diff --git a/content/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/serial_numbers.rst b/content/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/serial_numbers.rst index 9003817d8..7c6c2b443 100644 --- a/content/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/serial_numbers.rst +++ b/content/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/serial_numbers.rst @@ -1,147 +1,317 @@ -======================== -Work with serial numbers -======================== +==================================== +Use serial numbers to track products +==================================== -To track products with serial numbers, you can use the serial number -tracking. With them, you can track the current location of the product -and, when the products are moved from one location to another, the -system will automatically identify the current location of the product, -based on its last movement. +*Serial numbers* are one of the two ways to identify and track products in Odoo. A serial number is +a unique identifier assigned incrementally (or sequentially) to an item or product, used to +distinguish it from other items and products. -If you want to do it or run very advanced traceability, the Odoo -double-entry management is the feature you need. +Serial numbers can consist of many different types of characters: they can be strictly numerical, +they can contain letters and other typographical symbols, or they can be a mix of all of the above. -Configurations -============== +The goal of assigning serial numbers to individual products is to make sure that every item's +history is identifiable when it travels through the supply chain. This can be especially useful for +manufacturers that provide after-sales services to products that they sell and deliver. -Application configuration -------------------------- +.. seealso:: + :doc:`/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/lots` -First, you need to activate the serial numbers tracking. To do so, go to -:menuselection:`Configuration --> Settings` in the *Inventory* application. Then, -enable the feature and hit save. +Enable lots & serial numbers +============================ -.. image:: serial_numbers/serial_numbers_01.png - :align: center +To track products using serial numbers, the :guilabel:`Lots & Serial Numbers` feature must be +enabled. To enable this, go to :menuselection:`Inventory app --> Configuration --> Settings`, scroll +down to the :guilabel:`Traceability` section, and click the box next to :guilabel:`Lots & Serial +Numbers`. Remember to click the :guilabel:`Save` button to save changes. -Product configuration ---------------------- +.. image:: serial_numbers/serial-numbers-enabled-setting.png + :align: center + :alt: Enabled lots and serial numbers setting. -Now, you have to configure the products you want to track by serial -numbers. To do so, go to :menuselection:`Master Data --> Products` and open the product -of your choice. Edit it and select *Tracking By Unique Serial Number* -in the *Inventory tab*. Then, click on save. +Configure serial number tracking on products +============================================ -.. image:: serial_numbers/serial_numbers_02.png - :align: center +Once the :guilabel:`Lots & Serial Numbers` setting has been activated, individual products can now +be tracked using serial numbers. To configure this, go to :menuselection:`Inventory app --> Products +--> Products`, and choose a desired product to track. -.. image:: serial_numbers/serial_numbers_03.png - :align: center +Once on the product form, click :guilabel:`Edit`, and click the :guilabel:`Inventory` tab. -Manage Serial Numbers -===================== +Once on the product form, click :guilabel:`Edit`, navigate to the :guilabel:`Inventory` tab, and +scroll to the :guilabel:`Traceability` section. Then, select the :guilabel:`By Unique Serial Number` +option, and click :guilabel:`Save` to save the changes. Existing or new serial numbers can now be +selected and assigned to newly-received or manufactured batches of this product. -Receipts --------- +.. image:: serial_numbers/serial-numbers-product-tracking.png + :align: center + :alt: Enabled serial number tracking on product form. -To receive a product that is tracked by serial number, you have to -specify its serial number. Of course, you have several ways of doing so: +.. warning:: + If a product doesn't have a serial number assigned to it, a user error pop-up window will appear. + The error message states that the product(s) in stock have no lot/serial number. However, a + lot/serial