[IMP] Productivity: Outlook Plugin edits

closes odoo/documentation#6456

Signed-off-by: Timothy Kukulka (tiku) <tiku@odoo.com>
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tiku-odoo 2023-11-14 11:47:00 -05:00
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Outlook Plugin Outlook Plugin
============== ==============
Outlook allows for third-party applications to connect in order to execute database actions from
emails. Odoo has a plugin for Outlook that allows for the creation of an opportunity from the email
panel.
Configuration Configuration
============= =============
@ -12,101 +16,99 @@ The Outlook :doc:`Mail Plugin <../mail_plugins>` needs to be configured both on
Enable Mail Plugin Enable Mail Plugin
------------------ ------------------
First, you need to enable the *Mail Plugin* feature in your database. Go to :menuselection:`Settings First, enable the *Mail Plugin* feature in the database. Go to :menuselection:`Settings --> General
--> General Settings --> Integrations`, enable *Mail Plugin*, and *Save* the configuration. Settings --> Integrations`, enable :guilabel:`Mail Plugin`, and :guilabel:`Save` the configuration.
.. _mail-plugin/outlook/install-plugin: .. _mail-plugin/outlook/install-plugin:
Install the Outlook Plugin Install the Outlook Plugin
-------------------------- --------------------------
#. Open your Outlook mailbox and select any email. Download (:menuselection:`Save Page As --> Web Page XML only`) the following XML file to upload
later: `https://download.odoocdn.com/plugins/outlook/manifest.xml
<https://download.odoocdn.com/plugins/outlook/manifest.xml>`_.
#. Click on the *More actions* button and select *Get Add-ins*. Next, open the Outlook mailbox, and select any email. After completing this, click on the
:guilabel:`More actions` button in the upper right-side and select :guilabel:`Get Add-ins`.
.. image:: outlook/more-actions.png .. image:: outlook/more-actions.png
:align: center :align: center
:alt: More actions button in Outlook :alt: More actions button in Outlook
#. Select the *My add-ins* tab. Following this step, select the :guilabel:`My add-ins` tab on the left-side.
.. image:: outlook/my-add-ins.png .. image:: outlook/my-add-ins.png
:align: center :align: center
:alt: My add-ins in Outlook :alt: My add-ins in Outlook
#. Under *Custom add-ins*, click on *+ Add a custom add-in*, and then on *Add from URL...* Under :guilabel:`Custom add-ins` towards the bottom, click on :guilabel:`+ Add a custom add-in`, and
then on :guilabel:`Add from file...`
.. image:: outlook/custom-add-ins.png .. image:: outlook/custom-add-ins.png
:align: center :align: center
:alt: Custom add-ins in Outlook :alt: Custom add-ins in Outlook
#. Enter the following URL `https://download.odoocdn.com/plugins/v15/outlook/manifest.xml` and press For the next step, attach the `manifest.xml` file downloaded above, and press :guilabel:`OK`. Next,
*OK*. read the warning and click on :guilabel:`Install`.
.. image:: outlook/enter-add-in-url.png .. image:: outlook/add-in-warning.png
:align: center
:alt: Entering the add-in URL in Outlook
#. Read the warning and click on *Install*.
.. image:: outlook/add-in-warning.png
:align: center :align: center
:alt: Custom add-in installation warning in Outlook :alt: Custom add-in installation warning in Outlook
.. _mail-plugin/outlook/connect-database: .. _mail-plugin/outlook/connect-database:
Connect your database Connect the database
--------------------- --------------------
#. Open any email in your Outlook mailbox, click on the *More actions* button, and select *Odoo for Now, Outlook will be connected to the Odoo database. First, open any email in the Outlook mailbox,
Outlook*. click on the :guilabel:`More actions` button in the upper right-side, and select :guilabel:`Odoo for
Outlook`.
.. image:: outlook/odoo-for-outlook.png .. image:: outlook/odoo-for-outlook.png
:align: center :align: center
:alt: Odoo for Outlook add-in button :alt: Odoo for Outlook add-in button
#. The right-side panel can now display **Company Insights**. At the bottom, click on *Login*. The right-side panel can now display **Company Insights**. At the bottom, click on
:guilabel:`Login`.
.. image:: outlook/panel-login.png .. image:: outlook/panel-login.png
:align: center :align: center
:alt: Logging in your Odoo database :alt: Logging in the Odoo database
.. note:: .. note::
Only a limited amount of *Company Insights* (*Lead Enrichment*) requests are available as a Only a limited amount of **Company Insights** (*Lead Enrichment*) requests are available as a
