[I18N] *: export translations
closes odoo/documentation#5044
X-original-commit: 5765d66e8d
Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
This commit is contained in:
Martin Trigaux
parent
f2b9b93cd7
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@ -8,7 +8,7 @@ msgid ""
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msgstr ""
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"Project-Id-Version: Odoo saas-15.2\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2023-03-03 14:24+0000\n"
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"POT-Creation-Date: 2023-07-07 09:23+0000\n"
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"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
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"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
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"Language-Team: LANGUAGE <LL@li.org>\n"
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@ -153,28 +153,21 @@ msgstr ""
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msgid "It is mainly Odoo employees who develop new features for the codebase and write new content for the documentation. Be sure to discuss any idea for a new feature or page with the Odoo team so they can give you the green light before you begin working on it. Some features may already be in development on their side, and only approved features can be merged."
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msgstr ""
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#: ../../content/contributing/check_mergeability_status.rst:1
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#: ../../content/contributing/check_mergeability_status.rst:1
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#: ../../content/contributing/check_mergeability_status.rst:1
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#: ../../content/contributing/check_mergeability_status.rst:1
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#: ../../content/contributing/check_mergeability_status.rst:1
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#: ../../content/contributing/check_mergeability_status.rst:1
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msgid "At the bottom of the page, check the mergeability status and address any issues."
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msgstr ""
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#: ../../content/contributing/configure_git_authorship.rst:1
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#: ../../content/contributing/configure_git_authorship.rst:1
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#: ../../content/contributing/configure_git_authorship.rst:1
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msgid "Configure Git to identify yourself as the author of your future contributions. Enter the same email address you used to register on GitHub."
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msgstr ""
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#: ../../content/contributing/configure_github_account.rst:1
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#: ../../content/contributing/configure_github_account.rst:1
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#: ../../content/contributing/configure_github_account.rst:1
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msgid "`Generate a new SSH key and register it on your GitHub account <https://docs.github.com/en/authentication/connecting-to-github-with-ssh>`_."
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msgstr ""
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#: ../../content/contributing/create_github_account.rst:1
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#: ../../content/contributing/create_github_account.rst:1
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#: ../../content/contributing/create_github_account.rst:1
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msgid "First, you need to `create a GitHub account <https://github.com/join>`_. Odoo uses GitHub to manage the source code of its products, and this is where you will make your changes and submit them for review."
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@ -210,43 +203,37 @@ msgstr ""
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msgid "Go to `github.com/odoo/odoo <https://github.com/odoo/odoo>`_ and click on the :guilabel:`Fork` button in the top right corner to create a fork (:dfn:`your own copy`) of the repository on your account. Do the same with `github.com/odoo/enterprise <https://github.com/odoo/enterprise>`_ if you have access to it. This creates a copy of the codebase to which you can make changes without affecting the main codebase. Skip this step if you work at Odoo."
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msgstr ""
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#: ../../content/contributing/install_git.rst:1
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#: ../../content/contributing/install_git.rst:1
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#: ../../content/contributing/install_git.rst:1
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msgid "`Install Git <https://git-scm.com/book/en/v2/Getting-Started-Installing-Git>`_. It is a command-line (:dfn:`a text interface`) tool that allows tracking the history of changes made to a file and, more importantly, working on different versions of that file simultaneously. It means you do not need to worry about overwriting someone else’s pending work when making changes."
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msgstr ""
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#: ../../content/contributing/install_git.rst:6
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#: ../../content/contributing/install_git.rst:6
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#: ../../content/contributing/install_git.rst:6
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msgid "Verify that the installation directory of Git is included in your system's `PATH` variable."
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msgstr ""
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#: ../../content/contributing/install_git.rst:10
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#: ../../content/contributing/install_git.rst:10
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#: ../../content/contributing/documentation.rst:97
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#: ../../content/contributing/documentation.rst:124
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#: ../../content/contributing/documentation.rst:140
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#: ../../content/contributing/install_git.rst:10
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#: ../../content/contributing/install_git.rst:10
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msgid "Linux and macOS"
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msgstr ""
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#: ../../content/contributing/install_git.rst:12
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#: ../../content/contributing/install_git.rst:12
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#: ../../content/contributing/install_git.rst:12
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msgid "Follow the `guide to update the PATH variable on Linux and macOS <https://unix.stackexchange.com/a/26059>`_ with the installation path of Git (by default :file:`/usr/bin/git`)."
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msgstr ""
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#: ../../content/contributing/install_git.rst:16
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#: ../../content/contributing/install_git.rst:16
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#: ../../content/contributing/documentation.rst:104
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#: ../../content/contributing/documentation.rst:130
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#: ../../content/contributing/documentation.rst:146
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#: ../../content/contributing/install_git.rst:16
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#: ../../content/contributing/install_git.rst:16
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msgid "Windows"
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msgstr ""
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#: ../../content/contributing/install_git.rst:18
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#: ../../content/contributing/install_git.rst:18
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#: ../../content/contributing/install_git.rst:18
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msgid "Follow the `guide to update the PATH variable on Windows <https://www.howtogeek.com/118594/how-to-edit-your-system-path-for-easy-command-line-access/>`_ with the installation path of Git (by default :file:`C:\\\\Program Files\\\\Git`)."
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@ -268,129 +255,125 @@ msgstr ""
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msgid "In the command below, replace `<your_github_account>` with the name of the GitHub account on which you created the fork(s)."
