diff --git a/locale/es/LC_MESSAGES/livechat.po b/locale/es/LC_MESSAGES/livechat.po
new file mode 100644
index 000000000..3942c6bcc
--- /dev/null
+++ b/locale/es/LC_MESSAGES/livechat.po
@@ -0,0 +1,249 @@
+# SOME DESCRIPTIVE TITLE.
+# Copyright (C) 2015-TODAY, Odoo S.A.
+# This file is distributed under the same license as the Odoo Business package.
+# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
+# 
+#, fuzzy
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Business 10.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2018-03-08 14:28+0100\n"
+"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
+"Last-Translator: Nicolás Broggi <rnbroggi@gmail.com>, 2018\n"
+"Language-Team: Spanish (https://www.transifex.com/odoo/teams/41243/es/)\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: 8bit\n"
+"Language: es\n"
+"Plural-Forms: nplurals=2; plural=(n != 1);\n"
+
+#: ../../livechat/livechat.rst:5
+msgid "Live Chat"
+msgstr "Chat en vivo"
+
+#: ../../livechat/livechat.rst:8
+msgid "Chat in live with website visitors"
+msgstr "Chatee en vivo con los visitantes del sitio web"
+
+#: ../../livechat/livechat.rst:10
+msgid ""
+"With Odoo Live Chat, you can establish a direct contact with your website "
+"visitors. A simple dialog box will be available on their screen and will "
+"allow them to get in touch with one of your sales representatives. This way,"
+" you can easily turn prospects into potential business opportunities. You "
+"will also be able to provide assistance to your customers. Overall, this is "
+"the perfect tool to improve customer satisfaction."
+msgstr ""
+"Con Odoo Live Chat, puede establecer un contacto directo con los visitantes "
+"de su sitio web. Un cuadro de diálogo simple estará disponible en su "
+"pantalla y les permitirá ponerse en contacto con uno de sus representantes "
+"de ventas. De esta manera, puede convertir fácilmente a los prospectos en "
+"posibles oportunidades comerciales. También podrá brindar asistencia a sus "
+"clientes. En general, esta es la herramienta perfecta para mejorar la "
+"satisfacción del cliente."
+
+#: ../../livechat/livechat.rst:19
+msgid "Configuration"
+msgstr "Configuración"
+
+#: ../../livechat/livechat.rst:21
+msgid ""
+"To get the Live Chat feature, open the Apps module, search for \"Live Chat\""
+" and then click on install."
+msgstr ""
+"Para obtener la función de chat en vivo, abra el módulo Aplicaciones, busque"
+" \"Chat en vivo\" y luego haga clic en instalar."
+
+#: ../../livechat/livechat.rst:27
+msgid ""
+"The Live Chat module provides you a direct access to your channels. There, "
+"operators can easily join and leave the chat."
+msgstr ""
+"El módulo Live Chat le proporciona acceso directo a sus canales. Allí, los "
+"operadores pueden unirse fácilmente y abandonar el chat."
+
+#: ../../livechat/livechat.rst:34
+msgid "Add the live chat to an Odoo website"
+msgstr "Agregue el chat en vivo a un sitio web de Odoo"
+
+#: ../../livechat/livechat.rst:36
+msgid ""
+"If your website was created with Odoo, then the live chat is automatically "
+"added to it. All that is left to do, is to go to :menuselection:`Website -->"
+" Configuration --> Settings` to select the channel to be linked to the "
+"website."
+msgstr ""
+"Si su sitio web fue creado con Odoo, entonces el chat en vivo se agrega "
+"automáticamente. Todo lo que queda por hacer es ir a: menu selection: `Sitio"
+" web -> Configuración -> Configuración` para seleccionar el canal que se va "
+"a vincular al sitio web."
+
+#: ../../livechat/livechat.rst:45
+msgid "Add the live chat to an external website"
+msgstr "Agregue el chat en vivo a un sitio web externo"
+
+#: ../../livechat/livechat.rst:47
+msgid ""
+"If your website was not created with Odoo, go to the Live Chat module and "
+"then select the channel to be linked. There, you can simply copy paste the "
+"code available into your website. A specific url you can send to customers "
+"or suppliers for them to access the live chat is also provided."
