diff --git a/content/applications/sales/point_of_sale/shop.rst b/content/applications/sales/point_of_sale/shop.rst
index bfff8654e..8a95fd7a3 100644
--- a/content/applications/sales/point_of_sale/shop.rst
+++ b/content/applications/sales/point_of_sale/shop.rst
@@ -13,3 +13,4 @@ Shop Features
    shop/multicashiers
    shop/reprint
    shop/cash_rounding
+   shop/serial_numbers
diff --git a/content/applications/sales/point_of_sale/shop/serial_numbers.rst b/content/applications/sales/point_of_sale/shop/serial_numbers.rst
new file mode 100644
index 000000000..6d8f69e61
--- /dev/null
+++ b/content/applications/sales/point_of_sale/shop/serial_numbers.rst
@@ -0,0 +1,60 @@
+=======================
+Serial numbers and lots
+=======================
+
+Working with **serial numbers** and **lots** allows tracking your products' movements. When products
+are tracked, the system identifies their location based on their last movement.
+
+To enable traceability, go to :menuselection:`Point of Sale --> Products --> Products`. Then,
+select a product and check the :guilabel:`Tracking By Unique Serial Number` or the
+:guilabel:`Tracking By Lots` box in the :guilabel:`Inventory` tab.
+
+.. image:: serial_numbers/product-form-traceability.png
+   :align: center
+   :alt: Enable traceability settings
+
+Serial numbers and lots importation
+===================================
+
+You can import serial numbers in Point of Sale. To do so, select a **sales order** or a
+**quotation** containing tracked products. Then, agree to load the **Lots or Serial Numbers** linked
+to the :abbr:`SO (sales order)`.
+
+.. image:: serial_numbers/importing-sn.png
+   :align: center
+   :width: 480
+   :alt: Pop-up window for serial number import
+
+The imported tracking numbers appear below the tracked products. You can modify them by clicking on
+the list-view button next to the products.
+
+.. image:: serial_numbers/pos-sn-imported.png
+   :align: center
+   :width: 480
+   :alt: Pop-up window for serial number import
+
+.. seealso::
+   - :doc:`../shop/sales_order`
+
+Serial numbers and lots creation
+================================
+
+If a tracked product is available in your POS, adding the product to the cart opens a pop-up window
+where you can type or scan the product's serial or lot numbers. To add more than one of the same
+tracked products, click on **enter** to validate and start a new line.
+
+.. image:: serial_numbers/create-change-sn.png
+   :align: center
+   :width: 480
+   :alt: adding new serial and lots numbers
+
+.. note::
+   - Changing a tracked product's quantity using the numpad turns the list-view button red. Click on
+     it to add the missing lot and serial numbers.
+   - :guilabel:`Lot & Serial Number(s)` are :guilabel:`required` on tracked products but not
+     mandatory. Meaning that not attributing some or any does **not** prevent from completing the
+     sale.
+
+.. seealso::
+   - :doc:`/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/serial_numbers`
+   - :doc:`/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/lots`
diff --git a/content/applications/sales/point_of_sale/shop/serial_numbers/create-change-sn.png b/content/applications/sales/point_of_sale/shop/serial_numbers/create-change-sn.png
new file mode 100644
index 000000000..c7a01eac7
Binary files /dev/null and b/content/applications/sales/point_of_sale/shop/serial_numbers/create-change-sn.png differ
diff --git a/content/applications/sales/point_of_sale/shop/serial_numbers/importing-sn.png b/content/applications/sales/point_of_sale/shop/serial_numbers/importing-sn.png
new file mode 100644
index 000000000..5680bcb52
Binary files /dev/null and b/content/applications/sales/point_of_sale/shop/serial_numbers/importing-sn.png differ
diff --git a/content/applications/sales/point_of_sale/shop/serial_numbers/pos-sn-imported.png b/content/applications/sales/point_of_sale/shop/serial_numbers/pos-sn-imported.png
new file mode 100644
index 000000000..3fdbeba0e
Binary files /dev/null and b/content/applications/sales/point_of_sale/shop/serial_numbers/pos-sn-imported.png differ
diff --git a/content/applications/sales/point_of_sale/shop/serial_numbers/product-form-traceability.png b/content/applications/sales/point_of_sale/shop/serial_numbers/product-form-traceability.png
new file mode 100644
index 000000000..4f8cc6e80
Binary files /dev/null and b/content/applications/sales/point_of_sale/shop/serial_numbers/product-form-traceability.png differ