number can be assigned to the product by making an inventory adjustment. -- Manual assignation +Create new serial numbers for products already in stock +------------------------------------------------------- -- Multi-assignation - -- Copy/pasting from an Excel file - -Whatever could be your favorite way to assign serial numbers, you -firstly need to open the detailed operations of your picking. - -.. image:: serial_numbers/serial_numbers_04.png - :align: center - -Manual assignation of the different serial numbers -~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ - -When opening the detailed operations, you can click on *Add a line*. -Then, you will be able to fill in the serial number field. Once done, -you can click again on *Add a line* to register a new serial number. - -.. image:: serial_numbers/serial_numbers_05.png - :align: center - -Multi-assignation -~~~~~~~~~~~~~~~~~ - -By using the multi-assignation of serial numbers, Odoo will -automatically create the necessary lines. To do so, you have to enter -the first serial number of your set and the number of products you have -to assign a serial number to. - -Once done, click on *Assign Serial Numbers* and Odoo will do the rest. - -.. image:: serial_numbers/serial_numbers_06.png - :align: center - -.. image:: serial_numbers/serial_numbers_07.png - :align: center - -Copy/pasting from an Excel file -~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ - -To use copy/pasting, open the spreadsheet containing the serial numbers -you received and copy the list. Then, past them in the *Lot/Serial -Number Name* column of the wizard. Doing so, Odoo will automatically -create the lines you need. - -.. image:: serial_numbers/serial_numbers_08.png - :align: center - -.. image:: serial_numbers/serial_numbers_09.png - :align: center - -.. image:: serial_numbers/serial_numbers_10.png - :align: center - -Operation types -=============== - -You also have the possibility to define how you will manage lots for -each operation type. To define it, go to :menuselection:`Configuration --> Operation Types` in the -*Inventory* app. - -For each type, you can decide if you allow the creation of new lot -numbers or want to use existing ones. By default, the creation of new -lots is only allowed at product reception. - -.. image:: serial_numbers/serial_numbers_11.png - :align: center +New serial numbers can be created for products already in stock with no assigned serial number. To +do this, go to :menuselection:`Inventory --> Products --> Lots/Serial Numbers`, and click +:guilabel:`Create`. Doing so reveals a blank lots/serial numbers form. On this form, a new +:guilabel:`Lot/Serial Number` is generated automatically. .. tip:: - If you have inter-warehouse transfers and track products by lots, it can - be useful to allow using existing lot numbers in receipts too. + While Odoo automatically generates a new lot/serial number to follow the most recent number, it + can be edited and changed to any desired number, by clicking the line under the + :guilabel:`Lot/Serial Number` field, and changing the generated number. -Serial Number traceability +Once the :guilabel:`Lot/Serial Number` is generated, click the blank field next to +:guilabel:`Product` to reveal a drop-down menu. From this menu, select the product to which this new +number will be assigned. + +This form also provides the option to adjust the :guilabel:`Quantity`, to assign a unique +:guilabel:`Internal Reference` number (for traceability purposes), and to assign this specific +lot/serial number configuration to a specific website in the :guilabel:`Website` field (if working +in a multi-website environment). + +A detailed description of this specific lot/serial number can also be added in the +:guilabel:`Description` tab below. + +When all desired configurations are complete, click the :guilabel:`Save` button to save all changes. + +.. image:: serial_numbers/serial-numbers-new-serial-number.png + :align: center + :alt: New serial number created for existing product stock. + +After a new serial number has been created, assigned to the desired product, and saved, navigate +back to the product form, by going to :menuselection:`Products --> Products`, and selecting the +product that this newly-created serial number was just assigned to. + +On that product's detail form, click the :guilabel:`Lot/Serial Numbers` smart button to view the new +serial number. + +Manage serial numbers for shipping and receiving +================================================ + +Serial numbers can be assigned for