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msgstr ""
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#: ../../content/contributing/development.rst:56
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#: ../../content/contributing/development.rst:57
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msgid "If you have access to `odoo/enterprise`, configure the related remote too."
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msgstr ""
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#: ../../content/contributing/development.rst:62
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#: ../../content/contributing/development.rst:64
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msgid "Link Git with odoo-dev"
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msgstr ""
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#: ../../content/contributing/development.rst:72
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#: ../../content/contributing/development.rst:76
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msgid "That's it! You are ready to :ref:`make your first contribution <contributing/development/first-contribution>`."
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msgstr ""
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#: ../../content/contributing/development.rst:79
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#: ../../content/contributing/development.rst:82
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#: ../../content/contributing/documentation.rst:158
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msgid "Make your first contribution"
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msgstr ""
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#: ../../content/contributing/development.rst:82
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#: ../../content/contributing/development.rst:85
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msgid "Odoo development can be challenging for beginners. We recommend you to be knowledgeable enough to code a small module before contributing. If that is not the case, take some time to go through the :doc:`developer tutorials </developer/howtos>` to fill in the gaps."
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msgstr ""
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#: ../../content/contributing/development.rst:85
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#: ../../content/contributing/development.rst:88
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#: ../../content/contributing/documentation.rst:204
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msgid "Some steps of this guide require to be comfortable with Git. Here are some `tutorials <https://www.atlassian.com/git/tutorials>`_ and an `interactive training <https://learngitbranching.js.org/>`_ if you are stuck at some point."
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msgstr ""
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#: ../../content/contributing/development.rst:89
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#: ../../content/contributing/development.rst:92
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msgid "Now that your environment is set up, you can start contributing to the codebase. In a terminal, navigate to the directory where you installed Odoo from sources and follow the guide below."
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msgstr ""
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#: ../../content/contributing/development.rst:92
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#: ../../content/contributing/development.rst:95
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msgid "Choose the version of Odoo to which you want to make changes. Keep in mind that contributions targeting an :doc:`unsupported version of Odoo </administration/maintain/supported_versions>` are not accepted. This guide assumes that the changes target Odoo 15.2, which corresponds to branch `saas-15.2`."
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msgstr ""
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#: ../../content/contributing/development.rst:96
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#: ../../content/contributing/development.rst:99
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#: ../../content/contributing/documentation.rst:216
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msgid "Create a new branch starting from branch saas-15.2. Prefix the branch name with the base branch: `saas-15.2-...`. If you work at Odoo, suffix the branch name with your Odoo handle: `saas-15.2-...-xyz`."
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msgstr ""
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#: ../../content/contributing/development.rst:110
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#: ../../content/contributing/development.rst:113
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msgid "`Sign the Odoo CLA <https://github.com/odoo/odoo/blob/saas-15.2/doc/cla/sign-cla.md>`_ if not already done. Skip this step if you work at Odoo."
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msgstr ""
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#: ../../content/contributing/development.rst:112
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#: ../../content/contributing/development.rst:115
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msgid "Make the desired changes to the codebase. When working on the codebase, follow these rules:"
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msgstr ""
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#: ../../content/contributing/development.rst:114
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#: ../../content/contributing/development.rst:117
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msgid "Keep your changes focused and specific. It is best to work on one particular feature or bug fix at a time rather than tackle multiple unrelated changes simultaneously."
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msgstr ""
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#: ../../content/contributing/development.rst:116
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#: ../../content/contributing/development.rst:119
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msgid "Respect the `stable policy <https://github.com/odoo/odoo/wiki/Contributing#what-does-stable-mean>`_ when working in another branch than `master`."
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msgstr ""
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#: ../../content/contributing/development.rst:119
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#: ../../content/contributing/development.rst:122
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msgid "Follow the :doc:`coding guidelines <development/coding_guidelines>`."
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msgstr ""
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#: ../../content/contributing/development.rst:120
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#: ../../content/contributing/development.rst:123
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msgid "Test your changes thoroughly and :doc:`write tests </developer/reference/backend/testing>` to ensure that everything is working as expected and that there are no regressions or unintended consequences."
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msgstr ""
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#: ../../content/contributing/development.rst:124
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#: ../../content/contributing/development.rst:127
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#: ../../content/contributing/documentation.rst:249
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msgid "Commit your changes. Write a clear commit message as instructed in the :doc:`Git guidelines <development/git_guidelines>`."
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msgstr ""
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#: ../../content/contributing/development.rst:132
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#: ../../content/contributing/development.rst:135
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#: ../../content/contributing/documentation.rst:257
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msgid "Push your change to your fork, for which we added the remote alias `dev`."
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msgstr ""
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#: ../../content/contributing/development.rst:140
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#: ../../content/contributing/development.rst:143
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#: ../../content/contributing/documentation.rst:274
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msgid "Open a :abbr:`PR (Pull Request)` on GitHub to submit your changes for review."
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msgstr ""
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#: ../../content/contributing/development.rst:142
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#: ../../content/contributing/development.rst:145
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msgid "Go to the `compare page of the odoo/odoo codebase <https://github.com/odoo/odoo/compare>`_, or the `compare page of the odoo/enterprise codebase <https://github.com/odoo/enterprise/compare>`_, depending on which codebase your changes target."
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msgstr ""
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#: ../../content/contributing/development.rst:146
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#: ../../content/contributing/development.rst:149
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#: ../../content/contributing/documentation.rst:278
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msgid "Select **saas-15.2** for the base."
