[IMP] sales: amazon connector features doc for 16
closes odoo/documentation#7380
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Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
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=========================
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Amazon Connector Features
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Amazon Connector features
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=========================
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The **Amazon Connector** synchronizes the orders between Amazon and your Odoo database, which
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reduces considerably the amount of time spent on your Amazon Seller Central dashboard, making your
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daily routine a lot easier.
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The *Amazon Connector* synchronizes orders between Amazon and Odoo, which considerably reduces the
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amount of time spent manually entering Amazon orders (from the Amazon Seller account) into Odoo. It
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also allows users to accurately keep track of Amazon sales in Odoo.
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Supported Features
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Supported features
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==================
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The connector is able to:
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The Amazon Connector is able to:
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- Synchronize (Amazon to Odoo) all confirmed orders (both FBA and FBM) and their order items which
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- Synchronize (Amazon to Odoo) all confirmed orders (both FBA and FBM), and their order items, which
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include:
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- the product’s name, description and quantity
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- the shipping costs for the product
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- the gift wrapping charges
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- product name, description, and quantity
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- shipping costs for the product
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- gift wrapping charges
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- Create on Odoo any missing partner related to an order (contact types supported: contact and
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delivery).
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- Notify Amazon of a shipping confirmed on Odoo (FBM) in order to get paid.
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- Create any missing partner related to an order in Odoo (contact types supported: contact and
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delivery address).
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- Notify Amazon of confirmed shipment in Odoo (FBM) to get paid.
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- Synchronize (Odoo to Amazon) all available quantities of your products (FBM).
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- Support multiple seller accounts.
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- Support multiple marketplaces per seller account.
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+----------------------+----------------------------+-------------------------------------+
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| | Fulfilled By Amazon (FBA) | Fulfilled By Merchant (FBM) |
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+======================+============================+=====================================+
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| **Orders** | Synchronize shipped and | Synchronize unshipped and canceled |
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| | canceled orders | orders |
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+----------------------+----------------------------+-------------------------------------+
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| **Shipping** | - Charges | - Charges |
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| | | - Delivery created |
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+----------------------+----------------------------+-------------------------------------+
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| **Gift Wrapping** | Handled by Amazon | - Gift wrapping charges |
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| | | - Gift message |
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+----------------------+----------------------------+-------------------------------------+
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| **Stock Management** | One stock move created | - Handled by the delivery |
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| | per sales order item | - Products available quantity |
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| | | updated from Odoo to Amazon |
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+----------------------+----------------------------+-------------------------------------+
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| **Confirmation** | Handled by Amazon | Notify Amazon when confirming |
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| | | delivery |
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+----------------------+----------------------------+-------------------------------------+
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The following table lists capabilities provided by Odoo when using the Amazon Connector:
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+---------------------------+----------------------------+-------------------------------------+
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| | Fulfilled By Amazon (FBA) | Fulfilled By Merchant (FBM) |
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+===========================+============================+=====================================+
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| **Orders** | Synchronize shipped and | Synchronize unshipped and canceled |
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| | canceled orders. | orders. |
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+---------------------------+----------------------------+-------------------------------------+
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| **Shipping** | Shipping cost is computed | Shipping cost is computed by Amazon |
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| | by Amazon, and included in | and included in the synchronized |
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| | the synchronized order. | orders. |
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| +----------------------------+-------------------------------------+
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| | Shipping done by Amazon. | A delivery order is automatically |
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| | | created in Odoo for each new order. |
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| | | Once it has been processed in Odoo, |
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| | | the status is then synchronized in |
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| | | Amazon. |
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+---------------------------+----------------------------+-------------------------------------+
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| **Gift Wrapping** | Handled by Amazon. | Cost is computed by Amazon, and |
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| | | included in the synchronized order. |
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| | | Gift message is added on a line of |
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| | | the order and on the delivery order.|
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| | | Then it is up to the user. |
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+---------------------------+----------------------------+-------------------------------------+
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| **Stock Management** | Managed by Amazon, and | Managed in Odoo Inventory app, and |
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| | synchronized with a virtual| synchronized with Amazon. |
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| | location to follow it in | |
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| | Odoo. | |
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+---------------------------+----------------------------+-------------------------------------+
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| **Delivery Notifications**| Handled by Amazon. | Send by Amazon, based on delivery |
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| | | status synchronized from Odoo. |
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+---------------------------+----------------------------+-------------------------------------+
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.. note::
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The connector is designed to synchronize orders' data as detailed above. Other actions, such as
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downloading monthly fees reports, handling disputes, or issuing refunds must be managed from
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Amazon Seller Central, as usual.
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The Amazon Connector is designed to synchronize the data of sales orders. Other actions, such as
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downloading monthly fees reports, handling disputes, or issuing refunds, **must** be managed from
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the *Amazon Seller Central*, as usual.
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.. _amazon/supported-marketplaces:
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Supported Marketplaces
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Supported marketplaces
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======================
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The Amazon Connector supports all the current marketplaces.
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If a marketplace is not listed in your Amazon marketplaces, you can :ref:`add a new marketplace
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<amazon/add-new-marketplace>`.
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If a marketplace is not listed in your Amazon marketplaces, it's possible to :ref:`add a new
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marketplace <amazon/add-new-marketplace>`.
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.. seealso::
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- :doc:`setup`
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