[REF] marketing automation: move getting started
closes odoo/documentation#7658 Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
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:nosearch:
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:show-content:
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:hide-page-toc:
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:show-toc:
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====================
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Marketing Automation
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====================
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The Odoo *Marketing Automation* app automates a variety of marketing tasks by combining specific
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rules and filters to generate timed actions. Instead of manually having to build each stage of a
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||||
campaign (like a series of timed massmails), the *Marketing Automation* app allows marketers to
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build the entire campaign, and all of its stages, in one place---on one dashboard.
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.. seealso::
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- `Odoo Tutorials: Marketing <https://www.odoo.com/slides/marketing-27>`_
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`Odoo Tutorials: Marketing <https://www.odoo.com/slides/marketing-27>`_
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Campaign configuration
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======================
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To create a new automated marketing campaign, navigate to :menuselection:`Marketing Automation app
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--> New` to reveal a blank campaign form.
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.. image:: marketing_automation/blank-marketing-campaign-form.png
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:align: center
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:alt: A blank marketing automation campaign form in Odoo Marketing Automation application.
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After entering a name for the marketing campaign, configure the target audience in the remaining
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fields.
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A target audience can be configured by entering specific criteria for Odoo to use when determining
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to whom this marketing automation campaign should be sent.
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In the :guilabel:`Target` field, use the drop-down menu to choose which model the target audience
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filters should be based on (e.g. :guilabel:`Contact`, :guilabel:`Lead/Opportunity`,
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:guilabel:`Sales Order`, etc.).
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Select :guilabel:`Search More...` from the drop-down menu to reveal a :guilabel:`Search: Target`
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pop-up window containing all of the available targeting options.
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Once a :guilabel:`Target` is selected, there's a :guilabel:`Unicity based on` field. This field is
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used to avoid duplicates based on the model chosen in the :guilabel:`Target` field.
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.. example::
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If :guilabel:`Customers` is chosen as the :guilabel:`Target`, select :guilabel:`Email` in the
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:guilabel:`Unicity based on` field so Odoo only processes one record for each customer email
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address.
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Select :guilabel:`Search More...` from the :guilabel:`Unicity based on` drop-down menu to reveal all
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||||
available options in a pop-up window.
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Last on the campaign form is the :guilabel:`Filter` field. This is where more specific targeting
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options can be layered into the campaign to further narrow the number and type of recipients that
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||||
receive the marketing automation material.
|
||||
|
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If left alone, the :guilabel:`Filter` field reads: :guilabel:`Match all records`. That means Odoo
|
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uses the :guilabel:`Target` and :guilabel:`Unicity based on` fields to determine who the recipients
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will be. The number of recipients is represented beneath as :guilabel:`record(s)`.
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Campaign filter rules
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---------------------
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To add a more specific filter to a marketing automation campaign, click the :guilabel:`Add
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condition` button in the :guilabel:`Filter` field. Doing so reveals a series of other configurable
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filter rule fields.
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In the rule fields, customizable equations can be configured for Odoo to use when filtering who to
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include or exclude in this specific marketing campaign.
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.. image:: marketing_automation/filter-node-equation-fields.png
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:align: center
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:alt: How the filter rule equation fields look in Odoo Marketing Automation campaigns.
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.. note::
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:guilabel:`Records` refer to contacts in the system that fit the specified criteria for a
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campaign.
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Also, once :guilabel:`Add condition` is clicked, the ability to :guilabel:`Save as Favorite Filter`
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becomes available on the campaign form.
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There is also the option to match records with :guilabel:`all` or :guilabel:`any` of the rules
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configured in the :guilabel:`Filter` field.
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To choose either of those options, click :guilabel:`all` from the middle of the sentence
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":guilabel:`Match records with all of the following rules`" to reveal a drop-down menu with those
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||||
options.
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.. image:: marketing_automation/match-all-any-rules-drop-down.png
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:align: center
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:alt: Match records with all or any of the rules in Filter field for marketing campaigns.
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When the first field of the rule equation is clicked, a nested drop-down menu of options appears on
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the screen where specific criteria is chosen based on needs of the campaign.
