diff --git a/content/applications/sales/crm/track_leads/unattended_leads_report.rst b/content/applications/sales/crm/track_leads/unattended_leads_report.rst index c7583d91c..2a90ddf8d 100644 --- a/content/applications/sales/crm/track_leads/unattended_leads_report.rst +++ b/content/applications/sales/crm/track_leads/unattended_leads_report.rst @@ -25,13 +25,13 @@ proactive behaviors in their salespeople. Their team member, Mitchell, has two leads in the *Proposition* stage with activities that are due. - The yellow :guilabel:`📞 (phone)` icon indicates that the `5 VP Chairs` lead has a phone call - activity scheduled for today. The red :guilabel:`✉️ (envelope)` icon indicates that the `Modern - Open Space` lead has an email activity scheduled that is past due. + The yellow :guilabel:`📞 (phone)` icon indicates that the `Modern Open Space` lead has a phone + call activity scheduled for today. The red :guilabel:`✉️ (envelope)` icon indicates that the `5 VP + Chairs` lead has an email activity scheduled that is past due. - Clicking on the `Modern Open Space` lead, the sales manager opens the record of the lead and - reviews the chatter. They see that the email was scheduled to be sent two days ago, but Mitchell - never marked this activity as done. + Clicking on the `5 VP Chairs` lead, the sales manager opens the record of the lead and reviews the + chatter. They see that the email was scheduled to be sent two days ago, but Mitchell never marked + this activity as done. .. image:: unattended_leads_report/overdue-activities-email.png :align: center