[IMP] Maintain: Add process to delete account and clean-up

closes odoo/documentation#3809

X-original-commit: 6b7c550724
Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
Signed-off-by: Timothy Kukulka (tiku) <tiku@odoo.com>

content/administration/maintain/odoo_online.rst

@@ -3,20 +3,22 @@ Odoo Online database management
 ===============================
 
 To manage a database, sign in to https://www.odoo.com and access the `database management page
-<https://www.odoo.com/my/databases>`_ by clicking on the user icon, then on *My Databases*.
+<https://www.odoo.com/my/databases>`_ by clicking on the user icon, then on
+:guilabel:`My Databases`.
 
 .. image:: odoo_online/my-databases.png
    :align: center
    :alt: Clicking on the user icon opens a drop-down menu. "My databases" button is highlighted.
 
 .. note::
-   Make sure you are connected as the administrator of the database you want to manage.
+   Make sure to connect as the administrator of the database that changes will be made on.
 
 .. image:: odoo_online/dropdown-menu.png
    :align: right
    :alt: Clicking on the gear icon opens the drop-down menu.
 
-Open the drop-down menu next to the database you want to manage by clicking on the gear icon.
+Open the drop-down menu next to the database that changes will be made on by clicking on the gear
+icon.
 
 Several actions are available:
 
@@ -35,22 +37,22 @@ Several actions are available:
 Upgrade
 =======
 
-If you are *not* on the latest **Online version**, you should receive an invitation to :doc:`upgrade
+If the database is *not* on the latest **Online version**, the administrator should receive an
-<../upgrade>` your database. A **Rolling Release button** on your database's main screen proposes an
+invitation to :doc:`upgrade <../upgrade>` the database. A :guilabel:`Rolling Release`` button on the
-upgrade to the latest version (e.g., 13.0 to 15.1).
+database's main screen proposes an upgrade to the latest version (e.g., 14.0 to 16.1).
 
 .. important::
-   - | **If your Odoo database's version is lower than the latest major release:**
+   - | **If the Odoo database's version is lower than the latest major release:**
-     | You must upgrade your database within two months. After these two months, an automatic
+     | The database must be upgraded within two months. After these two months, an automatic
        upgrade is initiated.
-   - | **If your Odoo database's version is equal to or higher than the latest major release:**
+   - | **If the Odoo database's version is equal to or higher than the latest major release:**
-     | You can disregard the invitation to upgrade as you probably wouldn't benefit from new
+     | Disregard the invitation to upgrade as the database probably wouldn't benefit from new
        features every two months.
 
 .. note::
    Versions that are not supported anymore become deprecated and need to be updated to avoid
-   security issues. We recommend you initiate the upgrade of the database yourself, as this method
+   security issues. Odoo recommends that the company initiate the upgrade, as this method allows for
-   allows you to request a test upgrade of your database to check for any discrepancies.
+   the company to request a test upgrade of the database to check for any discrepancies.
 
 .. seealso::
    - :doc:`../upgrade`
@@ -61,12 +63,12 @@ upgrade to the latest version (e.g., 13.0 to 15.1).
 Duplicate
 =========
 
-Make an exact copy of the database to be able to perform testing without compromising the daily
+This allows to make an exact copy of the database to be able to perform testing without compromising
-operations.
+the daily operations.
 
 .. important::
-   - By checking *For testing purposes*, all external communication (emails, payments, delivery
+   - By checking :guilabel:`For testing purposes`, all external communication (emails, payments,
-     orders, etc.) are disabled by default on the duplicated database.
+     delivery orders, etc.) are disabled by default on the duplicated database.
    - Duplicate databases expire automatically after 15 days.
 
 .. _odoo_online/rename:
@@ -81,7 +83,7 @@ Rename the database and its URL.
 Download
 ========
 
-Download instantly a ZIP file with a backup of the database.
+Instantly download a ZIP file with a backup of the database.
 
 .. note::
    Databases are backed up daily according to the `Odoo Cloud SLA
@@ -115,8 +117,8 @@ Delete a database instantly.
    Deleting a database means that all data is permanently lost. The deletion is instant and for all
    users. It is recommended to create a backup of the database before deleting it.
 
-Read carefully the warning message that pops up and proceed only if you fully understand the
+Carefully read the warning message that pops up and proceed only if the implications of deleting a
-implications of deleting a database:
+database are fully understood:
 
 .. image:: odoo_online/delete.png
    :align: center
@@ -127,7 +129,6 @@ implications of deleting a database:
    - The database name is immediately available for a new database.
    - It is not possible to delete a database if it is expired or linked to a subscription. If
      needed, please get in touch with `Odoo Support <https://www.odoo.com/help>`_.
-   - To delete your account, please get in touch with `Odoo Support <https://www.odoo.com/help>`_.
 
 .. _odoo_online/contact-support:
 
@@ -142,14 +143,15 @@ pre-filled.
 Invite / Remove Users
 =====================
 
-To invite users, fill out the email address of the new user and click on *Invite*. To add multiple
+To invite users, fill out the email address of the new user and click on :guilabel:`Invite`. To add
-users, click on *Add more users*.
+multiple users, click on :guilabel:`Add more users`.
 
 .. image:: odoo_online/invite-users.png
    :align: center
    :alt: Clicking on "Add more users" adds additional email fields.
 
-To remove users, select the users to remove and click on *Remove*.
+To remove users, select the users to remove and click on :guilabel:`Remove`.
 
 .. seealso::
    - :doc:`/applications/general/users/manage_users`
+   - :doc:`/applications/general/users/delete_account`

content/applications/general/users.rst

@@ -1,10 +1,8 @@
 :nosearch:
-:hide-page-toc:
-:show-toc:
 
-=================
+===================
-Users & Companies
+Users and companies
-=================
+===================
 
 Odoo defines a *user* as someone who has access to a database to perform daily tasks. You can add as
 many users as you need and, in order to restrict the type of information each user can access, rules
@@ -18,3 +16,4 @@ can be applied. Users and access rights can be added and changed at any point.
    users/access_rights
    users/companies
    users/portal
+   users/delete_account

content/applications/general/users/delete_account.rst

@@ -0,0 +1,21 @@
+============================
+Deleting an Odoo.com Account
+============================
+
+To delete your Odoo.com account, access the delete option by clicking on the user icon. The delete
+option can be accessed by going to :menuselection:`My Account --> Edit Security Settings --> Delete
+Account`. It can also be accessed by going to https://www.odoo.com/my/home.
+
+.. danger::
+   Deleting an Odoo account is irreversible. Take caution when performing this action as the
+   Odoo.com account will not be retrievable.
+
+Upon clicking the :guilabel:`Delete Account` button, a pop-up window will appear, asking you to
+confirm the account deletion.
+
+.. image:: delete_account/delete-account.png
+   :align: center
+   :alt: Clicking on the Delete Account button will populate a window verifying the change.
+
+Confirm the deletion by entering the :guilabel:`password` and the :guilabel:`login` for the account
+being deleted. Click the :guilabel:`Delete Account` button to confirm the deletion.