[IMP] PoS: improvements of the PoS doc "getting started" (#600)

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@ -12,7 +12,6 @@ Point of Sale
point_of_sale/restaurant
point_of_sale/payment
point_of_sale/advanced_pricing_features
point_of_sale/analyze
point_of_sale/belgian_fdm

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@ -1,8 +0,0 @@
=============
Analyze sales
=============
.. toctree::
:titlesonly:
analyze/statistics

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==================================
View your Point of Sale statistics
==================================
Keeping track of your sales is key for any business. That's why Odoo
provides you a practical view to analyze your sales and get meaningful
statistics.
View your statistics
====================
To access your statistics go to :menuselection:`Point of Sale -->
Reporting --> Orders`
You can then see your various statistics in graph or pivot form.
.. image:: media/statistics01.png
:align: center
.. note::
You can also access the stats views by clicking here
.. image:: media/statistics02.png
:align: center

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@ -5,5 +5,5 @@ Overview
.. toctree::
:titlesonly:
overview/start
overview/getting_started
overview/register

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===============
Getting started
===============
When working with a Point of Sale application, employees want a
simple, and user-friendly solution. A solution that works online or
offline and with any device.
A Point of Sale system is a fully integrated application that allows any transaction,
automatically registers product moves in your stock, and gives you
real-time statistics and consolidations across all shops.
Configuration
=============
Make products available in the PoS
----------------------------------
To make products available for sale, go to :menuselection:`Point of
Sale --> Products --> Products` and open a product. In the *Sales*
tab, enable *Available in Point of Sale*.
.. image:: media/getting_started_01.png
:align: center
:alt: Product form. Making the product available in PoS.
.. note::
You can also define if the product has to be weighted or not.
Configure your payment methods
------------------------------
To add a payment method, you first need to create it. Go to
:menuselection:`Point of Sale --> Configuration --> Payment Methods`
and click on create. Then, you can name your payment method and set it
up.
.. image:: media/getting_started_02.png
:align: center
:alt: Creating a new payment method for a Point of Sale.
.. note::
Dont forget your credentials for methods using a payment terminal.
Now, you can select the payment method in your PoS settings. To do so,
go to :menuselection:`Point of Sale --> Configuration --> Point of
Sale` and open the PoS in which you want to include the payment method. Then, add the
payment method.
.. image:: media/getting_started_03.png
:align: center
:alt: Making the payment method available in a point of sale.
.. note::
*Configuration* is the menu where you can edit all your point of sale settings.
Some more features are available for restaurants.
Your first PoS session
======================
Your first order
----------------
Open a new session from the dashboard by clicking on *New Session*.
.. image:: media/getting_started_04.png
:align: center
:alt: Launching a new session.
After the loading screen, you arrive on the PoS interface.
.. image:: media/getting_started_05.png
:align: center
:alt: Point of sale dashboard.
Once an order is completed, you can register the payment. All the
available payment methods appear on the left of the screen. Select the payment
method and enter the received amount. Then, you can validate the
payment.
Return and refund products
--------------------------
Having a well-thought-out return policy is key to keep customers satisfied and make the process
of accepting returns and refunds easy for you.
To do that, from the PoS interface, select the product and quantity (with the +/- button) that the
customer wants to return. For multiple products, repeat the process individually.
.. image:: media/getting_started_06.png
:align: center
:alt: Refunding a product with the point of sale app.
When on the payment interface, the total is negative. To end the refund,
process the payment and validate it.
.. image:: media/getting_started_07.png
:align: center
:alt: Giving back money to customer in Odoo Point of Sale.
Close the PoS session
---------------------
To close your session at the end of the day, click on the close button on the upper right corner
of your screen and confirm. Now, close the session on the dashboard view.
.. image:: media/getting_started_08.png
:align: center
:alt: How to close a point of sale session.
.. tip::
Its strongly advised to close your PoS session at the end of each day.
Once a session is closed, you can see a summary of all transactions per payment method.
Then, click on a line to see all orders that were paid during your PoS session.
If everything is correct, validate the session and post the closing entries.
.. image:: media/getting_started_09.png
:align: center
:alt: Point of sale sales report before closing the session.
.. tip::
To connect the PoS hardware with an Odoo IoT Box, please refer to these
docs: :doc:`Connect an IoT Box to your database
<../../iot/config/connect>` and :doc:`Use the IoT Box for the PoS
<../../iot/config/pos>`.
View your statistics
====================
Keeping track of your sales is essential to get meaningful statistics. Thats why Odoo
provides analyzes about your sales.
To access your statistics, go to :menuselection:`Point of Sales -->
Reporting --> Orders`. There, you can see various statistics in graph
or pivot form.
.. image:: media/getting_started_10.png
:align: center
:alt: Orders analysis with pivot view of the point of sale reporting feature.
You can also access them through the dashboard.
.. image:: media/getting_started_11.png
:align: center
:alt: Accessing orders analysis via the point of sale dashboard. Reporting feature on the PoS form.