+msgstr ""
+"Si su sitio web no se creó con Odoo, vaya al módulo Chat en vivo y luego "
+"seleccione el canal que se va a vincular. Allí, simplemente copie y pegue el"
+" código disponible en su sitio web. También se proporciona una URL "
+"específica que puede enviar a clientes o proveedores para que accedan al "
+"chat en vivo."
+
+#: ../../livechat/livechat.rst:54
+msgid "Hide / display the live chat according to rules"
+msgstr "Ocultar / mostrar el chat en vivo de acuerdo a las reglas"
+
+#: ../../livechat/livechat.rst:56
+msgid ""
+"Rules for the live chat can be defined on the channel form. For instance, "
+"you can choose to display the chat in the countries you speak the language "
+"of. On the contrary, you are able to hide the chat in countries your company"
+" does not sell in. If you select *Auto popup*, you can also set the length "
+"of time it takes for the chat to appear."
+msgstr ""
+"Las reglas para el chat en vivo se pueden definir en el formulario del "
+"canal. Por ejemplo, puede elegir mostrar el chat en los países en los que "
+"habla el idioma. Por el contrario, puede ocultar el chat en países en los "
+"que su empresa no vende. Si selecciona *Auto popup*, también puede "
+"establecer el tiempo que tarda el chat en aparecer."
+
+#: ../../livechat/livechat.rst:66
+msgid "Prepare automatic messages"
+msgstr "Preparar mensajes automáticos"
+
+#: ../../livechat/livechat.rst:68
+msgid ""
+"On the channel form, in the *Options* section, several messages can be typed"
+" to appear automatically on the chat. This will entice visitors to reach you"
+" through the live chat."
+msgstr ""
+"En el formulario del canal, en la sección *Opciones*, se pueden escribir "
+"varios mensajes para que aparezcan automáticamente en el chat. Esto atraerá "
+"a los visitantes a contactarlo a través del chat en vivo."
+
+#: ../../livechat/livechat.rst:76
+msgid "Start chatting with customers"
+msgstr "Comience a chatear con los clientes"
+
+#: ../../livechat/livechat.rst:78
+msgid ""
+"In order to start chatting with customers, first make sure that the channel "
+"is published on your website. To do so, select *Unpublished on Website* on "
+"the top right corner of the channel form to toggle the *Published* setting. "
+"Then, the live chat can begin once an operator has joined the channel."
+msgstr ""
+"Para comenzar a chatear con los clientes, primero asegúrese de que el canal "
+"esté publicado en su sitio web. Para hacerlo, seleccione *No publicado en el"
+" sitio web* en la esquina superior derecha del formulario del canal para "
+"alternar la configuración *Publicado*. Luego, el chat en vivo puede comenzar"
+" una vez que un operador se haya unido al canal."
+
+#: ../../livechat/livechat.rst:88
+msgid ""
+"If no operator is available and/or if the channel is unpublished on the "
+"website, then the live chat button will not appear to visitors."
+msgstr ""
+"Si no hay un operador disponible y/o si el canal no está publicado en el "
+"sitio web, el botón de chat en vivo no aparecerá para los visitantes."
+
+#: ../../livechat/livechat.rst:92
+msgid ""
+"In practice, the conversations initiated by the visitors will appear in the "
+"Discuss module and will also pop up as a direct message. Therefore, "
+"inquiries can be answered wherever you are in Odoo."
+msgstr ""
+"En la práctica, las conversaciones iniciadas por los visitantes aparecerán "
+"en el módulo Discusión y también aparecerán como un mensaje directo. Por lo "
+"tanto, las consultas pueden responderse donde sea que se encuentre en Odoo."
+
+#: ../../livechat/livechat.rst:96
+msgid ""
+"If there several operators in charge of a channel, the system will dispatch "
+"sessions randomly between them."
+msgstr ""
+"Si hay varios operadores a cargo de un canal, el sistema enviará sesiones al"
+" azar entre ellos."