trial. This feature requires :ref:`prepaid credits <mail_plugins/pricing>`. trial database. This feature requires :ref:`prepaid credits <mail_plugins/pricing>`.
.. tip:: .. tip::
If, after a short while, the panel is still empty, it is possible that your browser cookie If, after a short while, the panel is still empty, it is possible that the browser cookie
settings prevented it from loading. settings prevented it from loading. Note that these settings also change if the browser is in
Note that these settings also change if you are in "Incognito" mode on your "Incognito" mode.
browser.
To fix this issue, configure your browser to always allow cookies on Odoo's plugin page. To fix this issue, configure the browser to always allow cookies on Odoo's plugin page.
For Google Chrome, you can do so by following the guide at: For Google Chrome, change the browser cookie settings by following the guide at:
`https://support.google.com/chrome/answer/95647 <https://support.google.com/chrome/answer/95647#:~:text=Allow%20or%20block%20cookies%20for%20a%20specific%20site>`_ `https://support.google.com/chrome/answer/95647
and adding `download.odoo.com` to the list of `Sites that can always use cookies`. <https://support.google.com/chrome/answer/95647>`_
and adding `download.odoo.com` to the list of :guilabel:`Sites that can always use cookies`.
Once done, the Outlook panel needs to be opened again. Once this is complete, the Outlook panel needs to be opened again.
Now, enter the Odoo database URL and click on :guilabel:`Login`.
#. Enter your Odoo database URL and click on *Login*. .. image:: outlook/enter-database-url.png
.. image:: outlook/enter-database-url.png
:align: center :align: center
:alt: Entering your Odoo database URL :alt: Entering the Odoo database URL
#. Click on *Allow* to open the pop-up window. Next, click on :guilabel:`Allow` to open the pop-up window.
.. image:: outlook/new-window-warning.png .. image:: outlook/new-window-warning.png
:align: center :align: center
:alt: New window pop-up warning :alt: New window pop-up warning
#. If you aren't logged into your database, enter your credentials. If the user isn't logged into the database, enter the credentials. Click on :guilabel:`Allow` to let
the Outlook Plugin connect to the database.
#. Click on *Allow* to let the Outlook Plugin connect to your database. .. image:: outlook/odoo-permission.png
.. image:: outlook/odoo-permission.png
:align: center :align: center
:alt: Allowing the Outlook Plugin to connect to a database :alt: Allowing the Outlook Plugin to connect to a database
@ -115,23 +117,34 @@ Connect your database
Add a shortcut to the plugin Add a shortcut to the plugin
---------------------------- ----------------------------
By default, the Outlook Plugin can be opened from the *More actions* menu. However, to save By default, the Outlook Plugin can be opened from the *More actions* menu. However, to save time,
time, it's possible to add it next to the other default actions. it's possible to add it next to the other default actions.
#. In your Outlook mailbox, click on *Settings*, then on *View all Outlook settings*. In the Outlook mailbox, click on :guilabel:`Settings`, then on :guilabel:`View all Outlook
settings`.
.. image:: outlook/all-outlook-settings.png .. image:: outlook/all-outlook-settings.png
:align: center :align: center
:alt: Viewing all Outlook settings :alt: Viewing all Outlook settings
#. Select *Customize actions* under *Mail*, click on *Odoo for Outlook*, and then *Save*. Now, select :guilabel:`Customize actions` under :guilabel:`Mail`, click on :guilabel:`Odoo for
Outlook`, and then :guilabel:`Save`.
.. image:: outlook/customize-actions.png .. image:: outlook/customize-actions.png
:align: center :align: center
:alt: Odoo for Outlook customized action :alt: Odoo for Outlook customized action
#. Open any email; the shortcut should be displayed. Following this step, open any email; the shortcut should be displayed.
.. image:: outlook/odoo-outlook-shortcut.png .. image:: outlook/odoo-outlook-shortcut.png
:align: center :align: center
:alt: Odoo for Outlook customized action :alt: Odoo for Outlook customized action
Using the plugin
----------------
Now that the plug-in is installed and operational, all that needs to be done to create a lead is to
click on the `O` [Odoo icon] or navigate to :guilabel:`More actions` and click on :guilabel:`Odoo
for Outlook`. The side panel will appear on the right-side, and under :guilabel:`Opportunities`
click on :guilabel:`New`. A new window with the created opportunity in the Odoo database will
populate.

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