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@ -1,134 +0,0 @@
=======================================
Getting started with Odoo Point of Sale
=======================================
Overview
========
Odoo's online Point of Sale application is based on a simple, user
friendly interface. The Point of Sale application can be used online or
offline on iPads, Android tablets or laptops.
Odoo Point of Sale is fully integrated with the Inventory and Accounting
applications. Any transaction in your point of sale will be
automatically registered in your stock and accounting entries but also
in your CRM as the customer can be identified from the app.
You will be able to run real time statistics and consolidations across
all your shops without the hassle of integrating several external
applications.
Configuration
=============
Install the Point of Sale application
-------------------------------------
Go to Apps and install the Point of Sale application.
.. image:: media/start01.png
:align: center
.. tip::
If you are using Odoo Accounting, do not forget to install a chart of
accounts if it's not already done. This can be achieved in the
accounting settings.
Make products available in the Point of Sale
--------------------------------------------
To make products available for sale in the Point of Sale, open a
product, go in the tab Sales and tick the box "Available in Point of
Sale".
.. image:: media/start02.png
:align: center
.. tip::
You can also define there if the product has to be weighted with a
scale.
Configure your payment methods
------------------------------
To add a new payment method for a Point of Sale, go to
:menuselection:`Point of Sale --> Configuration --> Point of Sale --> Choose
a Point of Sale --> Go to the Payments section` and click on the link
"Payment Methods".
.. image:: media/start03.png
:align: center
Now, you can create new payment methods. Do not forget to tick the box
"Use in Point of Sale".
.. image:: media/start04.png
:align: center
Once your payment methods are created, you can decide in which Point of
Sale you want to make them available in the Point of Sale configuration.
.. image:: media/start05.png
:align: center
Configure your Point of Sale
----------------------------
Go to :menuselection:`Point of Sale --> Configuration --> Point of Sale`
and select the Point of Sale you want to configure. From this menu, you
can edit all the settings of your Point of Sale.
Create your first PoS session
=============================
Your first order
----------------
You are now ready to make your first sales through the PoS. From the PoS
dashboard, you see all your points of sale and you can start a new
session.
.. image:: media/start06.png
:align: center
You now arrive on the PoS interface.
.. image:: media/start07.png
:align: center
Once an order is completed, you can register the payment. All the
available payment methods appear on the left of the screen. Select the
payment method and enter the received amount. You can then validate the
payment.
You can register the next orders.
Close the PoS session
---------------------
At the end of the day, you will close your PoS session. For this, click
on the close button that appears on the top right corner and confirm.
You can now close the session from the dashboard.
.. image:: media/start08.png
:align: center
.. tip::
It's strongly advised to close your PoS session at the end of each day.
You will then see a summary of all transactions per payment method.
.. image:: media/start09.png
:align: center
You can click on a line of that summary to see all the orders that have
been paid by this payment method during that PoS session.
If everything is correct, you can validate the PoS session and post the
closing entries.
It's done, you have now closed your first PoS session.
.. tip::
To connect the PoS to hardware with an Odoo IoT Box, please see the section
:doc:`../../../iot/config/connect` and :doc:`../../../iot/config/pos`

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@ -6,7 +6,6 @@ Shop Features
:titlesonly:
shop/invoice
shop/refund
shop/cash_control
shop/barcode
shop/multicashiers

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==================================
Accept returns and refund products
==================================
Having a well-thought-out return policy is key to attract - and keep -
your customers. Making it easy for you to accept and refund those
returns is therefore also a key aspect of your *Point of Sale*
interface.
From your *Point of Sale* interface, select the product your customer
wants to return, use the +/- button and enter the quantity they need to
return. If they need to return multiple products, repeat the process.
.. image:: media/refund01.png
:align: center
As you can see, the total is in negative, to end the refund you simply
have to process the payment.
.. image:: media/refund02.png
:align: center

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@ -100,6 +100,9 @@ point_of_sale/advanced/barcode.rst point_of_sale/shop/barcode.rst
point_of_sale/advanced/multicashiers.rst point_of_sale/shop/multicashiers.rst # advanced/* --> shop/* (#612)
point_of_sale/advanced/reprint.rst point_of_sale/shop/reprint.rst # advanced/* --> shop/* (#612)
point_of_sale/advanced/cash_rounding.rst point_of_sale/shop/cash_rounding.rst # advanced/* --> shop/* (#612)
point_of_sale/overview/start.rst point_of_sale/overview/getting_started.rst # start --> getting_started (#600)
point_of_sale/shop/refund.rst point_of_sale/overview/getting_started.rst # shop/refund --> overview/getting_started (#600)
point_of_sale/analyze/statistics.rst point_of_sale/overview/getting_started.rst # analyze/statistics --> overview/getting_started (#600)
quality/control_points.rst quality/control/control_points.rst # /* --> control/* (#469)
quality/alert_mo.rst quality/alert/alert_mo.rst # /* --> alert/* (#469)