diff --git a/sales/sale_amazon/manage.rst b/sales/sale_amazon/manage.rst index 54d29654c..0f0b954ca 100644 --- a/sales/sale_amazon/manage.rst +++ b/sales/sale_amazon/manage.rst @@ -7,10 +7,16 @@ Synchronization of orders Orders are automatically fetched from Amazon and synchronized in Odoo at regular intervals. The synchronization is based on the Amazon status: only orders whose status has changed since the -last synchronization are fetched from Amazon. For **FBA** (Fulfilled by Amazon), only **Shipped** -and **Canceled** orders are fetched. For **FBM** (Fulfilled by Merchant), the same is done for -**Unshipped** and **Canceled** orders. For each synchronized order, a sales order and a customer are -created in Odoo if they are not yet registered. +last synchronization are fetched from Amazon. + +.. note :: To force the synchronization of an order whose status has not changed since the last + synchronization, activate the **Developer mode**, navigate to your Amazon account and + modify the date under :menuselection:`Orders Follow-up --> Last Order Sync`. Pick a date + anterior to the last status change of the order that you wish to synchronize and save. + +For **FBA** (Fulfilled by Amazon), only **Shipped** and **Canceled** orders are fetched. For **FBM** +(Fulfilled by Merchant), the same is done for **Unshipped** and **Canceled** orders. For each +synchronized order, a sales order and a customer are created in Odoo if they are not yet registered. .. note :: If you did not request access to Personally Identifiable Information of your customers in the `Developer Registration and Assessment form `_, the @@ -18,19 +24,11 @@ created in Odoo if they are not yet registered. and named **Amazon Customer**. When an order is canceled in Amazon and was already synchronized in Odoo, the corresponding sales -order is canceled in Odoo. -When an order is canceled in Odoo, a notification is sent to Amazon who will mark it as such in -Seller Central and notify the customer. - -.. note :: To force the synchronization of an order whose status has not changed since the last - synchronization, activate the **Developer mode**, navigate to your Amazon account and - modify the date under :menuselection:`Orders Follow-up --> Last Order Sync`. Pick a date - anterior to the last status change of the order that you wish to synchronize and save. +order is automatically canceled in Odoo. .. tip :: To synchronize immediately the orders of your Amazon account, open that later's form in - **Developer mode** and click the button **SYNC ORDERS**. The same can be done with order - cancellations and pickings by clicking the buttons **SYNC CANCELLATIONS** and **SYNC - PICKINGS**. + **Developer mode** and click the button **SYNC ORDERS**. The same can be done with + deliveries by clicking the button **SYNC PICKINGS**. Manage deliveries in FBM ========================