diff --git a/content/applications/sales/subscriptions/products.rst b/content/applications/sales/subscriptions/products.rst index ec05cdf6f..ed518d06f 100644 --- a/content/applications/sales/subscriptions/products.rst +++ b/content/applications/sales/subscriptions/products.rst @@ -67,6 +67,17 @@ Doing so reveals a blank product form, which can be configured and customized in The :guilabel:`Product Type` field is set to :guilabel:`Service` by default, as well. However, subscription products *can* be set to other types, if needed. +.. important:: + When creating a physical subscription product in the Odoo **Sales** application, the + :guilabel:`Invoicing Policy` must be set to :guilabel:`Ordered quantities`. + + Setting it to :guilabel:`Delivered quantities` causes issues with invoice creation, and disrupts + the subscription process. + + Similarly, when creating a physical subscription product in the Odoo **Subscriptions** + application, the :guilabel:`Invoicing Policy` must **not** be set to :guilabel:`Based on + Delivered Quantity (Manual)` for the same reasons. + .. image:: products/subscription-product-form.png :align: center :alt: A basic subscription product form in Odoo Subscriptions application.