+
+#: ../../livechat/livechat.rst:100
+msgid "Use commands"
+msgstr "Usar comandos"
+
+#: ../../livechat/livechat.rst:102
+msgid ""
+"Commands are useful shortcuts for completing certain actions or to access "
+"information you might need. To use this feature, simply type the commands "
+"into the chat. The following actions are available :"
+msgstr ""
+"Los comandos son atajos útiles para completar ciertas acciones o para "
+"acceder a la información que pueda necesitar. Para usar esta función, "
+"simplemente escriba los comandos en el chat. Las siguientes acciones están "
+"disponibles:"
+
+#: ../../livechat/livechat.rst:106
+msgid "**/help** : show a helper message."
+msgstr "**/help**: muestra un mensaje de ayuda."
+
+#: ../../livechat/livechat.rst:108
+msgid "**/helpdesk** : create a helpdesk ticket."
+msgstr "**/helpdesk** : crea un ticket de servicio de asistencia."
+
+#: ../../livechat/livechat.rst:110
+msgid "**/helpdesk\\_search** : search for a helpdesk ticket."
+msgstr "**/helpdesk\\_search** : busca un ticket de servicio de asistencia."
+
+#: ../../livechat/livechat.rst:112
+msgid "**/history** : see 15 last visited pages."
+msgstr "**/history** : ver 15 últimas páginas visitadas."
+
+#: ../../livechat/livechat.rst:114
+msgid "**/lead** : create a new lead."
+msgstr "**/lead** : crea una nueva iniciativa."
+
+#: ../../livechat/livechat.rst:116
+msgid "**/leave** : leave the channel."
+msgstr "**/leave** : dejar el canal."
+
+#: ../../livechat/livechat.rst:119
+msgid ""
+"If a helpdesk ticket is created from the chat, then the conversation it was "
+"generated from will automatically appear as the description of the ticket. "
+"The same goes for the creation of a lead."
+msgstr ""
+"Si se crea un ticket de servicio de asistencia desde el chat, la "
+"conversación de la que se generó aparecerá automáticamente como la "
+"descripción del ticket. Lo mismo ocurre con la creación de una iniciativa."
+
+#: ../../livechat/livechat.rst:124
+msgid "Send canned responses"
+msgstr "Enviar respuestas guardadas"
+
+#: ../../livechat/livechat.rst:126
+msgid ""
+"Canned responses allow you to create substitutes to generic sentences you "
+"frequently use. Typing a word instead of several will save you a lot of "
+"time. To add canned responses, go to :menuselection:`LIVE CHAT --> "
+"Configuration --> Canned Responses` and create as many as you need to. Then,"
+" to use them during a chat, simply type \":\" followed by the shortcut you "
+"assigned."
+msgstr ""
+"Las respuestas guardadas le permiten crear sustitutos a oraciones genéricas "
+"que usa con frecuencia. Escribir una palabra en vez de varias le ahorrará "
+"mucho tiempo. Para agregar respuestas guardadas, vaya a: menuselection: "
+"`CHAT EN VIVO -> Configuración -> Respuestas guardadas` y cree todas las que"
+" necesite. Luego, para usarlos durante un chat, simplemente escriba \":\" "
+"seguido del atajo que asignó."
+
+#: ../../livechat/livechat.rst:136
+msgid ""
+"You now have all of the tools needed to chat in live with your website "
+"visitors, enjoy !"
+msgstr ""
+"Ahora tiene todas las herramientas necesarias para chatear en vivo con los "
+"visitantes de su sitio web, ¡disfrútelo!"
diff --git a/locale/fr/LC_MESSAGES/livechat.po b/locale/fr/LC_MESSAGES/livechat.po
new file mode 100644
index 000000000..43aa61696
--- /dev/null
+++ b/locale/fr/LC_MESSAGES/livechat.po
@@ -0,0 +1,194 @@
+# SOME DESCRIPTIVE TITLE.
+# Copyright (C) 2015-TODAY, Odoo S.A.
+# This file is distributed under the same license as the Odoo Business package.
+# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
+# 
+#, fuzzy
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Business 10.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2018-03-08 14:28+0100\n"
+"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
+"Last-Translator: Eloïse Stilmant <est@odoo.com>, 2018\n"
+"Language-Team: French (https://www.transifex.com/odoo/teams/41243/fr/)\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: 8bit\n"
+"Language: fr\n"
+"Plural-Forms: nplurals=2; plural=(n > 1);\n"
+
+#: ../../livechat/livechat.rst:5
+msgid "Live Chat"
+msgstr "Discussion instantanée"
+
+#: ../../livechat/livechat.rst:8
+msgid "Chat in live with website visitors"
+msgstr ""
+
+#: ../../livechat/livechat.rst:10
+msgid ""
+"With Odoo Live Chat, you can establish a direct contact with your website "
+"visitors. A simple dialog box will be available on their screen and will "
+"allow them to get in touch with one of your sales representatives. This way,"
+" you can easily turn prospects into potential business opportunities. You "
+"will also be able to provide assistance to your customers. Overall, this is "
+"the perfect tool to improve customer satisfaction."
+msgstr ""
+
+#: ../../livechat/livechat.rst:19
+msgid "Configuration"
+msgstr "Configuration"
+
+#: ../../livechat/livechat.rst:21
+msgid ""
+"To get the Live Chat feature, open the Apps module, search for \"Live Chat\""
+" and then click on install."
+msgstr ""
+
+#: ../../livechat/livechat.rst:27
+msgid ""
+"The Live Chat module provides you a direct access to your channels. There, "
+"operators can easily join and leave the chat."
+msgstr ""
+
+#: ../../livechat/livechat.rst:34
+msgid "Add the live chat to an Odoo website"
+msgstr ""
+
+#: ../../livechat/livechat.rst:36
+msgid ""
+"If your website was created with Odoo, then the live chat is automatically "
+"added to it. All that is left to do, is to go to :menuselection:`Website -->"
+" Configuration --> Settings` to select the channel to be linked to the "
+"website."
+msgstr ""
+
+#: ../../livechat/livechat.rst:45
+msgid "Add the live chat to an external website"
+msgstr ""
+
+#: ../../livechat/livechat.rst:47
+msgid ""
+"If your website was not created with Odoo, go to the Live Chat module and "
+"then select the channel to be linked. There, you can simply copy paste the "
+"code available into your website. A specific url you can send to customers "
+"or suppliers for them to access the live chat is also provided."
+msgstr ""
+
+#: ../../livechat/livechat.rst:54
+msgid "Hide / display the live chat according to rules"
+msgstr ""
+
+#: ../../livechat/livechat.rst:56
+msgid ""
+"Rules for the live chat can be defined on the channel form. For instance, "
+"you can choose to display the chat in the countries you speak the language "
+"of. On the contrary, you are able to hide the chat in countries your company"
+" does not sell in. If you select *Auto popup*, you can also set the length "
+"of time it takes for the chat to appear."
+msgstr ""
+
+#: ../../livechat/livechat.rst:66
+msgid "Prepare automatic messages"
+msgstr ""
+
+#: ../../livechat/livechat.rst:68
+msgid ""
+"On the channel form, in the *Options* section, several messages can be typed"
+" to appear automatically on the chat. This will entice visitors to reach you"
+" through the live chat."
+msgstr ""
+
+#: ../../livechat/livechat.rst:76
+msgid "Start chatting with customers"
+msgstr ""
+
+#: ../../livechat/livechat.rst:78
+msgid ""
+"In order to start chatting with customers, first make sure that the channel "
+"is published on your website. To do so, select *Unpublished on Website* on "
+"the top right corner of the channel form to toggle the *Published* setting. "
+"Then, the live chat can begin once an operator has joined the channel."
+msgstr ""
+
+#: ../../livechat/livechat.rst:88
+msgid ""
+"If no operator is available and/or if the channel is unpublished on the "
+"website, then the live chat button will not appear to visitors."
+msgstr ""
+
+#: ../../livechat/livechat.rst:92
+msgid ""
+"In practice, the conversations initiated by the visitors will appear in the "
+"Discuss module and will also pop up as a direct message. Therefore, "
+"inquiries can be answered wherever you are in Odoo."
+msgstr ""
+
+#: ../../livechat/livechat.rst:96
+msgid ""
+"If there several operators in charge of a channel, the system will dispatch "
+"sessions randomly between them."