both **incoming** and **outgoing** goods. For incoming goods, lot +numbers are assigned directly on the purchase order form. For outgoing goods, lot numbers are +assigned directly on the sales order form. + +Manage serial numbers on receipts +--------------------------------- + +Assigning serial numbers to **incoming** goods can be done directly from the purchase order (PO). + +To create a :abbr:`PO (purchase order)`, go to the :menuselection:`Purchase app --> Create`. Doing +so reveals a new, blank request for quotation (RFQ) form. + +On this :abbr:`RFQ (request for quotation)` form, fill out the necessary information, by adding a +:guilabel:`Vendor`, and by adding the desired products to the :guilabel:`Product` lines, by clicking +:guilabel:`Add a product`, under the :guilabel:`Products` tab. + +Choose the desired quantity of the product to order, by changing the number in the +:guilabel:`Quantity` column. + +When the necessary configurations are complete, click :guilabel:`Confirm Order`. This will convert +the :abbr:`RFQ (request for quotation)` to a purchase order. + +Then, click the :guilabel:`Receipt` smart button to be taken to the warehouse receipt form page for +that specific :abbr:`PO (purchase order)`. + +.. warning:: + Clicking :guilabel:`Validate` before assigning a serial number to the ordered product quantities + will cause a :guilabel:`User Error` pop-up to appear. The pop-up requires entry of a lot or + serial number for the ordered products. The :abbr:`RFQ (request for quotation)` **cannot** be + validated without a serial number being assigned. + +.. image:: serial_numbers/serial-numbers-user-error-popup.png + :align: center + :alt: User error popup prompting serial number entry. + +From here, click the :guilabel:`Additional Options` menu, represented by a `hamburger` icon (four +horizontal lines, located to the right of the :guilabel:`Unit of Measure` column in the +:guilabel:`Operations` tab). Clicking that icon reveals a :guilabel:`Detailed Operations` pop-up. + +In this pop-up, configure a number of different fields, including the assignation of a serial number +(or serial numbers) under the :guilabel:`Lot/Serial Number Name` column, located at the bottom of +the pop-up. + +There are three ways to do this: manually assigning serial numbers, automatically assigning serial +numbers, and copy/pasting serial numbers from a spreadsheet. + +Assign serial numbers manually +~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + +To assign serial numbers manually, click :guilabel:`Add a line` from the :guilabel:`Detailed +Operations` pop-up, and first choose the location where the product will be stored under the +:guilabel:`To` column. + +Then, type a new :guilabel:`Serial Number Name`, and set the :guilabel:`Done` quantity in the +appropriate columns. + +Repeat this process for the quantity of products shown in the :guilabel:`Demand` field, and until +the :guilabel:`Quantity Done` field displays the correct (matching) number of products processed. + +Assign serial numbers automatically +~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + +If a large quantity of products need individual serial numbers assigned to them, Odoo can +automatically generate and assign serial numbers to each of the individual products. + +To accomplish this, start with the :guilabel:`First SN` field in the :guilabel:`Detailed Operations` +pop-up window, and type the first serial number in the desired order to be assigned. + +Then, in the :guilabel:`Number of SN` field, type the total number of items that need +newly-generated unique serial numbers assigned to them. + +Finally, click :guilabel:`Assign Serial Numbers`, and a list will populate with new serial numbers +matching the ordered quantity of products. + +.. image:: serial_numbers/serial-numbers-auto-assign-sn.png + :align: center + :alt: Automatic serial number assignment in detailed operations popup. + +Copy/paste serial numbers from a spreadsheet +~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + +To copy and paste serial numbers from an existing spreadsheet, first populate a spreadsheet with all +of the serial numbers received from the supplier (or manually chosen upon receipt). Then, copy and +paste them in the :guilabel:`Lot/Serial Number Name` column. Odoo will automatically create the +necessary number of lines based on the amount of numbers pasted in the column. + +From here, the :guilabel:`To` locations and :guilabel:`Done` quantities can be manually entered in +each of the serial number