[IMP] sales: subscription follow-up alerts add block

closes odoo/documentation#8878

Signed-off-by: Samuel Lieber (sali) <sali@odoo.com>
Signed-off-by: Timothy Kukulka (tiku) <tiku@odoo.com>
This commit is contained in:
tiku-odoo 2024-04-17 20:49:53 +00:00
parent ca1d8adf7e
commit 388253665e

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@ -51,9 +51,14 @@ customers, by email, after one month of subscription. To do so, go to :menuselec
*Trigger date* and *Delay after trigger* need to be specified. And because the *Send an email
to the customer* action was adopted, an *Email template* can be chosen.
As a result, this alert will send a rating survey after one month, to the customers who have
purchased that specific product. The survey will appear in the chatter of your respective
subscription.
.. note::
Sending a SMS text message in Odoo requires In-App Purchase (IAP) credit or tokens. For more
information on :abbr:`IAP (In-App Purchase)`, visit
:doc:`../../essentials/in_app_purchase`. For more information on sending SMS messages,
visit :doc:`../../marketing/sms_marketing/essentials/sms_essentials`.
As a result, this alert sends a rating survey after one month, to the customers who have purchased
that specific product. The survey appears in the chatter of your respective subscription.
.. image:: automatic_alerts/rating-satisfaction-survey.png
:align: center
@ -80,6 +85,7 @@ retention rates very high.
adapt them to your own needs.
.. seealso::
- :doc:`../subscriptions`
- :doc:`plans`
- :doc:`products`
- :doc:`../subscriptions`
- :doc:`plans`
- :doc:`products`
- :doc:`../../essentials/in_app_purchase`