[ADD] WhatsApp: basic description of the app
- adds basic content for Odoo WhatsApp app - adds a redirect rule for non-existent links in the app see https://github.com/odoo/enterprise/pull/45601#pullrequestreview-1608996613 task-3425722 closes odoo/documentation#5721 Related: odoo/enterprise#46704 Related: odoo/odoo#133973 Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
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@ -8,6 +8,7 @@ Productivity
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.. toctree::
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productivity/discuss
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productivity/whatsapp
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productivity/calendar
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productivity/knowledge
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productivity/iot
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23
content/applications/productivity/whatsapp.rst
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23
content/applications/productivity/whatsapp.rst
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========
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WhatsApp
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========
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**WhatsApp** is a messaging mobile app that allows users to send messages, make calls, and share
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content. Businesses can use `WhatsApp Business
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<https://developers.facebook.com/products/whatsapp/>`_ to communicate with their customers by text,
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send documents and provide support.
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With the **Odoo WhatsApp** app, you can connect your WhatsApp Business Account (WABA) to your Odoo
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database, which allows you to:
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- Receive and reply to WhatsApp messages directly from your Odoo database
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- Send pre-approved templates that use dynamic values, such as:
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- Quotations from the Sales app
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- Receipts and invoices from the Point of Sale app
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- Tickets from the Events app
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.. seealso::
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- `Meta Business: create message templates for your WhatsApp Business account <https://www.facebook.com/business/help/2055875911147364>`_
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- `Meta Business: connect your phone number to your WhatsApp Business account <https://www.facebook.com/business/help/456220311516626>`_
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- `Meta Business: change your WhatsApp Business display name <https://www.facebook.com/business/help/378834799515077>`_
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