diff --git a/inventory/management/delivery.rst b/inventory/management/delivery.rst index 06d4575ad..63129bdea 100644 --- a/inventory/management/delivery.rst +++ b/inventory/management/delivery.rst @@ -14,4 +14,5 @@ Delivery Orders delivery/dropshipping delivery/label_type delivery/packaging_type - delivery/delivery_countries \ No newline at end of file + delivery/delivery_countries + delivery/cancel_order \ No newline at end of file diff --git a/inventory/management/delivery/cancel_order.rst b/inventory/management/delivery/cancel_order.rst new file mode 100644 index 000000000..22734f26e --- /dev/null +++ b/inventory/management/delivery/cancel_order.rst @@ -0,0 +1,42 @@ +================================= +How do I cancel a delivery order? +================================= + +Overview +======== + +Odoo gives you the possibility to cancel a delivery method whether it +has been validated to fast, it needs to be modified or for any other +reason. + +Some carriers are more flexible than others, so make sure to cancel your +delivery order as fast as possible if it needs to be done so you don't +have any bad surprise. + +Sale process +============ + +Go to the **Sales** module, click on **Sales** and then on **Sales +Order**. Then click on the sale order you want to cancel. + +.. image:: media/cancel_order01.png + :align: center + +Click on the **Delivery** button, in the upper right corner of the sale +order. + +.. image:: media/cancel_order02.png + :align: center + +Now, click on the **Additional info** tab and you will see that next to +the **Carrier Tracking Reference**, there is a **Cancel** button. Click +on it to cancel the delivery. + +.. image:: media/cancel_order03.png + :align: center + +To make sure that your delivery is cancelled, check in the history, you +will receive the confirmation of the cancellation. + +.. image:: media/cancel_order04.png + :align: center diff --git a/inventory/management/delivery/media/cancel_order01.png b/inventory/management/delivery/media/cancel_order01.png new file mode 100644 index 000000000..dba03faa0 Binary files /dev/null and b/inventory/management/delivery/media/cancel_order01.png differ diff --git a/inventory/management/delivery/media/cancel_order02.png b/inventory/management/delivery/media/cancel_order02.png new file mode 100644 index 000000000..f3fefd3b1 Binary files /dev/null and b/inventory/management/delivery/media/cancel_order02.png differ diff --git a/inventory/management/delivery/media/cancel_order03.png b/inventory/management/delivery/media/cancel_order03.png new file mode 100644 index 000000000..037b72879 Binary files /dev/null and b/inventory/management/delivery/media/cancel_order03.png differ diff --git a/inventory/management/delivery/media/cancel_order04.png b/inventory/management/delivery/media/cancel_order04.png new file mode 100644 index 000000000..4ea5d36f2 Binary files /dev/null and b/inventory/management/delivery/media/cancel_order04.png differ