lines. + +.. image:: serial_numbers/serial-numbers-excel-spreadsheet.png + :align: center + :alt: List of serial numbers copied in Excel spreadsheet. + +.. tip:: + For purchase orders that include large quantities of products to receive, the best method of + serial number assignment is to automatically assign serial numbers using the :guilabel:`Assign + Serial Numbers` button located on the :abbr:`PO (purchase order)`. This prevents any serial + numbers from being reused or duplicated, and improves traceability reporting. + +Once all product quantities have been assigned a serial number, click the :guilabel:`Confirm` button +to close the pop-up. Then, click :guilabel:`Validate`. + +A :guilabel:`Traceability` smart button appears upon validating the receipt. Click the +:guilabel:`Traceability` smart button to see the updated :guilabel:`Traceability Report`, which +includes: a :guilabel:`Reference` document, the :guilabel:`Product` being traced, the +:guilabel:`Lot/Serial #`, and more. + +Once all product quantities have been assigned a serial number, click :guilabel:`Confirm` to close +the popup, and click :guilabel:`Validate`. A :guilabel:`Traceability` smart button will appear upon +validating the receipt. Click the :guilabel:`Traceability` smart button to see the updated +:guilabel:`Traceability Report`, which includes: a :guilabel:`Reference` document, the +:guilabel:`Product` being traced, the :guilabel:`Lot/Serial #`, and more. + +Manage serial numbers on delivery orders +---------------------------------------- + +Assigning serial numbers to **outgoing** goods can be done directly from the sales order (SO). + +To create an :abbr:`SO (sales order)`, navigate to the :menuselection:`Sales` app, and click the +:guilabel:`Create` button. Doing so reveals a new, blank quotation form. On this blank quotation +form, fill out the necessary information, by adding a :guilabel:`Customer`, and adding products to +the :guilabel:`Product` lines (in the :guilabel:`Order Lines` tab), by clicking :guilabel:`Add a +product`. + +Then, choose the desired quantity to sell by changing the number in the :guilabel:`Quantity` column. + +Once the quotation has been filled out, click the :guilabel:`Confirm` button to confirm the +quotation. When the quotation is confirmed, the quotation becomes an :abbr:`SO (sales order)`, and a +:guilabel:`Delivery` smart button appears. + +Click the :guilabel:`Delivery` smart button to view the warehouse receipt form for that specific +:abbr:`SO (sales order)`. + +From here, click the :guilabel:`Additional Options` menu, represented by a `hamburger` icon (four +horizontal lines, located to the right of the :guilabel:`Unit of Measure` column in the +:guilabel:`Operations` tab). Clicking that icon reveals a :guilabel:`Detailed Operations` pop-up. + +In the pop-up, a :guilabel:`Lot/Serial Number` will be chosen by default, with each product of the +total :guilabel:`Reserved` quantity listed with their unique serial numbers (most likely listed in +sequential order). + +To manually change a product's serial number, click the drop-down menu under :guilabel:`Lot/Serial +Number`, and choose (or type) the desired serial number. Then, mark the :guilabel:`Done` quantities, +and click :guilabel:`Confirm` to close the pop-up. + +Finally, click the :guilabel:`Validate` button to deliver the products. + +.. image:: serial_numbers/serial-numbers-detailed-operations-popup.png + :align: center + :alt: Serial numbers listed in detailed operations popup. + +Upon validating the delivery order, a :guilabel:`Traceability` smart button appears. Click the +:guilabel:`Traceability` smart button to see the updated :guilabel:`Traceability Report`, which +includes: a :guilabel:`Reference` document, the :guilabel:`Product` being traced, the +:guilabel:`Date`, and the :guilabel:`Lot/Serial #` assigned. + +The :guilabel:`Traceability Report` can also include a :guilabel:`Reference` receipt from the +previous purchase order (PO), if any of the product quantities shared a serial number assigned +during receipt of that specific :abbr:`PO (purchase order)`. + +Manage serial numbers for different operations types +==================================================== + +By default in Odoo, the creation of new serial numbers is only allowed upon **receiving** products +from a purchase order. **Existing** serial numbers cannot be used. For sales orders, the opposite is +true: new serial numbers cannot be created on the delivery order, only existing serial numbers can +be used. + +To change the ability to use new (or existing) serial numbers