diff --git a/sales/ebay/setup.rst b/sales/ebay/setup.rst index 0aa03cbc2..16b6b6c9a 100644 --- a/sales/ebay/setup.rst +++ b/sales/ebay/setup.rst @@ -34,4 +34,24 @@ Once the page is reloaded, you need to synchronize information from eBay. Push on **Sync countries and currencies**, then you can fill in all the other fields. When all the fields are filled in, you can synchronize the categories and the -policies by clicking on the adequate buttons. \ No newline at end of file +policies by clicking on the adequate buttons. + +Using the updated synchronisation method +======================================== + +If you have a lot of products, the eBay API can sometimes refuse some synchronization +calls due to a time-based limit on the number of requests that eBay enforces. + +To fix this issue, a new implementation mechanism has been developped; however this +updated mechanism is disabled by default to avoid having the 2 systems running in +parallel in existing installations. + +To switch to the new synchronization mechanism: + +#. Enable the Developper Mode by going to :menuselection:`Settings --> Activate the developer mode` +#. Go to :menuselection:`Settings --> Technical --> Scheduled Actions` +#. Archive the old synchronization actions (both are named *Ebay: update product status*) +#. Activate the new synchronization actions (*Ebay: get new orders* which runs every 15min by default and *Ebay: synchronise stock (for 'get new orders' synchronisation)* which runs once a day per default) +#. Ensure that the **Next Execution Date** for both these actions are in the near future + +Starting with the next execution date, the new method will be used instead of the old one.