diff --git a/getting_started/documentation.rst b/getting_started/documentation.rst index 9ef94937e..e360a9c99 100644 --- a/getting_started/documentation.rst +++ b/getting_started/documentation.rst @@ -88,72 +88,75 @@ you through all the steps. But you can also: What do we expect from you? =========================== -We used to deploy full featured projects within 25 to 250 hours of +We are used to deploying fully featured projects within 25 to 250 hours of services, which is much faster than any other ERP vendor on the market. -Most projects are completed between 1 and 4 calendar months. +Most projects are completed between 1 to 9 calendar months. But what really **differentiates between a successful implementation and -a slow one, is you, the customer!** From our experience, here is what -leads to a successful project. +a slow one, is you, the customer!** From our experience, when our customer +is engaged and proactive the implementation is smooth. Your internal implementation manager ------------------------------------ -We will ask you for a single point of contact within your company work -on the project with our project manager. To be efficient, this person -must: +We ask that you maintain a single point of contact within your company to +work with our project manager on your Odoo Implementation. This is to ensure +efficiency and a single knowledge base in your company. +Additionally, this person must: - **be available at least 2 full days a week** for the project, - otherwise you will slow down the implementation. More is better, - the fastest implementations have a full time project manager. + otherwise you risk slowing down your implementation. More is better with + the fastest implementations having a full time project manager. - **have authority to take decisions** on their own. Odoo usually - transforms all departments of companies for the better. In such a - project, you have a lot of decisions to take on small details. If - there is too much back and forth between several decision makers, - it could potentially seriously slow things down. + transforms all departments within a company for the better. There + can be many small details that need quick turn arounds for answers and + if there is too much back and forth between several internal decision + makers within your company it could potentially seriously slow everything down. -- **have the leadership** to train and enforce policies at most - departments. This person must have the support, or be part, of - the top management. +- **have the leadership** to train and enforce policies internally with full support + from all departments and top management, or be part of top management. -Integrate 95% of your business, not 100% +Integrate 90% of your business, not 100% ---------------------------------------- You probably chose Odoo because no other software allows for such a high -level of automation, feature coverage and integration. But **don't be an -extremist in that direction.** +level of automation, feature coverage, and integration. But **don't be an +extremist.** -Customizations cost you money, are more complex to maintain, add risks -to the implementation and can cause issues with upgrades. +Customizations cost you time, money, are more complex to maintain, add risks +to the implementation, and can cause issues with upgrades. -Standard Odoo can probably cover 95% of your business. Be flexible on -the remaining 5%, otherwise that 5% will cost you twice the original -project price. One always underestimates the hidden costs of -customization. +Standard Odoo can probably cover 90% of your business processes and requirements. +Be flexible on the remaining 10%, otherwise that 10% will cost you twice the original +project price. One always underestimates the hidden costs of customization. - **Do it the Odoo way, not yours.** Be flexible, use Odoo the way it was designed. Learn how it works and don't try to replicate the way your old system(s) works. -- **The project first, customizations second.** If you really want - customizations, phase them in at the end of the project, ideally - after going into production. Once a customer starts using Odoo, - they usually drop about 60% of their customization requests as - they learn to do it the out of the box Odoo way. It is more - important to have all your business processes working than - customizing a screen to add fields or automate a few e-mails. +- **The project first, customizations second.** If you really want to + customize Odoo, phase it towards the end of the project, ideally + after having been in production for several months. Once a customer + starts using Odoo, they usually drop about 60% of their customization + requests as they learn to perform their work flows out of the box, or + the Odoo way. It is more important to have all your business processes + working than customizing a screen to add a few fields here and there + or automating a few e-mails. -Our project managers are trained to help you make the right decision and +Our project managers are trained to help you make the right decisions and measure the tradeoffs involved but it is much easier if you are aligned -with them on the objectives. +with them on the objectives. Some processes may take more time than your +previous system(s), however you need to weigh that increase in time with +other decreases in time for other processes. If the net time spent is +decreased with your move to Odoo than you are already ahead. Invest time in learning Odoo ---------------------------- -Start your free trial. Play with the system. The more comfortable you -are with Odoo, the better your decisions will be and the training phase -will be that much easier. +Start your free trial and play with the system. The more comfortable you +are with navigating Odoo, the better your decisions will be and the quicker +and easier your training phases will be. Nothing replaces playing with the software, but here are some extra resources: