diff --git a/content/applications/finance/payment_providers/authorize.rst b/content/applications/finance/payment_providers/authorize.rst index 8a46b5ad2..b72d7d23a 100644 --- a/content/applications/finance/payment_providers/authorize.rst +++ b/content/applications/finance/payment_providers/authorize.rst @@ -28,12 +28,11 @@ To retrieve them, log into your Authorize.Net account, go to :menuselection:`Acc Key**. .. important:: - If you are trying Authorize.Net as a test, with a *sandbox account*, change the :guilabel:`State` - to :guilabel:`Test Mode`. We recommend doing this on a test Odoo database, rather than on your - main database. - If you set :guilabel:`Test Mode` on Odoo and use an authorize.net account instead of a - sandbox.authorize.net account, it results in the following error: *The merchant login ID or - password is invalid or the account is inactive*. + To test Authorize.Net with a *sandbox* account, change the :guilabel:`State` to :guilabel:`Test + Mode`. We recommend doing this on a test Odoo database, rather than on your main database. + + If you use the :guilabel:`Test Mode` with a regular account, it results in the following error: + *The merchant login ID or password is invalid or the account is inactive*. Configuration tab ----------------- @@ -41,98 +40,109 @@ Configuration tab Place a hold on a card ~~~~~~~~~~~~~~~~~~~~~~ -With Authorize.net, you can enable the :ref:`manual capture +With Authorize.Net, you can enable the :ref:`manual capture `. If enabled, the funds are reserved for 30 days on the customer's card, but not charged yet. .. warning:: - After **30 days**, the transaction is **voided automatically** by Authorize.net. + After **30 days**, the transaction is **voided automatically** by Authorize.Net. -Authorize.Net statement export -============================== +.. seealso:: + - :doc:`../payment_providers` -.. _excel-file-template: +Import an Authorize.Net statement +================================= + +Export from Authorize.Net +------------------------- + +.. _authorize-import-template: .. admonition:: Template - You can find the Excel import template `here. `_ + `Download the Excel import template `_ -To import a statement, log into your Authorize.Net account, and go to :menuselection:`Account --> -Statements --> eCheck.Net Settlement Statement`. Then, define an export range using an **opening** -and **closing** batch settlement. All transactions within the two batch settlements will be exported -to Odoo. Select all transactions within the desired range, and copy/paste them into the -:guilabel:`Report 1 Download` sheet of the :ref:`Excel sheet `. +To export a statement: + +- Log in to Authorize.Net. +- Go to :menuselection:`Account --> Statements --> eCheck.Net Settlement Statement`. +- Define an export range using an *opening* and *closing* batch settlement. All transactions within + the two batch settlements will be exported to Odoo. +- Select all transactions within the desired range, copy them, and paste them into the + :guilabel:`Report 1 Download` sheet of the :ref:`Excel import template + `. .. image:: authorize/authorize-report1.png - :align: center - :alt: Select all transactions for the desired range on Authorize.net, and copy them into - 'report1' of the Excel template. + :alt: Selecting Authorize.Net transactions to import .. example:: + .. image:: authorize/authorize-settlement-batch.png :align: center - :alt: Settlement batch of the an Authorize.Net statement + :alt: Settlement batch of an Authorize.Net statement In this case, the first batch (01/01/2021) of the year belongs to the settlement of 12/31/2020, so the **opening** settlement is from 12/31/2020. -Once you have pasted the data into the :guilabel:`Report 1 Download` sheet, go to -:menuselection:`Authorize.net --> Transaction Search --> Search for a Transaction`, enter the -previously used range of batch settlement dates, and click :guilabel:`Search`. +Once the data is in the :guilabel:`Report 1 Download` sheet: -When the list has been generated, click :guilabel:`Download to File`. In the pop-up window, select -:guilabel:`Expanded Fields with CAVV Response/Comma Separated`, enable :guilabel:`Include Column -Headings`, and click :guilabel:`Submit`. Open the text file, select :guilabel:`All`, copy the data -and paste it into the :guilabel:`Report 2 Download` sheet of the Excel file. - -Transit lines are automatically filled in and updated in the :guilabel:`transit for report 1` and -:guilabel:`transit for report 2` sheets of the Excel file. Make sure all entries are present, and if -not, copy the **formula** from previously filled-in lines of the :guilabel:`transit for report 1` or -:guilabel:`2` and paste it into the empty lines. +- Go to the :guilabel:`Transaction Search` tab on Authorize.Net. +- Under the :guilabel:`Settlement Date` section, select the previously used range of batch + settlement dates in the :guilabel:`From:` and :guilabel:`To:` fields and click :guilabel:`Search`. +- When the list has been generated, click :guilabel:`Download to File`. +- In the pop-up window, select :guilabel:`Expanded Fields with CAVV Response/Comma Separated`, + enable :guilabel:`Include Column Headings`, and click :guilabel:`Submit`. +- Open the text