+msgstr ""
+
+#: ../../livechat/livechat.rst:100
+msgid "Use commands"
+msgstr ""
+
+#: ../../livechat/livechat.rst:102
+msgid ""
+"Commands are useful shortcuts for completing certain actions or to access "
+"information you might need. To use this feature, simply type the commands "
+"into the chat. The following actions are available :"
+msgstr ""
+
+#: ../../livechat/livechat.rst:106
+msgid "**/help** : show a helper message."
+msgstr ""
+
+#: ../../livechat/livechat.rst:108
+msgid "**/helpdesk** : create a helpdesk ticket."
+msgstr ""
+
+#: ../../livechat/livechat.rst:110
+msgid "**/helpdesk\\_search** : search for a helpdesk ticket."
+msgstr ""
+
+#: ../../livechat/livechat.rst:112
+msgid "**/history** : see 15 last visited pages."
+msgstr ""
+
+#: ../../livechat/livechat.rst:114
+msgid "**/lead** : create a new lead."
+msgstr ""
+
+#: ../../livechat/livechat.rst:116
+msgid "**/leave** : leave the channel."
+msgstr ""
+
+#: ../../livechat/livechat.rst:119
+msgid ""
+"If a helpdesk ticket is created from the chat, then the conversation it was "
+"generated from will automatically appear as the description of the ticket. "
+"The same goes for the creation of a lead."
+msgstr ""
+
+#: ../../livechat/livechat.rst:124
+msgid "Send canned responses"
+msgstr ""
+
+#: ../../livechat/livechat.rst:126
+msgid ""
+"Canned responses allow you to create substitutes to generic sentences you "
+"frequently use. Typing a word instead of several will save you a lot of "
+"time. To add canned responses, go to :menuselection:`LIVE CHAT --> "
+"Configuration --> Canned Responses` and create as many as you need to. Then,"
+" to use them during a chat, simply type \":\" followed by the shortcut you "
+"assigned."
+msgstr ""
+
+#: ../../livechat/livechat.rst:136
+msgid ""
+"You now have all of the tools needed to chat in live with your website "
+"visitors, enjoy !"
+msgstr ""
diff --git a/locale/nl/LC_MESSAGES/livechat.po b/locale/nl/LC_MESSAGES/livechat.po
new file mode 100644
index 000000000..dc17b12dc
--- /dev/null
+++ b/locale/nl/LC_MESSAGES/livechat.po
@@ -0,0 +1,194 @@
+# SOME DESCRIPTIVE TITLE.
+# Copyright (C) 2015-TODAY, Odoo S.A.
+# This file is distributed under the same license as the Odoo Business package.
+# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
+# 
+#, fuzzy
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Business 10.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2018-03-08 14:28+0100\n"
+"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
+"Last-Translator: Cas Vissers <casvissers@brahoo.nl>, 2018\n"
+"Language-Team: Dutch (https://www.transifex.com/odoo/teams/41243/nl/)\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: 8bit\n"
+"Language: nl\n"
+"Plural-Forms: nplurals=2; plural=(n != 1);\n"
+
+#: ../../livechat/livechat.rst:5
+msgid "Live Chat"
+msgstr "Live Chat"
+
+#: ../../livechat/livechat.rst:8
+msgid "Chat in live with website visitors"
+msgstr ""
+
+#: ../../livechat/livechat.rst:10
+msgid ""
+"With Odoo Live Chat, you can establish a direct contact with your website "
+"visitors. A simple dialog box will be available on their screen and will "
+"allow them to get in touch with one of your sales representatives. This way,"
+" you can easily turn prospects into potential business opportunities. You "
+"will also be able to provide assistance to your customers. Overall, this is "
+"the perfect tool to improve customer satisfaction."
+msgstr ""
+
+#: ../../livechat/livechat.rst:19
+msgid "Configuration"
+msgstr "Instelling"
+
+#: ../../livechat/livechat.rst:21
+msgid ""
+"To get the Live Chat feature, open the Apps module, search for \"Live Chat\""
+" and then click on install."
+msgstr ""
+
+#: ../../livechat/livechat.rst:27
+msgid ""
+"The Live Chat module provides you a direct access to your channels. There, "
+"operators can easily join and leave the chat."
