diff --git a/content/applications/services/helpdesk/overview/receiving_tickets.rst b/content/applications/services/helpdesk/overview/receiving_tickets.rst
index 784dc3c07..0960476d8 100644
--- a/content/applications/services/helpdesk/overview/receiving_tickets.rst
+++ b/content/applications/services/helpdesk/overview/receiving_tickets.rst
@@ -189,7 +189,7 @@ invitation to continue the conversation.
 Edit the :guilabel:`Chat Input Placeholder` to change the text that appears in the box where
 visitors will type their replies.
 
-Change the :guilabel:`Livechat Button Color` and and the :guilabel:`Channel Header Color` by
+Change the :guilabel:`Livechat Button Color` and the :guilabel:`Channel Header Color` by
 clicking a color bubble to open the color selection window. Click the refresh icon to the right of
 the color bubbles to reset the colors to the default selection.