[IMP] PoS: improvements of the PoS doc "getting started" (#600)
@ -12,7 +12,6 @@ Point of Sale
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point_of_sale/restaurant
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point_of_sale/payment
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point_of_sale/advanced_pricing_features
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point_of_sale/analyze
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point_of_sale/belgian_fdm
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@ -1,8 +0,0 @@
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=============
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Analyze sales
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=============
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.. toctree::
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:titlesonly:
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analyze/statistics
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@ -1,24 +0,0 @@
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==================================
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View your Point of Sale statistics
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==================================
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Keeping track of your sales is key for any business. That's why Odoo
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provides you a practical view to analyze your sales and get meaningful
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statistics.
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View your statistics
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====================
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To access your statistics go to :menuselection:`Point of Sale -->
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Reporting --> Orders`
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You can then see your various statistics in graph or pivot form.
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.. image:: media/statistics01.png
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:align: center
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.. note::
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You can also access the stats views by clicking here
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.. image:: media/statistics02.png
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:align: center
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@ -5,5 +5,5 @@ Overview
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.. toctree::
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:titlesonly:
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overview/start
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overview/getting_started
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overview/register
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146
point_of_sale/overview/getting_started.rst
Normal file
@ -0,0 +1,146 @@
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===============
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Getting started
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===============
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When working with a Point of Sale application, employees want a
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simple, and user-friendly solution. A solution that works online or
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offline and with any device.
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A Point of Sale system is a fully integrated application that allows any transaction,
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automatically registers product moves in your stock, and gives you
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real-time statistics and consolidations across all shops.
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Configuration
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=============
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Make products available in the PoS
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----------------------------------
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To make products available for sale, go to :menuselection:`Point of
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Sale --> Products --> Products` and open a product. In the *Sales*
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tab, enable *Available in Point of Sale*.
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.. image:: media/getting_started_01.png
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:align: center
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:alt: Product form. Making the product available in PoS.
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.. note::
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You can also define if the product has to be weighted or not.
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Configure your payment methods
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------------------------------
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To add a payment method, you first need to create it. Go to
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:menuselection:`Point of Sale --> Configuration --> Payment Methods`
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and click on create. Then, you can name your payment method and set it
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up.
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.. image:: media/getting_started_02.png
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:align: center
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:alt: Creating a new payment method for a Point of Sale.
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.. note::
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Don’t forget your credentials for methods using a payment terminal.
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Now, you can select the payment method in your PoS settings. To do so,
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go to :menuselection:`Point of Sale --> Configuration --> Point of
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Sale` and open the PoS in which you want to include the payment method. Then, add the
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payment method.
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.. image:: media/getting_started_03.png
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:align: center
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:alt: Making the payment method available in a point of sale.
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.. note::
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*Configuration* is the menu where you can edit all your point of sale settings.
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Some more features are available for restaurants.
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Your first PoS session
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======================
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Your first order
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----------------
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Open a new session from the dashboard by clicking on *New Session*.
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.. image:: media/getting_started_04.png
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:align: center
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:alt: Launching a new session.
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After the loading screen, you arrive on the PoS interface.
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.. image:: media/getting_started_05.png
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:align: center
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:alt: Point of sale dashboard.
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Once an order is completed, you can register the payment. All the
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available payment methods appear on the left of the screen. Select the payment
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method and enter the received amount. Then, you can validate the
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payment.
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Return and refund products
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--------------------------
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Having a well-thought-out return policy is key to keep customers satisfied and make the process
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of accepting returns and refunds easy for you.
|
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|
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To do that, from the PoS interface, select the product and quantity (with the +/- button) that the
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customer wants to return. For multiple products, repeat the process individually.
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.. image:: media/getting_started_06.png
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:align: center
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:alt: Refunding a product with the point of sale app.
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When on the payment interface, the total is negative. To end the refund,
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process the payment and validate it.
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.. image:: media/getting_started_07.png
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:align: center
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:alt: Giving back money to customer in Odoo Point of Sale.
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Close the PoS session
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---------------------
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To close your session at the end of the day, click on the close button on the upper right corner
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of your screen and confirm. Now, close the session on the dashboard view.
