[IMP] install/maintain: update content of upgrade SLA
The maintenance fees cover the maintenance of the custom code (whoever
did it) and are not specifically dedicated to custom code written by
Odoo development teams
closes odoo/documentation#3419
X-original-commit: 92de7ccb2d
Signed-off-by: Castillo Jonathan (jcs) <jcs@odoo.com>
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@ -225,15 +225,14 @@ Service Level Agreement
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What is covered by the Enterprise Licence?
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What is covered by the Enterprise Licence?
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Databases hosted on Odoo’s Cloud platforms (Odoo Online and Odoo.sh) or On-Premise (Self-Hosting)
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Databases hosted on Odoo's Cloud platforms (Odoo Online and Odoo.sh) or On-Premise (Self-Hosting)
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enjoy the following services at all times.
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enjoy the following services at all times.
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The upgrade of:
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The upgrade of:
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* standard applications
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* standard applications
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* Studio customization (as long as the :guilabel:`Studio` app is still active)
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* Studio customization (as long as the :guilabel:`Studio` app is still active)
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* customizations done by our consulting and developer services *if* they are covered by a
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* customizations *if* they are covered by a "Maintenance of Customizations" subscription
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‘Maintenance of Customisations’ subscription
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The Upgrade Service is limited to your database's technical conversion and adaptation (standard
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The Upgrade Service is limited to your database's technical conversion and adaptation (standard
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modules and data) to make it compatible with the targeted version.
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modules and data) to make it compatible with the targeted version.
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