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msgstr ""
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#: ../../content/contributing/development.rst:147
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#: ../../content/contributing/development.rst:150
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#: ../../content/contributing/documentation.rst:279
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msgid "Click on :guilabel:`compare across forks`."
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msgstr ""
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#: ../../content/contributing/development.rst:148
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#: ../../content/contributing/development.rst:151
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msgid "Select **<your_github_account>/odoo** or **<your_github_account>/enterprise** for the head repository. Replace `<your_github_account>` with the name of the GitHub account on which you created the fork or by **odoo-dev** if you work at Odoo."
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msgstr ""
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#: ../../content/contributing/development.rst:151
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#: ../../content/contributing/development.rst:154
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#: ../../content/contributing/documentation.rst:192
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#: ../../content/contributing/documentation.rst:283
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msgid "Review your changes and click on the :guilabel:`Create pull request` button."
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msgstr ""
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#: ../../content/contributing/development.rst:152
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#: ../../content/contributing/development.rst:155
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#: ../../content/contributing/documentation.rst:193
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#: ../../content/contributing/documentation.rst:284
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msgid "Tick the :guilabel:`Allow edits from maintainer` checkbox. Skip this step if you work at Odoo."
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msgstr ""
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#: ../../content/contributing/development.rst:153
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#: ../../content/contributing/development.rst:156
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#: ../../content/contributing/documentation.rst:286
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msgid "Complete the description and click on the :guilabel:`Create pull request` button again."
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msgstr ""
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#: ../../content/contributing/handle_reviews.rst:1
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#: ../../content/contributing/handle_reviews.rst:1
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#: ../../content/contributing/handle_reviews.rst:1
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#: ../../content/contributing/handle_reviews.rst:1
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#: ../../content/contributing/handle_reviews.rst:1
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#: ../../content/contributing/handle_reviews.rst:1
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msgid "As soon as your :abbr:`PR (Pull Request)` is ready for merging, a member of the Odoo team will be automatically assigned for review. If the reviewer has questions or remarks, they will post them as comments and you will be notified by email. Those comments must be resolved for the contribution to go forward."
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msgstr ""
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#: ../../content/contributing/development.rst:157
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#: ../../content/contributing/development.rst:160
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msgid "Once your changes are approved, the review merges them and they become available for all Odoo users after the next code update!"
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msgstr ""
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@ -1390,9 +1373,6 @@ msgstr ""
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msgid "Review the summary that you wrote about your changes and click on the :guilabel:`Create pull request` button again."
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msgstr ""
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#: ../../content/contributing/documentation/changes_approved.rst:1
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#: ../../content/contributing/documentation/changes_approved.rst:1
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#: ../../content/contributing/documentation/changes_approved.rst:1
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#: ../../content/contributing/documentation/changes_approved.rst:1
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#: ../../content/contributing/documentation/changes_approved.rst:1
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msgid "Once your changes are approved, the reviewer merges them and they appear online the next day!"
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@ -1743,7 +1723,7 @@ msgstr ""
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msgid "If necessary, you can **edit** the screenshot to remove unnecessary fields and to narrow even more Odoo's display."
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msgstr ""
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#: ../../content/contributing/documentation/content_guidelines.rst:None
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#: ../../content/contributing/documentation/content_guidelines.rst:-1
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msgid "Three tips to take good screenshots for the Odoo documentation."
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msgstr ""
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@ -1932,7 +1912,7 @@ msgid "Odoo uses :abbr:`OCR (optical character recognition)` and artificial inte
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msgstr ""
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#: ../../content/contributing/documentation/rst_cheat_sheet.rst:149
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msgid ":abbr:`GUI (Graphical User Interface)` element"
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msgid ":abbr:`GUI (graphical user interface)` element"
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msgstr ""
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#: ../../content/contributing/documentation/rst_cheat_sheet.rst:151
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@ -2574,7 +2554,7 @@ msgid "Show a dynamic side column that can be used to display interactive tutori
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msgstr ""
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#: ../../content/contributing/documentation/rst_cheat_sheet.rst:0
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msgid "For example, see :doc:`/applications/finance/accounting/getting_started/cheat_sheet`."
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msgid "For example, see :doc:`/applications/finance/accounting/get_started/cheat_sheet`."
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msgstr ""
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#: ../../content/contributing/documentation/rst_cheat_sheet.rst:1075
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@ -8,7 +8,7 @@ msgid ""
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msgstr ""
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"Project-Id-Version: Odoo saas-15.2\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2023-03-03 14:24+0000\n"
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"POT-Creation-Date: 2023-07-07 09:23+0000\n"
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"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
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"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
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"Language-Team: LANGUAGE <LL@li.org>\n"
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@ -20,99 +20,159 @@ msgstr ""
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msgid "Services"
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msgstr ""
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#: ../../content/applications/services/fsm.rst:8
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#: ../../content/applications/services/field_service.rst:8
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msgid "Field Service"
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msgstr ""
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#: ../../content/applications/services/fsm.rst:11
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#: ../../content/applications/services/field_service.rst:11
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msgid "`Odoo Tutorials: Field Service <https://www.odoo.com/slides/field-service-49>`_"
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msgstr ""
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#: ../../content/applications/services/fsm/helpdesk.rst:5
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#: ../../content/applications/services/helpdesk.rst:8
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msgid "Helpdesk"
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#: ../../content/applications/services/field_service/default_warehouse.rst:3
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msgid "User default warehouse"
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msgstr ""
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#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:3
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msgid "Plan onsite interventions from helpdesk tickets"
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#: ../../content/applications/services/field_service/default_warehouse.rst:5
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msgid "Setting up a **default warehouse** can be useful for field technicians who keep a supply in their van or those who always resupply from the same warehouse. It also allows field workers to switch between warehouses from their profiles."