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.. image:: media/getting_started_08.png
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:align: center
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:alt: How to close a point of sale session.
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.. tip::
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It’s strongly advised to close your PoS session at the end of each day.
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Once a session is closed, you can see a summary of all transactions per payment method.
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Then, click on a line to see all orders that were paid during your PoS session.
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If everything is correct, validate the session and post the closing entries.
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.. image:: media/getting_started_09.png
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:align: center
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:alt: Point of sale sales report before closing the session.
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.. tip::
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To connect the PoS hardware with an Odoo IoT Box, please refer to these
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docs: :doc:`Connect an IoT Box to your database
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<../../iot/config/connect>` and :doc:`Use the IoT Box for the PoS
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<../../iot/config/pos>`.
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|
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View your statistics
|
||||
====================
|
||||
|
||||
Keeping track of your sales is essential to get meaningful statistics. That’s why Odoo
|
||||
provides analyzes about your sales.
|
||||
|
||||
To access your statistics, go to :menuselection:`Point of Sales -->
|
||||
Reporting --> Orders`. There, you can see various statistics in graph
|
||||
or pivot form.
|
||||
|
||||
.. image:: media/getting_started_10.png
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:align: center
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:alt: Orders analysis with pivot view of the point of sale reporting feature.
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You can also access them through the dashboard.
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.. image:: media/getting_started_11.png
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:align: center
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:alt: Accessing orders analysis via the point of sale dashboard. Reporting feature on the PoS form.
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@ -1,134 +0,0 @@
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=======================================
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Getting started with Odoo Point of Sale
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=======================================
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Overview
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========
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Odoo's online Point of Sale application is based on a simple, user
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friendly interface. The Point of Sale application can be used online or
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offline on iPads, Android tablets or laptops.
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Odoo Point of Sale is fully integrated with the Inventory and Accounting
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applications. Any transaction in your point of sale will be
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automatically registered in your stock and accounting entries but also
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in your CRM as the customer can be identified from the app.
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You will be able to run real time statistics and consolidations across
|
||||
all your shops without the hassle of integrating several external
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applications.
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|
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Configuration
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=============
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Install the Point of Sale application
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-------------------------------------
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Go to Apps and install the Point of Sale application.
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.. image:: media/start01.png
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:align: center
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.. tip::
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If you are using Odoo Accounting, do not forget to install a chart of
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accounts if it's not already done. This can be achieved in the
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accounting settings.
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Make products available in the Point of Sale
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--------------------------------------------
|
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|
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To make products available for sale in the Point of Sale, open a
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product, go in the tab Sales and tick the box "Available in Point of
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Sale".
|
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|
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.. image:: media/start02.png
|
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:align: center
|
||||
|
||||
.. tip::
|
||||
You can also define there if the product has to be weighted with a
|
||||
scale.
|
||||
|
||||
Configure your payment methods
|
||||
------------------------------
|
||||
|
||||
To add a new payment method for a Point of Sale, go to
|
||||
:menuselection:`Point of Sale --> Configuration --> Point of Sale --> Choose
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a Point of Sale --> Go to the Payments section` and click on the link
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"Payment Methods".
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.. image:: media/start03.png
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:align: center
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Now, you can create new payment methods. Do not forget to tick the box
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"Use in Point of Sale".
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.. image:: media/start04.png
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:align: center
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Once your payment methods are created, you can decide in which Point of
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Sale you want to make them available in the Point of Sale configuration.
