From c3c054681ce35dbcd6490506a496ff03070601af Mon Sep 17 00:00:00 2001 From: Moens Alexandre Date: Wed, 8 Dec 2021 08:09:10 +0000 Subject: [PATCH] [IMP] hosting change: from PaaS to SaaS Requesting a dump from the customers comming from the PaaS is useless (since support has access to the odoo.sh projects) and counter productive (since it only makes the migration outage longer while the customer downloads the file, then uploads it, then we download it, instead of just the support downloading it) closes odoo/documentation#1361 Signed-off-by: Victor Feyens (vfe) --- content/administration/maintain/hosting_changes.rst | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/administration/maintain/hosting_changes.rst b/content/administration/maintain/hosting_changes.rst index 55a9dab5f..e3466e864 100644 --- a/content/administration/maintain/hosting_changes.rst +++ b/content/administration/maintain/hosting_changes.rst @@ -49,7 +49,7 @@ From Odoo.sh to Odoo Online 1. Uninstall all the **non-standard apps**: test it in a staging build first, then do it in your production build. 2. **If you have time constraints, contact us earlier to schedule the transfer.** -3. `Create a support ticket `_ and attach the dump (if the file is too large, use any file transfer service and attach the link to your ticket). Also include your subscription number and the URL you want to use for your database (e.g.: my-company.odoo.com). +3. `Create a support ticket `_ and include your subscription number and the URL you want to use for your database (e.g.: my-company.odoo.com). 4. We will make sure your database is compatible and upload it to our cloud. In case of technical issues, we will get in touch with you. 5. It's done!