+msgstr ""
+
+#: ../../livechat/livechat.rst:34
+msgid "Add the live chat to an Odoo website"
+msgstr ""
+
+#: ../../livechat/livechat.rst:36
+msgid ""
+"If your website was created with Odoo, then the live chat is automatically "
+"added to it. All that is left to do, is to go to :menuselection:`Website -->"
+" Configuration --> Settings` to select the channel to be linked to the "
+"website."
+msgstr ""
+
+#: ../../livechat/livechat.rst:45
+msgid "Add the live chat to an external website"
+msgstr ""
+
+#: ../../livechat/livechat.rst:47
+msgid ""
+"If your website was not created with Odoo, go to the Live Chat module and "
+"then select the channel to be linked. There, you can simply copy paste the "
+"code available into your website. A specific url you can send to customers "
+"or suppliers for them to access the live chat is also provided."
+msgstr ""
+
+#: ../../livechat/livechat.rst:54
+msgid "Hide / display the live chat according to rules"
+msgstr ""
+
+#: ../../livechat/livechat.rst:56
+msgid ""
+"Rules for the live chat can be defined on the channel form. For instance, "
+"you can choose to display the chat in the countries you speak the language "
+"of. On the contrary, you are able to hide the chat in countries your company"
+" does not sell in. If you select *Auto popup*, you can also set the length "
+"of time it takes for the chat to appear."
+msgstr ""
+
+#: ../../livechat/livechat.rst:66
+msgid "Prepare automatic messages"
+msgstr ""
+
+#: ../../livechat/livechat.rst:68
+msgid ""
+"On the channel form, in the *Options* section, several messages can be typed"
+" to appear automatically on the chat. This will entice visitors to reach you"
+" through the live chat."
+msgstr ""
+
+#: ../../livechat/livechat.rst:76
+msgid "Start chatting with customers"
+msgstr ""
+
+#: ../../livechat/livechat.rst:78
+msgid ""
+"In order to start chatting with customers, first make sure that the channel "
+"is published on your website. To do so, select *Unpublished on Website* on "
+"the top right corner of the channel form to toggle the *Published* setting. "
+"Then, the live chat can begin once an operator has joined the channel."
+msgstr ""
+
+#: ../../livechat/livechat.rst:88
+msgid ""
+"If no operator is available and/or if the channel is unpublished on the "
+"website, then the live chat button will not appear to visitors."
+msgstr ""
+
+#: ../../livechat/livechat.rst:92
+msgid ""
+"In practice, the conversations initiated by the visitors will appear in the "
+"Discuss module and will also pop up as a direct message. Therefore, "
+"inquiries can be answered wherever you are in Odoo."
+msgstr ""
+
+#: ../../livechat/livechat.rst:96
+msgid ""
+"If there several operators in charge of a channel, the system will dispatch "
+"sessions randomly between them."
+msgstr ""
+
+#: ../../livechat/livechat.rst:100
+msgid "Use commands"
+msgstr ""
+
+#: ../../livechat/livechat.rst:102
+msgid ""
+"Commands are useful shortcuts for completing certain actions or to access "
+"information you might need. To use this feature, simply type the commands "
+"into the chat. The following actions are available :"
+msgstr ""
+
+#: ../../livechat/livechat.rst:106
+msgid "**/help** : show a helper message."
+msgstr ""
+
+#: ../../livechat/livechat.rst:108
+msgid "**/helpdesk** : create a helpdesk ticket."
+msgstr ""
+
+#: ../../livechat/livechat.rst:110
+msgid "**/helpdesk\\_search** : search for a helpdesk ticket."
+msgstr ""
+
+#: ../../livechat/livechat.rst:112
+msgid "**/history** : see 15 last visited pages."
+msgstr ""
+
+#: ../../livechat/livechat.rst:114
+msgid "**/lead** : create a new lead."
+msgstr ""
+
+#: ../../livechat/livechat.rst:116
+msgid "**/leave** : leave the channel."
+msgstr ""
+
+#: ../../livechat/livechat.rst:119
+msgid ""
+"If a helpdesk ticket is created from the chat, then the conversation it was "
+"generated from will automatically appear as the description of the ticket. "
+"The same goes for the creation of a lead."