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||||
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The remaining fields on the rule equation further define the criteria, which is used to determine
|
||||
which records in the database to include or exclude in the execution of the campaign.
|
||||
|
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To add another rule, either click the :guilabel:`➕ (plus sign)` icon to the right of the filtering
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rule, or click :guilabel:`New Rule` beneath the rule equation fields. When either are clicked, a new
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series of rule fields appears.
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To add a branch of multiple rules at the same time, click the :guilabel:`branch` icon, located to
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the right of the :guilabel:`➕ (plus sign)` icon. When clicked, two additional sub-rule equation
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fields appear beneath the initial rule.
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||||
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.. image:: marketing_automation/rule-branch-filter-sample.png
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:align: center
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:alt: Sample of how the rule branches look in the filter section of a marketing campaign.
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There is also the option to have the filter apply to :guilabel:`any` or :guilabel:`all` of the
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configured branch rules.
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For further information on marketing automation campaign filter configuration, refer to the
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:doc:`marketing_automation/target_audience` documentation.
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.. seealso::
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- :doc:`marketing_automation/target_audience`
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- :doc:`marketing_automation/workflow_activities`
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- :doc:`marketing_automation/testing_running`
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- :doc:`marketing_automation/understanding_metrics`
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.. toctree::
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:titlesonly:
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marketing_automation/getting_started
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marketing_automation/advanced
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marketing_automation/target_audience
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marketing_automation/workflow_activities
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marketing_automation/testing_running
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marketing_automation/understanding_metrics
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|
@ -1,10 +0,0 @@
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:nosearch:
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========
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Advanced
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========
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.. toctree::
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:titlesonly:
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advanced/understanding_metrics
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@ -1,13 +0,0 @@
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:nosearch:
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===============
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Getting Started
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===============
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.. toctree::
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:titlesonly:
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getting_started/first_campaign
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getting_started/target_audience
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getting_started/workflow_activities
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getting_started/testing_running
|
@ -1,110 +0,0 @@
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==============================
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Marketing automation campaigns
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||||
==============================
|
||||
|
||||
The Odoo *Marketing Automation* app automates a variety of marketing tasks by combining specific
|
||||
rules and filters to generate timed actions. Instead of manually having to build each stage of a
|
||||
campaign (like a series of timed massmails), the *Marketing Automation* app allows marketers to
|
||||
build the entire campaign, and all of its stages, in one place---on one dashboard.
|
||||
|
||||
Campaign configuration
|
||||
======================
|
||||
|
||||
To create a new automated marketing campaign, navigate to :menuselection:`Marketing Automation app
|
||||
--> New` to reveal a blank campaign form.
|
||||
|
||||
.. image:: first_campaign/blank-marketing-campaign-form.png
|
||||
:align: center
|
||||
:alt: A blank marketing automation campaign form in Odoo Marketing Automation application.
|
||||
|
||||
After entering a name for the marketing campaign, configure the target audience in the remaining
|
||||
fields.
|
||||
|
||||
A target audience can be configured by entering specific criteria for Odoo to use when determining
|
||||
to whom this marketing automation campaign should be sent.
|
||||
|
||||
In the :guilabel:`Target` field, use the drop-down menu to choose which model the target audience
|
||||
filters should be based on (e.g. :guilabel:`Contact`, :guilabel:`Lead/Opportunity`,
|
||||
:guilabel:`Sales Order`, etc.).
|
||||
|
||||
Select :guilabel:`Search More...` from the drop-down menu to reveal a :guilabel:`Search: Target`
|
||||
pop-up window containing all of the available targeting options.
|
||||
|
||||
Once a :guilabel:`Target` is selected, there's a :guilabel:`Unicity based on` field. This field is
|
||||
used to avoid duplicates based on the model chosen in the :guilabel:`Target` field.
|
||||
|
||||
.. example::
|
||||
If :guilabel:`Customers` is chosen as the :guilabel:`Target`, select :guilabel:`Email` in the
|
||||
:guilabel:`Unicity based on` field so Odoo only processes one record for each customer email
|
||||
address.
