[IMP] marketing automation: content improvements

closes odoo/documentation#12060

X-original-commit: 8f1d5d428c
Signed-off-by: Samuel Lieber (sali) <sali@odoo.com>
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samueljlieber 2025-02-12 20:40:07 +00:00
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Marketing Automation
====================
The Odoo *Marketing Automation* application enables users to create dynamic campaigns with actions
that automatically occur within a defined duration, such as sending a series of timed mass emails or
Use the Odoo **Marketing Automation** application to create dynamic campaigns with actions that
automatically occur within a defined duration, such as sending a series of timed mass emails or
engaging with leads based on their interactions with marketing campaigns.
While the application is designed to be user-friendly for quickly creating, launching, and reviewing
While the application is designed to be user-friendly for creating, launching, and reviewing
marketing campaigns, it also provides advanced features to automate repetitive tasks throughout the
database.
@ -43,19 +43,15 @@ with a :ref:`campaign template <marketing_automation/campaign-templates>`.
Configuration
=============
To install the *Marketing Automation* application, navigate to the :menuselection:`Apps application`
and search for `Marketing Automation`.
In the list of results, click the :guilabel:`Activate` button on the :guilabel:`Marketing
Automation` application to install it.
To begin, make sure the **Marketing Automation** application is :ref:`installed <general/install>`.
.. important::
Installing the *Marketing Automation* application also installs the :doc:`Email Marketing
<email_marketing>` app, as most features of Odoo *Marketing Automation* are dependent on that
Installing the **Marketing Automation** application also installs the :doc:`Email Marketing
<email_marketing>` app, as most features of Odoo **Marketing Automation** are dependent on that
specific application.
Additionally, install the :doc:`CRM <../sales/crm>` and :doc:`SMS Marketing <sms_marketing>`
applications to access *all* of the features available in *Marketing Automation*.
applications to access *all* of the features available in **Marketing Automation**.
The following documentation assumes that all three of these dependent applications are installed
on the database.
@ -71,9 +67,8 @@ audience, based on predefined filters, triggers, and durations of activities.
A new campaign can be created from scratch or from a :ref:`template
<marketing_automation/campaign-templates>`.
To create a campaign, navigate to the :menuselection:`Marketing Automation` application, from the
main Odoo dashboard, to open the :guilabel:`Campaigns` dashboard. From here, click the
:guilabel:`New` button to reveal a new campaign form.
To create a campaign, navigate to the :menuselection:`Marketing Automation` application and click
the :guilabel:`New` button to reveal a new campaign form.
.. _marketing_automation/campaign-templates:
@ -89,22 +84,21 @@ To get started with a template, navigate to the :menuselection:`Marketing Automa
from the main Odoo dashboard, to open the :guilabel:`Campaigns` dashboard, which displays six
:doc:`campaign template <marketing_automation/campaign_templates>` cards:
- | :guilabel:`🏷️ Tag Hot Contacts`
- | :icon:`fa-tag` :guilabel:`Tag Hot Contacts`
| :guilabel:`Send a welcome email to contacts and tag them if they click it.`
- | :guilabel:`✌️ Welcome Flow`
- | :icon:`fa-hand-peace-o` :guilabel:`Welcome Flow`
| :guilabel:`Send a welcome email to new subscribers, remove the address that bounced.`
- | :icon:`fa-check-square` :doc:`Double Opt-in
<marketing_automation/campaign_templates/double_optin>`
| :guilabel:`Send an email to new recipients to confirm their consent.`
- | :guilabel:`🔍 Commercial prospection`
- | :icon:`fa-search` :guilabel:`Commercial prospection`
| :guilabel:`Send a free catalog and follow-up according to reactions.`
- | :guilabel:`📞 Schedule Calls`
- | :icon:`fa-phone` :guilabel:`Schedule Calls`
| :guilabel:`If a lead is created for existing contact, schedule a call with their salesperson.`
- | :guilabel:`⭐️ Prioritize Hot leads`
- | :icon:`fa-star` :guilabel:`Prioritize Hot leads`
| :guilabel:`Send an email to new leads and assign them a high priority if they open it.`
.. image:: marketing_automation/campaigns-dashboard.png
:align: center
:alt: Six campaign template cards on the Campaigns dashboard of the Marketing Automation app.
These templates are designed to be used as starting points for creating new campaigns. Click one of
@ -112,8 +106,7 @@ the template cards to open the campaign form.
.. tip::
To display the campaign template cards again after a campaign has been created, type the name of
a campaign that does **not** exist in the database into the :guilabel:`Search...` bar, then press
:kbd:`Enter`.
a campaign that does **not** exist in the database into the search bar, then press :kbd:`Enter`.
For example, searching for `empty` displays the campaign template cards again, as long as there
is not a campaign with the name "empty" in the database.