From 51323fba4419acaf3ac8c7a35ff3bb2f6e631191 Mon Sep 17 00:00:00 2001 From: XPL Date: Fri, 21 Jun 2024 11:23:23 +0200 Subject: [PATCH] [IMP] upgrade: remove ticket go-live mention The phrase is confusing and leads customers to contact support to carry out the upgrade for them. closes odoo/documentation#9880 Signed-off-by: Xavier Platteau (xpl) --- content/administration/upgrade.rst | 12 +++++------- 1 file changed, 5 insertions(+), 7 deletions(-) diff --git a/content/administration/upgrade.rst b/content/administration/upgrade.rst index 84091e51b..1244ed466 100644 --- a/content/administration/upgrade.rst +++ b/content/administration/upgrade.rst @@ -280,9 +280,7 @@ Upgrading the production database --------------------------------- Once the :ref:`tests ` are completed and you are confident that the upgraded -database can be used as your main database without any issues, it is time to plan the go-live day. It -can be planned in coordination with Odoo's upgrade support analysts, reachable via the `support page -`__. +database can be used as your main database without any issues, it is time to plan the go-live day. Your production database will be unavailable during its upgrade. Therefore, we recommend planning the upgrade at a time when the use of the database is minimal. @@ -293,11 +291,11 @@ still successful, especially if it takes a long time to finish. Fully rehearsing process the day before upgrading the production database is also recommended. .. important:: - - Going into production without first testing may lead to: + Going into production without first testing may lead to: - - Users failing to adjust to the changes and new features - - Business interruptions (e.g., no longer having the possibility to validate an action) - - Poor customer experience (e.g., an eCommerce website that does not work correctly) + - Users failing to adjust to the changes and new features + - Business interruptions (e.g., no longer having the possibility to validate an action) + - Poor customer experience (e.g., an eCommerce website that does not work correctly) The process of upgrading a production database is similar to upgrading a test database with a few exceptions.