diff --git a/legal/terms/online.rst b/legal/terms/online.rst index 13db514a4..952fc5b99 100644 --- a/legal/terms/online.rst +++ b/legal/terms/online.rst @@ -96,9 +96,9 @@ unlimited number of tickets for bugs and functional questions: how to use and configure Odoo for your specific needs. This support service does not include support to customize Odoo, develop new -modules, or perform specific actions on your own database on your behalf. (e.g. -recording data for you) Those services can be offered in extra through our -Success Pack service offer. +modules, or perform specific actions on your database on your behalf. (e.g. +recording data, or configuring the system for you) Those services can be +offered in extra through our Success Pack service offer. Support Service +++++++++++++++ @@ -352,8 +352,10 @@ list price, the per-User charges will increase by up to 7% per year. .. FIXME: should we really fix the price in the contract? The additional charge for the Upgrade, Support and Bugfix Service for custom -modules developed by Odoo SA is 4 EUR (€) / month per hour of development of -these custom features. +modules developed by Odoo SA is a recurring price depending on the number of +hours done to develop these custom features: +- 4 EUR / month per hour of development in European contries +- 5 USD / month per hour of development in other countries In case the modules are not developed by Odoo SA, Odoo SA reserves the right to reject an upgrade request for third-party modules under the above conditions if