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msgstr ""
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#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:5
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msgid "The integration with the Helpdesk app lets your helpdesk team manage intervention requests directly. Planning field service tasks from tickets speeds up your processes."
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#: ../../content/applications/services/field_service/default_warehouse.rst:9
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msgid "Products in sales orders created during field interventions are always pulled from the default warehouse, keeping the inventory accurate."
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msgstr ""
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#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:9
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msgid "Configure the helpdesk team"
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#: ../../content/applications/services/field_service/default_warehouse.rst:13
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msgid ":doc:`../../inventory_and_mrp/inventory`"
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msgstr ""
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#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:11
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msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams`. Select a team and enable *Onsite Interventions*."
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#: ../../content/applications/services/field_service/default_warehouse.rst:16
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#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:13
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msgid "Configuration"
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msgstr ""
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#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:None
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msgid "Onsite interventions setting in Odoo Helpdesk"
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#: ../../content/applications/services/field_service/default_warehouse.rst:18
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msgid "To set up a user default warehouse, the :doc:`storage locations <../../inventory_and_mrp/inventory/management/warehouses/warehouses_locations>` feature needs to be activated in the **Inventory** app. It is also necessary to have more than one warehouse in your database."
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msgstr ""
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#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:18
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msgid "The helpdesk tickets of the team now display the *Plan Intervention* button. Click on it to create a new task under your field service project."
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#: ../../content/applications/services/field_service/default_warehouse.rst:23
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msgid "You can either set it up :ref:`for your profile <default-warehouse/my-profile>`, or :ref:`for all users <default-warehouse/all-users>`."
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msgstr ""
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|
||||
#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:None
|
||||
msgid "Plan intervention from helpdesk ticket in Odoo Helpdesk"
|
||||
#: ../../content/applications/services/field_service/default_warehouse.rst:27
|
||||
msgid ":doc:`../../inventory_and_mrp/inventory/management/warehouses/warehouses_locations`"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales.rst:5
|
||||
msgid "Sales"
|
||||
#: ../../content/applications/services/field_service/default_warehouse.rst:32
|
||||
msgid "For your profile"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:3
|
||||
msgid "Create onsite interventions from sales orders"
|
||||
#: ../../content/applications/services/field_service/default_warehouse.rst:34
|
||||
msgid "To set up a default warehouse for yourself, click your **profile icon** in the upper right corner of the screen, then, go to :menuselection:`My Profile --> Preferences --> Default Warehouse`. Select the default warehouse from the drop-down menu."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:5
|
||||
#: ../../content/applications/services/field_service/default_warehouse.rst:41
|
||||
msgid "For all users"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/default_warehouse.rst:43
|
||||
msgid "To set up a default warehouse for a specific user, go to :menuselection:`Settings --> Users --> Manage users`, select a user, then go to the :guilabel:`Preferences` tab. Scroll down to :guilabel:`Inventory`, and select the default warehouse from the drop-down menu."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/default_warehouse.rst:-1
|
||||
msgid "Selection of a default warehouse on a user profile."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/default_warehouse.rst:51
|
||||
msgid "Use in field service tasks"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/default_warehouse.rst:53
|
||||
msgid "Once a default warehouse has been configured for a user, the materials used for a sales order related to a Field Service task are pulled from that specific warehouse. Open the related sales order, go to the :guilabel:`Other Info` tab, then scroll down to :guilabel:`Delivery`. The default warehouse is applied correctly."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/default_warehouse.rst:58
|
||||
msgid "Once the Field Service task is marked as done, the stock of the default warehouse is automatically updated."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:3
|
||||
msgid "Onsite interventions planning"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:6
|
||||
msgid "From a sales order"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:8
|
||||
msgid "Allowing your sales team to open onsite interventions creates a seamless experience for your customers. They can receive a quotation they first have to approve before the work even starts."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:9
|
||||
msgid "Configure a product"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:11
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:11
|
||||
msgid "Go to :menuselection:`Field Service --> Configuration --> Products` and create or edit a product."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:13
|
||||
msgid "Under the *General Information* tab, select *Service* as *Product Type*."
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:13
|
||||
msgid "Under the :guilabel:`General Information` tab, select :guilabel:`Service` as :guilabel:`Product Type`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:14
|
||||
msgid "Under the *Sales* tab, select *Timesheets on tasks* as *Service Invoicing Policy*."
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:15
|
||||
msgid "Under the :guilabel:`Sales` tab, select :guilabel:`Timesheets on tasks` as :guilabel:`Service Invoicing Policy`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:15
|
||||
msgid "Select *Create a task in an existing project* as *Service Tracking*."
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:17
|
||||
msgid "Select :guilabel:`Create a task in an existing project` as :guilabel:`Service Tracking`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:16
|
||||
msgid "Select your *Project*."
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:18
|
||||
msgid "Select your :guilabel:`Project`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:17
|
||||
msgid "If you use them, select your *Worksheet Template* and then click on *Save*."
