diff --git a/getting_started/documentation.rst b/getting_started/documentation.rst index 0ddb3c4f1..530ec691a 100644 --- a/getting_started/documentation.rst +++ b/getting_started/documentation.rst @@ -111,7 +111,7 @@ must: departments. This person must have the support, or be part, of the top management. -Integrate 95% of your business, not 100% +Integrate 90% of your business, not 100% ---------------------------------------- You probably chose Odoo because no other software allows for such a high @@ -121,8 +121,8 @@ extremist in that direction.** Customizations cost you money, are more complex to maintain, add risks to the implementation and can cause issues with upgrades. -Standard Odoo can probably cover 95% of your business. Be flexible on -the remaining 5%, otherwise that 5% will cost you twice the original +Standard Odoo can probably cover 90% of your business. Be flexible on +the remaining 10%, otherwise that 10% will cost you twice the original project price. One always underestimates the hidden costs of customization. @@ -279,7 +279,7 @@ extra services: - **Customization of reports (PDF):** our project managers have access to developers for advanced customizations. -- **Website Design:** standard themes are provided to get started at +- **Website design:** standard themes are provided to get started at no extra cost. However, our project manager can coach you on how to utilize the building blocks of the website designer. The time spent will consume hours of your success pack. @@ -301,7 +301,7 @@ progressively, by groups of apps. .. image:: media/getting_started09.png :align: center -The goal of the **Kick-off call** is, for our project manager, to come +The goal of the **Kick-off call** is for our project manager to come to an understanding of your business in order to propose an implementation plan (phasing). Each phase is the deployment of a set applications that you will fully use in production at the end of the @@ -314,7 +314,7 @@ For every phase, the steps are the following: you, validate the business process and configure according to your specific needs. -2. **Data:** are created manually or imported from your existing system. +2. **Data:** created manually or imported from your existing system. You are responsible to export the data from your existing system and Odoo's project manager will import them in Odoo. @@ -371,21 +371,21 @@ You can find more information on how to manage your databases Customer Success ================ -Odoo is passionate about delighting our customers, and ensuring that +Odoo is passionate about delighting our customers and ensuring that they have all the resources needed to complete their project. During the implementation phase, your point of contact is the project -manager, and eventually the support team. +manager and eventually the support team. -Once your are in production, you will probably have less interaction -with your project manager. At that time, we will assign you a member of -our Client Success Team, that is specialized in the long-term -relationship with our customers. He will contact you to showcase new +Once you are in production, you will probably have less interaction +with your project manager. At that time, we will assign a member of +our Client Success Team to you. They are specialized in the long-term +relationship with our customers. They will contact you to showcase new versions, improve the way you work with Odoo, assess your new needs, -etc. +etc... -Our internal goal is to keep a customer at least for 10 years, and offer -them a solution the grows with their needs! +Our internal goal is to keep customers for at least 10 years and offer +them a solution that grows with their needs! Welcome aboard and enjoy your Odoo experience!