+msgstr ""
+
+#: ../../livechat/livechat.rst:124
+msgid "Send canned responses"
+msgstr ""
+
+#: ../../livechat/livechat.rst:126
+msgid ""
+"Canned responses allow you to create substitutes to generic sentences you "
+"frequently use. Typing a word instead of several will save you a lot of "
+"time. To add canned responses, go to :menuselection:`LIVE CHAT --> "
+"Configuration --> Canned Responses` and create as many as you need to. Then,"
+" to use them during a chat, simply type \":\" followed by the shortcut you "
+"assigned."
+msgstr ""
+
+#: ../../livechat/livechat.rst:136
+msgid ""
+"You now have all of the tools needed to chat in live with your website "
+"visitors, enjoy !"
+msgstr ""
diff --git a/locale/zh_CN/LC_MESSAGES/livechat.po b/locale/zh_CN/LC_MESSAGES/livechat.po
new file mode 100644
index 000000000..1d1d61a3f
--- /dev/null
+++ b/locale/zh_CN/LC_MESSAGES/livechat.po
@@ -0,0 +1,194 @@
+# SOME DESCRIPTIVE TITLE.
+# Copyright (C) 2015-TODAY, Odoo S.A.
+# This file is distributed under the same license as the Odoo Business package.
+# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
+# 
+#, fuzzy
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Business 10.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2018-03-08 14:28+0100\n"
+"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
+"Last-Translator: William Qi <qigl@inspur.com>, 2018\n"
+"Language-Team: Chinese (China) (https://www.transifex.com/odoo/teams/41243/zh_CN/)\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: 8bit\n"
+"Language: zh_CN\n"
+"Plural-Forms: nplurals=1; plural=0;\n"
+
+#: ../../livechat/livechat.rst:5
+msgid "Live Chat"
+msgstr "在线聊天"
+
+#: ../../livechat/livechat.rst:8
+msgid "Chat in live with website visitors"
+msgstr "与网站访客在线实时沟通"
+
+#: ../../livechat/livechat.rst:10
+msgid ""
+"With Odoo Live Chat, you can establish a direct contact with your website "
+"visitors. A simple dialog box will be available on their screen and will "
+"allow them to get in touch with one of your sales representatives. This way,"
+" you can easily turn prospects into potential business opportunities. You "
+"will also be able to provide assistance to your customers. Overall, this is "
+"the perfect tool to improve customer satisfaction."
+msgstr ""
+
+#: ../../livechat/livechat.rst:19
+msgid "Configuration"
+msgstr "配置"
+
+#: ../../livechat/livechat.rst:21
+msgid ""
+"To get the Live Chat feature, open the Apps module, search for \"Live Chat\""
+" and then click on install."
+msgstr "使用在线聊天功能，打开应用界面，找到“聊天功能”，点击安装。"
+
+#: ../../livechat/livechat.rst:27
+msgid ""
+"The Live Chat module provides you a direct access to your channels. There, "
+"operators can easily join and leave the chat."
+msgstr "在线聊天模块提供了一个直接聊天的工具，因此，您可以轻松加入，离开聊天。"
+
+#: ../../livechat/livechat.rst:34
+msgid "Add the live chat to an Odoo website"
+msgstr "将在线聊天模块添加到Odoo网站"
+
+#: ../../livechat/livechat.rst:36
+msgid ""
+"If your website was created with Odoo, then the live chat is automatically "
+"added to it. All that is left to do, is to go to :menuselection:`Website -->"
+" Configuration --> Settings` to select the channel to be linked to the "
+"website."
+msgstr ""
+
+#: ../../livechat/livechat.rst:45
+msgid "Add the live chat to an external website"
+msgstr "添加在线聊天模块到外部网站"
+
+#: ../../livechat/livechat.rst:47
+msgid ""
+"If your website was not created with Odoo, go to the Live Chat module and "
+"then select the channel to be linked. There, you can simply copy paste the "
+"code available into your website. A specific url you can send to customers "
+"or suppliers for them to access the live chat is also provided."