|
||||
|
||||
Select :guilabel:`Search More...` from the :guilabel:`Unicity based on` drop-down menu to reveal all
|
||||
available options in a pop-up window.
|
||||
|
||||
Last on the campaign form is the :guilabel:`Filter` field. This is where more specific targeting
|
||||
options can be layered into the campaign to further narrow the number and type of recipients that
|
||||
receive the marketing automation material.
|
||||
|
||||
If left alone, the :guilabel:`Filter` field reads: :guilabel:`Match all records`. That means Odoo
|
||||
uses the :guilabel:`Target` and :guilabel:`Unicity based on` fields to determine who the recipients
|
||||
will be. The number of recipients is represented beneath as :guilabel:`record(s)`.
|
||||
|
||||
Campaign filter rules
|
||||
---------------------
|
||||
|
||||
To add a more specific filter to a marketing automation campaign, click the :guilabel:`Add
|
||||
condition` button in the :guilabel:`Filter` field. Doing so reveals a series of other configurable
|
||||
filter rule fields.
|
||||
|
||||
In the rule fields, customizable equations can be configured for Odoo to use when filtering who to
|
||||
include or exclude in this specific marketing campaign.
|
||||
|
||||
.. image:: first_campaign/filter-node-equation-fields.png
|
||||
:align: center
|
||||
:alt: How the filter rule equation fields look in Odoo Marketing Automation campaigns.
|
||||
|
||||
.. note::
|
||||
:guilabel:`Records` refer to contacts in the system that fit the specified criteria for a
|
||||
campaign.
|
||||
|
||||
Also, once :guilabel:`Add condition` is clicked, the ability to :guilabel:`Save as Favorite Filter`
|
||||
becomes available on the campaign form.
|
||||
|
||||
There is also the option to match records with :guilabel:`all` or :guilabel:`any` of the rules
|
||||
configured in the :guilabel:`Filter` field.
|
||||
|
||||
To choose either of those options, click :guilabel:`all` from the middle of the sentence
|
||||
":guilabel:`Match records with all of the following rules`" to reveal a drop-down menu with those
|
||||
options.
|
||||
|
||||
.. image:: first_campaign/match-all-any-rules-drop-down.png
|
||||
:align: center
|
||||
:alt: Match records with all or any of the rules in Filter field for marketing campaigns.
|
||||
|
||||
When the first field of the rule equation is clicked, a nested drop-down menu of options appears on
|
||||
the screen where specific criteria is chosen based on needs of the campaign.
|
||||
|
||||
The remaining fields on the rule equation further define the criteria, which is used to determine
|
||||
which records in the database to include or exclude in the execution of the campaign.
|
||||
|
||||
To add another rule, either click the :guilabel:`➕ (plus sign)` icon to the right of the filtering
|
||||
rule, or click :guilabel:`New Rule` beneath the rule equation fields. When either are clicked, a new
|
||||
series of rule fields appears.
|
||||
|
||||
To add a branch of multiple rules at the same time, click the :guilabel:`branch` icon, located to
|
||||
the right of the :guilabel:`➕ (plus sign)` icon. When clicked, two additional sub-rule equation
|
||||
fields appear beneath the initial rule.
|
||||
|
||||
.. image:: first_campaign/rule-branch-filter-sample.png
|
||||
:align: center
|
||||
:alt: Sample of how the rule branches look in the filter section of a marketing campaign.
|
||||
|
||||
There is also the option to have the filter apply to :guilabel:`any` or :guilabel:`all` of the
|
||||
configured branch rules.
|
||||
|
||||
For further information on marketing automation campaign filter configuration, refer to :doc:`this
|
||||
documentation page <target_audience>`.
|
||||
|
||||
.. seealso::
|
||||
- :doc:`workflow_activities`
|
||||
- :doc:`testing_running`
|
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@ -13,8 +13,8 @@ To test a marketing campaign, open the :menuselection:`Marketing Automation app`
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desired campaign to test, which reveals the campaign's detail form.
