[ADD] Employees: Certifications

closes odoo/documentation#11048

Signed-off-by: Lara Martini (larm) <larm@odoo.com>

content/applications/hr/employees.rst

@@ -13,5 +13,6 @@ Odoo *Employees* organizes a company's employee records, contracts, and departme
 
    employees/new_employee
    employees/departments
+   employees/certifications
    employees/offboarding
    employees/retention_report

content/applications/hr/employees/certifications.rst

@@ -0,0 +1,117 @@
+==============
+Certifications
+==============
+
+When jobs require specific knowledge, it is necessary to track employee certifications to ensure the
+necessary knowledge and certifications are in place.
+
+Certifications include classes, tests, professional seminars, and more. There are no restrictions in
+terms of what type of certification records can be added in Odoo.
+
+.. important::
+   To access the *Employee Certifications* report, the **Surveys** app **must** be installed.
+
+View certifications
+===================
+
+To view a full list of all employee certifications, navigate to :menuselection:`Employees app -->
+Reporting --> Certifications`.
+
+All certifications appear in a list view, grouped by employee. Each certification entry displays the
+following:
+
+- :guilabel:`Employee`: the employee's name, along with their avatar image.
+- :guilabel:`Name`: the title of the certification.
+- :guilabel:`Validity Start`: when the employee received the certification.
+- :guilabel:`Validity End`: when the certification expires.
+- :guilabel:`Certification`: the corresponding course in the **Surveys** app that was completed by
+  the employee, if applicable.
+
+The entries are also color-coded. Current certifications that are still valid appear in black,
+expired certifications appear in red, and certifications that are going to expire within the next
+90 days appear in orange.
+
+.. image:: certifications/certifications.png
+   :align: center
+   :alt: The list of employee certifications.
+
+.. important::
+   **Only** certification records with the *Display Type* set to *Certification* on their
+   :ref:`certification form <employees/certifications-form>` appear on the :guilabel:`Employee
+   Certifications` report. All other certifications appear in the resume section of the
+   :doc:`employee form <new_employee>`.
+
+View certifications by expiration status
+----------------------------------------
+
+When managing a large number of employees with a variety of certifications, it can be difficult to
+determine which employees need to keep necessary certifications current in the default list view. In
+this scenario, it is beneficial to view the certifications by expiration status.
+
+To do so, navigate to :menuselection:`Employees app --> Reporting --> Certifications`. Next, click
+the :icon:`fa-caret-down` :guilabel:`(down arrow)` in the search bar, then click :guilabel:`Add
+Custom Group`, revealing a drop-down menu. Click :guilabel:`Expiration Status`, then click away from
+the drop-down menu to close it.
+
+After doing so, all the certifications are organized by status, starting with :guilabel:`Expired`
+certifications, then certifications that are :guilabel:`Expiring` soon (within the next 90 days),
+and lastly, certifications that are still :guilabel:`Valid`.
+
+This view provides an easy way to see which employees have certifications that are going to expire
+soon, to determine which employees need to take action to keep their certifications current.
+
+.. image:: certifications/status.png
+   :align: center
+   :alt: The list of employee certifications, grouped by status.
+
+.. _employees/certifications-form:
+
+Log a certification
+===================
+
+To log a certification for an employee, navigate to :menuselection:`Employees app --> Reporting -->
+Certifications`. Click :guilabel:`New`, and a blank certification form loads. Enter the following
+information on the form:
+
+- :guilabel:`Title`: Enter a short description for the certification in this field.
+- :guilabel:`Employee`: Using the drop-down menu, select the employee who received the
+  certification.
+- :guilabel:`Type`: Using the drop-down menu, select the type of certification received. This field
+  determines where on the employee's resume the certification appears. To create a new
+  :guilabel:`Type`, enter the type in the field, then click :guilabel:`Create "type"`.
+
+  The default options are:
+
+  - :guilabel:`Experience`: Select this option to have the certification appear in the *Experience*
+    section of the *Resume* tab on the :doc:`employee form <new_employee>`.
+  - :guilabel:`Education`: Select this option to have the certification appear in the *Education*
+    section of the *Resume* tab on the :doc:`employee form <new_employee>`.
+  - :guilabel:`Internal Certification`: Select this option to have the certification appear in the
+    *Internal Certification* section of the *Resume* tab on the :doc:`employee form <new_employee>`.
+  - :guilabel:`Completed Internal Training`: Select this option to have the certification appear in
+    *Completed Internal Training* section of the *Resume* tab on the :doc:`employee form
+    <new_employee>`.
+
+- :guilabel:`Display Type`: Select the visibility of the certification in this field. The default
+  options are:
+
+  - :guilabel:`Classic`: Select this option to have the certification appear in the *Resume* section
+    of the employee form, and **not** appear on the *Employee Certifications* report.
+  - :guilabel:`Course`: Select this option to have the certification appear in the *Resume* section
+    of the employee form, and **not** appear on the *Employee Certifications* report. Once this
+    option is selected, a :guilabel:`Course` field appears beneath the :guilabel:`Display Type`
+    field. Using the drop-down menu, select the course the employee took. The course is created in
+    the **Surveys** app.
+  - :guilabel:`Certification`: Select this option to have the certification appear in the *Resume*
+    section of the employee form, **and** appear on the *Employee Certifications* report. Once this
+    is selected, a :guilabel:`Certification` field appears beneath the :guilabel:`Display
+    Type` field. Using the drop-down menu, select the certification the employee took.
+
+- :guilabel:`Description`: Enter a description for the certification in this field.
+- :guilabel:`Duration`: Click into the first field, and a calendar pop-over window appears. Click on
+  the start and end dates for the certification validity period. When the correct dates are
+  selected, click :icon:`fa-check` :guilabel:`Apply`, and both fields are populated.
+
+.. image:: certifications/osha.png
+   :align: center
+   :alt: A certification form filled out for an OSHA certificate for construction.