file, select :guilabel:`All`, copy the data, and paste it into the :guilabel:`Report + 2 Download` sheet of the :ref:`Excel import template `. +- Transit lines are automatically filled in and updated in the :guilabel:`transit for report 1` and + :guilabel:`transit for report 2` sheets of the :ref:`Excel import template + `. Make sure all entries are present, and **if not**, copy the formula + from previously filled-in lines of the :guilabel:`transit for report 1` or :guilabel:`2` sheets + and paste it into the empty lines. .. important:: - To get the correct closing balance, do *not* remove any line from the Excel sheets. + To get the correct closing balance, **do not remove** any line from the Excel sheets. Import into Odoo ---------------- -To import the data into Odoo, open the Excel file, copy the data from the :guilabel:`transit for -report 2` sheet and **paste special** only the **values** in the :guilabel:`Odoo Import to CSV` -sheet. Then, look for *blue* cells in the :guilabel:`Odoo Import to CSV` sheet. These are -**chargeback** entries without any **reference** number. As they cannot be imported as such, go to -:menuselection:`Authorize.Net --> Account --> Statements --> eCheck.Net Settlement Statement`, look -for :guilabel:`Charge Transaction/Chargeback`, and click it. Copy the **invoice description**, paste -it into the :guilabel:`Label` cell of the :guilabel:`Odoo Import to CSV` sheet, and add -"**Chargeback /**" before the description. If you have multiple invoices, add a line into the Excel -sheet for each invoice and copy/paste the description into each respective :guilabel:`Label` line. +To import the data into Odoo: + +- Open the :ref:`Excel import template `. +- Copy the data from the :guilabel:`transit for report 2` sheet and use *paste special* to only + paste the values in the :guilabel:`Odoo Import to CSV` sheet. +- Look for *blue* cells in the :guilabel:`Odoo Import to CSV` sheet. These are chargeback entries + without any reference number. As they cannot be imported as such, go to + :menuselection:`Authorize.Net --> Account --> Statements --> eCheck.Net Settlement Statement`. +- Look for :guilabel:`Charge Transaction/Chargeback`, and click it. +- Copy the invoice description, paste it into the :guilabel:`Label` cell of the :guilabel:`Odoo + Import to CSV` sheet, and add `Chargeback /` before the description. +- If there are multiple invoices, add a line into the :ref:`Excel import template + ` for each invoice and copy/paste the description into each respective + :guilabel:`Label` line. .. note:: - For combined **chargeback/returns** in the payouts, you need to create a new line in the Excel - file for each invoice. + For **combined chargeback/returns** in the payouts, create a new line in the :ref:`Excel import + template ` for each invoice. .. example:: + .. image:: authorize/authorize-chargeback-desc.png - :align: center :alt: Chargeback description -Next, delete **zero transaction** and **void transaction** line items, and change the **format** of -the :guilabel:`Amount` column in the :guilabel:`Odoo Import to CSV` sheet to **Number**. Go back to -:menuselection:`eCheck.Net Settlement Statement --> Search for a Transaction` and search again for -the previously used batch settlements dates. Verify that the batch settlement dates on -**eCheck.Net** match the related payments' dates found in the :guilabel:`Date` column of the -:guilabel:`Odoo Import to CSV`. If it does not match, replace the date with the one from -**eCheck.Net**. Sort the column by *date*, and make sure the format is `MM/DD/YYYY`. Finally, copy -the data (column headings included) from the :guilabel:`Odoo Import to CSV` sheet, paste into a new -Excel file of your choice, and save it as .CSV format. - -Open your Accounting app, go to :menuselection:`Configuration --> Journals`, tick the -:guilabel:`Authorize.Net` box, and click :menuselection:`Favorites --> Import records --> Load -file`. Select the file saved as .CSV, and upload it into Odoo. +- Next, delete *zero transaction* and *void transaction* line items, and change the format + of the :guilabel:`Amount` column in the :guilabel:`Odoo Import to CSV` sheet to *Number*. +- Go back to :menuselection:`eCheck.Net Settlement Statement --> Search for a Transaction` and + search again for the previously used batch settlements dates. +- Verify that the batch settlement dates on eCheck.Net match the related payments' dates found in + the :guilabel:`Date` column of the :guilabel:`Odoo Import to CSV`. +- If it does not match, replace the date with the one from eCheck.Net. Sort the column by *date*, + and make sure the format is `MM/DD/YYYY`. +- Copy the data - column headings included - from the :guilabel:`Odoo Import to CSV` sheet, paste + it into a new Excel file, and save it using the CSV format. +- Open the Accounting app, go to :menuselection:`Configuration --> Journals`, tick the + :guilabel:`Authorize.Net` box, and click :menuselection:`Favorites --> Import records --> Load + file`. Select the CSV file and upload it into Odoo. .. tip:: - List of eCheck.Net `return codes. `_ - -.. seealso:: - - `Authorize.Net: Getting Started Guide - `_ - - :doc:`../payment_providers` + List of `eCheck.Net return codes `_