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:19
|
||||
msgid "If you use them, select your :guilabel:`Worksheet Template`, and save."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:None
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:-1
|
||||
msgid "Product configuration to create tasks from sales orders in Odoo Field Service"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:23
|
||||
msgid "From the *Sales* app, create a quotation with the product and confirm it. A task is automatically set up under your Field Service project. It is directly accessible from the sales order."
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:25
|
||||
msgid "From the :doc:`Sales <../../sales/sales>` app, create a quotation with the product and confirm it. A task is automatically set up under your Field Service project. It is directly accessible from the sales order."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:None
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:-1
|
||||
msgid "Field Service task on a sales order in Odoo Sales"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:34
|
||||
msgid "From helpdesk tickets"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:36
|
||||
msgid "The integration with the :doc:`Helpdesk <../helpdesk>` app lets your helpdesk team manage intervention requests directly. Planning field service tasks from tickets speeds up your processes."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:40
|
||||
msgid "Configure the helpdesk team"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:42
|
||||
msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams`. Select a team and enable :guilabel:`Onsite Interventions`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:-1
|
||||
msgid "Onsite interventions settings in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:49
|
||||
msgid "The helpdesk tickets of the team now display the :guilabel:`Plan Intervention` button. Click on it to create a new task under your field service project."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/field_service/onsite_interventions.rst:-1
|
||||
msgid "Plan intervention from helpdesk tickets in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk.rst:8
|
||||
msgid "Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk.rst:11
|
||||
msgid "`Odoo Tutorials: Helpdesk <https://www.odoo.com/slides/helpdesk-51>`_"
|
||||
msgstr ""
|
||||
@ -197,7 +257,7 @@ msgstr ""
|
||||
msgid "Start by navigating to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and choose the appropriate team. Then click :guilabel:`Edit` and enable :guilabel:`Ticket closing` by checking the field box."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:None
|
||||
#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:-1
|
||||
msgid "Ticket closing feature in Odoo Helpdesk."
|
||||
msgstr ""
|
||||
|
||||
@ -217,7 +277,7 @@ msgstr ""
|
||||
msgid "With the ticket closing settings now complete, customers can now view the option to :guilabel:`Close this ticket` when they log into their portal."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:None
|
||||
#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:-1
|
||||
msgid "Customer view of ticket closing in Odoo Helpdesk."
|
||||
msgstr ""
|
||||
|
||||
@ -229,7 +289,7 @@ msgstr ""
|
||||
msgid "To analyze the tickets that have been closed by customers, go to :menuselection:`Helpdesk --> Reporting --> Tickets`. Then, click on the :guilabel:`Filters` menu and choose :guilabel:`Add Custom filter`. Next, set the custom filter parameters to :guilabel:`Closed by partner` and :guilabel:`is true`. Finally, click :guilabel:`Apply`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:None
|
||||
#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:-1
|
||||
msgid "Filter for tickets closed by customers on Odoo Helpdesk's reporting page."
|
||||
msgstr ""
|
||||
|
||||
@ -261,7 +321,7 @@ msgstr ""
|
||||
msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Team` and enable *Help Center*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:-1
|
||||
msgid "Overview of the settings page of a helpdesk team emphasizing the help center feature in\n"
|
||||
"Odoo Helpdesk"
|
||||
msgstr ""
|
||||
@ -270,7 +330,7 @@ msgstr ""
|
||||
msgid "Create, or edit a forum by clicking on the external link. Among the editing options, choose if you would like the *Forum Mode* to be *Questions*: only one answer is allowed per question or *Discussions*: multiple answers are allowed per question."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:-1
|
||||
msgid "Overview of a forum’s settings page in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -278,8 +338,7 @@ msgstr ""
|
||||
msgid "From now on, logged in users can start their discussions. To keep track of posts, go to :menuselection:`Website --> Forum --> Posts`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:-1
|
||||
msgid "Overview of the Forums page of a website to show the available ones in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -299,7 +358,7 @@ msgstr ""
|
||||
msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and enable *eLearning*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:-1
|
||||
msgid "Overview of the settings page of a customer care team emphasizing the feature elearning in\n"
|
||||
"Odoo Helpdesk"
|
||||
msgstr ""
|
||||
@ -308,7 +367,7 @@ msgstr ""
|
||||
msgid "Once the structure and content of your course are ready, *Publish* it by clicking on *Unpublished*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:-1
|
||||
msgid "View of a course being published for Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -316,7 +375,7 @@ msgstr ""
|
||||
msgid "To keep track of your course statistics, go to *eLearning* and *View Course*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:-1
|
||||
msgid "View of the elearning applications dashboard for Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -348,7 +407,7 @@ msgstr ""
|
||||
msgid "Setting up multiple teams allows you to group tickets by your channels (example: BE/US), or by your support services' types (example: IT, accounting, admin, etc.)."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:-1
|
||||
msgid "View of the helpdesk teams page in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -372,7 +431,7 @@ msgstr ""
|
||||
msgid "*Balanced*: tickets are assigned to the person with the least amount of tickets so that everyone fairly gets the same amount. Thereby, you ensure that all tickets get to be taken care of."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:-1
|
||||
msgid "View of a helpdesk team settings page emphasizing the productivity and visibility features\n"