on any operation type, go to +:menuselection:`Inventory app --> Configuration --> Operations Types`, and select the desired +:guilabel:`Operation Type`. + +For the :guilabel:`Receipts` operation type, found on the :guilabel:`Operations Types` page, the +:guilabel:`Use Existing Lots/Serial Numbers` option can be enabled, by selecting +:guilabel:`Receipts` from the :guilabel:`Operations Types` page, clicking :guilabel:`Edit`, and then +clicking the checkbox beside the :guilabel:`Use Existing Lots/Serial Numbers` option (in the +:guilabel:`Traceability` section). Lastly, click the :guilabel:`Save` button to save the changes. + +For the :guilabel:`Delivery Orders` operation type, located on the :guilabel:`Operations Types` +page, the :guilabel:`Create New Lots/Serial Numbers` option can be enabled, by selecting +:guilabel:`Delivery Orders` from the :guilabel:`Operations Types` page, clicking :guilabel:`Edit`, +and clicking the checkbox beside the :guilabel:`Create New Lots/Serial Numbers` option (in the +:guilabel:`Traceability` section). Be sure to click :guilabel:`Save` to save changes. + +.. image:: serial_numbers/serial-numbers-operations-types.png + :align: center + :alt: Enabled traceability setting in operations type form. + +Serial number traceability ========================== -Using serial numbers allows you to keep track of where the products were -received, put in stock, to whom they were sold, and where they were -shipped to. +Manufacturers and companies can refer to the traceability reports to see the entire lifecycle of a +product: where it came from (and when), where it was stored, and who it went to. -Tracking an item is easy: open the *Inventory* app, and go to :menuselection:`Master Data --> -Lots/Serial Numbers` and click on the serial number corresponding to your search. Then, open the -*Traceability* information. There, you will see in which documents the serial number has been used. +To see the full traceability of a product, or group by serial numbers, go to +:menuselection:`Inventory app --> Products --> Lots/Serial Numbers`. Doing so reveals the +:guilabel:`Lots/Serial Numbers` dashboard. -.. image:: serial_numbers/serial_numbers_12.png - :align: center +From here, products with serial numbers assigned to them will be listed by default, and can be +expanded to show what serial numbers have been specifically assigned to them. -.. image:: serial_numbers/serial_numbers_13.png - :align: center +To group by serial numbers (or lots), first remove any default filters from the search bar in the +upper-right corner. Then, click :guilabel:`Group By`, and select :guilabel:`Add Custom Group`, which +reveals a mini drop-down menu. From this mini drop-down menu, select :guilabel:`Lot/Serial Number`, +and click :guilabel:`Apply`. -And, if you want to locate a serial number, you can do so by clicking on -the *Location* button available on the serial number form. +Doing so reveals all existing serial numbers and lots, and can be expanded to show all quantities of +products with that assigned number. For unique serial numbers that are not reused, there should be +just one product per serial number. -.. image:: serial_numbers/serial_numbers_14.png - :align: center +.. image:: serial_numbers/serial-numbers-reporting-page.png + :align: center + :alt: Serial numbers reporting page with drop-down lists. -.. image:: serial_numbers/serial_numbers_15.png - :align: center +.. tip:: + For additional information regarding an individual serial number (or lot number), click the line + item for the serial number to reveal that specific serial number's :guilabel:`Serial Number` + form. From this form, click the :guilabel:`Location` and :guilabel:`Traceability` smart buttons + to see all stock on-hand using that serial number, and any operations made using that serial + number. + +.. seealso:: + :doc:`/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/differences` diff --git a/content/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/serial_numbers/serial-numbers-auto-assign-sn.png b/content/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/serial_numbers/serial-numbers-auto-assign-sn.png new file mode 100644 index 000000000..9d433013a Binary files /dev/null and b/content/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/serial_numbers/serial-numbers-auto-assign-sn.png differ diff --git a/content/applications/inventory_and_mrp/inventory/management/lots_serial_numbers/serial_numbers/serial-numbers-detailed-operations-popup.png 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