diff --git a/content/applications/sales/sales/amazon_connector/manage.rst b/content/applications/sales/sales/amazon_connector/manage.rst index 167d382b7..e60b4ecc1 100644 --- a/content/applications/sales/sales/amazon_connector/manage.rst +++ b/content/applications/sales/sales/amazon_connector/manage.rst @@ -99,19 +99,37 @@ and allows you to manage the stock of your products under the FBA program. Issue invoices and register payments ==================================== -You can issue invoices for Amazon orders in Odoo. Click **Create Invoice** in the sales order to do -so. You can also do it in batch from the list view of orders. Then, confirm and send the invoices to -your customers. +Issue invoices +-------------- + +Sending invoices to Amazon customers directly from Odoo is not feasible due to Amazon's policy of +not sharing customer email addresses. Instead, it is possible to manually upload the invoices +generated on Odoo to the Amazon backend. + +In addition, for your B2B clients, it is currently required to manually retrieve VAT numbers from +the Amazon backend before creating the invoice in Odoo. + +.. note:: + For :doc:`TaxCloud <../../../finance/accounting/taxes/taxcloud>` users: invoices created from + Amazon sales orders are **not** synchronized with TaxCloud, since Amazon already includes them in + its own tax report to TaxCloud. + +Register payments +----------------- + +As customers pay Amazon as an intermediary, creating a dedicated *Bank* journal (for example, named +`Amazon payments`) with a dedicated *Bank and Cash* intermediary account is recommended. + +In addition, as Amazon makes a single monthly payment, selecting all the invoices linked to a single +payment is necessary when registering payments. Use the dedicated `Amazon payments` +:guilabel:`Journal` and select :guilabel:`Batch Deposit` as the :guilabel:`Payment Method`. Then, +select all the payments generated and click :menuselection:`Actions --> Create batch payment --> +Validate`. .. tip:: - To display only Amazon-related orders on the list view, you can filter orders based on the sales - team. - -As the customer has paid Amazon as an intermediary, you should register invoice payments in a -payment journal dedicated to Amazon (e.g. Amazon Payments, with a dedicated intermediary account). -You can do the same with the vendor bill received from Amazon and dedicated to commissions. When you -receive the balance on your bank account at the end of the month and record your bank statements in -Odoo, you simply credit the Amazon intermediary account by the amount received. + The same can be done with vendor bills from Amazon dedicated to commissions. When the balance is + received in the bank account at the end of the month and the banks statements are recorded, + credit the Amazon intermediary account by the amount received. Follow your Amazon sales in sales reporting ===========================================