From 55e0aab018add2f62613454f0f27cb5593411236 Mon Sep 17 00:00:00 2001 From: tiku-odoo Date: Fri, 15 Mar 2024 10:01:00 -0400 Subject: [PATCH] [IMP] email comms: feedback loop edit closes odoo/documentation#8281 X-original-commit: 2fad56f8414b898c9402ede070e18ea9bde4c238 Signed-off-by: Zachary Straub (zst) Signed-off-by: Timothy Kukulka (tiku) --- .../general/email_communication/email_servers.rst | 12 ++++++------ 1 file changed, 6 insertions(+), 6 deletions(-) diff --git a/content/applications/general/email_communication/email_servers.rst b/content/applications/general/email_communication/email_servers.rst index e5520a4ac..383af497e 100644 --- a/content/applications/general/email_communication/email_servers.rst +++ b/content/applications/general/email_communication/email_servers.rst @@ -284,8 +284,8 @@ in the *System Parameters*. To override the following defaults they need to be a The two system parameters are as follows: -- `mail.incoming.limit.period` (60 minutes by default) -- `mail.incoming.limit.alias` (5 by default) +- `mail.gateway.loop.minutes` (120 minutes by default) +- `mail.gateway.loop.threshold` (20 by default) Add these fields in Odoo by first enabling :ref:`developer mode `, and then navigating to :menuselection:`Settings --> Technical Menu --> Parameters --> System Parameters`. @@ -293,13 +293,13 @@ Change the value of these parameters, as needed. When an email is received in the Odoo database on the catchall email address or on any alias, Odoo looks at the mail received for the given period of time defined in the system parameter -`mail.incoming.limit.period`. If the received email was sent to an alias then Odoo will reference -the `mail.incoming.limit.alias` system parameter and determine the value as the number of records -this alias is allowed to create in the given period of time (value of `mail.incoming.limit.period`). +`mail.gateway.loop.minutes`. If the received email was sent to an alias then Odoo will reference the +`mail.gateway.loop.threshold` system parameter and determine the value as the number of records this +alias is allowed to create in the given period of time (value of `mail.gateway.loop.minutes`). In addition, when email is received to the catchall email address, Odoo will reference the emails received to the database during the set period of time (as stated by the value in the system -parameter: `mail.incoming.limit.period`). Odoo will then determine whether any of the emails +parameter: `mail.gateway.loop.minutes`). Odoo will then determine whether any of the emails received match that of the email(s) being received during the specified time-frame, and will prevent a feedback loop from occurring if a duplicate email is detected.