[IMP] accounting: Odoo 13 updates

- Credit Notes and Refunds (credit_notes)
- Batch Payments: SEPA Direct Debit (SDD) (batch_sdd)
These were also renamed.

accounting/receivables/customer_invoices.rst

@@ -11,4 +11,4 @@ Customer Invoices
    customer_invoices/payment_terms
    customer_invoices/installment_plans
    customer_invoices/deferred_revenues
-   customer_invoices/refund
+   customer_invoices/credit_notes

accounting/receivables/customer_invoices/credit_notes.rst

@@ -0,0 +1,96 @@
+========================
+Credit Notes and Refunds
+========================
+A **credit note**, or **credit memo**, is a document issued 
+to a customer that notifies them that they have been credited 
+a certain amount.
+
+There are several reasons that can lead to a credit note, such as:
+   * a mistake in the invoice
+   * a return of the goods, or a rejection of the services
+   * the goods delivered are damaged
+
+.. note::
+   Issuing a credit note is the only legal way to cancel, 
+   refund or modify a validated invoice. Don’t forget to 
+   *register the payment* afterward if you need to send money
+   back to your customer.
+
+Issue a Credit Note
+===================
+You can create a credit note from scratch by going to 
+:menuselection:`Accounting --> Customers --> Credit Notes`, 
+and by clicking on *Create*. Filling the Credit Note’s form 
+works the same way as the Invoice’s form.
+
+However, most of the time, credit notes are generated directly 
+from the invoices they are related to.
+
+To do so, open the *Customer Invoice*, and click on *Add Credit Note*.
+
+.. image:: media/credit_notes01.png
+   :align: center
+
+You can choose between three options:
+   - Partial Refund
+   - Full Refund
+   - Full refund and new draft invoice
+
+.. note::
+   Credit Notes’ numbers start with “R” and are followed by the 
+   number of the document they are related to (e.g., RINV/2019/0004). 
+
+Partial Refund
+--------------
+Odoo creates a draft credit note already prefilled with all the 
+necessary information from the original invoice.
+
+This is the option to choose to do a partial refund, or if you 
+want to modify any detail on the credit note.
+
+.. note::
+   This is the only option available for invoices that are already marked as *Paid*.
+
+Full Refund
+-----------
+Odoo creates a credit note, automatically validates it, and 
+reconciles the original invoice with it.
+
+.. image:: media/credit_notes02.png
+   :align: center
+
+This is the option to choose to do a full refund or cancel 
+a validated invoice.
+
+Full refund and new draft invoice
+---------------------------------
+Odoo creates a credit note, automatically validates it, reconciles 
+the original invoice with it, and open a new draft invoice 
+prefilled with the same details from the original invoice.
+
+This is the option to choose to modify the content of a validated invoice.
+
+Record a Vendor Refund
+======================
+**Vendor Refunds** are recorded the same way you would do with invoices’ credit notes:
+
+You can either create a credit note from scratch by going 
+to :menuselection:`Accounting --> Vendors --> Refund`, and 
+by clicking on *Create*, or by opening the validated *Vendor Bill*, 
+and clicking on *Add Credit Note*.
+ 
+Journal Entries
+===============
+Issuing a credit note from an invoice creates a **reverse entry** 
+that zeroes out the journal items generated by the original invoice. 
+
+Here is an example of an invoice’s journal entry:
+
+.. image:: media/credit_notes03.png
+   :align: center
+
+And here is the credit note’s journal entry generated to reverse 
+the original invoice above:
+
+.. image:: media/credit_notes04.png
+   :align: center

accounting/receivables/customer_invoices/refund.rst

@@ -1,64 +0,0 @@
-=================================
-How to edit or refund an invoice?
-=================================
-In Odoo, it's not possible to modify an invoice that has been validated
-and sent to the customer. If a mistake was made on a validated invoice,
-the legal way to handle that is to refund the invoice, reconcile it with
-the original invoice to close them and create a new invoice.
-
-Modifying a validated invoice
-=============================
-
-If you need to modify an existing invoice, use the Refund Invoice button
-on the invoice. In the refund method field, select "Modify: create a
-refund, reconcile, and create a new draft invoice".
-
-.. image:: ./media/image04.png
-   :align: center
-
-Odoo will automatically:
-
--  Create a refund for your invoice
--  Reconcile the refund invoice with the original invoice (marking both as Paid)
--  Create a new draft invoice you can modify
-
-Then, you can modify the draft invoice and validate it once it's correct.
-
-Cancelling an invoice
-=====================
-
-If you need to cancel an existing invoice, use the Refund Invoice button
-on the invoice. In the refund method field, select "Cancel: create a
-refund and reconcile".
-
-.. image:: ./media/image05.png
-   :align: center
-
-Odoo will automatically:
-
--  Create a refund for your invoice
--  Reconcile the refund invoice with the original invoice (marking both as Paid)
-
-Nothing else needs to be done. You can send the refund by regular mail or email
-to your customer, if you already sent the original invoice.
-
-Refunding part of an invoice
-============================
-
-If you need to refund an existing invoice partially, use the Refund
-Invoice button on the invoice. In the refund method field, select
-"Create a draft refund".
-
-.. image:: ./media/image03.png
-   :align: center
-
-Odoo will automatically create a draft refund. You may modify the refund
-(example: remove the lines you do not want to refund) and validate it.
-Then, send the refund by regular mail or email to your customer.
-
-.. tip::
-
-	Refunding an invoice is different from refunding a payment. Usually, a
-	refund invoice is sent before the customer has done a payment. If the
-	customer has already paid, they should be reimbursed by doing a customer
-	payment refund.

