diff --git a/content/applications/sales/crm/acquire_leads/generate_from_email.rst b/content/applications/sales/crm/acquire_leads/generate_from_email.rst index 20c6523d9..8a6f62a8d 100644 --- a/content/applications/sales/crm/acquire_leads/generate_from_email.rst +++ b/content/applications/sales/crm/acquire_leads/generate_from_email.rst @@ -1,20 +1,22 @@ -======================================== -Generate leads/opportunities from emails -======================================== +======================================= +Generating leads/opportunities by email +======================================= -Automating the lead/opportunity generation will considerably improve -your efficiency. By default, any email sent to -*sales@database\_domain.ext* will create an opportunity in the -pipeline of the default sales channel. +Automating the lead/opportunity generation will considerably improve your team's efficiency. +Utilizing email aliases and a contact form in your database can aid in that improvement. + + +By default, any email sent to *sales@database\_domain.ext* will create an opportunity in the +default sales channel's pipeline associated with that particular email. Configure email aliases ======================= -Each sales teams can have its own email alias, to generate -leads/opportunities automatically assigned to it. It is useful if you -manage several sales teams with specific business processes. You will -find the configuration of sales teams under +Each sales team can use its own email alias to filter generated leads/opportunities automatically +to their pipeline. This functionality can be useful if you manage several sales teams with +specific individual business processes. You will find Sales Team configurations under :menuselection:`Configuration --> Sales Teams`. -.. image:: media/generate_from_email01.png +.. image:: generate_from_email/sales-teams-configuration.png :align: center + :alt: Configuring Sales Teams diff --git a/content/applications/sales/crm/acquire_leads/generate_from_email/sales-teams-configuration.png b/content/applications/sales/crm/acquire_leads/generate_from_email/sales-teams-configuration.png new file mode 100644 index 000000000..8edd79d8c Binary files /dev/null and b/content/applications/sales/crm/acquire_leads/generate_from_email/sales-teams-configuration.png differ diff --git a/content/applications/sales/crm/acquire_leads/media/generate_from_email01.png b/content/applications/sales/crm/acquire_leads/media/generate_from_email01.png deleted file mode 100644 index 923533221..000000000 Binary files a/content/applications/sales/crm/acquire_leads/media/generate_from_email01.png and /dev/null differ