[IMP] Maintain: Add process to delete account and clean-up
closes odoo/documentation#3805
X-original-commit: 6b7c550724
Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
Signed-off-by: Timothy Kukulka (tiku) <tiku@odoo.com>
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@ -3,20 +3,22 @@ Odoo Online database management
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===============================
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To manage a database, sign in to https://www.odoo.com and access the `database management page
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<https://www.odoo.com/my/databases>`_ by clicking on the user icon, then on *My Databases*.
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<https://www.odoo.com/my/databases>`_ by clicking on the user icon, then on
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:guilabel:`My Databases`.
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.. image:: odoo_online/my-databases.png
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:align: center
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:alt: Clicking on the user icon opens a drop-down menu. "My databases" button is highlighted.
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.. note::
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Make sure you are connected as the administrator of the database you want to manage.
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Make sure to connect as the administrator of the database that changes will be made on.
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.. image:: odoo_online/dropdown-menu.png
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:align: right
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:alt: Clicking on the gear icon opens the drop-down menu.
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Open the drop-down menu next to the database you want to manage by clicking on the gear icon.
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Open the drop-down menu next to the database that changes will be made on by clicking on the gear
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icon.
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Several actions are available:
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@ -35,22 +37,22 @@ Several actions are available:
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Upgrade
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=======
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If you are *not* on the latest **Online version**, you should receive an invitation to :doc:`upgrade
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<../upgrade>` your database. A **Rolling Release button** on your database's main screen proposes an
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upgrade to the latest version (e.g., 13.0 to 15.1).
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If the database is *not* on the latest **Online version**, the administrator should receive an
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invitation to :doc:`upgrade <../upgrade>` the database. A :guilabel:`Rolling Release`` button on the
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database's main screen proposes an upgrade to the latest version (e.g., 14.0 to 16.1).
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.. important::
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- | **If your Odoo database's version is lower than the latest major release:**
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| You must upgrade your database within two months. After these two months, an automatic
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- | **If the Odoo database's version is lower than the latest major release:**
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| The database must be upgraded within two months. After these two months, an automatic
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upgrade is initiated.
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- | **If your Odoo database's version is equal to or higher than the latest major release:**
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| You can disregard the invitation to upgrade as you probably wouldn't benefit from new
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- | **If the Odoo database's version is equal to or higher than the latest major release:**
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| Disregard the invitation to upgrade as the database probably wouldn't benefit from new
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features every two months.
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.. note::
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Versions that are not supported anymore become deprecated and need to be updated to avoid
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security issues. We recommend you initiate the upgrade of the database yourself, as this method
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allows you to request a test upgrade of your database to check for any discrepancies.
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security issues. Odoo recommends that the company initiate the upgrade, as this method allows for
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the company to request a test upgrade of the database to check for any discrepancies.
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.. seealso::
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- :doc:`../upgrade`
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@ -61,12 +63,12 @@ upgrade to the latest version (e.g., 13.0 to 15.1).
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Duplicate
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=========
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Make an exact copy of the database to be able to perform testing without compromising the daily
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operations.
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This allows to make an exact copy of the database to be able to perform testing without compromising
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the daily operations.
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.. important::
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- By checking *For testing purposes*, all external communication (emails, payments, delivery
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orders, etc.) are disabled by default on the duplicated database.
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- By checking :guilabel:`For testing purposes`, all external communication (emails, payments,
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delivery orders, etc.) are disabled by default on the duplicated database.
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- Duplicate databases expire automatically after 15 days.
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.. _odoo_online/rename:
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@ -81,7 +83,7 @@ Rename the database and its URL.
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Download
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========
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Download instantly a ZIP file with a backup of the database.
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Instantly download a ZIP file with a backup of the database.
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.. note::
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Databases are backed up daily according to the `Odoo Cloud SLA
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@ -115,8 +117,8 @@ Delete a database instantly.
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Deleting a database means that all data is permanently lost. The deletion is instant and for all
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users. It is recommended to create a backup of the database before deleting it.
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Read carefully the warning message that pops up and proceed only if you fully understand the
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implications of deleting a database:
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Carefully read the warning message that pops up and proceed only if the implications of deleting a
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database are fully understood:
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.. image:: odoo_online/delete.png
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:align: center
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@ -127,7 +129,6 @@ implications of deleting a database:
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- The database name is immediately available for a new database.
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- It is not possible to delete a database if it is expired or linked to a subscription. If
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needed, please get in touch with `Odoo Support <https://www.odoo.com/help>`_.
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- To delete your account, please get in touch with `Odoo Support <https://www.odoo.com/help>`_.
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.. _odoo_online/contact-support:
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@ -142,14 +143,15 @@ pre-filled.
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Invite / Remove Users
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=====================
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To invite users, fill out the email address of the new user and click on *Invite*. To add multiple
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users, click on *Add more users*.
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To invite users, fill out the email address of the new user and click on :guilabel:`Invite`. To add
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multiple users, click on :guilabel:`Add more users`.
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.. image:: odoo_online/invite-users.png
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:align: center
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:alt: Clicking on "Add more users" adds additional email fields.
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To remove users, select the users to remove and click on *Remove*.
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To remove users, select the users to remove and click on :guilabel:`Remove`.
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.. seealso::
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- :doc:`/applications/general/users/manage_users`
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- :doc:`/applications/general/users/delete_account`
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@ -1,10 +1,8 @@
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:nosearch:
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:hide-page-toc:
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:show-toc:
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=================
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Users & Companies
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=================
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===================
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Users and companies
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===================
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Odoo defines a *user* as someone who has access to a database to perform daily tasks. You can add as
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many users as you need and, in order to restrict the type of information each user can access, rules
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@ -18,3 +16,4 @@ can be applied. Users and access rights can be added and changed at any point.
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users/access_rights
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users/companies
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users/portal
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users/delete_account
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21
content/applications/general/users/delete_account.rst
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21
content/applications/general/users/delete_account.rst
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@ -0,0 +1,21 @@
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============================
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Deleting an Odoo.com Account
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============================
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To delete your Odoo.com account, access the delete option by clicking on the user icon. The delete
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option can be accessed by going to :menuselection:`My Account --> Edit Security Settings --> Delete
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Account`. It can also be accessed by going to https://www.odoo.com/my/home.
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.. danger::
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Deleting an Odoo account is irreversible. Take caution when performing this action as the
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Odoo.com account will not be retrievable.
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Upon clicking the :guilabel:`Delete Account` button, a pop-up window will appear, asking you to
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confirm the account deletion.
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.. image:: delete_account/delete-account.png
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:align: center
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:alt: Clicking on the Delete Account button will populate a window verifying the change.
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Confirm the deletion by entering the :guilabel:`password` and the :guilabel:`login` for the account
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being deleted. Click the :guilabel:`Delete Account` button to confirm the deletion.
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