diff --git a/inventory/shipping/operation/cancel.rst b/inventory/shipping/operation/cancel.rst index 3bff272c8..d7fca2104 100644 --- a/inventory/shipping/operation/cancel.rst +++ b/inventory/shipping/operation/cancel.rst @@ -1,3 +1,51 @@ ============================================== How to cancel a shipping request to a shipper? -============================================== \ No newline at end of file +============================================== + +Overview +======== + +Odoo can handle various delivery methods, including third party +shippers. Odoo will be linked with the transportation company tracking +system. + +It will allow you to manage the transport company, the real prices and +the destination. + +You can easily cancel the request made to the carrier system. + +How to cancel a shipping request? +================================= + +- If the delivery order is not **Validated**, then the request hasn’t been + made. You can choose to cancel the delivery or to change the + carrier. + +- If you have clicked on **Validate**, the request has been made and you + should have received the tracking number and the label. You can + still cancel the request. + Simply click on the **Cancel** button next to the **Carrier Tracking Ref**: + +.. image:: media/cancel01.png + :align: center + +You will now see that the shipment has been cancelled. + +.. image:: media/cancel02.png + :align: center + +You can now change the carrier if you wish. + +How to send a shipping request after cancelling one? +==================================================== + +After cancelling the shipping request, you can change the carrier you +want to use. Confirm it by clicking on the **Send to shipper** button. You +will get a new tracking number and a new label. + +.. image:: media/cancel03.png + :align: center + +.. seealso:: + * :doc:`invoicing` + * :doc:`multipack` \ No newline at end of file diff --git a/inventory/shipping/operation/media/cancel01.png b/inventory/shipping/operation/media/cancel01.png new file mode 100644 index 000000000..9032516d2 Binary files /dev/null and b/inventory/shipping/operation/media/cancel01.png differ diff --git a/inventory/shipping/operation/media/cancel02.png b/inventory/shipping/operation/media/cancel02.png new file mode 100644 index 000000000..77261c940 Binary files /dev/null and b/inventory/shipping/operation/media/cancel02.png differ diff --git a/inventory/shipping/operation/media/cancel03.png b/inventory/shipping/operation/media/cancel03.png new file mode 100644 index 000000000..5235c0a74 Binary files /dev/null and b/inventory/shipping/operation/media/cancel03.png differ