|
||||
"in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
@ -393,7 +452,7 @@ msgstr ""
|
||||
msgid "To set up stages, go to :menuselection:`Helpdesk --> Configuration --> Stages`. Then, create and/or edit stages as you need and set specific teams to use certain stages under *Team*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:-1
|
||||
msgid "View of a stage’s setting page emphasizing the option to add teams in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -401,7 +460,7 @@ msgstr ""
|
||||
msgid "Stages can be shared between one or multiple teams, allowing you to adapt the pipeline to your individual needs. They also apply a visibility and access rule, as other teams are not able to see or use the stage."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:-1
|
||||
msgid "View of a team’s kanban view in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -421,7 +480,7 @@ msgstr ""
|
||||
msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and enable *Ratings on tickets*. The feature automatically adds a default email template on the non-folded *closing stage(s)* of that team."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:-1
|
||||
msgid "Overview of the settings page of a helpdesk team emphasizing the rating on ticket feature\n"
|
||||
"in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
@ -430,7 +489,7 @@ msgstr ""
|
||||
msgid "To edit the email template and the stage(s) set as the closing ones, go to the Kanban view of your helpdesk team and click on *Settings*, then on *Edit Stage*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:-1
|
||||
msgid "Overview of a helpdesk team kanban view emphasizing the menu edit stage in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -438,7 +497,7 @@ msgstr ""
|
||||
msgid "Now, once a ticket reaches the stage(s) designated as the *Closing Stage*, an email is sent to the customer."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:-1
|
||||
msgid "View of a standard helpdesk customer review email template for Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -454,7 +513,7 @@ msgstr ""
|
||||
msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and enable *Display Rating on Customer Portal*. Now, by clicking on the helpdesk team’s name on their ticket, customers can see its ratings."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:-1
|
||||
msgid "View of the helpdesk ticket from a user’s portal emphasizing the link to the helpdesk team\n"
|
||||
"in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
@ -481,7 +540,7 @@ msgstr ""
|
||||
msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams`, and enable the following features as you want them to be available to your users."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:-1
|
||||
msgid "View of a helpdesk teams setting page emphasizing the channels options in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -497,7 +556,7 @@ msgstr ""
|
||||
msgid "Select *Configure domain name* to be redirected to *Settings* and, from there, enable *External Email Servers* to determine or change your *Alias Domain*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:-1
|
||||
msgid "View of the settings page of a helpdesk team emphasizing the email alias feature\n"
|
||||
"in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
@ -518,7 +577,7 @@ msgstr ""
|
||||
msgid "Once the feature is activated, get redirected to your website by clicking on *Go to Website*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:-1
|
||||
msgid "View of the settings page of a helpdesk team emphasizing the Go to Website button in\n"
|
||||
"Odoo Helpdesk"
|
||||
msgstr ""
|
||||
@ -527,7 +586,7 @@ msgstr ""
|
||||
msgid "From the website page customize the form as you like. Then, publish it by clicking on *Unpublished*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:-1
|
||||
msgid "View of the website form to submit a ticket for Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -540,16 +599,16 @@ msgid "Through live interactions with your website visitors, helpdesk tickets ca
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:61
|
||||
msgid "Click on your helpdesk team's name - for the example below: *Customer Care* - and :doc:`set up your channel </applications/websites/livechat/overview/get_started>`."
|
||||
msgid "Click on your helpdesk team's name - for the example below: *Customer Care* - and :doc:`set up your channel </applications/websites/livechat>`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:-1
|
||||
msgid "View of the settings page of a helpdesk team emphasizing the live chat features and links\n"
|
||||
"in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:68
|
||||
msgid "Now, your operators can create tickets by using the :doc:`command </applications/websites/livechat/overview/responses>` */helpdesk (subject_of_ticket)*."
|
||||
msgid "Now, your operators can create tickets by using the :doc:`command </applications/websites/livechat/responses>` */helpdesk (subject_of_ticket)*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:72
|
||||
@ -572,7 +631,7 @@ msgstr ""
|
||||
msgid "3 stars = *Urgent*"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:-1
|
||||
msgid "View of a team’s kanban view and the prioritized tasks in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -613,7 +672,7 @@ msgstr ""
|
||||
msgid "Apply *Time Ranges* if you would like to make comparisons to a *Previous Period* or a *Previous Year*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/reports.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/reports.rst:-1
|
||||
msgid "View of a helpdesk ticket analysis by team and ticket type in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -625,7 +684,7 @@ msgstr ""
|
||||
msgid "Get an overview of how many requests each team is closing per day in order to measure their performance. Identify productivity levels to understand how many requests they are able to handle."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/reports.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/reports.rst:-1
|
||||
msgid "View of a helpdesk ticket analysis by team and close date in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -641,7 +700,7 @@ msgstr ""
|
||||
msgid "Check if your expectations are met by *measuring* the *Time to close (hours)*. Your customers not only expect fast responses but they also want their issues to be handled quickly."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/reports.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/reports.rst:-1
|
||||
msgid "View of helpdesk ticket analysis of the hours to close by ticket type and team in\n"
|
||||
"Odoo Helpdesk"
|
||||
