diff --git a/content/applications/general/email_communication/email_servers.rst b/content/applications/general/email_communication/email_servers.rst index 677b6a5d8..e5520a4ac 100644 --- a/content/applications/general/email_communication/email_servers.rst +++ b/content/applications/general/email_communication/email_servers.rst @@ -325,6 +325,11 @@ recipient, and :abbr:`CC (Carbon Copy)` email addresses of an incoming email. the database falsely treats the email as the full `commercial` alias (with a different domain), and therefore, creates a ticket/lead/opportunity/etc. +.. important:: + This alias mismatch issue has been resolved in Odoo 17, however, the + `mail.catchall.domain.allowed` system parameter is still used in Odoo 17 for backward + compatibility. + To add the `mail.catchall.domain.allowed` system parameter, first, activate the :ref:`developer mode `. Then, go to :menuselection:`Settings app --> Technical --> Parameters section --> System Parameters`. Click :guilabel:`Create`. Then, type in `mail.catchall.domain.allowed` for the