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.. image:: media/start05.png
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:align: center
|
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|
||||
Configure your Point of Sale
|
||||
----------------------------
|
||||
|
||||
Go to :menuselection:`Point of Sale --> Configuration --> Point of Sale`
|
||||
and select the Point of Sale you want to configure. From this menu, you
|
||||
can edit all the settings of your Point of Sale.
|
||||
|
||||
Create your first PoS session
|
||||
=============================
|
||||
|
||||
Your first order
|
||||
----------------
|
||||
|
||||
You are now ready to make your first sales through the PoS. From the PoS
|
||||
dashboard, you see all your points of sale and you can start a new
|
||||
session.
|
||||
|
||||
.. image:: media/start06.png
|
||||
:align: center
|
||||
|
||||
You now arrive on the PoS interface.
|
||||
|
||||
.. image:: media/start07.png
|
||||
:align: center
|
||||
|
||||
Once an order is completed, you can register the payment. All the
|
||||
available payment methods appear on the left of the screen. Select the
|
||||
payment method and enter the received amount. You can then validate the
|
||||
payment.
|
||||
|
||||
You can register the next orders.
|
||||
|
||||
Close the PoS session
|
||||
---------------------
|
||||
|
||||
At the end of the day, you will close your PoS session. For this, click
|
||||
on the close button that appears on the top right corner and confirm.
|
||||
You can now close the session from the dashboard.
|
||||
|
||||
.. image:: media/start08.png
|
||||
:align: center
|
||||
|
||||
.. tip::
|
||||
It's strongly advised to close your PoS session at the end of each day.
|
||||
|
||||
You will then see a summary of all transactions per payment method.
|
||||
|
||||
.. image:: media/start09.png
|
||||
:align: center
|
||||
|
||||
You can click on a line of that summary to see all the orders that have
|
||||
been paid by this payment method during that PoS session.
|
||||
|
||||
If everything is correct, you can validate the PoS session and post the
|
||||
closing entries.
|
||||
|
||||
It's done, you have now closed your first PoS session.
|
||||
|
||||
.. tip::
|
||||
To connect the PoS to hardware with an Odoo IoT Box, please see the section
|
||||
:doc:`../../../iot/config/connect` and :doc:`../../../iot/config/pos`
|
@ -6,7 +6,6 @@ Shop Features
|
||||
:titlesonly:
|
||||
|
||||
shop/invoice
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||||
shop/refund
|
||||
shop/cash_control
|
||||
shop/barcode
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||||
shop/multicashiers
|
||||
|
Before Width: | Height: | Size: 32 KiB |
Before Width: | Height: | Size: 14 KiB |
@ -1,21 +0,0 @@
|
||||
==================================
|
||||
Accept returns and refund products
|
||||
==================================
|
||||
|
||||
Having a well-thought-out return policy is key to attract - and keep -
|
||||
your customers. Making it easy for you to accept and refund those
|
||||
returns is therefore also a key aspect of your *Point of Sale*
|
||||
interface.
|
||||
|
||||
From your *Point of Sale* interface, select the product your customer
|
||||
wants to return, use the +/- button and enter the quantity they need to
|
||||
return. If they need to return multiple products, repeat the process.
|
||||
|
||||
.. image:: media/refund01.png
|
||||
:align: center
|
||||
|
||||
As you can see, the total is in negative, to end the refund you simply
|
||||
have to process the payment.
|
||||
|
||||
.. image:: media/refund02.png
|
||||
:align: center
|
@ -100,6 +100,9 @@ point_of_sale/advanced/barcode.rst point_of_sale/shop/barcode.rst
|
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point_of_sale/advanced/multicashiers.rst point_of_sale/shop/multicashiers.rst # advanced/* --> shop/* (#612)
|
||||
point_of_sale/advanced/reprint.rst point_of_sale/shop/reprint.rst # advanced/* --> shop/* (#612)
|
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point_of_sale/advanced/cash_rounding.rst point_of_sale/shop/cash_rounding.rst # advanced/* --> shop/* (#612)
|
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point_of_sale/overview/start.rst point_of_sale/overview/getting_started.rst # start --> getting_started (#600)
|
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point_of_sale/shop/refund.rst point_of_sale/overview/getting_started.rst # shop/refund --> overview/getting_started (#600)
|
||||
point_of_sale/analyze/statistics.rst point_of_sale/overview/getting_started.rst # analyze/statistics --> overview/getting_started (#600)
|
||||
|
||||
quality/control_points.rst quality/control/control_points.rst # /* --> control/* (#469)
|
||||
quality/alert_mo.rst quality/alert/alert_mo.rst # /* --> alert/* (#469)
|
||||
|