msgstr ""
|
||||
@ -654,7 +713,7 @@ msgstr ""
|
||||
msgid "Save the filters you use the most and avoid having to reconstruct them every time they are needed. To do so, set the groups, filters, and measures needed. Then, go to *Favorites*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/reports.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/reports.rst:-1
|
||||
msgid "View of helpdesk ticket analysis emphasizing the option to add a filter as a favorite one\n"
|
||||
"in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
@ -683,7 +742,7 @@ msgstr ""
|
||||
msgid "Create your policies through the team’s settings page or go to :menuselection:`Helpdesk --> Configuration --> SLA Policies`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:-1
|
||||
msgid "View of an SLA form in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -699,7 +758,7 @@ msgstr ""
|
||||
msgid "When a ticket has satisfied an SLA policy, the SLA tag appears in green and the deadline field is not shown anymore."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:-1
|
||||
msgid "View of a ticket’s form emphasizing a satisfied SLA in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -711,7 +770,7 @@ msgstr ""
|
||||
msgid "Go to :menuselection:`Helpdesk --> Reporting --> SLA Status Analysis`. Apply *Filters* and *Group by* to identify tickets that should be prioritized and keep track of upcoming deadlines."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:None
|
||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:-1
|
||||
msgid "View of the SLA status analysis page emphasizing the group by option in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -739,7 +798,7 @@ msgstr ""
|
||||
msgid "Select or create a project under *Timesheet on Ticket*. The selected/created is the one at which employees timesheet on by default. However, it can be ultimately modified on each ticket."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:-1
|
||||
msgid "View of a helpdesk team settings page emphasizing the timesheet on ticket and time\n"
|
||||
"reinvoicing features in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
@ -756,7 +815,7 @@ msgstr ""
|
||||
msgid "Then, go to :menuselection:`Sales --> Products --> Products`, create or edit an existing one, and set its *Product Type* as *Service*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:-1
|
||||
msgid "View of a product's form emphasizing the product type and unit of measure fields in Odoo\n"
|
||||
"Sales"
|
||||
msgstr ""
|
||||
@ -765,7 +824,7 @@ msgstr ""
|
||||
msgid "Now, select the invoicing management you would like to have under the *Sales* tab. We recommend the following configuration:"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:-1
|
||||
msgid "View of a product form and the invoicing options under the tab sales in Odoo Sales"
|
||||
msgstr ""
|
||||
|
||||
@ -789,7 +848,7 @@ msgstr ""
|
||||
msgid "Go to :menuselection:`Sales --> Orders --> Orders` and create one for the helpdesk service product you have previously set up, with the customer who needs the ticket to be opened. Set the number of hours needed to assist the customer and *Confirm* the order."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:-1
|
||||
msgid "View of a sales order emphasizing the order lines in Odoo Sales"
|
||||
msgstr ""
|
||||
|
||||
@ -801,7 +860,7 @@ msgstr ""
|
||||
msgid "In *Sales*, select the respective sales order to *Create Invoice*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:-1
|
||||
msgid "View of a sales order emphasizing the create invoice button in Odoo Sales"
|
||||
msgstr ""
|
||||
|
||||
@ -813,7 +872,7 @@ msgstr ""
|
||||
msgid "Now, in *Helpdesk*, create or edit the respective ticket and link it to the task created by the confirmation of the sales order."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:-1
|
||||
msgid "View of a helpdesk ticket emphasizing the field task in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -825,7 +884,7 @@ msgstr ""
|
||||
msgid "Still on the respective helpdesk ticket, record the hours performed under the *Timesheets* tab."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:-1
|
||||
msgid "View of a helpdesk ticket emphasizing the timesheets tab in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
@ -833,7 +892,7 @@ msgstr ""
|
||||
msgid "Note that the hours recorded on the ticket form are shown on the *Delivered* column in the sales order."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:-1
|
||||
msgid "View of a sales order emphasizing the delivered column in Odoo Sales"
|
||||
msgstr ""
|
||||
|
||||
@ -862,10 +921,6 @@ msgstr ""
|
||||
msgid "In Odoo, the Helpdesk agent can use the ticket to record timesheets. Once a ticket is solved, the client can be billed for the time spent on the ticket. Odoo will pull from the ticket's timesheet to accurately bill the client."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:13
|
||||
msgid "Configuration"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:15
|
||||
msgid "To turn on the :guilabel:`Timesheets` feature, go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams`, select a Helpdesk team, and then, click :guilabel:`Edit`. Next, enable the options :guilabel:`Timesheets` and :guilabel:`Time Billing`. Then, click :guilabel:`Save` to apply these changes to the Helpdesk team settings."
|
||||
msgstr ""
|
||||
@ -894,7 +949,7 @@ msgstr ""
|
||||
msgid "Once the product is added, click :guilabel:`Confirm` to turn the quotation into a sales order."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:-1
|
||||
msgid "Create a sales order and add a product."
|
||||
msgstr ""
|
||||
|
||||
@ -906,7 +961,7 @@ msgstr ""
|
||||
msgid "To record a timesheet, jump back to the Helpdesk ticket by going to the :guilabel:`Helpdesk` dashboard, clicking :guilabel:`Tickets` on the team's card, and locating the correct ticket. Then, click :guilabel:`Edit` and use the :guilabel:`Timesheets` tab to record the time spent on the ticket."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:-1
|
||||
msgid "Record time spent on a ticket."
|
||||
msgstr ""
|
||||
|
||||
@ -922,7 +977,7 @@ msgstr ""
|
||||
msgid "To link the :guilabel:`Sales Order` to the ticket, start on the ticket form and click :guilabel:`Edit`. Next, select the :guilabel:`Sales Order` that was created earlier from the :guilabel:`Sales Order Item` drop-down menu. Odoo will automatically filter the options to only show sales orders that are connected to the ticket's customer. Lastly, click :guilabel:`Save` to connect the ticket and the :guilabel:`Sales Order Item`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:-1
|
||||
msgid "Link the SO item to the ticket."