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On the campaign detail form, make sure the campaign already has activities configured in the
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workflow (or build a campaign by following the directions on :doc:`this documentation
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</applications/marketing/marketing_automation/getting_started/workflow_activities>`).
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workflow (or build a campaign by following the directions on :doc:`workflow_activities`
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documentation).
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.. note::
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Testing marketing automation campaigns is meant to be performed in the production version of the
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@ -148,6 +148,6 @@ the upper-right corner of the campaign detail form.
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:alt: Marketing campaign's stopped status on a campaign detail form in Odoo Marketing Automation.
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.. seealso::
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- :doc:`first_campaign`
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- :doc:`Campaign configuration <../marketing_automation>`
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- :doc:`target_audience`
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- :doc:`workflow_activities`
|
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@ -18,10 +18,9 @@ that have been :guilabel:`Clicked`, and more.
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:align: center
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:alt: An activity block in the workflow section with useful analytical data in Odoo.
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To the left of the activity block, the configured :doc:`trigger time
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<../getting_started/workflow_activities>` is displayed as a duration (either :guilabel:`Hours`,
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:guilabel:`Days`, :guilabel:`Weeks`, or :guilabel:`Months`) if it corresponds to period after the
|
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workflow begins.
|
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To the left of the activity block, the configured :doc:`trigger time <workflow_activities>` is
|
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displayed as a duration (either :guilabel:`Hours`, :guilabel:`Days`, :guilabel:`Weeks`, or
|
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:guilabel:`Months`) if it corresponds to period after the workflow begins.
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.. note::
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If the trigger time is dependent on another activity or triggering action (e.g. :guilabel:`Mail:
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@ -48,7 +47,7 @@ activity, in which that activity can be modified. Click the :guilabel:`Delete` b
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delete that specific activity from the workflow.
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.. seealso::
|
||||
:doc:`/applications/marketing/marketing_automation/getting_started/workflow_activities`
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:doc:`workflow_activities`
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Activity graph tab
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------------------
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@ -11,3 +11,13 @@ applications/inventory_and_mrp/inventory/warehouses_storage/advanced_operations_
|
||||
applications/inventory_and_mrp/inventory/warehouses_storage/advanced_operations_warehouse/least_packages.rst applications/inventory_and_mrp/inventory/warehouses_storage/removal_strategies/least_packages.rst # advanced_operations_warehouse/* --> removal_strategies/*
|
||||
applications/inventory_and_mrp/inventory/warehouses_storage/advanced_operations_warehouse/lifo.rst applications/inventory_and_mrp/inventory/warehouses_storage/removal_strategies/lifo.rst # advanced_operations_warehouse/* --> removal_strategies/*
|
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applications/inventory_and_mrp/inventory/warehouses_storage/advanced_operations_warehouse/removal.rst applications/inventory_and_mrp/inventory/warehouses_storage/removal_strategies.rst # advanced_operations_warehouse/removal --> warehouses_storage/removal_strategies
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|
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# applications/marketing
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applications/marketing/marketing_automation/getting_started.rst applications/marketing/marketing_automation.rst # getting_started --> marketing_automation
|
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applications/marketing/marketing_automation/advanced.rst applications/marketing/marketing_automation.rst # advanced --> marketing_automation
|
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applications/marketing/marketing_automation/advanced/understanding_metrics.rst applications/marketing/marketing_automation/understanding_metrics.rst # advanced/* --> marketing_automation/*
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applications/marketing/marketing_automation/getting_started/first_campaign.rst applications/marketing/marketing_automation.rst # getting_started/first_campaign --> marketing_automation
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||||
applications/marketing/marketing_automation/getting_started/target_audience.rst applications/marketing/marketing_automation/target_audience.rst # getting_started/* --> marketing_automation/*
|
||||
applications/marketing/marketing_automation/getting_started/testing_running.rst applications/marketing/marketing_automation/testing_running.rst # getting_started/* --> marketing_automation/*
|
||||
applications/marketing/marketing_automation/getting_started/workflow_activities.rst applications/marketing/marketing_automation/workflow_activities.rst # getting_started/* --> marketing_automation/*
|