+msgstr ""
+
+#: ../../livechat/livechat.rst:54
+msgid "Hide / display the live chat according to rules"
+msgstr "根据规则可隐藏/显示在线聊天窗口"
+
+#: ../../livechat/livechat.rst:56
+msgid ""
+"Rules for the live chat can be defined on the channel form. For instance, "
+"you can choose to display the chat in the countries you speak the language "
+"of. On the contrary, you are able to hide the chat in countries your company"
+" does not sell in. If you select *Auto popup*, you can also set the length "
+"of time it takes for the chat to appear."
+msgstr ""
+
+#: ../../livechat/livechat.rst:66
+msgid "Prepare automatic messages"
+msgstr "设置自动回复消息"
+
+#: ../../livechat/livechat.rst:68
+msgid ""
+"On the channel form, in the *Options* section, several messages can be typed"
+" to appear automatically on the chat. This will entice visitors to reach you"
+" through the live chat."
+msgstr ""
+
+#: ../../livechat/livechat.rst:76
+msgid "Start chatting with customers"
+msgstr "与客户开始聊天"
+
+#: ../../livechat/livechat.rst:78
+msgid ""
+"In order to start chatting with customers, first make sure that the channel "
+"is published on your website. To do so, select *Unpublished on Website* on "
+"the top right corner of the channel form to toggle the *Published* setting. "
+"Then, the live chat can begin once an operator has joined the channel."
+msgstr ""
+
+#: ../../livechat/livechat.rst:88
+msgid ""
+"If no operator is available and/or if the channel is unpublished on the "
+"website, then the live chat button will not appear to visitors."
+msgstr ""
+
+#: ../../livechat/livechat.rst:92
+msgid ""
+"In practice, the conversations initiated by the visitors will appear in the "
+"Discuss module and will also pop up as a direct message. Therefore, "
+"inquiries can be answered wherever you are in Odoo."
+msgstr ""
+
+#: ../../livechat/livechat.rst:96
+msgid ""
+"If there several operators in charge of a channel, the system will dispatch "
+"sessions randomly between them."
+msgstr ""
+
+#: ../../livechat/livechat.rst:100
+msgid "Use commands"
+msgstr ""
+
+#: ../../livechat/livechat.rst:102
+msgid ""
+"Commands are useful shortcuts for completing certain actions or to access "
+"information you might need. To use this feature, simply type the commands "
+"into the chat. The following actions are available :"
+msgstr ""
+
+#: ../../livechat/livechat.rst:106
+msgid "**/help** : show a helper message."
+msgstr "**/help** ：提示帮助消息"
+
+#: ../../livechat/livechat.rst:108
+msgid "**/helpdesk** : create a helpdesk ticket."
+msgstr ""
+
+#: ../../livechat/livechat.rst:110
+msgid "**/helpdesk\\_search** : search for a helpdesk ticket."
+msgstr ""
+
+#: ../../livechat/livechat.rst:112
+msgid "**/history** : see 15 last visited pages."
+msgstr "**/history**：可以看到最近访问的15个页面"
+
+#: ../../livechat/livechat.rst:114
+msgid "**/lead** : create a new lead."
+msgstr ""
+
+#: ../../livechat/livechat.rst:116
+msgid "**/leave** : leave the channel."
+msgstr ""
+
+#: ../../livechat/livechat.rst:119
+msgid ""
+"If a helpdesk ticket is created from the chat, then the conversation it was "
+"generated from will automatically appear as the description of the ticket. "
+"The same goes for the creation of a lead."
+msgstr ""
+
+#: ../../livechat/livechat.rst:124
+msgid "Send canned responses"
+msgstr ""
+
+#: ../../livechat/livechat.rst:126
+msgid ""
+"Canned responses allow you to create substitutes to generic sentences you "
+"frequently use. Typing a word instead of several will save you a lot of "
+"time. To add canned responses, go to :menuselection:`LIVE CHAT --> "
+"Configuration --> Canned Responses` and create as many as you need to. Then,"
+" to use them during a chat, simply type \":\" followed by the shortcut you "
+"assigned."
+msgstr ""
+
+#: ../../livechat/livechat.rst:136
+msgid ""
+"You now have all of the tools needed to chat in live with your website "
+"visitors, enjoy !"
+msgstr "恭喜！您已经拥有了所有与访客聊天的工具，尽情体验一下吧！"