|
||||
msgstr ""
|
||||
|
||||
@ -1003,7 +1058,7 @@ msgstr ""
|
||||
msgid "In addition, you can now directly set it when creating a new project."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/project/tasks/email_alias.rst:None
|
||||
#: ../../content/applications/services/project/tasks/email_alias.rst:-1
|
||||
msgid "In the settings of your project, define the emails alias under the tab email in Odoo Project"
|
||||
msgstr ""
|
||||
|
||||
@ -1015,7 +1070,7 @@ msgstr ""
|
||||
msgid "The email can be seen under the name of your project on the dashboard."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/project/tasks/email_alias.rst:None
|
||||
#: ../../content/applications/services/project/tasks/email_alias.rst:-1
|
||||
msgid "View of the email alias chosen on the dashboard view in Odoo Project"
|
||||
msgstr ""
|
||||
|
||||
@ -1035,7 +1090,7 @@ msgstr ""
|
||||
msgid "Activate the :ref:`developer mode <developer-mode>`, go to *Timesheets*, and change the *Project* and *Task* set by default, if you like."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:None
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:-1
|
||||
msgid "View of Timesheets setting enabling the feature record time off in Odoo Timesheets"
|
||||
msgstr ""
|
||||
|
||||
@ -1043,7 +1098,7 @@ msgstr ""
|
||||
msgid "Go to :menuselection:`Time Off --> Configuration --> Time Off Types`. Select or create the needed type, and decide if you would like the requests to be validated or not."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:None
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:-1
|
||||
msgid "View of a time off types form emphasizing the time off requests and timesheets section in\n"
|
||||
"Odoo Time Off"
|
||||
msgstr ""
|
||||
@ -1056,7 +1111,7 @@ msgstr ""
|
||||
msgid "On the example below, the user requested *Paid Time off* from July 13th to 15th."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:None
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:-1
|
||||
msgid "View of the time off request form in Odoo Time Off"
|
||||
msgstr ""
|
||||
|
||||
@ -1064,7 +1119,7 @@ msgstr ""
|
||||
msgid "Considering that validation is not required, the requested time off is automatically displayed in *Timesheets*. If validation is necessary, the time is automatically allocated after the responsible person for validating does it so."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:None
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:-1
|
||||
msgid "Video of timesheets emphasizing the requested time off from the employee in Odoo Timesheets"
|
||||
msgstr ""
|
||||
|
||||
@ -1072,7 +1127,7 @@ msgstr ""
|
||||
msgid "Click on the magnifying glass, hovering over the concerned cell, to access all the aggregated data on that cell (day), and see details regarding the project/task."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:None
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:-1
|
||||
msgid "View of the details of a project/task in Odoo Timeheets"
|
||||
msgstr ""
|
||||
|
||||
@ -1120,42 +1175,54 @@ msgstr ""
|
||||
msgid "*Odoo Support does not make changes to your production database without your agreement and gives you the material and knowledge to do it yourself!*"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:38
|
||||
msgid "What kind of support is not included?"
|
||||
#: ../../content/services/support/what_can_i_expect.rst:37
|
||||
msgid ":ref:`upgrade/sla`"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:40
|
||||
msgid "Questions that require us to understand your business processes in order to help you implement your database"
|
||||
#: ../../content/services/support/what_can_i_expect.rst:38
|
||||
msgid ":doc:`/administration/maintain/supported_versions`"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:42
|
||||
msgid "Training on how to use our software (we will direct you to our many resources)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:43
|
||||
msgid "Import of documents into your database"
|
||||
msgid "What kind of support is not included?"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:44
|
||||
msgid "Guidance on which configurations to apply inside of an application or the database"
|
||||
msgid "Questions that require us to understand your business processes in order to help you implement your database"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:45
|
||||
msgid "How to set up configuration models (Examples include: Inventory Routes, Payment Terms, Warehouses, etc)"
|
||||
#: ../../content/services/support/what_can_i_expect.rst:46
|
||||
msgid "Training on how to use our software (we will direct you to our many resources)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:47
|
||||
msgid "Any intervention on your own servers/deployments of Odoo"
|
||||
msgid "Import of documents into your database"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:48
|
||||
msgid "Any intervention on your own third party account (Ingenico, Authorize, UPS, etc)"
|
||||
msgid "Guidance on which configurations to apply inside of an application or the database"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:49
|
||||
msgid "Questions or issues related to specific developments or customizations done either by Odoo or a third party (this is specific only to your database or involving code)"
|
||||
msgid "How to set up configuration models (Examples include: Inventory Routes, Payment Terms, Warehouses, etc)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:51
|
||||
msgid "Any intervention on your own servers/deployments of Odoo"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:52
|
||||
msgid "Any intervention on your own third party account (Ingenico, Authorize, UPS, etc)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:53
|
||||
msgid "Questions or issues related to specific developments or customizations done either by Odoo or a third party (this is specific only to your database or involving code)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:57
|
||||
msgid "You can get this type of support with a `Success Pack <https://www.odoo.com/pricing-packs>`__. With a pack, one of our consultants will analyze the way your business runs and tell you how you can get the most out of your Odoo Database. We will handle all configurations and coach you on how to use Odoo."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:63
|
||||
msgid ":doc:`/administration/upgrade`"
|
||||
msgstr ""
|
||||
|
||||
File diff suppressed because it is too large
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Loading…
Reference in New Issue
Block a user