accounting/receivables/customer_payments.rst

@@ -8,5 +8,5 @@ Customer Payments
    customer_payments/recording
    customer_payments/credit_cards
    customer_payments/check
-   customer_payments/payment_sepa
+   customer_payments/batch_sdd
    customer_payments/followup

accounting/receivables/customer_payments/batch_sdd.rst

@@ -0,0 +1,127 @@
+=======================================
+Batch Payments: SEPA Direct Debit (SDD)
+=======================================
+SEPA, the Single Euro Payments Area, is a payment-integration 
+initiative of the European Union for simplification of bank transfers
+denominated in EURO. With **SEPA Direct Debit**, your customers can 
+sign a **mandate** that authorizes you to collect future payments 
+from their bank accounts automatically.
+
+You can record your customer mandates in Odoo, and generate XML 
+files containing pending payments made with an SDD mandate.
+
+.. note::
+   | SDD is supported by all SEPA countries, which includes the 28 member states of the European Union as well as additional countries. 
+   | `List of all SEPA countries. <https://www.europeanpaymentscouncil.eu/document-library/other/epc-list-sepa-scheme-countries>`_
+
+Configuration
+=============
+Go to :menuselection:`Accounting --> Configuration --> Settings` 
+nd activate the **SEPA Direct Debit (SDD)** feature. Enter the 
+**Creditor Identifier** of your company. This number is provided 
+by your bank, or the authority responsible for delivering them. 
+
+.. image:: media/batch_sdd01.png
+   :align: center
+
+SEPA Direct Debit Mandates
+==========================
+Create a mandate
+----------------
+The SEPA Direct Debit Mandate is the document that your customers 
+sign to authorize you to collect money directly from their bank accounts.
+
+To create a new one, go to :menuselection:`Accounting --> Customers 
+--> Direct Debit Mandates`, click on *Create*, and fill out the 
+new mandate’s form. 
+
+.. image:: media/batch_sdd02.png
+   :align: center
+
+First, export the PDF file by clicking on *Print*. 
+It is then up to your customer to sign this document. 
+Once done, upload the signed file in the **Original Document** 
+field, and click on *Validate* to start running the mandate.
+
+.. tip:: 
+   First, make sure, that the **IBAN bank accounts details** 
+   are correctly recorded on the debtor’s contact form, under 
+   the *Accounting* tab, and in your own *Bank Account* settings.
+
+Close or revoke a mandate 
+-------------------------
+Direct Debit mandates are closed automatically after their *End Date*. 
+If this field is left blank, then the mandate keeps being *Active* 
+until it is *Closed* or *Revoked*.
+
+.. image:: media/batch_sdd03.png
+   :align: center
+
+Clicking on **Close** updates the mandate’s end day to the current day. 
+This means that invoices made after the present day won’t be processed 
+automatically with an SDD payment.
+
+Clicking on **Revoke** disables the mandate immediately. No SDD 
+payment can be registered anymore, regardless of the invoice’s date. 
+However, payments that have already been registered will still be 
+included to the next SDD XML file.
+
+.. note::
+   Once a mandate has been *closed* or *revoked*, it cannot be reactivated. 
+   If a customer requires to pay with SDD payments again, you will have 
+   to create a new mandate from scratch.
+
+Get paid with SDD Batch Payments
+================================
+Customer Invoices 
+-----------------
+All new posted invoice issued to customers with an active mandate 
+will automatically register payment and have their status marked as *Paid*.
+
+.. tip:: 
+   If you have unpaid invoices that could be paid with a new mandate, 
+   it is still possible to do it. Go on the invoice, click on *Register Payment* 
+   and choose *SEPA Direct Debit* as payment method.
+
+Generate SEPA Direct Debit XML files to submit payments
+-------------------------------------------------------
+To submit your SDD payments to your bank, you will first generate an 
+**XML file** that can be uploaded directly to your bank interface.
+
+The files generated by Odoo follow the SEPA Direct Debit **PAIN.008.001.02** 
+specifications as required by the SEPA customer-to-bank Implementation Guidelines, 
+which ensures compatibility with the banks.
+
+To generate your XML file for the pending SDD payments, go to the related 
+*bank journal* on your *Accounting dashboard*, then click on 
+*Direct Debit Payments to Collect*.
+
+.. image:: media/batch_sdd04.png
+   :align: center
+
+Select all the payments in the list that you want to include in 
+your SDD XML file, then click on *Action* and select *Create Batch Payment*.
+
+.. image:: media/batch_sdd05.png
+   :align: center
+
+Odoo then takes you to your *Batch Payment*’s form. Click on *Validate* 
+and then download the SDD XML file.
+
+.. image:: media/batch_sdd06.png
+   :align: center
+
+Finally, upload this file to your bank to process the payments.
+
+.. tip::
+   You can retrieve all the generated SDD XML files by going to
+   :menuselection:`Accounting --> Configuration --> Customers --> Batch Payments`.
+
+.. seealso::
+   * :doc:`../../bank/setup/create_bank_account`
+   * `Odoo Academy: SEPA Direct Debit Mandates (SDD) <https://www.odoo.com/r/Zxs>`_
+   * `List of all SEPA countries. <https://www.europeanpaymentscouncil.eu/document-library/other/epc-list-sepa-scheme-countries>`_
+
+
+
+

