[IMP] sales: subscription follow-up alerts add block
closes odoo/documentation#8878 Signed-off-by: Samuel Lieber (sali) <sali@odoo.com> Signed-off-by: Timothy Kukulka (tiku) <tiku@odoo.com>
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@ -51,9 +51,14 @@ customers, by email, after one month of subscription. To do so, go to :menuselec
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*Trigger date* and *Delay after trigger* need to be specified. And because the *Send an email
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*Trigger date* and *Delay after trigger* need to be specified. And because the *Send an email
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to the customer* action was adopted, an *Email template* can be chosen.
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to the customer* action was adopted, an *Email template* can be chosen.
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As a result, this alert will send a rating survey after one month, to the customers who have
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.. note::
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purchased that specific product. The survey will appear in the chatter of your respective
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Sending a SMS text message in Odoo requires In-App Purchase (IAP) credit or tokens. For more
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subscription.
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information on :abbr:`IAP (In-App Purchase)`, visit
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:doc:`../../essentials/in_app_purchase`. For more information on sending SMS messages,
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visit :doc:`../../marketing/sms_marketing/essentials/sms_essentials`.
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As a result, this alert sends a rating survey after one month, to the customers who have purchased
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that specific product. The survey appears in the chatter of your respective subscription.
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.. image:: automatic_alerts/rating-satisfaction-survey.png
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.. image:: automatic_alerts/rating-satisfaction-survey.png
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:align: center
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:align: center
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@ -83,3 +88,4 @@ retention rates very high.
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- :doc:`../subscriptions`
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- :doc:`../subscriptions`
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- :doc:`plans`
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- :doc:`plans`
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- :doc:`products`
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- :doc:`products`
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- :doc:`../../essentials/in_app_purchase`
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