on :guilabel:`Create`; or by opening the related **vendor bill**, and -clicking on :guilabel:`Credit Note`. +To record a vendor refund or a vendor credit note from scratch, go to :menuselection:`Accounting --> +Vendors --> Refund`, and click on :guilabel:`New`. + +To record it directly from the corresponding **vendor bill**, go to :menuselection:`Accounting --> +Vendors --> Bills`, open the relevant vendor bill, and click :guilabel:`Credit Note`. + +.. _accounting/record-debit-note: Record a debit note =================== -**Debit notes** from vendors are recorded in a similar way to how they are issued to customers: +**Debit notes** from vendors are recorded the same way :ref:`debit notes are issued to customers +`. -Go to :menuselection:`Accounting --> Vendors --> Bills`, open the related bill you wish to record a -debit note for, and click :guilabel:`Cog icon (⚙) --> Debit Note`. Fill in the information, and click -:guilabel:`Create Debit Note`. +To record a debit note, go to :menuselection:`Accounting --> Customers --> Bills` and +select the related bill to issue a debit note in the :guilabel:`Bills` list view. Click +:icon:`fa-cog` :guilabel:`Actions` and select :guilabel:`Create Debit Note`. + +.. _accounting/credit-notes-journal-entries: Journal entries =============== -Issuing a credit/debit note from an invoice/bill creates a **reverse entry** that zeroes out the -journal items generated by the original invoice. - +Creating a credit/debit note from an invoice/bill generates a **reverse entry** that cancels out the +journal items from the original invoice. .. example:: - The journal invoice of an entry: + The journal entry of an invoice: .. image:: credit_notes/credit_notes03.png :alt: Invoice journal entry. - And here is the credit note’s journal entry generated to reverse - the original invoice above: + The credit note’s journal entry generated to reverse the original invoice above: .. image:: credit_notes/credit_notes04.png :alt: Credit note journal entry reverses the invoice journal entry.