accounting/receivables/customer_payments/payment_sepa.rst

@@ -1,102 +0,0 @@
-==================
-Get paid with SEPA
-==================
-
-SEPA, the Single Euro Payments Area, is a payment-integration initiative
-of the European Union for simplification of bank transfers denominated
-in EURO. SEPA Direct Debit allows you to withdraw money from the bank
-accounts of your customers with their approval.
-
-SEPA is supported by the banks of the 28 EU member states as well as
-Iceland, Norway, Switzerland, Andorra, Monaco and San Marino.
-
-With Odoo, you can record customer mandates, generate an SDD XML file
-containing customer payments and upload it in your bank interface. The
-file follows the SEPA Direct Debit PAIN.008.001.02 specifications. This
-is a well-defined standard that makes consensus among banks.
-
-Configuration
--------------
-
-Go in :menuselection:`Accounting --> Configuration --> Settings`
-and activate the SEPA Direct Debit (SDD) Feature. Enter the Creditor
-Identifier of your company. This number is provided by your bank.
-
-.. image:: media/payment_sepa01.png
-   :align: center
-
-Get paid with SEPA
-------------------
-
-Direct Debit Mandates
-~~~~~~~~~~~~~~~~~~~~~
-
-Before withdrawing money from a customer bank account, your customer has
-to sign a mandate. Go in :menuselection:`Accounting --> Sales --> Direct Debit Mandates`
-and create a new mandate.
-
-.. image:: media/payment_sepa02.png
-   :align: center
-
-.. tip:: SEPA Direct Debit only works between IBAN Bank Accounts.
-
-Once you have entered all the information in the customer mandate, you
-can print it and ask your customer to sign it. Once it is done, you can
-upload the mandate signed by your customer on the mandate in Odoo.
-
-.. image:: media/payment_sepa03.png
-   :align: center
-
-You can now validate the mandate.
-
-Customer Invoices 
-~~~~~~~~~~~~~~~~~
-
-Let's create an invoice for that customer.
-
-When you will validate this invoice, the payment will be automatically
-generated and your invoice will be directly marked as paid.
-
-.. tip::
-   If you already had some invoices for that customer that could be
-   paid using that mandate, it's still possible to do it. Go on the
-   invoice, click on register payment and choose the Sepa Direct Debit as
-   payment method.
-
-Generate SDD Files
-~~~~~~~~~~~~~~~~~~
-
-You can generate the SDD File with all the customer payments to send to
-your bank directly from the accounting dashboard :
-
-.. image:: media/payment_sepa04.png
-   :align: center
-
-You select the payments in the list that you want to include in your SDD
-File, click on action and select "Generate Direct Debit XML".
-
-.. image:: media/payment_sepa05.png
-   :align: center
-
-You can now download the XML file generated by Odoo and upload it in
-your bank interface.
-
-.. tip::
-   You can retrieve all the generated XML by activating the developer
-   mode and going in :menuselection:`Accounting --> Configuration --> Payments --> SDD Payment File`.
-
-Close or revoke a mandate 
-~~~~~~~~~~~~~~~~~~~~~~~~~~
-
-The Direct Debit mandate will be closed automatically once the end date
-defined on it is reached. However, you can **close** a mandate earlier
-than initially planned. To do that, simply go on the mandate and click
-on the "Close" button.The end date of the mandate will be updated to
-today's date. This means you will not be able to pay invoices with an
-invoice date superior to this end date. Be careful, once a mandate is
-closed, it cannot be reopened.
-
-You can also **revoke** a mandate. In that case, you won't be able to
-pay any invoice using that mandate anymore, no matter the invoice
-date.To do that, simply go on the mandate and click on the "Revoke"
-button.